Bentley Bentayga 2017 problems
The Bentley Bentayga is a car produced by British marque Bentley Motors. Introduced in late 2015, it is the brand's first luxury crossover SUV. Its body is manufactured at the Volkswagen Zwickau-Mosel Plant in Germany, then painted and assembled at Bentley's factory in Crewe, United Kingdom.
Concept car
Bentley's first SUV was previewed as the Bentley EXP 9 F concept car at the 2012 Geneva Motor Show. The concept car was based upon the Volkswagen Group MLB platform, powered by a 6.0 L W12 engine producing 600 hp (447 kW). The initial design of the EXP 9 F was redesigned to achieve "more traditional SUV proportions and less retro surfacing." An early name for the model was the Falcon.
The production version was announced in July 2013. The Bentley EXP 9 F's design received a mixed response from the motoring press. After some criticism for the design of the EXP 9 F, Bentley announced that it would change the styling for the production versions.
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Common Bentley Bentayga 2017 problems
Based on the reviews and information provided by Bentley Bentayga owners, common problems with the 2017 model include:
- Manufacturing Defects and Quality Control Issues:
- One owner reported issues with loud clicking noises when turning, leading to the replacement of wheel nuts and front brake discs due to a manufacturing error.
- Problems with the ABS unit failing, requiring an expensive replacement.
- Niggles with auto braking, warnings popping up, and sensor failures, indicating potential quality control issues.
- Electrical and Technology Malfunctions:
- Complaints about the emergency stop system activating on clear roads at low speeds, posing a safety risk.
- Engine warning lights intermittently turning on and off, indicating potential electrical or sensor issues.
- Customer Service and Support:
- Dissatisfaction with Bentley's customer service, with reports of non-existent support and a lack of responsiveness to issues raised by owners.
- Feeling undervalued as a customer and perceiving a shift towards profit-driven practices rather than prioritizing customer satisfaction.
- Interior Material Quality:
- Reports of plastic "chrome" plating peeling off gear change knobs, posing a potential safety hazard.
- Concerns about the overall quality of interior materials, highlighting issues with finish and durability.
- Recall Concerns:
- Bentley issued a safety recall for 2017-2023 Bentayga W12 models due to potential fuel leaks caused by overheating electrical connectors in the fuel supply module.
- The recall affected over 3,500 vehicles in the US, emphasizing safety risks associated with fuel system malfunctions.
These reported problems indicate a range of issues with the Bentley Bentayga 2017 model, encompassing manufacturing defects, electrical malfunctions, customer service dissatisfaction, interior material quality concerns, and safety recall issues related to fuel system integrity. Owners' feedback highlights the importance of addressing these issues to ensure a positive ownership experience and maintain the brand's reputation for luxury and reliability.
Is the Bentley Bentayga reliable?
Bentley Bentayga reliability
Bentley sells too few cars to have featured in our 2023 Driver Power customer satisfaction survey. The only fair yardstick with which to judge the Bentayga's reliability is the Audi Q7 and Porsche Cayenne, with which it shares some mechanical underpinnings.
How much is a 2017 Bentley Bentayga worth?
The value of a used 2017 Bentley Bentayga ranges from $49,528 to $76,336, based on vehicle condition, mileage, and options. Get a free appraisal here.
What kind of engine is in the 2017 Bentayga?
Underneath the hood sits a 6.0L W-12 engine fed by two turbochargers, mated to an 8-speed automatic transmission, sending power to all-four wheels. Speaking of which, Bentley claims the sophisticated but huge engine makes 600 horsepower and 664 lb-ft of torque.
How much is maintenance on a Bentley Bentayga?
What is the Bentley Bentayga Service Cost? The Bentley Bentayga service cost will depend on your particular year and model, as well as the configuration you have selected. To give you an idea, costs start around $1,495 for the first service interval, $2,495 for the second, and about $3,800 for the third interval.
Bentley Bentayga 2017 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Bentley Bentayga problems, we found that the most common problems with these 2023 model year vehicles are:
- Air bags problems
- Unknown or other problems
- Service brakes problems
- Steering problems
- Engine problems
The graph below shows statistics for all Bentley Bentayga 2017 vehicle components and the number of complaints received.
Bentley Bentayga 2017 complaints
The NHTSA has received 9 complaints about various vehicle components related to the Bentley Bentayga 2017.
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2022-08-02
- VIN: SJAAC2ZVXHC
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2017 Bentley Bentayga. The contact stated that while driving at an undisclosed speed, there was an abnormally strong fuel odor detected. The vehicle was taken to the dealer where it was diagnosed that the fuel line was fractured and the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,500.
ELECTRICAL SYSTEM,AIR BAGS,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2018-02-13
- Number Of Injuries: 1
- Crash: 1
- VIN: SJAAC2ZV0HC
- Components: ELECTRICAL SYSTEM,AIR BAGS,FORWARD COLLISION AVOIDANCE
- Summary: The contact stated that she was a standing outside of a 2017 Bentley Bentayga while guiding a driver to park the vehicle in a residential garage when the anti-collision and anti-pedestrian feature failed. The contact stated that she was providing information from the electronic data recorder. The contact stated that the information provided was that the vehicle was traveling at 11 mph, when the accelerator pedal was depressed several times, the vehicle accelerated crashing into the contact and the garage wall. The contact stated that the air bags did not deploy. A police report was not filed. The contact sustained two fractured wrists and a spinal injury that required medical attention. The vehicle was not drivable and was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer nor the manufacturer had been informed of the failure. The failure mileage was 4,000.
AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES PROBLEM
- Date Of Incident: 2016-12-01
- VIN: SJAAC2ZVXHC
- Components: AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES
- Summary: EASY CYBER ATTACK AGAINST NEW BENTLEY - CRITICAL ISSUE IT IS INCREDIBLY DANGEROUS TO CONNECT THIS CAR TO THE INTERNET USING A SIM CARD, AS THE CAR IS LITTERED WITH HIGH IMPACT VULNERABILITIES THAT CAN EASILY BE EXPLOITED TO SHUT DOWN SYSTEMS, THIS WOULD DENY SERVICE OF SYSTEMS, LIKE STEERING OR BRAKES, OR AIRBAGS. THERE ARE NEARLY 100 CONNECTED DEVICES IN THE CAR THAT IS CENTRALLY MANAGED USING ONE COMPUTER SYSTEMS THAT IS VERY VULNERABLE. THIS IS A FUNDAMENTAL PROBLEM AT BENTLEY HQ, AS ONE OF THE VULNERABILITIES WAS FIRST IDENTIFIED IN 1999, IT WAS PATCHED IN 1999 AND YET A 2017 CAR STILL HAS THE VULNERABILITY WITHOUT ANY PATCH. THIS MEANS NOT ONLY IS THIS CAR EXTREMELY VULNERABLE TO CYBER ATTACK BUT THE PROCESS TO DESIGN THE SOFTWARE IN THE FACTORY HAD LITTLE TO NO REGARD TO CUSTOMER SECURITY. IT IS POSSIBLE TO ELECTRONICALLY SWEEP ALL IP'S IN THE USA SEARCHING FOR BENTLEY BENTAGYA'S AND THEN CONSTRUCT A CYBER ATTACK AT ALL VEHICLES SIMULTANEOUSLY. THIS IS A VERY VERY SERIOUS ISSUE. I NOTIFIED BENTLEY AND PROVIDED THE FULL CYBER ASSESSMENT REPORT AND HAD NOT REPLY WHATSOEVER. THEY SHOULD IMMEDIATELY HAVE EVERY CUSTOMER REMOVE THE SIM CARD (THIS SHOULD BE A CRITICAL RECALL) FOR THE VEHICLE TO PREVENT AN ATTACK FROM THE OTHER SIDE OF THE WORLD. THEN THEY NEED TO CONSIDER LOCALISED ATTACKS AS THE CAR TRAVELS WITH A WIFI BUBBLE THAT IS EXPLOITABLE. THIS IS HOW THIS REPORT ATTACHED WAS PREPARED IN THE FIRST INSTANCE.
VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM
- Date Of Incident: 2017-08-15
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: BENTLEY DYNAMIC CRUISE CONTROL - DANGEROUS THE CAR HAS DYNAMIC CRUISE CONTROL THAT IS VERY DANGEROUS IN CERTAIN SETTINGS. IT IS POSSIBLE TO SHORTEN THE DISTANCE TO THE NEXT CAR ON A HIGHWAY TO APPROXIMATELY 100 YARDS, AND THE CAR WILL CONTINUE AT THE CRUISE IF THERE IS NO CAR IN FRONT. THEN ON THE HIGHWAY WHEN TRAFFIC IS STOPPED OR SLOW THE CAR WILL DRIVE AT SAY 65 MPH DIRECTLY TOWARD THE STOPPED VEHICLES BECAUSE THE SETTING IS SET AT 100 YARDS. THE RADAR HAS THE ABILITY TO SEE 300-400 YARDS, BUT IN THE SHORTENED SETTING INSTEAD OF LOOKING OUT AT 300-400 YARDS IT DISREGARDS THAT INPUT TAKING ONLY THE 100 YARD INPUT. WHAT THEN HAPPENS IS THE CAR ON REALISING THAT THE STATIONARY OBJECT IS NOW AT 100 YARDS ATTEMPTS TO DO AN EMERGENCY STOP. WHICH IS IMPOSSIBLE. THIS HAPPENED BY ACCIDENT TO ME ON A HIGHWAY, AND I HAVE TO SWERVE ONTO THE HARD SHOULDER TO AVOID A COLLISION. IF THE MANUFACTURER WANTS TO INSTALL INTELLIGENT SYSTEMS THEN IT WOULD BE REALLY HELPFUL IF THEY WERE DESIGNED RIGHT. IT IS ABSOLUTELY POSSIBLE TO TAKE A RADAR INPUT AT 300 YARDS AND 100 YARDS FROM THE SYSTEM AND THEN MANAGE THIS SITUATION SAFELY. THIS IS A BASIC DESIGN FAULT. THEY SHOULD GO TEST A MERCEDES TO SEE HOW TO DESIGN THIS PROPERLY.
STEERING PROBLEM
- Date Of Incident: 2017-07-27
- Components: STEERING
- Summary: BENTLEY LANE ASSIST - MAJOR ISSUE THE BENTLEY LANE ASSIST IS SUPPOSED TO KEEP YOU IN A LANE, HOWEVER TWICE NOW I HAVE BEEN TRAVELLING ON A TWO WAY ROAD AND IT HAS TAKEN ME WITH A VIOLENT STEERING MANOEUVRE INTO ONCOMING TRAFFIC. THE ISSUE IS THAT WHEN YOU ARE IN A TWO LANE ROAD AND THE ROAD MARKINGS IN THE CENTRE LINE SPREAD APART FOR A LEFT TURN AREA, THE CAR WILL OFTEN FOLLOW THE OUTSIDE LINE INSTEAD OF THE INSIDE LINE, THAT LINE TAKING YOU INTO ONCOMING TRAFFIC. YOU THEN NEED TO VIOLENTLY YANK THE STEERING TO CORRECT HE LANE ASSIST. I TOOK THE VEHICLE IMMEDIATELY TO BENTLEY AFTER THE SECOND OCCASION AND THEY FAILED AGAIN TO FIND THE FAULT. THEY ASKED ME IF I COULD VIDEO IT HAPPENING - BUT THAT SEEMS TO MAKE A DANGEROUS SITUATION MORE DANGEROUS AND I DON'T KNOW WHEN IT IS GOING TO HAPPEN. THIS IS THE PROBLEM WITH SELF DRIVING CARS THAT ARE DESIGNED BADLY, IT MAKES YOU INCREDIBLY NERVOUS TO DRIVE AS YOU NEVER KNOW WHAT THE CAR IS GOING TO DO.
ENGINE PROBLEM
- Date Of Incident: 2017-08-30
- Components: ENGINE
- Summary: THE AUTO START ON THIS BENTLEY BENTAGYA MOST OF THE TIME DOES NOT WORK PROPERLY, BUT AS I AM NOW OVER 12,000 MILES IT HAS STARTED TO CAUSE THE CAR TO CALL AT ODD TIMES. FOR EXAMPLE COMING OUT OF A PARKING SPACE THE CAR STALLED LEAVING ME HALF IN AND HALF OUT THE SPACE. IT ALSO STALLED AT A TRAFFIC LIGHT 3 DAYS AGO. THEN THE WARNINGS COMMON AND THEN GO OFF, FINALLY I CAPTURED THIS WARNING ON CAMERA. ANNOYINGLY THE BENTLEY SYSTEM DOES NOT SEEM TO LOG THE WARNINGS AND ALL THE FAILURES AS EVERY TIME I TAKE THIS CAR TO THE DEALER THEY CLAIM THEY CANT FIND THE PROBLEM, DESPITE HAVING EVIDENCE IN HAND, SUCH AS A PHOTO LIKE THIS. YOU COULD CALL THIS CAR A LEMON BUT YOU WOULD BE BETTER TO CALL TO BADLY DESIGNED - THERE ARE SOME SEVER ISSUES WITH THIS MODEL MOST GOING DIRECTLY TO SAFETY.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2017-04-15
- Components: UNKNOWN OR OTHER
- Summary: BENTLEY SAFEGUARD FAILURE BENTLEY SAFEGUARD IS SUPPOSED TO STOP THE CAR IN THE EVENT OF AN OBSTACLE. I WAS IN THE VEHICLE ATTEMPTING TO MAKE A LEFT HAD TURN FROM THE RIGHT HAND LANE ON A TWO WAY ROAD. THE TRAFFIC WAS HEAVY BUT FREE FLOWING AT AROUND 20 MPH. A LARGE 18 WHEELER TRUCK FLASHED ME TO MAKE THE TURN, SO I STARTED QUICKLY TO DO THE TURN AND AS I GOT NEARLY HALF WAY ACROSS THE ROAD BENTLEY SAFEGUARD STOPPED THE CAR IN THE DIRECT ONCOMING PATH OF THE TRUCK. THE SEMI THEN HAD TO EMERGENCY BREAK TO AVOID ME AS A STATIONARY OBJECT IN THE MIDDLE OF THE ROAD. HE MANAGED TO DO THIS STOPPING A FEW YARDS FORM THE CAR. MY SON WAS IN THE PASSENGER SEAT, HE IS 13 YEARS OLD, AND I WAS IN FEAR THAT THE TRUCK COULD ACTUALLY HIT HIM AND I COULD DO NOTHING TO GET THE CAR GOING AGAIN IN TIME. I HAVE NOW TURNED BENTLEY SAFEGUARD OFF. THE DEALER CLAIMED THAT THE SAFEGUARD MIGHT BE IN THE HIGH ALERT MODE, BUT REGARDLESS OF WHICH MODE IT IS IN IT IS DANGEROUS. THE SEMI DRIVER WAS VERY UPSET AND THE HORNS BLASTED.
VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2017-07-01
- Components: VISIBILITY/WIPER
- Summary: THE BAD DESIGN OF THE BENTLEY BENTAYGA VENTILATION SYSTEM AT THE FRONT CAUSES THE SCREEN TO STEAM UP ALL THE TIME IN HUMID WEATHER MAKING IT VERY HARD TO SEE OUT THE FRONT WINDOW. YOU CLEAN IT AND IT IS STEAMED AGAIN IN 5 SECONDS. I HAVE NEARLY HIT A PEDESTRIAN BECAUSE OF THE BAD VISIBILITY ON A RELATIVELY HUMID VIRGINIA DAY. A PHOTO IS ATTACHED
STEERING,AIR BAGS,ENGINE PROBLEM
- Date Of Incident: 2017-01-01
- Components: STEERING,AIR BAGS,ENGINE
- Summary: 1 THE CAR WILL SLIP INTO NEUTRAL WHEN YOU TAKE YOUR FOOT OFF THE GAS, EVEN IN TERRIBLE WEATHER. THIS MEANS NO GEAR IS ACTUALLY ENGAGED, AND IF AN EMERGENCY OCCURS IT HAS TO FIRST FIND A GEAR BEFORE YOU CAN UTILISE POWER. I CAN SEND ATTACH A VIDEO TO SHOW THE POINT IN FULL, IN VERY BAD WEATHER, BUT IT WILL TNO LET ME ATTACH IT HERE 2 WE HAVE DONE A CYBER ASSESSMENT ON THE CAR SND IT IS TERRIBLE, WE TESTED A HOSPITAL CHAIN IN VIRGINIA AND THIS SINGLE CAR WAS WORSE THAT OVER 10 HOSPITALS COMBINED. SYSTEMS CAN POTENTIALLY BE TURNED OFF CYBERLY. ONE VULNERABILITY WAS FIRST IDENTIFIED IN 1999, AND IT WAS PATCHED IN 1999 AND ON THIS BENTLEY IT STILL EXISTS. BOTH MAKE THIS CAR EXTREMELY UNSAFE.
Bentley Bentayga 2017 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 2 recalls for different components of the Bentley Bentayga 2017.
- Manufacturer: Bentley Motors, Inc.
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Bentley Motors, Inc. (Bentley) is recalling certain 2017-2023 Bentayga vehicles. The fuel supply module wiring can overheat and melt the flange, resulting in a fuel leak.
- Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy: Dealers will replace the flange and fuel supply module wiring, free of charge. Owner notification letters were mailed October 20, 2023. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE23/19.
- Manufacturer: Bentley Motors, Inc.
- Components: SEATS
- Summary: Bentley Motors, Inc. (Bentley) is recalling certain model year 2017 Bentayga vehicles manufactured March 1, 2016, to September 30, 2016. During the assembly process, the affected vehicles may not have had the seat mechanism and instrument panel joints properly tightened.
- Consequence: If the seat mechanism and instrument panel joints were not tightened, they can loosen, increasing the risk of injury in the event of a crash.
- Remedy: Bentley will notify owners, and dealers will inspect and tighten the seat mechanism and instrument panel joints, as necessary, free of charge. The recall is expected to begin in January 2017. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE16/32.
Additional sources
More sources of information about Bentley Bentayga 2017 problems:
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