2020 Mercedes-benz Glc350 problems

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The Mercedes-Benz GLC is a compact luxury crossover SUV introduced in 2015 for the 2016 model year that replaced the GLK-Class. According to Mercedes-Benz, it is the SUV equivalent to the C-Class.

Under the vehicle naming scheme maintained by Mercedes-Benz, SUVs use the base name "GL", followed by the model's placement in Mercedes-Benz hierarchy. The "G" is for Geländewagen (German for off-road vehicle) and alludes to the long-running G-Class. This is followed by the letter "L" that acts as a linkage with the letter "C" to signify that the vehicle is a SUV equivalent to the C-Class.

First generation (X253/C253; 2015)

Like its predecessor, it is assembled at Mercedes-Benz's plant in Bremen, Germany. Since the main GLC production site in Bremen already runs at full capacity, Mercedes-Benz have decided to expand the production capacity by utilizing Valmet Automotive plant at Uusikaupunki, Finland. The manufacturing of the GLC started in Finland during Q1 of 2017.

The first-generation GLC was available in a five-door body style with seating for five. Mercedes also offers a GLC Coupé, with a sloping rear roof design. In mainland Europe, it is available with three diesel engines, three petrol engines, and a plug-in hybrid. In the United Kingdom, only three diesels and one petrol AMG-model are offered.

Power comes from a choice of 2.0-litre 4-cylinder turbocharged petrol (same engine combined with the electric engine in the 350e hybrid) and 2.2-liter 4-cylinder turbo diesel engines in various power stages mated to a 9-speed (7-speed for the 350e hybrid) G-Tronic automatic transmission. 4MATIC all-wheel-drive is standard in some markets and optional in others. The GLC has a track width of 63.9 in (1,623 mm) in front and 63.7 in (1,618 mm) in the rear. Trunk volume is rated at 20.5 cu ft (580 L).

In the German home market, the GLC 250 4MATIC petrol version is joined by GLC 220d 4MATIC and GLC 250d 4MATIC diesel versions along with a plug-in hybrid version called the 350e. In North America, only the GLC 300, GLC 43 AMG and GLC 63 AMG are available.

2020 Mercedes-benz Glc350

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Common 2020 Mercedes-benz Glc350 problems

Based on the complaints from owners of the 2020 Mercedes-Benz GLC 350, several common problems have been reported:

  1. Gas Cap Issues:
    • One of the most common causes of the check engine light coming on is a loose, broken, or missing gas cap. The gas cap serves multiple purposes, including preventing hazardous gas fumes from being released, sealing the fuel system, and maintaining pressure within the fuel tank. If the gas cap is defective, it can lead to fuel loss through evaporation, resulting in more frequent trips to the pump and increased expenses.
  2. Aftermarket Items:
    • Issues with aftermarket alarms, exhaust systems, or other components can cause significant problems with the GLC 350 if not installed correctly. Poor installation of aftermarket items can drain the battery, trigger the check engine light, or even prevent the vehicle from starting. Ensuring that aftermarket items are installed accurately is crucial to avoid damage and costly repairs.
  3. Vacuum Leak:
    • A vacuum leak in the Mercedes-Benz GLC 350 can lead to high RPM in idle or random surges. Over time, vacuum hoses can dry out and crack, especially when exposed to extreme temperatures. Identifying and fixing vacuum leaks promptly is essential to maintain the vehicle's performance and efficiency.
  4. Catalytic Converter Issues:
    • Problems with the catalytic converter, which is part of the exhaust system, can arise due to neglected maintenance. A malfunctioning catalytic converter can lead to emission test failures, reduced engine performance, poor fuel economy, and higher operating temperatures. Timely maintenance and repairs are crucial to prevent further damage.
  5. Oxygen Sensor (O2 Sensor) Malfunction:
    • The O2 sensor measures oxygen levels in the exhaust system, affecting fuel economy and engine performance. A defective O2 sensor can lead to decreased fuel efficiency, damage to the catalytic converter, and issues with spark plugs. Failing to replace a faulty O2 sensor can also result in emissions test failures.
  6. Battery Problems:
    • A low or dead battery can cause various issues in the GLC 350, affecting the vehicle's ability to start, illuminate the road, operate electronic features, and charge devices. While modern vehicle batteries are more durable, ensuring the battery is in good condition is essential for the proper functioning of the vehicle.

These common problems reported by owners of the 2020 Mercedes-Benz GLC 350 highlight the importance of regular maintenance, prompt repairs, and attention to detail when installing aftermarket components to ensure the vehicle's optimal performance and longevity.

2020 Mercedes-benz Glc350 engine

What are the most common problems with Mercedes GLC?

What are the most common problems with a used Mercedes GLC estate? Some GLCs have been known to make noises when full lock is applied and the steering also seem to be susceptible to a problem known as 'crabbing', where the wheels on one axle of the car appear to be out of alignment with those on the other.

Is the GLC 350e discontinued?

Updates for 2022 include standard adaptive high-beam assist, and the 350e was discontinued.

Is Mercedes GLC a reliable car?

Mercedes GLC reliability

In our ownership survey, the GLC finished in 38th place overall from 75 cars, with owners praising its safety technology and design. Running costs were less favourable, though, which includes expensive servicing costs and middling reliability.

Which GLC engine is best?

Every version of the GLC comes with plenty of standard equipment, so we think you're best sticking with the entry-level AMG Line model. Likewise, we recommend the entry-level 220d diesel engine because it has plenty of power and helps to keep the cost down.

2020 Mercedes-benz Glc350 complaints

The NHTSA has received 0 complaints about various vehicle components related to the 2020 Mercedes-benz Glc350.

You can leave your car complaint via the special form below.

2020 Mercedes-benz Glc350 recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 2 recalls for different components of the 2020 Mercedes-benz Glc350.

2022-05-20
  • Manufacturer: Mercedes-Benz USA, LLC
  • Components: ELECTRICAL SYSTEM:SOFTWARE
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
  • Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
  • Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
2021-02-05
  • Manufacturer: Mercedes-Benz USA, LLC
  • Components: ELECTRICAL SYSTEM:SOFTWARE
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
  • Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
  • Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
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Additional sources

More sources of information about 2020 Mercedes-benz Glc350 problems:

I have a 2020 GLC 350 e (hybrid). I have had consistent problems ...
I have a 2020 GLC 350 e (hybrid). I have had consistent problems ...
https://www.justanswer.com/mercedes/nn3ho-2020-glc-350-hybrid-consistent.html

Dec 12, 2023 ... My question is can I just continue to drive the car until I can get it to a dealer? Mechanic's Assistant: The Mercedes Mechanic can absolutely ...

2020 Mercedes-Benz GLC Problems | Kelley Blue Book
2020 Mercedes-Benz GLC Problems | Kelley Blue Book
https://www.kbb.com/mercedes-benz/glc/2020/common-problems/

How reliable is the 2020 Mercedes-Benz GLC? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 ...

GLK350: Common problems? - MBWorld.org Forums
GLK350: Common problems? - MBWorld.org Forums
https://mbworld.org/forums/glk-class-x204/306432-glk350-common-problems.html

Jul 6, 2009 ... I'm not buying another car til 2 months from now, so I'll do some more research and wait for any more updates. Who knows what may happened to a ...

2020 Mercedes GLC Review, Problems, Reliability, Value, Life ...
2020 Mercedes GLC Review, Problems, Reliability, Value, Life ...
https://www.vehiclehistory.com/report/mercedes-benz/glc-class/2020

Nov 3, 2023 ... The 2020 Mercedes-Benz GLC, known for its luxurious build and sophisticated design, also offers ample storage solutions suitable for various ...

2020 Mercedes-Benz GLC Reliability - Consumer Reports
2020 Mercedes-Benz GLC Reliability - Consumer Reports
https://www.consumerreports.org/cars/mercedes-benz/glc/2020/reliability/

The owner comments describe problems respondents experienced with this vehicle. Engine Electrical. Alternator, starter, hybrid battery replacement, hybrid ...

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