2015 Kia Soul ev problems
The Kia Soul EV (also known as Kia e-Soul) is an all-electric subcompact hatchback manufactured by Kia and based on the Kia Soul. The US Environmental Protection Agency (EPA) official range for the 2020 Kia Soul EV is 243 miles (391 km).
Deliveries of the first generation began in South Korea in May 2014. European sales began in July 2014. Sales started in the U.S. in October 2014; initially it was sold only in California, Oregon, and several Eastern states with the largest EV markets and infrastructure including New York, New Jersey and Maryland. Global sales exceeded the 10,000 unit milestone in January 2016, with Europe as the leading market with 6,770 units sold. Germany was the leading European market with 3,853 units sold through December 2015.
A second generation was introduced in 2019 for the 2020 model year, sold in both Europe and Canada. It was delayed until 2021 for the US market.
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Common 2015 Kia Soul ev problems
The 2015 Kia Soul EV has been associated with several common problems based on complaints from owners. One of the most significant issues is engine failure, which has been reported by several owners of various Kia Soul models, including the 2015 model. This problem has been prevalent in the Kia Soul, with many complaints detailing how the vehicle suddenly loses power and stops altogether. Engine failure is a severe issue that costs thousands of dollars to repair, making it a significant concern for owners.
Another problem that has been reported by owners of the 2015 Kia Soul EV is the intermittent failure of the parking pawl used to engage the parking gear because of damage sustained to the parking mechanism of the Gear Drive Unit (GDU). This issue can cause the vehicle to move even if it is sitting in Park, posing a significant safety risk for owners. The problem has been identified in 2015-2019 Soul EV models, affecting 6,262 units.
In addition to engine failure and parking pawl issues, the 2015 Kia Soul EV has also been associated with problems related to the exhaust system, including muffler, pipes, catalytic converter, exhaust manifold, heat shields, and leaks. One owner reported having to replace the catalytic converter twice within a year, with the first replacement costing $2,800 and the second replacement costing $1,800. Another owner reported a problem with the exhaust pipe connection, which was diagnosed as a sensor problem and required $1,800 of additional work.
The 2015 Kia Soul EV has also been subject to at least five recalls in the United States, including a recall for a problem inside the high-voltage battery that could cause a fire while driving. The recall affects certain 2015-2019 Kia Soul EV models, with 2,176 units affected. Kia will notify owners by mail and instruct them to bring their vehicles to a dealership to update the battery management system software.
In summary, the 2015 Kia Soul EV has been associated with several common problems, including engine failure, parking pawl issues, and problems related to the exhaust system. The vehicle has also been subject to at least five recalls, including a recall for a problem inside the high-voltage battery that could cause a fire while driving. These issues have posed significant safety risks and financial burdens for owners, making them important considerations for anyone considering purchasing a used 2015 Kia Soul EV.
Are there any problems with a 2015 Kia Soul?
There is a class action lawsuit/settlement against Kia/Hyundai due to engine failure which the 2015 Soul falls under. As a result, the warranty is extended to 10 years or 150,000 miles.
What is the recall on the 2015 Kia Soul?
Summary: Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture. Tip: Recalls don't affect every vehicle of the same year, make and model.
What year did Kia Soul have engine problems?
Users have raised engine problems across the Kia Soul model for years. However, model years 2010 to 2016 were prone to engine complaints. Additionally, the 2020-21 model was recalled for severe engine issues.
What is the true range of the Kia Soul EV?
about 225 miles
The battery of the Kia Soul EV 64 kWh has an estimated total capacity of 67.5 kWh. The usable capacity is 64 kWh. A range of about 225 miles is achievable on a fully charged battery.
2015 Kia Soul ev car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Kia Soul ev problems, we found that the most common problems with these 2023 model year vehicles are:
- Engine problems
- Unknown or other problems
- Fuel/propulsion system problems
- Electrical system problems
- Power train problems
The graph below shows statistics for all 2015 Kia Soul ev vehicle components and the number of complaints received.
Latest 25 complaints 2015 Kia Soul ev
The NHTSA has received 810 complaints about various vehicle components related to the 2015 Kia Soul ev. Below are the 25 most recent complaints reported for 2015 Kia Soul ev vehicles.
2024-10-25
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-10-25
- VIN: KNDJP3A5XF7
- Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: purchased vehicle on 10/12/2024 was driving it home the car started knocking, and loosing acceleration on freeway. the car was smelling of very volatile gas fumes. i put some gas in car for the trip home . drove about 15-18 miles had to pullover into the v shape of the merging section of a on ramp,. could not make it to the emergency lane on the freeway. used family members road side assistance to get car home, took it to the kia dealer (car pros moreno valley) towed to them because they said had to get a appt,. which they set up for today 10/25/2024. the intake person was letting us know it was just a update as if the fuel leak and oil leak was not a part of the recall and it would cost us 9000-13,000 to fix the engine plus the diagnosis of 240.00 getting the run around already for a dangerous situation. the car has caught fire for other owners, of the same year and make. the customer care person stated to me it is just a oil pan leak, as if the car is safe and anything else is our problem. the car reeks of fumes and could not be safe to drive. they were questioning us about the recall as to why it was not done? we told him we were not the owners we dont know if they got the notices? no, unknown only owned the car 0n 10/12/24 for 30 minutes before this started warning lights appeared on dash after knocking and acceleration went out. car was towed and left at kia dealer today. he was talking to us as if it was our fault the car was dangerous and could blow up while driving!!!
2024-10-21
ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-03-01
- VIN: KNDJN2A23F7
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: Earlier last year, we had suddenly had an issue with the Kia Soul. We received a check engine light and noticed a loud clicking noise as the vehicle began accelerating and noticed the vehicle had difficulty accelrating. We left the vehicle parked and then attempted to change the battery and oil to see if either were a contributing factor. When we noticed no improvement upon turning on the car, we took the vehicle to a licensed dealership: Arapahoe Kia to check the vehicle to diagnose the issue and help determine if this was covered under warranty. On our drive (which was about 2 miles from where we had left the car, the engine seized so we had the vehicle towed there. Once we got the diag back, they told us the code but wanted service records to honor the warranty from all oil changes in all states for the past 5 years or pay full cost of vehicle. No mention was made of the prior repaired recalls or determination if the cause could have been because of the unprepared recall that clearly states the syptoms and result being the exact problem we experienced. A few months later when we received notification from a different licensed dealer we had the unrepaired recall (in automated texts and emails), we called back Arapahoe Kia who still had the car, and they again stated service records would be needed to honor the NHTSA recall and also admitted they didn’t attempt to identify if the engine issue we had was caused by the unrepaired recall, as they only looked at the code and visual inspection of oil sludge, and treated it like a warranty claim to deny and did not validate the recall as the cause. But they still have refused to actually inspect the recall concern to determine if the engine trouble was caused by it and repair it as obligated if it was. Instead they keep asking us to pay for the full engine without validating root cause under the NHTSA recall.
2024-10-10
ENGINE PROBLEM
- Date Of Incident: 2024-09-30
- VIN: KNDJX3A57F7
- Components: ENGINE
- Summary: The car has consistently burned oil, and I’ve had several engine-related repairs: 09/2022: Camshaft replaced. The check engine light came on again, but I was told the camshaft was fine and that the car just needed an oil change. 04/2023: Check engine light came on, AutoZone diagnostic code P0011. 06/2023: Check engine light on again, AutoZone diagnostic code P0011. 09/2023: Check engine light on again AutoZone diagnostic code P0011. 06/2024: Check engine light came on AutoZone diagnostic code P0014. 07/2024: check engine light on-taken to Firestone Auto for an oil change 07/2024: check engine light on- car to Christian Brothers Automotive, where the camshaft and timing chain belt were replaced. Documented a knocking sound in the vehicle. 09/30/2024: Vehicle shook violently on the highway, sputtering as if the engine would fail. Check engine light came on after car began to shake. 10/2024: We Care Auto diagnosed the car. I was told the engine needs replacement due to misfires, low compression, and no oil in cylinders 2 and 3. Safford Kia Brown of Manassas recommended replacing the ignition coil, spark plugs, and conducting a fuel induction service, diagnostic, and synthetic oil change. Given the car’s engine history, I don’t believe this will resolve the root problem, and it’s likely the car will need more repairs soon. Driving under these conditions compromises my safety and the safety of others, increasing the likelihood of a life-threatening situation. Per Motor and Wheel and Fast Company, the December 2020 recall addressed engine issues and fire risks in Kia Souls from 2014-2016. Owners reported hearing knocking noises before their engines failed or caught fire while driving. Some saw smoke before safely stopping, highlighting the dangers of unnoticed warnings. CarMax's warranty acknowledges the issue and is willing to authorize repairs, so I would like to know why Kia will not honor this as well. I ask Kia to reconsider and investigate further.
2024-09-05
ENGINE PROBLEM
- Date Of Incident: 2024-06-01
- VIN: KNDJN2A24F7
- Components: ENGINE
- Summary: the vehicle would not accelerate. I was doing about 40 on the highway when I got off. The vehicle at no time was hot or had any leaks; it was checked by me as well as a man at the gas station. I proceed home as I approach my place; about 3 minutes in, I parked, then the vehicle started knocking, the engine light came on, and all the engine oil spilled. I took a picture of the oil leak on that day on or about 6/2. Kia's engines for Souls 2015-2016 have had engine recalls. My safety was at risk. Kia had the vehicle in April, and an inspection by their mechanics failed to note engine issues.
2024-09-03
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-05-06
- VIN: KNDJX3A56F7
- Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: I own a 2015 Kia Soul affected by recall SC200, which addresses engine compartment fires due to oil/fuel leaks and potential engine damage. My vehicle experienced engine halts at high speeds, and Peak Kia in Littleton, CO, discovered a leaking valve cover gasket and PCV valve. Despite these issues being relevant to the recall, Kia and the dealership refuse comprehensive testing or repairs under the recall. The dealership initially suggested engine replacement but later claimed only a Knock Sensor Detection System (KSDS) update and lockup test were required. They refuse to conduct oil analysis, leak-down tests, or endoscopic inspections to rule out systemic issues or internal engine damage. The vehicle has been with the dealership for five weeks. Kia's customer service, including a case manager named Courtney, promised to review the case but failed to follow up. The District Parts & Services manager, Jacob, instructed the dealership to close my request without further testing and refuses to open a validation case or respond to emails. Kia Customer Support has promised callbacks for three weeks but has not returned them. The dealership is attempting to charge for an inspection fee and repeat systemic repairs despite these being likely covered under the recall. They have not addressed relevant Technical Service Bulletins (TSBs) ENG222 and FUE053, which provide guidance for diagnosing and repairing oil consumption and leak issues. I believe Kia and the dealership are not complying with the full scope of the SC200 recall, which mandates comprehensive inspections and repairs for any oil leaks. They are using circular logic to avoid performing necessary tests and repairs, potentially putting my safety at risk and leaving me vulnerable to future engine failure. I request NHTSA's intervention to ensure Kia and the dealership comply with the recall requirements, perform all necessary testing and repairs, and address the potential systemic issues with my vehicle's engine.
2024-08-29
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-08-27
- Fire: 1
- VIN: KNDJN2A28F7
- Components: UNKNOWN OR OTHER
- Summary: Got off of hwy traveling at 70 mph came to stoplight. Vehicle stalled. Noticed smoke, then flames. Within 2 minutes the entire engine compartment was engulfed in flames
2024-08-27
ENGINE PROBLEM
- Date Of Incident: 2021-04-05
- VIN: KNDJP3A56F7
- Components: ENGINE
- Summary: Excessive engine oil usage.
2024-07-17
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2024-06-20
- VIN: KNDJN2A27F7
- Components: EXTERIOR LIGHTING
- Summary: The contact owns a 2015 Kia Soul. The contact stated while driving at various speeds, the high-beam headlights and turn signals were not working as needed. The contact stated that the local dealer was contacted and confirmed that the vehicle was not under recall. The vehicle was not repaired. Upon further investigation, the contact related the failure with Technical Service Bulletin: ELE093 (Headlamp Bulb Connector Replacement); however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.
2024-07-08
ENGINE PROBLEM
- Date Of Incident: 2021-01-04
- VIN: KNDJP3A54F7
- Components: ENGINE
- Summary: I’ve taken my Kia to the Kia Dealership and still haven’t received a fix for the engine recall that came out in 2021z
2024-07-03
ENGINE PROBLEM
- Date Of Incident: 2021-07-31
- VIN: KNDJN2A2XF7
- Components: ENGINE
- Summary: My engine blew, was never notified of a recall to get that fixed things the big Kia lawsuit no one has helped me I’ve been reaching out for years. Took them a year to fix my Cadillac converter I’ve been without my car for years and it’s paid off and no one will help me Kia is supposed to fix it for free
2024-06-27
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2024-06-10
- VIN: KNDJN2A28F7
- Components: EXTERIOR LIGHTING
- Summary: The contact owns a 2015 Kia Soul. The contact stated while operating the vehicle, the driver's side headlight became inoperable and while using the turn signal, the driver's side headlight would shut off. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 95,014.
2024-06-20
ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-06-16
- VIN: KNDJP3A50F7
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: It started in September 2022 when my Kia soul started spuddering and slowing down quickly while driving on the interstate. Drove it on limp to the closest mechanic shop. They recommended a complete engine replacement, which would cost more than the vehicle was worth. Had it towed to a Kia dealership for their diagnosis. They came back and said it was a clogged catalytic converter. Replacing it fixed the car. Now to June 2024 and car slowed down drastically while on the highway, with my wife and newborn child in the car. I had it towed to Kia again and they diagnosed it as a total engine failure with a clogged catalytic converter again (catalytic converter only lasted 1.5 years!). Again, the replacement cost is more than the value of the car. I think they knew of the issue in 2022 or failed to diagnose the actual problem and put my family at risk.
2024-06-16
STEERING,AIR BAGS,ENGINE PROBLEM
- Date Of Incident: 2024-06-16
- VIN: KNDJN2A28F7
- Components: STEERING,AIR BAGS,ENGINE
- Summary: I am experiencing multiple safety and performance issues with my 2015 Kia Soul: 1.Vibration at Idle: Significant vibration when the vehicle is idling at a red light. Possible causes include worn engine mounts, faulty spark plugs or ignition coils, issues with the idle control valve or throttle body, or vacuum leaks. 2.Electrical Issues: • Codes: B111216 (Ignition Voltage Low), B17672F (OCS Algorithm Cut Off), B251100 (Head Lamp High LH SCG), B251300 (Head Lamp Low LH SCG) • Symptoms include low battery voltage warnings and short circuits in the headlamp circuits. Possible causes might be a failing battery or alternator, or damaged electrical wiring. 3. Emission System Problems: • Codes: P0455 (Evaporative Emission System Leak Detected), P0420 (Catalyst System Efficiency Below Threshold) • Symptoms: Check engine light related to emission control systems. Potential causes include a loose or damaged gas cap, cracked EVAP hoses, faulty purge or vent valves, and failing catalytic converter or oxygen sensors. 4. Airbag System Issues: • Codes: B151100 (Buckle Switch Driver Open or Short to Battery), B110200 (Battery Voltage Low), B149000 (OCS Defect) • Symptoms: Warning lights related to the airbag system. Possible causes include faulty seat belt buckle switches, low battery voltage, or issues within the Occupant Classification System. 5. TPMS Issues: • Codes: C1314 (Sensor 3 Radio Frequency Channel Failure), C1662 (Auto Learning Failure) • Symptoms: TPMS warnings and inability to correctly monitor tire pressure. Possible causes are sensor failures or calibration issues. Despite regular maintenance, these issues persist and affect the safety and drivability of my vehicle. I request an investigation into these problems to determine if they are common in this model and if there are any recalls or service bulletins that address them. Thank you for your attention to this matter.
2024-06-14
ENGINE AND ENGINE COOLING,ENGINE PROBLEM
- Date Of Incident: 2024-06-14
- VIN: KNDJP3A58F7
- Components: ENGINE AND ENGINE COOLING,ENGINE
- Summary: The contact owns a 2015 Kia Soul. The contact stated while driving 55 MPH, the vehicle inadvertently went into LIMP Mode. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the catalytic converter. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 104,000.
2024-06-14
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2024-06-14
- VIN: KNDJN2A29F7
- Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
- Summary: Having acceleration problems with the Kia and catalytic converter. I had contacted the Kia dealer but can't be seen till August but I need vehicle to go to work plus have dr appointments and can't drive the car feel like it's gonna die on me how can I get this problem recall done sooner as I need my car
2024-06-12
POWER TRAIN PROBLEM
- Date Of Incident: 2024-02-27
- Fire: 1
- VIN: KNDJP3A55F7
- Components: POWER TRAIN
- Summary: The contact owns a 2015 Kia Soul. The contact stated that the vehicle began decelerating and vibrating while driving at approximately 40-45 MPH. When attempting to accelerate forward and switch lanes, the vehicle would hesitate to respond as the check engine warning light illuminated. The vehicle began overheating causing smoke to come from underneath the hood of the vehicle. The vehicle stalled in the middle of the road. The contact waited until the smoke dissipated and the vehicle cooled down before moving the vehicle to the side of the road. There were no injuries sustained. A police report was not filed. The vehicle was towed to the contacts residence and the following day it was towed to a dealer where it was diagnosed that the catalytic converter needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic who replaced the catalytic converter and diagnosed that the engine needed to be replaced. The vehicle was not repaired and was towed back to the same dealer. The manufacturer was made aware of the failure. The failure mileage was 133,000.
2024-06-10
UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2024-03-01
- VIN: KNDJP3A59F7
- Components: UNKNOWN OR OTHER,ENGINE
- Summary: The Kia experienced acceleration issues and would randomly turn off while driving. A mechanic inspected and recalibrate the knock sensor. Almost immediately the car began to use excessive amounts of oil, a quart a week average, had a knock and started having acceleration issues. The Kia dealership stated that severe engine scoring had occurred likely caused by the catalytic converter. The problems began and lead to engine failure within several weeks. From March to end of May
2024-06-09
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2024-06-09
- VIN: KNDJN2A28F7
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: Car burning oil every 1,000 miles or less causing catalytic converter to over heat, which could cause fire. Wiring harness on driver side shorting lights out which could cause a fire. Vehicle can be ready for inspection at anytime. Have been calling dealer about it since 2019 said recall was fixed but wasn’t done properly. Electrical issues started around 01/15/2024.
2024-06-07
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2024-05-11
- VIN: KNDJN2A27F7
- Components: EXTERIOR LIGHTING
- Summary: 2015 Kia Soul Intermittent headlight Flashing at random Months ago the KIA dealership could not replicate. Contacted KIA-Customer-Care and they cared less. I have a car I am afraid to drive at night or in heavy rain. Youtube movie of problem at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2024-06-04
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-05-01
- VIN: KNDJP3AE0F7
- Components: FUEL/PROPULSION SYSTEM
- Summary: Vehicle recalled by Kia for potential for short and resultant fire from battery pack. Recall performed, traction battery found to be defective. Vehicle taken and held by Kia for six months while awaiting back-ordered replacement traction pack. Advised by Kia staff no timeline for pack due to shortage of parts. After 6 months vehicle returned with 'software update' because battery is unavailable and remains backordered.
2024-05-23
POWER TRAIN,ENGINE PROBLEM
- Date Of Incident: 2024-05-09
- VIN: KNDJN2A26F7
- Components: POWER TRAIN,ENGINE
- Summary: NHTSA Recall:19V120 The ESC light went on during high winds and stayed on. The car stuttered going up hill @40+ mph, so I looked for any outstanding recalls and decided to take it into LutherKia Bloomington. There were other recalls I was unaware of that I checked boxes to fix. They examined my vehicle and told me that my Catalytic Converter was plugged/melted and needed to be replaced. That isn't related to ESC as far as I'm aware, also I asked -why- it plugged and they were unwilling/able to determine. Other mechanics online told me that it is crucial to determine the root cause of why it plugged/melted and fix it. I looked closer at the recalls and pointed out that the various outstanding recalls called for engine tests, none of which they did. I then noticed that recall #19V120 directly mentioned catalytic converter damage. LutherKia refused to check the engine, even though the other recalls stated they would. I called [XXX] and Luther refuse to do anything except update computer codes since KIA will not pay for it. The KIA's catalytic converter is damaged and very possibly engine damage as well, but they refuse to check since they said KIA wont cover labor costs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2024-05-22
ENGINE PROBLEM
- Date Of Incident: 2024-05-22
- VIN: KNDJN2A20F7
- Components: ENGINE
- Summary: My vehicle is burning oil, not leaking but burning oil. I’m having to put oil in it every 3-4 days. Also ever since they did a recall on the catalytic converter my check engine light has been on. When I’ve taken it to see the code it comes back my catalytic converter. I’m unable to drive my car.
2024-05-11
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-05-10
- Number Of Injuries: 4
- Fire: 1
- VIN: KNDJX3A55F7
- Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: Unknown . Engine or fuel mishap Car caught on fire as I was driving down the hwy with my 3 kids
2024-05-07
AIR BAGS PROBLEM
- Date Of Incident: 2024-05-02
- Number Of Injuries: 2
- Crash: 1
- VIN: KNDJX3A58F7
- Components: AIR BAGS
- Summary: AIRBAGS DID NOT DEPLOY. At 4-way intersection w/ traffic light other driver going northbound blew through their red light (maybe on phone or other distraction) at what seemed like a high speed. I was driving westbound at about 30/35mph with a clear green light. Was able to avoid getting t-boned in my door, but couldn't avoid t-boning other car's passenger door (older 2 door F150). My insurance company going to total my car (see pics). My airbags didn't deploy. Friends/relatives have told me their air bags went off in crashes at lower speeds. I hit my head on the left side frame and my head is still sore. The seat belt pretensioner system did work as designed as passenger in my car and I are both sore w / bruises on collar bone, chest, and hip where seat belt clips in so we know it worked. But lots of other bruises/soreness. Air Bags seem defective.
2024-05-02
ENGINE PROBLEM
- Date Of Incident: 2024-04-09
- VIN: KNDJP3A5XF7
- Components: ENGINE
- Summary: I recieved a recall notice for my 2015 kia soul via mail earlier this year and made an appointment to have the recall maintenance addressed at the local dealership as directed. After a month and a half the maintenance was completed including a successful pass engine test. Shortly after departing the car had issues accelerating and the check engine light began flashing. I immediately took it back to them. After approx two hours of them working on it more sent me on my way. Again the acceleration issues (limp home mode) and flashing check engine light. To complicate things I had an IID from an OWI two years ago so at this point they require me to be there with the car as they cannot work on it without me. After having to repeatedly take time off work to be there for 6 or 7 "videos" i have the thing removed as I've already lost my 2nd job at this point and cant afford to lose the main one while this is slowly playing out. It has now been over three weeks since KIA has messed up this vehicle and there is no resolution in site. They have yet to really define what is now wrong with the many tests and videos they have sent into coporate or own the issue and have yet to provide any timeframe for resolution. Meanwhile I cant take it to anyone else until they decide if they are fixing it as they SHOULD be as i did not stretegically plan for my engine to fail the day they did the recall maintenance after waiting 1.5 months to even get in. The vehicle should have been towed to their lot and not driven repeatedly on a check engine light blinking as they were having me do however i would be up to thousands of dollars in tows with no guarantee of reimbursement up to 90 days of the "resolution" which we have yet to have any timeframe for. I have called corporate and now it seems the line puts you on silent hold for 12-15 min and disconnects you without ever talking to a human. I have brought this up with the BBB and local attorney general office as well.
2015 Kia Soul ev recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 4 recalls for different components of the 2015 Kia Soul ev.
2023-10-26
- Manufacturer: Kia America, Inc.
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
- Summary: Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
- Consequence: Unintended vehicle movement can increase the risk of a crash.
- Remedy: Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
2023-03-29
- Manufacturer: Kia America, Inc.
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Summary: Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
- Consequence: A battery electrical short-circuit increases the risk of a fire.
- Remedy: Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
2020-07-02
- Manufacturer: Kia Motors America
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
- Summary: Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.
- Consequence: Unintended vehicle movement can increase the risk of a crash.
- Remedy: Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.
2017-09-29
- Manufacturer: Kia Motors America
- Components: STEERING
- Summary: Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
- Consequence: If the pinion gear separates, steering will be lost, increasing the risk of a crash.
- Remedy: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
Additional sources
More sources of information about 2015 Kia Soul ev problems:
KIA SOUL EV | Inside EVS Forum
https://www.insideevsforum.com/community/index.php?threads/kia-soul-ev.169/
I was super happy with our 2015 Kia Soul EV ... Soul EV has on board charger issues. ... UPDATE My KIA SOUL EV is still out for the battery pack ...
What's your experience with a 2015 Soul? : r/KiaSoulClub
https://www.reddit.com/r/KiaSoulClub/comments/tpp5kw/whats_your_experience_with_a_2015_soul/
Mar 27, 2022 ... The 2015 engine failures are mostly caused by failure of the catalytic converter on the 1.6l model. Iduno where you're getting that, but from ...
2015 Kia Soul EV Problems | Kelley Blue Book
https://www.kbb.com/kia/soul-ev/2015/common-problems/
How reliable is the 2015 Kia Soul EV? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
2015 Soul EV: Out of State Battery Replacement | Kia Soul EV Forum
https://www.mykiasoulev.com/threads/2015-soul-ev-out-of-state-battery-replacement.1015/
Dec 13, 2018 ... Well-known member ... Yes. You need a battery replacement. This car is showing the most severe battery degradation problems of any car we have ...
Here Are The Kia Soul Years To Avoid - CoPilot
https://www.copilotsearch.com/posts/kia-soul-years-to-avoid/
Mar 11, 2024 ... The most common issue with this Soul year is the clunking noises while turning. While turning the steering wheel, owners have reported hearing a ...
Other years of Kia Soul ev
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