2024 Hyundai Ioniq 5 problems
The Hyundai Ioniq 5 (Korean: 현대 아이오닉 5) is a battery electric compact crossover SUV produced by Hyundai since 2021. It is the first product to be marketed under the electric cars-focused Ioniq sub-brand, and the first model developed on the Hyundai Electric Global Modular Platform (E-GMP).
Overview
The Ioniq 5 was revealed globally on 23 February 2021. Its design was previewed by the Hyundai 45 EV Concept which was presented at the Frankfurt Motor Show in September 2019. Both the concept car and the production version are inspired by the original Hyundai Pony, and features the Parametric Pixel design that is applied to the headlights, tail lights, and wheels. The vehicle's clamshell hood spans the entire width to make a sleek look with the 20-inch aerodynamic wheels. The "45" describes both the 45th anniversary of the Pony coupe and the 45-degree angles prominent on the sides of the concept. At the time, Hyundai called the design language "sensuous sportiness" and described the front and rear lights as carrying a "kinetic cube" theme.
The Ioniq 5 was developed under the project code NE as the first vehicle to be based on the E-GMP platform. The dedicated electric vehicle platform enables the vehicle to adopt a fully flat interior floor with a 3-meter long wheelbase. The flat floor allows Hyundai engineers to develop a sliding front central console marketed as 'Universal Island', which is able to slide backwards by 140 mm (5.5 in). The vehicle has a cargo capacity of 531 L (18.8 cu ft) behind the rear seats that can be increased to nearly 1,600 L (56.5 cu ft) with the second row seats folded. The rear legroom space was achieved by making the front seats approximately 30 percent thinner than typical seats.
The dashboard of the Ioniq 5 is made up of two 12 in (300 mm) screens, one for the instrument cluster display and the other for the infotainment system, both under one piece of glass. It is equipped with an optional head-up display with augmented reality support. Many of the interior parts are made from recycled materials, including PET bottles. The Ioniq 5 can be optioned with a single large glass panel roof without any support beams.
The Ioniq 5 also features a front boot (alternatively called a frunk), which has a 57 L (2.01 cu ft) capacity for the RWD version (except North America), while the AWD model and all North American versions have a 24 L (0.848 cu ft) capacity, due to the extra mechanical components underneath to support the front electric motor. It has the ability to charge electrical equipment through the built-in V2L (Vehicle to Load) function. It can supply up to 3.6 kW of power from the port mounted under the rear seats (except Australia) and from another port installed outside. The exterior port is able to supply power even if the vehicle is turned off.
In some markets, the Ioniq 5 is offered with an optional Digital Side Mirror (DSM) which replaces the conventional side mirrors with cameras and OLED screens.
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Common 2024 Hyundai Ioniq 5 problems
The 2024 Hyundai Ioniq 5 has been reported to have several common problems based on complaints from owners. One of the most significant issues is related to the Integrated Charging Control Unit (ICCU), which has been causing AC and DC charging problems, sudden 12V battery troubles, reduced range, and motive power loss.
Another common problem with the 2024 Hyundai Ioniq 5 is its reliability. Based on data from 2022 and 2023 models, Consumer Reports predicts that the 2024 Ioniq 5 will be less reliable than the average new car. This prediction is based on data from previous models, indicating that the Ioniq 5 may have inherent issues that affect its overall reliability.
Several other issues have been reported by owners, including a lack of wireless Android Auto and Apple CarPlay, which doesn't seem likely to be added until the 2025 midcycle refresh
. The navigation system and DC fast charging also only receive major map updates about twice a year, which is not frequent enough given the rapid installation of electric car chargers in the United States
. The front parking sensors have also been reported to go off for no reason, even when there are no cars around, which can be particularly annoying in traffic or parking lots
In summary, the 2024 Hyundai Ioniq 5 has several common problems, including issues with the ICCU, reliability concerns, a lack of wireless Android Auto and Apple CarPlay, infrequent map updates for the navigation system and DC fast charging, and overly sensitive front parking sensors. While Hyundai has taken steps to address some of these issues, such as recalling the Ioniq 5 and 6 and releasing a fix for the eco mode issue, other problems persist and may affect the overall ownership experience.
What are the downsides of IONIQ 5?
A used Hyundai Ioniq 5 is a no-brainer if you are looking for an affordable EV. It's got a great price, a formidable range and charging speed, and an industry-leading feature set. The only major downside is that base models may lack the little details, and availability can be slim.
What is the software issue with IONIQ 5?
The American divisions of Korean manufacturers Hyundai and Kia have announced the recall of the new Hyundai Ioniq 5 and Kia EV6 electric models in order to fix a software glitch that can cause an issue with the gear selector.
Why is IONIQ 5 so good?
Performance. How does the IONIQ 5 drive? The Ioniq 5 is an easy EV to get acquainted with and makes a great daily driver. With the dual electric-motor setup, which is what we tested, the Ioniq 5 provides excellent traction and smooth and responsive acceleration.
Where are Hyundai Ioniq 5 cars made?
Singapore plant
Hyundai's Singapore plant, one of only three manufacturing bases for the Ioniq 5 apart from South Korea and Indonesia, spans just 935,000 square feet, with an annual production capacity of 30,000 cars.
2024 Hyundai Ioniq 5 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Hyundai Ioniq 5 problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Unknown or other problems
- Visibility/wiper problems
- Service brakes problems
- Fuel/propulsion system problems
The graph below shows statistics for all 2024 Hyundai Ioniq 5 vehicle components and the number of complaints received.
2024 Hyundai Ioniq 5 complaints
The NHTSA has received 15 complaints about various vehicle components related to the 2024 Hyundai Ioniq 5.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-09-01
- VIN: KM8KN4DE3RU
- Components: UNKNOWN OR OTHER
- Summary: Car will randomly start giving warning messages (while driving or parked). Messages include pull over and check brake system, lane departure system failure, check battery, the speedometer will read 0 while driving, among multiple others. Dealership has ' fixed' multiple times, replacing fuses, bumper, sensors, but the problem keeps happening
LANE DEPARTURE PROBLEM
- Date Of Incident: 2024-08-24
- VIN: KM8KN4DE1RU
- Components: LANE DEPARTURE
- Summary: When on a highway with lane-keeping assist engaged, the car sometimes steers into the left-hand lane. It seems to happen most often when the road bends to the right. The car straddles the lane divider into the fast lane to the left. This occurs in otherwise perfect conditions: sunny, dry days on roads with clear white stripes demarking the lanes. I must fight with it to get it back in the proper lane. This is very dangerous. I'm convinced it will cause a high-speed crash. Another driver I spoke with said she had seen the same problem and wouldn't use the lane guidance because of it. I'm extremely cautious when I use it now. The problem has happened multiple times.
VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2024-08-30
- VIN: KM8KNDDF2RU
- Components: VISIBILITY/WIPER
- Summary: Overnight, the windshield spontaneously developed a huge crack going from the A-pillar to halfway across the windshield. The car was parked at the time.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-08-25
- VIN: KM8KRDDF7RU
- Components: ELECTRICAL SYSTEM
- Summary: I was driving on the highway and a message appeared that said “check electrical system”. The power in the car then completely bottomed out and I could not go above 25 mph.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-08-03
- VIN: KM8KRDDF6RU
- Components: ELECTRICAL SYSTEM
- Summary: I am writing to report serious issues with my 2024 Hyundai Ioniq 5 SEL, purchased on May 24, 2024, with approximately 3,000 miles driven. These problems have raised significant concerns about the vehicle's reliability and safety. The first incident occurred on July 22, 2024. I attempted to start the car in my driveway, and while the engine turned on, the vehicle suddenly lost power, and all electrical components became non-functional. There were no error messages, and the display showed all systems as normal. It seemed to function normally after turning the vehicle off and on again, but this unexpected power loss was alarming. The problems continued today, August 3, 2024. At around 8 AM, when I tried to start the car again, the system flickered twice and then shut off entirely. I contacted roadside assistance, and the car required a battery charge for about six hours before it could start again. This evening, while driving at approximately 15 miles per hour in my subdivision, the vehicle suddenly lost power after only a few minutes. This abrupt power loss posed a significant safety risk, and I was fortunate to avoid an accident. I contacted the dealer who sold me the vehicle, but they informed me that they could do nothing remotely and advised me to have the car towed to their location. It is extremely concerning and frustrating to encounter such severe issues with a new vehicle. Given the repeated and unpredictable nature of these problems, I urge Hyundai to take immediate action to investigate and resolve these issues. I am also concerned that other owners may be experiencing similar problems, indicating a potential widespread issue with this model. I am seeking urgent assistance to address these issues and ensure the safety and reliability of my vehicle. Thank you for your prompt attention to this matter.
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-08-02
- Crash: 1
- VIN: KM8KRDDF0RU
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: Backing vehicle out of driveway and went to engage brakes and they did not engage. began rolling backwards down street with steep grade. Kept stepping on brakes with no response. Had to turn into a parked vehicle to keep from rolling down steep grade and potentially off a substantial cliff. Happened today and dealership said that it may be because the "battery for the brake" had not received a charge from the main battery. Very dangerous and never disclosed. If I had not taken evasive action I could have easily been killed. Car is being dropped off at collision center today but is available for inspection. There were no warnings or other symptoms.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2024-06-10
- VIN: KM8KN4DE0RU
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: The car lost propulsion and displayed Check Vehicle Electric System. Now the it’s sitting at the dealership for over 30 days waiting for parts.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-07-01
- VIN: KM8KR4DE7RU
- Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
- Summary: Auto lost all power. No instruments visible. Propulsion system would not charge. Thankfully vehicle at a stop when occurred. Unable to drive. Car as dead as a home in a power outage. Everything dark. Nothing electrical worked. Had to use emergency manual key to enter vehicle. Tow truck driver said this was the 4th Hyundai Ioniq 5 he towed that week. All dead. Car at dealer awaiting diagnostics, which because of backlog, could take 3 or 4 weeks.
ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-06-29
- VIN: KM8KN4DE3RU
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: My vehicle was 4 weeks old. On Friday 6/28/24, my vehicle displayed the following message on the dashboard, "Check Brake System". It disappeared later, and reappeared on the next day. I checked Hyundai's app, Bluelink. There was a alert on Bluelink, "Attention Needed". I opened the alert and it said that there was a Diagnostic Trouble Code, DTC C123501, that originated on 6/30/24. I took the vehicle to the dealership, Hyundai of North Miami, on the next business day, [XXX]. That morning, [XXX], as I started the vehicle, as I stepped on the brake to start the vehicle, the brake was considered "softer" than it was prior and I could feel the brake pedal go nearly all the way down to the base of the vehicle floor. On [XXX] they informed me that the ICCU needed to be replaced. They said that they hoped to have the ability to order the part on 7/5/24, as the computer system needed to do so was not working, and the part could potentially arrive in approximately 1 week. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
WHEELS PROBLEM
- Date Of Incident: 2024-03-29
- VIN: KM8KRDDFXRU
- Components: WHEELS
- Summary: While turning a corner at low speed to enter a parking lot, the right rear tire lifted up onto the curb. The car stopped at a parking spot 100ft later. A low tire pressure alarm indicated an issue, upon inspection there was an audible hiss and the right rear of the car was lower than the other sides. As there was no spare, roadside assistance was contacted and towed the car to the nearest dealership for estimate. The dealer found the right rear wheel was bent on the inside and the wheel, tire, pressure sensor would need to be replaced. The cost was $1,612.68 and was covered by insurance. The point of failure on the wheel was not at the site of impact with the curb. The right rear wheel/tire would touch the curb on the outside first. There was no observable damage to the outside wheel. The inside wheel would have been exposed to much less force, most due to the mass of the car lifted on that corner. If not related to the specific wheel, but to the design, repeat incidents can happen when hitting potholes or other road obstacles/debris and result in a quick deflation while at speed. There was no visible damage, cracks, impressions on the tire. Only the rim was visibly damaged by this incident. The car had been purchased 4 days prior.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-03-15
- VIN: KM8KRDDF8RU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2024 Hyundai Ioniq 5. The contact received notification of NHTSA Campaign Number: 24V204000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
UNKNOWN OR OTHER,VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2024-04-14
- VIN: KM8KRDDF5RU
- Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
- Summary: I took my 2024 limited Ioniq 5 to the dealership [XXX] to have a TSB looked at and because on [XXX], I took out the cabin air filter out of the car, as I have been noticing a smell of chemical in the cabin of the car. I noticed that the filter was covered in blue windshield wiper fluid and smelled of the same chemical smell as what my wife and I had been smelling and what I believe has been giving us headaches on long trips when driving to San Antonio, Texas to visit our grandson over the last two months. The Technicians at the Hyundai Dealership where I took my car had conducted an inspection and found the filter was covered in windshield fluid and noted that it is most likely caused by a defect in manufacturing or design within the vents where the fluid drains. Which also means that rainwater or water from washing the car could also be going into the cabin air filter housing. The dealership informed me that they have taken pictures and will forward to Hyundai as part of the process however they believe that this could result in a recall, as they noted that there is not a fix, they can provide to stop the fluid from going into the housing and that it is a health risk among other things. They noted that they believe this to be on the new 2024 models as they have not had the issue on the 2022-2023 models. I am concerned that drivers such as myself are being exposed to the effects of inhaling these fluids which include Headaches, blurred vision, vomiting and other unpleasant effects related to inhaling the vapors from this fluid. I only have this one car and cannot simply avoid driving it in weather where I would have to use my wipers and fluid. I would like to have this defect corrected ASAP to avoid any long-term health effects. The dealership was unable to provide a loaner vehicle and I have to wait until Hyundai is able to work a solution or more people complain about it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2024-02-21
- VIN: KM8KRDDF7RU
- Components: BACK OVER PREVENTION
- Summary: The collision detection and early warning system behaves in a manner that deceives the driver into believing a collision is imminent every time the car begins to reverse out of a normal parking spot you find in a parking lot. Despite the car knowing the vehicle is in the reverse gear the driver will begin receiving audible, visible, and haptic feedback alering the driver of an imminent collision. After pausing the procedure of vacating a parking spot to determine where the car has detected a collision the HUD indicates that it is the sensors in the front of the car that were detecting a possible collision despite the car being in reverse and moving away from the objects the front sensors detected. Furthermore, these alerts don't begin until you begin reversing which makes the situation very dangerous for all parties as the driver is now having to freeze and reassess again before proceeding. But the most dangerous problem about this scenario I am describing is that I as a driver have now gotten used to these "false" positives and as a result I assume any alerts I here while backing out are just the front sensors being noisy when it could be someones child behind the car I am driving. Fix this! How was your safety or the safety of others put at risk? High risk. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. Working as intended from all research I have found online from other Ioniq 5 owners.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-02-12
- VIN: KM8KRDDF7RU
- Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
- Summary: 1. Uncertain which part failed. 2. safety was put at risk due to car not able to accelerate. Car would not go over 20 miles an hour on the interstate access road where traffic was going by at 50 –60 mph - four-way flashers were on and had to pull off at the first available turn but it was scary 3. Contacted local Hyundai; they are investigating a possible loaner, but haven’t said what they will do. 4. No inspections yet. 5. No warning or unusual events prior to lack of power/lack of acceleration. 6. Internet search showed that this problem has occurred to others.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-11-13
- VIN: KM8KRDDF4RU
- Components: ELECTRICAL SYSTEM
- Summary: Another complain for investigation PE 23-011. First car was DOA, second had an exploding pop sound and no longer charges, car is no longer usable, only 200 miles.
2024 Hyundai Ioniq 5 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 1 recalls for different components of the 2024 Hyundai Ioniq 5.
- Manufacturer: Hyundai Motor America
- Components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis GV80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
- Consequence: A loss of drive power increases the risk of a crash.
- Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Negative 2024 Hyundai Ioniq 5 car reviews
Positive 2024 Hyundai Ioniq 5 car reviews
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Great smooth ride! There are several drive selections to determine your drive style. The seats are the most comfortable I've ever experienced. In-home charging with L2 is easy and fast.
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Everything works great! The handling and steering are tight and responsive. It'll definitely set you back in your seat in sport mode! I mostly drive it in eco mode and once I finally settled on my preferred settings from the myriad options it has available, it's a very quiet and comfortable ride. This is the nicest car I've ever owned!
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The car drives great and has excellent features. However, there are a few notable downsides to consider. Firstly, it lacks wireless Apple CarPlay. Secondly, the interior lighting falls short, especially in the center console area. Thirdly, it lacks adaptive/dynamic headlights. Fourthly, the Bose stereo sound is not that great. Finally, it does not have a rear windshield wiper. If these things were added, it would be perfect actually.
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I've had the Ioniq 5 for a week now and I absolutely love it! I went for the SEL AWD as it was a great balance of features and price. If you're after all the bells and whistles, the Limited may be more up your street, but there's plenty to like here. I bought the car in the middle of winter, so the range is somewhat limited by that. In cold weather at a 90% charge, I'll get just over 200 miles. However, this should improve significantly in warmer weather and it should get up to 260 at a full charge. I also love the fast charging and all the high-tech driving features. It has so much power, speed and handling that you'll confidently zip around in traffic and the safety features will help you feel more secure. The infotainment system is good and has wired Android Auto or CarPlay for phone integration. My only complaint is that they stripped down some features from the 2023 model, but they aren't big things you'll miss much. I got a great deal on a lease with incentives and trade-in, so I'm really happy with my monthly payment and may well end up purchasing at the end of my lease!
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You'll be happy to know that this car can handle everything within its price range, and it's definitely a top choice.
Additional sources
More sources of information about 2024 Hyundai Ioniq 5 problems:
2024 & Common Issues : r/Ioniq5
Nov 24, 2023 ... How many happy customers will write : nothing wrong with my car VS unhappy ones that have issues? Hyundai is resolving issues as they arise ...
TY to this Forum for helping ID the common problems with the 1st ...
Jan 18, 2024 ... Hyundai IONIQ Model Specific Forum · Hyundai IONIQ 5. US ICCU Recall (aka 12V battery failure issue). Please use the following thread, this ...
Electrify America enrollment "common problem" : r/Ioniq5
Jul 28, 2023 ... Called EA, three-wayed Hyundai in, then called my dealer. Apparently this is a combo problem of someone stealing my VIN to get free charging, ...
Ioniq 5 12v Problem - Hyundai IONIQ Forum
Jul 23, 2023 ... Have you had repeated issues with your 12v battery dying? · Yes and I still have my car. Votes: 11 17.7% · Yes and my vehicle was bought back.
2022 Hyundai Ioniq 5 Reliability - Consumer Reports
Owner Reported Trouble Spots · EV Charging · EV Battery · In-car Electronics · Noises And Leaks · Electrical Accessories · Drive System · Brakes · Steering And ...
Other years of Hyundai Ioniq 5
Are you having problems with your 2024 Hyundai Ioniq 5?
Kacey Dooley 2024-01-23
I recently leased an Ioniq 5 EV and while the car is great inside, I've noticed that there aren't enough chargers in Vegas. Unfortunately, only 20% of the chargers are unrestricted and 50% of the chargers that could be used are slow chargers, which takes an average of 4 hours to fully charge the vehicle. Additionally, the 30% fast charges available are often too full, requiring an hour or two wait time. It's frustrating when people don't respect the line and steal the service. To make matters worse, almost every station has two or more units that don't work. This is a real problem. To install a charger at home, I would need to spend $7,000 in upgrades. Using the regular charger takes two or three full days of charging to get to maybe 70%.