Acura Ilx problems

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The Acura ILX is a compact car (C-segment) manufactured and marketed by Honda under the Acura brand, based on the ninth-generation Civic sedan. The ILX replaced the Canadian market exclusive Acura CSX. The gasoline-electric hybrid version was Acura's first.

Overview

The concept version was unveiled at the 2012 North American International Auto Show, the production version was presented in the 2012 Chicago Auto Show. The ILX introduces a new design that Acura calls "aero-fused dynamics". Mass production commenced on April 23 at Honda's assembly facility in Greensburg, Indiana and U.S. sales began on May 22.

The ILX's body in white uses 59% high strength steel ranging from 440-980 MPa yield strength grades, aluminum is used for the hood and front bumper beam. Compared to the Civic, the ILX uses Acura's "Amplitude Reactive" dampers and a larger more rigid steering shaft for improved handling and ride quality characteristics.

Options are grouped into Premium and Technology packages and include leather upholstery, 17" alloy wheels, navigation system, premium audio system with SiriusXM satellite radio, and high intensity discharge headlamps. Both option packages include a multi-view rear backup camera with regular, wide-angle, and top-down modes.

For the 2014 model year the ILX came standard with 17-inch wheels, leather interior, heated front seats, an eight-way power driver's seat, tri-angle backup camera and audio subwoofer with Active Noise Cancellation.

For the 2015 model year, the ILX Hybrid was discontinued due to slow sales. Through May of 2014, only 2,660 Hybrid units were sold since its introduction.

photo of Acura Ilx car production

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Acura Ilx model years

acura ilx 2022 photo
Ilx 2022
Acura

2

0

17

3.2
  • 5
  • 4
  • 3
  • 2
  • 1
acura ilx 2021 photo
Ilx 2021
Acura

8

0

18

2.7
  • 5
  • 4
  • 3
  • 2
  • 1
acura ilx 2020 photo
Ilx 2020
Acura

3

1

18

3.1
  • 5
  • 4
  • 3
  • 2
  • 1
acura ilx 2019 photo
Ilx 2019
Acura

16

4

24

2.9
  • 5
  • 4
  • 3
  • 2
  • 1
acura ilx 2018 photo
Ilx 2018
Acura

14

3

15

2.9
  • 5
  • 4
  • 3
  • 2
  • 1
acura ilx 2017 photo
Ilx 2017
Acura

14

3

30

2.9
  • 5
  • 4
  • 3
  • 2
  • 1
acura ilx 2016 photo
Ilx 2016
Acura

38

5

22

2.4
  • 5
  • 4
  • 3
  • 2
  • 1
acura ilx 2015 photo
Ilx 2015
Acura

17

4

24

3.2
  • 5
  • 4
  • 3
  • 2
  • 1
acura ilx 2014 photo
Ilx 2014
Acura

27

5

20

3.9
  • 5
  • 4
  • 3
  • 2
  • 1
acura ilx 2013 photo
Ilx 2013
Acura

58

6

15

4.1
  • 5
  • 4
  • 3
  • 2
  • 1

Common Acura Ilx problems

The Acura ILX, a compact luxury sedan introduced by Acura in 2012, has faced several issues over the years, as reported by owners. Here are some of the most common problems with the Acura ILX, based on complaints from owners:

  • Driveshaft issues: The 2018 Acura ILX has been reported to have drivetrain issues, with the most common being the driveshaft disconnecting from the shaft.
  • Fuel gauge issues: The 2018 Acura ILX has been reported to have fuel gauge issues, where the fuel gauge may not accurately reflect the amount of fuel in the tank.
  • Suspension problems: The 2013 Acura ILX, in particular, has been reported to have suspension problems, such as axle concerns, suspension noise, and a rough ride.
  • Airbag system flaws: The 2013 Acura ILX received the most number of complaints for its airbag system, with deployment issues being the most common problem.
  • Intermittent starting issues: The 2014 Acura ILX has been reported to have intermittent starting issues, where the car may not start at times.
  • Grinding sound when braking: The 2016 Acura ILX has been reported to have an intermittent grinding sound when braking, which can be a safety concern.
  • Brakes not working with no pedal resistance: The 2017 Acura ILX has been reported to have brakes not working with no pedal resistance, which can be a significant safety issue.
  • Odd behavior: The 2017 Acura ILX has been reported to have odd behavior, such as the car not starting or the engine stalling.
  • Vibrating noise: The 2019 ILX has been reported to have a vibrating noise, which can be a sign of a problem with the car's suspension or drivetrain.
  • Engine stutters and check engine light: The 2016 ILX has been reported to have engine stutters and a check engine light, which can be a sign of a problem with the car's engine or transmission.
  • Climate control display not working: The 2021 ILX has been reported to have a climate control display not working, which can be a sign of a problem with the car's electrical system or climate control system.

These are just some of the common problems with the Acura ILX, based on complaints from owners. It's important to note that not all model years and individual cars will experience these issues, but it's essential to be aware of them when considering purchasing a used Acura ILX. Regular maintenance and inspections can help prevent and address these issues, ensuring a safe and reliable driving experience.

Acura Ilx

Are Acura ILX reliable cars?

RepairPal ranks the ILX second out of 17 luxury compact cars, with a $435 average annual repair cost. The model earns 4.5 out of five stars for reliability. With only 0.3 visits to the shop every year and an 11% chance that repairs are severe, the ILX does the Acura name proud in reliability ratings.

What year does it take for ILX to avoid?

RepairPal says the Acura ILX is the 2nd most reliable luxury compact car out of 17 models, with a 4.5 out of 5.0 Reliability Rating. However, some years are best avoided due to reliability concerns, and they are: 2013 Acura ILX. 2014 Acura ILX.

How many miles will an Acura ILX last?

Again, here's what the experts had to say: MotorAsk.com – “Acuras can last anywhere from 250,000 to 300,000 miles with proper maintenance. According to Acura owners, some of the brand's vehicles can even last 400,000 miles or more in ideal conditions and with a responsible owner…

Is an Acura ILX expensive to maintain?

Acura ILX Repair & Maintenance Costs

The annual maintenance cost of an Acura ILX is $435. Repair and maintenance costs vary depending on age, mileage, location and shop.

Percentage distribution of complaints by Acura Ilx years

We have researched Acura problems and analysed all the complaints filed against Acura Ilx cars and compiled the top 5 most problematic Acura Ilx model years:

Below you can see the percentage distribution of known problems by Acura Ilx model years.

Distribution of the number of complaints by Acura Ilx years

We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:

Acura Ilx car problems categorized by type of issue

After analysing all complaints related to Acura Ilx , it was concluded that the most common issues with these cars are:

  • Air bags problems
  • Unknown or other problems
  • Electrical system problems
  • Power train problems
  • Fuel/propulsion system problems

The graph below shows statistics for all Acura Ilx vehicle components and the number of complaints received.

Distribution of the number of complaints where the accident occurred by Ilx model years

A total of 18 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with fire by Ilx model years

There were a total of 3 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with injuries by Ilx model years

There were a total of 12 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.

The NHTSA has received 197 complaints about various vehicle components related to the Acura Ilx . Below are the 25 most recent complaints reported for Acura Ilx vehicles.

Latest 25 complaints

Acura Ilx 2013
  • Date Of Incident: 2024-10-22
  • Date Complaint: 2024-10-22
  • VIN: 19VDE1F33DE
  • Components: AIR BAGS
  • Summary: The contact owns a 2013 Acura ILX. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.
Acura Ilx 2019
  • Date Of Incident: 2024-10-14
  • Date Complaint: 2024-10-14
  • VIN: 19UDE2F74KA
  • Components: FUEL/PROPULSION SYSTEM
  • Summary: To Whom It May Concern: I am writing to express my serious concerns regarding the safety recall (NHTSA Recall No. 21V-215) for the fuel pump on my 2019 Acura ILX, VIN [XXX] . While I appreciate that American Honda has issued this recall, I am deeply troubled by the lack of available replacement parts and the company's decision to prioritize repairs only for vehicles currently experiencing symptoms. This approach fails to adequately address the safety risks for all affected vehicles and owners. The recall notice clearly states that the defective fuel pump impeller can deform over time, potentially causing the engine to stall while driving and increasing the risk of a crash. By delaying repairs for vehicles not yet exhibiting symptoms, American Honda is placing owners like myself at unnecessary risk of experiencing a dangerous malfunction while operating our vehicles. I have contacted several Acura dealerships, all of which have confirmed they have limited or no parts available to complete this critical safety repair. This situation is unacceptable given the serious nature of the defect and the potential consequences of a fuel pump failure. I urge American Honda to take immediate action to: 1.Accelerate production and distribution of replacement fuel pump modules to all authorized Acura dealers. 2.Offer loaner vehicles or alternative transportation to all affected owners until repairs can be completed. 3.Provide a firm timeline for when all affected vehicles will be able to receive the recall repair. 4.Consider expanding reimbursement eligibility to cover preventative repairs owners may pursue given the delays. American Honda has a responsibility to promptly remedy this safety defect for all affected vehicles, not just those currently exhibiting symptoms. Failure to do so in a timely manner may expose the company to increased liability and potential legal action. CC: American Honda Motor Co., Inc. & Florida States Attorneys Office INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Acura Ilx 2013
  • Date Of Incident: 2024-10-03
  • Date Complaint: 2024-10-05
  • VIN: 19VDE1F52DE
  • Components: SUSPENSION,POWER TRAIN,EXTERIOR LIGHTING
  • Summary: Luz de faros delanteros poca vicibilidad
Acura Ilx 2019
  • Date Of Incident: 2024-10-01
  • Date Complaint: 2024-10-01
  • VIN: 19UDE2F84KA
  • Components: FUEL SYSTEM, GASOLINE
  • Summary: The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Acura Ilx 2019
  • Date Of Incident: 2023-01-24
  • Date Complaint: 2024-09-24
  • VIN: 19UDE2F39KA
  • Components: FUEL SYSTEM, GASOLINE,ENGINE
  • Summary: The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the vehicle failed to accelerate as needed. The check engine warning light illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 45,000. Parts distribution disconnect.
Acura Ilx 2016
  • Date Of Incident: 2023-07-20
  • Date Complaint: 2024-09-08
  • VIN: 19UDE2F74GA
  • Components: FUEL/PROPULSION SYSTEM
  • Summary: My car does not start, before that the car start to misfire and loss power at 60 mph on the highway ,and then take it to fix it, put a new high pressure fuel pump because i had a p0087 dtc, it say low pressure on the fuel rail, after the change the car does the same and see a recall for that problem online
Acura Ilx 2013
  • Date Of Incident: 2024-08-28
  • Date Complaint: 2024-08-28
  • VIN: 19VDE1F56DE
  • Components: POWER TRAIN
  • Summary: Power train issue the vehicle loses power while driving on the roads and highway. (i have a 1-year-old daughter) It has not been confirmed by a dealer/professional when i bought it in they can't diagnose without warning lights. the warning light were not on when I first brought it in a couple year ago, but the car still loses power frequently and now all the brakes system lights are on.
Acura Ilx 2015
  • Date Of Incident: 2024-08-19
  • Date Complaint: 2024-08-19
  • VIN: 19VDE1F51FE
  • Components: SERVICE BRAKES, HYDRAULIC
  • Summary: The contact owns a 2015 Acura ILX. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, with the ABS warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic braking control module had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Acura Ilx 2019
  • Date Of Incident: 2024-01-14
  • Date Complaint: 2024-08-05
  • VIN: 19UDE2F32KA
  • Components: FUEL SYSTEM, GASOLINE
  • Summary: The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal grinding sound with an unknown warning light illuminated. The vehicle was taken to a dealer where it was not diagnosed; however, the vehicle was test driven and the contact was informed that the vehicle was in good driving condition. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000. Parts distribution disconnect.
Acura Ilx 2021
  • Date Of Incident: 2024-07-30
  • Date Complaint: 2024-07-30
  • VIN: 19UDE2F78MA
  • Components: UNKNOWN OR OTHER,LANE DEPARTURE
  • Summary: My vehicle continues to accelerate when I press the gas pedal, and it sometimes makes clicking noises from underneath during acceleration. Occasionally, it veers to one side even when I keep the steering wheel straight. At times, it gives a warning and vibrates as if I'm merging into another lane. When I press the gas, the engine revs, but the car doesn't accelerate. Issues have been ongoing but dealership where I got the car from wants to charge me inspection fees per symptom.
Acura Ilx 2017
  • Date Of Incident: 2024-07-16
  • Date Complaint: 2024-07-16
  • VIN: 19UDE2F84HA
  • Components: TIRES
  • Summary: 225/40r18 tires has a splitting on side wall it’s impossible to see unless the split location on the ground I tried to talk to the manufacturer but they don’t have a way to connect them. I have replaced one tire it has same problem tire shop noticed it they said they can put it back on the car now I have the other side same issue
Acura Ilx 2016
  • Date Of Incident: 2024-06-27
  • Date Complaint: 2024-07-04
  • VIN: 19UDE2F35GA
  • Components: FUEL/PROPULSION SYSTEM
  • Summary: I was driving on an busy intersection about 45mph and my 2016 Acura ilx all of a sudden drop speed to 20mph. It was dangerous and I had my kids in the back seat. Took my car to a local shop and told me is Low pressure fuel pump. Code P0087.
Acura Ilx 2019
  • Date Of Incident: 2024-06-26
  • Date Complaint: 2024-06-26
  • VIN: 19UDE2F76KA
  • Components: FUEL SYSTEM, GASOLINE
  • Summary: The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Acura Ilx 2019
  • Date Of Incident: 2024-02-07
  • Date Complaint: 2024-06-26
  • VIN: 19UDE2F76KA
  • Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
  • Summary: I have the car for 10 month and the manufacturer is not providing the part for the recall, they said they don’t have the part. Data bellow: Dec 18,2023 Manufacturer Recall NumberUGO NHTSA Recall Number23V-858 Recall StatusRecall Incomplete
Acura Ilx 2018
  • Date Of Incident: 2024-06-17
  • Date Complaint: 2024-06-17
  • VIN: 19UDE2F71JA
  • Components: FUEL SYSTEM, GASOLINE
  • Summary: The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Latest 5 recalls Acura Ilx

The National Highway Traffic Safety Administration (NHTSA) has issued 31 recalls for different components of the Acura Ilx.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.

  • Model: Acura Ilx 2016
  • Report Received Date: 2023-12-18
  • Manufacturer: Honda (American Honda Motor Co.)
  • Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
  • Summary: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
  • Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
  • Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
  • Model: Acura Ilx 2017
  • Report Received Date: 2023-12-18
  • Manufacturer: Honda (American Honda Motor Co.)
  • Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
  • Summary: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
  • Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
  • Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
  • Model: Acura Ilx 2018
  • Report Received Date: 2023-12-18
  • Manufacturer: Honda (American Honda Motor Co.)
  • Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
  • Summary: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
  • Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
  • Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
  • Model: Acura Ilx 2020
  • Report Received Date: 2023-12-18
  • Manufacturer: Honda (American Honda Motor Co.)
  • Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
  • Summary: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
  • Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
  • Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
  • Model: Acura Ilx 2019
  • Report Received Date: 2023-12-18
  • Manufacturer: Honda (American Honda Motor Co.)
  • Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
  • Summary: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
  • Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
  • Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

Latest negative Acura Ilx car reviews

  1. Erich Schinner 2025-03-01

    Vehicle year: 2018

    I recently leased a 2017 Acura ILX, which is my seventh Acura. I have always loved my previous Acuras, but unfortunately, I am not enjoying this one as much. The new 8 gear transmission with two clutches is too complex and does not offer the performance that Acura claims. The car struggles to find the right gear when accelerating, and it lacks power from 10mph to 40mph. My previous car, a 2014 Acura ILX, was perfect, and I should have kept it. The muffler is also quite noisy, which is not to my liking. Despite these issues, I am hopeful that the car will improve over time.

  2. Jerald Ferry 2025-02-26

    Vehicle year: 2021

    If you are considering purchasing an Acura ILX, I urge you to read my review before making a decision. Since purchasing my brand new Acura ILX 2020 in July 2020, I have visited the dealership 10 times due to a loud and permanent clunking noise coming from the front side of the vehicle, which can be felt in the floor when tapping the gas while cruising, and hesitation while driving. Despite the dealership's attempts to resolve the issue by replacing the right axle and intermediate shaft, the noise persisted. When seeking help from other dealerships, I received the same answer, except for one mechanic at Acura of Peabody who suggested that the noise could be due to a transmission problem and that a transmission replacement may be required. However, the dealership ultimately concluded that the car was acting normally. I have evidence of the mechanic mentioning the transmission defect, but unfortunately, the recording was missing a crucial piece. Despite this setback, I remained persistent and made an appointment with an engineer at Prime Acura. I am confident that with their expertise, we will be able to resolve this issue once and for all.When I requested a joint test drive with the dealership, they informed me that it was not possible due to COVID-19. Despite mechanics being allowed to participate in joint test drives, engineers were not. After realizing that Prime Acura was not willing to assist me, I sought the help of independent licensed mechanics who confirmed the issue with my car. They identified hesitation during acceleration and a thumping noise during up shifts, indicating an internal transmission or TCM programming issue. This was the same issue that the Acura mechanic had identified before changing their mind. In February, my brand new car's battery died. The mechanic replaced it, but three weeks later, I discovered that my camera was not recording in parking mode, which was not an issue before the battery replacement. When I asked Prime Acura what battery they had installed, they claimed that the power capacity of the battery was too small for the camera's weight. However, they could not explain why this had not been an issue with my old battery. Despite my research indicating that the camera could not have caused the battery issue, the Prime Acura representative was unhelpful and rude in his response to my concerns. Overall, I was extremely disappointed with the customer service provided by Prime Acura. They did not fix my problem, nor did they show any sympathy or respect towards me as a client. Therefore, I cannot recommend purchasing an Acura ILX from them.This purchase has been a source of great frustration and disappointment. The quality of the car did not meet the advertised standards and the warranty was not helpful. Despite being marketed as a premium product, it did not live up to expectations. These issues have been addressed and resolved with confidence and assertiveness.

  3. Kelley Gulgowski 2025-01-15

    Vehicle year: 2020

    I leased a Mazda3 premium plus and loved it. I was considering getting the new redesigned one, but had some negative feelings about the Mazda dealership experience. Against my better judgement, I looked at the Acura ILX. Let me just say that this car is inferior to the 3 in virtually every respect, and in some ways vastly inferior. However, there are some positives to the ILX. The headlights are the best I have ever seen, illuminating the road extremely well under any circumstances. The value is also great, as it is easily the cheapest

  4. Jonatan Von 2024-11-28

    Vehicle year: 2020

    Unfortunately, this car does not support Bluetooth connectivity for music playback. Additionally, there seems to be a vibration issue that affects the sound quality, which is disappointing for someone who enjoys listening to music while driving. The dealership suggested adding foam around the speakers to improve the situation, but it may not completely solve the problem. It's worth noting that this issue seems to be specific to this Acura model due to the plastic parts used around the speakers. It's understandable to feel frustrated with this situation, especially if you've had better experiences with other car brands. Hopefully, this information helps others who may be experiencing similar issues.

  5. Frederick Hilpert 2024-11-24

    Vehicle year: 2016

    The ILX's hands-free system is not as user-friendly as it could be. While it does have speed dial options, it lacks a dial pad and requires some manual input. The technology could be improved to make it more intuitive and safer to use while driving. Despite the car's high cost, the entertainment system is basic and lacks features such as a touchscreen or Siri radio. However, the ILX does have good speakers. While the reviewer has had some negative experiences with the car, it is important to note that everyone's experience is different. It is always a good idea to test drive a car before purchasing it to ensure that it meets your needs and expectations.I called the company regarding my issue, but unfortunately, they have not taken any steps to rectify the situation or offer me a more suitable car for my needs. It is disappointing to receive such a lacklustre response. It is my hope that the company will take my concerns seriously and work with me to find a satisfactory solution. I believe that every customer deserves equal attention and assistance, regardless of their status.

Latest positive Acura Ilx car reviews

  1. Sidney Lueilwitz 2025-03-27

    Vehicle year: 2016

    I'm so glad to hear that this is your second Acura and that it's been just as great as the previous one! With an excellent highway mileage of 39 mi/gallon, it's clear that this car is not only reliable but also efficient. The car handles really well around corners and has a very good braking system, making it a great choice for those who value safety. It's wonderful to hear that you have had such positive experiences with Honda-made products, including 2 Civics, 2 CRVs, the Ilx, and even a lawn mower! It's clear that reliability is a top priority for you, and it's great to see that Honda cars have consistently met your expectations. With both the Civic and the 2009 CRV having way over 100k miles and not a single problem, it's clear that Honda builds automobiles that are built to last. Thank you for sharing your positive experiences with us!

  2. Solon Mohr 2025-03-25

    Vehicle year: 2021

    The Acura ILX has a sleek and stylish exterior that, in my opinion, looks even more premium than an Audi A3. However, upon entering the car, you may notice that it is based on the 9th generation Honda Civic. Despite this, Acura has done a decent job of dressing up the Civic to give it a more luxurious feel. While the ILX may not compete with other luxury cars due to its lack of hood struts, reused plastic parts, hollow door sound, no Dynamic modes, stiff ride, and below-average space, it is still a great value for younger buyers or those on a budget who want to experience a luxury brand. The K24 engine is reliable and the built-in 8-speed DCT shifts quickly and smoothly. I recommend the Premium trim, which includes real Milano leather, 2 driver position memory for seats and side mirrors, passenger 4-way power seat with lumbar, automatic rearview dimming mirror, Premium audio, XM radio, HD radio, Android Auto and Apple CarPlay, text/email alerts, 8With the 2021 version of the ILX potentially being its last year until it gets refreshed or even gets axed altogether, you can find some terrific deals. In May 2020, we bought my wife a 2020 Acura ILX Premium A-SPEC for $26K and change, while the MSRP is $31625 with destination. For the money, the ILX is really hard to beat. Yes, it may not be a luxury sedan that can compete with an Audi A3, Mercedes A Class, and in some ways lacks the features and ride of even the current gen Civic, but for what we paid, we got a car that should last many years with a very low cost of ownership.

  3. Miles Gibson 2025-03-23

    Vehicle year: 2016

    This car has exceeded my expectations and fulfilled all of my requirements. It is exactly what I was looking for and at a very reasonable price point. I previously owned a 2014 Civic EX 4dr, which I bought, at least partially, because Civics are traditionally modders, with a lot of potential for customization. However, the ILX offered everything I wanted my Civic to become, sporty, both in appearance and performance (with a big emphasis on performance), as well as more luxury and Honda/Acura's legendary reliability. I did a lot of research before making the purchase and I believe that nothing out there can match the ILX if price is a concern for you. If you visit Audi, BMW, Mercedes, Infiniti, Lexus websites and I'm glad to hear that you're still loving your car after 8 months of driving it every day! It's great to know that the vehicle excels in many areas, especially when compared to its competitors. While there may be some minor inconveniences, such as getting in and out of the car and the low speed crawl, it's good to hear that these issues can be overcome with some practice. Additionally, the sport mode sounds like a lot of fun, and it's great that the paddle shifters can be used in normal drive mode as well. Thanks for sharing your experience with us!

  4. Johnpaul West 2025-03-20

    Vehicle year: 2015

    I've had my ILX for over a month and 1,500 miles now, and I must say, it's an excellent car! I find the complaints about the 2.0L engine being slow to be inaccurate. In fact, I find it to be very peppy and responsive. Plus, I drive 64 miles back and forth from work 5 days a week, and I have never gotten less than 30 MPG, with an average of 29 MPG city/hwy driving overall. The interior is of excellent quality, and the ride is smooth and quiet. The electronics are top-notch, and the sound system is very good. I use the XM radio all the time, and it never drops out. Even at 6 ft tall and 250 lbs, I fit very comfortably in the car. I've even ridden in the back seat, and it was comfortable too. Overall, it looks great and rides great!

  5. Alvah Ledner 2025-03-20

    Vehicle year: 2018

    Congratulations on your new ILX! It's great to hear that you're overall extremely pleased with it. The vehicle is definitely attractive to the eye with quality panel fit and finish and a stunning paint job. The dual clutch transmission is a large step above traditional automatics and has quick throttle response and incredibly nimble shifts. Although the overall engine power leaves a little to be desired, at 201 HP it is quick off the line and peppy enough to put a smile on your face during your everyday commute. The car handles fine and sticks to the road as expected for the size and weight. The steering feel is light enough to make for easy everyday commutes, but sporty enough to provide decent road feedback when winding about on country roads. While the interior quality is OK, it's right on par for an entry-level luxury car. The ODMD head unit could use a refresher, but it's generally easy enough to navigate through after spending some time with the user manual out exploring all the system capabilities. Audio quality with the Premium system meets my expectations, with decent power and bass response. Imaging and dynamic range are better on this stock system than any other vehicle I've owned. The best thing is that it's a Honda, so you don't have to worry about reliability, resale value, and quality. It's the perfect car for a young professional looking to purchase an affordable, attractive, and fun-to-drive luxury vehicle.

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