2017 Mercedes-benz E400 problems
The Mercedes-Benz E-Class is a range of executive cars manufactured by German automaker Mercedes-Benz in various engine and body configurations. Produced since 1953, the E-Class falls midrange in the Mercedes line-up, and has been marketed worldwide across five generations.
Before 1993, the E in Mercedes-Benz nomenclature was a suffix following a vehicle's model number which stood for Einspritzmotor (German for fuel injection engine). It began to appear in the early 1960s, when that feature began to be utilized broadly in the maker's product line, and not just in its upper-tier luxury and sporting models. By the launch of the facelifted W124 in 1993 fuel injection was ubiquitous in Mercedes engines, and the E was adopted as a prefix (i.e., E 220). The model line is referred to officially as the E-Class (or E-Klasse). All generations of the E-Class have offered either rear-wheel drive or Mercedes' 4Matic four-wheel drive system.
The E-Class is Mercedes-Benz' best-selling model, with more than 13 million sold by 2015. The first E-Class series was originally available as four-door sedan, five-door station wagon, two-door coupe and two-door convertible. From 1997 to 2009, the equivalent coupe and convertible were sold under the Mercedes-Benz CLK-Class nameplate; which was based on the mechanical underpinnings of the smaller C-Class while borrowing the styling and some powertrains from the E-Class, a trend continued with the C207 E-Class coupe/convertible which was sold parallel to the W212 E-Class sedan/wagon. With the latest incarnation of the E-Class released for the 2017 model year, all body styles share the same W213 platform.
Due to the E-Class's size and durability, it has filled many market segments, from personal cars to frequently serving as taxis in European countries, as well special-purpose vehicles (e.g., police or ambulance modifications) from the factory. In November 2020, the W213 E-Class was awarded the 2021 Motor Trend Car of the Year award, a first for Mercedes-Benz.
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Common 2017 Mercedes-benz E400 problems
The 2017 Mercedes-Benz E400 has been reported to have several common problems based on complaints from owners. These issues include a fuel leak from the high pressure fuel pump, instrument cluster failure, and transmission oil leaks.
- Fuel Leak from High Pressure Fuel Pump: This is the most widespread problem found on the 2017 E-Class, with approximately 45,000 instances reported. The pump housing is known to crack, leading to fuel leaking out of it and the lines. The only solution is to replace the pump, which costs around $1,250, depending on local labor rates.
- Instrument Cluster Failure: Some E-Class owners have reported issues with the instrument cluster failing, particularly around 60,000 miles. Electronic components in the gauge cluster start to wear out, causing the system to fail and not display information correctly. Replacing the gauge cluster is expensive, costing around $1,800.
- Transmission Oil Leaks: Transmission oil leaks have been reported on some 2017 E-Class models, typically around 50,000 miles. The seals on the side of the transmission start to fail due to heat cycling with the car. Replacing the seals is a time-consuming process and costs around $1,000.
These problems are more prevalent in the 2017 Mercedes E-Class than in other midsize luxury sedans, leading to higher repair bills as the vehicle ages. Additionally, there have been 20 recalls on the 2017 Mercedes Benz E-Class, which is worse than many other sedans on the market. The most serious recall covers the fuel system failing due to a damaged wire harness. Other recalls cover underbody panels melting and software issues with the stereo system.
While the Mercedes-Benz E400 has a reputation for reliability, it is essential to be aware of these common problems and potential repair costs when considering purchasing a 2017 model. Regular annual maintenance costs are more expensive than most competitors, and specific components may need to be replaced as the vehicle ages, such as the windshield wiper arms, intake manifold gasket, and ABS control module.
What are the common faults on Mercedes E Class 2017?
Fuel System/Emissions
Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
Is E400 reliable?
RepairPal gave the Mercedes-Benz E400 an overall reliability rating of 3.5 out of 5 stars, which RepairPal describes as Above Average. This rating ranks Mercedes-Benz E400 8th out of 48 among Luxury Fullsize Cars.
Is 2017 e class reliable?
The 2017 E-Class has a three out of five predicted reliability rating from J.D. Power, which is average among all vehicles and slightly below average in the class.
What year Mercedes E class is the most reliable?
What is the Best Used Mercedes to Buy for Reliability?
- 2008 and 2009 Mercedes-Benz E-Class. ...
- 2009 Mercedes-Benz SLK-Class. ...
- 2010 Mercedes-Benz C-Class. ...
- 2012 Mercedes-Benz E-Class. ...
- 2015 Mercedes-Benz GLK-Class.
What are the common faults on Mercedes E Class 2017?
Fuel System/Emissions
Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
Is 2017 e class reliable?
The 2017 E-Class has a three out of five predicted reliability rating from J.D. Power, which is average among all vehicles and slightly below average in the class.
Is E400 reliable?
RepairPal gave the Mercedes-Benz E400 an overall reliability rating of 3.5 out of 5 stars, which RepairPal describes as Above Average. This rating ranks Mercedes-Benz E400 8th out of 48 among Luxury Fullsize Cars.
What year Mercedes E class is the most reliable?
What is the Best Used Mercedes to Buy for Reliability?
- 2008 and 2009 Mercedes-Benz E-Class. ...
- 2009 Mercedes-Benz SLK-Class. ...
- 2010 Mercedes-Benz C-Class. ...
- 2012 Mercedes-Benz E-Class. ...
- 2015 Mercedes-Benz GLK-Class.
2017 Mercedes-benz E400 complaints
The NHTSA has received 0 complaints about various vehicle components related to the 2017 Mercedes-benz E400.
You can leave your car complaint via the special form below.
2017 Mercedes-benz E400 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 8 recalls for different components of the 2017 Mercedes-benz E400.
- Manufacturer: Mercedes-Benz USA, LLC
- Components: ELECTRICAL SYSTEM:SOFTWARE
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
- Manufacturer: Mercedes-Benz USA, LLC.
- Components: STRUCTURE:BODY
- Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 E450 4MATIC Wagon, 2017-2018 E400 4MATIC Wagon, and 2018-2019 E63S 4MATIC Wagon vehicles. The rear spoiler may detach.
- Consequence: If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.
- Remedy: MBUSA will notify owners, and dealers will inspect and correct the mounting of the spoiler, as necessary, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. Note: This recall is an expansion of NHTSA recall number 18V-849. MBUSA's number for this recall is 2019090008.
- Manufacturer: Mercedes-Benz USA, LLC.
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
- Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
- Manufacturer: Mercedes-Benz USA, LLC.
- Components: EXTERIOR LIGHTING:HEADLIGHTS
- Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 Mercedes-Benz E300 4Matic, E300, E43 AMG, and E400 vehicles. The headlight horizontal adjustment screws on these vehicles may not be properly sealed behind a non-removable sealing cap to keep headlights from being readjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence: If the headlight's horizontal aim is altered, a misaimed headlight may lead to an insufficiently illuminated roadway, which may increase the risk of a crash.
- Remedy: MBUSA will notify owners, and dealers will retrofit the sealing caps for the headlights, free of charge. The recall is expected to begin in June 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018050012.
- Manufacturer: Mercedes-Benz USA, LLC.
- Components: AIR BAGS:FRONTAL
- Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
- Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
- Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
- Manufacturer: Mercedes-Benz USA, LLC.
- Components: ELECTRICAL SYSTEM:STARTER ASSEMBLY
- Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
- Consequence: If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
- Remedy: MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
- Manufacturer: Mercedes-Benz USA, LLC.
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 CLA250, CLA250 4Matic, E400 Coupe, E400 4Matic Coupe, E550 Coupe, E400 Cabriolet, E550 Cabriolet, E300, E300 4Matic, E400 Wagon, GLA250, and GLA250 4Matic vehicles. The pelvis air bag or the front passenger air bag inflator initiator may fail to ignite in the event of a crash.
- Consequence: If the pelvis airbag or the front passenger airbag does not deploy as intended in the event of a crash, the occupants have an increased risk of injury.
- Remedy: MBUSA will notify owners, and dealers will replace the affected air bag modules, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
- Manufacturer: Mercedes-Benz USA, LLC.
- Components: STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2017 E400 4Matic Coupe, E400 Convertible, E550 Coupe and E550 Convertible vehicles manufactured June 7, 2016, to September 8, 2016. On the affected vehicles, there may be insufficient clearance between the left catalytic converter and the composite underbody panel.
- Consequence: The insufficient clearance may cause the panel to melt, increasing the risk of a fire.
- Remedy: MBUSA will notify owners, and dealers will inspect and replace the underbody panel, as necessary, free of charge. The recall began December 2016. Owners may contact Mercedes customer service at 1-800-367-6372.
Additional sources
More sources of information about 2017 Mercedes-benz E400 problems:
2017 E400 - high milleage reliability? : r/mercedes_benz
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