Ford Fusion energi problems
The Ford Fusion Hybrid is a gasoline-electric hybrid powered version of the mid-sized Ford Fusion sedan manufactured and marketed by Ford, now in its second generation. A plug-in hybrid version, the Ford Fusion Energi, was released in the U.S. in February 2013.
The first generation was launched to the U.S. market in March 2009 for model year 2010, together with its badge-engineered variants, the Mercury Milan Hybrid and the Lincoln MKZ Hybrid. The second generation was launched under the Ford and Lincoln brands for model year 2013, went on sale in the U.S. in October 2012.
The U.S. Environmental Protection Agency (EPA) rated the 2010 Ford Fusion Hybrid at 39 mpg‑US (6.0 L/100 km; 47 mpg‑imp) combined city/highway. The second generation hybrid improved the fuel economy rating to 42 mpg‑US (5.6 L/100 km; 50 mpg‑imp) for combined city/highway driving. The EPA rated the Energi's combined city/highway fuel economy in all-electric mode at 88 miles per gallon gasoline equivalent (MPG-e) (2.7 L gasoline equivalent/100 km; 106 mpg-imp). In hybrid operation (charge-sustaining mode), the Energi has a combined fuel economy of 38 mpg‑US (6.2 L/100 km; 46 mpg‑imp).
The Fusion Hybrid has won the 2010 North American Car of the Year Award, and the entire 2013 Ford Fusion line-up, including the Fusion hybrid and plug-in variants, won the 2013 Green Car of the Year. As of December 2016, over 285,000 units of the Fusion hybrid family have been sold in the United States since 2009, including the plug-in hybrid variant. As of December 2016, sales of the Fusion Energi totaled 43,327 units delivered in its main market, the U.S.
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Ford Fusion energi model years
Common Ford Fusion energi problems
The Ford Fusion Energi, a plug-in hybrid midsize sedan produced from 2013 to 2020, has faced several common issues that owners have reported. The most significant problem category for the Fusion Energi is electrical issues, with the 2013 model year being the worst due to its high repair costs and problems at lower mileage.
One of the most common issues across various model years is a loss of steering, which appeared frequently in the 2013 model year. This problem can be expensive to fix, with an average cost of $2,200 and an average mileage of 51,000 miles.
The 2013 Ford Fusion Energi also had issues with the transmission, including harsh or delayed shifting, squeaks and creaks when bumping or turning, swollen lug nuts, and transmission oil leaks. These problems can lead to expensive repairs and affect the overall driving experience.
Another common issue with the Ford Fusion Energi is rodent damage, which is caused by the vehicle's electrical system components being attractive to rodents that chew on the wires. This issue can lead to electrical problems and require costly repairs.
When considering purchasing a used Ford Fusion Energi, it is essential to be aware of these common issues and consider the most reliable model years. The 2013 model year is generally considered the worst due to its high repair costs and frequent problems at lower mileage. It is always a good idea to research the specific model year and check for any recalls or common issues before making a purchase.
What is the problem with the Ford Fusion PHEV?
Don't Charge Ford Fusion Plug-In Hybrids Until a Recall Repair Is Done, the Automaker Says. Ford is recalling nearly 15,000 Fusion plug-in hybrid (PHEV) sedans from the 2019 and 2020 model years because they may not start, lose power when driving, and be at risk of catching fire.
What is the Ford Fusion Energi lawsuit?
This class action concerns the alleged negligent and dangerous design, manufacture and installation of the high-voltage battery energy control module in the 2019-2020 Ford Fusion PHEV vehicles. In June 2023, Ford Canada and Ford US disclosed the dangerous defect and commenced a recall.
How long will Ford Fusion Energi last?
Although the Ford Fusion Energi doesn't have a great range, it can last a long time. According to enginepatrol.com, the Ford Fusion Energi will last 200,000-300,000 miles if it receives proper care and maintenance.
Is the Ford Fusion Energi a good car?
Very comfortable, affordable, efficient vehicle. The Ford Fusion Energi is a plug in hybrid (PHEV). It will travel up to 20 miles on electricity only, then it switches to standard hybrid mode. Great commuter car.
Percentage distribution of complaints by Ford Fusion energi years
We have researched Ford problems and analysed all the complaints filed against Ford Fusion energi cars and compiled the top 5 most problematic Ford Fusion energi model years:
- Ford Fusion energi 2013
- Ford Fusion energi 2016
- Ford Fusion energi 2014
- Ford Fusion energi 2015
- Ford Fusion energi 2017
Below you can see the percentage distribution of known problems by Ford Fusion energi model years.
Distribution of the number of complaints by Ford Fusion energi years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Ford Fusion energi car problems categorized by type of issue
After analysing all complaints related to Ford Fusion energi , it was concluded that the most common issues with these cars are:
- Engine problems
- Power train problems
- Steering problems
- Electrical system problems
- Unknown or other problems
The graph below shows statistics for all Ford Fusion energi vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Fusion energi model years
A total of 238 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Fusion energi model years
There were a total of 113 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Fusion energi model years
There were a total of 169 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Fusion energi model years
There were a total of 2 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 6290 complaints about various vehicle components related to the Ford Fusion energi . Below are the 25 most recent complaints reported for Ford Fusion energi vehicles.
Latest 25 complaints
Ford Fusion energi 2016
- Date Of Incident: 2024-10-20
- Date Complaint: 2024-10-25
- VIN: 3FA6P0H75GR
- Components: EXTERIOR LIGHTING,SERVICE BRAKES
- Summary: The contact owns a 2016 Ford Fusion. The contact stated that the exterior brake lights remained on after turning off the vehicle. The vehicle was taken to the dealer, where the contact was informed that the vehicle was not covered under Ford Campaign Number: 22S02. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Ford Fusion energi 2015
- Date Of Incident: 2023-03-25
- Date Complaint: 2024-10-25
- VIN: 3FA6P0HD3FR
- Components: ENGINE
- Summary: The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle over heated and the engine temperature warning light illuminated. The vehicle was driven to the shoulder of the road. The contact stated that the vehicle lost motive power, the engine over heating warning light continued to illuminate. The contact stated that the engine shut off and did not restart. The vehicle was towed to the contact's residence. The vehicle was towed to an independent mechanic where it was diagnosed with a failed engine due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 180,000.
Ford Fusion energi 2014
- Date Of Incident: 2024-10-24
- Date Complaint: 2024-10-24
- VIN: 1FA6P0H7XE5
- Components: ENGINE
- Summary: When accelerating from a stopped position, the throttle is staying stuck wide open. Without my foot on the accelerator, the engine still accelerates wide open. Stepping on the brake, doesn't do anything or make it stop. It has now happened 3 times in the last 2 weeks. I was not taking off at a fast speed. I was accelerating at a normal rate.
Ford Fusion energi 2013
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-22
- VIN: 3FA6P0HRXDR
- Components: STEERING
- Summary: The contact owns a 2013 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the steering wheel seized. In addition, the contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with power steering rack assembly failure. The contact was informed that the power steering rack assembly needed to be replaced and reprogrammed. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty. The contact stated that in July 2023 the first failure occurred, and the relays in the steering box were replaced. The vehicle was repaired; however, the failure recently reoccurred. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under NHTSA Campaign Number: 13V232000 (Steering); however, the contact was informed that the VIN was not included in the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 65,510.
Ford Fusion energi 2015
- Date Of Incident: 2024-10-21
- Date Complaint: 2024-10-21
- VIN: 3FA6P0HD0FR
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2015 Ford Fusion. The contact stated while the vehicle was parked, there was white smoke intermittently coming from the exhaust pipe. No warning light was illuminated. The failure occurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed that there was coolant intrusion into the cylinder and that the engine needed to be replaced. The mechanic made the contact aware of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was repaired; however, the failure reoccurred. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 130,000.
Ford Fusion energi 2017
- Date Of Incident: 2024-10-21
- Date Complaint: 2024-10-21
- VIN: 3FA6P0K90HR
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, the engine started to vibrate violently. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant was leaking into the engine block, resulting in damages to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 84,000.
Ford Fusion energi 2017
- Date Of Incident: 2024-10-15
- Date Complaint: 2024-10-18
- VIN: 3FA6P0D98HR
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2017 Ford Fusion. The contact stated that upon the start of the engine, the "Service Engine Now" warning message appeared on the instrument panel. The vehicle was taken to a local dealer where it was diagnosed with coolant intrusion and needed an engine replacement. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 49,000.
Ford Fusion energi 2016
- Date Of Incident: 2024-10-02
- Date Complaint: 2024-10-18
- VIN: 3FA6P0H95GR
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2016 Ford Fusion. The contact stated while parked with the engine running the vehicle's "overheating" warning chimed and he observed that the heat gauge was in the "red zone." The contact turned the vehicle off, checked under the hood, and observed that the coolant reservoir was low. The contact filled the reservoir, however the failure reoccurred. The contact refilled the reservoir and checked for any coolant leaks under the vehicle and did not observe any puddles. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and determined that coolant had intruded into the cylinders. The mechanic referred the contact to a dealer. The contact called a dealer and was told that he needed to contact the manufacturer. The manufacturer advised the contact that there was a TSB Number: 19-2346 but that he would have to pay for the repair. The vehicle was not repaired. The failure mileage was approximately 112,000.
Ford Fusion energi 2016
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-18
- VIN: 3FA6P0H92GR
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact's mother owns a 2016 Ford Fusion. The contact stated while her mother was driving at an undisclosed speed, the check engine warning light was illuminated. Additionally, the driver noticed a strong coolant odor. The vehicle was taken to an independent mechanic, where the contact was informed that there was a coolant intrusion into the oil reservoir. The contact was referred to the dealer for assistance. The vehicle was then taken to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 132,646.
Ford Fusion energi 2013
- Date Of Incident: 2024-02-29
- Date Complaint: 2024-10-18
- VIN: 3FA6P0H79DR
- Components: STEERING
- Summary: See attached document for complaint.
Ford Fusion energi 2016
- Date Of Incident: 2024-10-12
- Date Complaint: 2024-10-17
- VIN: 3FA6P0G7XGR
- Components: UNKNOWN OR OTHER
- Summary: Without warning, my car got stuck in reverse while backing out of a parking spot. I could not shift the vehicle into any gear. I was stuck in the middle of a parking lot blocking traffic. Upon inspection, the Transmission shifter cable bushing was broken off causing the shifter cable to be dislodged from the actual transmission shifter. Same year, make and model have been recalled but not my VIN.
Ford Fusion energi 2017
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-17
- VIN: 3FA6P0K97HR
- Components: EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,VISIBILITY/WIPER
- Summary: Steering wheel clock spring is not working. Controls wipers, turn signals, speed control, voice commands, lane aware and allows to toggle thru control settings do not work. Ford doesn’t have part available or an ETA. This part covers vehicles from 2013 thru 2024 so currently vehicles coming down assembly line are using. My car is unusable like this. Aftermarket part is also unavailable. Please help
Ford Fusion energi 2017
- Date Of Incident: 2024-10-14
- Date Complaint: 2024-10-17
- VIN: 3FA6P0H74HR
- Components: POWER TRAIN
- Summary: The contact owns a 2017 Ford Fusion. The contact stated while at the fuel station, the contact's wife attempted to shift from park(P) to drive(D), but the rotary gear shifter failed to turn and was stuck in park(P). The contact met his wife at the gas station and knocked the side of the gear shifter until the vehicle responded as needed. The power train warning light was illuminated. The contact was able to drive to the residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 92,000.
Ford Fusion energi 2017
- Date Of Incident: 2024-09-23
- Date Complaint: 2024-10-17
- VIN: 3FA6P0H93HR
- Components: ENGINE AND ENGINE COOLING
- Summary: See attached document for complaint.
Ford Fusion energi 2017
- Date Of Incident: 2024-09-05
- Date Complaint: 2024-10-17
- VIN: 3FA6P0T90HR
- Components: POWER TRAIN,ENGINE
- Summary: While driving on the highway at 60MPH, the check engine light came on first, then got an overheating issue. Let car cool, then drove city streets and took car to an independent auto repair shop. They read the engine and it had error code P0304. Shop bore scoped into cylinder 4 and found engine coolant. Took to dealer to confirm, they did find that engine coolant was leaking into cylinder 4 and recommended replacing engine long block assembly for $9.25k.
Recalls Ford Fusion energi
The National Highway Traffic Safety Administration (NHTSA) has issued 2 recalls for different components of the Ford Fusion energi.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Ford Fusion energi 2019
- Report Received Date: 2019-02-15
- Manufacturer: Ford Motor Company
- Components: HYBRID PROPULSION SYSTEM
- Summary: Ford Motor Company (Ford) is recalling certain 2019 Fusion Energi Hybrid models. The affected vehicles may not adequately protect against direct and indirect contact of high voltage sources during normal operation. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 305, "Electric-Powered Vehicles: Electrolyte spillage and electrical shock protection."
- Consequence: Potential contact with high voltage sources increases the risk of injury.
- Remedy: Ford will notify owners, and dealers will install a Bus Electrical Center (BEC) cover over the high voltage fuses, free of charge. The recall began April 2, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C05.
- Model: Ford Fusion energi 2015
- Report Received Date: 2014-11-18
- Manufacturer: Ford Motor Company
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Summary: Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
- Consequence: If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
- Remedy: Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Latest negative Ford Fusion energi car reviews
Latest positive Ford Fusion energi car reviews
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Vehicle year: 2017
I love my 2016 Fusion Energi SE! It's been a great replacement for my old 2005 Hyundai Tucson V6. I opted for the base model with no extra features, and I'm so glad I did because the standard technology package is so robust compared to my old car - which had a tape cassette player (yikes!). Although the window sticker gas mileage changed on the 2016 model year at my time of purchase (108 mpge - 88 mpge), the 88 mpge was still a large enough improvement over my 21 mpg Hyundai. I consistently get a 30-35 mile pure electric range on this vehicle from a single full charge, plus I can still drive in electric only mode an additional few miles, if needed, on the hybrid battery when my electric battery is fully depleted. The car drives like a dream and is sooo amazingly smooth, even when the gasoline engine kicks on. The seats are comfortable, there is plenty of room for drivers with long legs and passengers to sit behind them. The quality of materials in the vehicle are top notch. The user controls and touch screen work well and are responsive. The voice controlled features are wonderful! I can switch the radio/satellite stations verbally, adjust the temperature verbally, make phone calls, etc. without ever touching a button on the touch screen or control panel. Overall, I couldn't be happier with my purchase!Hi there! I'm a proud owner of the electric Energi and I live in Arizona near Phoenix. I did a quick check of my utility rates and found out that it only costs me an average of 42 cents a day to charge my car from empty to full using my utility's electric car rate plan. The best part is that the car charges on the standard supplied charger in less than 6 hours, usually around 5 1/2 hours for a complete charge. Partial charges take even less time, which is super convenient. At first, I thought I needed to purchase the rapid charger, but I found out that the supplied charger is more than enough. The My Ford Mobile app for phones and the web-based version for PCs came activated upon purchase, and I believe new owners receive 5 years of free access. The app provides updated trip data and charge data that is remarkably accurate. You can see the existing range on the batteries, if the car is charging, where mobile charge stations are located nearby, your driver stats/rankings, etc. You can even lock/unlock your vehicle from the app, turn it on/off, and get an exact GPS location on your vehicle at any moment in time. I haven't had any equipment malfunctions with the vehicle or the app/web service, which is a huge relief. The trunk space is adequate for grocery shopping, and I've even managed to fit two mid-size suitcases in there. Overall, I can confidently say that this is the best car I have ever owned. It rides nicer than any BMW, Lexus, Lincoln, or Prius that I have ever ridden in or driven. I still can't believe the value for the money, and with the $4000 federal tax credit for the electric capability of the vehicle, it is priced almost the same as the hybrid-only version. If you're on the fence about this car or uncertain if you should purchase the electric version or the hybrid-only version, I highly recommend taking a chance on the electric Energi. It may exceed your expectations, just like it did mine. By the way, I've owned this car for 3 years now and I still love it!I had some issues with charging my vehicle after the modem replacement, but they were finally resolved. The original modem was no longer being serviced, so Ford asked owners to bring their cars in for installation of a new supported modem. However, after I received the new modem, I faced extensive issues with programming the car's charging intervals using both the app, the website, and the vehicle dash controls. It took Ford almost a full year to solve the problem. Despite the frustration, I must say that Ford was very respectful and professional throughout the process. Although my local dealer was not as professional and accommodating, Ford corporate took over and made sure things were handled and my vehicle was repaired. Shortly thereafter, about 2.5 years into owning the vehicle, my electric charging cord malfunctioned and my vehicle consistently failed to charge overnight. However, a simple warranty swap out of that part solved the issue immediately. I still continue to get electric range capability far in excess of what Ford advertises. It's summer in Arizona so I'm running my AC at all times and I continue to get 28-31 miles of electric range. I absolutely love this car and would highly recommend it.
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Vehicle year: 2017
I really love this car! It's such a huge improvement over my previous Toyota Prius that I drove for six years. Although the mpg is less than the Prius, the FFE is a mid-size vehicle that is solid, hugs the road, and is so QUIET, unlike my Prius. My model came with voice-controlled navigation, heated and cooled front seats, adaptive cruise control, and a driver assistance package. I'm getting over 20 miles per charge, and the hybrid mode is easily giving me 43-46 on the highway. The trunk is a bit small, but that's not an issue for me. I charge the FFE using 110 V, which only costs about $0.85 per day. I was able to save a total of $7,257 off the sticker price by taking advantage of available incentives. I received a $1,500 rebate from the California Clean Vehicle Rebate Project (CVRP) and will get a $4,007 tax deduction for 2016. And by the way, the vehicle looks absolutely sharp, both inside and out!
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Vehicle year: 2014
Hi there! I hope you're doing well. I wanted to share my experience with my Ford Energi. I purchased it as a model car with around 9,000 miles and have put about 5,000 miles on it since then. While I've had a few issues with the battery and check engine light, my dealer has been really responsive and helpful throughout the process. However, I'm still a bit concerned about the car's reliability and performance, especially since it's only at 14,000 miles now. Do you have any advice on how to address this with the dealer? Thank you!
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Vehicle year: 2017
I've owned 20 cars in the last 15 years, including Lincolns, Jags, Mercedes, BMWs, Minis, Nissans, Volvos, Hondas, Jeeps, Fords, Mercury and VWs. Although I've always loved Ford trucks, I've strayed away from their cars due to their trade-in/resale value and second place quality compared to American built, foreign rivals. However, I recently shopped around and found the FFHE, which offered a $6000 rebate and a $4007 tax rebate, putting me right where I needed to be. I've often thought about hybrids, but never really considered buying one. However, I'm glad I did! This car is very economical whether driven on battery or gas. Although there have been complaints about the lack of distance while driving in the battery mode, it is disclosed that environment, terrain, driving habits and running accessories WILL alter the estimated battery economy. The car is smooth, quiet, comfortable and the interior is reminiscent of a high line vehicle! The interface is a little difficult to navigate at first, but a piece of cake to master once you figure it out. From a drained battery, it takes more like 5 hours to fully charge vs. Ford's estimated 7 hours. The Ford app is nothing short of amazing and addictive and I can't get enough of driving this car! I used to be a Ford Truck kinda guy, but now I'm a Ford Truck and FFHE kinda guy! I think we have finally found a car that we'll stick with and I'm already looking forward to specking out our next one!
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Vehicle year: 2018
Great city car! It's perfect for driving on country roads and I get about 35mpg. After driving it for a month, I plugged mine in and now it's near 50mpg! Other than the small trunk, I have absolutely no complaints. Plus, a full charge only uses 7 kwh of electricity. If you only go short distances, you'll almost never have to put gas in!
Are you having problems with your Ford Fusion energi?
Antone Heidenreich 2025-08-03
Vehicle year: 2018
So I have had this car for about 2 years now. I must have a serious Lemon considering all the great reviews. My Fusion has had one electrical failure after another. Over two years the car has sat in service more days than I have been able to drive it. IF the car worked, it could be great. It is very comfortable and has an excellent ride. However there is NO TRUNK for those who actually would use such a thing. The battery pack takes up the full space, so you can fit about a rolled Yoga mat and a few bags of groceries in the trunk, then everything else will be in the back seat space. I really want to love this car, but considering all the major mechanical failures, I can only say I am very lucky I leased and did not buy.
Joshua Lockman 2025-06-12
Vehicle year: 2013
The car had to be towed back to the dealership twice within a 3-month period due to a completely dead 12v battery. The first time, the dealership fixed it and attributed the issue to a software problem. However, the second time, the car is still at the dealership and jump-starting the battery did not work. Unfortunately, without electricity, accessing the rear trunk and the electronic transmission is impossible, and the doors can only be unlocked using the emergency key. With only a few months left on the lease and 14k miles, another battery issue would be unacceptable. Therefore, if this issue persists, I will have to invoke the Lemon Law in California. It is regrettable that the next person who buys this car may face similar issues.
Westley Huels 2025-06-07
Vehicle year: 2015
The car had to be towed back to the dealership twice within a 3-month period due to a completely dead 12v battery. The first time, the dealership fixed it and attributed the issue to a software problem. However, the second time, the car is still at the dealership and jump-starting the battery did not work. Unfortunately, without electricity, accessing the rear trunk and the electronic transmission is impossible, and the doors can only be unlocked using the emergency key. With only a few months left on the lease and 14k miles, another battery issue would be unacceptable. Therefore, if this issue persists, I will have to invoke the Lemon Law in California. It is regrettable that the next person who buys this car may face similar issues.
Hardy Volkman 2025-05-29
Vehicle year: 2015
My battery has died 5 times in the past 28 months, even after being replaced by the dealer.
Lennie Turcotte 2025-05-08
Vehicle year: 2017
Over the past two years, I have only visited a gas station six times and used 36 gallons of gas, with an average MPG of 168 for my short trips. Charging my car overnight using a 120 Volt outlet costs me only 7.1 cents per KW. I have had to visit the Ford dealer service department four times, once for a tire fix, twice for service, and once for a yearly state inspection. Although I have a recall on the car's modem and a quarter of the light ring around the charging plug has burned out, both issues are covered under warranty. To date, my total cost of ownership has been under $300.00, and I have driven just over 7000 miles. While I wish the car had more trunk space and a spare tire, I cannot say anything bad about my Ford PHEV. It is both classy and comfortable, transporting us to and from any place we choose to go. I hope that Ford will offer a larger battery and more space to haul in a future model, but overall, I am very satisfied with my 2016 Ford Fusion Energi plug-in hybrid. It gets over 88 MPG, and I have only put 125 miles on the odometer since I bought it on May 23rd, 2015. Although I miss the Ice Blue color of my previous car, the White color I chose is still a great option. I have done the math and found that charging the battery on 120-volt house current is cheaper than using NRG EVGO or Blink 220-volt charging stations. While the truck space is limited, and there is no spare tire, I got the car at a reduced price that I can live with. Thank you, Ford, for providing such a great car, even though you are discontinuing the model in 2020.I really enjoy driving my Ford Fusion Energi, despite the two recalls it had, the last one being to fix a steering wheel bolt. The car has great mileage, over 180 MPG, which is fantastic. However, I am considering trading it in before its value drops, and unfortunately, there are no replacement deals for the next PHEV that Ford might offer. I am currently looking at the Chrysler Pacifica Limited PHEV, which has a larger battery and more space for passengers and cargo. If you're in the market for a hybrid gas/electric vehicle, I highly recommend the Chrysler Pacifica Limited Hybrid. It offers great mileage and interior space, making it a smart choice. The Pacifica Hybrid has a range of 566 miles, which is impressive.