Hyundai Genesis problems
The Hyundai Genesis (Korean: 현대 제네시스) is an executive car manufactured and marketed by Hyundai Motor Company over two generations from 2008 until 2016, before it was renamed the Genesis G80. It is a five-passenger, four-door, rear- or all-wheel-drive sedan.
Introduced in concept form at the 2007 New York International Auto Show, and internally designated as the BH model, the Genesis was expected to cost $533 million to develop. Hyundai began marketing the first generation Genesis worldwide (except in Europe) in 2008 as a "premium sports sedan". The second generation Genesis (model DH) debuted in Seoul, Korea in November 2013 followed by the 2014 North American International Auto Show and Toronto Auto Show.
On 4 November 2015, Hyundai announced that the name Genesis and Hyundai's second generation luxury model would move to a new and separate luxury division, Genesis Motor. The Genesis — as a Hyundai model — was replaced in actuality in 2017 when the second generation Hyundai Genesis was renamed the G80. The move followed the model's success in the luxury market, paired with consumer acceptance of the Genesis nameplate.
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Hyundai Genesis model years
Common Hyundai Genesis problems
The Hyundai Genesis has been reported to have several common problems based on complaints from owners. The worst problem category for the Hyundai Genesis is electrical problems, which include issues such as engine stalls/shuts off while driving, dead batteries, and multiple electric failures.
- Engine Stalls/Shuts Off While Driving: This is the most reported problem for the 2012 Hyundai Genesis, with an average cost to fix of N/A and an average mileage of 57,000 mi. A sudden engine shutoff can be extremely dangerous, particularly in heavy traffic or at high speeds, increasing the risk of accidents and injuries.
- Paint Peeling: This is a common problem for the 2013 Hyundai Genesis, with an average cost to fix of $700 and an average mileage of 50,000 mi. The paint on the car may peel, flake, or bubble, which can be unsightly and may require costly repairs.
- Multiple Electrical Failure: This is a recurrent issue for the 2015 Hyundai Genesis, with an average cost to fix of N/A and an average mileage of 5,000 mi. Different users have reported mixed experiences with electrical issues, including the TPMS alarm going off, wipers starting and stopping, blind spot alarms turning on and off, and gauges reading incorrectly.
- Dead Batteries: This is a common electrical defect for the Hyundai Genesis, particularly for the 2015 model. The battery may die due to an issue with the alternator, which can cause warning lights, slow engine cranks, odd battery smells, and swollen batteries.
- Powertrain Problems: The Hyundai Genesis has been reported to have several powertrain problems, including issues with the fuel injector, which can cause shaking and smoking while driving. These issues can be dangerous, particularly if they occur while driving at high speeds or in heavy traffic.
- Fuel Leaks: Certain 2021 Genesis G80 and GV80 vehicles equipped with 2.5-litre turbo engines may have a fuel leak due to a faulty fuel tube connecting the high pressure fuel pump to the fuel rail.
- Malfunctioning Brakes: The Hyundai Genesis has been reported to have issues with the brakes, which can be dangerous if they fail to function properly while driving.
- Windshields Cracking: The Hyundai Genesis has been reported to have issues with windshields cracking, which can be unsightly and may require costly repairs.
- Forward Collision Warning Problems: The Hyundai Genesis has been reported to have issues with the forward collision warning system, which can be dangerous if it fails to alert drivers to potential collisions.
- Suspension Problems: The Hyundai Genesis has been reported to have issues with the suspension, which can affect the car's handling and stability.
In summary, the Hyundai Genesis has been reported to have several common problems, particularly in the electrical and powertrain categories. These issues can be dangerous, particularly if they occur while driving, and may require costly repairs. It is important for Hyundai to address these issues to ensure the safety and satisfaction of its customers.
Is Genesis high maintenance?
The average annual repair cost is $565 which means it has average ownership costs.
What are common problems with a 2012 Genesis?
Owner Reported Trouble Spots
- Paint And Trim. Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust. ...
- Transmission Minor. ...
- Electrical Accessories. ...
- Exhaust. ...
- Brakes. ...
- Body Hardware. ...
- Climate System. ...
- Engine Electrical.
What is the problem of the Hyundai Genesis?
Additionally, there are several other serious problems including the powertrain, fuel leaks, malfunctioning brakes, windshields cracking, forward collision warning problems and the suspension. In May 2021, there was a recall for certain 2021 Genesis G80 and GV80 vehicles equipped with 2.5-litre turbo engines.
Are Hyundai Genesis reliable cars?
All in all, Genesis is a reliable brand you can trust if you're looking for a pre-owned luxury vehicle.
Percentage distribution of complaints by Hyundai Genesis years
We have researched Hyundai problems and analysed all the complaints filed against Hyundai Genesis cars and compiled the top 5 most problematic Hyundai Genesis model years:
- Hyundai Genesis 2015
- Hyundai Genesis 2012
- Hyundai Genesis 2009
- Hyundai Genesis 2013
- Hyundai Genesis 2010
Below you can see the percentage distribution of known problems by Hyundai Genesis model years.
Distribution of the number of complaints by Hyundai Genesis years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Hyundai Genesis car problems categorized by type of issue
After analysing all complaints related to Hyundai Genesis , it was concluded that the most common issues with these cars are:
- Service brakes problems
- Electrical system problems
- Engine problems
- Unknown or other problems
- Power train problems
The graph below shows statistics for all Hyundai Genesis vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Genesis model years
A total of 83 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Genesis model years
There were a total of 17 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Genesis model years
There were a total of 58 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1343 complaints about various vehicle components related to the Hyundai Genesis . Below are the 25 most recent complaints reported for Hyundai Genesis vehicles.
Latest 25 complaints
Hyundai Genesis 2013
- Date Of Incident: 2021-06-21
- Date Complaint: 2024-10-25
- VIN: KMHHU6KJ0DU
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: Brakes would lock up, posing safety risk to occupants. Other times, brakes go to floor posing risk to occupants and pedestrians. Multiple repairs, over 3 years and car cannot be driven still. Hyundai unwilling to reimburse 1000s in repair and thousands in rental/loss of use.
Hyundai Genesis 2013
- Date Of Incident: 2024-08-30
- Date Complaint: 2024-10-23
- VIN: KMHHU6KJ1DU
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
- Summary: The car is kept at a dealership in Savannah. The recall 251 caused the damage of the ABS. The dealership says it is not possible to fix, the manufacturer does not assume any responsiility
Hyundai Genesis 2013
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-16
- VIN: KMHHT6KD9DU
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000(Service brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Hyundai Genesis 2016
- Date Of Incident: 2024-09-19
- Date Complaint: 2024-10-04
- VIN: KMHGN4JE2GU
- Components: STEERING
- Summary: Purchased this car from a Hyundai dealer and immediately after multiple times the steering has stuck in place while making a left hand turn, not allowing the car to come out of the turn. Also does it slightly while driving on highway straight, but not as forcefully as when in a turn. Very dangerous and Hyundai nor the Hyundai dealer We purchased it from will even take a call from me over it. No check engine lights or warnings. Yes, it was very dangerous for us in the car as well as the other cars on the road. Could have been a very serious accident. I wish Hyundai would take it seriously. The dealer I purchased it from said they had thoroughly checked it out but they wont take any calls from me since purchase. Yes the car is available for inspection upon request.
Hyundai Genesis 2015
- Date Of Incident: 2024-07-29
- Date Complaint: 2024-10-04
- VIN: KMHGN4JE3FU
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
- Summary: The headlights intermittently turn off when driving at night. Usually it’s related to using the turn signal, but sometimes it does it completely on its own. Puts others and self at risk as driving down remote roads in the dark and lights cutting out for several seconds can be deadly. Dealer claims they cannot replicate after having the car for nearly 13 weeks total. (7 weeks first time, did not fix issue, 6 weeks second time, “couldn’t replicate”) Unknown. The dash will flash the headlight menu but no other warnings.
Hyundai Genesis 2015
- Date Of Incident: 2024-10-04
- Date Complaint: 2024-10-04
- VIN: KMHGN4JE3FU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Hyundai Genesis 2015
- Date Of Incident: 2024-08-09
- Date Complaint: 2024-10-04
- VIN: KMHGN4JE4FU
- Components: ELECTRICAL SYSTEM
- Summary: See attached document for complaint.
Hyundai Genesis 2015
- Date Of Incident: 2024-05-08
- Date Complaint: 2024-09-27
- VIN: KMHGN4JE7FU
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: The contact owns a 2015 Hyundai Genesis. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle had remained at the dealer for four months. The vehicle was not diagnosed or repaired. The contact stated that the failure could be related to NHTSA Campaign Number: 24V107000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.
Hyundai Genesis 2016
- Date Of Incident: 2024-09-20
- Date Complaint: 2024-09-21
- VIN: KMHGN4JE6GU
- Components: EXTERIOR LIGHTING
- Summary: When headlights are in auto mode, use of the turn signal can result in the headlights flickering or shutting off completely. This is not the result of hitting the light mode switch but rather an electrical short occurring in the stalk. The problem is particularly dangerous at night when signaling for an upcoming turn and loss of all vehicle lighting occurs. The problem has not been reproduced by a dealer. The component has not been inspected by officials. Initial occurrence was winter of 2022 with increasing frequency since then.
Hyundai Genesis 2015
- Date Of Incident: 2024-07-31
- Date Complaint: 2024-09-17
- VIN: KMHGN4JE9FU
- Components: ELECTRICAL SYSTEM
- Summary: There is an outstanding recall 24V107000. As of 9/17/2024, Hyundai does not have parts ready for the recall repair. I went to a Hyundai dealer on or about 7/31/2024 after receiving a notice from Hyundai that remedy is ready and that I should go to one of its dealers to have the repair. I was informed the parts were not available and needed to order them. No parts were provided from Hyundai for the recall.
Hyundai Genesis 2015
- Date Of Incident: 2024-08-09
- Date Complaint: 2024-09-06
- VIN: KMHGN4JE4FU
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
- Summary: Factory recall 24V-107: On [XXX] took car to Haselwood Hyundai of Bremerton WA. for MANF. recall Genesis Starter Solenoid water contamination. Recall was completed in 2 hours when driving home car went into emergency mode and shut down on freeway with completely dead battery. Was told by dealership they would not pay 1200 tow bill. Applied for AAA membership and was approved. Car was towed back to dealership on August 28th with approx. 100 miles driven since Aug 9th. Dealership had no idea that costs would be reimbursed by Hyundai. Had they known this the car would have been towed ASAP after breakdown. Note: This vehicle had no issues prior to this factory recall being installed. On August 29 service adviser Brandon said Alternator and battery needed replacement. This made no sense because car had no electrical problems prior to factory install. Authorized dealer to replace this equipment if necessary since I would be reimbursed. Sept 2nd Paid dealer $1,567.00 for repairs. After leaving dealer car ran for 62 miles went into emergency mode with completely dead battery. Sept 3rd car again towed into dealership. My car has run for a total of 4 hours since Aug 9th factory recall repair. I've been without transportation going on 4 weeks because of this incident. Hence, I write to text to you asking for assistance in getting this incident over with. I thank you in advance for your time and interest in this request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Hyundai Genesis 2015
- Date Of Incident: 2024-09-06
- Date Complaint: 2024-09-06
- VIN: KMHGN4JE1FU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to be diagnosed and it was determined that the starter solenoid had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the starter motor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. Parts distribution disconnect.
Hyundai Genesis 2016
- Date Of Incident: 2023-02-04
- Date Complaint: 2024-09-04
- VIN: KMHGN4JE6GU
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2016 Hyundai Genesis. The contact stated that while driving at approximately 45 MPH, the oil warning light was illuminated. The contact stated while depressing the accelerator pedal, the vehicle hesitated before gaining forward momentum. The contact stated that the failure was intermittent and occurred while slowing traffic or a traffic signal. The oil warning light was occasionally illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the oil pressure switch needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 51,000.
Hyundai Genesis 2015
- Date Of Incident: 2024-06-30
- Date Complaint: 2024-08-20
- VIN: KMHGN4JE7FU
- Components: ELECTRICAL SYSTEM
- Summary: See attached document for complaint.
Hyundai Genesis 2013
- Date Of Incident: 2024-07-11
- Date Complaint: 2024-08-19
- VIN: KMHHU6KJ6DU
- Components: SERVICE BRAKES
- Summary: I received the letter to call the dealership to fix the recall involving the anti-lock break system. I called my local dealership in Enfield, CT and they had me bring my car in on Thursday [XXX]. So I made arrangements to leave my car there for the day. I get a call in the afternoon stating that they didn’t have the part to fix it and they would have to get it. So after being inconvenienced by not having my car for the day, the problem wasn’t even fixed. So after a couple of weeks of not hearing anything from the dealership, I called to check on it. They still didn’t have the part. So now it’s August 19th and I called again to check on it and there’s still no part to fix it. This is very discouraging since I drive this car often and there’s a fire risk of it being parked or driving. I don’t really understand what is going. Is there no part to fix the recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Latest 5 recalls Hyundai Genesis
The National Highway Traffic Safety Administration (NHTSA) has issued 20 recalls for different components of the Hyundai Genesis.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Hyundai Genesis 2016
- Report Received Date: 2024-02-13
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis, 2017-2019 Genesis G80, Genesis G90, and 2019 Genesis G70 vehicles. Water may enter the starter solenoid and cause an electrical short, which can result in an engine compartment fire while parked or driving.
- Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a remedy relay kit in the engine junction box, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 254(H) and 018G(G).
- Model: Hyundai Genesis 2015
- Report Received Date: 2024-02-13
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis, 2017-2019 Genesis G80, Genesis G90, and 2019 Genesis G70 vehicles. Water may enter the starter solenoid and cause an electrical short, which can result in an engine compartment fire while parked or driving.
- Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a remedy relay kit in the engine junction box, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 254(H) and 018G(G).
- Model: Hyundai Genesis 2015
- Report Received Date: 2021-03-10
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis and 2017-2020 Genesis G80 vehicles. The Anti-Lock Brake System (ABS) module could malfunction and short circuit.
- Consequence: An electrical short circuit inside the ABS module could cause an engine compartment fire while parked or driving.
- Remedy: Owners are advised to park outside and away from structures until the remedy is complete. Hyundai will notify owners, and dealers will replace the ABS module fuse, free of charge. Owner notification letters were mailed July 6, 2021. Owners can contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 201 and 006G.
- Model: Hyundai Genesis 2016
- Report Received Date: 2021-03-10
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis and 2017-2020 Genesis G80 vehicles. The Anti-Lock Brake System (ABS) module could malfunction and short circuit.
- Consequence: An electrical short circuit inside the ABS module could cause an engine compartment fire while parked or driving.
- Remedy: Owners are advised to park outside and away from structures until the remedy is complete. Hyundai will notify owners, and dealers will replace the ABS module fuse, free of charge. Owner notification letters were mailed July 6, 2021. Owners can contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 201 and 006G.
- Model: Hyundai Genesis 2016
- Report Received Date: 2017-06-05
- Manufacturer: Hyundai Motor America
- Components: PARKING BRAKE:INDICATOR LIGHT
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
- Consequence: If the parking brake indicator is not illuminated when the parking brake is applied, the driver may operate the vehicle with the parking brake partially engaged, increasing the risk of a crash.
- Remedy: Hyundai will notify owners, and dealers will replace the parking brake switch, free of charge. The recall began on August 4, 2017. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 164.
Latest negative Hyundai Genesis car reviews
Latest positive Hyundai Genesis car reviews
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Vehicle year: 2009
I purchased my 2009 Genesis six months ago with the intention of using it as a touring sedan. During my first road trip, I put 1200 miles on the odometer and have only added another 1200 miles since then. The car is absolutely stunning, incredibly comfortable, and accelerates like a rocket when you tap the gas. The build quality is rock solid, and the 17-speaker sound system is the best I've ever heard. I would give it a top rating on everything except for the 'fun to drive' factor, due to the steering feeling somewhat numb, although it is precise. However, as a full-sized luxury car, it's not meant to handle like a Porsche. That review was written about two years ago, and I still own my Genesis and am extremely satisfied with it. I've put about 15,000 miles on the car, including one round trip to North Carolina from NY and several trips upstate. I've come to appreciate the handling of the vehicle even more now. The steering is very responsive, and the turning radius is surprisingly tight for such a large vehicle. The 4.6-liter V8 is so quick and smooth that if I don't use the cruise control, I find myself going way too fast sometimes without realizing the speed. My first-generation Genesis looks a lot like an S-Class Mercedes, with a front grill that is almost identical. The second-generation Genesis looks to me more like an enlarged Ford Fusion, or at best like an Audi A6, so I actually think the first generation is more visually impressive. Mileage is decent in around-town driving at about 17 mpg, but cruising on the interstate, I've averaged 25 mpg, which is very good for a 4,000 lb car with a 375 hp V8 engine under the hood!I was considering buying an after-market Genesis 'wings' logo to replace the flying 'H' Hyundai logo over the trunk, but I decided not to bother. Although Hyundai isn't a prestige brand of automobile yet, they are making great cars, and if they keep it up, they will be someday. Besides, they built the car, so they should be able to badge it too. I'm proud of being smart enough to buy the Hyundai and getting more for my money than if I'd bought some fancy overpriced German import. You requested an updated review of my 2009 Genesis with the 4.6 liter V8, and I'm happy to say that I still own the car and am still very happy with it. Until recently, I owned three cars, which allowed me to limit the mileage on my Genesis. Now, this ten-year-old vehicle still only has 45,600 on the odometer, but it is my only vehicle, and I drive it every day. Until a couple of weeks ago, nothing had ever gone wrong with the car. It still looks like new and rides beautifully. However, two weeks ago in late October, the central entertainment package electronics that control the CD player, radio, Nav system, etc. would not engage. As of right now, it is simply dead. I press on the center knob to activate the system, and nothing happens. The car runs and still functions as transportation, but I do miss my sound system. I had bought an expensive extended warranty for the car at purchase, and unfortunately, that five-year/75,000-mile warranty expired in September, one month before this happened. I've not yet had a repair estimate, but I'm guessing it will be expensive, so I'm not happy about that. Aside from this unfortunate development, I have nothing but good things to say about my Hyundai Genesis.
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Vehicle year: 2011
At 100000 miles, it still rides like it's new.
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Vehicle year: 2013
Hi there! Thank you for sharing your review with us. It's great to hear that you're enjoying your new Genesis so far! The sound system is definitely a standout feature, and we're glad to hear that you find it quiet and fun to drive. We understand that the ride can be a bit jittery on bad roads, but it's good to know that on the highway it feels like a luxury vehicle. It sounds like the positives definitely outweigh the negatives for you! Also, it's great to hear that the driver's seat and position are comfortable for you, especially as a big guy at 6'1
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Vehicle year: 2012
As the owner of a BMW 7-Series, I was surprised when five different friends suggested that I check out the Hyundai Genesis when I was looking for a new car. After test driving the vehicle at my local Hyundai dealer, I was convinced. I've been driving the car for several months now and, aside from a few minor issues with the dealer, the car runs great!
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Vehicle year: 2015
My wife and I recently decided to purchase a new car, which was a first for us. I have been a loyal Toyota customer for many years, so I initially thought we would end up with a Lexus. However, after test driving several cars, we found that the Genesis was the clear winner. The car has a sophisticated and luxurious feel, with a quiet cabin and excellent handling around corners and curves, even at higher speeds. While it's not a sports car, it exudes confidence. With all the technology in cars these days, it's important for the controls to be intuitive and easy to use, especially while driving. The Genesis strikes the perfect balance between touchscreen selections, buttons, and knobs, making it a breeze to operate. One of my favorite features is the 360-degree radar, which can be used for different tasks such as parking, backing up, emergency braking, and adaptive cruise control. My wife's favorite feature is the ventilated seats, which are a lifesaver in the hot Houston weather. Compared to the Genesis, the Lexus felt dated and boring to drive, with a frustrating mouse interface and disappointing audio system for such an elite vehicle. While the Lexus customer experience is top-notch, the Genesis was the superior car for us, and we are extremely happy with our purchase. We have been impressed with the car for the past two months of ownership, with the only issue being the mileage, which was 15.0 mpg in mixed driving for the first tank. However, after the break-in period, the mileage increased to about 19 mpg in mixed driving. We will continue to post reviews as we go. Update: Sept 2016. We have driven 7500 miles and continue to enjoy the car. The driver's seat motor got stuck all the way back, stranding my wife at night, which was not ideal. However, it somehow resolved itself after we got it home and moved it back and forth a couple of times.The rear seat a/c heater fan switch had to be replaced, but overall, I would still highly recommend this car. As of September 2017, I have driven 10,000 miles and it is still a joy to drive. Although my iPhone doesn't always pair with the car, it's a minor issue that doesn't detract from the overall experience. If you're planning on buying a Genesis, I would recommend getting the leather sealed, especially in a lighter color. The tan seats took on a blue hue, likely from jeans getting in and out of the car, but they were easily cleaned by a professional.
Are you having problems with your Hyundai Genesis?
Consuelo Rutherford 2025-08-17
Vehicle year: 2010
Hi there! I just wanted to share my experience with my new Genesis. Unfortunately, I wasn't able to test drive it before purchasing, but I was really excited to take it home. On the way back, I noticed that the panel above the glove box was causing some glare and reflections that made me feel a bit dizzy. I checked online and noticed that the car pictured didn't have that shiny panel. I'm planning on taking the car back tomorrow to see if they can swap it out for one without the glare. Other than that, I really like the car! I was wondering if anyone else has experienced this issue? Thanks for your help!
Jovani Larkin 2025-07-24
Vehicle year: 2015
I purchased my Genesis 3.8 sedan Certified Pre-owned from a local dealer here in Central Florida with less than 10k miles. It handles well and has sufficient power for a V6 engine. Overall, I rate it above average, but there are a couple of issues that I have encountered. One of them is a bit annoying, while the other is actually dangerous. Let me start with the annoying one. The radio switches modes on its own when I first start driving, which can be frustrating. However, I did a system reset this morning and will test it tonight to see if it fixed the problem. The second issue is more serious. During my early morning road trips across the state in the fall when the outside temperature is in the 40s, the system will suddenly switch to hot/humid air blowing at a high rate, which immediately fogs up the inside of the car. This can be dangerous when I'm driving at 70 mph and suddenly can't see the road in front of me. I took the car to the dealer, but they couldn't reproduce the problem. After reading the manual, I discovered that the car has an automatic defogger function that can be toggled on or off, so I turned it off and will test it on Saturday morning when I take my road trip. I don't recall this happening in the summer months, which I assume is because the outside temperature is warmer. I've read some blogs related to the 2015 Genesis and found that many owners are having radio problems. Unfortunately, the radio and other electronics are not covered on the 5 year 60k mile warranty, but rather 3 year/36k miles. Despite these issues, I still enjoy driving my Genesis and look forward to my next road trip!It sounds like there may be some isolated issues or certain conditions that are causing the problem, but it's not entirely clear. While it's a nice car, it may not quite measure up to the standards of a Mercedes, BMW, or Audi. If given the chance to do it over, I would not have purchased the first year of a total redesign due to the numerous bugs and potential issues. Regarding the radio bug, I tested it again after resetting it and unfortunately it still switched modes on its own. It's important to note that my family has owned several vehicles with the same audio options, including radio, Bluetooth, and CD, and none of them have had this issue. While it seems like the radio should be replaced, it's unfortunately out of warranty and would cost several thousand dollars. I will test the auto defog in the morning and hope that switching it off will eliminate this dangerous malfunction. I will provide more updates as they become available. Update: After doing some research, I was able to fix both problems myself since the dealer could not or would not. The radio logic was apparently corrupted when I accepted the one free week of Sirius Satellite. I read on a blog site that some Genesis owners were experiencing the same problem soon after the free trial. The fix was simple; unplug the fuse that protects the infotainment system for 15 seconds, then plug it back in. The problem has not occurred since I did that simple fix. With regard to the fogging problem, I just turned off the auto defog system (because it didn't work anyway) and that problem went away. While it's a nice car with plenty of power (V6) and a smooth ride, I do expect more from a car in that price range that Hyundai states is comparable to other high-end vehicles. I did leave out one other annoying thing that happens: the door that covers the gas cap will not open on most occasions. I am forced to open the trunk and manually pull the back-up cord to open it. I've had the dealer attempt to fix it twice with no luck. It's disappointing that a high-end car has this type of problem. Update Jan 2021: I'm now in my fifth year of owning the 2015 Genesis Sedan with a V6 motor.undefined
Claud Fisher 2025-07-19
Vehicle year: 2010
I bought this car when it had 20,000 miles on it and now it has 35,000 miles. Unfortunately, within a month of purchase, I noticed that the brakes were getting squishy. The dealership issued a recall for having used bad brake fluid which ruined the brakes. Within 6 months, I noticed that my alignment was pulling to the right. The Hyundai mechanic drove it and agreed that he noticed the pull. However, when I was called the next day, I was told that nothing was wrong and that they didn't notice any pulling. Unfortunately, it's still pulling to the right. The rear tail lights also got moisture inside and I had to have the Hyundai dealership replace them. Recently, the engine light came on and I made an appointment. Within a week, the car wouldn't even start up and it turned out to be a bad fuel line. Overall, it's a great car, but it's been a bit of a hassle when it comes to servicing.
Buck Barrows 2025-06-28
Vehicle year: 2009
I purchased my pre-owned 3.8 from a seller who was not known for being frugal, but he was very generous in selling me this beauty. Although it is a gorgeous car, after driving it for 850 miles, I found that the suspension system could use some improvement. When the tires are cold, every tar strip on the highway can be felt. The steering is also numb, which can be tiring when trying to find a good centerline feel while the suspension fights back. Additionally, there is a bit too much road noise being transmitted into the car. Overall, I believe this car has great potential and I am excited to make some upgrades to improve my driving experience.
Donato Jaskolski 2025-05-23
Vehicle year: 2016
In January 2018, I opened a Lemon Law Case with the Better Business Bureau (BBB Auto Line) and followed all the required procedures meticulously. Since the case was heard remotely, the arbitrator could not personally evaluate the noise complaint. However, an independent expert dispatched by the BBB Auto Line Representative heard the whining noise as described in my complaint immediately upon decelerating and even identified the probable cause and location. Long story short, I won the case and Hyundai had to refund the full purchase price and take the car back as a lemon. It was disappointing that Hyundai put a long-time loyal customer through this laborious and time-consuming process instead of simply replacing the transmission. However, I was determined to follow through to the conclusion. After an extensive test drive of a 2018 Genesis G80, I bought it. Time will tell, but this one has absolutely NO whining noise at any speed! In July 2017, I was finally able to convince the dealer and Hyundai Customer Care to have their traveling engineer drive the car and assess the noise. After he drove it, he authorized replacement of the differential. Unfortunately, the noise persisted even after the repair, and I decided to open a case with the Better Business Bureau Auto Line.One of the procedures using the BBB is that I have to send a Motor Vehicle Defect Notification Form by accountable mail direct to Hyundai in California. According to the instructions I received, they have to contact me within 10 days after receipt of my form to schedule an appointment for a final assessment. Unfortunately, they didn't contact me. I notified BBB Auto Line of that and they reopened the case. To make a long story short, I and the car are now in Virginia for the summer, but the noise persists to such a point that I want to park it and not drive it. I'm disappointed that Hyundai is not being very responsive and I'm losing hope that this whole process will come to an end before the warranty expires. Lesson learned? Definitely for me! The car is one of the nicest looking and comfortable cars I've ever owned. However, I have one major concern. When I test drove this car, I admit I was distracted by the comfortable ride, all the gadgets and technology and wasn't specifically listening for strange noises. Who would expect to hear any noise while driving the flagship model? After a couple of days of driving the car with the radio on, I took it for a drive one day and for some reason, I didn't turn the radio on. During this trip, I heard this strange 'whining' sound that appeared to be coming from behind the driver's seat. At the time I first heard it, I was decelerating from about 45 MPH. The noise persisted until I reached 35 MPH then it stopped. Thinking I was hearing things, I drove on a smoother road up to about 45 MPH then decelerated. The noise was immediately noticeable again and continued to 35 MPH. I took it back to the Hyundai dealer who test drove the car and came to the conclusion that the noise was 'road noise' and was 'normal'.undefined