Genesis G90 problems
The Genesis G90 is a full-size car manufactured since 2015 by the South Korean company Genesis, the luxury division of Hyundai Motor Company. A four-door sedan, the G90 is the successor of the Hyundai Equus and was known as the Genesis EQ900 in South Korea from 2015 to 2019.
First generation (HI; 2015)
The Genesis G90 debuted in South Korea on December 9, 2015 as the Genesis EQ900.
The US market debut took place at the 2016 North American International Auto Show and went on sale in September 2016 at Genesis retailers as 2017 model year vehicles. Powertrains available included the 3.3T, 3.3T HTRAC, 5.0, 5.0 HTRAC.
The base model Genesis G90 has a turbocharged, 3.3-liter V6 engine which makes 272 kW (365 hp) and 510 N⋅m (376 lb⋅ft) of torque. The G90 Ultimate has a 5.0-liter V8 with 313 kW (420 hp) and 519 N⋅m (383 lb⋅ft) of torque. All models have an eight-speed automatic transmission with shiftronic and is also available with rear-wheel drive or all-wheel drive (HTRAC).
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Genesis G90 model years
Common Genesis G90 problems
The Genesis G90 is a luxury sedan that has been praised for its comfort, interior, and performance. However, there are some common problems that owners have reported with this vehicle.
One of the most significant issues reported by owners is engine problems with the 5.0-liter engine in the G90 Ultimate AWD model. One owner reported that their car had a myriad of problems, including noise and vibration issues, and eventually went into limp mode after hard acceleration. The dealership was unable to identify the problem for over two months, and it was eventually found that a rocker arm was never installed in the #1 cylinder valve train. This issue highlights serious concerns with Genesis' quality control processes, and the owner ultimately hired a lemon law lawyer to seek a remedy.
Another issue reported by owners is anxiety-prone driver safety features. The 2023 Genesis G90 has a number of safety features that are designed to assist drivers, but some owners have reported that these features can be overly sensitive and cause unnecessary anxiety. For example, the lane departure warning system can be overly aggressive, causing the car to suddenly jerk back into the lane.
The new V6 engines in the 2023 Genesis G90 also have poor fuel economy. Genesis has ditched the 5.0-liter V8 for a pair of twin-turbo V6 engines for this year. While these engines produce more horsepower, they also consume more fuel. This can be a significant drawback for owners who are looking for a luxury sedan that is both powerful and fuel-efficient.
Consumer Reports expects the 2024 G90 to have about average reliability when compared to other new cars. However, it is important to note that the G90 has had some reliability issues in the past. For example, the 2018 Genesis G90 had below-average reliability, with owners reporting problems with the car's engine, transmission, and electrical system.
In summary, while the Genesis G90 is a luxurious and capable sedan, it is not without its issues. Owners have reported problems with the engine, safety features, and fuel economy. It is important for potential buyers to do their research and consider these issues before making a purchase.
What is the problem with the Genesis G90?
Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis G90 vehicles. In the event of a crash, the front driver-side, passenger-side, and rear seat belt pretensioners may explode upon deployment.
Is the Genesis G90 a reliable car?
That's only somewhat true. According to consumerreports.com, the Genesis G90 has a reliability rating of about two out of five. That's not very good, even compared to other luxury sedans. But not every source is as negative.
How long will a Genesis G90 last?
The Genesis G90 can last for more than 40,000 miles and even up to 100,000 or more miles without many issues.
Do Genesis have engine problems?
Genesis is recalling 2019-2022 G70 sedans, 2018-2020 G80 sedans, and 2017-2022 G90 sedans equipped with 3.3-liter turbocharged V6 engines because an oil leak may develop and cause a fire. 28,349 vehicles are included in the vehicle. Earlier this month, Kia recalled some vehicles for the same issue with the same engine.
Percentage distribution of complaints by Genesis G90 years
We have researched Genesis problems and analysed all the complaints filed against Genesis G90 cars and compiled the top 5 most problematic Genesis G90 model years:
Below you can see the percentage distribution of known problems by Genesis G90 model years.
Distribution of the number of complaints by Genesis G90 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Genesis G90 car problems categorized by type of issue
After analysing all complaints related to Genesis G90 , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Engine problems
- Unknown or other problems
- Power train problems
- Engine and engine cooling problems
The graph below shows statistics for all Genesis G90 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by G90 model years
A total of 5 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by G90 model years
There were a total of 2 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 41 complaints about various vehicle components related to the Genesis G90 . Below are the 25 most recent complaints reported for Genesis G90 vehicles.
Latest 25 complaints
Genesis G90 2017
- Date Of Incident: 2024-08-08
- Date Complaint: 2024-09-10
- VIN: KMHG34JA3HU
- Components: STEERING
- Summary: Steering wheel sticks when making left or right turn. Have to manually return the steering wheel back to a straight/neutral position. Extremely dangerous! If you don’t manually align the steering wheel quickly you will lose control, go off road, or hit another vehicle on any turn. Issue is consistent and wide spread problem among their vehicles after further investigation into the brand.
Genesis G90 2017
- Date Of Incident: 2024-08-01
- Date Complaint: 2024-08-23
- Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
- Summary: See attached document for complaint.
Genesis G90 2018
- Date Of Incident: 2024-06-01
- Date Complaint: 2024-07-22
- VIN: KMHG54JH3JU
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: vehicle went dead. replaced the battery. Started after replacement but went dead a few days later. Towed to dublin CA genesis. Diagnosed as water corrosion to wiring harness. vehicle has less than 22000 miles, other than car washes and normal winter driving in CA. Genesis does have a recall for water intrusion NHTSA ID# 24v107000. I believe my issue is related to this recall but the dealership doesnt think so.
Genesis G90 2018
- Date Of Incident: 2024-04-11
- Date Complaint: 2024-07-02
- VIN: KMHG34JA6JU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2018 Genesis G90. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact attempted to make the manufacturer aware of the issue; however, was unable to reach a representative. The contact had not experienced a failure. VIN tool confirms parts not available.
Genesis G90 2019
- Date Of Incident: 2024-02-14
- Date Complaint: 2024-05-13
- VIN: KMTF34JA9KU
- Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
- Summary: The contact owns a 2019 Genesis G90. The contact stated while driving at various speeds, the contact became aware of an abnormal burning odor. Additionally, the contact stated while driving at various speeds, there was blue smoke coming from underneath the hood. There was no warning light illuminated. The contact stated that her fiancé test-drove the vehicle and noticed a significant amount of blue smoke coming from underneath the hood. The vehicle was towed to the dealer, where an unknown repair was performed, but the vehicle remained at the dealer. Additionally, the contact received notification of NHTSA Campaign Numbers: 24V107000 (Electrical System) and 24V191000 (Engine and Engine Cooling); which the contact related to the failure; however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000. VIN tool confirms parts not available.
Genesis G90 2018
- Date Of Incident: 2024-05-13
- Date Complaint: 2024-05-13
- VIN: KMHG34JA5JU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2018 Genesis G90. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Genesis G90 2019
- Date Of Incident: 2024-04-17
- Date Complaint: 2024-04-17
- VIN: KMTF34JA1KU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2019 Genesis G90. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Genesis G90 2017
- Date Of Incident: 2021-04-08
- Date Complaint: 2024-04-08
- VIN: KMHG34JA4HU
- Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
- Summary: The contact owns a 2017 Genesis G90. The contact stated that while the vehicle was parked and running, the vehicle was idling rough and shaking. The vehicle restarted; however, the shaking failure recurred. The vehicle was not repaired. The contact received notification of NHTSA Campaign Numbers: 24V107000 (Electrical System) and 24V191000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Genesis G90 2017
- Date Of Incident: 2024-02-12
- Date Complaint: 2024-03-11
- VIN: KMHG54JH9HU
- Components: UNKNOWN OR OTHER
- Summary: I have replaced my water pump and thermostat three times in my car in the last two years. I replaced the thermostat less thirty days ago and it still overheating. Southtowne Genesis Dealership in Newman, Georgia has been very rude and unprofessional to me. I need some help.
Genesis G90 2017
- Date Of Incident: 2023-11-20
- Date Complaint: 2023-12-12
- VIN: KMHG34JA3HU
- Components: ENGINE
- Summary: The contact owns a 2017 Genesis G90. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood. The oil warning light intermittently illuminated. The vehicle was taken to an independent mechanic, who determined that the engine was leaking oil and advised the contact to take the vehicle to the dealer. The vehicle was then taken to the dealer, where it was diagnosed that there was oil leaking from the turbo chargers and the engine block. The contact was not aware of what needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 82,000.
Genesis G90 2017
- Date Of Incident: 2023-10-09
- Date Complaint: 2023-10-09
- VIN: KMHG54JH9HU
- Components: ENGINE
- Summary: I have replaced my thermostat four times in the last 18 months and I had it towed to the dealership again this morning for the same overheating problems.
Genesis G90 2021
- Date Of Incident: 2023-08-18
- Date Complaint: 2023-10-06
- VIN: KMTF54PH3MU
- Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: The vehicle started smoking and stalled out Aug 18,2023. The vehicle starting shaking then I parked it for about two (2) hours. When I tried to crank vehicle again it wouldn’t crank. I attempted to complete diagnostic test but the vehicle wouldn’t remain on. I contacted dealership I purchased it from. They order a tow to be brought in. The dealership repair shop for about 3 weeks didn’t know what happened. The change filters and oil change but it still was stalling.
Genesis G90 2021
- Date Of Incident: 2023-09-08
- Date Complaint: 2023-09-13
- VIN: KMTF34PA9MU
- Components: TIRES
- Summary: This is not about a tire failure but rather dangerous mis sizing of tires from factory.I bought the car new. It was never in an accident or had a flat tire and did not have service call until this week at 13000 or so miles.the service included tire rotation and balance, but the service man called and said he wasn’t going to do it because the driver rear tire was the wrong size!!!! It was supposed to be 275/40 R19 101W but was 245/45R19 98W. The two front tires are 245’s as they should be but BOTH rears are supposed to be the 275’s! Clearly this affects handling, wear, stability etc. I’m a very careful driver but someone less careful could roll over on a fast corner turn! How many more Hyundai/ Genesis tires are mis sized? No one checks that when you buy a car!
Genesis G90 2018
- Date Of Incident: 2023-01-02
- Date Complaint: 2023-01-04
- VIN: KMHG54JH6JU
- Components: LATCHES/LOCKS/LINKAGES
- Summary: The internal trunk release latch will not open the trunk. A person inside the trunk compartment may become trapped, increasing their risk of injury. - The trunk latch failed. It is available for inspection, upon request. - A person inside the trunk compartment may become trapped, increasing their risk of injury. - The problem has been confirmed by the dealer (Courtesy Hyundai in Tampa, FL) - The component has not been inspected by police, manufacturer, or others. - There are no warning lamps or messages prior to the problem occuring.
Genesis G90 2022
- Date Of Incident: 2022-04-06
- Date Complaint: 2022-11-16
- VIN: KMTF34PA5NU
- Components: SEATS
- Summary: Seat memory #1 was working when I purchased the vehicle on 9/30/2021. Meaning as I got into and started the vehicle the seat automatically went into the correct driver's position to safely drive the vehicle. It was later learned that one of the options on the vehicle was an easy out feature. Meaning the seat would move back all the way so the driver could easily exit the vehicle. The seat at this time did not go back all the way. So, the dealership installed the new part on April 6, 2022, to correct the easy out feature. After the new part was installed the seat memory for #1 would not work at all as before. Meaning the seat would not go into the number #1 position to drive the vehicle safely. Also, the new part after the installation did not correct the easy out situation either meaning the seat will not move all the way back at all for an easy out. Now when I get out of the vehicle, I have to manually repeat manually move the seat all the way back and down to force myself repeat force myself to hit the number #1 seat position when I get back into the vehicle to reset the seat in order to safety drive the vehicle. The dealership has said per Genesis the seat is operating as designed. I was not informed of this design flaw when I purchased the vehicle and if I was, I never would have purchased the vehicle.
Latest 5 recalls Genesis G90
The National Highway Traffic Safety Administration (NHTSA) has issued 13 recalls for different components of the Genesis G90.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Genesis G90 2022
- Report Received Date: 2024-04-19
- Manufacturer: Hyundai Motor America
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2022-2023 Genesis GV70, GV80, G80, and G90 vehicles. The fuel pump may fail, which can result in a loss of drive power.
- Consequence: A loss of drive power can increase the risk of a crash.
- Remedy: Dealers will inspect and replace the fuel pump assembly, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 022G. This recall is an expansion of recall number 23V-630.
- Model: Genesis G90 2020
- Report Received Date: 2024-03-08
- Manufacturer: Hyundai Motor America
- Components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2018-2020 Genesis G80, 2017-2022 G90, and 2019-2022 G70 vehicles equipped with a 3.3-liter V6 turbocharged engine. The left turbocharger oil feed pipe may deteriorate and leak oil.
- Consequence: An oil leak in the presence of hot engine components can increase the risk of an engine compartment fire.
- Remedy: Dealers will replace the left turbocharger oil feed pipe, free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 019G. This recall expands and replaces recall number 19V-538. Vehicles previously repaired under 19V-538 will need to have the new remedy completed.
- Model: Genesis G90 2017
- Report Received Date: 2024-03-08
- Manufacturer: Hyundai Motor America
- Components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2018-2020 Genesis G80, 2017-2022 G90, and 2019-2022 G70 vehicles equipped with a 3.3-liter V6 turbocharged engine. The left turbocharger oil feed pipe may deteriorate and leak oil.
- Consequence: An oil leak in the presence of hot engine components can increase the risk of an engine compartment fire.
- Remedy: Dealers will replace the left turbocharger oil feed pipe, free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 019G. This recall expands and replaces recall number 19V-538. Vehicles previously repaired under 19V-538 will need to have the new remedy completed.
- Model: Genesis G90 2021
- Report Received Date: 2024-03-08
- Manufacturer: Hyundai Motor America
- Components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2018-2020 Genesis G80, 2017-2022 G90, and 2019-2022 G70 vehicles equipped with a 3.3-liter V6 turbocharged engine. The left turbocharger oil feed pipe may deteriorate and leak oil.
- Consequence: An oil leak in the presence of hot engine components can increase the risk of an engine compartment fire.
- Remedy: Dealers will replace the left turbocharger oil feed pipe, free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 019G. This recall expands and replaces recall number 19V-538. Vehicles previously repaired under 19V-538 will need to have the new remedy completed.
- Model: Genesis G90 2019
- Report Received Date: 2024-03-08
- Manufacturer: Hyundai Motor America
- Components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2018-2020 Genesis G80, 2017-2022 G90, and 2019-2022 G70 vehicles equipped with a 3.3-liter V6 turbocharged engine. The left turbocharger oil feed pipe may deteriorate and leak oil.
- Consequence: An oil leak in the presence of hot engine components can increase the risk of an engine compartment fire.
- Remedy: Dealers will replace the left turbocharger oil feed pipe, free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 019G. This recall expands and replaces recall number 19V-538. Vehicles previously repaired under 19V-538 will need to have the new remedy completed.
Latest negative Genesis G90 car reviews
Latest positive Genesis G90 car reviews
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Vehicle year: 2017
When Covid first hit, I found myself sequestered inside like many others. However, I decided to make the most of my time by researching luxury cars. I visited dealerships and test drove various models, including those from MB S class, BMW, Audi, Porsche, Lexus, Infinity, Cadillac, and Tesla. After months of searching, I narrowed down my choices based on three key factors. Firstly, I wanted a driver's seat that would keep me comfortable even after an all-day drive. Secondly, I wanted a car that would make me smile every time I looked at it and drove it. And finally, I didn't want to spend a fortune on scheduled maintenance. After careful consideration, I focused on the Lexus LS, the Lincoln Continental, and the Genesis G90. I researched customer reliability and cost of ownership, and ultimately chose the Lexus LS for its reliability and comfortable seats. I hope this information helps you in your own car search!With many of the cars, my top two choices were fulfilled. However, in the end, the Lincoln with its pilot engineering, 30 adjustable seats, and massage feature that takes only 20 minutes to dial in to your exact body type, and the Genesis, which offers everything you need in one package, including Apple Car Play, won me over. No more trim levels or hidden costs! This is why I decided to drop the Lexus. Although Lexus has proven to be dependable over the decades, I couldn't justify spending 100 grand after tax on a car that doesn't even come with a decent stereo system. The Genesis G90, on the other hand, exceeded my expectations. All I had to do was link my Apple phone through Bluetooth and I could listen to any music I wanted, from Rachmaninoff to the Carpenters, Billie Eilish to the Beatles. The G90 also has great looks, although it may seem like a mishmash of other luxury top lines, it has the best features and its cabin is quieter than any other car I've driven. Although the seat is not as good as the Lincoln's, the G90 has more power, a smoother transmission, and it gave me that extra smile factor. I love all the little things that come with these cars, but the G90 offers the best value for money, reliability, and all the wonderful little things that others charge much more for. During the pandemic, I almost gave up on my car shopping adventure due to low income, but then I received a call from a dealer I had contacted four months earlier, informing me that they had a black G90 with only 15k miles. I negotiated for a couple of hours that night and bought it the next morning. I've had it for a little over two years now and I absolutely love it!I love driving my Genesis! It's always waiting for me with its ears (side mirrors) perked up and ready to go. Even at night, it shines the Genesis logo (which kind of looks like the Batman symbol) on the ground beneath my feet. And when I turn it off after listening to my favorite artists, it sings a chime that makes me smile. Driving is such a big part of life, so why not make it fun and enjoyable? Plus, I got mine for a great price of $31,500, which is less than a new Prius. With gas prices so high, it's a great investment that will pay off in the long run. I understand that some people have had issues with their local Genesis dealer, but I've had a great experience so far. It's been a couple of years now, and my G90 still puts a smile on my face every time I get in it!
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Vehicle year: 2022
I love just getting into the car, never mind driving it. It's luxury at a great price. Even though it's 3 years old, people still say what a great looking car it is, and my response is always 'wait until you drive it' - it's even better!
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Vehicle year: 2021
I've only had it for a week, but I absolutely love the ride and the abundance of luxury it offers! Everyone at work has been complimenting it, which is great. Learning the many features wasn't too hard either. As for reliability, I can't confidently speak on that just yet.
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Vehicle year: 2019
I recently test drove the G90 Ultimate AWD and was thoroughly impressed. Having previously driven the Equus, I noticed a significant improvement in refinement, particularly in the comfortable seats and updated electronics. The drive itself was superior to any other car I have experienced. At such a great price point, I cannot recommend the Genesis G90 enough. If you are in the market for a luxury large sedan, I highly suggest taking the G90 for a test drive. You will be pleasantly surprised!
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Vehicle year: 2021
Congratulations on your new Porto Red 2020 G90 V8! It's great to hear that you've had positive experiences with previous models, and that the G90 has exceeded your expectations with its distinctive visual personality. It's clear that this is a powerful, good handling, world class luxury car that offers excellent value for money. Thank you for sharing your thoughts and congratulations to Genesis on their excellent work!
Are you having problems with your Genesis G90?
David Bradtke 2025-06-06
Vehicle year: 2019
This car is undeniably a remarkable vehicle and an absolute joy to drive. Despite the unfortunate discontinuation of the Genesis brand by the dealership I purchased from in Jan 2020, I remain confident in the car's exceptional quality. While the Valet service was a significant selling point for me, I understand that it is provided by the dealership and is limited to a radius of about 50 miles from the dealership. Although I was disappointed to learn this, I remain satisfied with my purchase and the luxury experience it provides. My confidence in the Genesis brand remains unwavering, and I look forward to continuing to enjoy my exceptional vehicle.
Blair Dietrich 2025-05-06
Vehicle year: 2019
Hello, I am sorry to hear about the issues you are experiencing with your 2018 G90. It must be frustrating to deal with this problem, especially when it comes to safety. Have you tried reaching out to Genesis Customer Care again to see if there are any updates on the issue? I hope you are able to find a resolution soon. Best of luck!
Morris Cartwright 2025-04-23
Vehicle year: 2022
This car is undeniably a remarkable vehicle and an absolute joy to drive. Despite the unfortunate discontinuation of the Genesis brand by the dealership I purchased from in Jan 2020, I remain confident in the car's exceptional quality. While the Valet service was a significant selling point for me, I understand that it is provided by the dealership and is limited to a radius of about 50 miles from the dealership. Although I was disappointed to learn this, I remain satisfied with my purchase and the luxury experience it provides. My confidence in the Genesis brand remains unwavering, and I look forward to continuing to enjoy my exceptional vehicle.
Friedrich Kutch 2025-03-29
Vehicle year: 2020
This car is undeniably a remarkable vehicle and an absolute joy to drive. Despite the unfortunate discontinuation of the Genesis brand by the dealership I purchased from in Jan 2020, I remain confident in the car's exceptional quality. While the Valet service was a significant selling point for me, I understand that it is provided by the dealership and is limited to a radius of about 50 miles from the dealership. Although I was disappointed to learn this, I remain satisfied with my purchase and the luxury experience it provides. My confidence in the Genesis brand remains unwavering, and I look forward to continuing to enjoy my exceptional vehicle.
Dameon Considine 2025-01-01
Vehicle year: 2020
Hi there! I recently purchased a brand new G90 at full MSRP from Genesis, who stated that they would provide required vehicle maintenance for 3 years and a loaner car. Unfortunately, I have discovered that loaners are not actually provided, and I have been struggling to get routine service and a serious warranty issue handled since June 16, 2020. Despite my efforts, the car was not picked up for service today, August 2, 2021, and I was informed that no loaner would be provided. Can you please help me resolve this issue? Thank you!