Ford Mustang mach e problems
The Ford Mustang Mach-E is a battery electric compact crossover SUV produced by Ford. The vehicle was introduced on November 17, 2019, and went on sale in December 2020 as a 2021 model. The vehicle is in the Mustang series, with model name Mach-E inspired by the Mach 1 variant of the first-generation Mustang. The car won the 2021 North American SUV of the Year Award.
Overview
During development, the Mustang Mach-E was originally teased as the Ford Mach 1, but was retracted after strong public opposition, with Ford CEO Jim Farley describing the name tease as an evaluation.
The Mach-E has buttons that open the doors, and a small door handle protruding from the front doors, instead of door handles. Smartphones, or a keypad built into the B-pillar, can be used as a key.
The interior has a wide dashboard and built-in soundbar; the dash is equipped with a vertically mounted 15.5 in (39 cm) touchscreen infotainment system fitted with a rotary dial. The majority of the car's systems are controlled through the screen, which uses Ford's recent SYNC 4 operating system, updatable wirelessly. There is a 10.2 in (26 cm) digital cluster for the driver, and the steering wheel has several physical buttons.
The Mustang Mach-E uses the Global Electrified 1 (GE1) platform, which is a heavily reworked version of the C2 platform shared with the fourth generation Focus and third generation Kuga/fourth generation Escape. It offers a traditional cargo area at the rear offering a volume of 29 cu ft (821 L), and a 4.8 cu ft (136 L) waterproof trunk under the hood and can be charged by a home AC charger or by DC fast chargers at up to 150 kW.
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Ford Mustang mach e model years
Common Ford Mustang mach e problems
The Ford Mustang Mach-E, being a relatively new model, has faced some common problems and recalls that potential buyers should be aware of.
- Battery problems: The Mach-E has been investigated over repeat battery problems, with 12 owners reporting new battery failure issues even after the recall had been carried out.
- Wind noise and water leaks: The Mach-E has had issues with wind noise and water leaks around the panoramic glass roof. If the roof glass loosens, there is a risk that the glass could become detached from the vehicle. Ford recommends getting your dealer to add additional urethane adhesive between the vehicle body and roof glass to address this issue.
- Front windscreen adhesion: Another recall involves the front windscreen not being stuck to the body properly. Removing and re-installing the windscreen with the correct adhesion will solve this issue.
- eCall system location information: The Mach-E's eCall system has been known to send incorrect location information. A simple software update rectifies this issue.
- Charge outlet door: Some Mach-E owners have expressed dissatisfaction with the charge outlet door, which they feel behaves like a dollar store toy and could potentially fail.
- Power seat bottom tilt adjustment: Some owners have wished for tilt adjustment on the power seat bottom, as the lack of it can cause discomfort for those with long legs and little rear padding.
- Head-up display: While the Mach-E is a high-tech car, some owners have expressed disappointment that a head-up display is not at least an option.
- Doors: Some Mach-E owners, particularly those who are lifelong Mustang enthusiasts, have expressed a preference for a two-door model or a convertible instead of the four-door model, which they feel is too much like a family sedan.
In summary, while the Ford Mustang Mach-E is a groundbreaking electric vehicle, potential buyers should be aware of these common problems and recalls to make an informed decision.
Does the Mach-E have a lot of problems?
Ford Mach-E Recall Details
The problem: DC charging and repeated hard acceleration can overheat the high-voltage battery main contactors, which can prevent the contactors from closing or weld them permanently closed. If this happens, the vehicle might not start, or it could lose power while driving.
Is the Mustang Mach-E reliable?
We expect the 2024 Mustang Mach-E will have about average reliability when compared to the average new car. This prediction is based on data from 2021, 2022, and 2023 models, plus the Ford brand scores.
How many years will a Mach-E last for?
Ford Mustang Mach-E batteries usually last between 3-5 years, but this is variable depending on weather conditions, the type of battery, driving habits, and more.
What is the battery problem with the Mach-E?
The recall covers 2021. And 2022 model year Mach e Vehicles fortunately. No accidents or injuries have been reported relating to this problem.
Latest 5 recalls Ford Mustang mach e
The National Highway Traffic Safety Administration (NHTSA) has issued 13 recalls for different components of the Ford Mustang mach e.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Ford Mustang mach e 2021
- Report Received Date: 2024-10-18
- Manufacturer: Ford Motor Company
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
- Consequence: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
- Remedy: Dealers will update the ABS calibration, free of charge. Owner notification letters are expected to be mailed November 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S65.
- Model: Ford Mustang mach e 2023
- Report Received Date: 2024-08-09
- Manufacturer: Ford Motor Company
- Components: VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
- Summary: Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, 2023 Ford Bronco Sport, and 2023 Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
- Consequence: Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.
- Remedy: Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 27, 2024. A second notice will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.
- Model: Ford Mustang mach e 2021
- Report Received Date: 2023-10-13
- Manufacturer: Ford Motor Company
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
- Summary: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
- Consequence: An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
- Remedy: Dealers will replace the high voltage battery junction box, free of charge. Interim owner notification letters were mailed November 2, 2023. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
- Model: Ford Mustang mach e 2022
- Report Received Date: 2023-10-13
- Manufacturer: Ford Motor Company
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
- Summary: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
- Consequence: An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
- Remedy: Dealers will replace the high voltage battery junction box, free of charge. Interim owner notification letters were mailed November 2, 2023. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
- Model: Ford Mustang mach e 2022
- Report Received Date: 2022-08-26
- Manufacturer: Ford Motor Company
- Components: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
- Summary: Ford Motor Company (Ford) is recalling certain 2022 Mustang Mach-E vehicles. The right-rear axle half shafts may have been manufactured improperly, allowing the half shaft stem to break under load.
- Consequence: A broken half shaft can cause a loss of drive power, or a rollaway could occur while parked if the electronic parking brake is not engaged. Either of these scenarios can increase the risk of a crash.
- Remedy: Dealers will inspect the serial number, and replace the right-rear half shaft, as necessary, free of charge. Owner notification letters were mailed September 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S55.
Latest negative Ford Mustang mach e car reviews
Latest positive Ford Mustang mach e car reviews
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Vehicle year: 2023
Although I had a Tesla Model Y that I ordered and waited 6 months for delivery, I have to say that in hindsight, I prefer the Ford Mustang. The Mustang has all of the capabilities of the Tesla, but it is roomier inside and rides more smoothly on the road. I am confident in my preference for the Mustang and its superior features.
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Vehicle year: 2021
Our new Mach-E premium trim in rapid red is fantastic! The take off is exhilarating and will push you back into your seat. It's also very spacious, perfect for a family of four. I purchased it as a gift for my wife and she absolutely loves it! The only downside is that Ford could improve their set-up for getting customers a level 2 charging station. It would be great if they could provide more information to the consumer and have a program in place to get customers up and running as soon as possible. While it's ultimately the customer's responsibility, I believe that this would help encourage more purchases. I recently bought ours and I'm still dealing with SCE and finding someone who can install it. I might have it installed by the end of the month, but for now, I'm using my local Walmart. Overall, I'm really enjoying the car and would highly recommend it!
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Vehicle year: 2023
This car has a spacious and comfortable interior. Even though I'm 6'3'', I still have plenty of headroom and leg space. In city driving, I can regularly get the advertised 310 miles range, but on the highway, I expect about 290 miles max range when charging, especially if I have a lighter foot. The vehicle is very quiet, to the point where it's easy to speed if you're not watching the speedometer. Depending on the drive mode selected, the ride can go from firm to luxurious. I opted for the long-range battery, so my family and I can travel longer distances without any worries, especially since the charging infrastructure in AZ is still lacking. I highly recommend this car for a family of 4. It has 2 USB ports, 2 USBC ports, and wireless charging for 1 phone. The safety and technology features are better than those of Tesla, Kia, Audi, and Polestar. On DC fast charging, the car can go from 10-80% in less than 30 minutes. This is definitely the best car we've ever owned, and we plan on keeping it for 5-7 years.
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Vehicle year: 2023
I've owned this car for a year now and I haven't had a single issue. Charging is a breeze in the Bay Area and I've never had any problems with range. Trips to Napa, San Francisco, and Calistoga have been worry-free. After a year of driving the Mach-e, I can't stand my Subaru anymore. It's my first EV and I'm already thinking of replacing my wife's car with another one. The Ford app is fantastic and I usually just charge it with a 120v plug at home, which gives me about 10% overnight. If it's depleted, I use the level 2 or DC charger. The cost of high-speed charging could get expensive, but if managed well, it's only about $10 a week for charging. Compare that to the $80 I used to spend on my Subaru. I'm not a fan of the Tesla-style tablet because it forces me to take my eyes off the road for music and other things. Apple CarPlay can be a bit tricky, but overall, this is a fantastic car. It's just as good as new, even after a year of use!
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Vehicle year: 2022
In February 2022, we sold my wife's 2019 BMW X3 M40i and ordered a 2022 Mach-E GT Performance. Our Mach-E order arrived in October 2022 and we couldn't be happier. The Mach-E is a fantastic car that trumps our old BMW in just about every area. Ours is the GT Performance Edition in Cyber Orange, and it's a real head-turner. We've had many nice cars, but none have garnered the attention we get in the Mach-E. Driving it is an absolute joy. The torque is amazing, and you can't help but grin when you step on the pedal just a little. And if you really put your foot down, it's downright exhilarating. Surprisingly, the ride around town is quite smooth, and highway trips are likewise comfortable. The Bang & Olufsen stereo is fantastic, with good bass and sharp, clear highs. And for such a heavy car, it handles really well. One-pedal driving is a hoot, and we may drive this car over 100,000 miles and never replace the brakes. Charging is easy and cheap, and with our electric rates, it only costs about $9.00 to charge from near empty to 100 percent, which gives us around 250-270 miles of range. During the winter, we get super low electric rates that will cut that cost in half. We have not used public charging and probably never will. We use the Mach-E for all of our local every-day driving, so it's easy to keep it charged at home. The interior on the Mach-E is nice, with high-quality touch materials and excellent seats. The big screen works well, too.It's definitely a bit of an adjustment, but overall we were pleasantly surprised with how well the screen works. It's super fast, responsive, and very clear. Plus, the backup camera view is incredible! In summary, this car is a fantastic value for the money. Actually, it's a great car even without considering the cost. We've owned Mercedes, BMW, Range Rover, Jaguar, Lexus, and a host of others, but the Mach-E is quickly becoming a new favorite. That 600 plus lb-ft of torque off the line never gets old, the cabin is nicely done, the ride is surprisingly smooth and quiet, it handles quite well, and it looks great--much better than a Tesla. However, the buying experience was a bit of a letdown. This is my first Ford since the 1970s (excluding Jaguar, which was owned by Ford when I purchased most of my Jags). Ordering on the Ford website was easy, as was tracking my order and tracking the car once it was built. But the dealer experience was less than ideal. First, the dealer tried to discourage us from taking delivery, saying we should wait until next year as this is one of the last 2022s--we strongly suspect this was so they could then sell the car for $10k-$20k over MSRP. Then, when we showed up to take delivery, they tried all sorts of tricks to pad their wallet. First, they added some worthless paint protection, even though I had it in writing from two of their representatives, including the new car director, that they would NOT add any extras to the car. They tried to tell me that they put it on all cars, it was already on this car, and they could not take it off. Perhaps this was another ploy to get us to walk away from taking the car. In any event, I told them I would walk and complain to Ford, and they took off the stupid paint protection charge.When I asked for a breakdown of the taxes and registration fees, the dealer was hesitant to provide it and kept giving me a total number. I had to escalate the issue to the director and it turned out that the dealer was charging double for taxes and registration. It was a frustrating experience, but we eventually got the deal done after spending 5.5 hours at the dealership. On the bright side, we are very pleased with the Mach-E and highly recommend it. It's a great car for local errands and drives up to about 75-100 miles one-way. We have had no problems with it to date and home charging is easy and inexpensive. If we need to drive more than 100 miles one-way, we take our Subaru. While the range is not great, it is about as predicted. Overall, we are very happy with our purchase. For you, this car will work out great as you can use it for almost all of your local errand-running and charge it only at home. However, the real-life range for freeway driving is likely just north of 200 miles, which could make you nervous if this was your only car.
Are you having problems with your Ford Mustang mach e?
Hank Schinner 2025-05-09
Vehicle year: 2021
I have a 2 month old AWD extended range. Although it's a great car to drive and comes with lots of kit, I have noticed that the range is not as high as claimed. Unfortunately, I have experienced 2 faults after 2500 miles. However, the staff at Ford have been pleasant throughout my interactions with them. The company's systems have been a bit of a challenge, as it took 7 phone calls and an email to arrange a repair and get a courtesy car for the latest fault. In contrast, I have had much smoother experiences with Toyota and Lexus. While I may not purchase a Ford again, I appreciate the efforts of the staff and hope that the company can improve their systems in the future.
Gianni Stokes 2025-02-23
Vehicle year: 2023
I purchased my Mach E three weeks ago. Unfortunately, on the second day, I encountered an issue with the parking brake not releasing and was unable to move the car into gear. A warning message appeared on the screen, advising me to return the car to the dealer immediately for service. After several attempts at turning off the vehicle and restarting it, I was finally able to get the car to respond. My experience with the Walnut Creek Dealer has been frustrating, as they have had my car for a week and are still unable to resolve the issue, even with the help of Ford's engineering team. Ford even suggested checking for loose connections! Additionally, I experienced fast acceleration while using hands-free driving mode and was told that I need to be very attentive. If I had not swerved and hit the brakes, I would have collided with the cars in front of me. At this point, I am considering asking the dealer to take the car back. It is disappointing that only one technician is currently qualified to work on the Mach E, and my car is still in the service bay waiting for advice from Ford.
Ralph Wolf 2024-11-24
Vehicle year: 2021
Decent acceleration, but keep in mind that this is not a true SUV and is not suitable for off-roading.
Darrell Rosenbaum 2024-11-11
Vehicle year: 2022
That car is fast and looks good. The sound system is decent and it has a beautiful glass roof, but it comes at an extra cost of $1500. Unfortunately, the GT with Performance package is currently priced at around $70k, and finding an honest car sales agent is rare. The delivery fee is also higher than usual, ranging from $1100 to $1400, which is non-negotiable. The interior of the car is not up to par, with cheap-feeling steering wheel and unattractive seats. Despite the tax incentive, the monthly payment at 5% interest is still high. The advertised 276 miles of range is only attainable if you drive conservatively. The car is overpriced and not worth more than 57-62k for the GT PERFORMANCE model plus the incentive. While it is a Mustang, paying more just for the emblem is not worth it.The Tesla Model Y is a great car overall. It has a higher range and better quality batteries, giving you more range. Although it may not look as good from the outside 🤷🏻♂️, it's still a fantastic car. I think the MACH E base models should be priced at around 50k and the GT should come with the performance package included at around 58k - 62k, PLUS incentives. It might be worth waiting a few months to see how the interior holds up. The range changes abruptly, but it's still a powerful car. Who needs 500 horsepower anyway? If that's the case, you might as well get an ICE vehicle and wait for battery technology to improve. I'm not a fan of the BMW I4 or the ix4's kidney grills, but that's just my personal preference. Sorry, Mustang enthusiasts, but I think the hype is overrated - don't be fooled.
Trace Kuhic 2024-10-14
Vehicle year: 2022
The car is really fun to drive, but it can only go 135 miles on a single charge. However, Ford has promised that it will improve, so let's wait and see!