2020 Genesis G90 problems
The Genesis G90 is a full-size car manufactured since 2015 by the South Korean company Genesis, the luxury division of Hyundai Motor Company. A four-door sedan, the G90 is the successor of the Hyundai Equus and was known as the Genesis EQ900 in South Korea from 2015 to 2019.
First generation (HI; 2015)
The Genesis G90 debuted in South Korea on December 9, 2015 as the Genesis EQ900.
The US market debut took place at the 2016 North American International Auto Show and went on sale in September 2016 at Genesis retailers as 2017 model year vehicles. Powertrains available included the 3.3T, 3.3T HTRAC, 5.0, 5.0 HTRAC.
The base model Genesis G90 has a turbocharged, 3.3-liter V6 engine which makes 272 kW (365 hp) and 510 N⋅m (376 lb⋅ft) of torque. The G90 Ultimate has a 5.0-liter V8 with 313 kW (420 hp) and 519 N⋅m (383 lb⋅ft) of torque. All models have an eight-speed automatic transmission with shiftronic and is also available with rear-wheel drive or all-wheel drive (HTRAC).
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Common 2020 Genesis G90 problems
Based on complaints from owners of the 2020 Genesis G90, several common problems have been reported:
- Stained Heated and Cooled Seats: Some owners have reported that the heated and cooled seats in the Genesis G90 became stained when used, which could impact the aesthetics and comfort of the interior.
- Difficulty Scheduling Service: Complaints have been made about challenges in scheduling service through Genesis Connect, where dealerships did not receive information about appointments promptly, leading to delays in getting the car serviced.
- Misleading Valet Service Information: There have been reports of misrepresentation regarding the valet service offered to Genesis owners, with some dealerships not providing the service as expected, causing confusion and inconvenience for car owners.
- Improper Installation of Bumper Screws: Owners have mentioned instances where the service department did not correctly install lower bumper screws and underbody soundproofing, potentially leading to issues with the car's exterior and soundproofing effectiveness.
These reported problems highlight various issues that Genesis G90 owners have faced with their vehicles. Addressing these issues promptly and effectively is crucial to ensure a positive ownership experience and maintain the luxury and performance standards expected from a vehicle in this class.
Is the Genesis G90 reliable?
For example, according to iseecars.com, the most reliable Genesis G90 year benefits from a higher reliability score than its predecessor, totaling 6.7 out of 10. While that's not stand-out or spectacular, this is a better score than you might expect if you have already driven one of the previous Genesis models.
How long will G90 last?
If the rate of corrosion were, for example, 0.05 mil/year [1.25 μm/year], the life of a G90 coating would be approximately 16 to 17 years, since a G90 coating is approximately 0.83 mil [21 μm] thick on each side of the coated steel sheet.
How long does a Genesis G90 last?
40,000 miles
The Genesis G90 can last for more than 40,000 miles and even up to 100,000 or more miles without many issues.
Does Genesis G90 have air suspension?
Rear Wheel Steering (RWS) ※ Can be selected when Multi Chamber Air Suspension is chosen.
2020 Genesis G90 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Genesis G90 problems, we found that the most common problems with these 2023 model year vehicles are:
- Exterior lighting problems
- Wheels problems
The graph below shows statistics for all 2020 Genesis G90 vehicle components and the number of complaints received.
2020 Genesis G90 complaints
The NHTSA has received 2 complaints about various vehicle components related to the 2020 Genesis G90.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2020-09-26
- Crash: 1
- VIN: KMTF54PH3LU
- Components: EXTERIOR LIGHTING
- Summary: ONE NIGHT SHORTLY AFTER I PICKED UP MY 2020 GENESIS G90, I WAS DRIVING HOME ON A CITY STREET WHEN I NOTICED SOMETHING WRONG WITH MY HEADLIGHTS. AS I WAS DRIVING I WAS TRYING TO FIGURE OUT WHAT WAS WRONG WITH THEM. I KEPT THINKING THAT THERE WAS AN OBSTRUCTION ON THE HEADLIGHTS THAT WAS CAUSING SOME DARKENED AREAS RIGHT IN THE CENTER OF MY FIELD OF VISION. WHILE TRYING TO DETERMINE WHAT WAS CAUSING THIS, I WAS MOMENTARILY DISTRACTED AND I BRUSHED UP AGAINST A CURB CAUSING A NASTY INCIDENCE OF 'CURB RASH' ON MY FRONT PASSENGER WHEEL. SO MY BRAND-NEW G90 WITH LESS THAN 100 MILES ON IT WAS NOW DISFIGURED. THE GOOD NEWS IS I CAN GET A BRAND-NEW WHEEL INSTALLED FOR ONLY $1,025! AFTER DROPPING EIGHTY GRAND ON THE G90, THIS WAS ACTUALLY EXTRAORDINARILY BAD NEWS. I CALLED THE DEALERSHIP TO SEE IF THE HEADLIGHTS NEEDED ADJUSTMENT. I WAS INFORMED THAT "GENESIS WAS AWARE OF THE PROBLEM BUT THERE WAS NOTHING THAT CAN BE DONE ABOUT IT". I CONSIDER THIS A SAFETY DEFECT SINCE THESE DARKENED AREAS OBSTRUCT A CLEAR VIEW OF THE ROAD AT NIGHT.
WHEELS PROBLEM
- Date Of Incident: 2020-02-12
- VIN: KMTF54PHXLU
- Components: WHEELS
- Summary: THE CONTINENTAL CONTRIPROCONTACT TIRES ON MY 2020 GENESIS G90 HAVE A CONSTANT VIBRATION. IT FEELS LIKE YOU ARE DRIVING OVER RUMBLE STRIPS. ON 2/12/2020 (1 WEEK AFTER PURCHASE), CALLED THE DEALER TO REPORT THE PROBLEM. THE DEALER SAID THEY TALKED TO GENESIS AND GENESIS SAID THEY HAD NO KNOWLEDGE OF A TIRE PROBLEM. ON 2/18/2020, A SECOND DEALER (SMYRMA, GA) REBALANCED THE TIRES. DID NOT FIX THE PROBLEM. ON 2/23/2020, A THIRD GENESIS DEALER SAID THAT SOME CONTINENTAL TIRES HAD A PROBLEM AND WERE BEING REPLACED. ON 3/16/2020, CALLED THE ORIGINAL DEALER TO INFORM THEM ABOUT THE TIRE PROBLEM AGAIN. ON 3/27/2020, WAS TOLD ,BY THE ORIGINAL DEALER, TO CALL GENESIS AND REPORT THE PROBLEM (CASE # 16932384). GENESIS SAID THEY COULD NOT DO ANYTHING AND SHOULD CALL CONTINENTAL. ON 3/27/2020, CALLED THE ORIGINAL DEALER TO HAVE THEM CALL CONTINENTAL TIRE. ON 4/2/2020, THE ORIGINAL DEALER SAID THEY COULD NOT GET A RESPONSE FROM CONTINENTAL TIRE AND I SHOULD CALL CONTINENTAL TIRE DIRECTLY. ON 4/2/2020, CALLED CONTINENTAL TIRE AND THEY SAID I SHOULD GO TO A LOCAL TIRE DEALER. THE LOCAL TIRE DEALER, AFTER TALKING WITH CONTINENTAL TIRE, SAID THEY COULD NOT DO ANYTHING WITH THE TIRES, BUT I COULD BUY A NEW SET OF TIRES FOR 50% OFF.
2020 Genesis G90 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 1 recalls for different components of the 2020 Genesis G90.
- Manufacturer: Hyundai Motor America
- Components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2018-2020 Genesis G80, 2017-2022 G90, and 2019-2022 G70 vehicles equipped with a 3.3-liter V6 turbocharged engine. The left turbocharger oil feed pipe may deteriorate and leak oil.
- Consequence: An oil leak in the presence of hot engine components can increase the risk of an engine compartment fire.
- Remedy: Dealers will replace the left turbocharger oil feed pipe, free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 019G. This recall expands and replaces recall number 19V-538. Vehicles previously repaired under 19V-538 will need to have the new remedy completed.
Negative 2020 Genesis G90 car reviews
Positive 2020 Genesis G90 car reviews
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This luxury sedan is truly exceptional, but unfortunately, it hasn't received the recognition it deserves due to a botched product launch by Genesis. Despite this, I ordered the 2019 5.0 Ultimate model and it was well worth the wait. My insurance company tells me that this is the 24th car I've insured in 40 years of driving, and it's by far the best. Everything about it just feels right. Car and Driver even calls it the 'zen catacomb', which I completely agree with. While there are a few minor issues, such as the turning radius being a bit large and the dashboard being non-symmetrical, they are easy to overlook. Additionally, the car comes with everything included, so there are no difficult decisions to make. Overall, it's a fabulous car that I highly recommend.This car is a category killer, and you'll be beating the best that Mercedes and Audi offer in the $120K range, but only paying $76K. Fantastic value.
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I have owned six Lexus vehicles and a Kia K900, but the Genesis is by far superior for the money and tops the others in all respects. I have had it for about five years and have only experienced one problem with the brakes locking. I have now had my G90 for three years and have had zero problems. In fact, it is one of the best cars I have ever owned, and I have owned about twenty-five cars. I find this Genesis to be overall better than a Lexus. A comparable Lexus vehicle would cost about $25,000 more. If you are considering buying a Genesis, I highly recommend that you do so. I hope you will not be disappointed.
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The Genesis people have made buying additional packages for your luxury vehicle hassle-free. The vehicle comes packed with impressive function, design, and technology. The ride is tireless and impressively comfortable. It's a great machine!
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After almost 4 years of ownership, I have driven my car for less than 24 thousand miles, but I still believe it is an excellent value. I purchased a brand new 2019 Genesis Ultimate G-90 V-8 all-wheel-drive sedan in February 2020. Previously, I owned two new Lexus LS Sedans, but I find the G-90 to be just as good. I was disappointed with the new LS sedan from Lexus, which removed the V-8 and made the styling unappealing. In contrast, the G-90 Ultimate V-8 AWD is a handsome and capable machine with an excellent ride, outstanding road feel, and impressive fit and finish. It is also a great value compared to similar models from Mercedes and Lexus, and I believe it is even better than the Lexus. With a 124-inch wheelbase, the ride is limousine smooth with a competent suspension. On our Southern Virginia back roads, my wife complains that I drive it like my Corvette, because it takes the curves and hills and high crowned roads at high speed with ease. The eight-speed transmission is silky smooth, and the 5-liter 420 horsepower fuel-injected V-8 makes passing on 2-lane backcountry roads a breeze. The cars being passed must wonder what that blurry Bentley-like car was because it went by so fast, they had no clue as to its make. The interior is incredibly comfortable, and I can load up the trunk with many hundreds of pounds of cargo without affecting the engine, transmission, or suspension. This all-wheel-drive V-8 powered silky smooth machine is a great value at $50,000 less than a Benz S-class, just like the original Lexus LS sedans in the early and mid-2000s before Lexus ruined them and upped the price. I recommend snagging a low mileage V-8 one because the turbo V-6 engine they are putting in the new Genesis cars is not as good as the V-8.The all wheel drive works wonderfully in slippery conditions at low and high speed. These cars are a joy and a steal. Everywhere I go and park, I return to find someone gawking at the car and inevitably asking me what it is and how much I like it. This car is a keeper. Along with the Lexus LX 570, the V-8 G-90 AWD Ultimate is a road car with manners that handles road imperfections with aplomb and carves through sharp hilly curves as if it was a train on railroad tracks. It is comfortable, handles excellently, has smooth and powerful acceleration, and amazingly good gas mileage. The service has been great at my local dealer. If I didn’t already have a G-90 AWD V-8, I would go looking for a 2022 today. Everything I said in the original review still pertains. We have taken this car on many long road trips and it performs almost as well as my Corvette ragtop, yet the ride is so silky smooth and comfortable that my wife with a just replaced knee can ride home from the hospital in it comfortably in the back seat as if she was in a stretched limo. The right rear seat has a 22 position adjustment with heat and cooling. 2022 was the last year for the naturally aspirated 420 horsepower 5 liter V-8, so if you can snag a newer low mileage G-90 Ultimate AWD, hurry up before they are gone. The 2023 and later models are V-6 ONLY and the price tag has gone up by almost $30,000. HURRY UP before the 2022’s with the V-8 are gone! You will not regret it. UPDATE in November of 2023: This is still a great touring sedan with impeccable road manners and an athletic suspension with an agile and responsive drivetrain. If you can find a used G-90 Ultimate all wheel drive with the 5.0 420horsepower V-8, BUY IT. That wimpy V-6 with turbos is no match for this car.
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I have owned and driven luxury vehicles from Lincoln, Cadillac, and Audi, but I must say that this one is the best deal ever! While it may not have the same level of execution as my Audi's, which had better handling, ride, fuel economy, and technology, the cost to achieve that level of luxury is not justified. Genesis has done an excellent job creating a seriously comfortable car with lots of goodies to wow you. Despite the challenges that Genesis faces in moving these cars due to the popularity of SUVs and a lack of brand prestige, I was able to make an awesome deal at the end of the year because of incentives and get one for over $10K below list. What was already a great deal, became an awesome deal. At this price, I can sacrifice not having a perfect luxury and I don't need to impress anyone with a spiffy badge on the car. This car is amazing, and I love the comfort it provides. While it may not have the same performance as German automobiles and the fuel economy is not up to par with the competition, I am still getting an average of 23-24 mpg highway on ethanol blends, and 25-26 mpg on no ethanol premium. I can sacrifice some fuel economy for what I paid. The one big knock is the sound system, which occasionally shuts off on long trips. However, I have found a solution to this problem, which is to stop the car, turn it off, walk away to get the key fob out of range of the car and come back, start it up and go again. Overall, I am extremely happy with my purchase and would highly recommend it to anyone looking for a comfortable and affordable luxury car.I checked out the Genesis owners blog and noticed that many people have had similar experiences, but unfortunately, Genesis has not provided any solutions as this is a non-replicable problem. Despite this, I am still very pleased with my G90 after 3 years and 24,000 miles. The only other issue I have encountered is an occasional problem with the trunk release button on the dash not activating the trunk decklid. Other than that, this car has been a dream. It is incredibly comfortable, even on long road trips of 10 hours or more, unlike other vehicles I own. We have taken this car on 1000+ mile trips at least 4 times and have always loved the comfort it provides. The car does sit a bit low, especially when fully loaded, and can bottom out when going over some obstacles like speed bumps in parking lots. However, this is a minor issue compared to the overall satisfaction I have with this car. Although the new models have more eye appeal and refined features, I still believe that my purchase was an awesome value. The new models are now listed for $20K more than when I bought mine 3 years ago, but much of that can be attributed to inflation and increased brand recognition since Genesis has successfully launched Motor Trend winners like the G70, GV70, and this year the G90. Genesis' parent company, Hyundai, is now working with dealerships to require a separate facility for Genesis and Hyundai sales and service. As a result, there will be fewer Genesis dealerships as many have decided not to incur the expense of building a new facility for Genesis.In my opinion, not having separate facilities for the Genesis brand has hurt sales. Upscale buyers may not have wanted to feel like they were in a 'budget' facility that lacked upscale amenities available at other luxury dealerships. I believe this should be changed over the next couple of years.
Additional sources
More sources of information about 2020 Genesis G90 problems:
Genesis G80 years 2017-2020 reliability : r/GenesisMotors
Mar 30, 2023 ... I had a 2015 Hyundai Genesis with the 3.8l and HTRAC. No problems in the 100k miles that I put on it and it was smooth like the day I bought it.
Which Years of Used Genesis G90s Are Most Reliable? - CoPilot
Jul 5, 2023 ... Because most makes and models of the Genesis G90 are not known for their reliability, we can't recommend the Genesis G90 to used-car seekers in ...
Common Problems, Issues and Complaints with the Genesis G70 ...
Apr 24, 2019 ... I have a 2020 G70 and I have had problems with the wheels. In 40 years of driving and a dozen cars, I have never bent a wheel rim. My G70 has ...
G90 Ultimate AWD 5.0 engine problems | Genesis Forums
Mar 23, 2021 ... I purchased a new G90 Ultimate 5.0 AWD new on September 28, 2020. I returned it to the dealership for noise and vibration issues on October ...
Other years of Genesis G90
Are you having problems with your 2020 Genesis G90?
Friedrich Kutch 2025-03-29
This car is undeniably a remarkable vehicle and an absolute joy to drive. Despite the unfortunate discontinuation of the Genesis brand by the dealership I purchased from in Jan 2020, I remain confident in the car's exceptional quality. While the Valet service was a significant selling point for me, I understand that it is provided by the dealership and is limited to a radius of about 50 miles from the dealership. Although I was disappointed to learn this, I remain satisfied with my purchase and the luxury experience it provides. My confidence in the Genesis brand remains unwavering, and I look forward to continuing to enjoy my exceptional vehicle.
Dameon Considine 2025-01-01
Hi there! I recently purchased a brand new G90 at full MSRP from Genesis, who stated that they would provide required vehicle maintenance for 3 years and a loaner car. Unfortunately, I have discovered that loaners are not actually provided, and I have been struggling to get routine service and a serious warranty issue handled since June 16, 2020. Despite my efforts, the car was not picked up for service today, August 2, 2021, and I was informed that no loaner would be provided. Can you please help me resolve this issue? Thank you!
Oran Beatty 2024-10-28
I have experienced poor customer service, particularly from Lisa in the case department (case #16737287). In the past, I have had to change the front tires three times within 8000 miles, resulting in significant delays. Based on my experience, I would advise against purchasing this car. However, I regret my decision to buy it.