2019 Mercedes-benz Glc350 problems
The Mercedes-Benz GLC is a compact luxury crossover SUV introduced in 2015 for the 2016 model year that replaced the GLK-Class. According to Mercedes-Benz, it is the SUV equivalent to the C-Class.
Under the vehicle naming scheme maintained by Mercedes-Benz, SUVs use the base name "GL", followed by the model's placement in Mercedes-Benz hierarchy. The "G" is for Geländewagen (German for off-road vehicle) and alludes to the long-running G-Class. This is followed by the letter "L" that acts as a linkage with the letter "C" to signify that the vehicle is a SUV equivalent to the C-Class.
First generation (X253/C253; 2015)
Like its predecessor, it is assembled at Mercedes-Benz's plant in Bremen, Germany. Since the main GLC production site in Bremen already runs at full capacity, Mercedes-Benz have decided to expand the production capacity by utilizing Valmet Automotive plant at Uusikaupunki, Finland. The manufacturing of the GLC started in Finland during Q1 of 2017.
The first-generation GLC was available in a five-door body style with seating for five. Mercedes also offers a GLC Coupé, with a sloping rear roof design. In mainland Europe, it is available with three diesel engines, three petrol engines, and a plug-in hybrid. In the United Kingdom, only three diesels and one petrol AMG-model are offered.
Power comes from a choice of 2.0-litre 4-cylinder turbocharged petrol (same engine combined with the electric engine in the 350e hybrid) and 2.2-liter 4-cylinder turbo diesel engines in various power stages mated to a 9-speed (7-speed for the 350e hybrid) G-Tronic automatic transmission. 4MATIC all-wheel-drive is standard in some markets and optional in others. The GLC has a track width of 63.9 in (1,623 mm) in front and 63.7 in (1,618 mm) in the rear. Trunk volume is rated at 20.5 cu ft (580 L).
In the German home market, the GLC 250 4MATIC petrol version is joined by GLC 220d 4MATIC and GLC 250d 4MATIC diesel versions along with a plug-in hybrid version called the 350e. In North America, only the GLC 300, GLC 43 AMG and GLC 63 AMG are available.
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Common 2019 Mercedes-benz Glc350 problems
Based on complaints from owners of the 2019 Mercedes-Benz GLC350e, common problems with this car include:
- Windows Not Rolling Down: Some owners have experienced issues with the windows not rolling down around 30,000 miles. This problem is often attributed to worn-out window motors, with replacement costs averaging around $550, depending on local labor rates.
- Frozen Stereo System: A few GLC models have encountered frozen stereo systems within the first 1,000 miles. Fortunately, software updates are available to enhance the reliability of the stereo system. While most dealerships offer free software updates, some may charge around $100 for labor.
- Recalls: The 2019 Mercedes-Benz GLC has been subject to 12 recalls, which is higher than many other luxury SUVs. Some of the most serious recalls address issues like a loss of power steering, software system problems, roof panel issues, and fuel leaks at the fuel rails. Mercedes-Benz provides free replacements for affected steering units to mitigate the risk of accidents.
- Climate System Malfunctions: Complaints have surfaced regarding the climate system, including problems with the AC compressor, blower motor, condenser, evaporator, and heater system. Issues such as electrical failures and refrigerant leakage have been reported, leading to the replacement of entire AC units in some cases.
- Hybrid Malfunctions: The GLC350e hybrid model has faced specific challenges, with reports of malfunctions caused by the A/C compressor. Some owners have experienced difficulties starting the car and noted poor acceleration performance. These issues have led to dissatisfaction among owners and multiple visits to dealerships for repairs.
These problems highlight various technical issues that owners of the 2019 Mercedes-Benz GLC350e have encountered, ranging from common electrical and mechanical concerns to specific challenges related to hybrid components.
What are the most common problems with Mercedes GLC?
What are the most common problems with a used Mercedes GLC estate? Some GLCs have been known to make noises when full lock is applied and the steering also seem to be susceptible to a problem known as 'crabbing', where the wheels on one axle of the car appear to be out of alignment with those on the other.
Is Mercedes GLC a reliable car?
Mercedes GLC reliability
In our ownership survey, the GLC finished in 38th place overall from 75 cars, with owners praising its safety technology and design. Running costs were less favourable, though, which includes expensive servicing costs and middling reliability.
Which GLC engine is best?
Every version of the GLC comes with plenty of standard equipment, so we think you're best sticking with the entry-level AMG Line model. Likewise, we recommend the entry-level 220d diesel engine because it has plenty of power and helps to keep the cost down.
Is GLC 350e discontinued?
Updates for 2022 include standard adaptive high-beam assist, and the 350e was discontinued.
2019 Mercedes-benz Glc350 complaints
The NHTSA has received 0 complaints about various vehicle components related to the 2019 Mercedes-benz Glc350.
You can leave your car complaint via the special form below.
2019 Mercedes-benz Glc350 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 3 recalls for different components of the 2019 Mercedes-benz Glc350.
- Manufacturer: Mercedes-Benz USA, LLC
- Components: ELECTRICAL SYSTEM:SOFTWARE
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
- Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
- Manufacturer: Mercedes-Benz USA, LLC
- Components: COMMUNICATION
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
- Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
- Manufacturer: Mercedes-Benz USA, LLC
- Components: ELECTRICAL SYSTEM:SOFTWARE
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Additional sources
More sources of information about 2019 Mercedes-benz Glc350 problems:
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