Acura Ilx problems
The Acura ILX is a compact car (C-segment) manufactured and marketed by Honda under the Acura brand, based on the ninth-generation Civic sedan. The ILX replaced the Canadian market exclusive Acura CSX. The gasoline-electric hybrid version was Acura's first.
Overview
The concept version was unveiled at the 2012 North American International Auto Show, the production version was presented in the 2012 Chicago Auto Show. The ILX introduces a new design that Acura calls "aero-fused dynamics". Mass production commenced on April 23 at Honda's assembly facility in Greensburg, Indiana and U.S. sales began on May 22.
The ILX's body in white uses 59% high strength steel ranging from 440-980 MPa yield strength grades, aluminum is used for the hood and front bumper beam. Compared to the Civic, the ILX uses Acura's "Amplitude Reactive" dampers and a larger more rigid steering shaft for improved handling and ride quality characteristics.
Options are grouped into Premium and Technology packages and include leather upholstery, 17" alloy wheels, navigation system, premium audio system with SiriusXM satellite radio, and high intensity discharge headlamps. Both option packages include a multi-view rear backup camera with regular, wide-angle, and top-down modes.
For the 2014 model year the ILX came standard with 17-inch wheels, leather interior, heated front seats, an eight-way power driver's seat, tri-angle backup camera and audio subwoofer with Active Noise Cancellation.
For the 2015 model year, the ILX Hybrid was discontinued due to slow sales. Through May of 2014, only 2,660 Hybrid units were sold since its introduction.
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Acura Ilx model years
Common Acura Ilx problems
The Acura ILX, a compact luxury sedan introduced by Acura in 2012, has faced several issues over the years, as reported by owners. Here are some of the most common problems with the Acura ILX, based on complaints from owners:
- Driveshaft issues: The 2018 Acura ILX has been reported to have drivetrain issues, with the most common being the driveshaft disconnecting from the shaft.
- Fuel gauge issues: The 2018 Acura ILX has been reported to have fuel gauge issues, where the fuel gauge may not accurately reflect the amount of fuel in the tank.
- Suspension problems: The 2013 Acura ILX, in particular, has been reported to have suspension problems, such as axle concerns, suspension noise, and a rough ride.
- Airbag system flaws: The 2013 Acura ILX received the most number of complaints for its airbag system, with deployment issues being the most common problem.
- Intermittent starting issues: The 2014 Acura ILX has been reported to have intermittent starting issues, where the car may not start at times.
- Grinding sound when braking: The 2016 Acura ILX has been reported to have an intermittent grinding sound when braking, which can be a safety concern.
- Brakes not working with no pedal resistance: The 2017 Acura ILX has been reported to have brakes not working with no pedal resistance, which can be a significant safety issue.
- Odd behavior: The 2017 Acura ILX has been reported to have odd behavior, such as the car not starting or the engine stalling.
- Vibrating noise: The 2019 ILX has been reported to have a vibrating noise, which can be a sign of a problem with the car's suspension or drivetrain.
- Engine stutters and check engine light: The 2016 ILX has been reported to have engine stutters and a check engine light, which can be a sign of a problem with the car's engine or transmission.
- Climate control display not working: The 2021 ILX has been reported to have a climate control display not working, which can be a sign of a problem with the car's electrical system or climate control system.
These are just some of the common problems with the Acura ILX, based on complaints from owners. It's important to note that not all model years and individual cars will experience these issues, but it's essential to be aware of them when considering purchasing a used Acura ILX. Regular maintenance and inspections can help prevent and address these issues, ensuring a safe and reliable driving experience.
Are Acura ILX reliable cars?
RepairPal ranks the ILX second out of 17 luxury compact cars, with a $435 average annual repair cost. The model earns 4.5 out of five stars for reliability. With only 0.3 visits to the shop every year and an 11% chance that repairs are severe, the ILX does the Acura name proud in reliability ratings.
What year does it take for ILX to avoid?
RepairPal says the Acura ILX is the 2nd most reliable luxury compact car out of 17 models, with a 4.5 out of 5.0 Reliability Rating. However, some years are best avoided due to reliability concerns, and they are: 2013 Acura ILX. 2014 Acura ILX.
How many miles will an Acura ILX last?
Again, here's what the experts had to say: MotorAsk.com – “Acuras can last anywhere from 250,000 to 300,000 miles with proper maintenance. According to Acura owners, some of the brand's vehicles can even last 400,000 miles or more in ideal conditions and with a responsible owner…
Is an Acura ILX expensive to maintain?
Acura ILX Repair & Maintenance Costs
The annual maintenance cost of an Acura ILX is $435. Repair and maintenance costs vary depending on age, mileage, location and shop.
Percentage distribution of complaints by Acura Ilx years
We have researched Acura problems and analysed all the complaints filed against Acura Ilx cars and compiled the top 5 most problematic Acura Ilx model years:
Below you can see the percentage distribution of known problems by Acura Ilx model years.
Distribution of the number of complaints by Acura Ilx years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Acura Ilx car problems categorized by type of issue
After analysing all complaints related to Acura Ilx , it was concluded that the most common issues with these cars are:
- Air bags problems
- Unknown or other problems
- Electrical system problems
- Power train problems
- Fuel/propulsion system problems
The graph below shows statistics for all Acura Ilx vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Ilx model years
A total of 18 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Ilx model years
There were a total of 3 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Ilx model years
There were a total of 12 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 197 complaints about various vehicle components related to the Acura Ilx . Below are the 25 most recent complaints reported for Acura Ilx vehicles.
Latest 25 complaints
Acura Ilx 2013
- Date Of Incident: 2024-10-22
- Date Complaint: 2024-10-22
- VIN: 19VDE1F33DE
- Components: AIR BAGS
- Summary: The contact owns a 2013 Acura ILX. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.
Acura Ilx 2019
- Date Of Incident: 2024-10-14
- Date Complaint: 2024-10-14
- VIN: 19UDE2F74KA
- Components: FUEL/PROPULSION SYSTEM
- Summary: To Whom It May Concern: I am writing to express my serious concerns regarding the safety recall (NHTSA Recall No. 21V-215) for the fuel pump on my 2019 Acura ILX, VIN [XXX] . While I appreciate that American Honda has issued this recall, I am deeply troubled by the lack of available replacement parts and the company's decision to prioritize repairs only for vehicles currently experiencing symptoms. This approach fails to adequately address the safety risks for all affected vehicles and owners. The recall notice clearly states that the defective fuel pump impeller can deform over time, potentially causing the engine to stall while driving and increasing the risk of a crash. By delaying repairs for vehicles not yet exhibiting symptoms, American Honda is placing owners like myself at unnecessary risk of experiencing a dangerous malfunction while operating our vehicles. I have contacted several Acura dealerships, all of which have confirmed they have limited or no parts available to complete this critical safety repair. This situation is unacceptable given the serious nature of the defect and the potential consequences of a fuel pump failure. I urge American Honda to take immediate action to: 1.Accelerate production and distribution of replacement fuel pump modules to all authorized Acura dealers. 2.Offer loaner vehicles or alternative transportation to all affected owners until repairs can be completed. 3.Provide a firm timeline for when all affected vehicles will be able to receive the recall repair. 4.Consider expanding reimbursement eligibility to cover preventative repairs owners may pursue given the delays. American Honda has a responsibility to promptly remedy this safety defect for all affected vehicles, not just those currently exhibiting symptoms. Failure to do so in a timely manner may expose the company to increased liability and potential legal action. CC: American Honda Motor Co., Inc. & Florida States Attorneys Office INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Acura Ilx 2013
- Date Of Incident: 2024-10-03
- Date Complaint: 2024-10-05
- VIN: 19VDE1F52DE
- Components: SUSPENSION,POWER TRAIN,EXTERIOR LIGHTING
- Summary: Luz de faros delanteros poca vicibilidad
Acura Ilx 2019
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-01
- VIN: 19UDE2F84KA
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Acura Ilx 2019
- Date Of Incident: 2023-01-24
- Date Complaint: 2024-09-24
- VIN: 19UDE2F39KA
- Components: FUEL SYSTEM, GASOLINE,ENGINE
- Summary: The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the vehicle failed to accelerate as needed. The check engine warning light illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 45,000. Parts distribution disconnect.
Acura Ilx 2016
- Date Of Incident: 2023-07-20
- Date Complaint: 2024-09-08
- VIN: 19UDE2F74GA
- Components: FUEL/PROPULSION SYSTEM
- Summary: My car does not start, before that the car start to misfire and loss power at 60 mph on the highway ,and then take it to fix it, put a new high pressure fuel pump because i had a p0087 dtc, it say low pressure on the fuel rail, after the change the car does the same and see a recall for that problem online
Acura Ilx 2013
- Date Of Incident: 2024-08-28
- Date Complaint: 2024-08-28
- VIN: 19VDE1F56DE
- Components: POWER TRAIN
- Summary: Power train issue the vehicle loses power while driving on the roads and highway. (i have a 1-year-old daughter) It has not been confirmed by a dealer/professional when i bought it in they can't diagnose without warning lights. the warning light were not on when I first brought it in a couple year ago, but the car still loses power frequently and now all the brakes system lights are on.
Acura Ilx 2015
- Date Of Incident: 2024-08-19
- Date Complaint: 2024-08-19
- VIN: 19VDE1F51FE
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2015 Acura ILX. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, with the ABS warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic braking control module had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Acura Ilx 2019
- Date Of Incident: 2024-01-14
- Date Complaint: 2024-08-05
- VIN: 19UDE2F32KA
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal grinding sound with an unknown warning light illuminated. The vehicle was taken to a dealer where it was not diagnosed; however, the vehicle was test driven and the contact was informed that the vehicle was in good driving condition. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000. Parts distribution disconnect.
Acura Ilx 2021
- Date Of Incident: 2024-07-30
- Date Complaint: 2024-07-30
- VIN: 19UDE2F78MA
- Components: UNKNOWN OR OTHER,LANE DEPARTURE
- Summary: My vehicle continues to accelerate when I press the gas pedal, and it sometimes makes clicking noises from underneath during acceleration. Occasionally, it veers to one side even when I keep the steering wheel straight. At times, it gives a warning and vibrates as if I'm merging into another lane. When I press the gas, the engine revs, but the car doesn't accelerate. Issues have been ongoing but dealership where I got the car from wants to charge me inspection fees per symptom.
Acura Ilx 2017
- Date Of Incident: 2024-07-16
- Date Complaint: 2024-07-16
- VIN: 19UDE2F84HA
- Components: TIRES
- Summary: 225/40r18 tires has a splitting on side wall it’s impossible to see unless the split location on the ground I tried to talk to the manufacturer but they don’t have a way to connect them. I have replaced one tire it has same problem tire shop noticed it they said they can put it back on the car now I have the other side same issue
Acura Ilx 2016
- Date Of Incident: 2024-06-27
- Date Complaint: 2024-07-04
- VIN: 19UDE2F35GA
- Components: FUEL/PROPULSION SYSTEM
- Summary: I was driving on an busy intersection about 45mph and my 2016 Acura ilx all of a sudden drop speed to 20mph. It was dangerous and I had my kids in the back seat. Took my car to a local shop and told me is Low pressure fuel pump. Code P0087.
Acura Ilx 2019
- Date Of Incident: 2024-06-26
- Date Complaint: 2024-06-26
- VIN: 19UDE2F76KA
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Acura Ilx 2019
- Date Of Incident: 2024-02-07
- Date Complaint: 2024-06-26
- VIN: 19UDE2F76KA
- Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
- Summary: I have the car for 10 month and the manufacturer is not providing the part for the recall, they said they don’t have the part. Data bellow: Dec 18,2023 Manufacturer Recall NumberUGO NHTSA Recall Number23V-858 Recall StatusRecall Incomplete
Acura Ilx 2018
- Date Of Incident: 2024-06-17
- Date Complaint: 2024-06-17
- VIN: 19UDE2F71JA
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Latest 5 recalls Acura Ilx
The National Highway Traffic Safety Administration (NHTSA) has issued 31 recalls for different components of the Acura Ilx.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Acura Ilx 2016
- Report Received Date: 2023-12-18
- Manufacturer: Honda (American Honda Motor Co.)
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
- Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
- Model: Acura Ilx 2017
- Report Received Date: 2023-12-18
- Manufacturer: Honda (American Honda Motor Co.)
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
- Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
- Model: Acura Ilx 2018
- Report Received Date: 2023-12-18
- Manufacturer: Honda (American Honda Motor Co.)
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
- Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
- Model: Acura Ilx 2020
- Report Received Date: 2023-12-18
- Manufacturer: Honda (American Honda Motor Co.)
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
- Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
- Model: Acura Ilx 2019
- Report Received Date: 2023-12-18
- Manufacturer: Honda (American Honda Motor Co.)
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
- Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Latest negative Acura Ilx car reviews
Latest positive Acura Ilx car reviews
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Vehicle year: 2020
This is my third ILX and I absolutely love this car. Everything about it, including the price, was on point. However, I recently leased a 2018 model and have been experiencing some issues. Unfortunately, the car stalled in the middle of end of day traffic on the second day I had it. After some investigation, I discovered that there are some problems with the fuel gauge and electrical panel on the 2018 ILX that I was unaware of. Currently, I have to fill my tank every 200 miles until the part comes in. It's been over a month and a half, and I am still waiting for the part to come in to fix this issue. Although I have experienced some difficulties, I am confident that the dealership will resolve the issue soon. I appreciate their efforts and look forward to getting back on the road. Thank you for your attention to this matter.
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Vehicle year: 2014
I've had my ILX for over a month and 1,500 miles now, and I must say, it's an excellent car! I find the complaints about the 2.0L engine being slow to be inaccurate. In fact, I find it to be very peppy and responsive. Plus, I drive 64 miles back and forth from work 5 days a week, and I have never gotten less than 30 MPG, with an average of 29 MPG city/hwy driving overall. The interior is of excellent quality, and the ride is smooth and quiet. The electronics are top-notch, and the sound system is very good. I use the XM radio all the time, and it never drops out. Even at 6 ft tall and 250 lbs, I fit very comfortably in the car. I've even ridden in the back seat, and it was comfortable too. Overall, it looks great and rides great!
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Vehicle year: 2013
I recently upgraded my car from a 5-speed Saab 9-3 sedan to a brand new Acura ILX with a premium package and a 2.4L 6-speed engine. The premium package includes almost everything you could ask for, except for navigation. The engine note is very nice and gives the car some personality without sounding like a cheap tuner. The only downside to the ILX is the interior space, which is expected to be small due to the price point and market that Acura intends to target. If you're in your 20s or early 30s and looking for something fun to drive without sacrificing luxury amenities, the ILX is definitely worth considering. By the way, I'm getting 35-40 highway mpg!
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Vehicle year: 2016
Congratulations on your new 2016 ILX! It's great to hear that you have been a loyal Honda and Acura customer for so many years. Your old 2004 TSX sounds like it was a reliable car that served you and your family well. It's wonderful that you were able to pass it down to your son who is still driving it. Your new ILX seems to have many of the same great features as your old TSX, such as great handling, solid feel, and awesome braking. It's also great to hear that the car is comfortable for passengers and gets lots of compliments on its styling and interior design. While the gas mileage may not be as high as promised, it's still a good car for long drives on the road. Thank you for sharing your experience with us and we hope you continue to enjoy your new ILX!
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Vehicle year: 2019
I test drove many competitors before settling on the 2019 Acura ILX- A-Spec - Tech. This loaded, great-looking sports sedan is a blast to drive, and at around 32K, it's a steal. The ILX is fast enough, handles great, and the steering is a perfect balance - not too loose like most new cars these days, and not too firm. I test drove the Lexus IS, Infiniti Q-50, Audi A-3, Benz CLA and A-class, BMW 2 and 3 series, Jaguar XE, Genesis G70, and the Volvo S60. While they all drove fine (except for the CLA), the ILX proved to be by far the best sports sedan for the money.
Are you having problems with your Acura Ilx?
Edwardo Altenwerth 2025-10-16
Vehicle year: 2019
We've owned three other Acuras, all from the TL family -- an '03, '07, and a 2016 TLX. This time around, we decided to downsize to the ILX, but unfortunately, we regret that decision. We chose Acura after comparing it to the Honda Civic, which wasn't as nice and had a much inferior engine-transmission package. However, the 2019 ILX, while nice, isn't as comfortable as the TLX. The memory seats don't remember me very well, and the seat heaters only have two settings - on or off. The ILX drives pretty well and can even feel a little sporty if you keep the revs up. Our biggest complaint is the size of the gas tank. It's barely over 10 gallons, whereas the TLX had 17+. With the TLX, my wife only had to fill up once every 6 weeks, but with the ILX, she barely makes it to three.
Milton O'Kon 2025-10-01
Vehicle year: 2020
If you are considering purchasing an Acura ILX, I urge you to read my review before making a decision. Since purchasing my brand new Acura ILX 2020 in July 2020, I have visited the dealership 10 times due to a loud and permanent clunking noise coming from the front side of the vehicle, which can be felt in the floor when tapping the gas while cruising, and hesitation while driving. Despite the dealership's attempts to resolve the issue by replacing the right axle and intermediate shaft, the noise persisted. When seeking help from other dealerships, I received the same answer, except for one mechanic at Acura of Peabody who suggested that the noise could be due to a transmission problem and that a transmission replacement may be required. However, the dealership ultimately concluded that the car was acting normally. I have evidence of the mechanic mentioning the transmission defect, but unfortunately, the recording of that particular piece was missing. Despite this setback, I remained persistent and made an appointment with an engineer at Prime Acura. I am confident that with their expertise, we will be able to resolve this issue once and for all.When I requested a joint test drive with the dealership, they informed me that it was not possible due to COVID-19. Despite mechanics being allowed to participate in joint test drives, engineers were not. After realizing that Prime Acura was not willing to assist me, I sought the help of independent licensed mechanics who confirmed the issue with my car. They identified hesitation during acceleration and a thumping noise during up shifts, indicating an internal transmission or TCM programming issue. This was the same issue that the Acura mechanic had identified before changing their mind. In February, my brand new car's battery died. The mechanic replaced it, but three weeks later, I discovered that my camera was not recording in parking mode, which was not an issue before the battery replacement. When I asked Prime Acura what battery they had installed, they claimed that the power capacity of the battery was too small for the camera's weight. However, they could not explain why this had not been an issue with my old battery. After researching the problem, I found several articles stating that the camera could not damage the battery. I shared this information with the Prime Acura representative, but instead of addressing my concerns, they responded rudely and refused to continue the conversation. Overall, I was extremely disappointed with the customer service provided by Prime Acura. They did not fix my problem, nor did they show any sympathy or respect towards me as a client. Therefore, I cannot recommend purchasing an Acura ILX from them.This purchase has been a source of great frustration and disappointment. The quality of the car did not meet the advertised standards and the warranty was not helpful. Despite being marketed as a premium product, it did not live up to expectations. These issues have been addressed and resolved with confidence and assertiveness.
Torrance Kunde 2025-09-17
Vehicle year: 2018
I have owned two previous Acura's and loved them. However, I had a negative experience with this particular vehicle. Unfortunately, I encountered 18 issues with it, and despite reaching out to the dealership and Acura customer service, I was unable to receive the assistance I needed. As a loyal customer, I was disappointed with the treatment I received. In the end, I decided to trade it in for a Lexus. Thank you for considering my experience.
Maxine Adams 2025-08-29
Vehicle year: 2018
I used to be a proud owner of the 2004 Acura TL and I absolutely loved that car. Recently, I purchased another Acura with the hope that it would bring me the same level of happiness. Unfortunately, I have been experiencing some issues with the transmission. It makes a banging noise and feels like it's lunging forward when I let off the gas. I was told that this is normal and that I was confusing the car when I drove it. Despite this, I find the ride to be quite hard and noisy. It seems like they cut corners on this car and it shows, especially considering the high price tag. I am disappointed with my experience and have decided not to purchase another Acura in the future.
Ralph Kozey 2025-08-02
Vehicle year: 2017
I purchased my car back in April of 2015. Although I had a minor issue with squeaky front brakes, which is a factory defect that Acura is aware of, I still believe it's a great car. Acura did not replace my brakes when I brought it in, but I understand they have their reasons. I was a bit disappointed, but I still think Acura is a great brand. I also noticed a few other things that could have been better, such as the rough ride over uneven pavement and potholes, the lack of a 40/60 rear fold, and the steering being a little numb. Additionally, there isn't too much headroom for tall drivers. However, for the price of $27k, you get a compact car that can go from 0-60 in less than 7 seconds, great fuel economy, decent handling, a sunroof, keyless entry, a dual clutch transmission, full LED headlights, adaptive cruise, a crush prevention system, auto dual climate, heated seats and mirrors, a back-up camera, and of course, the Acura badge. Overall, I think it's an enormous value and a great car for those who are looking for a compact car.