2011 Volkswagen Routan problems
The Volkswagen Routan is a seven-seat minivan and rebadged variant of the Chrysler RT platform, with revised styling, content features, and suspension tuning from the fifth-generation Dodge Grand Caravan and Chrysler Town & Country.
Manufactured alongside the Chrysler and Dodge minivans at Windsor Assembly and marketed in the United States, Canada, and Mexico, the Routan debuted at the 2008 Chicago Auto Show and went on sale in the United States in September of the same year as a 2009 model. The Routan's minivan variants include the Dodge Caravan, Ram C/V, Chrysler Town & Country, and Lancia Voyager (export)—that by 2009 have ranked as the 13th best-selling automotive nameplate worldwide, with over 12 million sold.
Production of the Routan was halted in 2012 due to high inventory levels, and Volkswagen announced the 2013 model year would be primarily reserved for rental car companies and other fleets, with limited availability to the public at dealer showrooms. This also held for the 2014 model year Routan.
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Common 2011 Volkswagen Routan problems
The Volkswagen Routan, produced from 2009 to 2014, is a minivan developed in collaboration with Chrysler. Despite its promising features, several common problems have been reported by owners, particularly for the 2011 model.
- Defective Timing Chain: The EA888 2.0-liter engine in the Routan has a history of tensioner problems, which can result in a loose timing chain and catastrophic engine failure. This issue has led to a series of lawsuits, resulting in an extended warranty for affected vehicles.
- Battery Drain: Several owners have reported issues with their Routan's battery draining completely, often while the vehicle is parked. This problem may be caused by a parasitic draw, which keeps the battery from holding a charge. In some cases, this issue has been traced back to the Totally Integrated Power Module (TIPM), which may have a defect or require a software update.
- Power Train Problems: Some Routan owners have experienced unexpected engine shutdowns during normal driving conditions, resulting in a loss of power steering and brakes. This issue can pose a significant safety risk and is often attributed to power train problems.
- Premature Wear on Brake Pads and Rotors: Routan owners have reported premature wear on brake pads and rotors, which can lead to reduced braking performance and increased repair costs.
- Difficulty Starting: Several owners have reported difficulty starting their Routan, which can be caused by various issues, including electrical problems, fuel system issues, or engine problems.
- Transmission Issues: Some Routan owners have experienced transmission problems, including rough shifting, slipping, or complete transmission failure. These issues can lead to costly repairs and may be caused by various factors, including wear, defects, or maintenance issues.
- Fuel System Problems: Routan owners have reported issues with the fuel system, including fuel pump failures, leaks, and other malfunctions. These problems can lead to reduced fuel efficiency, poor performance, and increased repair costs.
These common problems with the Volkswagen Routan 2011 can significantly impact the vehicle's reliability and overall ownership experience. It is essential for potential buyers to be aware of these issues and consider them when making their purchasing decision.
Are Volkswagen Routans reliable?
The Volkswagen Routan Reliability Rating is 3.5 out of 5.0, which ranks it 8th out of 8 for minivans. The average annual repair cost is $745 which means it has average ownership costs.
What is the transmission problem on the VW Routan?
Some of the most common VW Routan transmission problems are slipping between gears, erratic up or down shifts, or a hard slam when the 62TE transmission engages Drive or Reverse. There are a number of design flaws in this transmission, and any one of them could be causing these symptoms.
Why was the Volkswagen Routan discontinued?
Automotive industry analysts were not surprised by VW's decision to drop the Routan because buyers had no reason for selecting the Routan over the similar Dodge Grand Caravan or the Chrysler Town & Country, and the Routan's base price of nearly $28,000 was far more than the basic $21,000 Grand Caravan, while the ...
What transmission does a 2011 Volkswagen Routan have?
6-speed automatic
Used 2011 Volkswagen Routan - Specs & Features
| Drivetrain | |
|---|---|
| Transmission | 6-speed automatic |
| Drive type | Front wheel drive |
Are Volkswagen Routans reliable?
The Volkswagen Routan Reliability Rating is 3.5 out of 5.0, which ranks it 8th out of 8 for minivans. The average annual repair cost is $745 which means it has average ownership costs.
Why was the Routan discontinued?
Automotive industry analysts were not surprised by VW's decision to drop the Routan because buyers had no reason for selecting the Routan over the similar Dodge Grand Caravan or the Chrysler Town & Country, and the Routan's base price of nearly $28,000 was far more than the basic $21,000 Grand Caravan, while the ...
What is the transmission problem on the VW Routan?
Some of the most common VW Routan transmission problems are slipping between gears, erratic up or down shifts, or a hard slam when the 62TE transmission engages Drive or Reverse. There are a number of design flaws in this transmission, and any one of them could be causing these symptoms.
What is the problem with the 2009 Volkswagen Routan?
(Volkswagen) is recalling certain model year 2009 Routan vehicles. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. What should you do: Volkswagen will notify owners, and dealers will modify the ignition switch, free of charge.
2011 Volkswagen Routan car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Volkswagen Routan problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Engine problems
- Fuel/propulsion system problems
- Power train problems
- Unknown or other problems
The graph below shows statistics for all 2011 Volkswagen Routan vehicle components and the number of complaints received.
Latest 25 complaints 2011 Volkswagen Routan
The NHTSA has received 173 complaints about various vehicle components related to the 2011 Volkswagen Routan. Below are the 25 most recent complaints reported for 2011 Volkswagen Routan vehicles.
ENGINE PROBLEM
- Date Of Incident: 2024-05-03
- VIN: 2V4RW5DG1BR
- Components: ENGINE
- Summary: The contact owns a 2011 Volkswagen Routan. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. Several unknown warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 190,000.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2022-08-23
- VIN: 2V4RW3DG8BR
- Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
- Summary: Car has issues starting as if fuel pump isnt coming on... also vehicle shut down in middle of driving down highway would not restart
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-07-17
- VIN: 2V4RW6DGXBR
- Components: ELECTRICAL SYSTEM
- Summary: The vehicle is shutting off while driving.
STEERING,SERVICE BRAKES,ENGINE PROBLEM
- Date Of Incident: 2021-11-15
- VIN: 2v4rw3dg4br
- Components: STEERING,SERVICE BRAKES,ENGINE
- Summary: While driving on a highway at 65 Mph, vehicle shut down, lost brakes, steering, and all power, had to coast to a stop, narrowly avoiding a collision. Upon exhaustive review, TIPM was faulty, causing starting issues, intermittent power loss, and fuel pump issues. As this van is manufactured by Chrysler (for VW) and their (identical) model has the same issue, it was known and recalled, it is appalling that no recall exists for this VW model. These vans are being financed and bought by families, and like us driven daily with children in them. The issue is widespread, very well known, but as in our case, not disclosed by dealerships as no official action has ever been taken, and no official record exists. We have learned all about it through trial and error, and are having to pay for possibly fatal errors committed on the part of the manufacturer - who, to state again, has in fact already recalled the vehicles due to it being such a wide spread and dangerous issue with a primarily family vehicle. Again, for clarity, the VW Routan is no longer in production, but when it was it was manufactured by Chrysler for VW, and is part for part a Dodge Grand Caravan/Chrysler Town and Country. Why is this critical recall in existence for only a portion of the vehicles? This has become a major issue as we have to continue reducing this van until we can sell or trade it.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2021-05-11
- VIN: 2V4RW3DG3BR
- Components: ELECTRICAL SYSTEM
- Summary: This is 2011 VW ROUTAN. When the mileage reached exactly 100k both sliding doors shuts. When I put it on manual control button overhead it’s not working in both doors. It’s parked when this happens.
AIR BAGS,ENGINE PROBLEM
- Date Of Incident: 2021-06-15
- VIN: 2v4rw3dg8br
- Components: AIR BAGS,ENGINE
- Summary: Thé engine malfunction was observed and confirmed by the Mecanicien and the cause was from the manufacture. I'm willing to submit the car for any inspection. The car is still drivable, but I have to report it. I have been trying to call since longtime in vain. Thank
ENGINE PROBLEM
- Date Of Incident: 2021-07-28
- VIN: 2V4RW3DG2BR
- Components: ENGINE
- Summary: The van totally looses all power while driving. It happens multiple times per week. While driving the van dies, it takes about 3-5 seconds then the power comes back, we can then drive again. When it happens, sometimes the power doesn't come back on its own, we then have to put it in neutral and restart it, then can drive as normal.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2021-06-25
- VIN: 2v4rw3dg9br
- Components: UNKNOWN OR OTHER
- Summary: My 2011 VW Routan completely lost power on the freeway while driving in heavy traffic. The steering completely locked up (not lost power steering), locked up and all components died while moving. It took two people to break the steering wheel loose so that the van could be pushed out of the road by TDOT. We had the van towed and once removed from the truck it started and ran like normal. Our 3 kids were also in the van which makes the situation extremely hazardous. Previous to this, we paid $1,500 to the VW dealer to replace the TIPM unit because the van wouldn’t start on many occasions. The dealer stated that he knew Chrysler had issued a recall on their vehicles with these same issues but VW hadn’t taken any action. Other info… no dash lights are/were on. Dealer can’t seem to reproduce the issue. TDOT Officer said he’d never seen a vehicle that locked the steering while the car was in motion. This was worse than it loosing all power.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2021-05-17
- VIN: 2V4RW3DG4BR
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
- Summary: When driving for about 25 and then getting to a stop light. As I slow down and start to come to a stop the car shakes very roughly and turns right off. The first time this happened was 3 days after getting car from Carmax. It had not happened again until this week.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2020-11-23
- VIN: 2V4RW3DG1BR
- Components: UNKNOWN OR OTHER
- Summary: INTERMITTENT STARTING - FROM WHAT I UNDERSTAND THIS VEHICLE IS BASICALLY A CHRYSLER TOWN & COUNTRY. CHYRSLER ISSUED A RECALL ON THE FAULTY TMPI FUEL PUMP RELAY BUT VW REFUSES. IS THIS ALLOWED??? IT IS THE SAME VEHICLE. IT IS NOT FAIR THAT I HAVE TO PAY TO FIX A PART THAT IS KNOWN TO BE FAULTY FROM THE START.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2020-11-26
- VIN: 2V4RW5DG9BR
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: THE VEHICLE WAS IN A PARKING LOT AND WOULD NOT START AFTER REPEATED TRIES. IT WOULD START AS NORMAL AND IMMEDIATELY SHUT OFF. HAD TO TAKE IT TO THE DEALERSHIP WHO ADVISED THE TIPM IS FAULTY. FAULTY TIPMS IN THESE VEHICLE WITH 55K-70K MILEAGE SEEMS TO BE A VERY COMMON PROBLEM. THERE ARE MANY SHOPS WHO WILL REBUILT THESE TIPMS AS ITS A VERY KNOWN ISSUE. THIS IS ALSO A SERIOUS PROBLEM AS IT WOULD SHUT OFF THE VEHICLE AND HOW START, LEAVING PASSENGERS STRANDED
ENGINE PROBLEM
- Date Of Incident: 2020-11-14
- VIN: 2V4RW3DGXBR
- Components: ENGINE
- Summary: TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE ENGINE CRANKED UP HOWEVER, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT A FUSE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO DREYER & REINBOLD VW (1301 SOUTH, US-31 STE 3, GREENWOOD, IN 46143) AND THE CONTACT WAS PROVIDED THE REPORT OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE ONBOARD SUPPLY CONTROL UNIT IN THE TIPM WAS DEFECTIVE. THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIRS. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,060.
POWER TRAIN,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2020-11-18
- VIN: 2V4RW6DG6BR
- Components: POWER TRAIN,ELECTRICAL SYSTEM
- Summary: I OWN A 2011 VOLKSWAGEN ROUTAN MINIVAN AND THE IGNITION SWITCH STOPS WORKING I KNOW THERE ARE A FEW RECALLS FOR THIS ON THE 2009 AND 2010 YEARS I CALL VW CORPORATION AND THEY SAID THEY CAN'T HELP ME JUST BECAUSE THERE'S NO RECALLS ON MY VEHICLE THE PART THEY USED IN THE PREVIOUS YEARS IS THE SAME THAT IS DAMAGE IN MY VEHICLE SO I DON'T THINK IS FAIR AND I WOULD LIKE TO GET SOME HELP FOR THIS THANK YOU
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2020-11-08
- VIN: 2V4RW4DG9BR
- Components: ELECTRICAL SYSTEM
- Summary: FAULTY TIPM MODULE. ENGINE WILL CRANK JUST FINE, BUT HAS BIG TROUBLE STARTING. ONCE IT RUNS ALL IS GOOD. IT'S A KNOWN ISSUE FOR THE PART. OTHER OEMS RECALLED THE ITEM (CHRYSLER TOWN & COUNTRY / DODGE GRAND CARAVAN)
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2020-10-24
- VIN: 2V4RW3DG2BR
- Components: UNKNOWN OR OTHER
- Summary: THE VEHICLE LOOSES ALL POWER WHILE DRIVING. IF YOU HIT A BUMP OR TOUCH THE KEY IT CAUSES THE KEY CONNECTION TO STOP AND LOSS OF ALL POWER. HAVE TO PUT CAR IN NEUTRAL WHILE DRIVING AND RESTART IT. THIS HAS HAPPENED WHILE DRIVING ON THE INTERSTATE AND DRIVING ON RURAL ROADS. ALL AREAS. THIS HAS HAPPENED MULTIPLE TIMES.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2020-08-01
- VIN: 2V4RW3DG9BR
- Components: ELECTRICAL SYSTEM
- Summary: THIS VEHICLE IS BASICALLY A CHRYSLER/DODGE WITH VW BRANDING, AND ONE OF THE KEYS IS EVEN A DODGE KEY. IT HAS THE SAME ISSUE WITH THE TIPM AND FUEL RELAY MODULE THAT WAS RECALLED ON THE 2011 CHRYSLER AND DODGE VANS. SEE FUEL PUMP RELAY RECALL NHTSA 14V-530. I'M ASKING THAT IT ALSO BE RECALLED FOR THE 2011 VW ROUTAN SINCE IT'S VERY DANGEROUS THAT MY CAR COULD STOP AT ANY MOMENT. VEHICLE WILL SHUT OFF WHEN DRIVING AND WILL NOT START ON MANY OCCASIONS.
ENGINE PROBLEM
- Date Of Incident: 2020-10-06
- VIN: 2V4RW3DG3BR
- Components: ENGINE
- Summary: TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING AND BRAKES DURING THE FAILURE. THE CONTACT STATED THAT THE FUEL PUMP RELAY FAILED. THE CONTACT STATED THAT THE RELAY CONTINUED TO RUN AFTER THE VEHICLE STALLED AND DRAINED THE BATTERY. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT CALLED VOLKSWAGEN OF MARIETTA (1860 COBB PKWY SE, MARIETTA, GA 30060) AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT CALLED THREE OTHER UNKNOWN DEALERS BUT WAS NOT PROVIDED ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2020-04-22
- VIN: 2V4RW3DG5BR
- Components: ELECTRICAL SYSTEM
- Summary: WHILE DRIVING MY 2011 VW ROUTAN AT 45 MPH SPEED SUDDENLY THE SPEED DROPPED DOWN TO 20 MPH ON A BUSY ROAD AND EVENTUALLY STOPPED. LUCKILY I WAS ABLE TO PULL MY VEHICLE OVER TO A LOCAL ROAD. AFTER SHOWING THE VEHICLE TO DEALER THE PROBLEM WAS IDENTIFIED AS TIMP ISSUE AND REPAIR WOULD COST $1500. LUCKILY IT WASN'T A FREEWAY WITH 65 MPH ROAD, I COULDN'T THINK OF THIS THING HAPPENS ON SUCH ROAD WITH KIDS INSIDE THE CAR. I HAVE CAME ACROSS CHRYSLER GOT SAME SORT OF ISSUES AND THEY RECALLED SUCH VEHICLES. VW ROUTAN IS ALSO SAME BUILT AS CHRYSLER TOWN AND COUNTY AND VW DIDN'T OFFER ANY RECALLS FOR THESE ISSUES.
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2020-08-01
- VIN: 2V4RW3DG6BR
- Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
- Summary: THIS VEHICLE IS BASICALLY A CHRYSLER/DODGE WITH VW BRANDING, AND ONE OF THE KEYS IS EVEN A DODGE KEY. IT HAS THE SAME ISSUE WITH THE TIPM AND FUEL RELAY MODULE THAT WAS RECALLED ON THE 2011 CHRYSLER AND DODGE VANS. SEE FUEL PUMP RELAY RECALL NHTSA 14V-530. I'M ASKING THAT IT ALSO BE RECALLED FOR THE 2011 VW ROUTAN SINCE IT'S VERY DANGEROUS THAT MY CAR COULD STOP AT ANY MOMENT. I RECENTLY PURCHASED MY VAN FROM A USED CAR DEALER IN NEW JERSEY WHO NEGLECTED TO EVEN INFORM ME THAT THIS WAS A KNOWN ISSUE EVEN THOUGH I INFORMED THEM THAT I'D BE DRIVING THE CAR CROSS COUNTRY. WHEN I WAS IN GEORGIA THE CAR STARTED CRANKING, BUT WOULDN'T START AND IT HAS HAD THIS SAME INTERMITTENT ISSUE SINCE I ARRIVED IN FL. IT TOOK A WHILE FOR US TO FIGURE OUT WHAT WAS EVEN WRONG WITH IT BECAUSE WHEN THE AUTO SHOP RAN A DIAGNOSTIC, NO CODES WERE RETURNED. HOWEVER, WHEN THEY FINALLY GOT THE ISSUE TO OCCUR AGAIN, THEY FOUND THAT TAPPING ON THE FUEL RELAY MODULE IN THE TIPM WOULD ALLOW THE CAR TO START. THEY ADVISED TO TAKE IT TO CHRYSLER BECAUSE IT'S ACTUALLY A CHRYSLER VAN UNDER THE HOOD. WHEN I CALLED CHRYSLER, THEY TURNED ME AWAY BECAUSE THE VIN IS FOR A VW. WHEN I CALLED VW, THEY SAID NO RECALL EXISTED FOR THIS VAN EVEN THOUGH IT'S THE SAME ISSUE. SO, I'M ASKING THAT A RECALL ALSO BE DONE ON 2011 VW ROUTAN'S SINCE THEY ARE EXPERIENCING THE EXACT SAME DANGEROUS ISSUE CALLED OUT IN THE CHRYSLER RECALL. LASTLY, I EXPERIENCED THIS ISSUE BOTH WHILE THE CAR WAS STATIONARY AND WHILE IT WAS ON THE HIGHWAY.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2020-07-10
- VIN: 2V4RW3DG5BR
- Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
- Summary: HARD START CAUSED BY FUEL PUMP NOT ENGAGING. ENGINE SHUTDOWN AT STOPLIGHTS. ISSUE WITH FUEL PUMP RELAY. FUEL PUMP RELAY IS FULLY INTEGRATED AND IS COSTLY TO REPLACE. VOLKSWAGEN DOES NOT SUPPORT THE VEHICLE AND CHRYLSTLER WHO MADE THE VEHICLE DOES NOT HAVE THE FIRMWARE TO CORRECT THE ISSUE.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2020-05-04
- VIN: 2V4RW3DGXBR
- Components: ELECTRICAL SYSTEM
- Summary: MY 2011 VE TOUTAN MINIVAN WILL RANDOMLY CUT OFF WHILE I'M DRIVING DOWN THE ROAD. THERE ARE TIMES WHEN IT WILL NOT START AT ALL. VW ROUTANS ARE KNOWN FOR HAVING IGNITION AND TIPM ISSUES BUT VW WILL NOT TAKE RESPONSIBILITY AND FIX THE ISSUES.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2019-11-10
- VIN: 2V4RW3DG6BR
- Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: 2011 VOLKSWAGEN ROUTAN ENGINE WILL UNEXPECTEDLY SHUT DOWN DURING NORMAL DRIVING CONDITIONS, RESULTING IN NO ENGINE POWER, NO POWER STEERING AND NO POWER BRAKES. THIS OCCURS AT ANY SPEED AND IN ANY DRIVING CONDITION FROM STATIONARY IDLING UP TO HIGHWAY SPEEDS. THIS HAS OCCURRED MULTIPLE TIMES WITH THIS VEHICLE.*DT*DT*DT*JB *TP
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2020-01-08
- VIN: 2V4RW3DG0BR
- Components: UNKNOWN OR OTHER
- Summary: WAS DRIVING VEHICLE IN ILLINOIS AND WAS PUSHING THE GAS BUT THE CAR WOULD NOT MOVE. FINALLY IT KIND OF JOLTED FORWARD AND STARTING MOVING BUT IN A JERKY KIND OF WAY. BROUGHT IT FOR A DIAGNOSTIC TEST THEY SAID IT WAS A WARRANT ISSUE TAKE IT THE THE DEALER. DID THAT THEY SAID IT WAS NOT UNDER WARRANT AND I PAID 1000 BUCKS TO GET IT FIXED SO I THOUGHT. HAPPENED AGAIN AND WENT BACK AND THEY SAID IT WILL NOT DO IT SO IT IS FINE. DROVE TO ARIZONA TO MOVE HERE AND AFTER A WEEK OF BEING HERE HAPPENED AGAIN. HUSBAND DROVE IT TO THE DEALERSHIP 3 TIMES, THE FIRST TIME THEY SAID THEY COULD NOT FIX IT. 2ND TIME SAID IT WAS A KNOWN RECALL THEY COULD NOT GET THE CODE FROM CORPORATE, 3RD TIME SAME EXCUSE. AND NOW TRYING AGAIN AND THEY KEEP SAYING THEY CAN NOT GET THE CODE FROM CORPORATE. IT IS A PCM SOFTWARE RECALL.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2017-07-01
- VIN: 2V4RW3DG7BR
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: STATIONARY-WILL NOT START. THE VAN WILL RANDOMLY NOT START. THE LIGHTS COME ON BUT THE ENGINE DOESN'T START. WE'VE HAD SEVERAL PARTS REPLACED WHEN VW GUESSES WHAT IT COULD BE, AND STILL HAVE THE PROBLEM. I'VE BEEN STRANDED MANY TIMES, HAD THE CAR TOWED, AND THEN VOLKSWAGEN CANNOT FIND A PROBLEM TO FIX BECAUSE THERE IS NO CODE. WE HAD THE ENTIRE TIPM MODULE REPLACED AND STILL HAVE ISSUES WITH RANDOM NONSTARTS. WE TOOK IT TO 2 VOLKSWAGEN DEALERS WHO CANNOT LOCATE A PROBLEM, JUST GUESSING. WE HAD OUR OWN MECHANIC REPLACE SOME CORRODED WIRES, AND STILL NOT FIXED. EXTREMELY FRUSTRATING. WE HAVE FOUR CHILDREN AND TO BE STRANDED SEVERAL TIMES, NEEDING A TOW, IS AWFUL. VOLKSWAGEN IS NOT HELPFUL. WE HAVE TAKEN VIDEOS OF THE NONSTARTS JUST TO PROVE THAT THIS HAPPENS. THE TOW TRUCK DRIVER ALSO TRIED TO START THE VAN. IT MAY START AGAIN AFTER TRYING FIVE MINUTES LATER, OR IT MAY NEED TO SIT OVERNIGHT. WINTER, SUMMER, HOT AND COLD, IT STILL HAPPENS. I'VE DEVELOPED SEVERE STRESS OVER THIS AND WE OWE TOO MUCH TO JUST TRADE IT IN. I DO NOT DRIVE IT UNLESS I HAVE TO DUE TO BEING SCARED IT MAY NOT START. PLEASE RECALL THIS VIN. IT IS A LEMON!
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2019-12-30
- VIN: 2V4RW3DG9BR
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY STARTING CONSISTENTLY AND WOULD SPUTTER. THE CONTACT HAD THE FUEL PUMP REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE MECHANIC AND THEY RECOMMENDED THAT THE TIPM RELAY ALSO NEEDED TO BE REPLACED. THE CONTACT RESEARCHED THE FAILURE AND FOUND THAT THE MANUFACTURER ISSUED A RECALL; HOWEVER, THE VIN WAS NOT INCLUDED. CAPITAL VOLKSWAGEN (3963 W TENNESSEE ST, TALLAHASSEE, FL 32304, (850) 692-5609) STATED THERE WERE NO RECALLS. THE CONTACT PLANNED TO HAVE THE VEHICLE REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,000.
Negative 2011 Volkswagen Routan car reviews
Positive 2011 Volkswagen Routan car reviews
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I hope you're doing well! I just wanted to let you know that I think this van is absolutely fantastic. It's definitely the most stylish and comfortable one I've come across in my search. This is actually my first time owning a VW, but I can already tell that it won't be my last!
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This is a fantastic minivan among the choices available. You get the space you need with style, which makes it stand out from the boring Honda, Toyota, and Kia models. I love that it has the VW tag on it, even though it's made by Chrysler. Overall, I couldn't be happier with this car!
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Hi there! I wanted to follow up on my earlier comments about my Routan. I've put over 24,000 miles on the car in the past 20 months and unfortunately, I've had to replace my front brakes and rotors twice. The rear rotors have also been turned twice and the rear brakes were replaced as well. The good news is that everything has been covered under warranty so far. However, I'm a bit concerned about having to replace the brakes every year once my lease is up and the service contract is no longer in effect. What do you think?
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A minivan? I never thought I would drive one. However, when my wife expressed her desire for a Toyota Sienna, I stumbled upon this vehicle and it completely won me over. It is the only minivan I would ever consider. The driving experience is akin to a German sports sedan, while the spacious interior rivals that of a luxury car. The auto boasts power everything, with leather Captains chairs in the front and back that recline to a 180 degree position. The rear seat is comfortable and also has power stowaway seats. The rear entertainment system allows for 2 movies at once, making it perfect for parents with children of different ages. It is important to note that this is NOT a Chrysler, and the suspension VW uses is superb.
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I bought a car with 80,000 km on it, and now it has 150,000 km. I just changed the oil and it's still going strong! I highly recommend it.
Other years of Volkswagen Routan
Are you having problems with your 2011 Volkswagen Routan?
Norval Will 2025-01-02
The 2011 VW Routan is a great improvement over the previous year thanks to design refreshes and a more powerful powertrain featuring a six-speed transmission, the new Penstar 3.6L 283 HP six-cylinder engine, and euro sport-tuned suspension. The build quality of the Routan's interior is excellent with high-quality materials. The exterior styling is nice and not overly boxy like the Dodge/Chrysler models, with sleek sloping lines that are just right. Storage is abundant and replaces the stow n go found in the Routan's cousin. The Routan is an excellent choice over Chrysler, but if you're looking for quality and refinement, Honda and Toyota may be a better choice.
Alec Stark 2024-10-16
This is my first minivan and I bought it used to save some money. However, I completely regret my purchase. My main complaint is the interior quality. It seems like everything is taped together. Both front seats creak, there are creaks in the pillars, a rattle in the dash, and the right sliding door rattles. Not to mention, the windows rattle when they are down. The suspension on this thing is definitely stiffer, which is fine, but when the interior is built so poorly, it easily shows. The worst part is that the Caravan seems better by a small margin. I am ditching this thing for an Odyssey and willing to lose some cash on my trade-in. That's just how much I dislike it.
Russel Hermiston 2024-08-16
I recently traded in my 2010 VW Routan SEL for a Honda Odyssey. Unfortunately, I had a lot of problems with my VW after only 30,000 miles. I have decided to stay away from Volkswagen in the future and no longer trust them. Thank you for listening to my experience.
Skye Maggio 2024-08-04
I will never purchase a Volkswagen vehicle again. In 2010, I bought a Routan for $40K, only to have the company discontinue production of the model two years later. When I attempted to sell the vehicle, even a Volkswagen dealer offered only $12K. I chose to keep the van, but it required thousands of dollars in repairs each year, often with unavailable parts. After a few years, I sold the vehicle for a mere $5K.
Kaleigh Walker 2024-07-18
I recently traded in my 2010 VW Routan SEL for a Honda Odyssey. Unfortunately, I had a lot of problems with my VW after only 30,000 miles. I have decided to stay away from Volkswagen in the future and no longer trust them. Thank you for listening to my experience.