2020 Mercedes-benz Glb250 problems

General information about Mercedes-benz-Glb250
Overview of popular issues
Recalls list

The Mercedes-Benz GLB (model code X247) is a crossover SUV produced by Mercedes-Benz. It was unveiled by the German manufacturer Daimler AG on 10 June 2019 in Park City, Utah. It was previously unveiled as a concept car to the public at the Shanghai Auto Show in April 2019.

The GLB is positioned between the GLA and the larger GLC in size, however unlike these vehicles the GLB is equipped with optional third row seating due to better space distribution. The launch date for taking orders began in July 2019. The production commenced at the end of 2019 for the 2020 model year.

Overview

The GLB uses the same front-wheel-drive MFA2 platform as the W177 A-Class and the H247 GLA, but the wheelbase is 10 cm (3.9 in) longer to give it extra practicality. The result is that at 4.63 m (182.3 in), it is only 22 mm (0.9 in) shorter than a X253 GLC. Mechanically, it has standard all-wheel-drive and an eight-speed dual clutch automatic transmission, and shares its engine lineup with the A-Class.

The model adopts a square, angular style inspired by the larger X167 GLS and the former boxy shaped X204 GLK-Class. It features a MacPherson strut front and multi-link rear suspension with optional adaptive damping. Inside, the widescreen cockpit and the latest version of the MBUX interface is featured.

The Mercedes-AMG GLB 35 4MATIC was announced on 28 August 2019 in time for the 2019 IAA Frankfurt Auto Show. The GLB 35 4MATIC is the first of the 35-series models to have an eight-speed automatic gearbox; other 35-series models (A 35 4MATIC and CLA 35 4MATIC) continue with seven-speed automatic gearboxes. Fitted to GLB 35 4MATIC, the AMG-specific Panamericana Grille is used on the 35-series model for the first time.

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Common 2020 Mercedes-benz Glb250 problems

The 2020 Mercedes-Benz GLB250 has been reported to have several common problems by its owners. One of the most frequently mentioned issues is a rattling noise coming from the top of the dashboard. This noise seems to be related to road conditions, as it becomes more pronounced over bumps and at higher speeds. Despite multiple attempts, dealers have been unable to diagnose and repair this problem, leaving some owners frustrated and considering selling their vehicles.

Another issue that has affected a significant number of 2020 GLB250s is related to electrical problems due to water intrusion. The National Highway Traffic Safety Administration (NHTSA) has issued a recall for 5,680 vehicles due to this issue. Water can leak into the front passenger seat's footwell from the wheel well area, potentially damaging electrical components. This condition can lead to various problems, such as engine stalls, failure to start, or faulty instrument cluster performance.

Additionally, there have been reports of faulty airbags in the 2020 GLB250. The front passenger airbag inflator and cushion may not have been installed correctly within the airbag module, which could lead to the airbag tearing when deployed in an accident, increasing the risk of injury or death. The NHTSA has issued a recall for 17 vehicles due to this issue.

Another recall affecting the 2020 GLB250 involves faulty side-curtain airbags. Mercedes is recalling 16 vehicles because the safety devices may not deploy correctly in a crash. This issue is due to a deviation in the production process, which may have resulted in the installation of unapproved curtain airbag variants on the driver and passenger side.

Lastly, some 2020 GLB250 owners have reported issues with the fuel rail and injectors. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, causing a fuel leak. This issue affects GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine.

These issues, along with the rattling noise, highlight the need for Mercedes-Benz to address these problems to ensure the safety and satisfaction of its customers.

What is the issue with GLB 250?

Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB250 vehicles. The Electronic Stability Program (ESP) unit may be damaged, which can result in disabled anti-lock brakes (ABS), disabled electronic stability control (ESC), and an electrical short circuit.

Is Mercedes GLB expensive to maintain?

Maintenance for Mercedes-Benz vehicles costs an average of $908 per year of ownership, according to RepairPal.

How reliable is Mercedes GLB?

Is the 2023 Mercedes-Benz GLB Reliable? The 2023 Mercedes-Benz GLB has a predicted reliability score of 73 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average and 0-69 is Fair and considered below average.

Is the Mercedes GLB noisy?

However I notice that the GLB isn't as soundproof like the Mazda is. I think it was around more 3-4 db when driving on the same road conditions. The car tyre is a Continental Premium Contact 6 on 19inch wheels.

2020 Mercedes-benz Glb250 complaints

The NHTSA has received 0 complaints about various vehicle components related to the 2020 Mercedes-benz Glb250.

You can leave your car complaint via the special form below.

2020 Mercedes-benz Glb250 recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 19 recalls for different components of the 2020 Mercedes-benz Glb250.

2023-11-01

Manufacturer: Mercedes-Benz USA, LLC
Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Consequence: Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
Remedy: Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

2022-05-20

Manufacturer: Mercedes-Benz USA, LLC
Components: ELECTRICAL SYSTEM:SOFTWARE
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

2022-04-08

Manufacturer: Mercedes-Benz USA, LLC
Components: BACK OVER PREVENTION:DISPLAY FUNCTION
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

2021-12-17

Manufacturer: Mercedes-Benz USA, LLC
Components: SUSPENSION:FRONT
Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 AMG GLB35, 2019-2020 A220, and 2020 GLB250 vehicles. The integral carrier that supports the front axle may corrode, causing it to fail.
Consequence: Front axle carrier failure may result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the integral carrier, as necessary, free of charge. Owner notification letters were mailed July 29, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022070009.

2021-12-13

Manufacturer: Mercedes-Benz USA, LLC
Components: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Consequence: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

2021-08-13

Manufacturer: Mercedes-Benz USA, LLC
Components: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. In the event of a crash, the air bag control unit software may not activate the front seat belts and front passenger air bag properly.
Consequence: Air bags and seat belts that do not function properly can increase the risk of injury in a crash.
Remedy: Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

2021-07-12

Manufacturer: Mercedes-Benz USA, LLC
Components: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB 250 vehicles. The accessory power outlet for the second-row seating may have excessive voltage due to an incorrect voltage converter socket.
Consequence: Excessive voltage through the accessory power outlet to a connected device can increase the risk of a fire.
Remedy: Dealers will inspect and replace the voltage converter, as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021080005.

2021-07-02

Manufacturer: Mercedes-Benz USA, LLC
Components: EXTERIOR LIGHTING:HEADLIGHTS
Summary: Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

2021-05-28

Manufacturer: Mercedes-Benz USA, LLC
Components: STRUCTURE
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, an engine stall while driving, or the vehicle may not start.
Consequence: Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
Remedy: Dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. Owner notification letters were mailed July 20, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070009.

2021-05-28

Manufacturer: Mercedes-Benz USA, LLC
Components: AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. The front passenger air bag inflator and cushion may be improperly attached inside the air bag module, which could result in the air bag cushion tearing upon deployment.
Consequence: An air bag that does not deploy properly during a crash can increase the risk of injury.
Remedy: Dealers will replace the front passenger air bag module, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060011.

2021-05-28

Manufacturer: Mercedes-Benz USA, LLC
Components: AIR BAGS:SIDE/WINDOW:CURTAIN
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. The side curtain air bags may not deploy properly during a crash.
Consequence: Air bags that do not deploy as intended can increase the risk of injury.
Remedy: Dealers will replace the side curtain air bags, free of charge. Owner notification letters were mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

2021-05-14

Manufacturer: Mercedes-Benz USA, LLC
Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

2021-04-01

Manufacturer: Mercedes-Benz USA, LLC
Components: STRUCTURE:BODY:TAILGATE
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB35 AMG, and 2020-2021 GLB250 vehicles. The side spoilers on the tailgate might not have been installed correctly, allowing them to detach.
Consequence: Detached spoilers can create a road hazard, increasing the risk of a crash or injury.
Remedy: MBUSA will notify owners, and dealers will inspect and, if necessary, replace the side spoilers, free of charge. Owner letters were mailed July 2, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021050009.

2021-04-01

Manufacturer: Mercedes-Benz USA, LLC
Components: STRUCTURE:BODY
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLB250 vehicles. The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.
Consequence: Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.
Remedy: MBUSA will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040015.

2021-02-05

Manufacturer: Mercedes-Benz USA, LLC
Components: ELECTRICAL SYSTEM:SOFTWARE
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

2020-10-09

Manufacturer: Mercedes-Benz USA, LLC.
Components: AIR BAGS:SIDE/WINDOW
Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. The window air bag in the A-pillar area may not be mounted correctly, affecting its performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Consequence: In the event of a crash that deploys the window air bag, the catch strap could disconnect and increase the risk of injury.
Remedy: MBUSA will notify owners, and dealers will check the mounting of the window air bag and correct it as necessary, free of charge. The recall began October 30, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100010.

2020-09-14

Manufacturer: Mercedes-Benz USA, LLC.
Components: SEATS:MID/REAR ASSEMBLY
Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. The second row seat may not be correctly aligned within the seat track on one side, possibly causing the seat to not lock properly into place.
Consequence: If the second row seat is not locked into place, there could be an increased risk of injury to the seat occupants in a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the installation of the second row seat and correct it, if necessary, free of charge. The recall began October 23, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090020.

2020-08-14

Manufacturer: Mercedes-Benz USA, LLC.
Components: STRUCTURE:BODY
Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. The rear spoiler above the tailgate may not have been welded correctly. This could result in parts of the spoiler detaching from the vehicle.
Consequence: If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the rear spoiler and replace it, if necessary, free of charge. The recall began October 23, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090006.

2020-05-01

Manufacturer: Mercedes-Benz USA, LLC.
Components: STRUCTURE
Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, or an engine stall while driving without the ability to restart the vehicle.
Consequence: Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070009.

Additional sources

More sources of information about 2020 Mercedes-benz Glb250 problems:

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