2020 Genesis G90 problems
The Genesis G90 is a full-size car manufactured since 2015 by the South Korean company Genesis, the luxury division of Hyundai Motor Company. A four-door sedan, the G90 is the successor of the Hyundai Equus and was known as the Genesis EQ900 in South Korea from 2015 to 2019.
First generation (HI; 2015)
The Genesis G90 debuted in South Korea on December 9, 2015 as the Genesis EQ900.
The US market debut took place at the 2016 North American International Auto Show and went on sale in September 2016 at Genesis retailers as 2017 model year vehicles. Powertrains available included the 3.3T, 3.3T HTRAC, 5.0, 5.0 HTRAC.
The base model Genesis G90 has a turbocharged, 3.3-liter V6 engine which makes 272 kW (365 hp) and 510 N⋅m (376 lb⋅ft) of torque. The G90 Ultimate has a 5.0-liter V8 with 313 kW (420 hp) and 519 N⋅m (383 lb⋅ft) of torque. All models have an eight-speed automatic transmission with shiftronic and is also available with rear-wheel drive or all-wheel drive (HTRAC).
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Common 2020 Genesis G90 problems
Based on complaints from owners of the 2020 Genesis G90, several common problems have been reported:
- Stained Heated and Cooled Seats: Some owners have reported that the heated and cooled seats in the Genesis G90 became stained when used, which could impact the aesthetics and comfort of the interior.
- Difficulty Scheduling Service: Complaints have been made about challenges in scheduling service through Genesis Connect, where dealerships did not receive information about appointments promptly, leading to delays in getting the car serviced.
- Misleading Valet Service Information: There have been reports of misrepresentation regarding the valet service offered to Genesis owners, with some dealerships not providing the service as expected, causing confusion and inconvenience for car owners.
- Improper Installation of Bumper Screws: Owners have mentioned instances where the service department did not correctly install lower bumper screws and underbody soundproofing, potentially leading to issues with the car's exterior and soundproofing effectiveness.
These reported problems highlight various issues that Genesis G90 owners have faced with their vehicles. Addressing these issues promptly and effectively is crucial to ensure a positive ownership experience and maintain the luxury and performance standards expected from a vehicle in this class.
Is the Genesis G90 reliable?
For example, according to iseecars.com, the most reliable Genesis G90 year benefits from a higher reliability score than its predecessor, totaling 6.7 out of 10. While that's not stand-out or spectacular, this is a better score than you might expect if you have already driven one of the previous Genesis models.
How long will G90 last?
If the rate of corrosion were, for example, 0.05 mil/year [1.25 μm/year], the life of a G90 coating would be approximately 16 to 17 years, since a G90 coating is approximately 0.83 mil [21 μm] thick on each side of the coated steel sheet.
How long does a Genesis G90 last?
40,000 miles
The Genesis G90 can last for more than 40,000 miles and even up to 100,000 or more miles without many issues.
Does Genesis G90 have air suspension?
Rear Wheel Steering (RWS) ※ Can be selected when Multi Chamber Air Suspension is chosen.
2020 Genesis G90 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Genesis G90 problems, we found that the most common problems with these 2023 model year vehicles are:
- Exterior lighting problems
- Wheels problems
The graph below shows statistics for all 2020 Genesis G90 vehicle components and the number of complaints received.
2020 Genesis G90 complaints
The NHTSA has received 2 complaints about various vehicle components related to the 2020 Genesis G90.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2020-09-26
- Crash: 1
- VIN: KMTF54PH3LU
- Components: EXTERIOR LIGHTING
- Summary: ONE NIGHT SHORTLY AFTER I PICKED UP MY 2020 GENESIS G90, I WAS DRIVING HOME ON A CITY STREET WHEN I NOTICED SOMETHING WRONG WITH MY HEADLIGHTS. AS I WAS DRIVING I WAS TRYING TO FIGURE OUT WHAT WAS WRONG WITH THEM. I KEPT THINKING THAT THERE WAS AN OBSTRUCTION ON THE HEADLIGHTS THAT WAS CAUSING SOME DARKENED AREAS RIGHT IN THE CENTER OF MY FIELD OF VISION. WHILE TRYING TO DETERMINE WHAT WAS CAUSING THIS, I WAS MOMENTARILY DISTRACTED AND I BRUSHED UP AGAINST A CURB CAUSING A NASTY INCIDENCE OF 'CURB RASH' ON MY FRONT PASSENGER WHEEL. SO MY BRAND-NEW G90 WITH LESS THAN 100 MILES ON IT WAS NOW DISFIGURED. THE GOOD NEWS IS I CAN GET A BRAND-NEW WHEEL INSTALLED FOR ONLY $1,025! AFTER DROPPING EIGHTY GRAND ON THE G90, THIS WAS ACTUALLY EXTRAORDINARILY BAD NEWS. I CALLED THE DEALERSHIP TO SEE IF THE HEADLIGHTS NEEDED ADJUSTMENT. I WAS INFORMED THAT "GENESIS WAS AWARE OF THE PROBLEM BUT THERE WAS NOTHING THAT CAN BE DONE ABOUT IT". I CONSIDER THIS A SAFETY DEFECT SINCE THESE DARKENED AREAS OBSTRUCT A CLEAR VIEW OF THE ROAD AT NIGHT.
WHEELS PROBLEM
- Date Of Incident: 2020-02-12
- VIN: KMTF54PHXLU
- Components: WHEELS
- Summary: THE CONTINENTAL CONTRIPROCONTACT TIRES ON MY 2020 GENESIS G90 HAVE A CONSTANT VIBRATION. IT FEELS LIKE YOU ARE DRIVING OVER RUMBLE STRIPS. ON 2/12/2020 (1 WEEK AFTER PURCHASE), CALLED THE DEALER TO REPORT THE PROBLEM. THE DEALER SAID THEY TALKED TO GENESIS AND GENESIS SAID THEY HAD NO KNOWLEDGE OF A TIRE PROBLEM. ON 2/18/2020, A SECOND DEALER (SMYRMA, GA) REBALANCED THE TIRES. DID NOT FIX THE PROBLEM. ON 2/23/2020, A THIRD GENESIS DEALER SAID THAT SOME CONTINENTAL TIRES HAD A PROBLEM AND WERE BEING REPLACED. ON 3/16/2020, CALLED THE ORIGINAL DEALER TO INFORM THEM ABOUT THE TIRE PROBLEM AGAIN. ON 3/27/2020, WAS TOLD ,BY THE ORIGINAL DEALER, TO CALL GENESIS AND REPORT THE PROBLEM (CASE # 16932384). GENESIS SAID THEY COULD NOT DO ANYTHING AND SHOULD CALL CONTINENTAL. ON 3/27/2020, CALLED THE ORIGINAL DEALER TO HAVE THEM CALL CONTINENTAL TIRE. ON 4/2/2020, THE ORIGINAL DEALER SAID THEY COULD NOT GET A RESPONSE FROM CONTINENTAL TIRE AND I SHOULD CALL CONTINENTAL TIRE DIRECTLY. ON 4/2/2020, CALLED CONTINENTAL TIRE AND THEY SAID I SHOULD GO TO A LOCAL TIRE DEALER. THE LOCAL TIRE DEALER, AFTER TALKING WITH CONTINENTAL TIRE, SAID THEY COULD NOT DO ANYTHING WITH THE TIRES, BUT I COULD BUY A NEW SET OF TIRES FOR 50% OFF.
2020 Genesis G90 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 1 recalls for different components of the 2020 Genesis G90.
- Manufacturer: Hyundai Motor America
- Components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2018-2020 Genesis G80, 2017-2022 G90, and 2019-2022 G70 vehicles equipped with a 3.3-liter V6 turbocharged engine. The left turbocharger oil feed pipe may deteriorate and leak oil.
- Consequence: An oil leak in the presence of hot engine components can increase the risk of an engine compartment fire.
- Remedy: Dealers will replace the left turbocharger oil feed pipe, free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 019G. This recall expands and replaces recall number 19V-538. Vehicles previously repaired under 19V-538 will need to have the new remedy completed.
Negative 2020 Genesis G90 car reviews
Positive 2020 Genesis G90 car reviews
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The auto steering and safety lane controls require immediate attention. As a customer who leased the car for its safety features, I expect them to function properly and ensure my safety on the road.
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It sounds like you've got a great deal on a comfortable car! I noticed that you recently installed Bridgestones and it seems like they've made a positive difference in the car's handling, making it feel sportier than with the Michelins.
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I recently test drove the G90 Ultimate AWD and was thoroughly impressed. Having previously driven the Equus, I noticed a significant improvement in refinement, particularly in the comfortable seats and updated electronics. The drive itself was superior to any other car I have experienced. At such a great price point, I cannot recommend the Genesis G90 enough. If you are in the market for a luxury large sedan, I highly suggest taking the G90 for a test drive. You will be pleasantly surprised!
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I'm so glad to hear that you love the car in every way!
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Don't make any purchases until you've had a chance to test drive the G90! It's an impressive vehicle that left a lasting impression on me. I purchased the 2017 model and am now considering adding the newly released 2020 G90 to my collection. I encourage you to take it for a spin and share your thoughts with me!
Additional sources
More sources of information about 2020 Genesis G90 problems:
Genesis G80 years 2017-2020 reliability : r/GenesisMotors
Mar 30, 2023 ... I had a 2015 Hyundai Genesis with the 3.8l and HTRAC. No problems in the 100k miles that I put on it and it was smooth like the day I bought it.
Which Years of Used Genesis G90s Are Most Reliable? - CoPilot
Jul 5, 2023 ... Because most makes and models of the Genesis G90 are not known for their reliability, we can't recommend the Genesis G90 to used-car seekers in ...
Common Problems, Issues and Complaints with the Genesis G70 ...
Apr 24, 2019 ... I have a 2020 G70 and I have had problems with the wheels. In 40 years of driving and a dozen cars, I have never bent a wheel rim. My G70 has ...
G90 Ultimate AWD 5.0 engine problems | Genesis Forums
Mar 23, 2021 ... I purchased a new G90 Ultimate 5.0 AWD new on September 28, 2020. I returned it to the dealership for noise and vibration issues on October ...
Other years of Genesis G90
Are you having problems with your 2020 Genesis G90?
Dameon Considine 2025-01-01
Hi there! I recently purchased a brand new G90 at full MSRP from Genesis, who stated that they would provide required vehicle maintenance for 3 years and a loaner car. Unfortunately, I have discovered that loaners are not actually provided, and I have been struggling to get routine service and a serious warranty issue handled since June 16, 2020. Despite my efforts, the car was not picked up for service today, August 2, 2021, and I was informed that no loaner would be provided. Can you please help me resolve this issue? Thank you!
Oran Beatty 2024-10-28
I have experienced poor customer service, particularly from Lisa in the case department (case #16737287). In the past, I have had to change the front tires three times within 8000 miles, resulting in significant delays. Based on my experience, I would advise against purchasing this car. However, I regret my decision to buy it.