Ford Mustang mach e problems
The Ford Mustang Mach-E is a battery electric compact crossover SUV produced by Ford. The vehicle was introduced on November 17, 2019, and went on sale in December 2020 as a 2021 model. The vehicle is in the Mustang series, with model name Mach-E inspired by the Mach 1 variant of the first-generation Mustang. The car won the 2021 North American SUV of the Year Award.
Overview
During development, the Mustang Mach-E was originally teased as the Ford Mach 1, but was retracted after strong public opposition, with Ford CEO Jim Farley describing the name tease as an evaluation.
The Mach-E has buttons that open the doors, and a small door handle protruding from the front doors, instead of door handles. Smartphones, or a keypad built into the B-pillar, can be used as a key.
The interior has a wide dashboard and built-in soundbar; the dash is equipped with a vertically mounted 15.5 in (39 cm) touchscreen infotainment system fitted with a rotary dial. The majority of the car's systems are controlled through the screen, which uses Ford's recent SYNC 4 operating system, updatable wirelessly. There is a 10.2 in (26 cm) digital cluster for the driver, and the steering wheel has several physical buttons.
The Mustang Mach-E uses the Global Electrified 1 (GE1) platform, which is a heavily reworked version of the C2 platform shared with the fourth generation Focus and third generation Kuga/fourth generation Escape. It offers a traditional cargo area at the rear offering a volume of 29 cu ft (821 L), and a 4.8 cu ft (136 L) waterproof trunk under the hood and can be charged by a home AC charger or by DC fast chargers at up to 150 kW.
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Ford Mustang mach e model years
Common Ford Mustang mach e problems
The Ford Mustang Mach-E, being a relatively new model, has faced some common problems and recalls that potential buyers should be aware of.
- Battery problems: The Mach-E has been investigated over repeat battery problems, with 12 owners reporting new battery failure issues even after the recall had been carried out.
- Wind noise and water leaks: The Mach-E has had issues with wind noise and water leaks around the panoramic glass roof. If the roof glass loosens, there is a risk that the glass could become detached from the vehicle. Ford recommends getting your dealer to add additional urethane adhesive between the vehicle body and roof glass to address this issue.
- Front windscreen adhesion: Another recall involves the front windscreen not being stuck to the body properly. Removing and re-installing the windscreen with the correct adhesion will solve this issue.
- eCall system location information: The Mach-E's eCall system has been known to send incorrect location information. A simple software update rectifies this issue.
- Charge outlet door: Some Mach-E owners have expressed dissatisfaction with the charge outlet door, which they feel behaves like a dollar store toy and could potentially fail.
- Power seat bottom tilt adjustment: Some owners have wished for tilt adjustment on the power seat bottom, as the lack of it can cause discomfort for those with long legs and little rear padding.
- Head-up display: While the Mach-E is a high-tech car, some owners have expressed disappointment that a head-up display is not at least an option.
- Doors: Some Mach-E owners, particularly those who are lifelong Mustang enthusiasts, have expressed a preference for a two-door model or a convertible instead of the four-door model, which they feel is too much like a family sedan.
In summary, while the Ford Mustang Mach-E is a groundbreaking electric vehicle, potential buyers should be aware of these common problems and recalls to make an informed decision.
Does the Mach-E have a lot of problems?
Ford Mach-E Recall Details
The problem: DC charging and repeated hard acceleration can overheat the high-voltage battery main contactors, which can prevent the contactors from closing or weld them permanently closed. If this happens, the vehicle might not start, or it could lose power while driving.
Is the Mustang Mach-E reliable?
We expect the 2024 Mustang Mach-E will have about average reliability when compared to the average new car. This prediction is based on data from 2021, 2022, and 2023 models, plus the Ford brand scores.
How many years will a Mach-E last for?
Ford Mustang Mach-E batteries usually last between 3-5 years, but this is variable depending on weather conditions, the type of battery, driving habits, and more.
What is the battery problem with the Mach-E?
The recall covers 2021. And 2022 model year Mach e Vehicles fortunately. No accidents or injuries have been reported relating to this problem.
Latest 5 recalls Ford Mustang mach e
The National Highway Traffic Safety Administration (NHTSA) has issued 13 recalls for different components of the Ford Mustang mach e.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Ford Mustang mach e 2021
- Report Received Date: 2024-10-18
- Manufacturer: Ford Motor Company
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
- Consequence: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
- Remedy: Dealers will update the ABS calibration, free of charge. Owner notification letters are expected to be mailed November 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S65.
- Model: Ford Mustang mach e 2023
- Report Received Date: 2024-08-09
- Manufacturer: Ford Motor Company
- Components: VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
- Summary: Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, 2023 Ford Bronco Sport, and 2023 Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
- Consequence: Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.
- Remedy: Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 27, 2024. A second notice will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.
- Model: Ford Mustang mach e 2021
- Report Received Date: 2023-10-13
- Manufacturer: Ford Motor Company
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
- Summary: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
- Consequence: An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
- Remedy: Dealers will replace the high voltage battery junction box, free of charge. Interim owner notification letters were mailed November 2, 2023. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
- Model: Ford Mustang mach e 2022
- Report Received Date: 2023-10-13
- Manufacturer: Ford Motor Company
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
- Summary: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
- Consequence: An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
- Remedy: Dealers will replace the high voltage battery junction box, free of charge. Interim owner notification letters were mailed November 2, 2023. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
- Model: Ford Mustang mach e 2022
- Report Received Date: 2022-08-26
- Manufacturer: Ford Motor Company
- Components: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
- Summary: Ford Motor Company (Ford) is recalling certain 2022 Mustang Mach-E vehicles. The right-rear axle half shafts may have been manufactured improperly, allowing the half shaft stem to break under load.
- Consequence: A broken half shaft can cause a loss of drive power, or a rollaway could occur while parked if the electronic parking brake is not engaged. Either of these scenarios can increase the risk of a crash.
- Remedy: Dealers will inspect the serial number, and replace the right-rear half shaft, as necessary, free of charge. Owner notification letters were mailed September 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S55.
Latest negative Ford Mustang mach e car reviews
Latest positive Ford Mustang mach e car reviews
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Vehicle year: 2022
In February 2022, we sold my wife's 2019 BMW X3 M40i and ordered a 2022 Mach-E GT Performance. Our Mach-E order arrived in October 2022 and we couldn't be happier. The Mach-E is a fantastic car that trumps our old BMW in just about every area. Ours is the GT Performance Edition in Cyber Orange, and it's a real head-turner. We've had many nice cars, but none have garnered the attention we get in the Mach-E. Driving it is an absolute joy. The torque is amazing, and you can't help but grin when you step on the pedal just a little. And if you really put your foot down, it's downright exhilarating. Surprisingly, the ride around town is quite smooth, and highway trips are likewise comfortable. The Bang & Olufsen stereo is fantastic, with good bass and sharp, clear highs. And for such a heavy car, it handles really well. One-pedal driving is a hoot, and we may drive this car over 100,000 miles and never replace the brakes. Charging is easy and cheap, and with our electric rates, it only costs about $9.00 to charge from near empty to 100 percent, which gives us around 250-270 miles of range. During the winter, we get super low electric rates that will cut that cost in half. We have not used public charging and probably never will. We use the Mach-E for all of our local every-day driving, so it's easy to keep it charged at home. The interior on the Mach-E is nice, with high-quality touch materials and excellent seats. The big screen works well, too.It's definitely a bit of an adjustment, but overall we were pleasantly surprised with how well the screen works. It's super fast, responsive, and very clear. Plus, the backup camera view is incredible! In summary, this car is a fantastic value for the money. Actually, it's a great car even without considering the cost. We've owned Mercedes, BMW, Range Rover, Jaguar, Lexus, and a host of others, but the Mach-E is quickly becoming a new favorite. That 600 plus lb-ft of torque off the line never gets old, the cabin is nicely done, the ride is surprisingly smooth and quiet, it handles quite well, and it looks great--much better than a Tesla. However, the buying experience was a bit of a letdown. This is my first Ford since the 1970s (excluding Jaguar, which was owned by Ford when I purchased most of my Jags). Ordering on the Ford website was easy, as was tracking my order and tracking the car once it was built. But the dealer experience was less than ideal. First, the dealer tried to discourage us from taking delivery, saying we should wait until next year as this is one of the last 2022s--we strongly suspect this was so they could then sell the car for $10k-$20k over MSRP. Then, when we showed up to take delivery, they tried all sorts of tricks to pad their wallet. First, they added some worthless paint protection, even though I had it in writing from two of their representatives, including the new car director, that they would NOT add any extras to the car. They tried to tell me that they put it on all cars, it was already on this car, and they could not take it off. Perhaps this was another ploy to get us to walk away from taking the car. In any event, I told them I would walk and complain to Ford, and they took off the stupid paint protection charge.When I asked for a breakdown of the taxes and registration fees, the dealer was hesitant to provide it and kept giving me a total number. I had to escalate the issue to the director and it turned out that the dealer was charging double for taxes and registration. It was a frustrating experience, but we eventually got the deal done after spending 5.5 hours at the dealership. On the bright side, we are very pleased with the Mach-E and highly recommend it. It's a great car for local errands and drives up to about 75-100 miles one-way. We have had no problems with it to date and home charging is easy and inexpensive. If we need to drive more than 100 miles one-way, we take our Subaru. While the range is not great, it is about as predicted. Overall, we are very happy with our purchase. For you, this car will work out great as you can use it for almost all of your local errand-running and charge it only at home. However, the real-life range for freeway driving is likely just north of 200 miles, which could make you nervous if this was your only car.
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Vehicle year: 2023
I have the Premium AWD with the extended range battery. It was originally ordered as a 2021 model, but ended up being delivered as a 2022 model. However, Ford honored my original order price along with any rebates and financing deals available at the time, including the 2021 CA Clean Air Vehicle rebate! Overall, it's a great car with excellent build quality and features. While most reviews cover the high points, I'll list the low points I've experienced since taking delivery of the car. I also own a Tesla Model 3, so I'll compare some of the features against that. Firstly, the Phone as a Key feature works about 50% of the time when I walk up to the car and push the button to unlock. Sometimes, I have to kill the phone app, start it again, and hold the unlock button in the app to access the vehicle. Now, I give up when it doesn't unlock after the first push and use the door keypad to get in. Tesla's Phone Key is much better and works 100% of the time. Secondly, the Walk Away Lock feature works great and sends a push notification when it locks, so you can be sure that it does. However, the phone app won't give you a status of the lock state of the car like the Tesla app. One annoying thing I wish Ford would implement in a future update is the ability to keep the car unlocked at a location. Sometimes, I keep my windows open in my garage, and when I go to grab something out of the car through the windows, the alarm will sound, and it takes forever to turn it off with the phone app. I know I can turn off motion on the alarm, but I swear it keeps turning itself back on (which is what I've noticed with a few settings I've set). Tesla has this feature where you can set it to not auto-lock when you're at a home location. Lastly, charge settings can only be set once you plug it into the charger and set up a charge location, at least in my experience. This is annoying since I have to plug the car in before I can change the charge limit (like from 60% to 90 or 100%).I really appreciate the fact that you can fine-tune the charge window for peak/off-peak charging. However, I do have a couple of suggestions. Firstly, while the fixed-glass panoramic roof is nice, it could be tinted darker or have a thicker UV coating on it as it heats up the cabin quite a bit compared to the Tesla's glass roof. Secondly, I feel that the connected navigation could be improved to match the quality of Ford's Sync 3 version or even Tesla's proprietary/google version.
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Vehicle year: 2022
I'm so glad to hear that you love your Mach-e! It sounds like it's a great fit for your needs, especially with the AWD for New England weather. The car's reasonable range and good pickup are definitely a plus. I can understand why the quiet and comfortable ride sold you on the car. It's great that you find the dashboard easy to use and the large monitor helpful for navigation. The hatch is also a great feature, providing ample cargo space for trips to the grocery store and home improvement store. I love the idea of using the frunk to keep things cold on your way home from the store in the winter, and filling it with ice for summer drives is a great idea too!
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Vehicle year: 2021
As a previous owner of multiple Mustangs, I am still not comfortable calling my Mach E-GT a Mustang, even though it has some long lost homage to the Mustang Muscle. However, I must say that this car is a game changer. I love its outside aesthetic and the fact that it is a future-oriented EV crossover. I am impressed with its finish and the solidness of the vehicle. The interior was better than I imagined, especially given some of the knocks on it in online reviews. It is balanced forward with all you would expect of an EV, but it also retains a feel of sportiness lacking in the EV headliners. The dual suede seats and suede siding are a nice touch. We will see over time how it functions. Bottom line, this is the nicest vehicle I have ever owned, and if early indications hold true, the driving will be the most fun I have ever had!
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Vehicle year: 2023
This car is definitely the coolest car I've ever owned! Overall, it has been a great upgrade from my 2012 Chevy Volt. I have the Comfort/Technology package, and while the BlueCruise takes some getting used to, it works great on the highway. The infotainment system can be a little difficult to navigate, but using voice commands whenever possible is the best bet. Apple Carplay works really well, and the integration with Apple Maps is fantastic. I'm also really pleased with how well Phone-as-a-Key (PAAK) works. I generally leave my car keys at home now. If you have any issues with it, just open the FordPass app and make sure Bluetooth is enabled on your phone. That's resolved any issues I've had so far. The ride and handling on this vehicle are pretty good, although I do wish it had a little sharper turning radius.
Are you having problems with your Ford Mustang mach e?
Gianni Stokes 2025-02-23
Vehicle year: 2023
I purchased my Mach E three weeks ago. Unfortunately, on the second day, I encountered an issue with the parking brake not releasing and was unable to move the car into gear. A warning message appeared on the screen, advising me to return the car to the dealer immediately for service. After several attempts at turning off the vehicle and restarting it, I was finally able to get the car to respond. My experience with the Walnut Creek Dealer has been frustrating, as they have had my car for a week and are still unable to resolve the issue, even with the help of Ford's engineering team. Ford even suggested checking for loose connections! Additionally, I experienced fast acceleration while using hands-free driving mode and was told that I need to be very attentive. If I had not swerved and hit the brakes, I would have collided with the cars in front of me. At this point, I am considering asking the dealer to take the car back. It is disappointing that only one technician is currently qualified to work on the Mach E, and my car is still in the service bay waiting for advice from Ford.
Ralph Wolf 2024-11-24
Vehicle year: 2021
Decent acceleration, but keep in mind that this is not a true SUV and is not suitable for off-roading.
Darrell Rosenbaum 2024-11-11
Vehicle year: 2022
That car is fast and looks good. The sound system is decent and it has a beautiful glass roof, but it comes at an extra cost of $1500. Unfortunately, the GT with Performance package is currently priced at around $70k, and finding an honest car sales agent is rare. The delivery fee is also higher than usual, ranging from $1100 to $1400, which is non-negotiable. The interior of the car is not up to par, with cheap-feeling steering wheel and unattractive seats. Despite the tax incentive, the monthly payment at 5% interest is still high. The advertised 276 miles of range is only attainable if you drive conservatively. The car is overpriced and not worth more than 57-62k for the GT PERFORMANCE model plus the incentive. While it is a Mustang, paying more just for the emblem is not worth it.The Tesla Model Y is a great car overall. It has a higher range and better quality batteries, giving you more range. Although it may not look as good from the outside 🤷🏻♂️, it's still a fantastic car. I think the MACH E base models should be priced at around 50k and the GT should come with the performance package included at around 58k - 62k, PLUS incentives. It might be worth waiting a few months to see how the interior holds up. The range changes abruptly, but it's still a powerful car. Who needs 500 horsepower anyway? If that's the case, you might as well get an ICE vehicle and wait for battery technology to improve. I'm not a fan of the BMW I4 or the ix4's kidney grills, but that's just my personal preference. Sorry, Mustang enthusiasts, but I think the hype is overrated - don't be fooled.
Trace Kuhic 2024-10-14
Vehicle year: 2022
The car is really fun to drive, but it can only go 135 miles on a single charge. However, Ford has promised that it will improve, so let's wait and see!
Abel Blick 2024-09-08
Vehicle year: 2023
This car has been plagued with electronic problems and defective seatbelts, making it an unreliable choice. From loud clunking noises in the drivetrain to strange tones going off in the car while driving, it is clear that this car has not lived up to its promises. The Ford pass app constantly reports issues, which is concerning. It is best to avoid this car at all costs.