Hyundai Genesis problems
The Hyundai Genesis (Korean: 현대 제네시스) is an executive car manufactured and marketed by Hyundai Motor Company over two generations from 2008 until 2016, before it was renamed the Genesis G80. It is a five-passenger, four-door, rear- or all-wheel-drive sedan.
Introduced in concept form at the 2007 New York International Auto Show, and internally designated as the BH model, the Genesis was expected to cost $533 million to develop. Hyundai began marketing the first generation Genesis worldwide (except in Europe) in 2008 as a "premium sports sedan". The second generation Genesis (model DH) debuted in Seoul, Korea in November 2013 followed by the 2014 North American International Auto Show and Toronto Auto Show.
On 4 November 2015, Hyundai announced that the name Genesis and Hyundai's second generation luxury model would move to a new and separate luxury division, Genesis Motor. The Genesis — as a Hyundai model — was replaced in actuality in 2017 when the second generation Hyundai Genesis was renamed the G80. The move followed the model's success in the luxury market, paired with consumer acceptance of the Genesis nameplate.
Social links
Hyundai Genesis model years
Common Hyundai Genesis problems
The Hyundai Genesis has been reported to have several common problems based on complaints from owners. The worst problem category for the Hyundai Genesis is electrical problems, which include issues such as engine stalls/shuts off while driving, dead batteries, and multiple electric failures.
- Engine Stalls/Shuts Off While Driving: This is the most reported problem for the 2012 Hyundai Genesis, with an average cost to fix of N/A and an average mileage of 57,000 mi. A sudden engine shutoff can be extremely dangerous, particularly in heavy traffic or at high speeds, increasing the risk of accidents and injuries.
- Paint Peeling: This is a common problem for the 2013 Hyundai Genesis, with an average cost to fix of $700 and an average mileage of 50,000 mi. The paint on the car may peel, flake, or bubble, which can be unsightly and may require costly repairs.
- Multiple Electrical Failure: This is a recurrent issue for the 2015 Hyundai Genesis, with an average cost to fix of N/A and an average mileage of 5,000 mi. Different users have reported mixed experiences with electrical issues, including the TPMS alarm going off, wipers starting and stopping, blind spot alarms turning on and off, and gauges reading incorrectly.
- Dead Batteries: This is a common electrical defect for the Hyundai Genesis, particularly for the 2015 model. The battery may die due to an issue with the alternator, which can cause warning lights, slow engine cranks, odd battery smells, and swollen batteries.
- Powertrain Problems: The Hyundai Genesis has been reported to have several powertrain problems, including issues with the fuel injector, which can cause shaking and smoking while driving. These issues can be dangerous, particularly if they occur while driving at high speeds or in heavy traffic.
- Fuel Leaks: Certain 2021 Genesis G80 and GV80 vehicles equipped with 2.5-litre turbo engines may have a fuel leak due to a faulty fuel tube connecting the high pressure fuel pump to the fuel rail.
- Malfunctioning Brakes: The Hyundai Genesis has been reported to have issues with the brakes, which can be dangerous if they fail to function properly while driving.
- Windshields Cracking: The Hyundai Genesis has been reported to have issues with windshields cracking, which can be unsightly and may require costly repairs.
- Forward Collision Warning Problems: The Hyundai Genesis has been reported to have issues with the forward collision warning system, which can be dangerous if it fails to alert drivers to potential collisions.
- Suspension Problems: The Hyundai Genesis has been reported to have issues with the suspension, which can affect the car's handling and stability.
In summary, the Hyundai Genesis has been reported to have several common problems, particularly in the electrical and powertrain categories. These issues can be dangerous, particularly if they occur while driving, and may require costly repairs. It is important for Hyundai to address these issues to ensure the safety and satisfaction of its customers.
Is Genesis high maintenance?
The average annual repair cost is $565 which means it has average ownership costs.
What are common problems with a 2012 Genesis?
Owner Reported Trouble Spots
- Paint And Trim. Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust. ...
- Transmission Minor. ...
- Electrical Accessories. ...
- Exhaust. ...
- Brakes. ...
- Body Hardware. ...
- Climate System. ...
- Engine Electrical.
What is the problem of the Hyundai Genesis?
Additionally, there are several other serious problems including the powertrain, fuel leaks, malfunctioning brakes, windshields cracking, forward collision warning problems and the suspension. In May 2021, there was a recall for certain 2021 Genesis G80 and GV80 vehicles equipped with 2.5-litre turbo engines.
Are Hyundai Genesis reliable cars?
All in all, Genesis is a reliable brand you can trust if you're looking for a pre-owned luxury vehicle.
Percentage distribution of complaints by Hyundai Genesis years
We have researched Hyundai problems and analysed all the complaints filed against Hyundai Genesis cars and compiled the top 5 most problematic Hyundai Genesis model years:
- Hyundai Genesis 2015
- Hyundai Genesis 2012
- Hyundai Genesis 2009
- Hyundai Genesis 2013
- Hyundai Genesis 2010
Below you can see the percentage distribution of known problems by Hyundai Genesis model years.
Distribution of the number of complaints by Hyundai Genesis years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Hyundai Genesis car problems categorized by type of issue
After analysing all complaints related to Hyundai Genesis , it was concluded that the most common issues with these cars are:
- Service brakes problems
- Electrical system problems
- Engine problems
- Unknown or other problems
- Power train problems
The graph below shows statistics for all Hyundai Genesis vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Genesis model years
A total of 83 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Genesis model years
There were a total of 17 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Genesis model years
There were a total of 58 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1343 complaints about various vehicle components related to the Hyundai Genesis . Below are the 25 most recent complaints reported for Hyundai Genesis vehicles.
Latest 25 complaints
Hyundai Genesis 2013
- Date Of Incident: 2021-06-21
- Date Complaint: 2024-10-25
- VIN: KMHHU6KJ0DU
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: Brakes would lock up, posing safety risk to occupants. Other times, brakes go to floor posing risk to occupants and pedestrians. Multiple repairs, over 3 years and car cannot be driven still. Hyundai unwilling to reimburse 1000s in repair and thousands in rental/loss of use.
Hyundai Genesis 2013
- Date Of Incident: 2024-08-30
- Date Complaint: 2024-10-23
- VIN: KMHHU6KJ1DU
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
- Summary: The car is kept at a dealership in Savannah. The recall 251 caused the damage of the ABS. The dealership says it is not possible to fix, the manufacturer does not assume any responsiility
Hyundai Genesis 2013
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-16
- VIN: KMHHT6KD9DU
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000(Service brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Hyundai Genesis 2016
- Date Of Incident: 2024-09-19
- Date Complaint: 2024-10-04
- VIN: KMHGN4JE2GU
- Components: STEERING
- Summary: Purchased this car from a Hyundai dealer and immediately after multiple times the steering has stuck in place while making a left hand turn, not allowing the car to come out of the turn. Also does it slightly while driving on highway straight, but not as forcefully as when in a turn. Very dangerous and Hyundai nor the Hyundai dealer We purchased it from will even take a call from me over it. No check engine lights or warnings. Yes, it was very dangerous for us in the car as well as the other cars on the road. Could have been a very serious accident. I wish Hyundai would take it seriously. The dealer I purchased it from said they had thoroughly checked it out but they wont take any calls from me since purchase. Yes the car is available for inspection upon request.
Hyundai Genesis 2015
- Date Of Incident: 2024-07-29
- Date Complaint: 2024-10-04
- VIN: KMHGN4JE3FU
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
- Summary: The headlights intermittently turn off when driving at night. Usually it’s related to using the turn signal, but sometimes it does it completely on its own. Puts others and self at risk as driving down remote roads in the dark and lights cutting out for several seconds can be deadly. Dealer claims they cannot replicate after having the car for nearly 13 weeks total. (7 weeks first time, did not fix issue, 6 weeks second time, “couldn’t replicate”) Unknown. The dash will flash the headlight menu but no other warnings.
Hyundai Genesis 2015
- Date Of Incident: 2024-10-04
- Date Complaint: 2024-10-04
- VIN: KMHGN4JE3FU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Hyundai Genesis 2015
- Date Of Incident: 2024-08-09
- Date Complaint: 2024-10-04
- VIN: KMHGN4JE4FU
- Components: ELECTRICAL SYSTEM
- Summary: See attached document for complaint.
Hyundai Genesis 2015
- Date Of Incident: 2024-05-08
- Date Complaint: 2024-09-27
- VIN: KMHGN4JE7FU
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: The contact owns a 2015 Hyundai Genesis. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle had remained at the dealer for four months. The vehicle was not diagnosed or repaired. The contact stated that the failure could be related to NHTSA Campaign Number: 24V107000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.
Hyundai Genesis 2016
- Date Of Incident: 2024-09-20
- Date Complaint: 2024-09-21
- VIN: KMHGN4JE6GU
- Components: EXTERIOR LIGHTING
- Summary: When headlights are in auto mode, use of the turn signal can result in the headlights flickering or shutting off completely. This is not the result of hitting the light mode switch but rather an electrical short occurring in the stalk. The problem is particularly dangerous at night when signaling for an upcoming turn and loss of all vehicle lighting occurs. The problem has not been reproduced by a dealer. The component has not been inspected by officials. Initial occurrence was winter of 2022 with increasing frequency since then.
Hyundai Genesis 2015
- Date Of Incident: 2024-07-31
- Date Complaint: 2024-09-17
- VIN: KMHGN4JE9FU
- Components: ELECTRICAL SYSTEM
- Summary: There is an outstanding recall 24V107000. As of 9/17/2024, Hyundai does not have parts ready for the recall repair. I went to a Hyundai dealer on or about 7/31/2024 after receiving a notice from Hyundai that remedy is ready and that I should go to one of its dealers to have the repair. I was informed the parts were not available and needed to order them. No parts were provided from Hyundai for the recall.
Hyundai Genesis 2015
- Date Of Incident: 2024-08-09
- Date Complaint: 2024-09-06
- VIN: KMHGN4JE4FU
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
- Summary: Factory recall 24V-107: On [XXX] took car to Haselwood Hyundai of Bremerton WA. for MANF. recall Genesis Starter Solenoid water contamination. Recall was completed in 2 hours when driving home car went into emergency mode and shut down on freeway with completely dead battery. Was told by dealership they would not pay 1200 tow bill. Applied for AAA membership and was approved. Car was towed back to dealership on August 28th with approx. 100 miles driven since Aug 9th. Dealership had no idea that costs would be reimbursed by Hyundai. Had they known this the car would have been towed ASAP after breakdown. Note: This vehicle had no issues prior to this factory recall being installed. On August 29 service adviser Brandon said Alternator and battery needed replacement. This made no sense because car had no electrical problems prior to factory install. Authorized dealer to replace this equipment if necessary since I would be reimbursed. Sept 2nd Paid dealer $1,567.00 for repairs. After leaving dealer car ran for 62 miles went into emergency mode with completely dead battery. Sept 3rd car again towed into dealership. My car has run for a total of 4 hours since Aug 9th factory recall repair. I've been without transportation going on 4 weeks because of this incident. Hence, I write to text to you asking for assistance in getting this incident over with. I thank you in advance for your time and interest in this request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Hyundai Genesis 2015
- Date Of Incident: 2024-09-06
- Date Complaint: 2024-09-06
- VIN: KMHGN4JE1FU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to be diagnosed and it was determined that the starter solenoid had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the starter motor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. Parts distribution disconnect.
Hyundai Genesis 2016
- Date Of Incident: 2023-02-04
- Date Complaint: 2024-09-04
- VIN: KMHGN4JE6GU
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2016 Hyundai Genesis. The contact stated that while driving at approximately 45 MPH, the oil warning light was illuminated. The contact stated while depressing the accelerator pedal, the vehicle hesitated before gaining forward momentum. The contact stated that the failure was intermittent and occurred while slowing traffic or a traffic signal. The oil warning light was occasionally illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the oil pressure switch needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 51,000.
Hyundai Genesis 2015
- Date Of Incident: 2024-06-30
- Date Complaint: 2024-08-20
- VIN: KMHGN4JE7FU
- Components: ELECTRICAL SYSTEM
- Summary: See attached document for complaint.
Hyundai Genesis 2013
- Date Of Incident: 2024-07-11
- Date Complaint: 2024-08-19
- VIN: KMHHU6KJ6DU
- Components: SERVICE BRAKES
- Summary: I received the letter to call the dealership to fix the recall involving the anti-lock break system. I called my local dealership in Enfield, CT and they had me bring my car in on Thursday [XXX]. So I made arrangements to leave my car there for the day. I get a call in the afternoon stating that they didn’t have the part to fix it and they would have to get it. So after being inconvenienced by not having my car for the day, the problem wasn’t even fixed. So after a couple of weeks of not hearing anything from the dealership, I called to check on it. They still didn’t have the part. So now it’s August 19th and I called again to check on it and there’s still no part to fix it. This is very discouraging since I drive this car often and there’s a fire risk of it being parked or driving. I don’t really understand what is going. Is there no part to fix the recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Latest 5 recalls Hyundai Genesis
The National Highway Traffic Safety Administration (NHTSA) has issued 20 recalls for different components of the Hyundai Genesis.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Hyundai Genesis 2016
- Report Received Date: 2024-02-13
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis, 2017-2019 Genesis G80, Genesis G90, and 2019 Genesis G70 vehicles. Water may enter the starter solenoid and cause an electrical short, which can result in an engine compartment fire while parked or driving.
- Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a remedy relay kit in the engine junction box, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 254(H) and 018G(G).
- Model: Hyundai Genesis 2015
- Report Received Date: 2024-02-13
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis, 2017-2019 Genesis G80, Genesis G90, and 2019 Genesis G70 vehicles. Water may enter the starter solenoid and cause an electrical short, which can result in an engine compartment fire while parked or driving.
- Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a remedy relay kit in the engine junction box, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 254(H) and 018G(G).
- Model: Hyundai Genesis 2015
- Report Received Date: 2021-03-10
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis and 2017-2020 Genesis G80 vehicles. The Anti-Lock Brake System (ABS) module could malfunction and short circuit.
- Consequence: An electrical short circuit inside the ABS module could cause an engine compartment fire while parked or driving.
- Remedy: Owners are advised to park outside and away from structures until the remedy is complete. Hyundai will notify owners, and dealers will replace the ABS module fuse, free of charge. Owner notification letters were mailed July 6, 2021. Owners can contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 201 and 006G.
- Model: Hyundai Genesis 2016
- Report Received Date: 2021-03-10
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis and 2017-2020 Genesis G80 vehicles. The Anti-Lock Brake System (ABS) module could malfunction and short circuit.
- Consequence: An electrical short circuit inside the ABS module could cause an engine compartment fire while parked or driving.
- Remedy: Owners are advised to park outside and away from structures until the remedy is complete. Hyundai will notify owners, and dealers will replace the ABS module fuse, free of charge. Owner notification letters were mailed July 6, 2021. Owners can contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 201 and 006G.
- Model: Hyundai Genesis 2016
- Report Received Date: 2017-06-05
- Manufacturer: Hyundai Motor America
- Components: PARKING BRAKE:INDICATOR LIGHT
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
- Consequence: If the parking brake indicator is not illuminated when the parking brake is applied, the driver may operate the vehicle with the parking brake partially engaged, increasing the risk of a crash.
- Remedy: Hyundai will notify owners, and dealers will replace the parking brake switch, free of charge. The recall began on August 4, 2017. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 164.
Latest negative Hyundai Genesis car reviews
Latest positive Hyundai Genesis car reviews
-
Vehicle year: 2015
The 5.0 Ultimate is such an amazing car! It's fast, quiet, and has a killer sound system. I'm so happy to say that it was delivered with no problems at all, which is a first for me. I absolutely love everything about this car. I'm so glad I read the positive reviews of the new 2015 model and decided to go for a test drive.
-
Vehicle year: 2009
Nothing is perfect, but in my opinion, there is no better automobile for the money, nor one worth the cost of the difference up the price scale. My car cost $32,600, and it has been flawlessly built and completely problem-free for the last two years. Everyone notices it and comments glowingly about its interior and exterior look. The more I drive it, the more I like it.
-
Vehicle year: 2013
Hi there! I wanted to share my experience with the Hyundai Genesis. I have the Cabernet Red colour and it's definitely Hyundai's best kept secret! The car has lots of power and the 8 speed transmission shifts smoothly. I actually traded in a CTS for this car and people were surprised, but it was a good leap. The car is well styled with a nice front end and good looking tail light system. I did end up leasing it and turned it back in Nov of 2014. I looked at a Hyundai Sante Fey, but they only have three year leases. Currently, I have a Ford Explorer Limited on a two year lease. Let me know if you have any questions!
-
Vehicle year: 2013
This car is an excellent value! I wanted to let you know that the new for 2013 Blue Link feature is really great, and it's definitely worth checking out. Just keep in mind that you can only download one destination from the internet to your car at a time. Additionally, I wanted to mention that the new Ultimate Navigation is feature-rich, but it's not touch screen like the new Premium navigation. Lastly, please note that auto-dimming outside mirrors are only available with the V8-R-Spec. I personally have the Silver with Cashmere interior on my V6, but if you're interested in the V8, please keep in mind that only a black interior is available. One more thing to keep in mind is that the V6 uses regular gas, while the V8 uses premium gas. Lastly, I wanted to mention that the steering wheel moves up and away when you exit, but the seat does not move back like the Infiniti/Nissan. All seats are heated, but only the driver's seat is cooled. I hope you enjoy this car!
-
Vehicle year: 2011
This car is surprisingly quick and smooth, with a speed that builds up within seconds. The Tech package is fantastic. If you're looking for a sports car, this might not be the one for you. However, if you're after a luxurious, powerful, comfortable, and tech-packed vehicle, then this is definitely the auto for you. The bang for the buck factor is off the charts. I was impressed when I ran it through our local drag strip, clocking in at 13.8 sec @ 104.32 mph. I also took it on vacation and was amazed to average 28.5 on the highway, despite its 385 hp V8 engine.
Are you having problems with your Hyundai Genesis?
Eleazar Johnson 2025-04-17
Vehicle year: 2012
Although I love my car, I have unfortunately experienced several issues with it. Despite having the radio replaced four times, repairing the AC, replacing the radar, rack and pinion, fuel pump, and fuel purge valve, the car is still not performing as expected. I am currently in the process of filing a lemon law claim with Hyundai, as I believe this is the best course of action. While the process can be lengthy, I am determined to see it through and will not give up. In the meantime, I have shared my experience with others and have even convinced two people not to purchase a Hyundai. Thank you for your attention to this matter.
Ladarius Williamson 2025-03-17
Vehicle year: 2009
The car has experienced several issues, including non-repairable transmission shifting problems, drivers seat cushion requiring repair four times, Dunlop tires causing noise and vibration due to edge wear, sunlight blocking the navigation screen and backup camera, window washers only spraying the lower half of the windshield, half the windshield fogging up in moist weather, windshield wiper blade rubbing even after replacement, and no light under the hood. These issues have been identified and can be addressed with confidence.
Michale Tremblay 2025-02-14
Vehicle year: 2009
Although the car experienced a complete shutdown while driving, the dealer has taken full responsibility for the issue and is replacing the engine with a brand new one at no cost. Their service has been exceptional, and they are even sending the old engine back to their factory for further investigation. While I appreciate their efforts, I have decided to sell the car as I no longer feel confident in its reliability. Thank you for your understanding.
Brady Beier 2025-01-10
Vehicle year: 2009
I am experiencing an issue with my brake pedal occasionally going to the floor, resulting in no braking at all. Unfortunately, I have been informed that the ABS module has failed and is not covered by warranty, despite only having 62,199 miles on the vehicle as the 2nd owner. The repair cost is $2,500. It seems that this is a common problem with Hyundais and I believe it should be covered as a recall due to a potential defect in the engineering/manufacturing process. I encourage you to do your own research on this issue, as brake problems with Hyundais are far too common. You can visit http://www-odi.nhtsa.dot.gov to learn more.
Edgar Schoen 2024-11-19
Vehicle year: 2013
We were thrilled to purchase our dream luxury car, the 2013 Hyundai Genesis, due to its excellent price for the standard equipment and options, top-notch crash results comparable to Mercedes, and the unbeatable warranty. However, after a few months of driving, we noticed that the air conditioner was not keeping the car cool after 2 hours of driving, which made our road trips uncomfortable. Despite taking the car back to the dealership multiple times, the issue was not resolved. We understand that the dealership has to follow certain procedures, but we were disappointed that they were unable to find a solution for our brand new car. We hope that in the future, they will be able to provide better customer service and support. It's frustrating that the car's air conditioner stops working after an hour and a half of continuous driving, and unfortunately, the dealership was unable to duplicate the issue during the three summers we brought it in for repair. Despite this ongoing issue, we still believe that the Genesis is a great car with many wonderful amenities. However, without a functioning air conditioner, it's difficult to fully enjoy the car's features. Our Genesis is now almost 5 years old and has 39,100 miles on it, and unfortunately, it's out of warranty. We would highly recommend the Genesis to anyone looking for a great car, but we do hope that the air conditioning issue can be resolved for future models.