2012 Kia Sorento problems
The Kia Sorento (Korean: 기아 쏘렌토, romanized: Gia Sorento) is a series of automobiles manufactured by the South Korean manufacturer Kia since 2002 through four generations. Initially a compact SUV built on a body-on-frame chassis, the second-generation Sorento transitioned to a larger car-based platform which placed it into the mid-size crossover SUV class, and has been developed alongside the Hyundai Santa Fe.
First generation (BL; 2002)
2002–2006
Debuting in February 2002, the first generation Sorento was a traditional truck-based body-on-frame SUV. All American Sorentos also came with dual front airbags and dual side-curtain airbags in the front and rear. An optional four-wheel drive system with low range received praise for adding to the vehicle's off-road ability.
It had two transmission options, a 5-speed manual or 4- and 5-speed automatic (pre-2005 models have a 4-speed automatic, whilst 2005 Sorentos came with a 5-speed tip-tronic style automatic). First generation Sorentos are equipped with a Hyundai-manufactured 3.5-liter 24-valve DOHC V6 engine producing 192 hp (143 kW) at 5500 rpm, and 217 lb⋅ft (294 N⋅m) of torque at 3,000 rpm. Common features of the first generation Sorento were 4-wheel disc brakes (standard on all models), optional anti-lock braking system (ABS), and a 21.1-gallon (79.9 litres) fuel tank.
There were two trim levels available for the Sorento: either the base LX or the up-level EX. Both models included an AM/FM stereo with a single-disc CD player and an eight-speaker audio system, dual front airbags and front and rear side-impact SRS airbags (side-impact front and rear SRS airbags for North American-market models ONLY), cloth seating surfaces, a power-adjustable front driver's seat, air conditioning, power door locks and windows, tinted windows, aluminum-alloy wheels, keyless entry, wood interior trim accents, a split-folding second-row rear bench seat, and monotone exterior paint as standard equipment. Features such as satellite radio (on later models), leather-trimmed seating surfaces, heated front seats, a ten-speaker premium audio system, cassette and CD players, an in-dash CD changer, power front bucket seats, seventeen-inch (17") aluminum-alloy wheels, a power sunroof, two-tone exterior paint, and a security system were available regardless of trim level choice.
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Common 2012 Kia Sorento problems
The 2012 Kia Sorento has been reported to have several common problems based on complaints from owners. One of the most significant issues is engine failure, which has been reported in nearly half of the complaints registered with the National Highway Traffic Safety Administration (NHTSA).
Another common problem with the 2012 Kia Sorento is airbag issues. Airbag system warning lights that randomly activate unnecessarily are frequently reported, but no recall has been issued, leaving buyers with a repair bill that may be in excess of $2,000.
Paint quality also seems to be poor on some 2012 Kia Sorentos, with many owners reporting peeling and an easily damaged finish. These paint issues have been noted on both plastic and metal body panels, and are not confined to a particular factory paint color.
The 2012 Kia Sorento's air conditioning system is also a common source of complaints, with owners reporting inadequate cooling, intermittent functioning, or outright failure of the air conditioning compressor. Failed or malfunctioning heat and ventilation system controls are not uncommon, and navigation systems have also been known to fail.
In summary, the 2012 Kia Sorento has several common problems, including engine failure, airbag issues, poor paint quality, headlight problems, and air conditioning system failures. These issues have led to multiple recalls and an open NHTSA investigation, and can result in significant repair costs for owners.
Is Kia Sorento 2012 a good car?
Edmunds says
No longer simply just a good value, the 2012 Kia Sorento is now an excellent pick for a small or midsize crossover SUV.
What is the biggest problem with Kia Sorento?
The common issues include engine problems, electrical problems, airbag problems, seat belt problems, lights problems, and body/paint problems. The worst issue that plagues these Kia Sorento models is engine failure. This occurs when most consumers have accumulated an average of 62,000 miles.
Is there a recall on 2012 Kia Sorento engine?
Summary: Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine. Tip: Recalls don't affect every vehicle of the same year, make and model.
Are Kia Sorentos reliable cars?
Quality and Reliability 81.0/100
The 2024 Kia Sorento has a predicted reliability score of 81 out of 100.
2012 Kia Sorento car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Kia Sorento problems, we found that the most common problems with these 2023 model year vehicles are:
- Engine problems
- Electrical system problems
- Service brakes problems
- Unknown or other problems
- Air bags problems
The graph below shows statistics for all 2012 Kia Sorento vehicle components and the number of complaints received.
Latest 25 complaints 2012 Kia Sorento
The NHTSA has received 839 complaints about various vehicle components related to the 2012 Kia Sorento. Below are the 25 most recent complaints reported for 2012 Kia Sorento vehicles.
SERVICE BRAKES, HYDRAULIC PROBLEM
- Date Of Incident: 2024-09-26
- VIN: 5XYKW4A28CG
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: See attached document for complaint.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2024-10-14
- VIN: 5XYKT3A65CG
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
- Summary: There is a recall on my vehicle. I received my first letter in May2024. I took it to dealership and they ran test but said they couldnt fix the recall bc Kia hasn't sent them the remedy so they sent us home. I called Kia customer service and they said when remedy is ready I'll get another letter. I just got that letter a few days ago and called dealership (Superior kia Orangeburg SC). They will fix recall but trying to charge me for testing again claiming it's because recall wasn't fixed last time I brought it in..this was not my fault and they sent me home saying they were unable to fix at the time. This is a recall and I'm not supposed to be charged. They refuse to fix recall unless I pay them.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-08-14
- VIN: 5XYKT3A69CG
- Components: UNKNOWN OR OTHER
- Summary: Pearl White 2012 KIA SORENTO paint peeling/chipping on passenger side hood.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-09-08
- VIN: 5XYKW4A24CG
- Components: UNKNOWN OR OTHER
- Summary: 2012 white pearl Kia sorento paint chipping and peeling off to reveal the bare metal below making it susceptible to rusting. It started on my hood and progressively got worse until I got the entire hood repainted. Now it is starting on the roof of my car and peeling off in big flakes. It continues to get worse.
ENGINE PROBLEM
- Date Of Incident: 2024-08-27
- VIN: 5XYKUDA68CG
- Components: ENGINE
- Summary: The contact owns a 2012 Kia Sorento. The contact stated that while driving at undisclosed speeds, the vehicle was making an abnormal knocking sound. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was determined that the engine needed to be replaced, and the knock sensor software needed to be updated. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 193,999.
ENGINE AND ENGINE COOLING PROBLEM
- Date Of Incident: 2024-08-15
- VIN: 5XYKU4A64CG
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2012 Kia Sorento. The contact stated while driving 65 MPH, the vehicle stalled. The check engine warning light was illuminated. The contact was able to pull over to the side of the road, and the vehicle was towed to the residence. The vehicle was then towed to the used car dealer where it was purchased. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The dealer Serra Kia of Jackson (175 Stonebridge Blvd, Jackson, TN 38305) was contacted and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) because the engine had already seized. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the recall repair could not be performed because a previous recall had not been performed on the vehicle. The failure mileage was approximately 172,000.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-09-08
- VIN: 5XYKUDA22CG
- Components: UNKNOWN OR OTHER
- Summary: I was driving down the freeway and suddenly heard a large pop from above my head, then looked in my rear view mirror and saw what turned out to be part of my sunroof falling on the road behind me. A bit of glass fell into the cabin, but most flew off immediately or was caught by the fabric cover. I pulled over and my front sunroof panel had shattered. I did not see any object coming at us from ahead prior to this happening and think it was spontaneous.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-08-23
- Fire: 1
- VIN: 5XYKTCA68CG
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: On August 23rd 2024, I drove this vehicle all day. But, upon reaching our final destination (ER department entrance) smoke began rolling out from under the hood. Once getting out to inspection the vehicle someone hollered for a extinguisher. I turned to look at the vehicle and I could see underneath of the 2012 kia sorento had flames. My son was still in the car so my mother and I ran to get him out of his rear facing carseat and ran away from the vehicle. At this time the vehicle still had a fire that went out with extinguisher but quickly light back up. After this the whole are and car filled with smoke. Fire department was called and this took them awhile to fully extinguish the fire. This could have hurt myself, my child, and my mother. I lost alot of valuable things including my son's new carseat, my children's double stroller, a tablet, clothing, etc. I have called Kia as I found out there was a recall that kia has none about and started sending notices out November 14th 2023. My vehicle sat at a kia dealership from January to March 6th and if this recall was so drastic such as a car fire why was this not taken car of when my vehicle sat for 2 months. I have a call into Kia as of Monday August 26th 2024. I am still waiting for a rep to be assigned my claim and to speak to them. As of Today August 28th 2024 Noone has reached out to me.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-07-24
- VIN: 5XYKTCA65CG
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
- Summary: While driving, the RPMS go to zero and the car stops and I lose all power. Yes, it's a safety risk to me and other drivers because it shuts off while driving. Someone following behind me can run into me. Yes, I took it to Ourisman Kia of Catonsville twice - They reproduced it happening the 2nd time I dropped it off after showing them a video of what happens. They said they don't know how to fix it. No, the vehicle was only inspected by the dealer. See video attached regarding warning lamps/messages etc.
ENGINE PROBLEM
- Date Of Incident: 2024-07-23
- VIN: 5XYKT3A63CG
- Components: ENGINE
- Summary: The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer and the recall repair was performed. The contact stated that after leaving the dealer, the vehicle hesitated to accelerate while driving. The check engine warning light was illuminated. The dealer was made aware of the failure and informed the contact that Customer Satisfaction Number: 2304 (Anti-Theft S/W Logic Upgrade & Decal Installation) was also performed, which could have caused the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 81,476.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-07-20
- VIN: 5XYKT3A10CG
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: My 2012 Kia Sorento has a recall for the motor, and I had taken it to Kia for an inspection and the dealer stated to me that my car does not have a recall on it. Recently my car stalled on the road while I was driving, and it nearly caused an accident because someone behind me had to break suddenly to stop.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2018-06-01
- VIN: 5XYKT3A10CG
- Components: EXTERIOR LIGHTING
- Summary: The low-beam headlights frequently burn out, approximately every 6 months. Upon inspection by multiple repair shops, the wiring harnesses have been found to be blowing the bulb yet each shop has replaced with a variety of parts. The suspicion is the wiring and power source are causing issues. Each side of the vehicle has had the wiring harness replaced with the right side being replaced twice and currently in need of a third replacement. The initial replacement was in 2018 and most recent replacement was 2023. The headlight will flicker on and off intermittently before the bulb or wiring harness blow. There is no predicting when this will occur which leaves the driver at risk of losing one or both headlights, needing immediate repair for safety and to avoid a potential ticket from the police.
ENGINE PROBLEM
- Date Of Incident: 2024-07-10
- VIN: 5XYKT3A6XCG
- Components: ENGINE
- Summary: The contact owns a 2012 Kia Sorento. The contact stated while attempting to start the vehicle, the vehicle required several attempts to start; however, the vehicle failed to remain running. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam shaft. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V750000 (Engine) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 142,000.
SERVICE BRAKES, HYDRAULIC PROBLEM
- Date Of Incident: 2024-07-07
- Fire: 1
- VIN: 5XYKT3A6XCG
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owned a 2012 Kia Sorento. The contact stated while her son was driving approximately 25 MPH, he noticed that the front end of the vehicle caught on fire. No further information was provided. The contact stated that her son immediately pulled to the side of the road and exited the vehicle. The vehicle became engulfed in fire and exploded, causing damage to another parked unoccupied vehicle. The fire was extinguished with the assistance of the fire department. The contact stated that the front end of the vehicle burned to the ground. The contact was unsure whether a fire department report was filed. A police report was filed. There was no injury sustained. The vehicle was towed to a tow lot, where it was totaled. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), which she related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2024-06-20
- Fire: 1
- VIN: 5XYKU4A63CG
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: While waiting for notification that the remedy part was available for this car, it caught on fire. It caught on fire on 6/20/2024. The car is a total loss and it was a very dangerous situation.
SERVICE BRAKES, HYDRAULIC PROBLEM
- Date Of Incident: 2024-06-20
- VIN: 5XYKT4A29CG
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 30 MPH, the ABS warning light illuminated, and there was a burning-like plastic odor coming through the vents. The contact pulled over and turned off the vehicle. The vehicle was not taken to a dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was unknown. Parts distribution disconnect.
SERVICE BRAKES, HYDRAULIC PROBLEM
- Date Of Incident: 2024-06-14
- VIN: 5XYKT3A65CG
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
SERVICE BRAKES, HYDRAULIC PROBLEM
- Date Of Incident: 2024-06-04
- VIN: 5XYKW4A21CG
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
SERVICE BRAKES, HYDRAULIC PROBLEM
- Date Of Incident: 2024-04-07
- Crash: 1
- VIN: 5XYKWDA20CG
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2012 Kia Sorento. The contact stated that while driving at 35 MPH, the contact detected a burning rubber odor. The TPMS and check engine warning lights were illuminated. There was smoke coming from underneath the hood and through the air vents, causing the front windshield to fog. The contact was unable to see and crashed into the side of a residential porch, scraping the driver's side mirror and front driver's side quarter panel. The contact did not sustain any injuries, and no medical attention was received. No police report was filed. The vehicle was towed to Firestone, where a leak test was performed, and it was determined that an unknown fluid had leaked onto the starter. The starter was replaced; however, the vehicle hesitated to start. The contact later received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The dealer was made aware of the failure and scheduled an upcoming appointment for a diagnosis. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.
SERVICE BRAKES, HYDRAULIC PROBLEM
- Date Of Incident: 2023-02-15
- VIN: 5XYKT3A61CG
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2012 Kia Sorento. The contact stated that after the vehicle was repaired under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), the ABS, Brake, and TPMS warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost of the diagnostic test. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
SERVICE BRAKES, HYDRAULIC PROBLEM
- Date Of Incident: 2024-05-23
- VIN: 5XYKWDA28CG
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2012 Kia Sorento. The contact stated while starting the vehicle, he became aware that the check engine warning light was illuminated. The vehicle was taken to a local dealer and serviced under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the failure persisted. The contact was informed by the technician that the HECU fuse had been replaced. The contact attempted to disable the check engine light with a scanner; however, the light failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed with an ABS HECU Hydraulic Control Unit malfunction. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 193,000.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-05-21
- VIN: 5XYKT3A61CG
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: Unknown… This is what happened. I was at a stoplight first car in line. While waiting for the light the car just shut off without warning. It would not go into park, key would not turn, the dashboard was lit up & radio on. I turned on my flashers. I called a tow and kept doing everything to get the car to start after about 15 -20 minutes or so I finally got it to go in park turn the key and it started and the car drove like it never happened. It didn’t make a noise before stopping no warning lights came on or anything.
FUEL SYSTEM, GASOLINE,ENGINE PROBLEM
- Date Of Incident: 2024-05-20
- VIN: 5XYKT3A68CG
- Components: FUEL SYSTEM, GASOLINE,ENGINE
- Summary: The contact owns a 2012 Kia Sorento. The contact stated that while driving at an undisclosed speed, he smelled an abnormally strong gasoline odor. No warning lights were illuminated. The contact exited the vehicle and unlatched the hood, only to discover gasoline flowing on top of the engine. The contact stated that he had made it home safely and ran water through the engine to clean the gasoline off. The contact researched the failure online and related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine). The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The failure mileage was approximately 190,000.
ENGINE PROBLEM
- Date Of Incident: 2023-08-20
- VIN: 5XYKTCA61CG
- Components: ENGINE
- Summary: Driving from a parking lot to roadway the engine seized. We have never had a recall. We bought it in 2019. I understand this has been a problem for many. Can I get the engine replaced on the recall? We had just had a lot of work done. Oil change, struts, brakes, etc.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-10-02
- VIN: 5XYKU4A25CG
- Components: ELECTRICAL SYSTEM
- Summary: Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: The electrical problem started with battery power drainage. After two battery replacements, other electrical problems started to occur. Turn signal lights would not work, windows would not open or close, the left headlamp failed, was replaced, but did not work, all warning lights stayed on. Q: How was your safety or the safety of others put at risk? A: The various electrical failures first occurred while driving the vehicle. I was inable to signal to change lanes. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: No. Q:Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: Yes. Before the battery drainage issue ocurred, the check engine light and ABS indicator lights began staying on all the time.
2012 Kia Sorento recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 5 recalls for different components of the 2012 Kia Sorento.
- Manufacturer: Kia America, Inc.
- Park Out Side: 1
- Park Out Side: 1
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
- Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
- Manufacturer: Kia Motors America
- Components: ENGINE
- Summary: Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
- Consequence: An engine compartment fire increases the risk of injury.
- Remedy: Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
- Manufacturer: Kia Motors America
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
- Summary: Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
- Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
- Manufacturer: Kia Motors America
- Components: ENGINE AND ENGINE COOLING:ENGINE
- Summary: Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
- Consequence: Bearing wear may result in the engine seizing, increasing the risk of a crash.
- Remedy: Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
- Manufacturer: Kia Motors America
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
- Consequence: Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
- Remedy: Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Negative 2012 Kia Sorento car reviews
Positive 2012 Kia Sorento car reviews
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The car is not only good looking, but also has great driving experience. The fit and finish is incredible and it is better than Toyota in many aspects. The reviews speak for themselves. The new 4cyl. GDI engine has plenty of spunk and even though the gas mileage may be the same for the 6 cyl., it is not worth paying 5K more for it. In my opinion, it is better to spend that money somewhere else.
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I'm glad I got the 6cyl version. I've heard that the 4cyl version has significantly less power, but virtually no difference in MPG. I drive daily in both city and highway conditions, and it delivers between 23 and 24mpg overall. On highway-only road trips, it gets about 28mpg. I consider this good for the size and weight of the vehicle. I've had it for almost a year, and it does well on the snowy/icy Minnesota roads. The heated mirrors and parking assist 'tipping' of the mirrors are great features. I also love the push-button start--I never have to get out my keys--the button on the door handle locks and unlocks the car. The heated and cooled seats are so nice for that instant need for heat or cooling. It would be nice to have at least one more USB port, though. Some people say Kia has a 'cheap' feel, but I don't think so. The seats are comfortable and it's SO versatile--you can fit up to 6 passengers besides yourself (7 if they're small and you cheat a little), OR you can fold down the seats and have as much room for hauling as a pickup with a topper. As of 2020, my Sorento has 102,000 miles on it and I still love it. I recently replaced the backup camera for $112, but other than that, it has been very reliable. I plan to keep it for many years to come.The touch screen can be a bit dim in very cold winter weather (Minnesota), but overall the car has been very reliable. In warm weather, it gets an average of 28 MPG and 22 MPG in cold weather. As of January 2024, the car has 118,000 miles and still looks and drives like new. It has been used as a loaner for family members when their cars are laid up. Overall, it's been a great car!
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Hi there! I hope you're doing well. I just wanted to share my experience with the Sorento. I recently traded in my Ford Expedition EL for the Sorento since I no longer needed a huge gas guzzler. I was a bit concerned about comfort, but I have to say that I've driven the Sorento on long trips and it's actually quite comfortable. One of the things that really sold me on this vehicle was the generous warranty and the fact that it's built in the U.S. However, I did find that the second row is a bit cramped due to the presence of the third row. So, for my next Sorento, I won't be getting the third row since I don't really need it. Overall, the Sorento does a great job of towing a boat and trailer weighing 2500 pounds, although the braking can be a little harder. Thanks for listening!
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I recently traded in my BMW for a KIA Sorento that I purchased from my future brother-in-law, Mike Light. I have bought many cars over the years and have often left feeling anxious, wondering if I made the right decision. However, this time was different. I didn't feel that way at all. I got the same great deal that some of my co-workers have received, and I couldn't be happier with my purchase. The only thing I miss is having the car tell me the temperature outside. I opted for the 4-cylinder model without all the bells and whistles, which would have been awesome, but unnecessary. This SUV drives smoothly, is roomy, and great on gas!
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After looking at the CR-V and Rav4, we decided to purchase the Sorento. It won us over with its better warranty, features, and more rugged styling (at least in our opinion). We were able to get a great deal (as can just about anybody) and made sure to follow the requirements to uphold the warranty to the letter. Long story short, it's an amazing value and we haven't had any issues so far. We've put 10,000 miles on it in just three months, taking long trips and hauling lots of cargo. It's proven to be very comfortable, averaging about 25-26 mpg on the highway and about 20 mpg in the city. While Kia's advertised 32 mpg can be achieved, we've found it can only be done while driving 60-65 mph on a steady, flat highway. I would definitely buy it again!
Additional sources
More sources of information about 2012 Kia Sorento problems:
2012 Kia Sorento Review, Problems, Reliability, Value, Life ...
Apr 5, 2022 ... The 2012 Sorento will only last around 150,000 miles with a lot of engine failures and even some fires. At $9,587 – 13,000, it's too costly for ...
2012 Kia Sorento Problems and Complaints - 7 Issues
Problem with your 2012 Kia Sorento? Our list of 7 known complaints reported by owners can help you fix your 2012 Kia Sorento.
2012 Kia Sorento Problems Include Sudden Engine Failure, Airbag ...
May 12, 2022 ... Key Points · The 2012 Kia Sorento has four recalls covering a range of issues, including engine failure and fuel leaks that may result in a fire ...
Is the 2012 Sorento V6 really that bad?? | Kia Forum
Apr 26, 2021 ... It has been 100% reliable with 2 issues: 1. Within a year, I had some engine surging at low throttle. The throttle body was replaced under ...
Common Kia Sorento Transmission Problems - Q&A
Jul 31, 2021 ... 2012 sorento having shifting problems delayed shift when you press gas pedal rpms go up doesnt increase speed.
Other years of Kia Sorento
Are you having problems with your 2012 Kia Sorento?
Arely Cormier 2024-08-27
I like my Kia Sorento, but I don't love it. It handles great and has decent storage in the back, but I have noticed some areas where it could be improved. The mileage has been a bit of a disappointment, but we have been able to keep up with maintenance and haven't had any major repairs in 102,000 miles. While my kids have mentioned that the backseat could be more comfortable, we have still enjoyed our time in the car. The front and back of the car look sharp, but the side is a bit boring. Overall, I have mixed feelings about the vehicle and would consider other options if I had to make the decision again.
Mervin Dickinson 2024-07-10
Hi there! I wanted to share my experience with my Sorento. I bought it with 100,000 miles on it and unfortunately, I've had a few issues with it. I had a hose burst and overheat the engine, which left me stranded. After getting that fixed, a couple more hoses burst. Then, the crankshaft position sensor went bad and the car wouldn't start. I was able to replace it myself for just $80. However, the next day, the sensor went bad again and left me stranded at a gas station. Every once in a while, the RPMs drop and the motor shakes for about 5-10 seconds before revving back up. Despite these issues, I'm still hopeful that I can get it fixed and enjoy driving it again. Thanks for listening!
Ali Bruen 2024-07-07
The engines manufactured by Kia from late 2010 through 2014 have been known to have issues, particularly with the direct fuel injection models. While there is a recall/extended warranty in place for these models, it is rare for them to last beyond 100k miles. The multiport injection models are essentially the same engine with a slight difference in injector placement, and they too have a tendency to fail before reaching 100k miles. Unfortunately, Kia is not providing any assistance with the $6000.00 engine replacement cost for my 2012 Sorento with 97000 miles on it, despite the original powertrain warranty being 10 years or 100k miles. Although I have had a negative experience with Kia, I am confident that other car manufacturers offer reliable options. For instance, my Nissan Xterra had 212k miles on it and still runs great. I sold it to a family friend in need. While I may have been mistaken in my belief that Korean cars are a good value, I have learned from my experience and will not be purchasing another Kia in the future. Unfortunately, five months after the engine replacement, the check engine light has come on, indicating a problem with the door inside the intake manifold. While this is not related to the engine replacement, it will cost me an additional $700.00 to replace the intake manifold. Despite these setbacks, I remain optimistic and will continue to take care of my car to ensure its longevity.
Hester O'Conner 2024-06-04
The car has unfortunately experienced several issues, including a deformity in the factory windshield, a broken headrest, a recall on the drive shaft, a broken tail lift, two windshield replacements, a defective engine with an outstanding recall, and both rear door handles snapping off. These issues have been frustrating, and I have decided that Kia is not the right brand for me. I would not recommend it to others.
Frederik Kling 2024-05-16
I am sorry to hear about the issues you faced with your 2012 Sorrento. It must have been frustrating to require an entire engine replacement after only 8 months of driving. Although the repair was eventually covered under warranty, it sounds like the process was not as smooth as it could have been. It is understandable that you felt frustrated having to follow up daily for updates on repairs and that it took a month for your vehicle to be ready. Additionally, it must have been inconvenient to have the breakdown occur in another city 4 hours away from your home and to be expected to drive 8 hours round trip to pick it up. I hope that your experience with KIA improves in the future. Thank you for sharing your feedback with us.