2002 Dodge Ram 3500 problems
The Ram pickup (marketed as the Dodge Ram until 2010) is a full-size pickup truck manufactured by Stellantis North America (formerly Chrysler Group LLC and FCA US LLC) and marketed from 2010 onwards under the Ram Trucks brand. The current fifth-generation Ram debuted at the 2018 North American International Auto Show in Detroit, Michigan, in January of that year.
Previously, Ram was part of the Dodge line of light trucks. The name Ram was first used in 1981 model year Dodge Trucks in October 1980, following the retiring and rebadging of the Dodge D series pickup trucks as well as B-series vans, though the company had used a ram's-head hood ornament on some trucks as early as 1933.
Ram trucks have been named Motor Trend magazine's Truck of the Year eight times; the second-generation Ram won the award in 1994, the third-generation Ram heavy-duty won the award in 2003, the fourth-generation Ram Heavy Duty won in 2010 and the fourth-generation Ram 1500 won in 2013 and 2014, and the current fifth-generation Ram pickup became the first truck in history to win the award three times, winning in 2019, 2020, and 2021.
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Common 2002 Dodge Ram 3500 problems
The Dodge Ram 3500 2002 is known to have several common problems based on complaints from owners. Here are some of the most frequently reported issues:
- High Blower Only Due to Failed Blower Motor Resistor: This issue is one of the most commonly reported problems with the Dodge Ram 3500 2002. The blower motor resistor is responsible for controlling the fan speed of the vehicle's heater and air conditioning system. When the resistor fails, the blower motor may only operate on the highest setting, causing inconvenience to the driver and passengers.
- Torn Seats and Rust: The Dodge Ram 3500 2002, like many tall vehicles, is prone to seat damage due to the driver's seat rubbing against the door panel. Over time, this can cause the material on the seats to rip. Additionally, rust buildup on the rocker panels is a common problem, which can cause the panel to completely tear down.
- Steering Wander: Some Dodge Ram 3500 2002 owners have reported issues with the steering system, which can cause the vehicle to wander slightly from left to right when the steering is held in one position. This issue is caused by too much play around the straight-ahead position of the steering, which requires an adjustment of the pitman shaft adjuster screw and the replacement of some faulty screws.
- Tailgate Rattle: The Dodge Ram 3500 2002 is known to have tailgate problems, which can cause the tailgate to rattle. This issue is caused by a loose-fitting pivot on the right-hand side or a broken right-hand bushing. The faulty components will need to be replaced to fix the problem.
- Oil Pressure Problems: Dodge Rams fitted with the 3.9-, 5.2- and 5.9-litre engines can suffer from an issue that causes the oil pressure to be too high when the engine is started from cold. This can deform the casing of the oil filter, which requires the replacement of the oil pump and the oil filter.
- Squeaky Steering: The steering in the Dodge Ram 3500 2002 can develop a squeaking or grinding noise, which is caused by faulty screws in the steering column. This issue requires the replacement of the faulty screws to fix the problem.
- Transmission Shifting Issues: Some Dodge Ram 3500 2002 owners have reported issues with the transmission shifting, which can cause the vehicle to shift roughly or hesitate. This issue can be caused by a variety of factors, including low transmission fluid levels, a faulty transmission solenoid, or a worn clutch.
- Brake Pull: This issue is caused by a sticking caliper or a warped brake rotor, which can cause the vehicle to pull to one side when braking. This issue requires the replacement of the faulty brake component to fix the problem.
- Suncracked Dashboard: The dashboard of the Dodge Ram 3500 2002 can develop cracks due to prolonged exposure to the sun. This issue is purely cosmetic and does not affect the functionality of the vehicle.
- Leaky Window Seal: The window seals of the Dodge Ram 3500 2002 can develop leaks, which can cause water to enter the vehicle's cabin. This issue requires the replacement of the faulty window seal to fix the problem.
- Intake Gasket Leak (Gas) / Fuel Return Leak (Diesel): This issue is caused by a faulty intake gasket or a leaking fuel return line, which can cause the vehicle to lose power or consume more fuel than usual. This issue requires the replacement of the faulty component to fix the problem.
Is a 2002 Dodge Cummins a good engine?
Long lasting Cummins motor
This truck exceeds all expectations. Love mine, currently has 250,000 miles and still going strong. Love the power of the Cummins and Dodge did okay on the rest of the truck..
Which Ram 3500 to avoid?
Ram 3500 Generations
The Ram 3500 has 3 generations, each with their own issues. Using the same PainRank™ system we've determined that you're better off avoiding the 3rd generation (2003–2009).
What years did Dodge Ram have transmission problems?
What Went Wrong with the Transmissions in the Dodge Ram Trucks? The transmissions that are related to common complaints and recalls for Dodge Ram trucks are five and six-speed automatic transmissions. These were found in the 2009 Dodge Ram and 2010 through 2017 Ram models 1500, 2500, 3500, 4500, and 5500.
How many miles will a Ram 3500 diesel last?
The Ram 3500 is built to endure, with many owners reporting that their trucks have easily surpassed the 200,000-mile mark, and some even going well beyond 300,000 miles.
Is a 2002 Dodge Cummins a good engine?
Long lasting Cummins motor
This truck exceeds all expectations. Love mine, currently has 250,000 miles and still going strong. Love the power of the Cummins and Dodge did okay on the rest of the truck..
Which Ram 3500 to avoid?
Ram 3500 Generations
The Ram 3500 has 3 generations, each with their own issues. Using the same PainRank™ system we've determined that you're better off avoiding the 3rd generation (2003–2009).
How many miles will a 2002 Dodge Ram last?
Compared to other used trucks for sale, the Ram 1500 has an exceptional lifespan, lasting between 250,000 and 350,000 miles depending on how well it is maintained.
What was the worst year for the Dodge Ram?
The worst years
A few model years, in particular, have proven more problematic than others. Model years 2011 and 2012 stand out when it comes to bad years for the 5.7L HEMI, with 2012 being an especially lousy period for Ram pickups. The biggest issue with the 2012 Ram 1500 is the infamous "HEMI tick."
2002 Dodge Ram 3500 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Dodge Ram 3500 problems, we found that the most common problems with these 2023 model year vehicles are:
- Fuel system problems
- Structure problems
- Steering problems
- Air bags problems
- Suspension problems
The graph below shows statistics for all 2002 Dodge Ram 3500 vehicle components and the number of complaints received.
Latest 25 complaints 2002 Dodge Ram 3500
The NHTSA has received 45 complaints about various vehicle components related to the 2002 Dodge Ram 3500. Below are the 25 most recent complaints reported for 2002 Dodge Ram 3500 vehicles.
FUEL SYSTEM, DIESEL PROBLEM
- Date Of Incident: 2023-02-05
- VIN: 3B7MF33C12M
- Components: FUEL SYSTEM, DIESEL
- Summary: Installed transfer fuel tank in back of my pickup truck, two weeks ago after putting 45 gals of fuel in tank, next morning tank was empty. Removed tank and found the bottom of tank has many holes from defective aluminum plate which entire tank is made from. Contacted manufacture ( RDS Manufacturing, 300 Industrial Park Drive, Perry, FL ). Was informed that water in contact with bottom probably caused the problem, my thought is when the sheet of aluminum was made there was contamination in the process therefor causing porosity in the sheeting. There are thousands of these tanks out there on the road and this can't be the only one with this problem, fuel leak of this magnitude is very dangerous on our highways.
STEERING PROBLEM
- Date Of Incident: 2019-04-20
- VIN: 3B7MF33692M
- Components: STEERING
- Summary: WHILE DRIVING MY TRUCK ON AT LEAST 10 TIMES THE VEHICLE HIT A BRIDGE OR BUMP IN THE ROAD THE VEHICLE STARTS TO HAVE A DEATH WOBBLE I CANT CONTROL IT I TRY TO STOP ON A HIGHWAY ALMOST WAS HIT BY A TRACTOR TRAILER AND OTHER VEHICLES EACH TIME I HAVE REPLACED ALOT OF FRONT END EQUIPMENT AND IT HAS 6 NEW TIRES ALSO THE DASH EXPLODED IN ALOT OF PIECES ANOTHER SAFETY ISSUE
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2016-01-01
- VIN: 3B7MF33692M
- Components: UNKNOWN OR OTHER
- Summary: THE DASH IN MY TRUCK HAS BROKEN PIECES ARE COMING OUT REALLY BAD LOOKS LIKE IT EXPLODED WITH THE AIR CONDITION TURNED ON OR THE DEFROST PIECES HIT YOU IN THE FACE DODGE REFUSES TO HELP RECALL THIS EVERYONE I KNOW HAS THIS ISSUE WITH THERE DODGE THIS IS A SAFETY ISSUE WITH MY GRAND CHILDREN WHO RIDE IN THIS TRUCK ALSO
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2006-03-27
- VIN: 3B7MF33C72M
- Components: UNKNOWN OR OTHER
- Summary: HAVE A 2002 DODGE RAM 3500 THAT I BOUGHT NEW AND THE DASH HAS DISINTEGRATED. THE PLASTIC IS DEFECTIVE AND HAS CRUMBLED INTO A MULTITUDE OF PIECES. THESE PIECES FLY OUT OF THE AIR VENTS INTO YOUR EYES AND ARE SHARP AND WILL CUT LIKE A KNIFE. THIS IS A DANGER NOT ONLY TO MY EYES BUT IT I WAS TO HAVE A WRECK THEY WOULD FLY AND CUT YOU. HAVE HAD TO REMOVE THE PIECES FROM VENTS THAT WON'T BLOW OUT THAT HAVE GOTTEN INTO THE AC/HEAT DOOR FLAP. I HAVE NEVER HAD A DASH ON ANY CAR OR TRUCK FALL APART LIKE THIS. IF YOU JUST TOUCH IT IT FALLS APART.
ENGINE PROBLEM
- Date Of Incident: 2016-06-06
- VIN: 2B6HB11Y12K
- Components: ENGINE
- Summary: TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE DRIVING 50 MPH, THE SERVICE VEHICLE WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD GET BACK WITH THE CONTACT. THE FAILURE MILEAGE WAS 130,000.
STEERING,SUSPENSION,FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2016-10-08
- VIN: 3B7MF33C92M
- Components: STEERING,SUSPENSION,FUEL SYSTEM, GASOLINE
- Summary: TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 60 MPH OVER A BUMP IN THE ROAD, THE FRONT END OF THE VEHICLE SUDDENLY SHOOK VIOLENTLY AND VIBRATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HEARD A KNOCKING NOISE WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION. IN ADDITION, WHILE DRIVING, THE VEHICLE SUDDENLY WOULD NOT ACCELERATE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL INJECTOR BUMP AND LIFT BUMP WERE FAULTY AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,500.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2003-01-01
- VIN: 3B7MC33C42M
- Components: UNKNOWN OR OTHER
- Summary: MY DODGE 3500 2002 DASHBOARD HAS FELL APART CAVED IN I CAN SEE THE INSIDE OF THE RADIO, AIR CONDITION VENTS ITS AWFUL AND I HAVE BOUGHT A COVER AND JUST DEALT WITH IT BUT NOW I WANT TO TRADE IT IN AND I KNOW IT WILL EFFECT THE TRADE IN VALUE
SERVICE BRAKES PROBLEM
- Date Of Incident: 2015-09-15
- VIN: 4P5FD4020F1
- Components: SERVICE BRAKES
- Summary: TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE VEHICLE WAS HITCHED TO A 2015 PJ GOOSENECK TRAILER. WHILE DRIVING APPROXIMATELY 35 MPH IN RAINY WEATHER CONDITIONS, THE BRAKE PEDAL WAS ENGAGED AND THE ATTACHED VEHICLE FAILED TO SLOW DOWN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER HYDRAULIC LINE FRACTURED FROM THE BRAKE CALIPER. THE CONTACT REPLACED THE HYDRAULIC LINE HIMSELF. NINE DAYS LATER, THE VEHICLE WAS REPAIRED AND THE FRONT DRIVER HYDRAULIC LINE SEPARATED FROM THE BRAKE CALIPER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT APPLICABLE.
STEERING,POWER TRAIN,AIR BAGS PROBLEM
- Date Of Incident: 2004-12-13
- Number Of Injuries: 2
- Crash: 1
- VIN: 3B7MF33C62M
- Components: STEERING,POWER TRAIN,AIR BAGS
- Summary: TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE TRAVELING APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL FAILED TO RESPOND AND WOULD NOT TURN. AS A RESULT, THE CONTACT CRASHED INTO A ROCK CAUSING THE VEHICLE TO FLIP ONTO THE PASSENGER SIDE. THE DRIVER SIDE AIR BAG DEPLOYED, BUT THE FRONT PASSENGER SIDE AIR BAG DID NOT. THE DRIVER SUSTAINED HEAD AND BACK INJURIES AND LACERATIONS TO THE ARMS. THE FRONT PASSENGER SUSTAINED HEAD INJURIES, CUTS, AND ABRASIONS TO THE ARM FROM THE GLASS. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AUTHORIZED BY THE INSURANCE COMPANY, WHICH INDICATED THAT THE DRIVER SIDE TIE ROD, THE STEERING MECHANISM, AND THE DRIVE TRAIN FRACTURED ON THE DRIVER SIDE. THE CONTACT MENTIONED THAT THE DEFECTIVE PARTS WERE REPAIRED SIX YEARS BEFORE THE VEHICLE WAS INCLUDED IN AN UNKNOWN MANUFACTURER RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 10/8/15 *LN UPDATED 10/15/15*BF UPDATED 10/18/2017*CN
STEERING,SUSPENSION PROBLEM
- Date Of Incident: 2014-04-15
- Components: STEERING,SUSPENSION
- Summary: I HIT A POTHOLE AND OMG YOU CAN NOT BELIEVE WHAT CAME AND NOW I'M FINDING OUT THAT ITS CALLED A DEATH WOBBLE AND THE NAME IS CORRECT BECAUSE IT MAKES U THINK YOUR ABOUT TO HIT A TREE OR SOMEONE ELSE ON THE ROAD JUST LUCKILY NO ONE WAS COMING THE OTHER WAY BECAUSE I PROMISE U I WOULD HAVE HIT THEM DODGE NEEDS TO FIX THE PROBLEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!,!!!!!!! *TR
STEERING PROBLEM
- Date Of Incident: 2013-12-18
- VIN: 3D7MX48C56G
- Components: STEERING
- Summary: TL-THE CONTACT OWNS A 2006 DODGE RAM 3500. THE CONTACT STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING) AND THE VEHICLE HAD NOT BEEN SERVICED BECAUSE THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THAT ONE REMEDY PART WAS BEING SENT PER WEEK. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JS
AIR BAGS,STRUCTURE PROBLEM
- Date Of Incident: 2013-07-19
- VIN: 3B7MF33672M
- Components: AIR BAGS,STRUCTURE
- Summary: DASH STARTED CRACKING ABOUT 2007 AND IS NOT STARTING TO FALL APART IN BIG SHARP PIECES. IF AIR BAG WOULD EVER GO OFF I DON'T KNOW WHERE THESE PIECES WOULD END UP, HOPEFULLY NOT IN ME. *TR
STRUCTURE PROBLEM
- Date Of Incident: 2013-03-25
- VIN: 3B7MF33672M
- Components: STRUCTURE
- Summary: DASH BOARD BROKEN AND FALLING APART. PARTS FALLING IN ARE VERY SHARP AND DANGEROUS. IT IS LIKE SOMEONE HOLDING A KNIFE IN FRONT OF YOU WHEN DRIVING DOWN THE ROAD, HOPING YOU DON'T HIT ANYTHING. *TR
STEERING PROBLEM
- Date Of Incident: 2012-10-07
- Crash: 1
- VIN: 3D7MX38A98G
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE CONTACT CRASHED INTO A MEDIAN DIVIDER, SLID AND THEN CRASHED INTO ANOTHER MEDIAN DIVIDER BEFORE FINALLY LANDING IN A DITCH. THE VEHICLE WAS DESTROYED AND TOWED TO A PRIVATE MECHANIC WHERE IT WAS DISCOVERED THAT THE TIE ROD FAILED AND CAUSED THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 43,566.
STRUCTURE PROBLEM
- Date Of Incident: 2006-02-03
- VIN: 3B7MC33672M
- Components: STRUCTURE
- Summary: TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT THE DASH BOARD HAD DEVELOPED A CRACK AND THE ELECTRICAL WIRES UNDERNEATH WAS EXPOSED TO THE VIEW. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 150,000.
POWER TRAIN PROBLEM
- Date Of Incident: 2011-04-01
- VIN: 2B5WB35Z22K
- Components: POWER TRAIN
- Summary: TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR REMAINED STUCK IN PARK AND SHE WAS UNABLE TO SHIFT INTO ANY OTHER GEAR. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 130,000.
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2010-09-01
- VIN: 3B7MF33652M
- Components: VEHICLE SPEED CONTROL
- Summary: TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO EXPERIENCE TROUBLE SHIFTING GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE THROTTLE POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWICE AFTER REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 160,000. UPDATED 10/27/11*LJ
STRUCTURE PROBLEM
- Date Of Incident: 2011-06-04
- VIN: 3B7MF33C82M
- Components: STRUCTURE
- Summary: MY 2002 DODGE TRUCK IS LIKE SO MANY OTHERS, THE DASH IS CRACKING AND CRUMBLING INTO THE ELECTRICAL WIRING BEHIND THE DASH. DURING RESEARCH IT SEEMS TO BE A PROBLEM WITH A LOT OF THESE DODGES AND ALSO A SAFETY PROBLEM, WHICH DODGE HAS CHOOSE TO IGNORE. I REALIZE THAT TO SUM THIS IS NOT LIFE THREATENING BUT WITH SOME OF THE COMPLAINTS AND RESULTS OF THE DASH FOLLOWING INTO THE ELECTRICAL COMPONENTS UNDER THIS FAULTY DASH , IT COULD CAUSE ACCIDENTS AND OR SERIOUS INJURIES. *TR
STEERING PROBLEM
- Date Of Incident: 2011-07-01
- VIN: 3B6MF36682M
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE OUTPUT SHAFT FRACTURED AND HE WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE GEAR BOX WAS REPLACED. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
STRUCTURE PROBLEM
- Date Of Incident: 2002-09-22
- VIN: 3B7MC33642M
- Components: STRUCTURE
- Summary: I BOUGHT A 2002 DODGE 3500 BRAND NEW IN 2002. 4 MONTHS LATER THE DASH CRACKED. I BROUGHT THE TRUCK TO THE DEALER SHIP SEVERAL TIMES WITH MY WARRANTY AND THEY REFUSED TO FIX THIS ISSUE. SINCE THEN TO NOW WE HAVE CONTINUED TO CONTACT CHRYSLER CORP. AND THE DEALERSHIP WITH THIS ISSUE TO JUST BE PUT OFF TIME AND TIME AGAIN. YOU PAY 33,000 FOR A TRUCK WITHIN 4 MONTHS THE DASH CRACKS AND DODGE TELLS YOU ITS COSMETIC YOUR BUMPER TO BUMPER WARRANTY WILL NOT COVER IT. I FEEL IT IS A SAFETY ISSUE BECAUSE PIECES OF THE DASH CAN COME LOOSE AND THE DASH ITSELF IS LOOSE. *TR
LATCHES/LOCKS/LINKAGES,TIRES PROBLEM
- Date Of Incident: 2011-06-24
- VIN: 3B7MF33682M
- Components: LATCHES/LOCKS/LINKAGES,TIRES
- Summary: FULL SIZE SPARE TRUCK TIRE FELL OFF OF TRUCK WHILE DRIVING DOWN THE ROAD. CABLE SNAPPED. TRUCK HAD JUST PASSED STATE INSPECTION 1 WEEK PRIOR AND I HAD JUST CHECKED THE AIR ON THE SPARE THAT MORNING. *TR
FUEL SYSTEM, DIESEL PROBLEM
- Date Of Incident: 2010-07-22
- VIN: 3B7MC33612M
- Components: FUEL SYSTEM, DIESEL
- Summary: TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. HE THEN FURTHER INSPECTED THE FAILURE AND FOUND THAT THE FUEL PUMP WITHIN THE FUEL TANK HAD FAILED. AS A RESULT, THE FUEL INJECTORS ALSO FAILED. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,700 AND THE CURRENT MILEAGE WAS APPROXIMATELY 64,400.
STRUCTURE PROBLEM
- Date Of Incident: 2008-01-11
- VIN: 3B7MC33CX2M
- Components: STRUCTURE
- Summary: CRACKED DASH ~ SO BAD THE WHOLE DASH HAS CAVED IN AND IT IS CAUSING THE AIR CONDITIONER TO NOT WORK PROPERLY. *TR
FUEL SYSTEM, DIESEL PROBLEM
- Date Of Incident: 2008-04-25
- VIN: 3B7MC33622M
- Components: FUEL SYSTEM, DIESEL
- Summary: 2002 DODGE DIESEL TURBO CHARGED: WHILE PULLING UP A HILL IN 95 DEGREE OUTSIDE TEMPERATURE, TOWING A 5TH WHEEL TRAILER, AND ACTS LIKE THE TURBO CHARGER CUT OUT WHILE THE ENGINE CONTINUES TO RUN WITHOUT POWER. THIS DOES NOT HAPPEN IN COOLER TEMPERATURE OR WHILE NOT TOWING. THIS IS A DANGER THAT CAN LEAD TO A VERY SERIOUS ACCIDENT. *TR
STRUCTURE PROBLEM
- Date Of Incident: 2008-07-23
- VIN: 3D7LU38C93G
- Components: STRUCTURE
- Summary: DASHBOARD ON MY AUG 2002 BUILT DODGE RAM 3500 HAS EXTENSIVE CRACKS. INTERNET SITES SHOW A NUMBER OF OTHER DODGE VEHICLES WITH THIS SAME ISSUE - SOME MUCH WORSE THAN MINE. POTENTIAL SAFETY RISKS INCLUDE DISTRACTING DRIVER DUE TO DASH CRACKING. OTHER OWNERS WITH MORE SEVERE CRACKS HAVE REPORTED ELECTRICAL SYSTEM FAILURES DUE TO DASHBOARD CRACKS AND DASHBOARD FALLING INWARD. *TR
2002 Dodge Ram 3500 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 1 recalls for different components of the 2002 Dodge Ram 3500.
- Manufacturer: SAFELITE FULFILLMENT, INC.
- Components: VISIBILITY:GLASS, SIDE/REAR
- Summary: CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
- Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
- Remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Additional sources
More sources of information about 2002 Dodge Ram 3500 problems:
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