2023 Kia Soul problems

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The Kia Soul is a subcompact crossover SUV manufactured and marketed by Kia since 2008. Often described and marketed as a crossover since its introduction, the Soul is a hatchback with a box proportion and tall roof, which are designed to maximize its interior space. Despite its SUV-like styling, the Soul was never available with all-wheel drive, instead it is exclusively a front-wheel drive vehicle.

The Soul first appeared in 2006 in the form of a concept model displayed at the North American International Auto Show in Detroit. The production model made its debut at the Paris Motor Show in 2008. During its introduction, Kia stated that the Soul is aimed at the North American market, and targeted towards buyers in the 18 to 35-year old range.

The second-generation model was introduced in 2013 for the 2014 model year, which featured a larger exterior and interior dimensions along with a reworked chassis, while keeping its boxy styling. The Soul is currently in its third generation, which was introduced in 2018 for the 2019 model year. Since 2014, Kia has also marketed a battery electric variant as the Soul EV.

The name "Soul" comes from the homophone of Seoul, the city that hosts Kia's headquarters.

2023 Kia Soul

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Common 2023 Kia Soul problems

Based on the complaints from owners of the 2023 Kia Soul, several common problems have been reported. These include engine issues and transmission problems. Here is a detailed breakdown of each problem:

Engine Problems:

  • Excessive Oil Consumption: Many Kia Soul owners have reported excessive oil consumption, leading to the need for frequent refills and potential engine damage.
  • Engine Knocking: Another common complaint is engine knocking, which can indicate internal engine issues and affect the vehicle's performance.
  • Loss of Power and Stalling: Owners have experienced instances where the engine loses power, stalls, or shuts off unexpectedly while driving, posing a safety risk.
  • Recall for Engine Defects: Kia issued a recall (Recall 21V259000) due to concerns with the piston oil rings that could lead to engine damage, stalling, and potential fire hazards.

Transmission Problems:

  • Shifting Delays: Many Kia Soul owners have reported delays in shifting gears, affecting the overall driving experience and potentially causing safety concerns.
  • Grinding Between Gears: Complaints include grinding noises when shifting gears, indicating potential transmission issues that may require repairs.
  • Hesitation During Acceleration: Some owners have experienced hesitation or delays in acceleration, impacting the vehicle's performance and drivability.
  • Burning Smells: Reports of burning smells related to the transmission have been noted, signaling potential overheating or mechanical issues.

These problems with the 2023 Kia Soul highlight significant concerns raised by owners regarding both the engine and transmission. Addressing these issues promptly is crucial to ensure the safety and reliability of the vehicle.

2023 Kia Soul engine

What is the issue with the Kia Soul 2023?

Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat. Tip: Recalls don't affect every vehicle of the same year, make and model.

What is the most common problem with the Kia Soul?

Oil leaks – The Kia Soul joins the growing list of vehicles prone to oil leakage. According to RepairPal, the most common cause of Kia Soul oil leaks are leaking engine gaskets and oil system component failure.

Is the 2024 Kia Soul reliable?

We expect the 2024 Soul will have about average reliability when compared to the average new car. This prediction is based on data from 2021, 2022, and 2023 models, plus the Kia brand scores.

Why are Kia Souls so cheap?

The materials used are lower in quality than other manufacturers, but Kia is quite smart when it comes to production. Some of the cheaper plastics are used sparingly, so many of Kia's interiors look and feel fancy – but they still managed to save on production costs and pass the savings to the customers.

2023 Kia Soul car problems categorized by type of issue

After analyzing all complaints sent to the NHTSA and researching popular Kia Soul problems, we found that the most common problems with these 2023 model year vehicles are:

  • Engine problems
  • Electrical system problems
  • Unknown or other problems
  • Steering problems
  • Service brakes problems

The graph below shows statistics for all 2023 Kia Soul vehicle components and the number of complaints received.

Latest 25 complaints 2023 Kia Soul

The NHTSA has received 30 complaints about various vehicle components related to the 2023 Kia Soul. Below are the 25 most recent complaints reported for 2023 Kia Soul vehicles.

2024-10-17

ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2023-11-15
  • VIN: KNDJ33AU1P7
  • Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
  • Summary: Periodically while driving, I receive error notifications on the dashboard through both sound alerts and warning lights, resulting in the affected systems temporarily ceasing to function. The dashboard provides specific warnings: "check forward safety system," "check lane safety system," "check speed limit system," "check high beam assist system," and "check inattentive driving warning system." These warnings cycle through with flashing lights and ongoing alert noises. While the issue sometimes resolves after the first or second warning, it often continues cycling through all of the previously described warnings before returning to normal. On some occasions, the warning lights remain on for an extended period, with the longest observed duration being 16 minutes. There are no observable patterns to the frequency or cause of the issue, although it is occurring at least once per day now; initially ~2x/week. It happens at any time of day or night and in any weather conditions. I've scheduled service for this issue 5 separate times. The first time, the dealership advised they did not have a fix and declined to take the car into the service department. The second time, the camera was replaced, but the issue persisted. The third time I took the car in for service, it was at the dealer for a week and I was advised the issue was part of the normal functioning of the car. The fourth time, the service techs did not make an effort to observe the problem and reported that the car was working as designed. The car is now in for service again. Each time I have scheduled service, I have provided them with a video of the problem. The continuous disabling of these safety features is not only distracting but also diminishes the value of the vehicle. I rely on these systems for my safety and purchased this vehicle specifically for these features. I am concerned that this ongoing issue may desensitize me to important warning signals and compromise the overall functionality of the car.
2024-09-20

ENGINE PROBLEM

  • Date Of Incident: 2024-07-27
  • VIN: KNDJ53AUXP7
  • Components: ENGINE
  • Summary: The contact owns a 2023 Kia Soul. The contact stated that while pulling into a mall, there was an abnormally low rumbling and ticking sound coming from the vehicle. While driving 45 MPH, the message to turn off and restart the vehicle was displayed with an audible alarm. The contact stated that the vehicle had shut off on three separate occasions. There were no warning lights illuminated. The contact called the local dealer and was informed about a diagnostic test. The vehicle was then towed to the local dealer, where it was diagnosed that there was a pinhole in the filter. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact called another local dealer, Glassman Kia (28000 Telegraph Rd., Southfield, MI 48034), and was informed that there should have been an oil or check engine warning light illuminated. The manufacturer was contacted, and the contact was informed that there was no warranty coverage on the vehicle for the failure. The manufacturer opened a case, but no additional assistance was provided. The failure mileage was approximately 20,000.
2024-07-02

VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE PROBLEM

  • Date Of Incident: 2024-06-20
  • Crash: 1
  • VIN: KNDJ23AU4P7
  • Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE
  • Summary: I was backing up into my parking place in an alley way. I was turning slightly to the right to fit in and the car started to accelerate. I hit the back wall with the rear of my car. I put the car into drive not realizing it was still accelerating. I had my right foot on the brake. When I put the car into drive it accelerate very quickly even with my foot on the brake and I crashed into a door garage, wrecking my car, the garage door and the vehicle parked inside the garage. The automatic emergency braking system never activated either.
2024-06-06

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES PROBLEM

  • Date Of Incident: 2024-06-05
  • Number Of Injuries: 1
  • VIN: KNDJ23AU3P7
  • Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
  • Summary: I had my vehicle in PARK in my driveway. I was standing outside the vehicle & after I pulled the keys out of the ignition, the vehicle started rolling backward. My feet were on the ground the whole time, the vehicle was in park. I pulled the emergency brake as it was rolling with my legs stuck between the car and the door. I was finally able to push myself into the car to hit the brake with my foot & the car stopped right as it hit the curb of the other side of the street. My legs are extremely bruised from this and if anyone had been behind the vehicle, they would have been ran over as I could not stop it even though it was in park. This just happened so it has not yet been inspected by a mechanic or the dealership. There were no warnings, messages, or symptoms before this happened. It was clearly sitting in park perfectly fine before the engine was turned off. This is extremely dangerous. I have a video from my security camera that shows the entire incident. I'm unable to upload.
2024-06-05

ENGINE PROBLEM

  • Date Of Incident: 2023-05-22
  • VIN: KNDJ33AU1P7
  • Components: ENGINE
  • Summary: Brand new car 5800 miles engine failure after first oil change at dealership
2024-05-03

AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE PROBLEM

  • Date Of Incident: 2024-05-02
  • VIN: KNDJ23AU7P7
  • Components: AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
  • Summary: Air bag Replacement Drive AutamticBreaking emergency Replacement system
2024-05-03

ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2024-05-02
  • VIN: KNDJ23AU7P7
  • Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
  • Summary: Electrical system: instrument cluster/panel Replacement
2024-05-03

POWER TRAIN PROBLEM

  • Date Of Incident: 2024-05-02
  • VIN: KNDJ23AU7P7
  • Components: POWER TRAIN
  • Summary: Power train: Automatic transmission: Fluid/lubricant: Pump Replacement
2024-04-30

ENGINE PROBLEM

  • Date Of Incident: 2024-04-30
  • VIN: KNDJ23AU6P7
  • Components: ENGINE
  • Summary: The contact owns a 2023 Kia Soul. The contact stated that while driving 40 MPH, the vehicle stalled and lost motive power. There was no warning light illuminated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed; however, the dealer found no cause for the failure. The vehicle was not repaired, and the failure persisted. The manufacturer was notified of the failure. The failure mileage was 8,872.
2024-04-29

EXTERIOR LIGHTING PROBLEM

  • Date Of Incident: 2023-02-22
  • VIN: KNDJ23AU5P7
  • Components: EXTERIOR LIGHTING
  • Summary: My vehicle is almost un-drivable at night due to a terrible headlight bean pattern. See attached image. I have taken to two different Kia Dealerships with no results and reached out to Kia. Something is seriously wrong with these lights. #1 Cochran Kia: 5200 Campbells Run Rd, Pittsburgh, PA 15205 Springfield Kia: 3525 S Campbell Ave, Springfield, MO 65807 These light have been this way since receiving the vehical.
2024-03-12

ENGINE AND ENGINE COOLING PROBLEM

  • Date Of Incident: 2023-12-01
  • VIN: KNDJ23AU0P7
  • Components: ENGINE AND ENGINE COOLING
  • Summary: See attached document for complaint
2024-02-29

LANE DEPARTURE PROBLEM

  • Date Of Incident: 2023-11-22
  • VIN: KNDJ23AU7P7
  • Components: LANE DEPARTURE
  • Summary: After a rear end collision I noticed the blind spot monitoring on the passenger side intermittently malfunctioned. Drivers side has no issues. The symptoms were, ghost vehicle, no signal when a vehicle is obviously in the blind spot. Usually when passing a vehicle that is on the passenger side. Again, the driver side is fine. 1 trip to the boby shop and 3 to the Kia dealer, I am told that it is functioning fine. It is designed this way. See page 12 in the owners manual, reminders in small print. Also , I am not the only one experiencing this, see internet forums. The intended malfunctioning of this system is a significant design flaw. The intermittent factor just enhances the danger. I contacted corporate Kia and recieved no response. This is dangerous. The rear end collision made me aware of this issue but I think it is not secondary to the accident. Thank you
2023-12-30

ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2023-08-23
  • VIN: KNDJ23AU8P7
  • Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
  • Summary: [NHTSA SITE NOT ALLOWING ME TO UPLOAD DOCUMENTS - CONTACT ME FOR PICS/VIDEOS] All safety and driver assist malfunction warning lights display in succession - see pictures and video if upload-able. Had two Kia dealership service centers inspect and neither could replicate malfunctions nor would they document the issue. Incident has occurred sporadically between August and December 2023. If these aren't safety concerns (according to both dealerships), then when can a driver discern between fake and real malfunctions and safety failures. 8.23-24.23 - Spitzer Kia - purchased from and reported malfunctions on same/next day; told the windshield camera (sealed no less) is dirty or obstructed. Neither the case. Reported to salesman Caleb who consulted with service department. Told not a safety concern. 9/26/23 - Halleen Kia; Repair order 1709180/1 - Can't replicate; no diagnostic codes. Told not a safety concern. Dealership did not document on repair order. 11/8/23 - Spitzer Kia; Invoice - [XXX] Can't replicate. Told not safety concern unless warnings remain constant (not flashing). Dealership did not document on invoice. Asked if Spitzer reports these concerns to Kia. I got no response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2023-10-19

UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2023-10-16
  • Number Of Injuries: 1
  • Crash: 1
  • VIN: KNDJ23AUXP7
  • Components: UNKNOWN OR OTHER
  • Summary: Event Summary: The incident involved a 2023 Kia Soul, a relatively new vehicle, which had been in use for only three months at the time of the incident. The driver, hereafter referred to as the "operator," was attempting to park the vehicle in a parking space. SUA Occurrence: Right before the operator intended to park, an unexpected and rapid acceleration of the vehicle occurred. This acceleration was not initiated or controlled by the operator in any way. It is important to highlight that the operator did not intentionally press the accelerator pedal. Collision and Airbag Deployment: As a consequence of the sudden acceleration, the vehicle collided with a front wall. The impact of the collision was significant, leading to the deployment of the vehicle's airbags. EDR Data Retrieval: Event Data Recorder (EDR) data from the vehicle has been obtained. This data is anticipated to provide insights into the sequence of events leading up to the SUA incident and is a crucial component of the investigation.
2023-10-06

POWER TRAIN PROBLEM

  • Date Of Incident: 2023-10-05
  • VIN: KNDJ23AU8P7
  • Components: POWER TRAIN
  • Summary: The contact owns a 2023 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V531000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
2023-09-28

AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES PROBLEM

  • Date Of Incident: 2023-09-28
  • VIN: KNDJ23AU0P7
  • Components: AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES
  • Summary: I have had my car to the dealership 3 times and scheduled for a4th time for this same issue. It is intermittent which I realize makes it hard to diagnose however the dealership kept it overnight in 2nd visit to try to reproduce it and they did. When driving, the car will randomly start beeping and errors cycle thru in the dash. It tells me that my braking system needs to be checked then lighting system, airbag system failing etc. It goes thru about 5 or 6 system errors. Not always same sysyems and not going at same rate of speed when it happens. I have been told it isn't a safety issue however they apparently do not know what it is causing it to do that so I'm not sure how they can definitively say that. 1st visit I was told they did a software update and that"fixed the problem". After a few weeks it started again. Then I was told that the front camera needed to be recalibrated. 3 weeks after that when the part arrived I was told that fixed the issue. A week later, It is again intermittently alarming while driving. It is very distracting not to mention scary when it happens. The fact that the part was backordered for 3 weeks that they thought would fix it leads me to believe it is happening to a lot of kia cars. It is also on some online forums where others are talking about the same issue. My car has less than 5000 miles on it and I have owned it for 9 months. I am afraid to drive it because it scares me when this happens. This has been ongoing since June.
2023-09-09

POWER TRAIN,AIR BAGS,ENGINE PROBLEM

  • Date Of Incident: 2023-09-09
  • Number Of Injuries: 10
  • Number Of Deaths: 1
  • Crash: 1
  • Fire: 1
  • VIN: KNDJ23AU7P7
  • Components: POWER TRAIN,AIR BAGS,ENGINE
  • Summary: Air bag new
2023-08-28

STEERING PROBLEM

  • Date Of Incident: 2023-08-25
  • VIN: KNDJ23AU1P7
  • Components: STEERING
  • Summary: Out of no where and without warning, the steering wheel pulls in opposite direction and stability control light turns green and stays on the dashboard. Cannot move steering wheel. Simultaneously, the HD radio will get very staticy and abruptly shut off. After about a minute, the radio will come back on and the steering no longer has that pressure. It is terrifying.The car has less than 100 miles on it. I bought it 8/15/23. This has happened twice. Trying to get a service appointment for this week.
2023-08-16

STEERING,ENGINE PROBLEM

  • Date Of Incident: 2023-08-15
  • Number Of Injuries: 1
  • VIN: KNDJ23AU6P7
  • Components: STEERING,ENGINE
  • Summary: On 8/15/23 I received my car back from the dealership after almost a month of repairs, trying to fix the issue where it would turn itself on and where it shut down while driving 45 miles an hour; at various points I was told it was the crankshaft, camshaft, spark plugs, fuel injectors, the pcm and a connector that was overheating. Yesterday, 8/15/23 the car was stuck in a long crank cycle. I notified the dealership. They told me to call kia. I drove the car to pick my husband up from the airport. While driving home the car suddenly accelerated, cars lights shut off, and the steering wheel made a hard turn to the left, the steering wheel then locked, sending us towards a ditch, and the car shut off, and the brakes locked. Right as we hit the edge of the irrigation ditch the car turned back on, the brakes went soft, and the steering wheel unlocked. While trying to correct the car the lane assist turned on (I never use it) causing us to further fishtail and almost drive into a telephone pole and another ditch. The back and forth motion caused me to pull a muscle in my neck, and I have had a migraine since the incident. I have been unable to seek medical care. When the car was stopped, the oil cap started sucking and blowing hot air, and the engine had a light knocking noise, somewhere between a lifter tick and a rod knock. When trying to use the Kia assist in the car it could not locate where we were, resulting in Kia trying to charge us for a tow. I have had the car a month, but ive only had it in my possession 5 days because of it returning to the shop for the same issues. The kia dealership says they have never seen this and don't know what is wrong. They have encouraged me to reach out to kia to see about a buy back, but kia is 3 weeks out on even reviewing my case.
2023-08-06

ELECTRICAL SYSTEM,ENGINE PROBLEM

  • Date Of Incident: 2023-08-05
  • VIN: KNDJ23AU6P7
  • Components: ELECTRICAL SYSTEM,ENGINE
  • Summary: On 8/22/23, I purchased a 2023 Kia Soul Sport trim from Kia Atlanta South. Just two days later, the 12V system stopped working, and yesterday, on 8/6, I discovered the car, which I had owned for only two weeks and driven 950 miles, was low on oil. Some of those miles were already on the vehicle when I bought it. I suspect both the electrical system and the engine may be faulty. Despite my concerns, the dealership claimed they had no knowledge of any recalls, despite there being an issued one.
2023-07-22

STEERING,ELECTRICAL SYSTEM,ENGINE PROBLEM

  • Date Of Incident: 2023-07-19
  • VIN: KNDJ23AU6P7
  • Components: STEERING,ELECTRICAL SYSTEM,ENGINE
  • Summary: On wednesday July 19th, at approximately 1745 (5:45 pm) I got into my car and started it. I attempted to back out of the driveway and noticed my steering wheel was locked. I pulled forward, and put the car in park. I tried to turn the car off. It then restarted itself, revved the engine, turned the heater on, rolled down the windows and engaged the back up camera. The check engine light came on, the low oil light, and the battery light were all on. The car would not turn off, every time I pressed the off button it would idle strangely and turn itself back on. I had to remove the key fobs, and my phone from the vehicle (i have a remote start app) to get it to turn off. I had it towed to the dealership, who returned the car the next day and told me nothing was wrong and that it was in auxiliary mode. They showed me auxiliary mode and it did not do what had happened. I told them I would film it if the vehicle did it again. Yesterday July 21, 2023 the vehicle did it again, at approximately 2110 (9:10 pm). The dealership advised me to bring it back up today. While driving it up there the engine shut off while driving I was doing approximately 43mph with the keys located in the storage space near the gear shift. The entire car shut down, instrument cluster and all, my steering wheel locked, and i had to coast to the side of a road. The car then restarted itself and picked up where the cruise control had previously been set. It did this twice and I was almost hit by a large pick up truck the second time. Had the truck not braked in time I could have been killed, and had my daughter been with me she could have been seriously wounded. The dealership told me to limp it to them as a tow truck would not be avalible for hours. During the short drive the instrument cluster continued to fade in and out. The dealers only solution was to let them hold the car and drive it for the weekend while trying to replicate the problem. I have filmed it restarting, but not dying on the road
2023-07-11

UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2023-07-11
  • VIN: KNDJ23AUXP7
  • Components: UNKNOWN OR OTHER
  • Summary: The driver's door opens while the cat is moving. I spoke to the Service Manager at Vision Kia in East Rochester, NY and he told me this is a safety feature. I don't believe the doors are supposed to open when the car is moving at highway speed. They do lock o once the vet moves but still open from inside.
2023-05-26

STEERING,LANE DEPARTURE PROBLEM

  • Date Of Incident: 2023-05-18
  • Number Of Injuries: 1
  • Crash: 1
  • VIN: KNDJ23AU5P7
  • Components: STEERING,LANE DEPARTURE
  • Summary: The contact owned a 2023 Kia Soul. The contact stated that while driving 30 MPH, the lane assist feature malfunctioned and the steering wheel inadvertently turned sharply to the left and seized. As a result, the vehicle crashed into trees and rolled down the hill. The contact was removed from the vehicle. The contact sustained injury laceration to both hands and knuckles, reinjured right hip, bruised spinal cord, strained shoulder, neck, and injury to the left knee that required medical attention. A police report was filed. The vehicle was towed to a tow lot. The vehicle had not yet been diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was notified of the failure and the contact was informed that someone will reach out to him but no response. The contact. The failure mileage was approximately 17,000.
2023-05-04

UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2022-12-21
  • VIN: KNDJ33AU5P7
  • Components: UNKNOWN OR OTHER
  • Summary: Hands free dialing became disabled after a service visit. Infotainment system reports "Downloading contacts, please try again later" when trying to use the hands free dialing system, despite the most recent contacts being loaded. This forces the driver to make a call using the infotainment system screen by either referencing recent calls or the contact list. This creates an unsafe condition the hands free dialing system is supposed to prevent.
2023-04-03

ELECTRICAL SYSTEM,LANE DEPARTURE PROBLEM

  • Date Of Incident: 2023-04-02
  • VIN: KNDJ53AU9P7
  • Components: ELECTRICAL SYSTEM,LANE DEPARTURE
  • Summary: The instrument cluster is no longer displaying vital information. (Speedometer, tachometer, odometer, warning indicator lights, etc.) It still displays turn indicators and headlight indicators. The remedy is to replace the instrument cluster and have it recalibrated

2023 Kia Soul recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 3 recalls for different components of the 2023 Kia Soul.

2023-12-07
  • Manufacturer: Kia America, Inc.
  • Components: AIR BAGS
  • Summary: Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.
  • Consequence: An air bag that deploys unexpectedly can increase the risk of injury or crash.
  • Remedy: Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC289.
2023-07-31
  • Manufacturer: Kia America, Inc.
  • Park Out Side: 1
  • Park Out Side: 1
  • Components: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP
  • Summary: Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
  • Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
  • Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275.
2023-04-26
  • Manufacturer: Kia America, Inc.
  • Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
  • Summary: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
  • Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
  • Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

Negative 2023 Kia Soul car reviews

  1. Leon Abshire 2024-11-04

    My 2023 Kia Soul has less than 5,000 miles on it. Shortly after purchasing the car, I noticed a clunking sound coming from under the baseboard on the driver's side whenever I came to a stop. I took it in for servicing and was informed that something was loose, which has since been fixed. While backing out of my driveway a few weeks later, the emergency brakes suddenly engaged, causing loud noises and abrupt shaking. Although this was a frightening experience, there was no risk of collision. I took the car in twice for the automatic emergency braking malfunction while reversing at 1 mph, but was told that no issues were detected. Although this problem still occurs occasionally, there are no collision risks when it happens. The electric controller for the idle stop and go oil pump was also recalled due to a fire risk. I took the car in for the recall service, but the part was not available at the time. When I returned a few weeks later, the car made a winding sound like the belts were in overdrive. I will be taking it back in for servicing, but I am pleased with the car's appearance and interior.I am disappointed about the other issues.

  2. Alexis Bergnaum 2024-08-06

    Although we bought the car this past April and there have been some recalls, I am confident in saying that the 2023 Soul is a nice car. However, I have noticed that the transmission is starting to whine, which is disappointing.

  3. Gerson Greenholt 2024-06-19

    It's the middle of November and my brand new Soul 2023, with just 700 miles, is already blooming in Christmas lights. Unfortunately, 4 warning lights are on. It's a bit frustrating to have to service it so soon, but I'm sure it will be sorted out soon.

  4. Paul Nicolas 2024-02-26

    Very nice amenities. The car drove very well. Kia has had a bit of trouble with CVTs.

Positive 2023 Kia Soul car reviews

  1. Enos Lehner 2025-01-06

    What can I say? This is my signature vehicle. Styling is fun with a little funk, it's so comfortable, and the gas mileage is outstanding. I cannot recommend the Kia Soul enough. You should go test drive one and see for yourself. The value you receive with so many features that come standard is amazing!

  2. Royce Schroeder 2024-11-20

    You have a great taste in cars! Your 2023 Mars Orange Kia Soul sounds like a perfect fit for you. It's great to hear that you have owned another Kia Soul before and that you are enjoying this one just as much. The car seems to have a lot of room and power, and it's impressive that you can go 380 miles on a tank of gas. The Android Auto function and Lane assist are also great features that make driving more enjoyable and safe. Thank you for sharing your positive experience with us!

  3. Amir Wiza 2024-11-06

    Great vision when driving. All the navigation equipment helps warn the driver of any potential danger. Car is fun to drive. Eco system is not bothersome for me.

  4. Ezra Haag 2024-10-04

    Fun to drive. Averaging 35 mpg in mixed driving in 8000 miles. A bit noisy at freeway speeds, but not awful. So far, no issues, although the engine start stop feature is a bit clunky compared to other vehicles. I would definitely buy it again!

  5. Coty Dach 2024-08-09

    I wasn't sure about the red car at first, but I'm really happy to have it. They'll definitely see this mama coming!

Leave your review of 2023 Kia Soul

Additional sources

More sources of information about 2023 Kia Soul problems:

I was thinking about a Kia Soul, but reading these posts, it seems ...
I was thinking about a Kia Soul, but reading these posts, it seems ...
https://www.reddit.com/r/KiaSoulClub/comments/11kkrdl/i_was_thinking_about_a_kia_soul_but_reading_these/

Mar 7, 2023 ... Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & ...

2021-2023 Kia Soul Problems - Top Engine & Transmission ...
2021-2023 Kia Soul Problems - Top Engine & Transmission ...
https://www.mylemon.com/lemon-law-blog/2021-2023-kia-soul-problems-top-engine-transmission-complaints/

Sep 17, 2023 ... 2021-2023 KIA Soul Transmission Problems · shifting delays · grinding between gears · hesitation during acceleration · burning smells. Here is ...

Any regrets with buying 2022-2023 Kia Souls? : r/KiaSoulClub
Any regrets with buying 2022-2023 Kia Souls? : r/KiaSoulClub
https://www.reddit.com/r/KiaSoulClub/comments/15vm5te/any_regrets_with_buying_20222023_kia_souls/

Aug 19, 2023 ... After a little research, the IVT or much known elsewhere as the CVT, seems too be much stronger - it uses timing chain instead of belt... it's ...

2023 Kia Soul Problems: Expert Q&A for Brand New Soul with 101 ...
2023 Kia Soul Problems: Expert Q&A for Brand New Soul with 101 ...
https://www.justanswer.com/kia/k1c4z-brand-new-2023-kia-soul-101-miles.html

Aug 24, 2022 ... I have a brand new 2023 Kia Soul with 101 miles on it and it has a rough idle once.What could be the problem? Just - Answered by a verified ...

Considering buying 2022 Soul have they addressed engine and ...
Considering buying 2022 Soul have they addressed engine and ...
https://www.kiasoulforums.com/threads/considering-buying-2022-soul-have-they-addressed-engine-and-transmission-issues.119547/

Aug 14, 2021 ... ... engine and transmission issues ... The Kia Soul transmission problems were ... 7 posts · Joined 2023. Add to quote · Only show this user · #36 · Dec ...

Other years of Kia Soul

kia soul 2010 photo
Soul 2010
Kia

131

3

30

  • 5
  • 4
  • 3
  • 2
  • 1
kia soul 2011 photo
Soul 2011
Kia

189

3

30

  • 5
  • 4
  • 3
  • 2
  • 1
kia soul 2012 photo
Soul 2012
Kia

478

3

22

  • 5
  • 4
  • 3
  • 2
  • 1
kia soul 2013 photo
Soul 2013
Kia

591

3

24

  • 5
  • 4
  • 3
  • 2
  • 1
kia soul 2014 photo
Soul 2014
Kia

829

5

22

  • 5
  • 4
  • 3
  • 2
  • 1
kia soul 2015 photo
Soul 2015
Kia

810

4

29

  • 5
  • 4
  • 3
  • 2
  • 1

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