2021 Ford Mustang mach e problems
The Ford Mustang Mach-E is a battery electric compact crossover SUV produced by Ford. The vehicle was introduced on November 17, 2019, and went on sale in December 2020 as a 2021 model. The vehicle is in the Mustang series, with model name Mach-E inspired by the Mach 1 variant of the first-generation Mustang. The car won the 2021 North American SUV of the Year Award.
Overview
During development, the Mustang Mach-E was originally teased as the Ford Mach 1, but was retracted after strong public opposition, with Ford CEO Jim Farley describing the name tease as an evaluation.
The Mach-E has buttons that open the doors, and a small door handle protruding from the front doors, instead of door handles. Smartphones, or a keypad built into the B-pillar, can be used as a key.
The interior has a wide dashboard and built-in soundbar; the dash is equipped with a vertically mounted 15.5 in (39 cm) touchscreen infotainment system fitted with a rotary dial. The majority of the car's systems are controlled through the screen, which uses Ford's recent SYNC 4 operating system, updatable wirelessly. There is a 10.2 in (26 cm) digital cluster for the driver, and the steering wheel has several physical buttons.
The Mustang Mach-E uses the Global Electrified 1 (GE1) platform, which is a heavily reworked version of the C2 platform shared with the fourth generation Focus and third generation Kuga/fourth generation Escape. It offers a traditional cargo area at the rear offering a volume of 29 cu ft (821 L), and a 4.8 cu ft (136 L) waterproof trunk under the hood and can be charged by a home AC charger or by DC fast chargers at up to 150 kW.
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Common 2021 Ford Mustang mach e problems
Based on the complaints from owners of the Ford Mustang Mach-E 2021, several common problems have been highlighted:
- Weak Electrical System:
- Owners have reported issues with the SUV's weak electrical system, leading to various concerns and complaints.
- Complaints include flashing warning lights related to traction control, stability, and collision warnings upon starting the vehicle.
- Some owners experienced the tailgate opening unexpectedly, causing potential safety hazards and damage.
- The use of a mobile phone as a key for vehicle access has been problematic, with constant issues and updates causing inconvenience.
- Forward Collision Avoidance Failures:
- Users have raised complaints about failures in the forward collision avoidance system.
- Issues include a lack of clear sound or indication when BlueCruise disengages, potentially leading to unexpected outcomes.
- Some owners noted that the vehicle fails to provide collision or pedestrian warning alerts if occupants are not wearing seat belts.
- Cold temperatures have been reported to affect the functionality of sensors and features, impacting safety during winter driving.
- Visibility Concerns:
- Visibility problems have been a recurring issue, with complaints about delays in receiving necessary parts for recall repairs.
- Owners from different parts of the United States have expressed frustration over the lack of readily available repair components.
- Ford has been criticized for delays in completing essential maintenance, with complaints spanning several months from the starting date of the complaints.
- Recalls and Technical Issues:
- The 2021 Ford Mustang Mach-E has been subject to multiple recalls, affecting a significant number of vehicles.
- Common complaints include problems with the electrical system, forward collision avoidance, and visibility features.
- Issues related to the powertrain, engine, seat belts, service brakes, and vehicle speed control have also been reported by owners.
- Various technical glitches and challenges have been highlighted, indicating a range of concerns affecting the overall performance and safety of the vehicle.
These common problems reported by owners of the Ford Mustang Mach-E 2021 underscore the importance of addressing these issues to ensure the safety, reliability, and overall satisfaction of drivers and passengers.
What is the problem with the 2021 Ford Mustang Mach-E?
Vehicles recalled: Ford Mustang Mach-E extended-range or GT EVs manufactured between May 27, 2020, and May 24, 2022. The problem: DC charging and repeated hard acceleration can overheat the high-voltage battery main contactors, which can prevent the contactors from closing or weld them permanently closed.
Is the 2021 Ford Mach-E being recalled?
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.
Is the Mustang Mach-E reliable?
We expect the 2024 Mustang Mach-E will have about average reliability when compared to the average new car. This prediction is based on data from 2021, 2022, and 2023 models, plus the Ford brand scores.
Why did Ford stop making Mach-E?
In a shocking turn of events, Ford has announced the discontinuation of its much-hyped Mustang Mach-E electric vehicle, citing an unprecedented nationwide shortage of electricity.
Is the Mustang Mach-E reliable?
We expect the 2024 Mustang Mach-E will have about average reliability when compared to the average new car. This prediction is based on data from 2021, 2022, and 2023 models, plus the Ford brand scores.
Is the 2021 Ford Mach-E being recalled?
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.
Is Mustang 2021 reliable?
Reliability 8/10 – There are no widespread complaints on the 2021 Mustang. Models from 2015–2016 have known engine problems, while 2017–2022 are more reliable.
Why did Ford stop making Mach-E?
In a shocking turn of events, Ford has announced the discontinuation of its much-hyped Mustang Mach-E electric vehicle, citing an unprecedented nationwide shortage of electricity.
2021 Ford Mustang mach e complaints
The NHTSA has received 0 complaints about various vehicle components related to the 2021 Ford Mustang mach e.
You can leave your car complaint via the special form below.
2021 Ford Mustang mach e recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 8 recalls for different components of the 2021 Ford Mustang mach e.
- Manufacturer: Ford Motor Company
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
- Consequence: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
- Remedy: Dealers will update the ABS calibration, free of charge. Owner notification letters are expected to be mailed November 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S65.
- Manufacturer: Ford Motor Company
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
- Summary: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
- Consequence: An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
- Remedy: Dealers will replace the high voltage battery junction box, free of charge. Interim owner notification letters were mailed November 2, 2023. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
- Manufacturer: Ford Motor Company
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
- Summary: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.
- Consequence: An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
- Remedy: Dealers will update the on-board software, free of charge. Owner notification letters were mailed on July 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S41.
- Manufacturer: Ford Motor Company
- Components: VEHICLE SPEED CONTROL
- Summary: Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.
- Consequence: Unintended acceleration, unintended deceleration, or a loss of drive power increases the risk of a crash.
- Remedy: The PCM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-800-436-7332. Ford's number for this recall is 22S29.
- Manufacturer: Ford Motor Company
- Components: SEAT BELTS:REAR/OTHER:ANCHORAGE
- Summary: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 210, "Seat Belt Assembly Anchorages."
- Consequence: Improperly attached seat belts may not adequately restrain an occupant in a crash, increasing the risk of injury.
- Remedy: Dealers will repair the rear seat belt buckle attachments, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C36.
- Manufacturer: Ford Motor Company
- Components: VISIBILITY:WINDSHIELD
- Summary: Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
- Consequence: A windshield that separates from a vehicle during a crash can increase the risk of injury.
- Remedy: Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C22.
- Manufacturer: Ford Motor Company
- Components: VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY
- Summary: Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.
- Consequence: A roof panel that separates from a vehicle can become a road hazard, increasing the risk of a crash or injury.
- Remedy: Dealers will apply additional urethane adhesive, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S42.
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:SUBFRAME/MOUNTING BRACKET
- Summary: Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.
- Consequence: Loose subframe bolts may reduce the vehicle's performance in a crash, increasing the risk of injury.
- Remedy: Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall began April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.
Negative 2021 Ford Mustang mach e car reviews
Positive 2021 Ford Mustang mach e car reviews
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We were deciding between a Model 3 Tesla and the Mach-E. Since we already have a Model Y, we were going to have two EVs either way. We had the Model 3 on order and the car was ready for us to buy if we put the money down, beyond the $100. A friend suggested that we consider the Mach-E. We test drove it and it was pretty fun. The pick up is maybe a hair less fierce than the Tesla but not by much. There are some aspects we prefer and some we like less. The good thing is the build quality. Decades of building cars with tight tolerances on panel gaps etc shows. Simple things such as the car in the blind spot indicator on the mirror are tried and tested and seem better than Tesla's red car on the big screen system. Control of the air vents is easier, as is having the limited display in front of the steering wheel rather than everything on the big monitor in the middle. The door handles are great and make the look very sleek. The cabin is spacious and headroom is very good. The car handles very, very well and we like the aero wheels. The driving-influenced feedback on range (heavy foot less range) feature is a time-tested feature that Tesla does not really have. That is more relevant in the Mach-E because we did not get the extended range (back-ordered for months), so we have 300 miles on Tesla vs. 200 on the Mach-E. Charging infrastructure is not something we are familiar with yet because we are just charging at home. We have the adapter to plug the Tesla plug into the Mach-E but that will not yet work with the Tesla superchargers. At home, it works fine and the non-Tesla EV infrastructure will definitely improve. The connectivity of the Mach-E to Apple Car Play is better than the Tesla, but otherwise, the software is where the Tesla pulls away. Configuring profiles and phone as a key features in the Mach-E is not nearly as intuitive as in the Tesla: it is fiddly. The Tesla is just very Apple-like in its operation.The platform was designed from the ground up with a focus on incorporating the Tesla ethos into Ford's existing platform. In comparison to the Tesla, the Mach-E feels more like driving a car rather than a sleek iPhone on wheels. While the Mach-E may offer better access to features through the screen, the Tesla has an advantage with its online sales and showroom demos. Buying the Mach-E can feel like a more traditional car showroom experience, which can be unpleasant. However, it is great to have both platforms to compare. We had a great experience at Stevens Ford in Milford with a salesman who was referred to us and did not mark up the MSRP due to demand. Overall, we are happy to have the Mach-E and appreciate the opportunity to compare both platforms.
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I really appreciate the car!
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Great comfortable. Love that the speed picks up during mid range like a muscle car. Very intuitive
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Such a fun car after driving a family truckster for 30 years. It's my first EV so there’s a learning curve but I'm really enjoying the ride, the quietness, and the beautiful interior. I'm glad I decided on the extended battery, it's been a great choice. There are so many apps available to help with charging and more, and I've found a lot of helpful answers to common questions in Facebook groups too.
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For the naysayers, it’s not a real Mustang, l know. I had a 18 Mustang. (No comparison) The name does start a lot of conversation. Ordered my Space White AWD Premium extended range battery June of 21. Took delivery December 16th of 21. EV cars are not for everyone. Mine is perfect for me. Normally drive 30-40 miles a day locally. Occasionally take it for a local ride of a 100 miles. Charge at home. Cost me $30-$35 a month to drive. Everyone that I have taken for a ride in the car are totally impressed. Even the naysayers. Never have had a problem. You’ll never know till you ride in or drive one.
Additional sources
More sources of information about 2021 Ford Mustang mach e problems:
What is your top complaint about your Mach-E? | Mach-E Forum ...
Oct 3, 2023 ... There's a New Problem With Electric Cars ... I can not start navigation, when I am parked with engine ... 2021+ Ford Mustang Mach-E General ...
Mach E issues | MachEforum - Ford Mustang Mach-E News, Owners ...
Jun 29, 2023 ... I read everywhere about niggling problems with the Mach E and if I'm about to buy one I'm just trying to get a balance on how significant ...
Ford Mustang Mach-E Complaints, Issues & Problems | Mach-E ...
Share your Ford Mustang Mach-E complaints and discuss all related problems.
Mach-E Issues Compilation List (Wiki) | MachEforum - Ford Mustang ...
Feb 19, 2021 ... Last Updated: September 8, 2021 Hi, With most of the orders being fulfilled and getting actual reviews from drivers, Could you all post the ...
Most Common Problems with the 2021 Ford Mustang Mach-E ...
Dec 28, 2022 ... Issues with Forward Collision Avoidance in the Ford Mustang Mach-E. Different types of complaints are received in response to forward collision ...
Other years of Ford Mustang mach e
Are you having problems with your 2021 Ford Mustang mach e?
Ralph Wolf 2024-11-24
Decent acceleration, but keep in mind that this is not a true SUV and is not suitable for off-roading.
Immanuel Adams 2024-07-06
Great riding and more than sufficiently quick. It handles well too. The motor sounds just right, giving you a little sense of acceleration, but still nice and quiet. It feels like a normal car, except for the center screen which may take some getting used to. The sunroof is unnecessary as it lets in heat, but very little light. I would suggest adding some normal buttons for easier control access. However, be careful with the center screen as it may get caught on someone's clothing someday and require a costly repair.
Rylan Stracke 2024-06-08
I noticed that the range of 270 miles was not displayed when we bought the car on 11/29/2021. While some may find this acceptable, I personally disagree. As an experienced EV owner, I would not have purchased this car if I had known about this issue. Additionally, I found the array of buttons that control basic functions to be confusing, despite being a member of Mensa for over thirty years. The intuitive engineering of this car deserves an F minus. I have never owned a Ford before, and if my IONIQ 5 or ID.4, which I ordered many months ago, had a chance of being delivered, I would not have purchased this car.
Merritt Wyman 2024-05-11
Have you tried giving them a call? They might be able to help you resolve any issues you're having with starting your car. It sounds frustrating to have to keep providing your information and not getting a solution. It's also inconvenient to only have one key, especially if the phone key doesn't work reliably. It's understandable that you're feeling regretful about your purchase, especially when compared to Tesla's superior customer service. Hopefully, the customer service team can help improve your experience.
Troy Bashirian 2024-04-10
You may experience some discomfort due to the vehicle's tendency to sway on even roads and the sudden stops caused by the brakes. Unfortunately, connecting to Apple Car Play can be challenging and some features are locked into the large screen. Additionally, the artificial Engine Sounds may not be to everyone's taste. While Ford's current model has some shortcomings, it is a promising start. We hope to see improvements in the future.