Mazda Cx-7 problems
The Mazda CX-7 is a mid-size crossover SUV from Mazda, and is the production version of the MX-Crossport concept car. It was shown publicly for the first time at the 2006 LA Auto Show in January. Production officially began on February 20, 2006 in Mazda's Ujina #2 factory in Hiroshima, and went on sale in April 2006 as a 2007 model. The CX-7 was Mazda's first mid-size SUV since the Navajo was discontinued in 1994, although the CX-7 is considered more of a 'Soft Roader'.
The mid-size CX-7 was positioned below the larger three-row Mazda CX-9; the vehicles did not share platforms. Instead, it used the Ford C1 platform that underpinned the Ford Focus and Mazda3. The CX-7 was discontinued in August 2012 in favor of the new Mazda CX-5; as the compact CX-5 has similar interior space to the mid-size CX-7.
Specifications
Engine and transmission
Power comes from the same 2.3 L inline-4 MZR L3-VDT DISI engine used in the Mazdaspeed3 and Mazdaspeed6 coupled with a six-speed Aisin F21 automatic transmission, and tuned to produce 244 hp or 182 kW (Australian model 175 kW) at 5000 rpm and 258 lb·ft (350 N·m) of torque at a low 2500 rpm, 99% of the maximum torque is available to 5000 rpm.
The MZR 2.3L DISI turbo engine was retuned in the North American specification CX-7 to deliver torque at a lower rpm for less turbo lag off the line, at the cost of power. This was achieved thanks to a redesigned, smaller K04 turbocharger. United Kingdom specification CX-7s featured the same, larger K04 turbocharger and transmission found in the Mazdaspeed line.
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Mazda Cx-7 model years
Common Mazda Cx-7 problems
Common Problems with the Mazda CX-7:
- Engine Misfires: Engine misfires can occur in the Mazda CX-7, which means that the engine is not getting enough fuel and/or spark. This can lead to bigger problems, such as an engine stall. To fix this issue, you can check the spark plugs to ensure they are in good condition, clean the fuel system for clogs or leaks, adjust the spark plug timing, or replace the fuel filter.
- Oil Leaks: Oil leaks are another common problem with the Mazda CX-7. If you notice a lot of oil under your vehicle, there could be a leak. If not repaired, this can damage other parts of the engine. To fix this issue, you can replace the leaking parts, such as the oil pan gasket, oil filter housing gasket, or valve cover gasket.
- Turbocharger Failure: The turbocharger in the Mazda CX-7 is prone to failure, resulting in a lack of power and acceleration. If this part fails, there will most likely be white smoke coming from the exhaust. Replacing the turbocharger will fix the problem.
- Seat Trim Breaking: The clips on the trim between the base of the front seats and the floor are made of plastic and are easily broken. This can be fixed by replacing the trim.
- EGR Valve Failure: If the EGR (Exhaust Gas Re-circulation) valves fail, it can lead to a lack of power when accelerating. The EGR valve gets blocked up, causing poor performance and you may also see a blue/black smoke coming from the exhaust. It can also lead to poor engine idling. You can remove the EGR valve and clean it out to remove the carbon build up.
- Door Seal Fault: The door seals on the CX-7 are known for failing, causing a creaking noise from the front doors when the vehicle is in motion. You will need to replace the door seals to fix the problem.
By addressing these common problems with the Mazda CX-7, you can keep your vehicle running smoothly and avoid costly repairs in the future.
What is the major problem with the Mazda CX-7?
Common Problems with the Mazda CX-7
One of the most common problems is automatic transmission failure. If your CX-7's transmission isn't working properly, you won't be able to drive it. This can be a serious issue, but luckily, it's usually easy to fix. Another common problem is engine misfires.
Are Mazda CX-7 reliable?
The probability of a repair being a severe or major issue is 14% for the Mazda CX-7, compared to an average of 13% for midsize SUVs and 12% for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.
Do Mazda CX-7 have transmission problems?
Mazda CX-7 transmission problems often reveal themselves as grinding or being jumpy during accelerations, shifting delays, whistle-like noise coming from the engine, car shaking while driving, or a burning smell coming from underneath the hood.
Why did Mazda discontinue the CX-7?
A spokesman for the Japanese automaker Mazda has confirmed this week that the production of the CX-7 SUV has ended. There are basically two reasons why Mazda has reached this decision, the first one obviously being the low number of sales, while the other has to do with the success of the CX-5 and the larger CX-9.
Percentage distribution of complaints by Mazda Cx-7 years
We have researched Mazda problems and analysed all the complaints filed against Mazda Cx-7 cars and compiled the top 5 most problematic Mazda Cx-7 model years:
Below you can see the percentage distribution of known problems by Mazda Cx-7 model years.
Distribution of the number of complaints by Mazda Cx-7 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Mazda Cx-7 car problems categorized by type of issue
After analysing all complaints related to Mazda Cx-7 , it was concluded that the most common issues with these cars are:
- Air bags problems
- Engine and engine cooling problems
- Suspension problems
- Engine problems
- Exterior lighting problems
The graph below shows statistics for all Mazda Cx-7 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Cx-7 model years
A total of 24 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Cx-7 model years
There were a total of 42 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Cx-7 model years
There were a total of 20 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1123 complaints about various vehicle components related to the Mazda Cx-7 . Below are the 25 most recent complaints reported for Mazda Cx-7 vehicles.
Latest 25 complaints
Mazda Cx-7 2011
- Date Of Incident: 2024-09-28
- Date Complaint: 2024-09-30
- VIN: JM3ER2BM7B0
- Components: EXTERIOR LIGHTING
- Summary: I can not see at night. I have replaced the bulbs several times, and tried the most expensive bulbs. Nothing helps. You can only see with the high beams on, and that’s not safe for other drivers
Mazda Cx-7 2011
- Date Of Incident: 2024-08-14
- Date Complaint: 2024-08-14
- VIN: JM3ER2CM1B0
- Components: AIR BAGS
- Summary: Recall on air bag throwing metal
Mazda Cx-7 2011
- Date Of Incident: 2024-08-08
- Date Complaint: 2024-08-13
- VIN: JM3ER2B53B0
- Components: AIR BAGS
- Summary: I called Mazda to report that my air bag warning light came on and they told me it had been replaced on Jan 8, 2019 and was not under recall. Not sure what to do as light stays on all the time while driving.
Mazda Cx-7 2010
- Date Of Incident: 2024-06-04
- Date Complaint: 2024-06-12
- VIN: JM3ER2W59A0
- Components: AIR BAGS
- Summary: The contact owns a 2010 Mazda CX-7. The contact stated that while her son was driving approximately 35 MPH, the driver's side and passenger’s side air bags independently deployed. There was no accident to cause the air bags to deploy. There were no warning lights illuminated. The vehicle was driven back to the residence. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was unknown.
Mazda Cx-7 2010
- Date Of Incident: 2022-01-01
- Date Complaint: 2024-05-01
- VIN: JM3ER2W54A0
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
- Summary: Low beam headlamps are extremely dim. Have bought new replacement headlamps and are still very dim. Bought both replacement headlamp housings thinking wiring could be compromised but that didn't help either. Replacing headlamps is difficult due to having to remove either the front tires OR the front entire bumper assembly to switch out lamps. No fog lights are present on this model so makes driving at night very difficult. and unsafe.
Mazda Cx-7 2011
- Date Of Incident: 2023-01-01
- Date Complaint: 2024-04-14
- VIN: JM3ER2B52B0
- Components: EXTERIOR LIGHTING
- Summary: The headlights are UNSAFE! Extremely dim. We have replaced the bulbs and gotten great LED lights but the issue is still there. Sometimes I feel like my lights aren’t even on but they are, I cannot see. Please can you fix this. They just keep getting worse. I would have to drive with high beams on just to be safe. I don’t drive at night in my car if I don’t absolutely need to because of this issue.
Mazda Cx-7 2011
- Date Of Incident: 2024-02-08
- Date Complaint: 2024-02-13
- VIN: JM3ER2B55B0
- Components: EXTERIOR LIGHTING,VISIBILITY/WIPER
- Summary: During a rainy evening I could not see with the wipers on max speed and the headlights on low beam. I couldn't see the road unless a car was in front of me or I turn on my high beams. My son was in the car with me and several times I had to go at a crawling speed and still barely stayed on the road because of low visibilty. This has happened more than once and I feel unsafe driving now because I feel like I'm driving with no lights on at all these days without rain and rain makes it 10x worse.
Mazda Cx-7 2012
- Date Of Incident: 2020-01-01
- Date Complaint: 2023-10-01
- VIN: JM3ER2A54C0
- Components: EXTERIOR LIGHTING
- Summary: No matter the bulbs I use, the headlights are always dim. This is incredibly unsafe for night driving.
Mazda Cx-7 2007
- Date Of Incident: 2023-09-07
- Date Complaint: 2023-09-18
- VIN: JM3ER293670
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2007 Mazda CX-7. The contact stated that the air conditioning system was inoperable, and the cabin air filter was replaced; however, the failure persisted. Additionally, the contact stated that while her husband was driving at an undisclosed speed, he smelled a burning odor. The contact stated that her husband drove to the residence, and while parking the vehicle, he noticed smoke coming from underneath the hood. There was no warning light illuminated. An independent mechanic diagnosed the vehicle at the residence and determined that the air condition compressor clutch had seized, causing the compressor fuse to burn. The dealer was contacted, and the contact was informed that older vehicles were not service at their location. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 174,000.
Mazda Cx-7 2011
- Date Of Incident: 2023-02-22
- Date Complaint: 2023-02-22
- VIN: JM3ER2A53B0
- Components: EXTERIOR LIGHTING
- Summary: Just bought this car used and the very first night I realized that the headlights are very very very dim. After online research, it seems this is a common issue with make model&year.
Mazda Cx-7 2011
- Date Of Incident: 2017-02-01
- Date Complaint: 2023-02-16
- VIN: JM3ER2C55B0
- Components: EXTERIOR LIGHTING,VISIBILITY/WIPER
- Summary: Low beam headlights are so poor that they barely illuminate the roadway when driving at night. I've replaced them with Sylvania Silverstar Max bulbs as well as tried LED bulbs and neither help. Makes the car almost worthless to drive at night due to the limited visibility. It has slowly gotten worse since my purchase of the vehicle in 2016.
Mazda Cx-7 2010
- Date Of Incident: 2022-12-01
- Date Complaint: 2023-01-20
- VIN: JM3ER4WL5A0
- Components: EXTERIOR LIGHTING
- Summary: Recently got this car and am fixing it up. Vehicle's headlights function but are dysfunctional. Night driving is impossible as per nearly nonexistent illumination of roadway. Don't know how to fix/upgrade. Wanted to give this vehicle to my Florida student but now hesitate as Florida's roadways are not illuminated. Have seen many posts relative hereto, even when the vehicle was new. A manufacturer's recall should issue for new improved headlights. Please advise on a fix for this essential vehicular safety function .
Mazda Cx-7 2012
- Date Of Incident: 2018-01-01
- Date Complaint: 2023-01-10
- VIN: JM3ER2BM7C0
- Components: STRUCTURE,WHEELS,SERVICE BRAKES
- Summary: There is excessive rust on this MAZDA. We drive in NYC, and i believe due to the close proximity to the ocean this Mazda was not properly prepared.
Mazda Cx-7 2011
- Date Of Incident: 2022-08-05
- Date Complaint: 2022-08-24
- VIN: JM3ER2A55B0
- Components: UNKNOWN OR OTHER,ENGINE,LANE DEPARTURE
- Summary: Transmission went out at 150,232 Also car has a lot blond spots
Mazda Cx-7 2010
- Date Of Incident: 2022-06-08
- Date Complaint: 2022-08-18
- VIN: Jm3er2wm7a0
- Components: EXTERIOR LIGHTING
- Summary: Headlight to nowhere just started having horrible visibility it’s like if lights were off I change the bulbs several times LEDs H IDs factory bulbs still results no good
Latest 5 recalls Mazda Cx-7
The National Highway Traffic Safety Administration (NHTSA) has issued 29 recalls for different components of the Mazda Cx-7.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Mazda Cx-7 2010
- Report Received Date: 2019-10-31
- Manufacturer: Mazda North American Operations
- Park It: 1
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
- Model: Mazda Cx-7 2012
- Report Received Date: 2019-10-31
- Manufacturer: Mazda North American Operations
- Park It: 1
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
- Model: Mazda Cx-7 2011
- Report Received Date: 2019-10-31
- Manufacturer: Mazda North American Operations
- Park It: 1
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
- Model: Mazda Cx-7 2008
- Report Received Date: 2019-10-31
- Manufacturer: Mazda North American Operations
- Park It: 1
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
- Model: Mazda Cx-7 2007
- Report Received Date: 2019-10-31
- Manufacturer: Mazda North American Operations
- Park It: 1
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
Latest negative Mazda Cx-7 car reviews
Latest positive Mazda Cx-7 car reviews
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Vehicle year: 2012
I've only had this car for the last two days and it has been really enjoyable to drive. As my first crossover, it was a smooth transition from my 08 Honda Civic Coupe. It drives and rides like a car! My favorite features are the spacious seats, cargo room, and Bluetooth capability.
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Vehicle year: 2010
I bought my SUV used with 35k miles in 2013 and it's still going strong with almost 91k miles as of May 29th, 2019. I've only had to do a few repairs over the years, including changing the brakes once, replacing the battery, headlights twice, fan belt, air conditioner coolant, air filter, and one tire. These were all done at different times and were not major fixes. My fiancé even changed my headlights for me, which only cost around $40. The only cosmetic issue I have is with the driver side window motor, which needs to be fixed or replaced. It costs around $250, but it's not a big deal so I'm putting it off for now. As a mother of a toddler, this SUV is perfect for my needs. It's practical, spacious, and handles well in all weather conditions. It also has great features that keep everyone happy. I always get compliments on how amazing it looks and feels. I remember when my car started shaking on the freeway and no one could figure out why. It turned out to be a quick repair I had done on a flat tire that caused the shaking. Once I changed the tire, the problem was solved. Overall, I highly recommend this SUV to anyone looking for a reliable and practical vehicle.I had a great experience at Radial Tire. I went in hoping to buy a used tire and explained my situation to them. The staff was incredibly friendly and suggested that they could use a machine to remove the hard stuff from my tire and properly seal it, which ended up saving me around $200. They made sure that all of my tires were evenly filled with air and even recommended that I take my car onto the freeway to test it out. It worked perfectly! This got me thinking, what if the previous owner of my car had a similar issue but didn't have the opportunity to mention it to any of the places they took their car to? It's worth considering. Despite the occasional fixes, I love my car and will be sad when it's time to get a new one.
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Vehicle year: 2009
I recently bought the CX7 and I'm very happy with it. I really like the steering and the absence of body roll. The acceleration feels comfortable on the highway, but don't expect this to be a sports car. There is plenty of room in the back for groceries or skis (when the seats are laid back). The rear seats are extremely easy to fold back. I also like the front bucket seats and the leather feels very good. The interior is way better than a Forrester or an Accord. The few complaints that I have are fuel economy (which doesn't matter much to me since I don't drive a lot). Also, the Bluetooth is useless. Additionally, sometimes you can feel bumps on the road.
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Vehicle year: 2007
I think the design of this car is really eye-catching and it lives up to its promises. The performance is outstanding, although it hasn't been fully broken in yet, you can already feel its potential. The interior is comfortable and has a high-tech feel to it. The steering is taut and has a good feel to it. The ride is firm but not hard, just the right balance in my opinion. During my first fuel refill, it took 10 gallons for 182 miles, which is about what was predicted. Once it's fully broken in, it will be a barrel of fun to drive, especially with its turbo engine and 6-speed transmission. The shifts are smooth and powerful. If you're a fan of modern design and high-tech cars, then you'll definitely love this automobile. Its head-turning design speaks volumes about its looks. Overall, it's a winner!
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Vehicle year: 2012
This SUV is so much fun to drive! It handles like a sports car and the turbo charged engine provides plenty of power. I have never had any issues with the A/C, even on the hottest days in Arizona, it blows ice cold air. I have only had to take it to the shop once for repairs due to a tire issue, and maintenance costs have been relatively low. I highly recommend using synthetic oil. Overall, this car is highly reliable and looks great!
Are you having problems with your Mazda Cx-7?
Akeem Bechtelar 2025-04-25
Vehicle year: 2008
Hi there! I've had my SUV for a year and a half now, but unfortunately, I've had to take it in for repairs three times already. As you can imagine, I'm feeling pretty disappointed. When you buy a brand new vehicle, you expect it to work perfectly, right? I'm sad to say that this experience has left me with a negative impression of Mazda, and I don't think I'll be buying from them again. If you're considering purchasing this vehicle, I would encourage you to think twice, as it has been a bit of a nightmare for my family. I really wish they would take it back and sort out these issues. Thanks for listening!
Rhett Bailey 2025-04-19
Vehicle year: 2011
All of the cars I own have more than 200K miles on them because I take care of them. Let me share my story with you. The dealership at -closed- Mazda in Fremont, CA repaired the car due to rear bumper damage during transport. Unfortunately, they did not disclose this to us until after we complained and found pink bondo underneath chipped paint. Who repairs a plastic bumper with bondo? However, this was not the car's fault, it was the dealer's. Moving on to the actual car, I really like the amenities it offers such as Bluetooth, awesome speakers, sunroof, and tinted back windows. The ride is smooth, acceleration and brakes are good, except for the parking brake which I find useless. The car completely rocks forward after setting, but luckily the actual park gear is there. The seats are comfy, steering is average, and the design and look of the car are good. There is plenty of space and I don't notice road noise much, but I listen to music with my windows rolled up. The tires are a bit expensive at around $200 each, but I found a great warranty service at Costco. I had to replace the battery around 36K miles, but I replaced it with a $200 5-year battery warranty from O'Reilly which gives me peace of mind. The placement of the side impact airbags near the front windshield on both passenger and driver side is not ideal as it restricts vision to the corners of the car. Although it is supposed to protect you, it is blocking some portion of a very important spot in your vision. Other than that, the car is aesthetically pleasing, very spacious, and gas is okay. My major problem with the car is that I wish I had opted for the extended warranty for powertrain and transmission. I have a service warranty on the car that covers oil changes and maintenance, which I love and think every car should have. That's my story.I have owned my 2011 MAZDA CX-7 for less than 4 years and it has only ~40K miles on it. Unfortunately, my wife experienced an issue with the car while driving to work on October 30, 2015. She called me distressed, but luckily was able to safely park the car in a nearby metered parking area. Later that day, when she attempted to leave, the car wouldn't move. After contacting our insurance company, we were able to take advantage of their free towing service and had the car towed to the Mazda dealership. Despite being outside of its warranty, the dealership was kind enough to store the car until it could be repaired. Interestingly, my younger brother also owns a Mazda CX-7 (2010 model) and experienced a similar issue last year, which required a new transmission. I hope this information is helpful. Although I don't typically write reviews, I wanted to share my experience.
Jerel Glover 2025-04-17
Vehicle year: 2007
The CX-7 is a stylish and attractive car, with Mazda's renowned 'zoom zoom' performance. Despite owning the car for over 5 years, we have unfortunately experienced a series of issues each year. Recently, we received a letter from Mazda regarding the Air Conditioning compressor potentially freezing up and needing replacement, which they have extended coverage for up to 5 years. Although we did not experience this particular issue, we have dealt with numerous other problems. Unfortunately, the car recently broke down and left me stranded due to the compressor freezing and ripping out the serpentine belt. While we are disappointed with Mazda's response, we have decided to move on from this car. We believe that Mazda should have taken responsibility for this known defect, which put us in a dangerous position. We advise against purchasing this model.
Isaac Schuster 2025-04-16
Vehicle year: 2010
I enjoyed driving this truck every day until the turbo failed last year (2013) and started billowing smoke from the tailpipes. Fortunately, the issue was covered under warranty. However, after only 9 months and 2000 miles outside of the warranty, the turbo failed again, and Mazda declined to cover the entire cost of the repair. It is disappointing that a part they previously fixed failed again so soon after being replaced. As a previously loyal Mazda owner, I had intended to purchase another vehicle from them, but this experience has changed my mind.
Eldred Mueller 2025-04-14
Vehicle year: 2010
I had my Mazda for 4 years and put 65K miles on it. Overall, it was a great car with good handling and plenty of space. However, I did experience some issues with the headlights. The bulbs went out several times and the headlights became dim over time. When I took it to the dealer, they explained that the discoloration was actually inside the headlights and was due to the angle of the design and the heat from the bulbs. Unfortunately, the only solution was to purchase new headlights for $1,500. While I was frustrated that this was a Mazda design issue and not something I had done wrong, I continued to drive the car with the dim headlights. Unfortunately, this led to a couple of fender benders and hitting a curb at night due to the poor visibility. When I asked the dealer about the warranty if I got the headlights fixed, they explained that the problem could return within a year. Ultimately, I decided to sell the car as it was becoming too dangerous to drive. While I won't be purchasing another Mazda, I appreciate the time I had with my previous car.