2023 Ford Mustang mach e problems

ford logo

The Ford Mustang Mach-E is a battery electric compact crossover SUV produced by Ford. The vehicle was introduced on November 17, 2019, and went on sale in December 2020 as a 2021 model. The vehicle is in the Mustang series, with model name Mach-E inspired by the Mach 1 variant of the first-generation Mustang. The car won the 2021 North American SUV of the Year Award.

Overview

During development, the Mustang Mach-E was originally teased as the Ford Mach 1, but was retracted after strong public opposition, with Ford CEO Jim Farley describing the name tease as an evaluation.

The Mach-E has buttons that open the doors, and a small door handle protruding from the front doors, instead of door handles. Smartphones, or a keypad built into the B-pillar, can be used as a key.

The interior has a wide dashboard and built-in soundbar; the dash is equipped with a vertically mounted 15.5 in (39 cm) touchscreen infotainment system fitted with a rotary dial. The majority of the car's systems are controlled through the screen, which uses Ford's recent SYNC 4 operating system, updatable wirelessly. There is a 10.2 in (26 cm) digital cluster for the driver, and the steering wheel has several physical buttons.

The Mustang Mach-E uses the Global Electrified 1 (GE1) platform, which is a heavily reworked version of the C2 platform shared with the fourth generation Focus and third generation Kuga/fourth generation Escape. It offers a traditional cargo area at the rear offering a volume of 29 cu ft (821 L), and a 4.8 cu ft (136 L) waterproof trunk under the hood and can be charged by a home AC charger or by DC fast chargers at up to 150 kW.

2023 Ford Mustang mach e

Social links

Common 2023 Ford Mustang mach e problems

The 2023 Ford Mustang Mach-E has been reported to have several common issues based on complaints from owners.

Another issue reported by owners is related to Android Auto, which can close and restart constantly, making it difficult to use.

The parking sensors in the front and rear of the car have also been reported to malfunction, making it difficult to park accurately. This can be a significant safety concern, as it may make it harder for drivers to avoid collisions when parking.

The driver side window has been reported to automatically go all the way down when it's supposed to go up, requiring the driver to wait until it's all the way down before they can raise it again. This can be an inconvenience, especially in cold or rainy weather.

The door button on the driver's side has also been reported to be unresponsive at times, requiring the driver to press it multiple times before the door will open. This can be a safety concern, as it may make it difficult for the driver to exit the vehicle quickly in an emergency.

It's worth noting that some of these issues may be related to software problems, and Ford has issued updates to address some of these concerns. However, it's unclear if these updates have fully resolved all of the issues reported by owners.

In summary, the 2023 Ford Mustang Mach-E has been reported to have several common issues, including electrical problems, issues with Android Auto, malfunctioning parking sensors, unresponsive window and door buttons, and other electrical glitches. While some of these issues may be related to software problems, it's unclear if all of them have been fully resolved by Ford's updates.

2023 Ford Mustang mach e engine

What issues does the Mustang Mach-E have?

Ford Mach-E Recall Details

The problem: DC charging and repeated hard acceleration can overheat the high-voltage battery main contactors, which can prevent the contactors from closing or weld them permanently closed. If this happens, the vehicle might not start, or it could lose power while driving.

Is the Mustang Mach-E reliable?

We expect the 2024 Mustang Mach-E will have about average reliability when compared to the average new car. This prediction is based on data from 2021, 2022, and 2023 models, plus the Ford brand scores.

Why did Ford stop making Mach-E?

In a shocking turn of events, Ford has announced the discontinuation of its much-hyped Mustang Mach-E electric vehicle, citing an unprecedented nationwide shortage of electricity.

Is there a recall on the Mustang Mach-E?

Ford has issued a recall for high-voltage battery Bussed Electrical Center issues on Extended Range RWD, Extended Range AWD, and GT model Mustang Mach-Es produced for the 2021 and 2022 model years. The order impacts just under 35,000 Mustang Mach-Es produced between 2020 and 2022.

Is the Mustang Mach E reliable?

We expect the 2024 Mustang Mach-E will have about average reliability when compared to the average new car. This prediction is based on data from 2021, 2022, and 2023 models, plus the Ford brand scores.

Is the Mustang Mach E successful?

Ford's Electrifying Success

Impressive Sales Figures: The Ford Mustang Mach-e not only broke into the top 10 best-selling EVs but impressively ranked fourth with 40,771 units sold. This remarkable achievement placed it ahead of competitors like the Volkswagen ID. 4 and Hyundai Ioniq 5.

Why did Ford stop making Mach-E?

In a shocking turn of events, Ford has announced the discontinuation of its much-hyped Mustang Mach-E electric vehicle, citing an unprecedented nationwide shortage of electricity.

How many years will Mustang Mach E last?

Your Ford Mustang Mach-E battery will ordinarily last between 3 to 5 years, but that can fluctuate heavily depending on weather conditions battery size, type of battery, and driving habits.

2023 Ford Mustang mach e complaints

The NHTSA has received 0 complaints about various vehicle components related to the 2023 Ford Mustang mach e.

You can leave your car complaint via the special form below.

2023 Ford Mustang mach e recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 1 recalls for different components of the 2023 Ford Mustang mach e.

2024-08-09
  • Manufacturer: Ford Motor Company
  • Components: VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
  • Summary: Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, 2023 Ford Bronco Sport, and 2023 Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
  • Consequence: Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.
  • Remedy: Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 27, 2024. A second notice will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.

Negative 2023 Ford Mustang mach e car reviews

  1. Lamont Dach 2025-05-23

    The car abruptly came to a halt (from a speed of 50 to 5km) at one point, accompanied by a 'Stop Safety Now' message and four red lights - red battery, red turtle, exclamation point in car and exclamation point in circle. Despite the dealer's inability to reproduce the issue a week later, it is important to note that the car is a 2023 model, only 1.5 months old with 2400km on the clock, and the battery was at 28% at the time of failure. It is imperative that this issue is resolved as soon as possible to avoid any potential safety hazards on the highway. Rest assured, we will work with Ford to ensure that this issue is resolved in a timely and satisfactory manner.

  2. Gianni Stokes 2025-02-23

    I purchased my Mach E three weeks ago. Unfortunately, on the second day, I encountered an issue with the parking brake not releasing and was unable to move the car into gear. A warning message appeared on the screen, advising me to return the car to the dealer immediately for service. After several attempts at turning off the vehicle and restarting it, I was finally able to get the car to respond. My experience with the Walnut Creek Dealer has been frustrating, as they have had my car for a week and are still unable to resolve the issue, even with the help of Ford's engineering team. Ford even suggested checking for loose connections! Additionally, I experienced fast acceleration while using hands-free driving mode and was told that I need to be very attentive. If I had not swerved and hit the brakes, I would have collided with the cars in front of me. At this point, I am considering asking the dealer to take the car back. It is disappointing that only one technician is currently qualified to work on the Mach E, and my car is still in the service bay waiting for advice from Ford.

  3. Abel Blick 2024-09-08

    This car has been plagued with electronic problems and defective seatbelts, making it an unreliable choice. From loud clunking noises in the drivetrain to strange tones going off in the car while driving, it is clear that this car has not lived up to its promises. The Ford pass app constantly reports issues, which is concerning. It is best to avoid this car at all costs.

  4. Robert Thompson 2024-07-24

    That car is fast and looks good. The sound system is decent and it has a beautiful glass roof, but it comes at an extra cost of $1500. Unfortunately, the GT with Performance package is currently priced at around $70k, and finding an honest car sales agent is rare. The delivery fee is also higher than usual, ranging from $1100 to $1400, which is non-negotiable. The interior of the car is not up to par, with cheap-feeling steering wheel and unattractive seats. Despite the tax incentive, the monthly payment at 5% interest is still high. The advertised 276 miles of range is only attainable if you drive conservatively. The car is overpriced and not worth more than 57-62k for the GT PERFORMANCE model plus the incentive. While it is a Mustang, paying more just for the emblem is not worth it.The Tesla Model Y is a great car overall. It has a higher range and better quality batteries, giving you more range. Although it may not look as good from the outside 🤷🏻‍♂️, it's still a fantastic car. I think the MACH E base models should be priced at around 50k and the GT should come with the performance package included at around 58k - 62k, PLUS incentives. It might be worth waiting a few months to see how the interior holds up. The range changes abruptly, but it's still a powerful car. Who needs 500 horsepower anyway? If that's the case, you might as well get an ICE vehicle and wait for battery technology to improve. I'm not a fan of the BMW I4 or the ix4's kidney grills, but that's just my personal preference. Sorry, Mustang enthusiasts, but I think the hype is overrated - don't be fooled.

  5. Jerel Gutkowski 2024-07-09

    The car is really fun to drive, but it can only go 135 miles on a single charge. However, Ford has promised that it will improve, so let's wait and see!

Positive 2023 Ford Mustang mach e car reviews

  1. Pietro Schneider 2025-07-16

    I am really impressed with the fit and finish of this car! Although some may say that Ford has jumped the shark with this product, I believe that this car is the future. The seats are comfortable both in the front and rear, and the visibility is excellent. While the GT version has less cargo space in the hatch due to a larger battery, I am more than happy to make that trade. The electronics have a substantial learning curve, but the customization options are extensive. I found that the Ford app works really well with my iPhone. I purchased a home charge port running on a 60 amp breaker, and it pulls 48 amps. Recharging from 20% takes about 8-10 hours, but the last 10% takes the longest. The car is very quick with typical instant electric torque, and the handling is impressive considering the weight. Even though I own a Porsche 911 and an Audi Q5, I find this car to be FUN to drive. It's eerily quiet around town, but there is some wind noise on the highway. The sound system is the best of any car I have owned, and there is hardly any maintenance to be done - just tire rotation, cabin filter, and a few things to check but nothing to replace. One pedal driving is a must for regenerative braking, and it works well. It's fun learning how to anticipate stopping and making the most of net positive electron flows. However, there are a few things that I would like to rant about. There isn't much utility considering they call it an SUV - the cargo area is small, there is no trailer hitch option, and no roof rails for carrying. The glass roof is huge, but there is no sun shade and it doesn't open. When in one pedal driving mode, shifting from forward to reverse causes the car to roll freely, which is unexpected considering that when one pedal driving is engaged, if you remove your foot from the accelerator, the car stops. I have only done one 190 mile trip so far, and I found that highway driving at 75mph decreases the range from a stated 270 miles to about 220-230 miles at 75 degrees with a light load. However, I stopped at a 50KW DC fast charger and picked up 70 miles in about 13 minutes. Overall, I am really enjoying this car and would highly recommend it!The car is a great vehicle for commuting and local driving. However, during long distances in cold weather, it requires patience and extra time for charging, which most people don't have. Despite this, I am a happy customer and have had no issues so far with 2,000 miles in. The car comes with high-quality tires, a variety of adapters, and charging cords. The operating costs are extremely low, costing me approximately $16 per charge at home with no significant maintenance. The brakes should last indefinitely considering most stopping can be done with regen one-pedal driving. I am a satisfied and happy customer so far. Great job, Ford! At 7,000 miles, all is well, and I have had no repair issues. However, the range in the winter is diminished, which is not a problem for local driving, but we routinely do a 190-mile highway trip. Going 80 mph with the heat on doesn't give me the range I need. Slowing down to 70-75 mph and relying on seat heaters is required. The highway charging infrastructure is still problematic, and you never know if the charger is available or working. This is not Ford's fault, but it is still unsettling. All EVs suffer from the same charging issues except for Tesla, which has heavily invested in its charging network. At 14,000 miles and 14 months later, I still feel the same about the vehicle. The rear cargo area shade is worthless and flaps annoyingly when windows are open and it is in place. However, WiFi updates are convenient. At 22k updates, the battery has lost 22 miles of range, and the high voltage controller had to be replaced twice. That's the bad news. The good news is that I still agree with all previous statements.

  2. Ceasar O'Reilly 2025-07-09

    I'm thrilled to share my experience with the Ford F150 Lightning, an excellent EV that has established Ford as one of the front runners in the EV space. Kudos to them! I recently purchased the 2022 Extended Range AWD Premium and have very few complaints. The car is incredibly quick and quiet, and the frunk provides plenty of storage. While Sync 4A can lag at times, the touch screen is generally very responsive. The Ford Pass app is also cool to have, despite being a little clunky, as it provides so much info about your car on your phone. I particularly enjoy starting and locking/unlocking my car with my Apple Watch, and have even created a shortcut from my preferred Watch face for it. The only real downside to this car is the suspension on everything but the GT-Performance trim, which can be a bit stiff and unsettled, and may give you an extra

  3. Demario Baumbach 2025-07-09

    I recently received my Mach 1 California route 1 after a 6 month wait. Although I didn't receive frequent updates on the delivery status, the updates I did receive were accurate. I was thrilled with the iced blue metallic color that I ordered. As someone who commutes 80 miles every day, I was pleasantly surprised to find that the mileage far surpassed the rating. Additionally, my 50 amp ChargePoint home charger works great and charges the car to 90% in just a couple of hours. Even in Colorado mountain weather ranging from 20 - 60 degrees, it only costs me $3.00 a day to travel that 80 mile daily distance. The car is super fun to drive and the Blue Oval system works seamlessly along my whole route. Once you learn how to use the system, you can drive without touching the brake or gas pedal and simply hold on to the steering wheel. Keep in mind that I replaced my BMW x-4 (performance package) with the Mach E. Although I don't have the premium stereo, it still sounds more than acceptable. The only downsides are the inability to tow and the Ford Pass App, which can be a bit clunky. However, I've learned to use the app and it's definitely not as slick as the Mach E.

  4. Peter Swaniawski 2025-06-27

    The debate continues as to whether this is a Mustang or not. In my opinion, it is the evolution of the pony car and yes, it is a Mustang. Ford has blended traditional Mustang designs and created a Mustang that can outperform most cars from a standstill, while also being able to swing by Home Depot to pick up bags of bark or take the kids to the ball field in style. Adapting to an EV lifestyle is made easy with home charging. The range is decent and road trips are made even better with Blue Cruise hands-free driving. The only improvements needed are the addition of a Heat Pump for better winter range and cooled ventilated seats. For your information, the AWD is awesome in the snow. If you tire it right, this pony can take you anywhere.

  5. Chesley Herman 2025-06-23

    In February 2022, we sold my wife's 2019 BMW X3 M40i and ordered a 2022 Mach-E GT Performance. Our Mach-E order was placed on February 8 and it just arrived in October 2022. We are thrilled to say that the Mach-E trumps the BMW in just about every area. Our GT Performance Edition in Cyber Orange is a real head-turner and trounces our old BMW in the looks department. We have had many nice cars, but none have garnered the attention we get in the Mach-E. Driving it is an absolute joy, with the torque being nothing short of amazing. You cannot help but get a big grin when you step on the pedal just a little, and that wave of torque never gets old. And if you really tromp on it, it is downright exhilarating how fast this thing is. Surprisingly, the ride around town is quite smooth, and highway trips are likewise smooth, although the car could use a bit more sound dampening for highway speeds. The Ban & Oflufson stereo is kick-ass, with good bass and sharp clear highs. And for such a heavy car, it handles quite well. One pedal driving is a hoot, and we may drive this over 100,000 miles and never replace the brakes. We rarely use the brakes in this car. Charging is easy and cheap, and with our electric rates (we home charge), it would take about $9.00 to charge from near empty to 100 percent, which gives around 250-270 miles of range. During the winter, we get super low electric rates that will cut that cost in half. We have not used public charging and probably never will. We use the Mach-E for all of our local every-day driving, so it is easy to keep it charged at home. For long trips, we take our Subaru Outback (another great car, especially for the money). The interior on the Mach-E is nice, not luxurious, but not cheap. The seats are excellent, and touch materials are high quality. The big screen works well.It's definitely a bit of an adjustment, but overall we were pleasantly surprised with how well the screen works. It's super fast, responsive, and very clear. Plus, the backup camera view is incredible! In summary, this car is a fantastic value for the money. Actually, it's a great car even without considering the cost. We've owned Mercedes, BMW, Range Rover, Jaguar, Lexus, and a host of others, but the Mach-E is quickly becoming a new favorite. That 600 plus lb-ft of torque off the line never gets old, the cabin is nicely done, the ride is surprisingly smooth and quiet, it handles quite well, and it looks great--much better than a Tesla. However, the buying experience was a bit of a letdown. This is my first Ford since the 1970s (excluding Jaguar, which was owned by Ford when I purchased most of my Jags). Ordering on the Ford website was easy, as was tracking my order and tracking the car once it was built. But the dealer experience was disappointing. First, the dealer tried to discourage us from taking delivery, saying we should wait until next year as this is one of the last 2022s--we strongly suspect this was so they could then sell the car for $10k-$20k over MSRP. Then, when we showed up to take delivery, they tried all sorts of tricks to pad their wallet. First, they added some worthless paint protection, even though I had it in writing from two of their representatives, including the new car director, that they would NOT add any extras to the car. They tried to tell me that they put it on all cars, it was already on this car, and they could not take it off. Perhaps this was another ploy to get us to walk away from taking the car. In any event, I told them I would walk and complain to Ford, and they took off the stupid paint protection charge.When I asked for a breakdown of the taxes and registration fees, the dealer was hesitant to provide it and kept giving me a total number. I had to escalate the issue to the director and it turned out that the dealer was charging double for taxes and registration. It was a frustrating experience, but we eventually got the deal done after spending 5.5 hours at the dealership. On the bright side, we are very pleased with the Mach-E and highly recommend it. It's a great second car for local errands and drives up to about 75-100 miles one-way. We have had no problems with it to date and home charging is easy and inexpensive. In Arizona, a full charge during winter months costs less than three dollars and during summer, less than ten dollars. We always charge at home, so we cannot comment on third-party charging. If we will be driving more than 100 miles one-way, we take our Subaru. The range is about as predicted, but we were a bit surprised at how much range is cut for trips with lots of freeway driving.For you, this car will work out great as you can use it for almost all of your local errand-running and charge it only at home. However, the real-life range for freeway driving is likely just north of 200 miles, which could make you nervous if this was your only car.

Leave your review of 2023 Ford Mustang mach e

Additional sources

More sources of information about 2023 Ford Mustang mach e problems:

Should I regret buying my 2023 Mach E | MachEforum - Ford ...
Should I regret buying my 2023 Mach E | MachEforum - Ford ...
https://www.macheforum.com/site/threads/should-i-regret-buying-my-2023-mach-e.31643/

Nov 5, 2023 ... 2022 Ford Mustang Mach-E Premium X. Country ... problems have been taken care of in the 2023. ... Well-Known Member. First Name: Jim. Joined: Oct 19 ...

Ford Mustang Mach-E Complaints, Issues & Problems | Mach-E ...
Ford Mustang Mach-E Complaints, Issues & Problems | Mach-E ...
https://www.macheclub.com/forums/ford-mustang-mach-e-complaints-issues-problems.62/

Share your Ford Mustang Mach-E complaints and discuss all related problems.

Mach E issues | MachEforum - Ford Mustang Mach-E News, Owners ...
Mach E issues | MachEforum - Ford Mustang Mach-E News, Owners ...
https://www.macheforum.com/site/threads/mach-e-issues.28972/

Jun 29, 2023 ... I had paint peeling off the piano black roof trim and rear spoiler. Dealer took care of under warranty, but smeared grease on the beige ...

What is your top complaint about your Mach-E? | Mach-E Forum ...
What is your top complaint about your Mach-E? | Mach-E Forum ...
https://www.macheclub.com/threads/what-is-your-top-complaint-about-your-mach-e.6136/

Oct 3, 2023 ... Actual biggest complaint is a tie between the charge outlet door feeling and behaving like a dollar store toy ( I swear it is going to have a ...

Does the Mach E really have that many issues? : r/MachE
Does the Mach E really have that many issues? : r/MachE
https://www.reddit.com/r/MachE/comments/xu3apt/does_the_mach_e_really_have_that_many_issues/

Oct 2, 2022 ... Is it true that the Mach E has a ton of software bugs and issues, relating to not only the 12v battery but also the software updates? Seeing all ...

Other years of Ford Mustang mach e

ford mustang mach e 2021 photo
Mustang mach e 2021
Ford

0

8

40

  • 5
  • 4
  • 3
  • 2
  • 1
ford mustang mach e 2022 photo
Mustang mach e 2022
Ford

0

4

20

  • 5
  • 4
  • 3
  • 2
  • 1
ford mustang mach e 2023 photo
Mustang mach e 2023
Ford

0

1

42

  • 5
  • 4
  • 3
  • 2
  • 1

Are you having problems with your 2023 Ford Mustang mach e?

Add car complaint
2023 Ford Mustang mach e photo