Ford Mustang mach e problems
The Ford Mustang Mach-E is a battery electric compact crossover SUV produced by Ford. The vehicle was introduced on November 17, 2019, and went on sale in December 2020 as a 2021 model. The vehicle is in the Mustang series, with model name Mach-E inspired by the Mach 1 variant of the first-generation Mustang. The car won the 2021 North American SUV of the Year Award.
Overview
During development, the Mustang Mach-E was originally teased as the Ford Mach 1, but was retracted after strong public opposition, with Ford CEO Jim Farley describing the name tease as an evaluation.
The Mach-E has buttons that open the doors, and a small door handle protruding from the front doors, instead of door handles. Smartphones, or a keypad built into the B-pillar, can be used as a key.
The interior has a wide dashboard and built-in soundbar; the dash is equipped with a vertically mounted 15.5 in (39 cm) touchscreen infotainment system fitted with a rotary dial. The majority of the car's systems are controlled through the screen, which uses Ford's recent SYNC 4 operating system, updatable wirelessly. There is a 10.2 in (26 cm) digital cluster for the driver, and the steering wheel has several physical buttons.
The Mustang Mach-E uses the Global Electrified 1 (GE1) platform, which is a heavily reworked version of the C2 platform shared with the fourth generation Focus and third generation Kuga/fourth generation Escape. It offers a traditional cargo area at the rear offering a volume of 29 cu ft (821 L), and a 4.8 cu ft (136 L) waterproof trunk under the hood and can be charged by a home AC charger or by DC fast chargers at up to 150 kW.
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Ford Mustang mach e model years
Common Ford Mustang mach e problems
The Ford Mustang Mach-E, being a relatively new model, has faced some common problems and recalls that potential buyers should be aware of.
- Battery problems: The Mach-E has been investigated over repeat battery problems, with 12 owners reporting new battery failure issues even after the recall had been carried out.
- Wind noise and water leaks: The Mach-E has had issues with wind noise and water leaks around the panoramic glass roof. If the roof glass loosens, there is a risk that the glass could become detached from the vehicle. Ford recommends getting your dealer to add additional urethane adhesive between the vehicle body and roof glass to address this issue.
- Front windscreen adhesion: Another recall involves the front windscreen not being stuck to the body properly. Removing and re-installing the windscreen with the correct adhesion will solve this issue.
- eCall system location information: The Mach-E's eCall system has been known to send incorrect location information. A simple software update rectifies this issue.
- Charge outlet door: Some Mach-E owners have expressed dissatisfaction with the charge outlet door, which they feel behaves like a dollar store toy and could potentially fail.
- Power seat bottom tilt adjustment: Some owners have wished for tilt adjustment on the power seat bottom, as the lack of it can cause discomfort for those with long legs and little rear padding.
- Head-up display: While the Mach-E is a high-tech car, some owners have expressed disappointment that a head-up display is not at least an option.
- Doors: Some Mach-E owners, particularly those who are lifelong Mustang enthusiasts, have expressed a preference for a two-door model or a convertible instead of the four-door model, which they feel is too much like a family sedan.
In summary, while the Ford Mustang Mach-E is a groundbreaking electric vehicle, potential buyers should be aware of these common problems and recalls to make an informed decision.
Does the Mach-E have a lot of problems?
Ford Mach-E Recall Details
The problem: DC charging and repeated hard acceleration can overheat the high-voltage battery main contactors, which can prevent the contactors from closing or weld them permanently closed. If this happens, the vehicle might not start, or it could lose power while driving.
Is the Mustang Mach-E reliable?
We expect the 2024 Mustang Mach-E will have about average reliability when compared to the average new car. This prediction is based on data from 2021, 2022, and 2023 models, plus the Ford brand scores.
How many years will a Mach-E last for?
Ford Mustang Mach-E batteries usually last between 3-5 years, but this is variable depending on weather conditions, the type of battery, driving habits, and more.
What is the battery problem with the Mach-E?
The recall covers 2021. And 2022 model year Mach e Vehicles fortunately. No accidents or injuries have been reported relating to this problem.
Latest 5 recalls Ford Mustang mach e
The National Highway Traffic Safety Administration (NHTSA) has issued 13 recalls for different components of the Ford Mustang mach e.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Ford Mustang mach e 2021
- Report Received Date: 2024-10-18
- Manufacturer: Ford Motor Company
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
- Consequence: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
- Remedy: Dealers will update the ABS calibration, free of charge. Owner notification letters are expected to be mailed November 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S65.
- Model: Ford Mustang mach e 2023
- Report Received Date: 2024-08-09
- Manufacturer: Ford Motor Company
- Components: VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
- Summary: Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, 2023 Ford Bronco Sport, and 2023 Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
- Consequence: Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.
- Remedy: Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 27, 2024. A second notice will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.
- Model: Ford Mustang mach e 2021
- Report Received Date: 2023-10-13
- Manufacturer: Ford Motor Company
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
- Summary: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
- Consequence: An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
- Remedy: Dealers will replace the high voltage battery junction box, free of charge. Interim owner notification letters were mailed November 2, 2023. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
- Model: Ford Mustang mach e 2022
- Report Received Date: 2023-10-13
- Manufacturer: Ford Motor Company
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
- Summary: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
- Consequence: An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
- Remedy: Dealers will replace the high voltage battery junction box, free of charge. Interim owner notification letters were mailed November 2, 2023. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
- Model: Ford Mustang mach e 2022
- Report Received Date: 2022-08-26
- Manufacturer: Ford Motor Company
- Components: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
- Summary: Ford Motor Company (Ford) is recalling certain 2022 Mustang Mach-E vehicles. The right-rear axle half shafts may have been manufactured improperly, allowing the half shaft stem to break under load.
- Consequence: A broken half shaft can cause a loss of drive power, or a rollaway could occur while parked if the electronic parking brake is not engaged. Either of these scenarios can increase the risk of a crash.
- Remedy: Dealers will inspect the serial number, and replace the right-rear half shaft, as necessary, free of charge. Owner notification letters were mailed September 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S55.
Latest negative Ford Mustang mach e car reviews
Latest positive Ford Mustang mach e car reviews
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Vehicle year: 2022
I've always wanted a Mustang ever since I saw “Goldfinger”. Recently, we unexpectedly needed a new car and decided to go electric. Based on reviews, we bought the Mach E and we absolutely love it! We have the GT in bright blue and people often stop us to ask about the car. The pick up is incredible and really helpful when merging onto the highway. The screen is easy to read and use. There are so many cool features, like the frunk with the drain so you can use it as an ice chest, the “puddle light” with the Mustang logo which appears on the ground when you open the door at night, and the overall styling. My only complaint is the circular shift, which takes a while to get used to. Overall, this is the best car we have ever bought!
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Vehicle year: 2023
Awesome driving experience. Have never owned a Ford but after looking closely at and driving competitive EV's, we decided on the Mach E. It is so much fun! Crazy, right- now acceleration & great handling. Ride is firm but not harsh. Having owned BMW's for years, ride and handling isn't that different with this model of Mach E. Build quality and fit & finish is excellent. Very nice, quite and comfortable interior with a great sound system. It is an EV so there are lots of customizable options and connected features with the onboard control/ display interface which is really easy to use but does takes some familiarization & getting used to. The live connected smart phone integration provides lots of useful data and driving insight. Self driving feature has been flawless.
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Vehicle year: 2022
I recently received my Mach 1 California route 1 after a 6 month wait. Although I didn't receive frequent updates on the delivery status, the updates I did receive were accurate. I was thrilled with the iced blue metallic color that I ordered. As someone who commutes 80 miles every day, I was pleasantly surprised to find that the mileage far surpassed the rating. Additionally, my 50 amp ChargePoint home charger works great and charges the car to 90% in just a couple of hours. Even in Colorado mountain weather ranging from 20 - 60 degrees, it only costs me $3.00 a day to travel that 80 mile daily distance. The car is super fun to drive and the Blue Oval system works seamlessly along my whole route. Once you learn how to use the system, you can drive without touching the brake or gas pedal and simply hold on to the steering wheel. Keep in mind that I replaced my BMW x-4 (performance package) with the Mach E. Although I don't have the premium stereo, it still sounds more than acceptable. The only downsides are the inability to tow and the Ford Pass App, which can be a bit clunky. However, I've learned to use the app and it's definitely not as slick as the Mach E.
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Vehicle year: 2022
I'm thrilled to share my experience with the Ford F150 Lightning, an excellent EV that has established Ford as one of the front runners in the EV space. Kudos to them! I recently purchased the 2022 Extended Range AWD Premium and have very few complaints. The car is incredibly quick and quiet, and the frunk provides plenty of storage. While Sync 4A can lag at times, the touch screen is generally very responsive. The Ford Pass app is also cool to have, despite being a little clunky, as it provides so much info about your car on your phone. I particularly enjoy starting and locking/unlocking my car with my Apple Watch, and have even created a shortcut from my preferred Watch face for it. The only real downside to this car is the suspension on everything but the GT-Performance trim, which can be a bit stiff and unsettled, and may give you an extra
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Vehicle year: 2021
I reserved my car in Jan 2020. A little over a year later, and I am thrilled to say that I have one of the best vehicles I have ever owned. This car is incredibly well put together, with supple yet well-bolstered seats and a fit and finish that is among the best I have seen in recent years. The tech is user-friendly, although it does have a bit of a learning curve. The sound system is more than adequate, and as far as driving goes, I find this car to be extremely engaging. While I haven't driven it enough to fully extol all of its virtues, I am having a blast so far! This car is worth every penny, and the only downside I can see is that you can't run to your Ford dealership today and get one. Oh well, like I said, it's worth the wait.
Are you having problems with your Ford Mustang mach e?
Orville Hintz 2025-11-18
Vehicle year: 2022
I purchased my Mach E three weeks ago. Unfortunately, on the second day, I encountered an issue with the parking brake not releasing and was unable to move the car into gear. A warning message appeared on the screen, advising me to return the car to the dealer immediately for service. After several attempts at turning off the vehicle and restarting it, I was finally able to get the car to respond. My experience with the Walnut Creek Dealer has been frustrating, as they have had my car for a week and are still unable to resolve the issue, even with the help of Ford's engineering team. Ford even suggested checking for loose connections! Additionally, I experienced fast acceleration while using hands-free driving mode and was told that I need to be very attentive. If I had not swerved and hit the brakes, I would have collided with the cars in front of me. At this point, I am considering asking the dealer to take the car back. It is disappointing that only one technician is currently qualified to work on the Mach E, and my car is still in the service bay waiting for advice from Ford.
Garrick Berge 2025-11-15
Vehicle year: 2021
I purchased my 2021 Ford Mustang Mach-E AWD LR on July 1st, 2021. Since then, I have experienced some issues with the vehicle. Unfortunately, the brakes and rotors have had to be machined multiple times, and there have been several check engine light issues. However, when the vehicle is operational, it is still fun to drive. I have also noticed that the winter battery life is not as good as during non-winter months. Despite these issues, I still think it is a great car. Overall, if you are looking for a reliable car, this may not be the best option for you.Whenever it rains, the brakes become shaky, more than the usual slight amount of rust that forms. There are also some system errors that require the vehicle to be restarted while driving. Although I understand that there may be some minor issues with the first model year and new technology, most of the issues seem to be related to quality assurance. Unfortunately, none of the local Ford dealerships are certified to work on the MachEs, even though I live outside a large city and not in a rural area.
Boyd Hettinger 2025-11-06
Vehicle year: 2021
undefinedMaybe it would be fine in Colorado cold, but it certainly isn't fine in Minnesota cold. Up here it gets Canada cold, and the battery range was a major disappointment for me. I ended up trading after a few months for an all gas vehicle. Perhaps in a few years if they can figure out how to make the battery last longer, but around here I'd definitely stick with all gas or hybrid at a minimum.
Darien Dickens 2025-09-26
Vehicle year: 2021
Hi there! I hope you're doing well. I just wanted to share my experience with my Mach-E since late February. It's actually my first EV and I have to say, it's been more fun to drive than my 2019 Mustang that I traded in! Unfortunately, it's been sitting at the dealership for a few weeks now due to some bad cells in the battery. While this might be a small problem that one would expect with a new model, it's been taking longer than expected to fix because apparently no dealer in New England or the Ford factory rep has the tool needed to make the repair. Overall, I think the car is fantastic as long as nothing breaks. However, if service is needed, it could be a bit of a wait. Thanks for listening!
Lamont Dach 2025-05-23
Vehicle year: 2023
The car abruptly came to a halt (from a speed of 50 to 5km) at one point, accompanied by a 'Stop Safety Now' message and four red lights - red battery, red turtle, exclamation point in car and exclamation point in circle. Despite the dealer's inability to reproduce the issue a week later, it is important to note that the car is a 2023 model, only 1.5 months old with 2400km on the clock, and the battery was at 28% at the time of failure. It is imperative that this issue is resolved as soon as possible to avoid any potential safety hazards on the highway. Rest assured, we will work with Ford to ensure that this issue is resolved in a timely and satisfactory manner.