2009 Mercury Grand marquis problems
The Mercury Grand Marquis is an automobile that was produced by Mercury from the 1975 until 2011 model years. Introduced as the flagship sub-model of the Mercury Marquis in 1975, the Grand Marquis became a stand-alone model line in 1983, serving as the largest Mercury sedan. The model line served as the sedan counterpart of the Mercury Colony Park station wagon up to 1991. The fourth generation was the basis of the 2003 and 2004 Mercury Marauder.
From 1979 until 2011, the Grand Marquis shared the rear-wheel drive (RWD) Panther platform with the Ford LTD Crown Victoria (Ford Crown Victoria after 1992), and from 1980, the Lincoln Town Car. For over three decades, the Ford and Mercury sedans were functionally identical, with two of the three generations of the model line sharing the same roofline. The Grand Marquis was available as a four-door sedan for nearly its entire run; from 1988 to its final year in 2011, it was the only body style that was offered. A four-door hardtop was available from 1975 to 1978 and a two-door hardtop coupe from 1975 to 1987.
The Grand Marquis was the second-best-selling Mercury line (after the Cougar) with 2.7 million units produced; at 36 years of continuous production, the Grand Marquis was the longest-running Mercury nameplate (the Cougar, 34 years). Ford manufactured the Grand Marquis, alongside the Mercury Marquis, Mercury Marauder, Ford (LTD) Crown Victoria, and (beginning in 2007) the Lincoln Town Car, at two facilities: the St. Louis Assembly Plant in Hazelwood, Missouri (1979-1985) and the St. Thomas Assembly Plant in Southwold, Ontario, Canada (1986-2011).
Ford announced the discontinuation of the Mercury brand in 2010, but a few 2011 model-year Mercurys were made. The last Grand Marquis - and the final Mercury branded car - was produced on January 4, 2011, at St. Thomas Assembly.
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Common 2009 Mercury Grand marquis problems
Based on complaints from owners of the 2009 Mercury Grand Marquis, several common problems have been identified:
These problems highlight some of the key issues that owners of the 2009 Mercury Grand Marquis have faced, emphasizing the importance of regular maintenance and prompt attention to any emerging issues to ensure the longevity and performance of the vehicle.
2009 Mercury Grand marquis car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Mercury Grand marquis problems, we found that the most common problems with these 2023 model year vehicles are:
- Service brakes problems
- Steering problems
- Electrical system problems
- Vehicle speed control problems
- Suspension problems
The graph below shows statistics for all 2009 Mercury Grand marquis vehicle components and the number of complaints received.
Latest 25 complaints 2009 Mercury Grand marquis
The NHTSA has received 26 complaints about various vehicle components related to the 2009 Mercury Grand marquis. Below are the 25 most recent complaints reported for 2009 Mercury Grand marquis vehicles.
2024-08-19
STEERING PROBLEM
- Date Of Incident: 2024-07-19
- VIN: 2MEHM75V99X
- Components: STEERING
- Summary: About a month ago I contacted Beechmont Ford (600 Ohio Pike Cincinnati, Ohio 45245) in reference to Manufacturer Recall Number # 13S08 NHTSA Recall Number # 13V385000. I've wrote them three time and they have not responded. A week ago I chatted with Fords Hotline and they said they would do what they could. I've heard nothing back. Where do I go from here?
2023-01-24
SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-01-24
- Crash: 1
- VIN: 2MEHM75V49X
- Components: SERVICE BRAKES
- Summary: An SUV crashed into an apple store in Hingham Mass. The driver told police his foot became stuck to the gas pedal. More likely his foot became hooked under the brake pedal as he tried to quickly shift his foot from the gas pedal up and to the left onto the brake pedal. This has happened to me several times after accelerating and then having to make a 'panic' stop. I had to quickly wiggle-foot from under to the top of the brake pedal. Brake pedals should be changed from a T shaped to a 7 shaped configuration. This would eliminate the hook. T configuration-the 'stem' is attached under the center of the brake pedal 7 configuration-the 'stem' is attached under the right edge of the brake pedal
2021-07-17
STRUCTURE PROBLEM
- Date Of Incident: 2021-07-16
- VIN: 2mehm75v89x
- Components: STRUCTURE
- Summary: Driver side door jambed locked. Cannot exit the vehicle without sliding across to passenger door.
2019-08-01
STEERING PROBLEM
- Date Of Incident: 2019-07-29
- VIN: 2MEHM75V69X
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE CONTACT ALSO STATED THAT THE VEHICLE HAD TO BE PLACED IN NEUTRAL TO BE STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. SUNNY KING FORD (1507 S QUINTARD AVE, ANNISTON, AL 36201, (256) 831-5300) WAS CONTACTED TO SCHEDULE A SECOND DIAGNOSTIC TEST, BUT THE CONTACT WAS HAVING DIFFICULTY GETTING THE VEHICLE TO THE DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-22278603. THE FAILURE MILEAGE WAS APPROXIMATELY 175,000.
2017-11-02
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2016-10-21
- Number Of Injuries: 1
- Fire: 1
- VIN: 2MEHM75V19X
- Components: ELECTRICAL SYSTEM
- Summary: ON OCTOBER 21, 2016, WHILE I WAS DRIVING ON I-30 IN DALLAS COUNTY, A FIRE OCCURRED IN THE DAIMAY-SUPPLIED DRIVER-SIDE VISOR LAMP ASSEMBLY OF MY 2009 FORD MERCURY GRAND MARQUIS. THE FORD FUSE SYSTEM FAILED, ALLOWING THE FIRE TO BURN, MELTING PORTIONS OF THE VISOR AND ROOF MATERIAL. THE MELTED MATERIAL FELL ON MY LEFT LEG AND THE DRIVER SEAT AND FLOOR OF THE VEHICLE, CAUSING 2ND AND 3RD DEGREE BURNS TO MY LEG. CHRYSLER NOTIFIED NHTSA OF A SIMILAR DEFECT IN THE DAIMAY ASSEMBLY ON JULY 1, 2014, WHICH RESULTED IN THE FIRST OF TWO CHRYSLER RECALLS ON JULY 10, 2014. FORD, HOWEVER, CHOSE TO NOT RECALL ITS VEHICLES WITH THE DAIMAY VISOR ASSEMBLY SYSTEM, DESPITE RECEIVING NOTICE OF SIMILAR COMPLAINTS, CLAIMS AND INCIDENTS BEFORE THE SUBJECT INCIDENT. THEREFORE, I RESPECTFULLY REQUEST THAT THIS DEFECT BE PROMPTLY INVESTIGATED AND THAT THE UNSAFE SYSTEM BE RECALLED SO THAT OTHER CONSUMERS ARE NOT INJURED.
2017-01-23
SUSPENSION PROBLEM
- Date Of Incident: 2017-01-22
- VIN: 2MEHM75V99X
- Components: SUSPENSION
- Summary: TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. WHILE DRIVING AND EXITING OFF THE RAMP THE VEHICLE DROVE OVER A BUMP AND THE REAR OF THE VEHICLE ELEVATED HIGHLY WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER REPLACED THE AIR COMPRESSOR; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,908. UPDATED 03/02/17*LJ *CN
2016-11-02
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2016-10-31
- VIN: 2MEHM75V09X
- Components: FUEL/PROPULSION SYSTEM
- Summary: I NOTICED SOMETHING HANGING DOWN FROM THE BOTTOM OF THE VEHICLE AND ON INSPECTION DETERMINED IT TO BE A FUEL TANK SUPPORT STRAP. I TOOK THE VEHICLE TO MY MECHANIC FOR FURTHER INSPECTION AND WHEN HE PUT THE VEHICLE ON A LIFT ONE OF THE TWO SUPPORT STRAPS HAD CORRODED COMPLETELY IN TWO AND THE OTHER STRAP WAS LY CORRODED NEARLY AS BAD. IF THE SECOND STRAP HAD ALSO BROKEN AND ALLOWED THE FUEL TANK TO DROP AND DRAG ON THE PAVEMENT THERE COULD HAVE BEEN A SEVERE FIRE. I HAD MY MECHANIC REPLACE BOTH STRAPS IMMEDIATELY TODAY 11-2-16.
2016-04-19
VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM
- Date Of Incident: 2015-04-18
- VIN: 2MEHM75V49X
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SWITCHING TO THE PARK POSITION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.
2015-05-21
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2014-05-01
- VIN: 2MEHM75V59X
- Components: ELECTRICAL SYSTEM
- Summary: INTERIOR LIGHTING CABLE BURNED OUT. LOST FLOOR LIGHTS, DOOR LIGHTS AND MAP LIGHTS
2015-05-10
STEERING PROBLEM
- Date Of Incident: 2013-11-01
- VIN: 2MEHM75V89X
- Components: STEERING
- Summary: I AM WRITING TO YOU CONCERNING A LETTER I RECENTLY RECEIVED FROM THE FORD MOTOR COMPANY CONCERNING SAFETY RECALL NUMBER 13S08 / NHTSA RECALL 13V385 STEERING COLUMN SHAFT FOR MY 2009 GRAND MARQUIS, VEHICLE ID#XXXXX.. I RECEIVED THE FIRST NOTICE OF THIS RECALL OCTOBER 2013. I CALLED RICH FORD LOCATED AT 8601 LOMAS BLVD NE, ALBUQUERQUE, NM 87112, PHONE NUMBER (505) 292-0000 ON NOVEMBER 1, 2013 TO MAKE AN APPOINTMENT ON NOVEMBER 5, 2013, TO HAVE THE WORK DONE. ON NOVEMBER 4TH, I RECEIVED A CALL ASKING IF I DROVE THE CAR IN MICHIGAN. TOLD HER I BOUGHT THE CAR USED AND DID NOT KNOW ITS HISTORY. I WAS ADVISED BY RICH FORD THAT THE RECALL DID NOT APPLY TO MY CAR BECAUSE WE DID NOT LIVE IN A HIGH CORROSION AREA. AFTER RECEIVING THIS PHONE CALL, I CONTACTED FORD MOTOR COMPANY BY EMAIL ON NOVEMBER 4TH CONCERNING MY CONVERSATION WITH RICH FORD. I RECEIVED A REPLY TO MY EMAIL FROM TEENA A REPRESENTATIVE OF THE FORD CUSTOMER RELATIONSHIP CENTER (CRC) WHO INSTRUCTED ME TO CONTACT SERVICE ADVISOR ALISON AT RICH FORD TO ARRANGE FOR MY VEHICLE TO BE INSPECTED. I CONTACTED RICH FORD AND TOOK MY VEHICLE IN FOR THE REPAIRS. I WAS TOLD IT WOULD BE 2 TO 3 DAYS TO HAVE THE WORK DONE. ABOUT 4 HOURS LATER I RECEIVED A CALL FROM RICH FORD INFORMING ME THAT THE WORK HAD BEEN PERFORMED. A YEAR LATER, I RECEIVED ANOTHER LETTER FROM FORD MOTOR COMPANY INFORMING ME THAT I NEEDED TO GET THE RECALL WORK PERFORMED. I WENT INTO RICH FORD TO DISCUSS THIS, AND THEY TOLD ME THAT THE WORK HAD BEEN PERFORMED. LAST MONTH I AGAIN RECEIVED A LETTER FROM THE FORD MOTOR COMPANY SAYING THAT I NEEDED TO HAVE THE SAFETY RECALL WORK PERFORMED. I WENT TO THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION AND PERFORMED A SEARCH ON MY VEHICLES VIN AND THE RESULT WAS A RECALL STILL BEING OPEN FOR THIS REPAIR. IS FORD MOTOR COMPANY RESPONSIBLE FOR HAVING THIS RECALL COMPETED OR NOT?
2014-10-31
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2011-12-01
- VIN: 2MEHM75V69X
- Components: FUEL SYSTEM, GASOLINE
- Summary: TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT AFTER REFUELING, GASOLINE FUEL FUMES EMITTED INSIDE THE VEHICLE AND THE FUEL WOULD DISSIPATE TO HALF OF A TANK WITHIN TWENTY MINUTES OF DRIVING. THE DEALER DIAGNOSED THAT THE FUEL LINE, THE FUEL PUMP, AND THE FUEL SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
2014-01-07
STEERING PROBLEM
- Date Of Incident: 2014-01-07
- VIN: 2MEHM75V39X
- Components: STEERING
- Summary: ON OCTOBER 31, 2013 I RECEIVED A RECALL NOTICE FOR THIS VEHICLE: REF: NHTSA SAFETY RECALL 13V385. I CONTACTED THE DEALER WHERE WE ORIGINALLY PURCHASED THE VEHICLE; [XXX] @ MADISON COUNTY FORD IN RICHMOND, KY 40475 ON NOVEMBER 6, 2013 AND TOLD HIM I HAD RECEIVED THE NOTICE. HE TOLD ME THAT THE PARTS HAD NOT ARRIVED YET. ON DECEMBER 1, I CALLED AGAIN AND WAS TOLD THE PARTS HAD NOT ARRIVED YET, TO CALL BACK ON DECEMBER 15. ON DECEMBER 15, I CALLED AGAIN AND WAS TOLD THE PARTS HAD NOT ARRIVED YET. TODAY I CALLED NICK @ MADISON COUNTY FORD AGAIN AND HE SAID THE PARTS HAD NOT ARRIVED YET AND HE HAD NO IDEA WHEN THEY WOULD. HE WAS VERY CURT WITH ME. NEXT SUNDAY, JANUARY 12, I HAVE TO MAKE A LONG DISTANCE TRIP IN THIS VEHICLE AND I AM VERY CONCERNED WITH THE SAFETY. I TOLD HIM AND HE SAID WHAT DO YOU WANT ME TO DO ABOUT IT. I AM NOT HAPPY. I NEED YOUR ASSISTANCE ON THIS MATTER. PLEASE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2013-12-13
STEERING PROBLEM
- Date Of Incident: 2013-10-09
- VIN: 2MEHM75VX9X
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER 13V385000 (STEERING) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL DUE TO THE REQUIRED PART NOT BEING AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT DID NOT EXPERIENCE A FAILURE.
2013-09-06
TIRES PROBLEM
- Date Of Incident: 2013-08-06
- VIN: 2MEHM75V09X
- Components: TIRES
- Summary: THE TIRES ON MY 2009, MERCURY MARQUIS, ARE DRY ROTTED. I HAVE ALSO NOTED THAT THERE ARE HOLES IN THE SIDEWALLS ON ALL OF THEM ALONG WITH A LARGE BULGE IN THE RIGHT PASSENGER, SIDE TIRE WALL WITH A TEAR AND LARGE HOLE WHERE THE BULGE IS. I HAVE BEEN TRYING TO LOOK UP ON THE WEB SITE TO SEE IF MY TIRES ARE IN THE RECALL LISTS WITH SOME DIFFICULTY. I SINCERLY HOPE YOU CAN HELP ME WITH THIS PROBLEM AS I AM AFRAID TO DRIVE NOW AND MY HUSBAND HAS SEVERE PARKINSONS DESEASE AND I AM AFRAID SOMETHING IS GOING TO HAPPEN TO HIM. THANK YOU! I WILL BE LOOKING FORWARD TO YOUR RESPONSE.
2013-08-08
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2013-06-14
- VIN: 2MEHM75V59X
- Components: ELECTRICAL SYSTEM
- Summary: I HAD CHECKED THE TIRE PRESSURES PRIOR TO A ROAD TRIP AND FOUND THEM AT 38 PSI. I RESET THE PRESSURES TO THE SPEC OF 33 PSI. SHORTLY THE TIRE MONITOR CAME ON AND SIGNALED A LOW TIRE PRESSURE. I RECHECKED AND THEY WERE OK. DURING MY TRIP THE LIGHT WOULD KEEP COMING ON AND I TRIED TO RESET THE SYSTEM TO NO AVAIL. ON MY RETURN, THE POWER DOOR LOCKS KEPT MALFUNCTIONING. THE DOOR KEY PAD WOULD WORK SOMETIME FOR BOTH THE DOORS AND TRUNK. THE NEXT TIME THEY MIGHT NOT. THE DOOR SWITCHES ON BOTH PASSENGERS AND DRIVERS SIDE WOULD WORK SOMETIMES. WITH BOTH THE TIRE PRESSURE SYSTEM AND THE DOOR LOCKS ACTING UP AND CREATING A NUISANCE, I TOOK THE CAR TO THE FORD DEALERSHIP, TWO RIVER FORD IN MOUNT JULIET, TN.. THE FOUND A SHORTED WIRE IN THE HARNESS GOING TO THE DRIVERS SIDE MODULE THAT COORDINATES MOST OF THE SAFETY SYSTEMS ON THE CAR. THERE WAS NO FIRE IN MY CASE, HOWEVER, THERE COULD HAVE BEEN. I DID RECEIVE A BILL FOR $272.30. MY CONCERN IS THAT FORD APPARENTLY DOES NOT ACCEPT ANY RESPONSIBILITY FOR WHAT I CONSIDER A SAFETY ISSUE WHETHER IT WAS CAUSED BY POOR SYSTEM DESIGN ON THE HARNESS LAYOUT OR ELECTRICAL CURRENT EXCEEDING THE WIRING CAPABILITIES. WAS IT CAUSED BY EXCESSIVE MOVEMENT IN THE HARNESS OR WAS IT CURRENT GOING THROUGH THE WIRES AS I TRIED TO RESET THE PRESSURE MONITORING SYSTEM 20-30 TIMES. I AM MORE THEN INTERESTED IN KNOWING HOW MANY SIMILAR FAILURES FORD HAS HAD IN THE GRAND MARQUIS AND THE FORD CROWN VIC. *TR
2013-05-31
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2013-05-18
- VIN: 2MEHM75V69X
- Components: SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: I WAS DRIVING AT 45 MPH AND APPLIED THE BRAKE TO STOP. THE ENGINE REVVED TO 2,000 RPM. I WAS ABLE TO STOP WITH VERY HARD BRAKING USING BOTH FEET. THE ENGINE CONTINUE REVVING AT 2,000 RPM EVEN AFTER THE CAR HAD STOPPED. I PLACED THE TRANSMISSION IN NEUTRAL AND THE ENGINE REVVED EVEN FASTER. THE ENGINE DID NOT SLOW DOWN UNTIL I TURNED OFF THE IGNITION. AFTER LEAVING THE ENGINE OFF FOR AROUND TWO MINUTES, I RESTARTED THE ENGINE AND IT RESUMED RUNNING AT AROUND 500 RPM. MY 23 YEAR OLD SON WAS SEATED NEXT TO ME AND VERIFIED THAT NOTHING WAS TOUCHING THE ACCELERATOR WHILE THE ENGINE WAS REVVING AT 2,000 RPM AND THAT BOTH OF MY FEET WERE ON THE BRAKE. THE ENGINE HAS REVVED WHEN I APPLIED THE BRAKE AT LEAST SEVEN OTHER TIMES; HOWEVER, THE REVVING STOPPED AFTER ONE OR TWO SECONDS. I HAVE TAKEN THE CAR TO A FORD DEALER THREE TIMES FOR THIS PROBLEM; HOWEVER, THEY HAVE NOT BEEN ABLE TO FIND THE CAUSE OF THE PROBLEM. *TR
2012-12-28
POWER TRAIN,SERVICE BRAKES,ENGINE PROBLEM
- Date Of Incident: 2012-06-02
- VIN: 2MEHM75V69X
- Components: POWER TRAIN,SERVICE BRAKES,ENGINE
- Summary: MY WIFE WAS DRIVING AROUND 25 MPH AND LESS THAN ONE MILE FROM OUR HOUSE. WHEN SHE APPLIED THE BRAKES TO STOP AT A STOP SIGN THE ENGINE REVVED UP. I WAS RIDING WITH HER AND OBSERVED THE ENGINE REV TO AROUND 2,500 RPM BEFORE SLOWING DOWN. I ALSO OBSERVED THAT HER RIGHT FOOT WAS ON THE BRAKE AND THAT NOTHING WAS TOUCHING THE ACCELERATOR. THE CRUISE CONTROL HAD NOT BEEN TURNED ON. THIS WAS AT LEAST THE FOURTH TIME THIS YEAR THAT THE ENGINE REVVED UP WHEN THE BRAKES WERE APPLIED. THE DEALER COULD NOT FIND THE PROBLEM AND THE ENGINE DID NOT REV WHILE THE DEALER WAS TESTING THE CAR. *TR
2012-08-31
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2012-08-17
- VIN: 2MEHM75V79X
- Components: VEHICLE SPEED CONTROL
- Summary: TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE THE BRAKES WAS ENGAGED THERE WAS AN SUDDEN INCREASE ON ENGINE RPMS. THE CONTACT MENTIONED THAT THE REAR WHEELS STARTED TO SPIN AND IN ORDER TO STOP IT HE HAD TO SHIFT INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 33,000.
2012-01-27
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2012-01-25
- VIN: 2MEHM75V69X
- Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VEHICLE SPEED CONTROL
- Summary: I APPLIED THE BRAKES AT AROUND 20 MILES PER HOUR ON JANUARY 25 AND THE MOTOR ACCELERATED FOR ONE OR TWO SECONDS. I WAS ABLE TO STOP THE CAR BY PRESSING THE BRAKES MUCH HARDER THAN NORMAL. ON JANUARY 26 I APPLIED THE BRAKES AT AROUND 60 MILES PER HOUR AND THE MOTOR AGAIN ACCELERATED FOR ONE OR TWO SECONDS. I CONTINUED TO PRESS THE BRAKES, THE MOTOR SLOWED DOWN AND THE CAR EVENTUALLY SLOWED. IT SOUNDED LIKE PRESSING THE ACCELERATOR DOWN HARD TO PASS ANOTHER CAR ON A TWO LANE ROAD. *TR
2011-01-31
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY PROBLEM
- Date Of Incident: 2010-07-02
- VIN: 2MEHM75V09X
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY
- Summary: THE LEFT TURN SIGNALS (FRONT, REAR & DASH) BLINK FASTER THAN THE RIGHT ONES INDICATING A BURNT OUT BULB EVEN THOUGH THE LEFT BULBS WORK. WE REPLACED THE FRONT & REAR BULBS TWICE AND THEY WORKED NORMAL FOR A SHORT PERIOD OF TIME. THEN THEY REVERT TO BLINKING FAST. I REPLACED THE BULBS THE FIRST TIME AND THE DEALERSHIP SERVICE CENTER REPLACED THE BULBS THE SECOND TIME. THERE MUST BE SOMETHING WRONG IN THE ELECTRICAL SYSTEM. I'VE NOTICED THIS WITH OTHER GRAND MARQUIS ALSO. *TR
2010-08-18
SUSPENSION PROBLEM
- Date Of Incident: 2009-08-01
- Components: SUSPENSION
- Summary: MERCURY GRAND MARQUIS AIR SUSPENSION IS TERRIBLE.(2009&2010) WHEN GOING OVER A BUMP THE CAR LIKE BOTTOMS OUT WITH A LOUD BANG. CAR SWAYS A LITTLE MUST HOLD ONTO THE STEERING WHEEL. COULD BE A SAFETY PROBLEM??? *TR
2010-08-05
SERVICE BRAKES, HYDRAULIC PROBLEM
- Date Of Incident: 2009-07-31
- VIN: 2MEHM75VX9X
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS LS. THE CONTACT STATED THAT THE ACCELERATOR AND BRAKE PEDALS WERE ENTIRELY TOO CLOSE TO EACH OTHER, CAUSING THE CONTACT TO SIMULTANEOUSLY DEPRESS BOTH PEDALS. THE DEALER WAS CONTACTED AND THE CONTACT WAS ADVISED THE BLEED THE BRAKES. THE DEALER ALSO ADVISED THAT THE SPECIFICATIONS OF BOTH PEDALS CONFORMED TO GOVERNMENT REGULATIONS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT BELIEVED THE PEDAL DESIGN WAS DEFECTIVE. THE FAILURE MILEAGE WAS 12,932 AND THE CURRENT MILEAGE IS 23,000. UPDATED 10/13/10. *LJ UPDATED 10/19/19*JB
2010-07-28
TIRES PROBLEM
- Date Of Incident: 2010-07-11
- VIN: 2MEHM75V49X
- Components: TIRES
- Summary: TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS EQUIPPED WITH MICHELIN ENERGY LX4 TIRES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BECAUSE THE CONTACT NOTICED THE TREAD WAS PEELING FROM THE SIDEWALLS ON ALL FOUR TIRES. HE WAS INFORMED THAT THEY HAVE NEVER SEEN THE FAILURE BEFORE AND WAS INSTRUCTED TO TAKE THE VEHICLE BACK TO THE AUTHORIZED DEALER WHERE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS NOT TAKEN TO THE ORIGINAL AUTHORIZED DEALER. THE TIRES WERE NOT REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 19,500.
2010-03-08
AIR BAGS PROBLEM
- Date Of Incident: 2009-12-03
- Crash: 1
- VIN: 2MEHM75V19X
- Components: AIR BAGS
- Summary: TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. HE STATED THAT HE HIT A DEER IN DECEMBER OF 2009 AND THE AIR BAGS DID NOT DEPLOY. HE DROVE THE VEHICLE TO THE DEALER AND THE DEALER SAID THEY WOULD ORDER A NEW AIR BAG FOR HIM. THE DEALER STATED THAT THE PART IS ON BACK ORDER. THE CONTACT STATED IT HAD BEEN 5 MONTHS SINCE THE DEALER ORDERED THE PART. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 15,000.
2010-01-26
SEAT BELTS PROBLEM
- Date Of Incident: 2009-08-27
- VIN: 2MEHM75V79X
- Components: SEAT BELTS
- Summary: TL*THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WINDOW WAS ROLLED DOWN WHILE DRIVING 40 MPH THE SEAT BELT BECAME LOOSE AND THEN BECAME TIGHT ON THE CONTACTS CHEST EVERY 3 SECONDS. THIS ONLY HAPPENS WHEN THE FRONT DRIVER SIDE WINDOW WAS DOWN. THE CONTACT TOOK THE VEHICLE TO THE DEALER TWICE. THE DEALER TIGHTENED THE SEAT AS MUCH AS THEY POSSIBLE; HOWEVER, THAT DID NOT REMEDY THE MALFUNCTION. THE MANUFACTURER STATED THAT THEY'VE NEVER HEARD OF THIS ISSUE REGARDING THE SEAT BELTS. THE CONTACT IS CONCERNED THAT THE SEAT BELT WILL NOT FUNCTION PROPERLY IN THE EVENT OF A CRASH. THE FAILURE MILEAGE WAS 9,480.
2009 Mercury Grand marquis recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 2 recalls for different components of the 2009 Mercury Grand marquis.
2014-11-05
- Manufacturer: Ford Motor Company
- Components: STEERING:RACK AND PINION:PINION SHAFT
- Summary: Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
- Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
- Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
2013-08-29
- Manufacturer: Ford Motor Company
- Components: STEERING
- Summary: Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
- Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
- Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
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