Hyundai Genesis problems
The Hyundai Genesis (Korean: 현대 제네시스) is an executive car manufactured and marketed by Hyundai Motor Company over two generations from 2008 until 2016, before it was renamed the Genesis G80. It is a five-passenger, four-door, rear- or all-wheel-drive sedan.
Introduced in concept form at the 2007 New York International Auto Show, and internally designated as the BH model, the Genesis was expected to cost $533 million to develop. Hyundai began marketing the first generation Genesis worldwide (except in Europe) in 2008 as a "premium sports sedan". The second generation Genesis (model DH) debuted in Seoul, Korea in November 2013 followed by the 2014 North American International Auto Show and Toronto Auto Show.
On 4 November 2015, Hyundai announced that the name Genesis and Hyundai's second generation luxury model would move to a new and separate luxury division, Genesis Motor. The Genesis — as a Hyundai model — was replaced in actuality in 2017 when the second generation Hyundai Genesis was renamed the G80. The move followed the model's success in the luxury market, paired with consumer acceptance of the Genesis nameplate.
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Hyundai Genesis model years
Common Hyundai Genesis problems
The Hyundai Genesis has been reported to have several common problems based on complaints from owners. The worst problem category for the Hyundai Genesis is electrical problems, which include issues such as engine stalls/shuts off while driving, dead batteries, and multiple electric failures.
- Engine Stalls/Shuts Off While Driving: This is the most reported problem for the 2012 Hyundai Genesis, with an average cost to fix of N/A and an average mileage of 57,000 mi. A sudden engine shutoff can be extremely dangerous, particularly in heavy traffic or at high speeds, increasing the risk of accidents and injuries.
- Paint Peeling: This is a common problem for the 2013 Hyundai Genesis, with an average cost to fix of $700 and an average mileage of 50,000 mi. The paint on the car may peel, flake, or bubble, which can be unsightly and may require costly repairs.
- Multiple Electrical Failure: This is a recurrent issue for the 2015 Hyundai Genesis, with an average cost to fix of N/A and an average mileage of 5,000 mi. Different users have reported mixed experiences with electrical issues, including the TPMS alarm going off, wipers starting and stopping, blind spot alarms turning on and off, and gauges reading incorrectly.
- Dead Batteries: This is a common electrical defect for the Hyundai Genesis, particularly for the 2015 model. The battery may die due to an issue with the alternator, which can cause warning lights, slow engine cranks, odd battery smells, and swollen batteries.
- Powertrain Problems: The Hyundai Genesis has been reported to have several powertrain problems, including issues with the fuel injector, which can cause shaking and smoking while driving. These issues can be dangerous, particularly if they occur while driving at high speeds or in heavy traffic.
- Fuel Leaks: Certain 2021 Genesis G80 and GV80 vehicles equipped with 2.5-litre turbo engines may have a fuel leak due to a faulty fuel tube connecting the high pressure fuel pump to the fuel rail.
- Malfunctioning Brakes: The Hyundai Genesis has been reported to have issues with the brakes, which can be dangerous if they fail to function properly while driving.
- Windshields Cracking: The Hyundai Genesis has been reported to have issues with windshields cracking, which can be unsightly and may require costly repairs.
- Forward Collision Warning Problems: The Hyundai Genesis has been reported to have issues with the forward collision warning system, which can be dangerous if it fails to alert drivers to potential collisions.
- Suspension Problems: The Hyundai Genesis has been reported to have issues with the suspension, which can affect the car's handling and stability.
In summary, the Hyundai Genesis has been reported to have several common problems, particularly in the electrical and powertrain categories. These issues can be dangerous, particularly if they occur while driving, and may require costly repairs. It is important for Hyundai to address these issues to ensure the safety and satisfaction of its customers.
Is Genesis high maintenance?
The average annual repair cost is $565 which means it has average ownership costs.
What are common problems with a 2012 Genesis?
Owner Reported Trouble Spots
- Paint And Trim. Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust. ...
- Transmission Minor. ...
- Electrical Accessories. ...
- Exhaust. ...
- Brakes. ...
- Body Hardware. ...
- Climate System. ...
- Engine Electrical.
What is the problem of the Hyundai Genesis?
Additionally, there are several other serious problems including the powertrain, fuel leaks, malfunctioning brakes, windshields cracking, forward collision warning problems and the suspension. In May 2021, there was a recall for certain 2021 Genesis G80 and GV80 vehicles equipped with 2.5-litre turbo engines.
Are Hyundai Genesis reliable cars?
All in all, Genesis is a reliable brand you can trust if you're looking for a pre-owned luxury vehicle.
Percentage distribution of complaints by Hyundai Genesis years
We have researched Hyundai problems and analysed all the complaints filed against Hyundai Genesis cars and compiled the top 5 most problematic Hyundai Genesis model years:
- Hyundai Genesis 2015
- Hyundai Genesis 2012
- Hyundai Genesis 2009
- Hyundai Genesis 2013
- Hyundai Genesis 2010
Below you can see the percentage distribution of known problems by Hyundai Genesis model years.
Distribution of the number of complaints by Hyundai Genesis years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Hyundai Genesis car problems categorized by type of issue
After analysing all complaints related to Hyundai Genesis , it was concluded that the most common issues with these cars are:
- Service brakes problems
- Electrical system problems
- Engine problems
- Unknown or other problems
- Power train problems
The graph below shows statistics for all Hyundai Genesis vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Genesis model years
A total of 83 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Genesis model years
There were a total of 17 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Genesis model years
There were a total of 58 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1343 complaints about various vehicle components related to the Hyundai Genesis . Below are the 25 most recent complaints reported for Hyundai Genesis vehicles.
Latest 25 complaints
Hyundai Genesis 2013
- Date Of Incident: 2021-06-21
- Date Complaint: 2024-10-25
- VIN: KMHHU6KJ0DU
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: Brakes would lock up, posing safety risk to occupants. Other times, brakes go to floor posing risk to occupants and pedestrians. Multiple repairs, over 3 years and car cannot be driven still. Hyundai unwilling to reimburse 1000s in repair and thousands in rental/loss of use.
Hyundai Genesis 2013
- Date Of Incident: 2024-08-30
- Date Complaint: 2024-10-23
- VIN: KMHHU6KJ1DU
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
- Summary: The car is kept at a dealership in Savannah. The recall 251 caused the damage of the ABS. The dealership says it is not possible to fix, the manufacturer does not assume any responsiility
Hyundai Genesis 2013
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-16
- VIN: KMHHT6KD9DU
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000(Service brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Hyundai Genesis 2016
- Date Of Incident: 2024-09-19
- Date Complaint: 2024-10-04
- VIN: KMHGN4JE2GU
- Components: STEERING
- Summary: Purchased this car from a Hyundai dealer and immediately after multiple times the steering has stuck in place while making a left hand turn, not allowing the car to come out of the turn. Also does it slightly while driving on highway straight, but not as forcefully as when in a turn. Very dangerous and Hyundai nor the Hyundai dealer We purchased it from will even take a call from me over it. No check engine lights or warnings. Yes, it was very dangerous for us in the car as well as the other cars on the road. Could have been a very serious accident. I wish Hyundai would take it seriously. The dealer I purchased it from said they had thoroughly checked it out but they wont take any calls from me since purchase. Yes the car is available for inspection upon request.
Hyundai Genesis 2015
- Date Of Incident: 2024-07-29
- Date Complaint: 2024-10-04
- VIN: KMHGN4JE3FU
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
- Summary: The headlights intermittently turn off when driving at night. Usually it’s related to using the turn signal, but sometimes it does it completely on its own. Puts others and self at risk as driving down remote roads in the dark and lights cutting out for several seconds can be deadly. Dealer claims they cannot replicate after having the car for nearly 13 weeks total. (7 weeks first time, did not fix issue, 6 weeks second time, “couldn’t replicate”) Unknown. The dash will flash the headlight menu but no other warnings.
Hyundai Genesis 2015
- Date Of Incident: 2024-10-04
- Date Complaint: 2024-10-04
- VIN: KMHGN4JE3FU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Hyundai Genesis 2015
- Date Of Incident: 2024-08-09
- Date Complaint: 2024-10-04
- VIN: KMHGN4JE4FU
- Components: ELECTRICAL SYSTEM
- Summary: See attached document for complaint.
Hyundai Genesis 2015
- Date Of Incident: 2024-05-08
- Date Complaint: 2024-09-27
- VIN: KMHGN4JE7FU
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: The contact owns a 2015 Hyundai Genesis. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle had remained at the dealer for four months. The vehicle was not diagnosed or repaired. The contact stated that the failure could be related to NHTSA Campaign Number: 24V107000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.
Hyundai Genesis 2016
- Date Of Incident: 2024-09-20
- Date Complaint: 2024-09-21
- VIN: KMHGN4JE6GU
- Components: EXTERIOR LIGHTING
- Summary: When headlights are in auto mode, use of the turn signal can result in the headlights flickering or shutting off completely. This is not the result of hitting the light mode switch but rather an electrical short occurring in the stalk. The problem is particularly dangerous at night when signaling for an upcoming turn and loss of all vehicle lighting occurs. The problem has not been reproduced by a dealer. The component has not been inspected by officials. Initial occurrence was winter of 2022 with increasing frequency since then.
Hyundai Genesis 2015
- Date Of Incident: 2024-07-31
- Date Complaint: 2024-09-17
- VIN: KMHGN4JE9FU
- Components: ELECTRICAL SYSTEM
- Summary: There is an outstanding recall 24V107000. As of 9/17/2024, Hyundai does not have parts ready for the recall repair. I went to a Hyundai dealer on or about 7/31/2024 after receiving a notice from Hyundai that remedy is ready and that I should go to one of its dealers to have the repair. I was informed the parts were not available and needed to order them. No parts were provided from Hyundai for the recall.
Hyundai Genesis 2015
- Date Of Incident: 2024-08-09
- Date Complaint: 2024-09-06
- VIN: KMHGN4JE4FU
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
- Summary: Factory recall 24V-107: On [XXX] took car to Haselwood Hyundai of Bremerton WA. for MANF. recall Genesis Starter Solenoid water contamination. Recall was completed in 2 hours when driving home car went into emergency mode and shut down on freeway with completely dead battery. Was told by dealership they would not pay 1200 tow bill. Applied for AAA membership and was approved. Car was towed back to dealership on August 28th with approx. 100 miles driven since Aug 9th. Dealership had no idea that costs would be reimbursed by Hyundai. Had they known this the car would have been towed ASAP after breakdown. Note: This vehicle had no issues prior to this factory recall being installed. On August 29 service adviser Brandon said Alternator and battery needed replacement. This made no sense because car had no electrical problems prior to factory install. Authorized dealer to replace this equipment if necessary since I would be reimbursed. Sept 2nd Paid dealer $1,567.00 for repairs. After leaving dealer car ran for 62 miles went into emergency mode with completely dead battery. Sept 3rd car again towed into dealership. My car has run for a total of 4 hours since Aug 9th factory recall repair. I've been without transportation going on 4 weeks because of this incident. Hence, I write to text to you asking for assistance in getting this incident over with. I thank you in advance for your time and interest in this request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Hyundai Genesis 2015
- Date Of Incident: 2024-09-06
- Date Complaint: 2024-09-06
- VIN: KMHGN4JE1FU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to be diagnosed and it was determined that the starter solenoid had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the starter motor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. Parts distribution disconnect.
Hyundai Genesis 2016
- Date Of Incident: 2023-02-04
- Date Complaint: 2024-09-04
- VIN: KMHGN4JE6GU
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2016 Hyundai Genesis. The contact stated that while driving at approximately 45 MPH, the oil warning light was illuminated. The contact stated while depressing the accelerator pedal, the vehicle hesitated before gaining forward momentum. The contact stated that the failure was intermittent and occurred while slowing traffic or a traffic signal. The oil warning light was occasionally illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the oil pressure switch needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 51,000.
Hyundai Genesis 2015
- Date Of Incident: 2024-06-30
- Date Complaint: 2024-08-20
- VIN: KMHGN4JE7FU
- Components: ELECTRICAL SYSTEM
- Summary: See attached document for complaint.
Hyundai Genesis 2013
- Date Of Incident: 2024-07-11
- Date Complaint: 2024-08-19
- VIN: KMHHU6KJ6DU
- Components: SERVICE BRAKES
- Summary: I received the letter to call the dealership to fix the recall involving the anti-lock break system. I called my local dealership in Enfield, CT and they had me bring my car in on Thursday [XXX]. So I made arrangements to leave my car there for the day. I get a call in the afternoon stating that they didn’t have the part to fix it and they would have to get it. So after being inconvenienced by not having my car for the day, the problem wasn’t even fixed. So after a couple of weeks of not hearing anything from the dealership, I called to check on it. They still didn’t have the part. So now it’s August 19th and I called again to check on it and there’s still no part to fix it. This is very discouraging since I drive this car often and there’s a fire risk of it being parked or driving. I don’t really understand what is going. Is there no part to fix the recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Latest 5 recalls Hyundai Genesis
The National Highway Traffic Safety Administration (NHTSA) has issued 20 recalls for different components of the Hyundai Genesis.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Hyundai Genesis 2016
- Report Received Date: 2024-02-13
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis, 2017-2019 Genesis G80, Genesis G90, and 2019 Genesis G70 vehicles. Water may enter the starter solenoid and cause an electrical short, which can result in an engine compartment fire while parked or driving.
- Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a remedy relay kit in the engine junction box, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 254(H) and 018G(G).
- Model: Hyundai Genesis 2015
- Report Received Date: 2024-02-13
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis, 2017-2019 Genesis G80, Genesis G90, and 2019 Genesis G70 vehicles. Water may enter the starter solenoid and cause an electrical short, which can result in an engine compartment fire while parked or driving.
- Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a remedy relay kit in the engine junction box, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 254(H) and 018G(G).
- Model: Hyundai Genesis 2015
- Report Received Date: 2021-03-10
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis and 2017-2020 Genesis G80 vehicles. The Anti-Lock Brake System (ABS) module could malfunction and short circuit.
- Consequence: An electrical short circuit inside the ABS module could cause an engine compartment fire while parked or driving.
- Remedy: Owners are advised to park outside and away from structures until the remedy is complete. Hyundai will notify owners, and dealers will replace the ABS module fuse, free of charge. Owner notification letters were mailed July 6, 2021. Owners can contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 201 and 006G.
- Model: Hyundai Genesis 2016
- Report Received Date: 2021-03-10
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis and 2017-2020 Genesis G80 vehicles. The Anti-Lock Brake System (ABS) module could malfunction and short circuit.
- Consequence: An electrical short circuit inside the ABS module could cause an engine compartment fire while parked or driving.
- Remedy: Owners are advised to park outside and away from structures until the remedy is complete. Hyundai will notify owners, and dealers will replace the ABS module fuse, free of charge. Owner notification letters were mailed July 6, 2021. Owners can contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 201 and 006G.
- Model: Hyundai Genesis 2016
- Report Received Date: 2017-06-05
- Manufacturer: Hyundai Motor America
- Components: PARKING BRAKE:INDICATOR LIGHT
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
- Consequence: If the parking brake indicator is not illuminated when the parking brake is applied, the driver may operate the vehicle with the parking brake partially engaged, increasing the risk of a crash.
- Remedy: Hyundai will notify owners, and dealers will replace the parking brake switch, free of charge. The recall began on August 4, 2017. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 164.
Latest negative Hyundai Genesis car reviews
Latest positive Hyundai Genesis car reviews
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Vehicle year: 2016
I have owned both a 2015 and a 2016 Genesis, and with 60,000 miles on the latter, I can confidently say that it is a great car for long-term ownership. The driving experience is comfortable and the performance is excellent, all while being a great value. The number of standard features is impressive and sets the bar for luxury cars. When compared to a Lexus, I was surprised by the number of expensive items that were not standard. Additionally, the cost of maintenance is very reasonable, even lower than my wife's Honda. The exceptional warranty also offers peace of mind. Although there are some persistent squeaks, creaks, and rattles, mostly coming from the panoramic sunroof and dash area, they only occur in cold weather and can be fixed by lubrication. If it weren't for this minor issue, it would be a 5-star review. Lastly, I can attest to the excellent crash worthiness of this car, as I was rear-ended by a dump truck in my 2015 and had zero injuries or soreness. Overall, I highly recommend the Genesis for anyone in the market for a comfortable and reliable car.
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Vehicle year: 2010
Congratulations on your new car! It's great to hear that you're enjoying your 2010 Titanium/Black 4.6 Tech. You did a thorough research before making your purchase and it's wonderful that you found the Genesis V8 to be the best option for you. The car's power, execution, features, and overall value are truly impressive. The fit and finish are top-notch and the Tech pack goodies are unbeatable. It's great to hear that your buying experience was painless and that you got a good deal. Thank you for sharing your positive experience with us!
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Vehicle year: 2011
This is my first luxury car and I am absolutely loving it! Prior to this, I had a 2002 Nissan Altima which was a solid car, but it can't compare with the Genesis. The Genesis has so many luxurious and high-tech amenities that make driving it an absolute pleasure. The doors and seats have a solid and weighty feel to them, which adds to the overall premium experience. I was pleasantly surprised by how smooth and quiet the ride feels. While I have ridden in Mercedes, BMW, Lexus, Acura, Volvo, and Infiniti, I must say that the Genesis holds its own. While it may not have the same stiff handling and agility as the European cars, the ride quality feels on par with the Japanese cars such as my friend's Lexus LS430. I don't have extensive luxury car experience, but I do know that my 3.6L tech package has all the bells and whistles for less than $38K, which is an incredible value that's hard to beat!
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Vehicle year: 2013
Pearson Hyundai offered me a deal I couldn't refuse. I traded in my 3-year-old 4.6 for this stunning black and beige 5.0 last week and took it out for a 600-mile round trip to AC, NJ. The trip was an absolute joy. The car was silky smooth, with powerful acceleration and a quiet cabin that made me feel like I was on top of the world. Even though I had to maintain a speed below 2000 RPM to break in the new car, the car still performed beautifully at 80 mph, with solid steering, a dampened ride, and reduced wind and road noise. The powerful engine and quiet cabin were exactly what I was looking for in a car for my long trips, and I found both in this beautiful R-spec 5.0.
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Vehicle year: 2012
Hit 1k and still loving the car! The Smart cruise control works great. I just finished a 200 mile round trip and got 30 MPG on the highway. It's a great blend of power, handling, fuel efficiency, comfort, luxury, and value. You should definitely test drive one with some good music, you won't be disappointed!
Are you having problems with your Hyundai Genesis?
Buck Barrows 2025-06-28
Vehicle year: 2009
I purchased my pre-owned 3.8 from a seller who was not known for being frugal, but he was very generous in selling me this beauty. Although it is a gorgeous car, after driving it for 850 miles, I found that the suspension system could use some improvement. When the tires are cold, every tar strip on the highway can be felt. The steering is also numb, which can be tiring when trying to find a good centerline feel while the suspension fights back. Additionally, there is a bit too much road noise being transmitted into the car. Overall, I believe this car has great potential and I am excited to make some upgrades to improve my driving experience.
Donato Jaskolski 2025-05-23
Vehicle year: 2016
In January 2018, I opened a Lemon Law Case with the Better Business Bureau (BBB Auto Line) and followed all the required procedures meticulously. Since the case was heard remotely, the arbitrator could not personally evaluate the noise complaint. However, an independent expert dispatched by the BBB Auto Line Representative heard the whining noise as described in my complaint immediately upon decelerating and even identified the probable cause and location. Long story short, I won the case and Hyundai had to refund the full purchase price and take the car back as a lemon. It was disappointing that Hyundai put a long-time loyal customer through this laborious and time-consuming process instead of simply replacing the transmission. However, I was determined to follow through to the conclusion. After an extensive test drive of a 2018 Genesis G80, I bought it. Time will tell, but this one has absolutely NO whining noise at any speed! In July 2017, I was finally able to convince the dealer and Hyundai Customer Care to have their traveling engineer drive the car and assess the noise. After he drove it, he authorized replacement of the differential. Unfortunately, the noise persisted even after the repair, and I decided to open a case with the Better Business Bureau Auto Line.One of the procedures using the BBB is that I have to send a Motor Vehicle Defect Notification Form by accountable mail direct to Hyundai in California. According to the instructions I received, they have to contact me within 10 days after receipt of my form to schedule an appointment for a final assessment. Unfortunately, they didn't contact me. I notified BBB Auto Line of that and they reopened the case. To make a long story short, I and the car are now in Virginia for the summer, but the noise persists to such a point that I want to park it and not drive it. I'm disappointed that Hyundai is not being very responsive and I'm losing hope that this whole process will come to an end before the warranty expires. Lesson learned? Definitely for me! The car is one of the nicest looking and comfortable cars I've ever owned. However, I have one major concern. When I test drove this car, I admit I was distracted by the comfortable ride, all the gadgets and technology and wasn't specifically listening for strange noises. Who would expect to hear any noise while driving the flagship model? After a couple of days of driving the car with the radio on, I took it for a drive one day and for some reason, I didn't turn the radio on. During this trip, I heard this strange 'whining' sound that appeared to be coming from behind the driver's seat. At the time I first heard it, I was decelerating from about 45 MPH. The noise persisted until I reached 35 MPH then it stopped. Thinking I was hearing things, I drove on a smoother road up to about 45 MPH then decelerated. The noise was immediately noticeable again and continued to 35 MPH. I took it back to the Hyundai dealer who test drove the car and came to the conclusion that the noise was 'road noise' and was 'normal'.undefined
Horacio Feest 2025-05-07
Vehicle year: 2009
I purchased a 4.6 LOADED brand new after reading great reviews, but unfortunately, I have had a negative experience with it over the past 2 years. However, I want to assure you that I am a real person and not a representative from a competing car company like BMW. The tires needed to be replaced at only 12,000 miles, and the key needs to be within 1 foot or placed in the slot to operate the pushbutton start. Additionally, the car performs poorly in snowy and wet conditions due to its rear-wheel drive, and the backup camera only works 50% of the time. I was also disappointed to find out that I needed a Hyundai brand I-Pod cable to connect my I-Pod (which cost an extra $75), as this was not mentioned before. The transmission shifting has been a nightmare and quite embarrassing. There have been frequent updates for the stereo, but overall, I have had a negative experience with this car.
Eleazar Johnson 2025-04-17
Vehicle year: 2012
Although I love my car, I have unfortunately experienced several issues with it. Despite having the radio replaced four times, repairing the AC, replacing the radar, rack and pinion, fuel pump, and fuel purge valve, the car is still not performing as expected. I am currently in the process of filing a lemon law claim with Hyundai, as I believe this is the best course of action. While the process can be lengthy, I am determined to see it through and will not give up. In the meantime, I have shared my experience with others and have even convinced two people not to purchase a Hyundai. Thank you for your attention to this matter.
Ladarius Williamson 2025-03-17
Vehicle year: 2009
The car has experienced several issues, including non-repairable transmission shifting problems, drivers seat cushion requiring repair four times, Dunlop tires causing noise and vibration due to edge wear, sunlight blocking the navigation screen and backup camera, window washers only spraying the lower half of the windshield, half the windshield fogging up in moist weather, windshield wiper blade rubbing even after replacement, and no light under the hood. These issues have been identified and can be addressed with confidence.