2004 Dodge Ram 3500 problems
The Ram pickup (marketed as the Dodge Ram until 2010) is a full-size pickup truck manufactured by Stellantis North America (formerly Chrysler Group LLC and FCA US LLC) and marketed from 2010 onwards under the Ram Trucks brand. The current fifth-generation Ram debuted at the 2018 North American International Auto Show in Detroit, Michigan, in January of that year.
Previously, Ram was part of the Dodge line of light trucks. The name Ram was first used in 1981 model year Dodge Trucks in October 1980, following the retiring and rebadging of the Dodge D series pickup trucks as well as B-series vans, though the company had used a ram's-head hood ornament on some trucks as early as 1933.
Ram trucks have been named Motor Trend magazine's Truck of the Year eight times; the second-generation Ram won the award in 1994, the third-generation Ram heavy-duty won the award in 2003, the fourth-generation Ram Heavy Duty won in 2010 and the fourth-generation Ram 1500 won in 2013 and 2014, and the current fifth-generation Ram pickup became the first truck in history to win the award three times, winning in 2019, 2020, and 2021.
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Common 2004 Dodge Ram 3500 problems
The Dodge Ram 3500 2004 is a reliable vehicle, but like any other model, it has faced some common problems based on complaints from owners. Here are some of the issues that have been reported:
- TIPM Issues: The TIPM (Totally Integrated Power Module) has caused headaches for many Dodge owners, leading to multiple electrical problems. Issues with the TIPM can cause problems with shifting, and it has been the subject of a settlement.
- Stuck in Park: Some owners have reported issues with being unable to shift the vehicle into reverse or drive. This problem has been reported mostly by Dodge Avenger owners but has also been reported for other Dodge makes, as well as other Chrysler and Jeep vehicles.
- Cracked Dashboards: The dashboard of the 2004 Dodge Ram 3500 has been reported to crack and break into pieces, with cracks growing bigger over time. This issue has been reported by many Dodge owners, and it can make the dashboard cave in on itself.
- Front End Vibration (Death Wobble): The Dodge Ram 3500 is susceptible to a front end vibration known as the death wobble. This issue can be caused by various factors, including tire balance, wheel alignment, and steering components. It is essential to address this issue promptly, as it can affect the vehicle's handling and safety.
These are some of the common problems reported by owners of the Dodge Ram 3500 2004. Regular maintenance and inspections can help prevent some of these issues, and it is essential to address any problems promptly to ensure the safety and reliability of the vehicle.
Is the 2004 5.9 Cummins a good engine?
The 5.9 Cummins engine is highly regarded, particularly the common rail version used in these trucks. Still, there are a few issues to watch out for. Injector Failures One significant concern is injector failures, which can lead to severe consequences.
Which Ram 3500 to avoid?
Ram 3500 Generations
The Ram 3500 has 3 generations, each with their own issues. Using the same PainRank™ system we've determined that you're better off avoiding the 3rd generation (2003–2009).
How many miles will a 2004 5.9 Cummins last?
You might be surprised to learn that the 5.9 Cummins can easily last more than 600,000 miles with proper maintenance. The company is so confident in its reliable engines that they maintain a High Mileage Club with more than 20,000 members.
What year was the 5.9 Cummins bad?
We recommend staying away from the 1991, 1992, 1993, 1999, 2001, 2003, 2006, 2007, 2008, and 2011 models. Many issues stem from these years. A few of the common appear in the format of transmission failure, charging system troubles, and electrical issues. These can be costly to handle and inconvenient for any driver.
Is the 2004 5.9 Cummins a good engine?
The 5.9 Cummins engine is highly regarded, particularly the common rail version used in these trucks. Still, there are a few issues to watch out for. Injector Failures One significant concern is injector failures, which can lead to severe consequences.
Which Ram 3500 to avoid?
Ram 3500 Generations
The Ram 3500 has 3 generations, each with their own issues. Using the same PainRank™ system we've determined that you're better off avoiding the 3rd generation (2003–2009).
How long does a 2004 5.9 Cummins last?
Consumer Reports found that the average Cummins diesel motor can last up to 300,000 miles, though that number can vary wildly based on how it is used and maintained. A neglected engine will give out sooner than one regularly serviced and kept in good condition.
How long will a Ram 3500 diesel last?
Discover the difference at our Ram dealer near you today, where top-notch quality meets unparalleled customer service. The Ram 3500 is built to endure, with many owners reporting that their trucks have easily surpassed the 200,000-mile mark, and some even going well beyond 300,000 miles.
2004 Dodge Ram 3500 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Dodge Ram 3500 problems, we found that the most common problems with these 2023 model year vehicles are:
- Power train problems
- Air bags problems
- Steering problems
- Suspension problems
- Electrical system problems
The graph below shows statistics for all 2004 Dodge Ram 3500 vehicle components and the number of complaints received.
Latest 25 complaints 2004 Dodge Ram 3500
The NHTSA has received 211 complaints about various vehicle components related to the 2004 Dodge Ram 3500. Below are the 25 most recent complaints reported for 2004 Dodge Ram 3500 vehicles.
2022-04-22
POWER TRAIN,ENGINE PROBLEM
- Date Of Incident: 2022-02-09
- Fire: 1
- VIN: 3D7MU48C44G
- Components: POWER TRAIN,ENGINE
- Summary: WHILE TRAVELING ON INTERSTATE 90 IN WASHINGTON STATE, TRAVELING AT ABOUT 60 MPH I NOTICED A HAZE BEHIND THE TRUCK THROUGH THE PASSENGER SIDE DOOR MIRROR. AT THE TIME, THERE WERE NO INDICATIONS BY INSTRUMENTS OR WARNING LIGHTS THAT ANYTHING WAS AMISS WITH THE TRUCK. WONDERING IF IT WAS COMING FROM THE TRUCK I PULLED TO THE SHOULDER TO CHECK. AS SOON AS I STOPPED I SMELLED HOT OIL, SO SHUT OFF THE ENGINE, RELEASED THE HOOD LATCH AND CHECKED THE ENGINE COMPARTMENT. UPON LIFTING THE HOOD OF THE ENGINE COMPARTMENT I IMMEDIATELY NOTICED FLAMES BETWEEN THE ENGINE AND FIRE WALL. I RETRIEVED A FIRE EXTINGUISHER FROM THE CAMPER THE TRUCK WAS HAULING AND ATTEMPTED TO EXTINGUISH THE FIRE. TWO MOTORISTS WITH FIRE EXTINGUISHERS STOPPED TO HELP AND THE COMBINED USE OF THREE DRY CHEMICAL FIRE EXTINGUISHERS WOULD NOT PUT THE FIRE OUT AND THE TRUCK AND CAMPER COMPLETELY BURNED. WHEN I REPORTED THIS TO MY INSURANCE COMPANY WE DISCOVERED AN ERROR IN THE VIN NUMBER ON MY INSURANCE POLICY. OUT OF CURIOSITY I RESEARCHED THAT VIN NUMBER AND WAS SURPRISED TO SEE THAT SAME STYLE TRUCK HAD ALSO BURNED. IT'S VIN IS 3D7MU48C84G269656 AND CAN BE SEEN IN THE 7TH PHOTO THAT IS UPLOADED TO THIS REPORT. BOTH WERE 2004 DODGE DIESEL TUCKS WITH LOW MILEAGE. IT SEEMS TOO MUCH OF A COINCIDENCE AND I WONDER IF THERE IS A DEFECT THAT CAUSED THIS AND HOW MANY OTHER OF THIS YEAR, MAKE AND MODEL HAVE BEEN DESTROYED BY FIRE.
2020-06-16
STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2019-07-02
- VIN: 3D3MA48C74G
- Components: STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM
- Summary: STEERING BECAME LOOSE AND HAD 1-2INCHES OF SLACK BEFORE GUIDING THE VEHICLE PROPERLY. REPLACED WITH NEW STEERING UNIT. TRANSMISSION WOULD NOT SHIFT INTO LOW GEAR AT BUSY INTERSECTION ENTERING FREEWAY. *TR STARTED IN SECOND OR THIRD REQUIRED COSTLY REBUILD. FUEL GAUGE READS EMPTY REQUIRED NEW UNIT IN FUEL TANK.
2019-12-17
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2019-12-15
- VIN: 3D7LU38C94G
- Components: ELECTRICAL SYSTEM
- Summary: HAVE TO USE FORCE TO ENGAGE CLUTCH TO START VEHICLE. THE VEHICLE WAS STATIONARY WITH A TRAILER ATTACHED. UNABLE TO TURN OFF VEHICLE WHEN FUELING DUE TO PROBABILITY THAT IT WOULD NOT START. TRIED JUMPER CABLES WITHOUT SUCCESS. AFTER STOMPING CLUTCH SEVERAL TIMES VEHICLE STARTED.
2019-04-26
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2019-03-03
- Components: UNKNOWN OR OTHER
- Summary: 2004 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO NUMEROUS REPAIRS MADE TO VEHICLE. *LD THE CONSUMER STATED THE DEALER HAS HELD THE VEHICLE WITHOUT MAKING ANY REPAIRS, OR PREDICTIONS ON WHEN THE REPAIRS WOULD BE COMPLETED. *JS
2019-03-29
STEERING PROBLEM
- Date Of Incident: 2019-02-08
- VIN: 3D7MU48C84G
- Components: STEERING
- Summary: PURCHASED USED 2004 DODGE 3500 AND WHILE DRIVING HOMEDOING 60 MPH I EXPERIENCED SUCH A VIOLENT SHACKING OF THE FRONT END I NEARLY LOSS CONTROL OF MY TRUCK AND STRUCK ANOTHER VEHICLE ON THE HIGHWAY. MY WIFE AND I COULD HAVE BEEN KILLED. I LATER LEARNED THAT THIS TRUCK SUFFERS FROM DEATH WOBBLE WHICH DODGE IS AWARE OF. AS A RETIRED POLICE OFFICER WITH 30 YEARS I WOULD HAVE TOWED THIS TRUCK AS UNSAFE UNTIL PROPER REPAIRS WERE MADE BASED ON THE VIOLENT SHAKING AND LOSS OF STEERING CONTROL THE DRIVER EXPERIENCES. VERY DANGEROUS SITUATION THAT NEEDS TO BE ADDRESSED.
2018-10-06
STEERING PROBLEM
- Date Of Incident: 2018-10-05
- VIN: 3D7MU48C04G
- Components: STEERING
- Summary: I TOOK MY VEHICLE TO TIRE KINGDOM A REPUTABLE TIRE DEALER AND REPAIR FACILITY TO HAVE MY FRONT END CHECKED OUT, THEY INFORMED ME THAT THE LEFT TIE ROD END AND CENTER LINK NEEDED TO BE REPLACED, THE ALSO SAID THAT THIS MODEL TRUCK HAD A RECALL ON THESES PARTS MANUFACTURER RECALL NUMBER H46 NHTSA RECALL NUMBER 09E-001 AND MANUFACTURER RECALL NUMBER N62 NHTSA RECALL NUMBER 13V-528 I VERIFIED THAT THERE WAS A UNREPAIRED RECALL ON THE VEHICLE. SO I MADE AN APPOINTMENT WITH GREENWAY DODGE CHRYSLER JEEP RAM 9051 E COLONIAL DR, ORLANDO, FL 32817. I TOLD THEM AND SHOWED THEM THE ESTIMATE FROM TIRE KINGDOM STATING THE REPAIRS WERE NEEDED THEY HAD THE TRUCK ALL DAY OCT 5 2018 BUT DID NOTHING TO THE STEERING TIE RODS
2018-06-15
AIR BAGS PROBLEM
- Date Of Incident: 2018-06-15
- VIN: 3D7LU38C54G
- Components: AIR BAGS
- Summary: "TAKATA RECALL" I HAVE ATTEMPTED TO GET MY AIRBAG REPLACED AND THE DEALERSHIP STATES THAT THEY CANNOT WORK ON THE VEHICLE BECAUSE IT HAS AFTERMARKET WIRING. THE WIRING IS NOT ATTACHED TO THE AIRBAG AND SHOULD HAVE NO IMPACT ON THE ABILITY OF A REPLACEMENT AIRBAG WORKING. THE CURRENT FIX THEY DESIRE IS FOR ME TO FIND A SHOP OF SOME KIND THAT REMOVES HEAD UNITS AND HAVE THEM REMOVE AT MY COST, AND THEN HAVE THE AIRBAG INSTALLED AND THEN HAVE THE HEAD UNIT RE-INSTALLED AT MY COST. I PURCHASED THE VEHICLE AS IS A LITTLE OVER A YEAR AGO. I JUST WANT MY TRUCK TO BE SAFE FOR MY FAMILY TO BE IN. MY CURRENT CASE NUMBER WITH DODGE CUSTOMER SERVICE IS 34528836. PLEASE HELP ME GET THIS FIXED.
2018-05-25
POWER TRAIN PROBLEM
- Date Of Incident: 2005-04-01
- VIN: 3D7LA38CX4G
- Components: POWER TRAIN
- Summary: TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. SINCE 2005, THE CONTACT EXPERIENCED DIFFICULTY SHIFTING THE GEAR INTO PARK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V462000 (POWER TRAIN) IN 2006. THE VEHICLE WAS TAKEN TO NAPLES DODGE CHRYSLER JEEP (6381 AIRPORT PULLING RD N, NAPLES, FL 34109) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE RECALL HAD BEEN REPAIRED ONCE FOR A COMPUTER UPGRADE. EVEN THOUGH THE RECALL FAILURE RECURRED, THERE WOULD BE AN OUT OF POCKET COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 2,000.
2018-04-12
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2018-04-09
- VIN: 3D3MU48C74G
- Components: VEHICLE SPEED CONTROL
- Summary: WHILE DRIVING ON A BUSY INTERSTATE HIGHWAY RECENTALLY AND PULLING A CAR TRAILER, I WAS RETURNING HOME FROM A VACATION WHEN THE THROTTLE POSITION SENSOR (TPS) FAILED. THIS RESULTS IN A "DEAD PEDAL" SITUATION, WHERE THE ENGINE FALLS TO IDLE, AND THERE IS NO 'DRIVE' TO THE WHEELS. THIS SITUATION IS VERY SERIOUS AS SOMETIMES THERE IS NO WHERE TO PULL OFF THE INTERSTATE, DUE TO TRAFFIC LANE NARROWING. MY PERSONAL SITUATION WAS THAT I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. TO RE-SET THE TPS, YOU MUST STOP, PUT IN PARK, TURN THE IGNITION OFF, WAIT APPROX. 10-15 SECONDS, AND THEN RE-START. IT SHOULD RE-SET AND YOU CAN DRIVE AWAY, ALTHOUGH A 'CHECK ENGINE' LIGHT APPEARS. IN MY CASE, THE TPS FAILED A SECOND TIME, A SHORT DISTANCE AWAY, AND I HAD TO REPEAT THE STEPS. THE SECOND TIME IT "WORKED" AND I WAS ABLE TO DRIVE HOME. THIS FAILURE OF THE TPS HAD A PROFOUND EFFECT ON ME PERSONALLY. THERE IS NO WARNING THAT THIS IS ABOUT TO HAPPEN. WHEN IT DOES HAPPEN, YOU HAVE NO THROTTLE INPUT AND YOU MUST GET OFF THE ROAD. ALL I COULD THINK ABOUT DURING THOSE MOMENTS OF PANIC, WAS BEING SMASHED INTO FROM THE REAR! I AM AWARE THIS IS AN ISSUE WITH MY TYPE OF VEHICLE AS I HAVE DONE SOME FOLLOW UP RESEARCH ON THE INTERNET FOLLOWING MY INCIDENT. I WANT TO INFORM YOU, THAT I PURCHASED THE VEHICLE NEW IN 2004. THIS VEHICLE IS IMMACULATE, AND ALL MAINTENANCE IS PERFORMED AT THE LOCAL DEALER. IN CAR GUYS TERMS, THIS VEHICLE WOULD BE CONSIDERED A "GARAGE QUEEN" AND THERE WOULD BE NO CONTRIBUTING FACTORS SUCH AS LACK OF MAINTAINCE, DIRT, ROAD GRIME, OR ABUSE. I AM CONVINCED THIS SITUATION WILL LEAD TO A SERIOUS ACCIDENT, IF NOT TO ME, THEN TO SOMEONE ELSE, AND I WANT TO INFORM YOU OF THIS POTENTIAL SERIOUS ISSUE. I HAVE SPOKEN TO THE DEALER/MECHANIC AND THE SOLUTION IS A TPS REPLACEMENT, BUT IN MY OPINION, THIS SHOULD NEVER HAPPEN IN THE FIRST PLACE.
2018-04-03
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2018-01-15
- VIN: 3D3MU48C64G
- Components: ELECTRICAL SYSTEM
- Summary: DRIVER'S DOOR LOCK ACTUATOR QUIT WORKING, KEY WOULD NOT OPEN NO ENTRANCE BY KEY FOB. HAD TO HAVE IT REPLACED.CAR WAS STATIONARY WHEN DISCOVERED.
2018-03-04
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2018-02-28
- VIN: 3D3LU38C54G
- Components: UNKNOWN OR OTHER
- Summary: AUTOMATIC TRANS.-WHEN PLACED IN PARK, CANNOT GET IT OUT OF PARK IT SEEMS AS THOUGH THE SOLENOID THAT RELEASES THE PARKING PAWL DOES NOT ALWAYS RELEASE.
2018-01-31
POWER TRAIN,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2017-09-01
- Crash: 1
- VIN: 3D7LU38C14G
- Components: POWER TRAIN,ELECTRICAL SYSTEM
- Summary: MY 2004 DODGE RAM 3500 WILL GO OUT OF PARK AND INTO REVERSE ON ITS OWN AND I WAS NOT TOLD THAT THIS IS AN ONGOING PROBLEM WITH THIS PARTICULAR TRUCK MY TRUCK WENT ON ITS OWN ONE DAY OVER 250 FEET AND DROVE INTO MY NEIGHBORS YARD. THE TRUCK PARKING PAWL WAS NOT COMPLETELY IN AS I WAS TOLD AND THIS TRUCK HAS THE ABILITY TO DO IT ON ITS OWN I FIND THIS UNACCEPTABLE AND A HAZARD TO MY HEALTH AS LONG WITH MY NEIGHBORS. COULD YOU PLEASE LOOK INTO THIS BECAUSE THERE WAS NOT A RECALL SENT TO ME OR ANYTHING TOLD TO ME WHEN I PURCHASED THIS FROM THE CHRYSLER DODGE AT THE DEALER I BELIEVE THAT PEOPLE NEED TO KNOW WHAT THEY'RE GETTING INTO AND POSSIBLE HAZARDS THAT ARE LINKED TO THIS COULD YOU PLEASE EMAIL ME BACK WITH ANY INFORMATION ON THIS PROBLEM. *TT *TR
2017-11-06
AIR BAGS PROBLEM
- Date Of Incident: 2017-09-29
- VIN: 3D7LA38C64G
- Components: AIR BAGS
- Summary: 2004 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO PARTS NOT BEING AVAILABLE TO PERFORM PASSENGER AIRBAG SAFETY RECALL. *LD UPDATED 11/06/207*JS
2017-08-16
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2017-07-05
- Crash: 1
- VIN: 3D7MU48C54G
- Components: UNKNOWN OR OTHER
- Summary: I WAS REVERSING FROM MY DRIVE WAY AND THEN PUT MY TRUCK ON DRIVE TO GO UP THE DRIVE WAY AND THEN TURNED THE GEAR SHIFT COUNTER CLOCK WISE TO PUT IT ON PARK. GOT OUT OF MY TRUCK AND WALKED IN FRONT OF IT AND THEN RAN INSIDE THE HOUSE TO GRAB WHAT I FORGOT. WHEN I CAME BACK OUTSIDE, MY TRUCK WAS MOVING FOWARD BY ITSELF, THE TRUCK SHIFTED BY ITSELF FROM PARK TO DRIVE. I RAN TO THE PASSENGER SIDE AND TURNED THE KNOB BACK TO PARK TO STOP THE TRUCK. THE TRUCK HIT THE CORNER OF THE HOUSE AND DAMAGED MY HOUSE AND TRUCK. I WAS LUCKY ENOUGH TO STOP IT BEFORE IT WENT ALL THE WAY INSIDE THE HOUSE. THANK GOD I'M HERE TO TELL THE STORY AND NOT UNDER THE TIRE. I TRIED REPORTING TO CHRYSELER AND THEY SAID IT WAS MY FAULT FOR NOT PUTTING THE PARKING BREAK ON AND I STEPPED OUT AND LEFT THE TRUCK RUNNNING. I EXPLAINED TO THEM THAT ITS NOT A MANUAL TRANSMISSION AND IT WASNT PARKED DOWNHILL. GOT NOTHING OUT OF THEM!
2017-08-07
EXTERIOR LIGHTING,STRUCTURE,WHEELS PROBLEM
- Date Of Incident: 2017-08-07
- VIN: 3D7MU48C34G
- Components: EXTERIOR LIGHTING,STRUCTURE,WHEELS
- Summary: HAPPENED ON BOTH SIDES 2 MONTH APART. LOUD BANG AND RUMBLE. INSIDE TIRE, TREAD CAME OFF OF TIRE. DAMAGED INSIDE OF WHEEL WELL, RUNNING LIGHTS, FENDERS ON THE DUALLY, METAL SUPPORTS ON FENDER. NEVER HAD THIS HAPPEN IN 30+ YEARS OF TOWING AND DRIVING TRUCKS.
2017-06-23
AIR BAGS PROBLEM
- Date Of Incident: 2017-06-23
- VIN: 3D7LU38C64G
- Components: AIR BAGS
- Summary: TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PARTS DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PREMIER AUTOPLEX 401 US-59 LOOP S, LIVINGSTON, TX 77351 (936) 228-4242) WHERE IT WAS CONFIRMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AS THE CONTACT WAS AWAITING A CALLBACK FROM A SUPERVISOR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
2017-06-20
AIR BAGS PROBLEM
- Date Of Incident: 2004-06-15
- VIN: 3D7LU38C24G
- Components: AIR BAGS
- Summary: TAKATA RECALL. NOTHING IS HAPPENING WITH THIS RECALL, IF THEY HAVE THE PARTS TO PUT IN NEW VEHICLES THEY SHOULD BE PUTTING THEM IN VEHICLES ON THE ROAD ENDANGERING ME AND MY FAMILY'S LIVES. IF YOU STOP THEM FROM SELLING TRUCKS TILL THEY CORRECT THE RECALL IT WON'T BE ANOTHER 5 OR 10 YEARS BEFORE THEY GET TO MY TRUCK. THEY ARE JUST WAITING EVERYONE OUT AND YOU KNOW IT.
2017-05-05
VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2017-04-30
- Crash: 1
- Components: VISIBILITY/WIPER
- Summary: THIS COMPLAINT IS FOR WIPER MOTOR SUDDEN FAILURE ON A REMANUFACTURED PART SUPPLIED FROM OREILY AUTO PARTS. I REPLACE MY WIPER MOTOR WHEN THE ORIGINALS WIPER PARK FUNCTION BECAME FINICKY. I INSTALLED THE REBUILD MOTOR TO FACTORY SPEC AND IT FUNCTIONED PROPERLY FOR ABOUT 3 MONTHS AND PROCEEDED TO FAIL IN A MAJOR RAIN STORM THE WIPERS WOULD BE RUNNING FULL SPEED THEN JUST STOP AND WOULD RESUME AFTER ABOUT 20 SECONDS THIS PROBLEM ONLY OCCURRED IN HEAVY RAINFALL ON THE HI SETTING. WHEN IT FIRST HAPPENED MY VEHICLE PARTIALLY LEFT THE ROADWAY BECAUSE I MISJUDGED THE SHOULDER WIDTH FROM POOR VISIBILITY. I EXCHANGED THE FAULTY MOTOR AT OREILYS FOR ANOTHER REBUILD MOTOR WHICH LASTED ABOUT 6 MONTHS AND IT ALSO FAILED IN THE HIGH SETTING IN HEAVY RAIN IN THIS CASE IT WENT FROM WORKING JUST FINE TO MAKING A LARGE SCREECHING NOISE ON ONE WIPE AND IT QUIT COMPLETELY THIS UNIT DID NOT COME BACK TO LIFE. I AGAIN EXCHANGED IT FOR ANOTHER REBUILT UNIT FOR OREILYS AND THE NEW UNIT LASTED ABOUT A MONTH AND ALSO HAS FAILED. IT WILL WORK FINE BUT JUST STOP WORKING AT RANDOM UNTIL YOU JERK THE WIPER ARMS THEN IT WILL START WORKING AGAIN. THIS UNIT WAS RETURNED TO OREILYS AND I PURCHASED A NEW UNIT FROM DODGE. THE FACT THE QUALITY OF THE PARTS ARE SO POOR IT PUT MYSELF AND OTHERS IN THE PUBLIC AT RISK DUE TO A HIGH RATE OF FAILURE FROM A ESSENTIAL SAFETY COMPONENT TO ALLOW ME TO SEE WHERE I AM GOING. THE FAILURES OCCURRED ON THE HIGHWAYS CITY STREETS WHILE IN MOTION AND AT TIMES TURNING
2017-04-24
STEERING,SUSPENSION PROBLEM
- Date Of Incident: 2017-04-15
- VIN: 3D7MU48C84G
- Components: STEERING,SUSPENSION
- Summary: MY DODGE TRUCKS VIOLENTLY WOBBLING OUT OF CONTROL AT HIGHWAY SPEEDS.WHILE DRIVING AT ABOUT 60 MPH, I HIT A MINOR BUMP IN THE ROADWAY AND THE TRUCK STARTED SHAKING VIOLENTLY. THE ONLY WAY IT STOPPED WAS I HAD TO REDUCE MY SPEED TO 10 MPH, THE PROBLEM WAS I WAS IN THE EXPRESS LANE, I WAS IN FRONT OF A SEMI TRUCK
2017-03-20
SUSPENSION,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2017-01-05
- VIN: 3D7MU48C74G
- Components: SUSPENSION,FUEL/PROPULSION SYSTEM
- Summary: TRUCK CURRENTLY HAS 76,000 MILES. REPLACED ALL 4 BALL JOINTS AT THE SAME TIME, FEWER THAN 40K. HAD TO REPLACE AN INJECTOR AROUND THE SAME TIME. FILTERS DODGE CAME OUT WITH WERE TOO LARGE, LETTING "JUNK" INTO THE INJECTORS. NOT ONG AFTER THAT, WE WERE DRIVING AND LOST POWER. PULLED TO SIDE OF ROAD, SAW BELTS HANGING DOWN. POPPED THE HOOD AND THE PULLEY(?) THE BELTS ATTACH TO HAD SNAPPED OFF! FORTUNATELY, WE WERE ON A COUNTY ROAD, DRIVING SLOWLY. THEN, AT 76K, THE FRONT LEFT WHEEL LOCKED UP, CAUSING US TO HAVE TO REPLACE THE ENTIRE FRONT AXLE SYSTEM. WE WERE STOPPED AT A STOP SIGN, THEN PROCEEDED TO PULL FORWARD. ABOUT HALFWAY ACROSS THE INTERSECTION, LEFT WHEEL LOCKED UP. WE COULD GO IN REVERSE, BUT NOT FORWARD. INJECTORS ARE CLOGGING UP AS WELL AND WILL MOST LIKELY HAVE TO BE REPLACED. WE BOUGHT THIS NEW IN 2005 FOR $42,000. IT HAS HAD AN 'EASY' LIFE WITH VERY LITTLE TOWING.
2017-03-01
ENGINE PROBLEM
- Date Of Incident: 2016-06-01
- VIN: 3D7LA38674G
- Components: ENGINE
- Summary: TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE DID NOT FUNCTION AFTER BEING STARTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL FILTERS WERE DEFECTIVE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.
2017-02-27
POWER TRAIN PROBLEM
- Date Of Incident: 2016-12-15
- VIN: 3D7MA48C74G
- Components: POWER TRAIN
- Summary: TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 05V462000 (AIR BAGS). WHILE THE VEHICLE WAS IN PARK, IT ACCELERATED IN REVERSE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT DID NOT KNOW WHAT COMPONENT WAS DIAGNOSED. THE VEHICLE WAS REPAIRED, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 74,900.
2017-01-20
AIR BAGS PROBLEM
- Date Of Incident: 2016-11-01
- VIN: 3D7LA38C14G
- Components: AIR BAGS
- Summary: TAKATA RECALL CALLED DEALER (CARSON CITY DODGE - JEEP) WHEN RECALL NOTICE WAS RECEIVED IN THE MAIL, I WAS ADDED TO A LIST AND TOLD TO WAIT, STILL HAVE NOT BEEN CALLED EVEN THOUGH OTHERS HAVE GONE IN AND THE DEALER HAS DONE A REPLACEMENT WITHOUT AN APPOINTMENT OR THEM BEING ON THE "LIST".
2017-01-17
AIR BAGS PROBLEM
- Date Of Incident: 2016-08-15
- VIN: 3D3MU48C44G
- Components: AIR BAGS
- Summary: TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2017-01-05
AIR BAGS PROBLEM
- Date Of Incident: 2016-08-09
- VIN: 3D7MA48C14G
- Components: AIR BAGS
- Summary: TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2004 Dodge Ram 3500 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 7 recalls for different components of the 2004 Dodge Ram 3500.
2014-12-03
- Manufacturer: Chrysler Group LLC
- Components: AIR BAGS
- Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Consequence: In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy: Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
2013-11-06
- Manufacturer: Chrysler Group LLC
- Components: STEERING:LINKAGES:TIE ROD ASSEMBLY
- Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.
- Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
- Remedy: Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N62.
2011-07-06
- Manufacturer: CHRYSLER GROUP LLC
- Components: STEERING:LINKAGES:TIE ROD ASSEMBLY
- Summary: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.
- Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.
- Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
2010-05-03
- Manufacturer: FABTECH MOTORSPORTS
- Components: STEERING:GEAR BOX:SHAFT PITMAN
- Summary: FABTECH IS RECALLING CERTAIN AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS93001 AND FT44039, INSTALLED FOR USE ON CERTAIN 2003 THROUGH 2008 DODGE 2500 4WD, 3500 4WD, AND 1500 4WD MEGA CAB VEHICLES. THE PITMAN ARM CAN FRACTURE AND BREAK AWAY FROM THE STEERING BOX CAUSING TOTAL LOSS OF STEERING CONTROL.
- Consequence: STEERING LOSS COULD RESULT IN A VEHICLE CRASH POSSIBLY RESULTING IN PROPERTY DAMAGE, INJURY OR DEATH.
- Remedy: FABTECH WILL NOTIFY OWNERS AND AUTHORIZED INSTALLERS WILL INSPECT FOR DEFECTIVE PITMAN ARM AND REPLACE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 24, 2010. OWNERS MAY CONTACT FABTECH AT 1-877-432-2832.
2007-12-11
- Manufacturer: SAFELITE FULFILLMENT, INC.
- Components: VISIBILITY:GLASS, SIDE/REAR
- Summary: CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
- Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
- Remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
2007-02-01
- Manufacturer: L.K.I. ENTERPRISES, INC.
- Components: SUSPENSION
- Summary: CERTAIN LKI ENTERPRISES, INC., BRAND NAME SUPERLIFT SUSPENSION, PITMAN ARMS SOLD AS REPLACEMENT EQUIPMENT FOR 2003-2007 DODGE RAM 2500 AND 3500 4X4 LIGHT TRUCKS. DUE TO INADEQUATE HEAT TREATMENT DURING PRODUCTION, THE AFFECTED PITMAN ARMS MAY DEVELOP CRACKS IN THE UPPER SPLINED ATTACHMENT ATTACHMENT TO THE STEERING OUTPUT SHAFT. MOVEMENT BETWEEN THE PITMAN ARM AND THE OUTPUT SHAFT MAY DEFORM SPLINES, RESULTING IN PREMATURE WEAR AND FATIGUE FAILURE OF THE AFFECTED PITMAN ARM.
- Consequence: PITMAN ARM WEAR OR FAILURE MAY LEAD TO LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
- Remedy: LKI WILL NOTIFY OWNERS AND REPLACE THE PITMAN ARM, IF NECESSARY. THE RECALL BEGAN ON MARCH 12, 2007. OWNERS MAY CONTACT LKI AT 1-800-551-4955.
2005-10-06
- Manufacturer: DAIMLERCHRYSLER CORPORATION
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
- Summary: ON CERTAIN PICKUP TRUCKS EQUIPPED WITH DIESEL ENGINES AND AUTOMATIC TRANSMISSIONS, IN AN ATTEMPT TO EXIT THE VEHICLE QUICKLY WITHOUT SHUTTING OFF THE ENGINE AND REMOVING THE KEY, THE DRIVER MAY INADVERTENTLY LEAVE THE AUTOMATIC TRANSMISSION SHIFT CONTROL IN INDICATED REVERSE.
- Consequence: THIS ERROR IS AN UNINTENDED ACTION THAT MAY RESULT IN A LACK OF TRANSMISSION PARK PAWL ENGAGEMENT AND POSSIBLY DELAYED REARWARD MOVEMENT OF THE VEHICLE.
- Remedy: DEALERS WILL PERFORM A SOFTWARE MODIFICATION TO EQUIP THESE VEHICLES WITH AN OUT-OF-PARK ALARM. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
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