2004 Mercury Grand marquis problems
The Mercury Grand Marquis is an automobile that was produced by Mercury from the 1975 until 2011 model years. Introduced as the flagship sub-model of the Mercury Marquis in 1975, the Grand Marquis became a stand-alone model line in 1983, serving as the largest Mercury sedan. The model line served as the sedan counterpart of the Mercury Colony Park station wagon up to 1991. The fourth generation was the basis of the 2003 and 2004 Mercury Marauder.
From 1979 until 2011, the Grand Marquis shared the rear-wheel drive (RWD) Panther platform with the Ford LTD Crown Victoria (Ford Crown Victoria after 1992), and from 1980, the Lincoln Town Car. For over three decades, the Ford and Mercury sedans were functionally identical, with two of the three generations of the model line sharing the same roofline. The Grand Marquis was available as a four-door sedan for nearly its entire run; from 1988 to its final year in 2011, it was the only body style that was offered. A four-door hardtop was available from 1975 to 1978 and a two-door hardtop coupe from 1975 to 1987.
The Grand Marquis was the second-best-selling Mercury line (after the Cougar) with 2.7 million units produced; at 36 years of continuous production, the Grand Marquis was the longest-running Mercury nameplate (the Cougar, 34 years). Ford manufactured the Grand Marquis, alongside the Mercury Marquis, Mercury Marauder, Ford (LTD) Crown Victoria, and (beginning in 2007) the Lincoln Town Car, at two facilities: the St. Louis Assembly Plant in Hazelwood, Missouri (1979-1985) and the St. Thomas Assembly Plant in Southwold, Ontario, Canada (1986-2011).
Ford announced the discontinuation of the Mercury brand in 2010, but a few 2011 model-year Mercurys were made. The last Grand Marquis - and the final Mercury branded car - was produced on January 4, 2011, at St. Thomas Assembly.
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Common 2004 Mercury Grand marquis problems
Based on complaints from owners of the 2004 Mercury Grand Marquis, several common problems have been identified:
- Headlight Failure (2004 Model):
The 2004 Grand Marquis experienced headlight failure issues, as reported by owners. This problem can impact visibility while driving at night, necessitating prompt attention to ensure safe operation of the vehicle.
- A/C Climate Control Malfunction (2004 Model):
Complaints highlighted problems with the A/C climate control system in the 2004 Grand Marquis. Issues with climate control can lead to discomfort for occupants and may require repairs or component replacements to restore proper functionality.
- Air Bag Light On (2005 Model):
Owners reported instances of the airbag light being illuminated in the 2005 Grand Marquis, indicating a potential safety concern. Addressing this issue promptly is crucial to ensure the proper functioning of the vehicle's safety systems.
- Paint Flaking Off (2007 Model):
Complaints included paint flaking off in the 2007 Grand Marquis, which can affect the vehicle's aesthetics and potentially lead to corrosion if left unattended. Repainting or addressing the underlying cause of the paint issues may be necessary.
These common problems reported by owners of the 2004 Mercury Grand Marquis highlight various issues that can impact the vehicle's performance, safety, and comfort. Addressing these concerns promptly through proper maintenance and repairs is essential to ensure the longevity and reliability of the vehicle.
2004 Mercury Grand marquis car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Mercury Grand marquis problems, we found that the most common problems with these 2023 model year vehicles are:
- Exterior lighting problems
- Steering problems
- Electrical system problems
- Vehicle speed control problems
- Engine and engine cooling problems
The graph below shows statistics for all 2004 Mercury Grand marquis vehicle components and the number of complaints received.
Latest 25 complaints 2004 Mercury Grand marquis
The NHTSA has received 356 complaints about various vehicle components related to the 2004 Mercury Grand marquis. Below are the 25 most recent complaints reported for 2004 Mercury Grand marquis vehicles.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2024-06-21
- Components: EXTERIOR LIGHTING
- Summary: The contact owns a 2004 Mercury Grand Marquis. The contact stated while driving at an undisclosed speed at night, he became aware that the headlights were not functioning properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14N01. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown. The VIN was not available.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2024-06-12
- VIN: 2MEHM75WX4X
- Components: EXTERIOR LIGHTING
- Summary: The rear running lights are not working. No lights in rear of vehicle at night.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2023-11-14
- VIN: 2MEFM74W64X
- Components: EXTERIOR LIGHTING
- Summary: My front headlights stopped working and I was driving in the dark.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2023-07-31
- VIN: 2MEHM75W04X
- Components: EXTERIOR LIGHTING
- Summary: The contact owns a 2004 Mercury Grand Marquis. The contact stated while driving at an undisclosed speed, the exterior lighting became inoperable. The contact stated that the failure occurred at night which caused him to be on a dangerous dark road. The contact stated that due to the failure and his vision being impaired, the vehicle was driven into a ditch. The contact stated that he received several violation tickets from the local Police. The contact stated that a year ago the vehicle was serviced by the dealer under recall repair for the lighting control module. The contact stated that the failure had occurred twice after the recall repair was completed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 212,000.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2022-08-13
- VIN: 2MEFM74W64X
- Components: EXTERIOR LIGHTING
- Summary: The headlight repair has been made but now the tail and park lights work intermittently. Most of the time not working but occasionally they will come on in colder weather. I think the problem is still in the Lighting control module. First appearance was last summer and has gotten worse. No other symptoms. Hazard ,turn signals, and brake lights all still work properly. Just no tail or park lights.
STEERING PROBLEM
- Date Of Incident: 2023-07-14
- VIN: 2MEFM75W84X
- Components: STEERING
- Summary: The contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the steering wheel was loose and made an abnormal sound while turning. The vehicle was taken to an independent mechanic, who diagnosed that the steering shaft was corroded, and the bearing had collapsed. The contact was informed that the steering shaft needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The failure mileage was approximately 116,000.
EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES PROBLEM
- Date Of Incident: 2023-02-28
- VIN: 2MHHM79V04X
- Components: EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES
- Summary: The contact's husband owns a 2004 Mercury Grand Marquis. The contact's husband had received notification of NHTSA Campaign Number: 15V861000 (Exterior Lighting). The vehicle was taken to a local dealer for the recall repair. The vehicle was repaired; however, the contact was made aware that only the light control module (LCM) module harness was replaced and not the light control module itself. The contact also stated that after the vehicle was returned, the driver's door latch was fractured, and the front passenger’s side headlight failed to illuminate intermittently. The contact made the dealer aware of the failure and was informed that the cost of the repair was her responsibility. The manufacturer was made aware of the failure. The approximate failure mileage was 117,000.
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2021-09-08
- Fire: 1
- VIN: 2MEFM75W74X
- Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: While driving, I came to a stop light and suddenly, the car idled high and lurched forward while my foot was on the brake, luckily, I was stopped well away from the vehicle in front of me. The car idled high and seemed to have a mind of it's own. I took the back roads home and backed into our garage. The car smelled hot, and I though I had smoked my brakes, trying to keep control of it. Later that night, I told my husband about the car's actions and he did not believe me, though my daughter who was with me at the time confirmed that the car had indeed accelerated on it's own. My husband started the car and it did idle high and get hot once again, although only parked with no one in it. He thought he knew what the problem was and we turned off the car and closed the hood and went inside to order the part. A few minutes later, we heard a couple popping noises and I opened the door that led into the garage from the basement. Smoke was coming into the house and my husband said that a flame shot over my head. The car had caught on fire under the closed hood. We called the fire department, but by the time they arrived, a good portion of the basement was on fire. The house was a total loss. My husband though that the pvc elbow under the hood was sticking closed, so that is the part we were going to order. Unsure, if that was the real cause or not. The car did not have any warning lights or any other indications of a problem before this incident.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2022-08-10
- VIN: 2mefm74w84x
- Components: EXTERIOR LIGHTING
- Summary: The contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the headlights and brake lights were inoperable. The vehicle was taken to an independent mechanic who diagnosed that the headlight control module switch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 164,000.
STEERING PROBLEM
- Date Of Incident: 2022-05-31
- VIN: 2MEHM75W94X
- Components: STEERING
- Summary: Steering of vehicle has become progressively more difficult. The steering wheel is very difficult to turn. Not being able to rapidly turn wheel places driver at risk to avoid any potential collision. Vehicle has been inspected by independent repair shop. Their assessment is corrosion on steering shaft joints is cause of issue.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2022-02-01
- VIN: 2mefm75w64x
- Components: EXTERIOR LIGHTING
- Summary: Light Control Module replaced by Ford dealer but having issue with lights turning off again
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2021-02-21
- VIN: 2MEFM74W34X
- Components: EXTERIOR LIGHTING
- Summary: The lights keep coming off when I drive
ENGINE AND ENGINE COOLING PROBLEM
- Date Of Incident: 2021-11-22
- VIN: 2mehm75w94x
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2004 Mercury Grand Marquis. The contact stated that she noticed a leak underneath her vehicle with the check engine and coolant warning lights illuminated. The contact had taken the vehicle to an independent mechanic where it was discovered that coolant had been leaking from a crack in the intake manifold. The dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 150,000.
STEERING,POWER TRAIN,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2020-10-29
- VIN: 2MEHM75W04X
- Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
- Summary: Catalytic converter FAIL, engine idles rough while in park. HIGH Loss of engine power while driving Differentials in back tires are imbalanced…timing FAIL. Steering not calibrated, drivetrain out of sync altogether. Back wheels, left and right; randomly spin & torque hard while car is already in motion on any private road, hidden road, domestic road and high capacity, high speed highway, causing vehicle to fishtail uncontrollably and dangerously, and wildly side to side potentially veering off the road which could result in death unless the driver regains proper control of vehicle. Out of sync car computer and the mechanical devices built into car do not have proper timing performed on those particular moving parts altogether. The car was not manufactured properly mechanically nor electrically altogether. Headlights & electric system etc have an incomplete recall on my vehicle. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2021-03-08
- VIN: 2MEFM75W94X
- Components: EXTERIOR LIGHTING
- Summary: TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD INDEPENDENTLY BECOME INOPERABLE, WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2020-11-20
- VIN: 2MEFM74WX4X
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
- Summary: SOMETIMES THE HEADLIGHTS FLICK ON AND OFF WHILE DRIVING. THEN WHEN THE CAR IS TURNED OFF, THERE IS A CLICKING NOISE IN THE DRIVER SIDE DASHBOARD THAT CONTINUES UNTIL IT DRAINS THE BATTERY. ALSO, SOMETIMES THE DOOR LOCKS CYCLE OPEN OR CLOSED WHETHER THE CAR IS DRIVING OR OFF. THIS HAS HAPPENED MULTIPLE TIMES AND CAUSED ME TO REPLACE THE BATTERY, AND STILL I HAVE TO JUMP THE CAR FROM TIME TO TIME. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST FEW YEARS, BUT ONLY NOW HAVE I FOUND THIS SITE TO REPORT IT TO.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2020-08-17
- VIN: 2MEFM75W54X
- Components: EXTERIOR LIGHTING
- Summary: HEAD LIGHTS STARTED FLICKERING AND MOST OF TIME I HAD KICK AT THE LIGHTNING CONTROL MODULE TO MAKE IT WORK WHILE IN MOTION ON MAJOR HIGHWAY
STEERING PROBLEM
- Date Of Incident: 2020-02-01
- VIN: 2MEFM75W44X
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION A CLICKING NOISE WAS PRESENT COMING FROM THE STEERING COLUMN. UPON INSPECTION, IT WAS DETERMINED THAT THE CLANKING NOISE WAS CAUSED BY A DEFECTIVE STEERING LINKAGE THAT WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. HIGHT FORD INC., LOCATED AT 242 MADISON AVE, SKOWHEGAN, ME 04976 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 115,000.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2020-02-01
- VIN: 2MEFM74W24X
- Components: EXTERIOR LIGHTING
- Summary: TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN THE FRONT HEADLAMPS, REAR TAILLAMPS, TURN SIGNALS AND DASHBOARD LIGHTS BECAME INOPERABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER VERA CHADDY (1240 BLOOMFIELD, FAIRFIELD NJ) AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 147,000.
STEERING PROBLEM
- Date Of Incident: 2019-12-15
- VIN: 2MEFM74W54X
- Components: STEERING
- Summary: EXCESSIVELY QUICK CORROSION OF STEERING COLUMN UNIVERSAL JOINTS , MAKING HARD STEERING ( ALSO A SUBJECT OF RECALL 2006 GRAND MARQUIS RECALLS ).
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2019-12-13
- VIN: 2MEHM75W04X
- Components: EXTERIOR LIGHTING
- Summary: AFTER RECEIVING RECALL REMINDER FROM FORD ABOUT SAFETY RECALL FOR HEADLIGHTS INOPERATIVE I MADE APPOINTMENT WITH DEALER PROVIDING VIN# TO DEALER TO GET LCM ORDERED TO REPLACE IT AND IT WAS MORE THAN $500, AND VIN SPECIFIC. ARRIVED AT APPOINTMENT AND SERVICE MANAGER NOTED FORD WOULD NOT REIMBURSE THEM TO REPLACE LCM, COULD DO A REWIRE CAR PER THEIR COMPUTER INSTRUCTIONS AND SOMETHING ABOUT DIAGNOSTIC FEES, AND I NEEDED TO CONTACT FORD CUSTOMER SUPPORT TO GET A NUMBER AUTHORIZING THE DEALER TO REPLACE THE LCM AS NOTED AS REMEDY IN NHTSA 15V861000. CALLED CUSTOMER SUPPORT AND HEARD AUTOMATED MESSAGE THRU AUTOMATED CALL SYSTEM RELATED TO THEIR #15S39 THAT THEY WOULD NOTIFY WHEN PARTS ARE AVAILABLE, THIS DIDN'T SEEM CONTACTED CUSTOMER SUPPORT ONLINE NOTING ISSUE AND THEY DID NOT PROVIDE # NEEDED FOR THAT DEALER AND SUGGESTED GOING TO ANOTHER DEALER.
STEERING PROBLEM
- Date Of Incident: 2019-05-02
- VIN: 2MEFM75W14X
- Components: STEERING
- Summary: 2004 GRAND MARQUIS, POWER STEERING WENT OUT ABOUT 2 YEARS AGO, AROUND 2016-2017, GOT IT REPAIRED AT MY EXPENSE. WAS FINE UNTIL ABOUT 4-5 MONTHS AGO, STARTED CLICKING/KNOCKING NOISE WHEN I TURNED STEERING WHEEL. THIS HAPPENS WHEN STATIONARY AND WHEN CAR IS MOVING AT ANY SPEED WITH TURNS. ALSO STEERING WHEEL DOES NOT RETURN TO CENTER AFTER TURNING UNLESS I MOVE IT. IT IS ALSO TIGHT TURNING AT TIMES, FEELS LIKE IT IS ALMOST LOCKING UP SOMETIMES. AFRAID IT WILL LOCK UP AND CAUSE AN ACCIDENT. NOT SURE WHAT THE PROBLEM IS BUT SINCE 2005 AND LATER MODELS HAVE BEEN RECALLED FOR THIS ISSUE THINK 2004 GRAND MARQUIS NEED RECALL FOR THIS ISSUE ALSO. THERE ARE NUMEROUS REPORTS OF THIS ISSUE AND SEVERAL ACCIDENTS HAVE HAPPENED BECAUSE OF THIS PROBLEM. THIS HAPPENS EITHER STATIONARY OR AT ANY SPEED ON ANY SURFACE. MILEAGE IS JUST OVER 100,000 ACTUAL MILES ON MY CAR.
AIR BAGS PROBLEM
- Date Of Incident: 2018-09-09
- VIN: 2MEFM74W94X
- Components: AIR BAGS
- Summary: TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS IN MOTION IN A PARKING AREA, THE DRIVER'S, FRONT PASSENGER, AND STEERING WHEEL AIR BAGS DEPLOYED WITH FORCE. THE DEPLOYMENT OCCURRED WITHOUT WARNING OR AN IMPACT AND A GRAYISH BLUE SUBSTANCE ENTERED INTO THE VEHICLE. THE FAILURE IMPACTED THE CONTACT'S VISIBILITY. THE DRIVER WAS SHAKEN, BUT WAS NOT INJURED. THE INSURANCE COMPANY WANTED TO CONDUCT A COLLISION REPORT AND HAD NOT YET INVESTIGATED THE CAUSE OF THE AIR BAG DEPLOYMENT. BILL KNIGHT FORD (9607 S MEMORIAL DR, TULSA, OK 74133, (918) 526-2400) WAS NOTIFIED OF THE FAILURE, BUT HAD NOT YET SCHEDULED AN APPOINTMENT TO DIAGNOSE THE AIR BAG DEPLOYMENT. THE MANUFACTURER WAS CONTACTED AND HAD NOT ISSUED ANY AIR BAG RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2019-02-27
- VIN: 2MEFM75W24X
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
- Summary: HEADLIGHTS OUT. LOOKING FOR RECALL NUMBER.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2018-11-01
- VIN: 2MEFM75W04X
- Components: EXTERIOR LIGHTING
- Summary: HEADLIGHTS GO OUT WHEN DRIVING. I CAN PULL BACK TO DO THE PASSING LIGHTS AND THEN COME ON WHILE I AM HOLDING IT. I CAN KICK THE LIGHTING CONTROL MODULE ABOVE THE GAS PEDAL AND SOMETIMES IT WILL COME ON WHILE I AM DRIVING. OTHER TIMES I HAVE TO PULLOVER PUT THE CAR IN PARK AND KICK TILL IT COMES BACK ON. THIS WILL HAPPEN SEVERAL TIMES
2004 Mercury Grand marquis recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 2 recalls for different components of the 2004 Mercury Grand marquis.
- Manufacturer: Ford Motor Company
- Components: EXTERIOR LIGHTING:HEADLIGHTS
- Summary: Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.
- Consequence: A loss of headlights can reduce driver visibility and increase the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.
- Manufacturer: UFI FILTERS USA
- Components: FUEL SYSTEM, GASOLINE
- Summary: CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
- Consequence: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
- Remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
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