Ford Fusion energi problems
The Ford Fusion Hybrid is a gasoline-electric hybrid powered version of the mid-sized Ford Fusion sedan manufactured and marketed by Ford, now in its second generation. A plug-in hybrid version, the Ford Fusion Energi, was released in the U.S. in February 2013.
The first generation was launched to the U.S. market in March 2009 for model year 2010, together with its badge-engineered variants, the Mercury Milan Hybrid and the Lincoln MKZ Hybrid. The second generation was launched under the Ford and Lincoln brands for model year 2013, went on sale in the U.S. in October 2012.
The U.S. Environmental Protection Agency (EPA) rated the 2010 Ford Fusion Hybrid at 39 mpg‑US (6.0 L/100 km; 47 mpg‑imp) combined city/highway. The second generation hybrid improved the fuel economy rating to 42 mpg‑US (5.6 L/100 km; 50 mpg‑imp) for combined city/highway driving. The EPA rated the Energi's combined city/highway fuel economy in all-electric mode at 88 miles per gallon gasoline equivalent (MPG-e) (2.7 L gasoline equivalent/100 km; 106 mpg-imp). In hybrid operation (charge-sustaining mode), the Energi has a combined fuel economy of 38 mpg‑US (6.2 L/100 km; 46 mpg‑imp).
The Fusion Hybrid has won the 2010 North American Car of the Year Award, and the entire 2013 Ford Fusion line-up, including the Fusion hybrid and plug-in variants, won the 2013 Green Car of the Year. As of December 2016, over 285,000 units of the Fusion hybrid family have been sold in the United States since 2009, including the plug-in hybrid variant. As of December 2016, sales of the Fusion Energi totaled 43,327 units delivered in its main market, the U.S.
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Ford Fusion energi model years
Common Ford Fusion energi problems
The Ford Fusion Energi, a plug-in hybrid midsize sedan produced from 2013 to 2020, has faced several common issues that owners have reported. The most significant problem category for the Fusion Energi is electrical issues, with the 2013 model year being the worst due to its high repair costs and problems at lower mileage.
One of the most common issues across various model years is a loss of steering, which appeared frequently in the 2013 model year. This problem can be expensive to fix, with an average cost of $2,200 and an average mileage of 51,000 miles.
The 2013 Ford Fusion Energi also had issues with the transmission, including harsh or delayed shifting, squeaks and creaks when bumping or turning, swollen lug nuts, and transmission oil leaks. These problems can lead to expensive repairs and affect the overall driving experience.
Another common issue with the Ford Fusion Energi is rodent damage, which is caused by the vehicle's electrical system components being attractive to rodents that chew on the wires. This issue can lead to electrical problems and require costly repairs.
When considering purchasing a used Ford Fusion Energi, it is essential to be aware of these common issues and consider the most reliable model years. The 2013 model year is generally considered the worst due to its high repair costs and frequent problems at lower mileage. It is always a good idea to research the specific model year and check for any recalls or common issues before making a purchase.
What is the problem with the Ford Fusion PHEV?
Don't Charge Ford Fusion Plug-In Hybrids Until a Recall Repair Is Done, the Automaker Says. Ford is recalling nearly 15,000 Fusion plug-in hybrid (PHEV) sedans from the 2019 and 2020 model years because they may not start, lose power when driving, and be at risk of catching fire.
What is the Ford Fusion Energi lawsuit?
This class action concerns the alleged negligent and dangerous design, manufacture and installation of the high-voltage battery energy control module in the 2019-2020 Ford Fusion PHEV vehicles. In June 2023, Ford Canada and Ford US disclosed the dangerous defect and commenced a recall.
How long will Ford Fusion Energi last?
Although the Ford Fusion Energi doesn't have a great range, it can last a long time. According to enginepatrol.com, the Ford Fusion Energi will last 200,000-300,000 miles if it receives proper care and maintenance.
Is the Ford Fusion Energi a good car?
Very comfortable, affordable, efficient vehicle. The Ford Fusion Energi is a plug in hybrid (PHEV). It will travel up to 20 miles on electricity only, then it switches to standard hybrid mode. Great commuter car.
Percentage distribution of complaints by Ford Fusion energi years
We have researched Ford problems and analysed all the complaints filed against Ford Fusion energi cars and compiled the top 5 most problematic Ford Fusion energi model years:
- Ford Fusion energi 2013
- Ford Fusion energi 2016
- Ford Fusion energi 2014
- Ford Fusion energi 2015
- Ford Fusion energi 2017
Below you can see the percentage distribution of known problems by Ford Fusion energi model years.
Distribution of the number of complaints by Ford Fusion energi years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Ford Fusion energi car problems categorized by type of issue
After analysing all complaints related to Ford Fusion energi , it was concluded that the most common issues with these cars are:
- Engine problems
- Power train problems
- Steering problems
- Electrical system problems
- Unknown or other problems
The graph below shows statistics for all Ford Fusion energi vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Fusion energi model years
A total of 238 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Fusion energi model years
There were a total of 113 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Fusion energi model years
There were a total of 169 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Fusion energi model years
There were a total of 2 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 6290 complaints about various vehicle components related to the Ford Fusion energi . Below are the 25 most recent complaints reported for Ford Fusion energi vehicles.
Latest 25 complaints
Ford Fusion energi 2016
- Date Of Incident: 2024-10-20
- Date Complaint: 2024-10-25
- VIN: 3FA6P0H75GR
- Components: EXTERIOR LIGHTING,SERVICE BRAKES
- Summary: The contact owns a 2016 Ford Fusion. The contact stated that the exterior brake lights remained on after turning off the vehicle. The vehicle was taken to the dealer, where the contact was informed that the vehicle was not covered under Ford Campaign Number: 22S02. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Ford Fusion energi 2015
- Date Of Incident: 2023-03-25
- Date Complaint: 2024-10-25
- VIN: 3FA6P0HD3FR
- Components: ENGINE
- Summary: The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle over heated and the engine temperature warning light illuminated. The vehicle was driven to the shoulder of the road. The contact stated that the vehicle lost motive power, the engine over heating warning light continued to illuminate. The contact stated that the engine shut off and did not restart. The vehicle was towed to the contact's residence. The vehicle was towed to an independent mechanic where it was diagnosed with a failed engine due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 180,000.
Ford Fusion energi 2014
- Date Of Incident: 2024-10-24
- Date Complaint: 2024-10-24
- VIN: 1FA6P0H7XE5
- Components: ENGINE
- Summary: When accelerating from a stopped position, the throttle is staying stuck wide open. Without my foot on the accelerator, the engine still accelerates wide open. Stepping on the brake, doesn't do anything or make it stop. It has now happened 3 times in the last 2 weeks. I was not taking off at a fast speed. I was accelerating at a normal rate.
Ford Fusion energi 2013
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-22
- VIN: 3FA6P0HRXDR
- Components: STEERING
- Summary: The contact owns a 2013 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the steering wheel seized. In addition, the contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with power steering rack assembly failure. The contact was informed that the power steering rack assembly needed to be replaced and reprogrammed. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty. The contact stated that in July 2023 the first failure occurred, and the relays in the steering box were replaced. The vehicle was repaired; however, the failure recently reoccurred. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under NHTSA Campaign Number: 13V232000 (Steering); however, the contact was informed that the VIN was not included in the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 65,510.
Ford Fusion energi 2015
- Date Of Incident: 2024-10-21
- Date Complaint: 2024-10-21
- VIN: 3FA6P0HD0FR
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2015 Ford Fusion. The contact stated while the vehicle was parked, there was white smoke intermittently coming from the exhaust pipe. No warning light was illuminated. The failure occurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed that there was coolant intrusion into the cylinder and that the engine needed to be replaced. The mechanic made the contact aware of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was repaired; however, the failure reoccurred. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 130,000.
Ford Fusion energi 2017
- Date Of Incident: 2024-10-21
- Date Complaint: 2024-10-21
- VIN: 3FA6P0K90HR
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, the engine started to vibrate violently. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant was leaking into the engine block, resulting in damages to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 84,000.
Ford Fusion energi 2017
- Date Of Incident: 2024-10-15
- Date Complaint: 2024-10-18
- VIN: 3FA6P0D98HR
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2017 Ford Fusion. The contact stated that upon the start of the engine, the "Service Engine Now" warning message appeared on the instrument panel. The vehicle was taken to a local dealer where it was diagnosed with coolant intrusion and needed an engine replacement. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 49,000.
Ford Fusion energi 2016
- Date Of Incident: 2024-10-02
- Date Complaint: 2024-10-18
- VIN: 3FA6P0H95GR
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2016 Ford Fusion. The contact stated while parked with the engine running the vehicle's "overheating" warning chimed and he observed that the heat gauge was in the "red zone." The contact turned the vehicle off, checked under the hood, and observed that the coolant reservoir was low. The contact filled the reservoir, however the failure reoccurred. The contact refilled the reservoir and checked for any coolant leaks under the vehicle and did not observe any puddles. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and determined that coolant had intruded into the cylinders. The mechanic referred the contact to a dealer. The contact called a dealer and was told that he needed to contact the manufacturer. The manufacturer advised the contact that there was a TSB Number: 19-2346 but that he would have to pay for the repair. The vehicle was not repaired. The failure mileage was approximately 112,000.
Ford Fusion energi 2016
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-18
- VIN: 3FA6P0H92GR
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact's mother owns a 2016 Ford Fusion. The contact stated while her mother was driving at an undisclosed speed, the check engine warning light was illuminated. Additionally, the driver noticed a strong coolant odor. The vehicle was taken to an independent mechanic, where the contact was informed that there was a coolant intrusion into the oil reservoir. The contact was referred to the dealer for assistance. The vehicle was then taken to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 132,646.
Ford Fusion energi 2013
- Date Of Incident: 2024-02-29
- Date Complaint: 2024-10-18
- VIN: 3FA6P0H79DR
- Components: STEERING
- Summary: See attached document for complaint.
Ford Fusion energi 2016
- Date Of Incident: 2024-10-12
- Date Complaint: 2024-10-17
- VIN: 3FA6P0G7XGR
- Components: UNKNOWN OR OTHER
- Summary: Without warning, my car got stuck in reverse while backing out of a parking spot. I could not shift the vehicle into any gear. I was stuck in the middle of a parking lot blocking traffic. Upon inspection, the Transmission shifter cable bushing was broken off causing the shifter cable to be dislodged from the actual transmission shifter. Same year, make and model have been recalled but not my VIN.
Ford Fusion energi 2017
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-17
- VIN: 3FA6P0K97HR
- Components: EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,VISIBILITY/WIPER
- Summary: Steering wheel clock spring is not working. Controls wipers, turn signals, speed control, voice commands, lane aware and allows to toggle thru control settings do not work. Ford doesn’t have part available or an ETA. This part covers vehicles from 2013 thru 2024 so currently vehicles coming down assembly line are using. My car is unusable like this. Aftermarket part is also unavailable. Please help
Ford Fusion energi 2017
- Date Of Incident: 2024-10-14
- Date Complaint: 2024-10-17
- VIN: 3FA6P0H74HR
- Components: POWER TRAIN
- Summary: The contact owns a 2017 Ford Fusion. The contact stated while at the fuel station, the contact's wife attempted to shift from park(P) to drive(D), but the rotary gear shifter failed to turn and was stuck in park(P). The contact met his wife at the gas station and knocked the side of the gear shifter until the vehicle responded as needed. The power train warning light was illuminated. The contact was able to drive to the residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 92,000.
Ford Fusion energi 2017
- Date Of Incident: 2024-09-23
- Date Complaint: 2024-10-17
- VIN: 3FA6P0H93HR
- Components: ENGINE AND ENGINE COOLING
- Summary: See attached document for complaint.
Ford Fusion energi 2017
- Date Of Incident: 2024-09-05
- Date Complaint: 2024-10-17
- VIN: 3FA6P0T90HR
- Components: POWER TRAIN,ENGINE
- Summary: While driving on the highway at 60MPH, the check engine light came on first, then got an overheating issue. Let car cool, then drove city streets and took car to an independent auto repair shop. They read the engine and it had error code P0304. Shop bore scoped into cylinder 4 and found engine coolant. Took to dealer to confirm, they did find that engine coolant was leaking into cylinder 4 and recommended replacing engine long block assembly for $9.25k.
Recalls Ford Fusion energi
The National Highway Traffic Safety Administration (NHTSA) has issued 2 recalls for different components of the Ford Fusion energi.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Ford Fusion energi 2019
- Report Received Date: 2019-02-15
- Manufacturer: Ford Motor Company
- Components: HYBRID PROPULSION SYSTEM
- Summary: Ford Motor Company (Ford) is recalling certain 2019 Fusion Energi Hybrid models. The affected vehicles may not adequately protect against direct and indirect contact of high voltage sources during normal operation. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 305, "Electric-Powered Vehicles: Electrolyte spillage and electrical shock protection."
- Consequence: Potential contact with high voltage sources increases the risk of injury.
- Remedy: Ford will notify owners, and dealers will install a Bus Electrical Center (BEC) cover over the high voltage fuses, free of charge. The recall began April 2, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C05.
- Model: Ford Fusion energi 2015
- Report Received Date: 2014-11-18
- Manufacturer: Ford Motor Company
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Summary: Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
- Consequence: If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
- Remedy: Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Latest negative Ford Fusion energi car reviews
Latest positive Ford Fusion energi car reviews
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Vehicle year: 2014
I'm so excited to share my experience with the car I bought as a company advertising gimmick (limo rental)! Our offices produce excess solar energy, so we wanted to advertise a completely emissions-free car (for its first 20 miles on each charge). I had the pleasure of driving it exclusively for the first two weeks and I just couldn't bring myself to turn over the keys. Even though I own over thirty cars, including a Mercedes S600 and several classic Bentleys and Rolls Royce, driving this one makes me the proudest. It's so much fun to take off fast from stop lights, this time in EV only mode, completely noiselessly and without fumes. I wish all cars were this much clean fun to drive - I can't stop talking about it!
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Vehicle year: 2016
If you're in the market for a car with great fuel mileage and a smooth ride, consider the Ford Fusion Energi. I personally made the switch and have been able to save a significant amount of money on fuel. It's a great feeling to be able to pay for the car with the money I'm saving. I remember back in 1973 when gas prices were sky-high, and now I'm able to turn the tables. What goes around comes around, and I'm definitely enjoying the benefits.
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Vehicle year: 2016
I am thrilled with my 2016 Ford Fusion Energi, which I purchased on March 22, 2016. It is a great-looking car that is comfortable to drive and handles well. The best part is the fantastic mileage I get! When I bought the car, it was filled up at the dealership, and I didn't need to put any gas in it until my birthday three months later on June 22nd. I was curious about my mileage, so I filled it up, and it only took 5.138 gallons to fill up after driving 716 miles! I mostly drive within the 19-mile electric range, which has proven to be fairly accurate. I only need to use hybrid mode when I visit my son or daughter, or for any trip over the electric mode limit. I calculate that I may spend around $8 per month to charge the car, but I have not noticed any significant change in my bill. Although I do wish that Ford would place the battery system between the frame like Tesla to allow more trunk space, and the Mytouch system takes a while to learn, those are my only points of concern. After driving the car for two years and covering 10,335 miles, I still love the Fusion very much. However, I do have a couple of wishes, the first of which would require a complete car redesign as it relates to trunk space. This is not a huge issue, but it is noteworthy if you purchase larger items when shopping. The trunk space is limited because of the space needed by the placement of the chargeable battery pack in the trunk area. Our 2018 Camry hybrid offers more trunk space, but then it only averages 30 to 34 mpg per fill-up. Note, this is nowhere near the claimed mpg.Yes, I have read the test reports. However, unlike our Camry Hybrid, our Fusion rarely gets the claimed mileage. I was also concerned about the range when in electric or EV mode, as my EV mode range dropped this Fall to about six miles on a full charge. I went to two dealerships, and they told me everything was good. But after two years and 10,000 miles, I knew it was not. So, I contacted Ford about my concern, and they advised me to take it back to my dealership for another look. After this last visit, my car is much better and closer to normal. On a positive note, I found another feature that Ford has that Camry and others do not. All 4 doors can be opened or locked without having to access your key fob. This is very handy when you approach the car with your hands full of shopping bags and cannot get to your keys easily.
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Vehicle year: 2015
You'll never get to know the name of the cashier at the gas station. However, my wife was pleasantly surprised by the comfort, quietness, and style of the Ford Titanium, despite her initial doubts. It's a great option for commuters, as it only adds around twenty dollars to my home electric bill while saving me about $150 on gas. The only downsides are the small trunk and the battery's reduced effective distance in cold weather.
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Vehicle year: 2017
If you're in the market for a car with great fuel mileage and a smooth ride, consider the Ford Fusion Energi. I personally made the switch and have been able to save a significant amount of money on fuel. It's a great feeling to be able to pay for the car with the money I'm saving. I remember back in 1973 when gas prices were sky-high, and now I'm able to turn the tables. What goes around comes around, and I'm definitely enjoying the benefits.
Are you having problems with your Ford Fusion energi?
Leon Walker 2025-03-19
Vehicle year: 2016
Over the past two years, I have only visited a gas station six times and used 36 gallons of gas, with an average MPG of 168 for my short trips. Charging my car overnight using a 120 Volt outlet costs me only 7.1 cents per KW. I have had to visit the Ford dealer service department four times, once for a tire fix, twice for service, and once for a yearly state inspection. Although I have a recall on the car's modem and a quarter of the light ring around the charging plug has burned out, both issues are covered under warranty. To date, my total cost of ownership has been under $300.00, and I have driven just over 7000 miles. While I wish the car had more trunk space and a spare tire, I cannot say anything bad about my Ford PHEV. It is both classy and comfortable, transporting us to and from any place we choose to go. I hope that Ford will offer a larger battery and more space to haul in a future model, but overall, I am very satisfied with my 2016 Ford Fusion Energi plug-in hybrid. It gets over 88 MPG, and I have only put 125 miles on the odometer since I bought it on May 23rd, 2015. Although I miss the Ice Blue color of my previous car, the White color I chose is still a great option. I have done the math and found that charging the battery on 120-volt house current is cheaper than using NRG EVGO or Blink 220-volt charging stations. While the truck space is limited, and there is no spare tire, I got the car at a reduced price that I can live with. Thank you, Ford, for providing such a great car, even though you are discontinuing the model in 2020.I really enjoy driving my Ford Fusion Energi, despite the two recalls it had, the last one being to fix a steering wheel bolt. The car has great mileage, over 180 MPG, which is fantastic. However, I am considering trading it in before its value drops, and unfortunately, there are no replacement deals for the next PHEV that Ford might offer. I am currently looking at the Chrysler Pacifica Limited PHEV, which has a larger battery and more space for passengers and cargo. If you're in the market for a hybrid gas/electric vehicle, I highly recommend the Chrysler Pacifica Limited Hybrid. It offers great mileage and interior space, making it a smart choice. The Pacifica Hybrid has a range of 566 miles, which is impressive.
Hilario Haag 2025-03-16
Vehicle year: 2014
My battery has died 5 times in the past 28 months, even after being replaced by the dealer.
Manuela Miller 2025-02-24
Vehicle year: 2016
The plug-in option is not very practical as it has limited battery capacity and is only useful for short distances. Additionally, the plug-in hybrid has very little trunk space. The car also has some issues with the windshield fogging over and the lane sensing feature can be annoying. However, it is important to note that these are common issues with many vehicles and can be resolved with proper maintenance. While the car may not be suitable for everyone, it is still a reliable and well-made vehicle. As with any car purchase, it is important to do your research and consider all factors before making a decision.
Stuart Adams 2025-02-05
Vehicle year: 2014
The car had to be towed back to the dealership twice within a 3-month period due to a completely dead 12v battery. The first time, the dealership fixed it and attributed the issue to a software problem. However, the second time, the issue still persists and the car is still at the dealership. Despite attempting to jump-start the battery, the rear trunk remains inaccessible and the electronic transmission is locked. Additionally, the doors are locked and can only be accessed using the emergency key, which presents another challenge. With only a few months left on the lease and 14k miles on the car, any further issues with the battery will result in the Lemon Law in California being invoked. It is regrettable that the next person who purchases this car will have to deal with these issues.
Arch Steuber 2025-01-23
Vehicle year: 2014
My car lost power on the freeway while I was driving in the car pool lane with no shoulder. Although I had plenty of gas, it did not switch over. The dealer updated the modules, but unfortunately, there seems to be a recurring problem with the modules on this car. I have had to update them numerous times for everything from the windows not working properly to not switching over to gas power and time of use charging option. Unfortunately, I am no longer under warranty due to the mileage and am being charged to update modules that seem to malfunction randomly. It's frustrating to think that this car could end up costing me a small fortune just in updates. I hope the dealer can find a more permanent solution to this issue.