Hyundai Genesis problems
The Hyundai Genesis (Korean: 현대 제네시스) is an executive car manufactured and marketed by Hyundai Motor Company over two generations from 2008 until 2016, before it was renamed the Genesis G80. It is a five-passenger, four-door, rear- or all-wheel-drive sedan.
Introduced in concept form at the 2007 New York International Auto Show, and internally designated as the BH model, the Genesis was expected to cost $533 million to develop. Hyundai began marketing the first generation Genesis worldwide (except in Europe) in 2008 as a "premium sports sedan". The second generation Genesis (model DH) debuted in Seoul, Korea in November 2013 followed by the 2014 North American International Auto Show and Toronto Auto Show.
On 4 November 2015, Hyundai announced that the name Genesis and Hyundai's second generation luxury model would move to a new and separate luxury division, Genesis Motor. The Genesis — as a Hyundai model — was replaced in actuality in 2017 when the second generation Hyundai Genesis was renamed the G80. The move followed the model's success in the luxury market, paired with consumer acceptance of the Genesis nameplate.
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Hyundai Genesis model years
Common Hyundai Genesis problems
The Hyundai Genesis has been reported to have several common problems based on complaints from owners. The worst problem category for the Hyundai Genesis is electrical problems, which include issues such as engine stalls/shuts off while driving, dead batteries, and multiple electric failures.
- Engine Stalls/Shuts Off While Driving: This is the most reported problem for the 2012 Hyundai Genesis, with an average cost to fix of N/A and an average mileage of 57,000 mi. A sudden engine shutoff can be extremely dangerous, particularly in heavy traffic or at high speeds, increasing the risk of accidents and injuries.
- Paint Peeling: This is a common problem for the 2013 Hyundai Genesis, with an average cost to fix of $700 and an average mileage of 50,000 mi. The paint on the car may peel, flake, or bubble, which can be unsightly and may require costly repairs.
- Multiple Electrical Failure: This is a recurrent issue for the 2015 Hyundai Genesis, with an average cost to fix of N/A and an average mileage of 5,000 mi. Different users have reported mixed experiences with electrical issues, including the TPMS alarm going off, wipers starting and stopping, blind spot alarms turning on and off, and gauges reading incorrectly.
- Dead Batteries: This is a common electrical defect for the Hyundai Genesis, particularly for the 2015 model. The battery may die due to an issue with the alternator, which can cause warning lights, slow engine cranks, odd battery smells, and swollen batteries.
- Powertrain Problems: The Hyundai Genesis has been reported to have several powertrain problems, including issues with the fuel injector, which can cause shaking and smoking while driving. These issues can be dangerous, particularly if they occur while driving at high speeds or in heavy traffic.
- Fuel Leaks: Certain 2021 Genesis G80 and GV80 vehicles equipped with 2.5-litre turbo engines may have a fuel leak due to a faulty fuel tube connecting the high pressure fuel pump to the fuel rail.
- Malfunctioning Brakes: The Hyundai Genesis has been reported to have issues with the brakes, which can be dangerous if they fail to function properly while driving.
- Windshields Cracking: The Hyundai Genesis has been reported to have issues with windshields cracking, which can be unsightly and may require costly repairs.
- Forward Collision Warning Problems: The Hyundai Genesis has been reported to have issues with the forward collision warning system, which can be dangerous if it fails to alert drivers to potential collisions.
- Suspension Problems: The Hyundai Genesis has been reported to have issues with the suspension, which can affect the car's handling and stability.
In summary, the Hyundai Genesis has been reported to have several common problems, particularly in the electrical and powertrain categories. These issues can be dangerous, particularly if they occur while driving, and may require costly repairs. It is important for Hyundai to address these issues to ensure the safety and satisfaction of its customers.
Is Genesis high maintenance?
The average annual repair cost is $565 which means it has average ownership costs.
What are common problems with a 2012 Genesis?
Owner Reported Trouble Spots
- Paint And Trim. Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust. ...
- Transmission Minor. ...
- Electrical Accessories. ...
- Exhaust. ...
- Brakes. ...
- Body Hardware. ...
- Climate System. ...
- Engine Electrical.
What is the problem of the Hyundai Genesis?
Additionally, there are several other serious problems including the powertrain, fuel leaks, malfunctioning brakes, windshields cracking, forward collision warning problems and the suspension. In May 2021, there was a recall for certain 2021 Genesis G80 and GV80 vehicles equipped with 2.5-litre turbo engines.
Are Hyundai Genesis reliable cars?
All in all, Genesis is a reliable brand you can trust if you're looking for a pre-owned luxury vehicle.
Percentage distribution of complaints by Hyundai Genesis years
We have researched Hyundai problems and analysed all the complaints filed against Hyundai Genesis cars and compiled the top 5 most problematic Hyundai Genesis model years:
- Hyundai Genesis 2015
- Hyundai Genesis 2012
- Hyundai Genesis 2009
- Hyundai Genesis 2013
- Hyundai Genesis 2010
Below you can see the percentage distribution of known problems by Hyundai Genesis model years.
Distribution of the number of complaints by Hyundai Genesis years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Hyundai Genesis car problems categorized by type of issue
After analysing all complaints related to Hyundai Genesis , it was concluded that the most common issues with these cars are:
- Service brakes problems
- Electrical system problems
- Engine problems
- Unknown or other problems
- Power train problems
The graph below shows statistics for all Hyundai Genesis vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Genesis model years
A total of 83 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Genesis model years
There were a total of 17 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Genesis model years
There were a total of 58 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1343 complaints about various vehicle components related to the Hyundai Genesis . Below are the 25 most recent complaints reported for Hyundai Genesis vehicles.
Latest 25 complaints
Hyundai Genesis 2013
- Date Of Incident: 2021-06-21
- Date Complaint: 2024-10-25
- VIN: KMHHU6KJ0DU
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: Brakes would lock up, posing safety risk to occupants. Other times, brakes go to floor posing risk to occupants and pedestrians. Multiple repairs, over 3 years and car cannot be driven still. Hyundai unwilling to reimburse 1000s in repair and thousands in rental/loss of use.
Hyundai Genesis 2013
- Date Of Incident: 2024-08-30
- Date Complaint: 2024-10-23
- VIN: KMHHU6KJ1DU
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
- Summary: The car is kept at a dealership in Savannah. The recall 251 caused the damage of the ABS. The dealership says it is not possible to fix, the manufacturer does not assume any responsiility
Hyundai Genesis 2013
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-16
- VIN: KMHHT6KD9DU
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000(Service brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Hyundai Genesis 2016
- Date Of Incident: 2024-09-19
- Date Complaint: 2024-10-04
- VIN: KMHGN4JE2GU
- Components: STEERING
- Summary: Purchased this car from a Hyundai dealer and immediately after multiple times the steering has stuck in place while making a left hand turn, not allowing the car to come out of the turn. Also does it slightly while driving on highway straight, but not as forcefully as when in a turn. Very dangerous and Hyundai nor the Hyundai dealer We purchased it from will even take a call from me over it. No check engine lights or warnings. Yes, it was very dangerous for us in the car as well as the other cars on the road. Could have been a very serious accident. I wish Hyundai would take it seriously. The dealer I purchased it from said they had thoroughly checked it out but they wont take any calls from me since purchase. Yes the car is available for inspection upon request.
Hyundai Genesis 2015
- Date Of Incident: 2024-07-29
- Date Complaint: 2024-10-04
- VIN: KMHGN4JE3FU
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
- Summary: The headlights intermittently turn off when driving at night. Usually it’s related to using the turn signal, but sometimes it does it completely on its own. Puts others and self at risk as driving down remote roads in the dark and lights cutting out for several seconds can be deadly. Dealer claims they cannot replicate after having the car for nearly 13 weeks total. (7 weeks first time, did not fix issue, 6 weeks second time, “couldn’t replicate”) Unknown. The dash will flash the headlight menu but no other warnings.
Hyundai Genesis 2015
- Date Of Incident: 2024-10-04
- Date Complaint: 2024-10-04
- VIN: KMHGN4JE3FU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Hyundai Genesis 2015
- Date Of Incident: 2024-08-09
- Date Complaint: 2024-10-04
- VIN: KMHGN4JE4FU
- Components: ELECTRICAL SYSTEM
- Summary: See attached document for complaint.
Hyundai Genesis 2015
- Date Of Incident: 2024-05-08
- Date Complaint: 2024-09-27
- VIN: KMHGN4JE7FU
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: The contact owns a 2015 Hyundai Genesis. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle had remained at the dealer for four months. The vehicle was not diagnosed or repaired. The contact stated that the failure could be related to NHTSA Campaign Number: 24V107000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.
Hyundai Genesis 2016
- Date Of Incident: 2024-09-20
- Date Complaint: 2024-09-21
- VIN: KMHGN4JE6GU
- Components: EXTERIOR LIGHTING
- Summary: When headlights are in auto mode, use of the turn signal can result in the headlights flickering or shutting off completely. This is not the result of hitting the light mode switch but rather an electrical short occurring in the stalk. The problem is particularly dangerous at night when signaling for an upcoming turn and loss of all vehicle lighting occurs. The problem has not been reproduced by a dealer. The component has not been inspected by officials. Initial occurrence was winter of 2022 with increasing frequency since then.
Hyundai Genesis 2015
- Date Of Incident: 2024-07-31
- Date Complaint: 2024-09-17
- VIN: KMHGN4JE9FU
- Components: ELECTRICAL SYSTEM
- Summary: There is an outstanding recall 24V107000. As of 9/17/2024, Hyundai does not have parts ready for the recall repair. I went to a Hyundai dealer on or about 7/31/2024 after receiving a notice from Hyundai that remedy is ready and that I should go to one of its dealers to have the repair. I was informed the parts were not available and needed to order them. No parts were provided from Hyundai for the recall.
Hyundai Genesis 2015
- Date Of Incident: 2024-08-09
- Date Complaint: 2024-09-06
- VIN: KMHGN4JE4FU
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
- Summary: Factory recall 24V-107: On [XXX] took car to Haselwood Hyundai of Bremerton WA. for MANF. recall Genesis Starter Solenoid water contamination. Recall was completed in 2 hours when driving home car went into emergency mode and shut down on freeway with completely dead battery. Was told by dealership they would not pay 1200 tow bill. Applied for AAA membership and was approved. Car was towed back to dealership on August 28th with approx. 100 miles driven since Aug 9th. Dealership had no idea that costs would be reimbursed by Hyundai. Had they known this the car would have been towed ASAP after breakdown. Note: This vehicle had no issues prior to this factory recall being installed. On August 29 service adviser Brandon said Alternator and battery needed replacement. This made no sense because car had no electrical problems prior to factory install. Authorized dealer to replace this equipment if necessary since I would be reimbursed. Sept 2nd Paid dealer $1,567.00 for repairs. After leaving dealer car ran for 62 miles went into emergency mode with completely dead battery. Sept 3rd car again towed into dealership. My car has run for a total of 4 hours since Aug 9th factory recall repair. I've been without transportation going on 4 weeks because of this incident. Hence, I write to text to you asking for assistance in getting this incident over with. I thank you in advance for your time and interest in this request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Hyundai Genesis 2015
- Date Of Incident: 2024-09-06
- Date Complaint: 2024-09-06
- VIN: KMHGN4JE1FU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to be diagnosed and it was determined that the starter solenoid had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the starter motor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. Parts distribution disconnect.
Hyundai Genesis 2016
- Date Of Incident: 2023-02-04
- Date Complaint: 2024-09-04
- VIN: KMHGN4JE6GU
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2016 Hyundai Genesis. The contact stated that while driving at approximately 45 MPH, the oil warning light was illuminated. The contact stated while depressing the accelerator pedal, the vehicle hesitated before gaining forward momentum. The contact stated that the failure was intermittent and occurred while slowing traffic or a traffic signal. The oil warning light was occasionally illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the oil pressure switch needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 51,000.
Hyundai Genesis 2015
- Date Of Incident: 2024-06-30
- Date Complaint: 2024-08-20
- VIN: KMHGN4JE7FU
- Components: ELECTRICAL SYSTEM
- Summary: See attached document for complaint.
Hyundai Genesis 2013
- Date Of Incident: 2024-07-11
- Date Complaint: 2024-08-19
- VIN: KMHHU6KJ6DU
- Components: SERVICE BRAKES
- Summary: I received the letter to call the dealership to fix the recall involving the anti-lock break system. I called my local dealership in Enfield, CT and they had me bring my car in on Thursday [XXX]. So I made arrangements to leave my car there for the day. I get a call in the afternoon stating that they didn’t have the part to fix it and they would have to get it. So after being inconvenienced by not having my car for the day, the problem wasn’t even fixed. So after a couple of weeks of not hearing anything from the dealership, I called to check on it. They still didn’t have the part. So now it’s August 19th and I called again to check on it and there’s still no part to fix it. This is very discouraging since I drive this car often and there’s a fire risk of it being parked or driving. I don’t really understand what is going. Is there no part to fix the recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Latest 5 recalls Hyundai Genesis
The National Highway Traffic Safety Administration (NHTSA) has issued 20 recalls for different components of the Hyundai Genesis.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Hyundai Genesis 2016
- Report Received Date: 2024-02-13
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis, 2017-2019 Genesis G80, Genesis G90, and 2019 Genesis G70 vehicles. Water may enter the starter solenoid and cause an electrical short, which can result in an engine compartment fire while parked or driving.
- Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a remedy relay kit in the engine junction box, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 254(H) and 018G(G).
- Model: Hyundai Genesis 2015
- Report Received Date: 2024-02-13
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis, 2017-2019 Genesis G80, Genesis G90, and 2019 Genesis G70 vehicles. Water may enter the starter solenoid and cause an electrical short, which can result in an engine compartment fire while parked or driving.
- Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a remedy relay kit in the engine junction box, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 254(H) and 018G(G).
- Model: Hyundai Genesis 2015
- Report Received Date: 2021-03-10
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis and 2017-2020 Genesis G80 vehicles. The Anti-Lock Brake System (ABS) module could malfunction and short circuit.
- Consequence: An electrical short circuit inside the ABS module could cause an engine compartment fire while parked or driving.
- Remedy: Owners are advised to park outside and away from structures until the remedy is complete. Hyundai will notify owners, and dealers will replace the ABS module fuse, free of charge. Owner notification letters were mailed July 6, 2021. Owners can contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 201 and 006G.
- Model: Hyundai Genesis 2016
- Report Received Date: 2021-03-10
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis and 2017-2020 Genesis G80 vehicles. The Anti-Lock Brake System (ABS) module could malfunction and short circuit.
- Consequence: An electrical short circuit inside the ABS module could cause an engine compartment fire while parked or driving.
- Remedy: Owners are advised to park outside and away from structures until the remedy is complete. Hyundai will notify owners, and dealers will replace the ABS module fuse, free of charge. Owner notification letters were mailed July 6, 2021. Owners can contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 201 and 006G.
- Model: Hyundai Genesis 2016
- Report Received Date: 2017-06-05
- Manufacturer: Hyundai Motor America
- Components: PARKING BRAKE:INDICATOR LIGHT
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
- Consequence: If the parking brake indicator is not illuminated when the parking brake is applied, the driver may operate the vehicle with the parking brake partially engaged, increasing the risk of a crash.
- Remedy: Hyundai will notify owners, and dealers will replace the parking brake switch, free of charge. The recall began on August 4, 2017. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 164.
Latest negative Hyundai Genesis car reviews
Latest positive Hyundai Genesis car reviews
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Vehicle year: 2014
Hi there! I wanted to share my experience with the Hyundai Genesis. I have the Cabernet Red colour and it's definitely Hyundai's best kept secret! The car has lots of power and the 8 speed transmission shifts smoothly. I actually traded in a CTS for this car and people were surprised, but it was a good leap. The car is well styled with a nice front end and good looking tail light system. I did end up leasing it and turned it back in Nov of 2014. I looked at a Hyundai Sante Fey, but they only have three year leases. Let me know if you have any questions!
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Vehicle year: 2011
Just a heads up for those thinking of a Genesis, this was written in June 2018. We purchased a new one and still have it. In the seven years we've had it, it has not required any repairs or experienced any breakdowns. My wife loves this car and wouldn't trade it for anything! I do all the maintenance and servicing myself, and it's definitely the easiest car to maintain that we've ever owned. We replaced the brakes at around 55,000 miles, the tires at around 50,000 miles, and now at 88,000 miles, it's still going strong. I highly recommend the Genesis. As of December 2019, we recently replaced the tires and it's still going strong. We use it every day and still no repairs. Now that we're retired, we no longer commute, so the mileage hasn't reached 90,000 yet.
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Vehicle year: 2013
Great value! I'm so glad that the 60,000 mile warranty on the transmission paid off for you. At 58,750 miles, mine needed to be replaced too, and I was also the second owner. However, my local Hyundai dealer took care of it with no charge. I have had some occasional issues with the electric windows, but overall I'm happy with my purchase.
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Vehicle year: 2010
After one of our children totaled my beloved 2001 GS430 Lexus L-Tuned, I was in need of a new car. A friend suggested I take a look at the Genesis, but as someone who had only ever owned Lexus, BMW, Saab Turbos, and Mazda 929, I was hesitant. However, after test driving the Genesis demo 8 cylinder for two days, I was amazed. Even my wife, who is not easily impressed, was amazed. I took another V8 demo for a day and was hooked. Recently, we completed a 3000 mile trip to New England and on IS-95, the V8 averaged an unbelievable 27.5 mpg. The comfort was also great. In my opinion, this car is just as good as any I have owned. If Genesis continues to make cars this good, they will leave the competition in the dust.
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Vehicle year: 2013
If it's wet, I have to be careful not to open the trunk all the way, or water will run off the trunk lid and into the car. I find myself wiping the bottom of the lid if it's wet when I want to use the trunk. I've never had a car with this problem before. Additionally, I've noticed a discoloration on the rubber below the trunk lid, running above the trim, as if there was a problem when they painted the car. It's a Satin Pearl White, a color they no longer make! Has anyone else experienced these issues?
Are you having problems with your Hyundai Genesis?
Donato Jaskolski 2025-05-23
Vehicle year: 2016
In January 2018, I opened a Lemon Law Case with the Better Business Bureau (BBB Auto Line) and followed all the required procedures meticulously. Since the case was heard remotely, the arbitrator could not personally evaluate the noise complaint. However, an independent expert dispatched by the BBB Auto Line Representative heard the whining noise as described in my complaint immediately upon decelerating and even identified the probable cause and location. Long story short, I won the case and Hyundai had to refund the full purchase price and take the car back as a lemon. It was disappointing that Hyundai put a long-time loyal customer through this laborious and time-consuming process instead of simply replacing the transmission. However, I was determined to follow through to the conclusion. After an extensive test drive of a 2018 Genesis G80, I bought it. Time will tell, but this one has absolutely NO whining noise at any speed! In July 2017, I was finally able to convince the dealer and Hyundai Customer Care to have their traveling engineer drive the car and assess the noise. After he drove it, he authorized replacement of the differential. Unfortunately, the noise persisted even after the repair, and I decided to open a case with the Better Business Bureau Auto Line.One of the procedures using the BBB is that I have to send a Motor Vehicle Defect Notification Form by accountable mail direct to Hyundai in California. According to the instructions I received, they have to contact me within 10 days after receipt of my form to schedule an appointment for a final assessment. Unfortunately, they didn't contact me. I notified BBB Auto Line of that and they reopened the case. To make a long story short, I and the car are now in Virginia for the summer, but the noise persists to such a point that I want to park it and not drive it. I'm disappointed that Hyundai is not being very responsive and I'm losing hope that this whole process will come to an end before the warranty expires. Lesson learned? Definitely for me! The car is one of the nicest looking and comfortable cars I've ever owned. However, I have one major concern. When I test drove this car, I admit I was distracted by the comfortable ride, all the gadgets and technology and wasn't specifically listening for strange noises. Who would expect to hear any noise while driving the flagship model? After a couple of days of driving the car with the radio on, I took it for a drive one day and for some reason, I didn't turn the radio on. During this trip, I heard this strange 'whining' sound that appeared to be coming from behind the driver's seat. At the time I first heard it, I was decelerating from about 45 MPH. The noise persisted until I reached 35 MPH then it stopped. Thinking I was hearing things, I drove on a smoother road up to about 45 MPH then decelerated. The noise was immediately noticeable again and continued to 35 MPH. I took it back to the Hyundai dealer who test drove the car and came to the conclusion that the noise was 'road noise' and was 'normal'.undefined
Horacio Feest 2025-05-07
Vehicle year: 2009
I purchased a 4.6 LOADED brand new after reading great reviews, but unfortunately, I have had a negative experience with it over the past 2 years. However, I want to assure you that I am a real person and not a representative from a competing car company like BMW. The tires needed to be replaced at only 12,000 miles, and the key needs to be within 1 foot or placed in the slot to operate the pushbutton start. Additionally, the car performs poorly in snowy and wet conditions due to its rear-wheel drive, and the backup camera only works 50% of the time. I was also disappointed to find out that I needed a Hyundai brand I-Pod cable to connect my I-Pod (which cost an extra $75), as this was not mentioned before. The transmission shifting has been a nightmare and quite embarrassing. There have been frequent updates for the stereo, but overall, I have had a negative experience with this car.
Eleazar Johnson 2025-04-17
Vehicle year: 2012
Although I love my car, I have unfortunately experienced several issues with it. Despite having the radio replaced four times, repairing the AC, replacing the radar, rack and pinion, fuel pump, and fuel purge valve, the car is still not performing as expected. I am currently in the process of filing a lemon law claim with Hyundai, as I believe this is the best course of action. While the process can be lengthy, I am determined to see it through and will not give up. In the meantime, I have shared my experience with others and have even convinced two people not to purchase a Hyundai. Thank you for your attention to this matter.
Ladarius Williamson 2025-03-17
Vehicle year: 2009
The car has experienced several issues, including non-repairable transmission shifting problems, drivers seat cushion requiring repair four times, Dunlop tires causing noise and vibration due to edge wear, sunlight blocking the navigation screen and backup camera, window washers only spraying the lower half of the windshield, half the windshield fogging up in moist weather, windshield wiper blade rubbing even after replacement, and no light under the hood. These issues have been identified and can be addressed with confidence.
Michale Tremblay 2025-02-14
Vehicle year: 2009
Although the car experienced a complete shutdown while driving, the dealer has taken full responsibility for the issue and is replacing the engine with a brand new one at no cost. Their service has been exceptional, and they are even sending the old engine back to their factory for further investigation. While I appreciate their efforts, I have decided to sell the car as I no longer feel confident in its reliability. Thank you for your understanding.