2017 Infiniti Q60 problems
The Infiniti Q60 is a 2-door sport luxury coupe manufactured by Japanese automaker Infiniti. It is the successor to the Infiniti G coupe and convertible. The Q60 nameplate was first used as a rebranding of Infiniti G coupes. A new version was introduced in early 2016, as a 2017 model.
First generation (2013; V36)
The first-generation Infiniti Q60 was based on the fourth generation (V36) G Coupe. This came about when Infiniti former president Johan de Nysschen cited the need for "a new identity and direction to promote consumer familiarity with our model range as we expand the portfolio." Beginning in 2014, all passenger cars would be "Q" followed by a two-digit number. Those numbers would correspond to the vehicle’s position in the Infiniti hierarchy.
Second generation (2016; V37)
The second-generation Infiniti Q60 was unveiled at the 2015 North American International Auto Show as a concept. A year later, Infiniti unveiled the production version at the 2016 North American International Auto Show, followed by the European version debuting at the 2016 Geneva Motor Show.
The vehicles went on sale in the end of 2016 as models for 2017. Early models included 2.0t, 3.0t (304/405PS).
American models went on sale as model year vehicles for 2017. Early models included 2.0t, 2.0t AWD, 3.0t (304PS), 3.0t AWD (304PS) in August 2016; followed by Red Sport 400 and Red Sport 400 AWD later in September 2016. 3.0t Sport and 3.0t Sport AWD went on sale in December 2016. Europe models were set to go on sale in October 2016 as a model year for 2017. Early models included 2.0t, followed by 3.0t (405PS).
The 2017 Q60 received many major upgrades like a lower and wider body, introduction of second generation Direct Adaptive Steering, Drive Mode Selector with custom settings profile, hydraulic electronic rack and pinion power steering system standard (2.0t), introduction of Dynamic Digital Suspension, retuned seven speed automatic transmission, Active Grille Shutter in V6 engine models, and for the first time, all new turbocharged engines. The Q60 Convertible was discontinued for the second generation.
Following the redesign, the new Q60 is able to have a drag coefficient of just 0.28, and zero front and rear lift. This allows the vehicle to remain stable at high speeds and in crosswind conditions. This is due to the all-new Active Grille Shutters, which help balance the engine's cooling requirements while also enhancing aerodynamics. The grille shutters remains closed under normal use, and open up when greater performance is required.
The Q60 is available in several trims: Pure, Luxe, Sport and Red Sport 400.
The only engine choice for the Pure and Luxe trims is the Mercedes-Benz sourced 2.0L turbocharged engine(Not true at least since 2019 as current Pure and Luxe Q60 comes with a 3.0L Turbo Charged engine.), while the Sport and Red Sport receive the all new 3.0L turbocharged Nissan VR engine. The engine is the same for both the Sport and Red Sport trims, however, the Red Sport model is tuned to make 400 hp (298 kW). The Sport trim's output is 300hp and. All engines are mated to a 7-speed automatic, and the 3.0t is also equipped with dual automatic transmission coolers. The 6-speed manual was dropped for the second generation.
Q60 Red Sport 400 is based on Q60 3.0t (304PS) coupe. Features include 14" rotors on the front and 13.8" rotors on the rear, opposed 2 and 4 piston red calipers, sport tuned Digital Dynamic Suspension, semi aniline leather appointed sport seats, aluminium accented pedals and paddle shifters, unique dual brushed satin finish Red Sport 400 exhaust tips, exclusive 20 inch sport aluminium-alloy wheels (staggered for RWD models) and chrome finished red 'S' exterior sport badging on the trunk and front fenders.
The Q60 also offers slew of new technologies and safety features. For 2018 model year, the ProAssist Package consisted of: Predictive Forward Collision Warning, Forward Emergency Braking with Pedestrian Detection, Blind Spot Warning, Around View® Monitor with Moving Object Detection, Front & Rear Parking Sensors, Rain Sensing Wipers and Backup Collision Intervention® with Rear Cross Traffic Alert. The ProActive Package adds: Intelligent Cruise Control with Full Speed Range, Lane Departure Warning and Lane Departure Prevention with Active Lane Control, Blind Spot Intervention, Distance Control Assist, Advanced Climate Control System with Plasmacluster and Grape Polyphenol filter, auto leveling Adaptive Front Lighting System with High Beam Assist, front seat pre-crash seatbelts and Direct Adaptive Steering.
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Common 2017 Infiniti Q60 problems
The 2017 Infiniti Q60, a luxury vehicle, is known for its high-performance capabilities and sleek design. However, like any other vehicle, it has some common problems that owners have reported.
One of the most common issues with the 2017 Infiniti Q60 is related to the engine and turbo engines. According to a report by GetJerry.com, five of the customer-reported issues were related to the Q60’s turbo engines. Therefore, if you are in the market for a 2017 Infiniti Q60, it is essential to ask the seller or dealership for a vehicle history report to ensure that the car has had the appropriate repair work completed.
Another common problem with the 2017 Infiniti Q60 is related to the powertrain. According to GetJerry.com, three of the customer-reported issues were related to the Q60’s powertrain. This problem can lead to a decrease in the vehicle’s performance and fuel efficiency. Therefore, if you are experiencing any issues with the powertrain, it is essential to get it checked by a professional mechanic as soon as possible.
The 2017 Infiniti Q60 also has some common problems related to the vehicle’s interior and features. For instance, some owners have reported issues with the amount of trunk/hatch space, comfort of the second-row seats, smoothness of the vehicle’s ride, and the quality of the Bose audio system. These problems may not be as serious as engine or powertrain issues, but they can still affect the overall driving experience.
As a luxury vehicle, the Q60 has above-average annual maintenance and repair costs. According to GetJerry.com, the average yearly repair bill for a 2017 Infiniti Q60 is around $746, which is hundreds of dollars higher than the average for a Jeep or Nissan. Therefore, it is essential to budget for regular maintenance and repairs to keep the vehicle in good condition.
In summary, the 2017 Infiniti Q60 has some common problems related to the engine, turbo engines, powertrain, and interior features. While these problems may not be as widespread as with other vehicles, they can still affect the overall driving experience and cost of ownership. Therefore, it is essential to be aware of these issues and take appropriate action to address them.
Are 2017 Q60 reliable?
How Reliable Is the 2017 Infiniti Q60? The 2017 Infiniti Q60 has a predicted reliability rating of three out of five from J.D. Power, which is considered average across the industry.
What is the engine problem with INFINITI Q60?
Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.
What is the recall on the 2017 Q60 Turbo?
(Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
How many miles do INFINITI Q60 last?
So, how long do INFINITI vehicles last? Most INFINITI models can typically last up to 200,000 miles.
2017 Infiniti Q60 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Infiniti Q60 problems, we found that the most common problems with these 2023 model year vehicles are:
- Engine problems
- Air bags problems
- Unknown or other problems
- Fuel/propulsion system problems
- Power train problems
The graph below shows statistics for all 2017 Infiniti Q60 vehicle components and the number of complaints received.
Latest 25 complaints 2017 Infiniti Q60
The NHTSA has received 28 complaints about various vehicle components related to the 2017 Infiniti Q60. Below are the 25 most recent complaints reported for 2017 Infiniti Q60 vehicles.
AIR BAGS PROBLEM
- Date Of Incident: 2024-08-26
- VIN: JN1EV7EK4HM
- Components: AIR BAGS
- Summary: The automobile has 24,000 miles on it and the sensor for the passenger seat airbag is defective. To repair this, the passenger seat track has to be replaced, at a cost of $8200.00. This is a major safety issue for this automobile.
AIR BAGS,SEATS PROBLEM
- Date Of Incident: 2024-05-07
- VIN: JN1EV7EK3HM
- Components: AIR BAGS,SEATS
- Summary: Infiniti called me on 05/08/24 to discuss and review Infiniti Case # [XXX] including Infiniti’s subsequent refusal to remedy a defective SRS (Supplemental Restraint System) sensor on my 2017 Infiniti Q60 with 54,100 miles (VIN: [XXX] ). This defect was confirmed on 05/07/24 by Infiniti of Melbourne Florida through an authorized technician. While I am the original owner of the vehicle, Infiniti stated they will not provide any financial assistance to rectify the issue because the vehicle is outside of the manufacturers warranty, while acknowledging that there have been numerous customer complaints related to this problem and that Infiniti has been aware of defective SRS parts effecting a critical safety device that renders the air bag system inoperable. Moreover, to repair such a deficiency, based on Infiniti’s design, the entire seat must be replaced costing over $8K, an exorbitant and onerous amount, often more than 50% of the vehicles value. This excessive financial charge has deliberately burdened Infiniti owners with a safety related component. For several years this issue has been recurrently discussed on multiple public forums and yet Infiniti has intentionally decided not to remedy this safety issue or provide any assistance or consideration to its customers. I’ve attached an Infiniti forum link (one of dozens) proving that Infiniti has known about this problem going back over a decade and failed to take any action and instead prolonged a predatory pricing scheme that is harming owners. [XXX] ) As a result of Infiniti’s complete intransigence on a safety related matter, the National Hwy. Traffic Safety Admin. (NHTSA), should compel Infiniti to remedy this situation. It’s hoped that Infiniti will take immediate action to correct this situation and not abandon its owners in an untenable, unsafe and unjustifiable predicament. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE PROBLEM
- Date Of Incident: 2024-03-22
- VIN: JN1EV7EK5HM
- Components: ENGINE
- Summary: AC COMPRESSOR SEEMS IS OUT OF ALIGNMENT. INFINITI REQUIRES CUSTOMERS TO PERFORM TECHNICAL SUPPLY BULLETIN TO ALIGN AC COMPRESSOR AT OWNER EXPENSE. IF A DRIVE BELT BREAKS WILL DRIVING IT CAN CAUSE COLLATERAL DAMAGE TO ENGINE COMPONENTS ANS POSE A SAFETY RISK TO THE PASSENGERS. MANY VEHICLES AFFECTED.
AIR BAGS PROBLEM
- Date Of Incident: 2024-02-16
- VIN: JN1FV7EK8HM
- Components: AIR BAGS
- Summary: OCS passenger seat weight sensor failed. Dealership verified this. They say to repair will be $8000 to replace whole seat. This is a common problem with hundreds of complaints mentioned on online forums. There was a recall for this issue on prior year Infiniti models but that recall doesn’t include newer than 2016. Infiniti refuses to replace under warranty. (They replaced the driver seatbelt retractor assembly under warranty, but won’t repair the airbag issue). The weight sensor does not register that someone is sitting in the seat.
AIR BAGS PROBLEM
- Date Of Incident: 2024-02-12
- VIN: JN1EV7EK1HM
- Components: AIR BAGS
- Summary: Airbag Occupant Sensor for passenger seat ceased to function. "Passenger Airbag Off" indicator light remains on even with passenger in seat. Check airbag light in dash remains lit. Took car to infiniti dealership to diagnose. They quoted $8000 repair price to replace entire seat frame. They claim the sensor is built into the seat frame and individual sensors can not be replaced. The quoted price is more than half the value of the car and is cost prohibitive to repair. I have read many posts where this is a common problem for this car. There was a recall for earlier car models with similar problem but this car is not covered. See Infiniti bulletin [XXX] . It is the same problem. I feel unsafe driving this car now but the repair cost is unreasonable and infiniti should not make the repair so expensive as it compromises the safety of the consumer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
AIR BAGS PROBLEM
- Date Of Incident: 2023-09-25
- VIN: JN1EV7EK5HM
- Components: AIR BAGS
- Summary: The contact owns a 2017 Infiniti Q60. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the seat air bag sensor, requiring the entire passenger’s side seat to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 16V244000 (Air Bags) but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 48,000.
ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-06-02
- VIN: JN1EV7EL7HM
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: 1. The engine and turbos failed making the car un-driveable. 2. My safety was put at risk because I had to immediately pull my car off the road in fear that my car would completely fail or catch fire. 3. Yes 4. There were no warnings prior to the failure. It failed out of nowhere. Proper maintenance was done.
ENGINE PROBLEM
- Date Of Incident: 2023-01-25
- VIN: JN1EV7EK0HM
- Components: ENGINE
- Summary: Engine failed, metal shavings in oil pan and disappearing coolant in the last year. out of warranty and extended warranty denied my replacement engine, they want 36k for an engine and turbos. Crazy
AIR BAGS,ENGINE PROBLEM
- Date Of Incident: 2022-09-26
- VIN: JN1EV7EK2HM
- Components: AIR BAGS,ENGINE
- Summary: FIRST THE PASSENGER AIRBAG JUST STOP WORKING, THE AIRBAG LIGHT ON THE DASH WILL NOT GO OUT AND THE DISPLAY LIGHT BY THE GEAR SHIFT SAYS #2 AIRBAG NOT WORKING. SECONDLY WHILE DRIVING THE CAR I GET A SCREACHING SOUND FROM 1ST TO 2ND GEAR COMING FROM THE ENGINE. THOUGHT IT WAS MAYBE THE SENSOR ON THE BRAKES BUT NOT SURE. JUST HAD WORK DOWN ON THE CAR ABOUT 3 WEEKS AGO, THE CAR WOULD NOT COME OUT OF 1ST GEAR. ECM WAS REPLACE AT DEALERSHIP
POWER TRAIN,ENGINE PROBLEM
- Date Of Incident: 2022-04-17
- VIN: JN1EV7EL9HM
- Components: POWER TRAIN,ENGINE
- Summary: The evening of April 17th, 2022, I started experiencing an issue with my vehicle. My car started making a fluttering noise it sounded like someone was shuffling a deck of cards and the RPMs would get to 3 during acceleration then drop and I’d lose power. There were no warning lights present, no notification or indicators on my dash, no odors, and no smoke emitting from my car. I parked my car at home not knowing what the issue was or where the noise was coming from. The next morning, I called to schedule an appointment and I booked with Infiniti in Timonium. After scheduling my appointment, I went out to check my car and when I started it the noise was still there. It ran for a few seconds then my check engine light cut on. Looking to get a pre-diagnosis to have additional info about the condition of my car I take it to Autozone on liberty road to have codes pulled. The codes that came back were P0014 and P0024 both camshaft codes. However, there were still no other symptoms of odor or smoke just the fluttering noise and now my check engine light. On the way back home my car stalls at Liberty Road and Rolling Road and won’t cut back on. I contacted AAA and had it towed to Infiniti the same day. I was assigned to [XXX] as my service advisor. The car was at Infiniti in Timonium for close to a month when [XXX] reached out to notify me of the presence of sludge and metal shavings in my oil pan and my engine being seized. He was adamant that it came from a lack of maintenance. I was using my third-party warranty and they requested that I send proof of maintenance. I submitted my maintenance invoices to Sean, and he forwarded them to my Warranty Company. I provided invoices for my last 3 oil changes. I wasn’t due for a fourth for another 6-700 miles. I bought my car at 35,796 miles and I’m currently at 70,042 (42 miles out of the power train warranty). I followed manufactures 10k guideline. The vehicle is available for inspection upon request. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
POWER TRAIN,ENGINE PROBLEM
- Date Of Incident: 2021-11-20
- VIN: JN1FV7EL9HM
- Components: POWER TRAIN,ENGINE
- Summary: Initial fault was no cabin heat. Service department determined coolant was low. Coolant system passed pressure test. Coolant was found to be leaking into cylinders past head gaskets. After head gasket replacement, engine broke down on highway and car was towed to dealership. Catastrophic overheat damage in lower end. Engine long block was replaced to correct. Multiple identical/similar occurrences reported on infinitiq60.org. Failure is normally failed head gasket or porous engine block. 2017 models especially affected. Infiniti consumer affairs completely unresponsive if vehicle is outside powertrain warranty. Safety at risk due to potential engine failure and vehicle stoppage at any time. No indications received at any time indicating failure. Temp gauge never indicated spike or failure. Only indication was lack of cabin heat, but coolant was basically empty. The problem was reproduced by dealer after servicing coolant and seeing subsequent engine internal consumption of coolant. Vehicle was inspected by Infiniti service department and MPP third-party warranty company. All vehicle service records since purchase are available.
POWER TRAIN PROBLEM
- Date Of Incident: 2021-12-09
- VIN: JN1EV7EL3HM
- Components: POWER TRAIN
- Summary: I recently have bought this car. I had heard an issue with the Serpentine belt/Tensioner and the belts where making a chirp during 1,500- 3,000 rpm. I took it into the dealership 10 days after I bought it while the vehicle was still under factory warranty and they said they inspected the belt system and could not replicate the issue. Later in the year I was able to get a video of the vehicle making the noise and called and scheduled another appointment. After I made the appointment I started researching online I came across I was not the only Consumer having issues with the Serpentine belt/Tensioner and Infiniti put out a Service Bulletin # ITB17-004 in regards to this issue. Looking at the bulletin I discovered that my vin fell in that spectrum of vin related to the service bulletin. I was able to get my car fixed the tensioner and serpentine belt got replaced with my extended warranty. Infiniti would not fix my car because it was past the time period on the powertrain warranty even though my my car only had 36,000 miles when I first discovered the issue. I understand the difference from a service bulletin and a recall. But I want to report this issue because there is obviously a quality issue with these serpentine belts and tensioner in specific to the 3.0 twin turbo engine that could cause a safety issues for consumers. I am advocating for other consumers and their safety because if this serpentine belt and tensioner where to fail while in motion making the car stall and over heat while on the road this could cause sever danger to patrons of the highway and could result in death. This service bulletin issue needs to be turned into a recall.
TIRES PROBLEM
- Date Of Incident: 2021-07-22
- VIN: JN1FV7EL0HM
- Components: TIRES
- Summary: The tire developed a bubble in the sidewall. The tire is just over a year old and has less than 1,000 miles on it. All driving is on city roads/interstate. The car has not hit any potholes, curbs, or had any other damage. I am concerned because a review of numerous online comments report the exact same problem with this tire. If you Google "Goodyear Excellence ROF reviews", you will find dozens and dozens of similar comments about sidewall bubbles; many resulting in blowouts. Just as an example, the TireRack.com tire review by tire lists 61 reviews, and almost all mention sidewall bubbles; some happening on multiple tires. I called Goodyear, but their customer service was completely unresponsive. Tire size - P245/40 R19
STEERING PROBLEM
- Date Of Incident: 2018-07-16
- VIN: JN1CV7ELXHM
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2017 INFINITI Q60. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD DRIFT CAUSING THE VEHICLE TO VEER INTO ONCOMING TRAFFIC. THE CONTACT STATED THAT THE VEHICLE FAILED TO DRIVE STRAIGHT. THE CONTACT ALSO STATED THAT THE ALIGNMENT OFF. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO PASSPORT INFINITI OF ALEXANDRIA (160 S PICKETT ST, ALEXANDRIA, VA 22304) WHERE IT WAS DIAGNOSED HOWEVER, NOTHING WAS REPLACED. THE CONTACT REPLACED ALL FOUR TIRES AND WHEELS HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO SOLUTION TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.
STEERING,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2020-07-23
- VIN: JN1CV7ELXHM
- Components: STEERING,UNKNOWN OR OTHER
- Summary: CAR CONSTANTLY PULLS TO RIGHT OR LEFT SIDE . IF I AM NOT HOLDING THE STEERING WHEEL FIRMLY IT WILL DRAG ME TO EITHER SIDE . I'VE CONTACTED THE DEALER WAS TOLD ALL Q60S DO THIS FOR SOME REASON. I EXPLAINED I AM AFRAID I CAN HAVE AN ACCIDENT DUE TO THIS UNSTEADINESS.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-07-11
- VIN: JN1EV7EL4HM
- Components: SERVICE BRAKES
- Summary: I NOTICED A CONTINUOUS GRINDING SOUND WHILE DRIVING THAT WAS COMING FROM SOMEWHERE. LOWERED MY WINDOWS AND DETERMINED THE SOUND WAS COMING FROM THE LEFT FRONT WHEEL. UPON INSPECTION THE BRAKE PAD WAS CRACKED INTO 2 PIECES AND JAMMED ONTO THE ROTOR. MADE AN IMMEDIATE REPAIR OF ALL BRAKE PADS ON THE CAR BUT PROBLEM PERSISTS. NEW BRAKE PAD STILL MAKES CONTINUOUS CONTACT WITH THE ROTOR WHILE DRIVING AND NOISE GETS WORSE WITH BRAKING. THIS IS NOW CAUSING THE VEHICLE TO SLIGHTLY PULL TO THE LEFT AT ALL TIMES.
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) PROBLEM
- Date Of Incident: 2019-11-29
- Number Of Injuries: 2
- Crash: 1
- VIN: JN1FV7EL5HM
- Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
- Summary: MY 2017 INFINITI Q60 RED SPORT 400 AWD HAD AN AWD ERROR AND MALFUNCTION WHILE I WAS DRIVING ON THE HIGHWAY AT AROUND 40MPH. THE CAR HAS NO TRACTION AND LOOSED CONTROL AND SLIPPED DURING A LIGHT SNOWING NIGHT.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2019-09-05
- VIN: JN1EV7EK0HM
- Components: FUEL/PROPULSION SYSTEM
- Summary: MY 2017 INFINITI Q60 3.0 RWD IS GIVING ME LOW GAS MILEAGE RANGE LIKE 3.5 MPG, 11MPG, 13MPG, 14MPG, MAX 15 IN THE CITY AND THE MOST THAT GOES UP IN THE HIGH WAY 17MPG. I USE GASOLINE 93 I HAVE TRIED DIFFERENT GAS STATIONS
ENGINE PROBLEM
- Date Of Incident: 2019-06-16
- VIN: JN1EV7EK0HM
- Components: ENGINE
- Summary: TL* THE CONTACT OWNS A 2017 INFINITI Q60. WHILE DRIVING 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE DECELERATED. THE CONTACT WAS ABLE TO PARK IN A NEARBY PARKING LOT. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO INFINITI OF LAS VEGAS (LOCATED AT 5555 W SAHARA AVE, LAS VEGAS, NV 89146, (702) 829-5975) WHERE IT WAS DIAGNOSED THAT THE TIMING BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,000.
STEERING PROBLEM
- Date Of Incident: 2018-07-15
- Crash: 1
- VIN: JN1EV7EL8HM
- Components: STEERING
- Summary: I GOT IN AN ACCIDENT WHILE VISITING COLORADO WITH MY SON ON 7/15/2018 I WAS DRIVING FROM BOULDER TO DENVER PASSING THROUGH BROOMFIELD ON HWY 36. THE RENTAL CAR THAT I PICKED UP WHICH WAS SEMI-RANDOM AS I BELONG TO HERTZ PRESIDENT CIRCLE - THEY HAVE SEVERAL CARS TO CHOOSE FROM AS YOU GET OFF. SINCE MY SON WAS WITH ME WE PICKED THE COOLEST LOOKING CAR (BAD MISTAKE ON MY PART - BUT IT WAS FOR JUST 3 DAYS) - IT ENDED UP BEING THE INFINITI COUPE Q60 2017. UNBEKNOWN TO ME AT THIS TIME IT HAS ADAPTIVE STEERING TECHNOLOGY. THERE WERE NO INSTRUCTIONS OR INFORMATION ON THIS FEATURE. THIS FEATURE DID NOT BECOME APPARENT UNTIL THE RAIN ON THAT SUNDAY 7/15/2018. AS I WAS DRIVING THROUGH THE MOUNTAINS FROM NEDERLANDS TO BOULDER TO DENVER I DID NOTICE SOME STRANGE STEERING MOVEMENTS FROM THE CAR, BUT I MANAGED. THEN WHILE DRIVING DOWN HWY 36 ' I WAS PLANNING/WANTING TO SHIFT FROM THE FAR LANE TO THE MIDDLE LANE WHEN THE STEERING TWITCHED ON ME AND PUT ME INTO WHAT I DESCRIBE AS HYDROPLANING ' THEN IT STEERED ME FAR RIGHT INTO THE GUARD RAIL. THE GOOD THINGS IS THE SAFETY FEATURES IN THE CAR ALLOWED MY SON AND I TO COME OUT UNHARMED ALSO I AVOIDED HITTING ANYONE OTHER THAN THE GUARD RAIL. AFTER THE ACCIDENT I DID SOME RESEARCH ON THE CAR AND DID FIND ANOTHER PERSON NOTING A SIMILAR ISSUE BUT THEY WERE ABLE NOT TO HIT ANYTHING. I WENT AHEAD AND POSTED MY OWN REVIEW TO SUBSTANTIATE HIS REVIEW (BOTH CAN BE SEEN - HTTPS://WWW.EDMUNDS.COM/INFINITI/Q60/2017/CONSUMER-REVIEWS/) THE FIREMAN AT THE SCENE DID NOTE MY TIRES WERE NOT AT THE BEST LEVELS - BUT THE TECHNOLOGY THAT INVOLVES STEERING SHOULD BE ABLE TO HANDLE ALL TYPES OF CONDITIONS ELSE THERE NEEDS TO BE A TURN OFF FEATURE THAT IS OBVIOUS. I HAVE A CLEAN DRIVING RECORD. I GOT INTO AN INTERSECTION ACCIDENT BACK IN LATE 90'S AND DO NOT HAVE A SPEEDING TICKET SINCE THE EARLY 90'S.
WHEELS PROBLEM
- Date Of Incident: 2018-06-19
- VIN: JN1EV7EL1HM
- Components: WHEELS
- Summary: TAKATA RECALL. THIS CAR IS EQUIPPED WITH 19' RIMS AND DUNLAP RUN FLAT TIRES. THIS IS NOT AN OPTION. I HAVE GOTTEN 5 FLAT TIRES WITHIN A AVERAGE OF 3800 MILES FROM POT HOLES. THIS IS NOT NORMAL WEAR AND TEAR AND IS HAZARDOUS AS WELL. EVEN THE SMALLEST POT HOLE CAN CAUSE THE TIRE'S SIDE WALL TO BLOW OUT. YOU CONSTANTLY HAVE TO CHECK THE ROADWAY FOR POT HOLES AS YOU ARE DRIVING ESPECIALLY ON HIGHWAYS WHEN YOU ARE DRIVING 55 MILES AN HOUR. THESE BLOWOUTS HAVE OCCURRED WHEREVER I HAVE ENCOUNTERED A POTHOLE, WHETHER IT WAS IN A SMALL PARKING LOT, SIDE STREET OR HIGHWAY. I WAS TOLD BY DUNLAP THAT THESE TIRES ARE NOT MADE TO DRIVE IN NEW YORK BECAUSE OF THE EXTREME WEATHER CONDITIONS AND INFINITI KNOWS THIS. THEY ARE TRYING TO SAVE MONEY ON THESE CARS BY ELIMINATING THE SPARE AND HAVE NO CONCERN FOR THE SAFETY OF THE PEOPLE ON BOARD. I HAD A BLOWOUT IN THE MIDDLE OF A BLIZZARD AND FEARED FOR MY LIFE THAT I WOULD NOT BE ABLE MAKE IT HOME SINCE YOU CAN ONLY DRIVE 25 TO A MAXIMUM OF 50 MILES WITH THE BLOWOUT. THIS HAZARD WAS NEVER DISCLOSED TO ME WHEN I LEASED THE CAR. THESE TIRES NEED TO BE RECALLED IN NYS AND REPLACED WITH SAFE TIRES.
TIRES PROBLEM
- Date Of Incident: 2018-07-02
- Components: TIRES
- Summary: 2017 INFINITI Q60. CONSUMER WRITES IN REGARDS TO UNSAFE AND UNUSABLE TIRES ON VEHICLE. *LD THE CONSUMER STATED 5 TIRES WERE REPLACED IN 2 MONTHS. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER A SOLUTION. *JS
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2017-11-08
- VIN: JN1CV7EL3HM
- Components: FUEL/PROPULSION SYSTEM
- Summary: TL* THE CONTACT OWNS A 2017 INFINITI Q60. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THERE WAS AN ODOR OF FUEL PRESENT. AFTER PARKING AND LATER RETURNING TO THE VEHICLE, IT WAS DISCOVERED THAT FUEL HAD LEAKED FROM UNDER THE MIDDLE/REAR OF THE VEHICLE UNTO THE GROUND. THE TOW TRUCK WAS CALLED TO THE SCENE AND AS THE VEHICLE WAS BEING LIFTED ONTO THE TOW TRUCK AND MORE FUEL SPILLED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE LAUDERDALE INFINITI DEALER (900 E SUNRISE BLVD, FORT LAUDERDALE, FL 33304) WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS WERE FAULTY. THE VEHICLE WAS REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2017-12-05
- VIN: JN1EV7EKXHM
- Components: SERVICE BRAKES
- Summary: FRONT BRAKE CALIPER CAME APART WHILE DRIVING. IT WAS NO LONGER OVER THE ROTOR OR PAD. TWO CALIPER BOLTS MISSING FROM THE MANUFACTURER. THE VEHICLE WAS IN MOTION WHEN I HEARD THIS TAPPING SOUND. IT WAS THE FRONT BRAKE CALIPER HITTING THE INNER WHEEEL.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2017-12-06
- VIN: JN1EV7EK0HM
- Components: UNKNOWN OR OTHER
- Summary: ABOUT 4 DAYS AGO I DROVE TO MEET MY REALTOR. NORMAL WEATHER IN SOUTH FLORIDA, WINDOWS UP AND SUNROOF CLOSED. WHEN I STOPPED THE CAR TO TALK TO MY REALTOR AT THE BUSINESS LOCATION, I ROLLED THE PASSENGER WINDOW DOWN (DRIVER'S SIDE STILL UP) AFTER TALKING FOR ABOUT 20 SECONDS I HEARD A LOUD EXPLOSION AND THE DRIVER'S SIDE WINDOW EXPLODED/SHATTERED. I WASN'T DRIVING, THE CAR HAD STOPPED. THEREFORE NO POSSIBILITY OF ROAD DEBRIS OR FLYING OBJECTS. LUCKILY FOR ME, IT BLEW OUTWARDS RATHER THAN INWARDS SO NO DAMAGE TO MY FACE ETC , BUT IT REALLY SHOOK ME UP. I THOUGHT SOMEONE HAD FIRED A SHOT AT ME. IS THERE ANY OTHER Q60S WITH THIS HAPPENING?
2017 Infiniti Q60 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 1 recalls for different components of the 2017 Infiniti Q60.
- Manufacturer: Nissan North America, Inc.
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
- Consequence: An engine stall can increase the risk of a crash.
- Remedy: Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
Negative 2017 Infiniti Q60 car reviews
Positive 2017 Infiniti Q60 car reviews
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This is a fantastic car if you're searching for a blend of sporty and luxurious features, with excellent acceleration and stunning looks. It's sure to turn heads. I even prefer it to the Mercedes SL55AMG that I recently sold. The AWD was a crucial factor in my decision to consider this car, especially for the occasional snow we get in Denver.
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If you're done with practical cars and want a high-performing eye-catcher, you've come to the right place.
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I love that car, but it's too low for the bad roads in my hometown.
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Great product! It's fast and dependable.
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What a beautiful car! It's a pleasure to drive on both side roads and highways. The safety features are fantastic and make me feel secure while driving. The around-view camera is a game-changer and makes parking and navigating tight spaces a breeze. However, I did notice that the tires are sensitive to imperfections on the highway, which can cause the car to pull around in construction zones or in the rain. Additionally, the instrumentation and control panel are a bit complicated and can be distracting while driving, especially when using the navigation or responding to texts. The center buttons and seat belt holder seem to be designed for taller individuals, which can be inconvenient for shorter drivers. Lastly, the trunk is a bit small and can be awkward to use, but we were still able to fit two suitcases and our backpacks and groceries on a recent road trip.
Additional sources
More sources of information about 2017 Infiniti Q60 problems:
Q60 Class Action | Infiniti Q60 Forums
Aug 20, 2023 ... I have a 2017 Q60 3.0T, about 69k miles now, i havent had any major issues, but had a few expensive repairs -a couple on the engine, and the ...
2017 Infiniti Q60 : r/infiniti
Jun 5, 2021 ... 2017 Infiniti Q60 · Serpentine belts known to be chronic issue to keep tabs on. · Very mod friendly... · Q60's in particular have a very awkward ...
Buying used infiniti Q60 3.0T concerns | Infiniti Q60 Forums
May 19, 2019 ... Overall the motor seems to be robust and definitely responds well to mods. The transmission may not be the hottest thing on the street, but it's ...
2017 INFINITI Q60 Problems | Kelley Blue Book
How reliable is the 2017 INFINITI Q60? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
Q60 Problems already :( | Infiniti Q60 Forums
Mar 14, 2019 ... I have a 2017 q60 Premium 3.0t and was wondering if anyone has had any mechanical issues with their q60. So far I've had to align the car twice ...
Other years of Infiniti Q60
Are you having problems with your 2017 Infiniti Q60?
Dawson Hansen 2024-11-28
I'm looking forward to the day when I can trade in my current vehicle. While it has some good features, there are some areas where Infiniti could improve in order to compete in the near-luxury field. I've noticed a few issues that I didn't experience with my previous BMWs, such as poor trunk design that allows water to get inside and a seatbelt that cuts into my neck. Despite these issues, I'm hopeful that Infiniti will continue to improve and provide better customer satisfaction. #1 Cochran Infiniti in Wexford, PA could also improve their service by not wet washing cars post-service and expecting customers to dry them. Overall, I'm looking forward to exploring other options in the future.
Alvah Watsica 2024-11-19
I am sorry to hear about the issues you have been experiencing with the paint on your 2017 Infinity Q 60. It sounds like you have taken great care of your car, and it is disappointing to see the paint not holding up as well as you had hoped. I can understand your frustration with the situation, especially given your previous positive experiences with other sports cars. It is unfortunate that the dealer is unable to cover the paint issue, but I hope that you are able to find a solution that works for you. Thank you for sharing your experience, and I wish you all the best in your future car endeavors.
Enid Kozey 2024-08-14
On the evening of April 17th, 2022, I experienced an issue with my vehicle. My car started making a fluttering noise, similar to the sound of someone shuffling a deck of cards, and the RPMs would drop to 3 during acceleration, causing me to lose power. Despite there being no warning lights, notifications, indicators, odors, or smoke emitting from my car, I parked it at home, unsure of what the issue was or where the noise was coming from. The next morning, I called Infiniti in Timonium to schedule an appointment, and after doing so, I went out to check my car. Unfortunately, the noise was still present, and my check engine light came on after a few seconds of running. To get a pre-diagnosis and additional information about the condition of my car, I took it to Autozone on Liberty Road to have the codes pulled. The codes that came back were P0014 and P0024, both camshaft codes. However, there were still no other symptoms of odor or smoke, just the fluttering noise and the check engine light. On my way back home, my car stalled at Liberty Road and Rolling Road and wouldn't turn back on. I contacted AAA and had it towed to Infiniti the same day. Sean Bonnie was assigned as my service advisor, and my car was at Infiniti in Timonium for almost a month when Sean reached out to notify me of the presence of sludge and metal shavings in my oil pan, and that my engine was seized. He was adamant that it came from a lack of maintenance. I was using my third-party warranty, and they requested that I send proof of maintenance. I submitted my maintenance invoices to Sean, and he forwarded them to my Warranty Company. I provided invoices for my last 3 oil changes because I wasn't due for a fourth for another 6-700 miles. I bought my car at 35,796 miles, and I'm currently at 70,042 (42 miles out of the power train warranty).My warranty company requested a tear down to determine the cause of my engine seizing, so they could decide if my extended warranty covers it. Sean informed me that Infiniti refused the tear down, as they didn't want to tie up one of their bays for that long. If my warranty doesn't cover it, I would have to pay for the tear down. I agreed to accept liability for the tear down, as I was confident that the failure was due to a manufacturer defect or malfunction, since I followed the manufacturer's maintenance schedule. However, Infiniti still refused. During my time working with Infiniti, I requested photos of the contents of my oil pan, but Sean advised that no pictures were taken. After expressing my concerns to consumer affairs and not receiving any assistance, I had my car towed to a mechanic to have it torn down. When I arrived, Infiniti presented me with a $3,000 invoice for diagnostics that they didn't provide any documentation for. Nationwide allowed me to take my car without paying for the diagnostic fee, as we agreed that the problem couldn't have been properly diagnosed without removing and inspecting the engine. I followed Infiniti's 10k maintenance schedule, but my car still failed, and they refuse to assist. As of 2023, I am still fighting with everyone about this engine issue.
Deron Schmidt 2024-08-10
Hi there! I hope you're doing well. I just wanted to let you know that I noticed a few things about your car that might be worth looking into. For example, the aerodynamics on the mirrors seem to be a bit off, which can make it feel like you're driving a 1970s Camaro. Additionally, there was a leak in the antifreeze that was difficult to locate, and even though no lights went on and it didn't overheat, the engine had to be replaced with one that had less than 30,000 miles. Unfortunately, the car hasn't been the same since then, and the transmission shifts even worse than before. I hope this information is helpful to you!
Kenneth Jakubowski 2024-04-10
This car may not be considered high-end due to some substandard workmanship and cheap quality, but it still has some flashy features. However, it is not superior to a Honda or Nissan. The car has sleek technology, but it may not be useful to everyone. Additionally, the car feels too big and has poor gas mileage. The dealership in Bayside Queens may not be the best, as they are often too busy with many people around and no identifiable responsibilities. They may not call back or follow through with your problems. The car was released without proper detailing and with several obvious flaws. Despite these issues, the car is still a decent option.