2022 Mercedes-benz Sprinter 3500 problems

General information about Mercedes-benz-Sprinter 3500
Overview of popular issues
Analysis of common problems
Сomplaints list
Recalls list

The Mercedes-Benz Sprinter is a light commercial vehicle (van) built by Mercedes-Benz Group AG of Stuttgart, Germany as a large van, chassis cab, minibus, and pickup truck. In the past, the Sprinter had been sold under the Mercedes-Benz, Dodge, and Freightliner nameplates. In the U.S., it was built from complete knock down (CKD) kits by Freightliner. Re-badged and re-engined Sprinters were also sold by Volkswagen Commercial Vehicles as the Volkswagen LT and the Volkswagen Crafter. They are now primarily marketed by Mercedes-Benz.

In the Mercedes-Benz van lineup, the Sprinter is the largest model offered, followed by the mid-size Vito (aka Viano, V-Class, and EQV) and small Citan.

First generation (1995–2006, T1N)

Europe

The first generation Sprinter was launched in Europe in 1995 to replace the famous but outdated T1 Transporter van dating from 1977. Compared to the T1, the Sprinter had reduced the aerodynamic drag and moved the engine 290 mm (11 in) further forward to increase cabin space. It was the first Mercedes-Benz product to carry a name rather than an alphanumeric designation. It was released with four-wheel disc brakes equipped with an antilock braking system and was driven by the most powerful diesel engine in its class, with a power output of 90 kW (120 hp). The Sprinter was voted International Van of the Year for 1995.

The styling was updated in 2000 and 2002, accompanied by technical changes that included standard electronic stability control (2002).

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Common 2022 Mercedes-benz Sprinter 3500 problems

Based on complaints from owners of the 2022 Mercedes-Benz Sprinter 3500, common problems with this vehicle include:

EGR Valve Issues: Owners have reported recurring problems with the EGR (Exhaust Gas Recirculation) valve, leading to extended repair times due to part unavailability. This issue can cause emissions control problems, resulting in the vehicle being immobilized for significant periods.
Suspension Strut Bolt: Another common problem involves the front left suspension strut bolt not being secured properly, which can lead to a loss of steering control. This issue poses a safety risk as it affects the vehicle's handling and stability.
Wiring Harness Installation: Complaints have been raised about incorrectly installed wiring harnesses for electrically adjustable front swivel-seats. This issue can damage the wiring, potentially causing the front side airbags not to deploy as intended, compromising passenger safety.
Transmission Park Pawl: Some owners have experienced issues with the guide bushing on the parking pawl, leading to the parking pawl not engaging properly. This can result in the vehicle rolling away unexpectedly, posing a safety hazard.
Paint Adhesion: Concerns have been raised about the topcoat paint formula causing insufficient bonding of windows and interior lashing rails to the vehicle. This issue can impact the structural integrity of the vehicle, affecting its overall safety.

These common problems with the 2022 Mercedes-Benz Sprinter 3500 highlight various mechanical and safety issues that owners have encountered. Addressing these issues promptly through proper maintenance and timely repairs is crucial to ensure the vehicle's optimal performance and safety on the road.

2022 Mercedes-benz Sprinter 3500 car problems categorized by type of issue

After analyzing all complaints sent to the NHTSA and researching popular Mercedes-benz Sprinter 3500 problems, we found that the most common problems with these 2023 model year vehicles are:

Unknown or other problems
Electronic stability control (esc) problems
Electrical system problems
Engine problems
Wheels problems

The graph below shows statistics for all 2022 Mercedes-benz Sprinter 3500 vehicle components and the number of complaints received.

2022 Mercedes-benz Sprinter 3500 complaints

The NHTSA has received 6 complaints about various vehicle components related to the 2022 Mercedes-benz Sprinter 3500.

2024-08-01

UNKNOWN OR OTHER PROBLEM

Date Of Incident: 2023-05-04
VIN: W1W8ED3Y1NT
Components: UNKNOWN OR OTHER
Summary: This report concerns the crosswind assistance function on a Mercedes Sprinter van. Whenever a crosswind is detected, vehicle will radically and unevenly apply brakes. In my case, it most often seems to apply the front driver’s side brake. This results in a sudden dive towards the braking wheel and an uncommanded dramatic slowing of the vehicle. This is unnerving to say the least, and cannot be safe when doing 70 mph on an interstate alongside a tractor trailer, with another behind me, as I was doing in southern Nevada the first time I experienced it. While this form asks for the date the incident occurs, I am citing the first time I experienced it, but it is ongoing.

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2024-06-28

ELECTRONIC STABILITY CONTROL (ESC) PROBLEM

Date Of Incident: 2023-09-01
VIN: W1X8E33Y7NE
Components: ELECTRONIC STABILITY CONTROL (ESC)
Summary: The contact owns a 2022 Mercedes-Benz Sprinter 3500. The contact stated while driving 70 MPH, he briefly lost control of the vehicle after the crosswind stabilization system activated, drastically reducing speed to under 50 MPH and pulling the vehicle into the right lane. The vehicle returned to normal functionality, but the failure became a regular occurrence while driving through light crosswinds. The crosswind warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 2,000.

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2024-04-04

UNKNOWN OR OTHER PROBLEM

Date Of Incident: 2024-04-04
VIN: W1X8E33Y5LN
Components: UNKNOWN OR OTHER
Summary: During the week of [XXX], 2024 my Sprinter 3500, engine will not start. All lights come on dash. Called AAA insurance and they tried to jump start, vehicle would not start. Battery voltage good 12. 3 voltages. Towed the vehicle to Dealer. Dealer performed several tests, found ground W105 /3 missing securing nut. W105 is ground under the driver's seat grounded to the vehicle to provide grounding. This can only be reached by removing the driver's seat. The grounding nut was missing. The Dealer charged me $916.08. I mention to Mecedes-Benz Service advisor Brock Keck in Sacramento, it should be covered under warranty. They told me it is not covered under warranty. I bought the vehicle in 2022. I strongly believe that the ground nut was not installed properly by the Mercedes-Benz where the vehicle was assembled or manufactured. The millage in the vehicle is approximately 5,800 miles now. I am the first owner. Please help me to resolve this issue with the dealer. Thank you for your assistance to this matter. My email is [XXX] my phone number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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2024-01-23

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE PROBLEM

Date Of Incident: 2024-01-22
VIN: W1Y5EDHY0NT
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Summary: I did spend lots from my pocket to maintain this vehicle.I parked my vehicle for few days in my driveway.i try to start my vehicle once I get back from break.It won’t started.I even changed the new battery but I couldn’t be able to start.I towed to the dealership yesterday.Not sure what is the problem

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2023-11-21

WHEELS PROBLEM

Date Of Incident: 2023-09-21
VIN: W1X8E33Y5NN
Components: WHEELS
Summary: The contact owns a 2023 Renegade RV built on a 2022 Mercedes-Benz Sprinter Chassis. The contact stated that while an independent mechanic was servicing the vehicle, he noticed that the rear inner tires had rubber valve stems. The contact stated that an independent mechanic had informed him that the rubber material of the valve stems was inadequate for the RV weight capacity. The mechanic informed the contact that the rubber material was inadequate because the generation of heat while driving could add more pressure to the tire, which could in turn damage the rubber valve stems, and could cause the tire to deflate or to blow out. The mechanic replaced the rear inner tires rubber valve stems with steel valve stems. The contact stated that the information had raised concerns because the rubber valve stems had caused the tires of the RV he previously owned to fail while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was repaired. The failure mileage was 8,000.

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2023-09-26

POWER TRAIN PROBLEM

Date Of Incident: 2023-08-31
VIN: W1X8E33Y1NN
Components: POWER TRAIN
Summary: This is regarding a 2023 Winnebago View 24D RV on a 2022 Mercedes Sprinter chassis. While attempting to back up an incline (transmission in reverse gear) the RV will not move. Engine revs up to only approximately 1800 rpm, but the RV remains stationary. Incline is our driveway, connecting to a parking area for the RV off to the side. Climbing hills with transmission in "Drive" is no problem. I took the RV to Mercedes Benz of Knoxville, Tenn., and they stated that they could not duplicate the issue, that the vehicle performs "as designed". They further stated that they had another vehicle in the shop for service and it performed in the same manner. I have no idea how steep an incline they tried, but our driveway is fairly steep. Gross Vehicle Weight Rating is 11,030 lbs. I had the RV weighed after loading it fully, and it totaled 10,725 lbs. No warnings appeared on the dash and no telltale symptoms. Mileage on the RV is 3150. Issue first appeared at approx. 2700, after I had the parking area built, so I can only assume the issue was present since new; I had never tried to back uphill before this. Backing up on level ground presents no problem. I tried calling MB technical support, but they only told me that I had to take it to a dealer; that they had no other options. I have a copy of the service order from Mercedes of Knoxville, but currently not able to scan. Will be able to at a later date.

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2022 Mercedes-benz Sprinter 3500 recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 6 recalls for different components of the 2022 Mercedes-benz Sprinter 3500.

2023-12-21

Manufacturer: Daimler Vans USA, LLC
Components: STRUCTURE:CRITICAL FASTENERS
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
Consequence: Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.

2023-12-21

Manufacturer: Daimler Vans USA, LLC
Components: STRUCTURE:CRITICAL FASTENERS
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Consequence: A detached partition wall can increase the risk of injury.
Remedy: Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

2023-12-01

Manufacturer: Daimler Vans USA, LLC
Components: STRUCTURE:BODY
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Consequence: An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
Remedy: Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. A second notice will be sent once the final remedy is available anticipated November 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.

2023-03-24

Manufacturer: Daimler Vans USA, LLC
Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Consequence: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Remedy: Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

2023-02-17

Manufacturer: Daimler Vans USA, LLC
Components: AIR BAGS:SIDE/WINDOW
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.
Consequence: An air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy: Dealers will inspect and reattach the wiring harnesses, as necessary, free of charge. Owner notification letters were mailed March 17, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 5491810.

2022-10-21

Manufacturer: Daimler Vans USA, LLC
Components: POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
Consequence: Vehicle rollaway increases the risk of a crash.
Remedy: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.