2018 Jaguar Xe problems
The Jaguar XE (X760) is a car manufactured by Jaguar Land Rover and marketed under their Jaguar marque since April 2015. A large family car, it has a four-door saloon car body style and is aimed at the compact-executive market segment. It is front engined and sold with both rear-wheel drive and all-wheel drive. The successor to the X-Type, it was designed by Ian Callum and launched at the October 2014 Paris Motor Show.
The XE is noted for its aluminium suspension componentry as well as its bonded and riveted aluminium unitary structure — the first in its segment.
Launch
The XE was announced, but not displayed, at the 2014 Geneva Motor Show and debuted globally on 8 September 2014 in London. Sales were expected to begin globally in 2015, followed by the United States in 2016. Production formally commenced on 13 April 2015 at Jaguar Land Rover's Solihull plant.
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Common 2018 Jaguar Xe problems
The Jaguar XE 2018 has several common problems based on complaints from owners. One major issue is the fuel leak, which has led to recalls for various models. The first recall is due to a fuel return hose that could leak on models made between 1 November 2016 and 6 April 2017. The second is for petrol models constructed from 1 September 2016 and 17 August 2017 where a leak can originate from the fuel rail. The third and final recall is to do with leaks from the fuel cooler fitted to early diesel XEs made up until 30 June 2016.
Another significant problem is the engine may cut out due to the fuel feed detaching on some cars manufactured until 25 February 2016. Any affected XE will need to have an extra clamp fitted to the relevant hose at a Jaguar dealer to sort this issue.
The instrument cluster may go blank due to a software issue on vehicles made between 1 September 2016 and 17 August 2017. A software update should be able to sort this issue.
Seatbelt pretensioners have also been a concern, with two recalls for the pretensioners not operating correctly in a collision. The first applies to XEs made between 16 February and 16 December 2016, while the second relates only to the one for the driver's seat of cars constructed between 22 September 2015 and 23 March 2016.
The 2018 Jaguar XE also had issues with exhaust and non-engine electrical problems, with 8.6% of faults each, suspension and engine electrical issues were also problems, with a fault rate of 5.7% each.
In addition to these issues, the 2.0-liter diesel engines in the Jaguar XE have a major problem relating to loose timing chains. The timing chain on these engines usually starts giving problems between 70,000 to 100,000 miles due to poor maintenance schedules and low-quality oils used in engine services. Repairing a timing chain means engine out job in most cases, which adds to labor costs. It is important to diagnose timing chain problems early and repair them immediately before snapping and causing engine damage
The gear selector in the XE is a fancy-looking round knob that rises up when the car is switched on and ready to drive. Over time, with increased use, the mechanism that lifts the gear knob starts to malfunction and may completely stop working, leaving the driver stranded and requiring recovery to a garage. Fortunately, fixing this issue is not expensive, but the distance to a repair shop could add additional recovery costs
The turbos in the XE are generally very good if the car is maintained and regularly serviced with quality and recommended oil changes. However, most owners use and abuse these cars with little care for engine services and often opt for cheap versions of oil that will shorten the lifespan of the turbos. The turbos must be thoroughly checked for condition around 100,000 miles on the clock to prevent expensive bills soon after purchase
What is common faults with Jaguar XE?
The 2.0L diesel Ingenium engine found in the XE is also fitted to many other vehicles across the Jaguar Land Rover range and timing chain issues are unfortunately very common on this engine. The timing chains stretch over time and if not replaced can cause irreparable engine damage.
Are Jaguar XE reliable?
Our data suggests the Jaguar XE is substandard for reliability. In our 2023 What Car? Reliability Survey, it ranked 17th out of 24 cars in the executive car class, with 11.3% of owners experiencing issues. As a brand, Jaguar came 29th out of 32 manufacturers.
Are Jaguar XE expensive to maintain?
The XE undercuts its rivals considerably, costing less than 40ppm over a four-year cycle, making it as cheap to run as a Tesla Model 3. The XE is no less of a car that its German rivals, either.
What is the problem with the Jaguar XE Ingenium engine?
The issues found on Ingenium engines are mainly down to materials used, the chains themselves are frequently known to stretch which initially will cause a rattling noise, these chains can also snap.
2018 Jaguar Xe car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Jaguar Xe problems, we found that the most common problems with these 2023 model year vehicles are:
- Seat belts problems
- Fuel system problems
- Gasoline problems
- Electrical system problems
- Structure problems
The graph below shows statistics for all 2018 Jaguar Xe vehicle components and the number of complaints received.
2018 Jaguar Xe complaints
The NHTSA has received 7 complaints about various vehicle components related to the 2018 Jaguar Xe.
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2023-11-23
- VIN: SAJAD4EV9JC
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2018 Jaguar XE. The contact stated that while driving, there was an abnormally strong fuel odor in the cabin of the vehicle. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that the low-pressure fuel tank needed to be replaced. The contact had the part replaced; however, a week after the repair, the failure returned. The vehicle was taken back to the dealer where a hairline crack was found on the fuel feed line. Upon investigation, the contact discovered that the NHTSA Campaign Number: 18V090000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 110,000.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2020-05-01
- VIN: SAJAR4FX4JC
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2018 Jaguar XE. The contact stated that on several occasions while driving at various speeds, the instrument cluster went blank, and the vehicle stalled. The contact stated that an unknown service required message and other unknown warning lights were illuminated intermittently. The vehicle was taken to a local dealer on three separate occasions however, the failures could not be duplicated. The contact stated that the failure was recurring and that when shifting the gear into reverse(R) an abnormal sound was heard. The vehicle was then taken back to the dealer, where it was diagnosed that an unknown fuel and wheel component needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that smoke was coming from the engine compartment. The contact made the dealer aware of the issue, and the vehicle was waiting to be taken back to be diagnosed and repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 12,000.
STRUCTURE PROBLEM
- Date Of Incident: 2022-08-09
- VIN: sajam4fv2jc
- Components: STRUCTURE
- Summary: When it rains, the trunk fills with water killing the batter and causing all kinds of electrical problems. This issue is well documented and confirmed by doing a simple Google search “Water on the Jaguar XE trunk” or visit any of the Jaguar forums that are filled with complaints about water filling the truck of the Jaguar XE model, e.g. https://www.xeforums.co.uk/threads/the-dreaded-water-leak.7577/
TIRES PROBLEM
- Date Of Incident: 2020-07-14
- VIN: SAJAR4FN0JC
- Components: TIRES
- Summary: MY WIFE WAS DRIVING THE 1998 JAGUAR XE 20D WITH ABOUT 13,000 ON ODOMETER, ON THE HIGHWAY (I-95) AT NORMAL SPEEDS WHEN SUDDENLY SHE SAW IN AN INSTANT THAT THE DASH INDICATED A PROBLEM WITH THE TIRE AND THE CAR STARTED TO JERK TO THE OTHER LANE AND SHE COULD BARELY BRAKE. LUCKILY NO ONE WAS INJURED NOR WAS THE CAR DAMAGED OR HIT. I CAME OVER AND WHEN I ARRIVED I SAW THAT THE REAR PASSENGER TIRE HAD BASICALLY DISINTEGRATED. THE THREAD WAS OUT OF THE TIRE AND THE SIDES OF THE TIRE EMBEDDED IN THE WHEEL RIM WHICH HELPED AVOID DAMAGE TO RIM AS THE CAR WAS RIDING ON THE RIM AT THAT POINT. A SUPPORT TRUCK FROM FLORIDA DOT CAME AND ASSISTED IN INSTALLING SPARE TIRE. TECHNICIAN NOTED THAT THERE WAS NOTHING THAT SEEMS TO HIT THE TIRE. IT SEEMED TO BE A CATASTROPHIC FAILURE FROM THE TIRE. CAR HAS ONLY 13,000 MILES. TIRES ARE ALWAYS INFLATED TO CORRECT RECOMMENDED PSI. PERHAPS THESE TIRES NEED TO BE RECALLED?
WHEELS PROBLEM
- Date Of Incident: 2020-07-14
- VIN: SAJAR4FN0JC
- Components: WHEELS
- Summary: RE: PIRELLI P7 CINTURATO 225/50R 17 98H MY WIFE WAS DRIVING THE 1998 JAGUAR XE 20D WITH ABOUT 13,000 ON ODOMETER, ON THE HIGHWAY (I-95) AT NORMAL SPEEDS WHEN SUDDENLY SHE SAW IN AN INSTANT THAT THE DASH INDICATED A PROBLEM WITH THE TIRE AND THE CAR STARTED TO JERK TO THE OTHER LANE AND SHE COULD BARELY BRAKE. LUCKILY NO ONE WAS INJURED NOR WAS THE CAR DAMAGED OR HIT. I CAME OVER AND WHEN I ARRIVED I SAW THAT THE REAR PASSENGER TIRE HAD BASICALLY DISINTEGRATED. THE THREAD WAS OUT OF THE TIRE AND THE SIDES OF THE TIRE EMBEDDED IN THE WHEEL RIM WHICH HELPED AVOID DAMAGE TO RIM AS THE CAR WAS RIDING ON THE RIM AT THAT POINT. A SUPPORT TRUCK FROM FLORIDA DOT CAME AND ASSISTED IN INSTALLING SPARE TIRE. TECHNICIAN NOTED THAT THERE WAS NOTHING THAT SEEMS TO HIT THE TIRE. IT SEEMED TO BE A CATASTROPHIC FAILURE FROM THE TIRE. CAR HAS ONLY 13,000 MILES. TIRES ARE ALWAYS INFLATED TO CORRECT RECOMMENDED PSI. PERHAPS THESE TIRES NEED TO BE RECALLED?
SEAT BELTS PROBLEM
- Date Of Incident: 2019-07-02
- VIN: SAJAR4FX0JC
- Components: SEAT BELTS
- Summary: DEALER LEASES ME A CAR THAT DOES NOT PROPERLY FIT A CHILD BOOSTER SEAT. SEAT IS 12 INCHES IN WIDTH AND THE BOOSTER SEATS DO NOT COME LESS THAT 15 INCHES WIDE. I HAVE CONTACT THE DEALER AND AS WELL LEFT MY CAR FOR SEVERAL DAY TO ONLY RECEIVE NOTIFICATION THAT THEY WILL NOT BE ABLE TO DO ANYTHING BESIDES REIMBURSING ME FOR A BOOSTER SEAT THAT I FIND ON MY OWN THAT IS LESS THAN 15 INCHES WIDE.
SEAT BELTS,SEATS,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2019-06-22
- VIN: SAJAR4FX0JC
- Components: SEAT BELTS,SEATS,UNKNOWN OR OTHER
- Summary: BACK SEAT DOES NOT BUCKLE A CHILD'S BOOSTER SEAT PROPERLY. SEAT REMAINS TWISTED WHEN SEAT BELT IS ATTACHED AND CHILD IS NOT SEATED PROPERLY
2018 Jaguar Xe recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 3 recalls for different components of the 2018 Jaguar Xe.
- Manufacturer: Jaguar Land Rover North America, LLC
- Components: STRUCTURE:BODY
- Summary: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 and 2020 Jaguar XE vehicles that received a replacement rear rail assembly as part of a service repair. Missing spot welds may weaken the structural strength of the rear rail assembly.
- Consequence: The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. Either of these scenarios can increase the risk of a crash.
- Remedy: Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H349.
- Manufacturer: Jaguar Land Rover North America, LLC
- Components: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
- Summary: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 Jaguar XE, XF, E-PACE, F-PACE and F-TYPE vehicles equipped with a 2.0L gasoline engine. The fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.
- Consequence: A fuel leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
- Remedy: Jaguar will notify owners, and dealers will replace the fuel rail, free of charge. The recall began on March 8, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H081.
- Manufacturer: Jaguar Land Rover North America, LLC
- Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Summary: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.
- Consequence: A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
- Remedy: Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.
Negative 2018 Jaguar Xe car reviews
Positive 2018 Jaguar Xe car reviews
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Love your new XE! It can be tough to decide what car to buy, especially after being loyal to a brand for so long. It's great to hear that you found the perfect fit with Jaguar. The acceleration and brakes are beautiful, and the car looks awesome. While the interior may be basic for a fancy car, it's still a great ride. The back seat may be a bit snug for more than two people, and the trunk space is limited, but when you floor the gas pedal, the cat really purrs!
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I prefer to buy diesel cars because I plan on keeping them for 12 or more years, and diesel is the only way to make that happen. I have had three VWs before my current Jaguar, and I have had great experiences with them. Unfortunately, I had an accident in my 2013 VW Passat TDI, which was not my fault, and the car was cursed with two more rear-end collisions. Thankfully, I found myhopstoch dot com, which saved me $8K. As for my Jaguar, I absolutely love it! The car is fast and comes with four driving modes, including Dynamic, which I love. The car also has great fuel efficiency, averaging 42 mpg city and highway. Additionally, the Jag comes with a 5-year/60,000-mile bumper-to-bumper warranty and all scheduled maintenance for 5 years/60,000 miles, which saves me a few grand. The technology is great, although it doesn't always understand my Texas accent. If I had to add/change anything, I would add a place for the keys and something between the inside edges of the front seats to prevent things from falling under the seat. I also think Jag should add a few more options to all models, like proximity key entry.I really enjoy walking up to my VW and just opening the door because my keys are in my pocket. The car has a 12v port in the driver's cubby in the center console. Since you have to run some wires out of it, it needs notches in the cubby lid for the wires to get through. The apps are okay, but the remote app is the one I use the most to make sure I locked it, rolled up the windows, and started it to pre-cool the car down. In Texas, we don't let them run to heat them up, we run them to cool them down before we get in! The trunk room is more than adequate. As far as the apps go, you have to run them through your phone into the car. It is easier to just run any apps through the Bluetooth from the phone. There's no sense in running the app through my phone into the car entertainment system. It just adds a step that isn't necessary. It should come standard with SiriusXM. SiriusXM are fools for not allowing that and giving a three-month trial. The vision package is very cool. I have the cold weather package that I will be able to use a few times a year. The front seats need some lumbar support adjustment pillows, but overall, I absolutely love the car. I can tell when I change it to dynamic mode. The steering tightens up, the suspension gets stiffer, and it moves. I was doing 98mph and getting 57 mpg according to the car computer. I'm averaging 42 mph in mixed highway and city use. Jaguar knows how to make you feel special. I received a box from them that had all sorts of different little panels on the use of the infotainment system and four tire stem caps with little jaguars on them. I must admit, it made me feel special and like they cared. I have breakdown and SOS buttons, and I think I have them for at least 5 years. I wanted a diesel, but Chevy couldn't tell me when the Cruze was coming out, and now I'm glad. This may be a sedan, but drop it into dynamic mode, and it becomes a sports car! I have 2500 miles on it, and not a single problem.I really appreciate that there are two 12 volt ports in the rear of the driver cubby for use by the back seaters, and one in the trunk. I absolutely adore this car!
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This is my first Jaguar after eight leases of BMW's. I was ready to re-order another 435i when I test drove the Jaguar and watched the u-tube comparison of the two. I've had the car for 11 months now and could not be more pleased. It drives fantastic--the best handling car I have ever had--accelerates like a rocket. Overall, it's a great car that I would highly recommend.
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I completely agree that research is key to managing expectations when making a purchase, whether it's a vacation, new piece of tech, or an automobile. It's unfortunate that many of the complaints I've read could have been avoided if people did their research. Regarding the Jaguar XE, it's important to note that the back seats are some of the smallest/tightest in its class and the trunk is probably the tiniest, but it will still hold enough for a long trip or drive to the airport. While the interior may not be as good as some of the Mercs in the past and there are some cheaper materials used here and there, everything works and the tech is more than sufficient. Personally, I purchased this car for its performance and I have not been disappointed. In my opinion, there is no better option in the entry-level lux sport sedan class for this price point. Ultimately, it comes down to personal preference. If you're looking for an exhilarating ride every time you drive, this might be the perfect vehicle for you. If you prioritize comfort and gadgets over performance, then the C-Class is probably a better fit. If you want a little of both, the BMW 3 Series is sure to deliver.
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It's great to hear that your car is still performing well after a year! Although there are some minor annoyances such as not being able to change presets from the steering wheel and the lack of a heated seat button, it still drives beautifully. I recently purchased the 35t and I must say, if you're looking for a high-performance sport sedan, this is definitely the car for you! However, there are some limitations to the interior functionality such as the front parking seats not working unless you push the parking button each time you're getting ready to park, and the steering wheel radio controls being very limited. Additionally, the presets are separated by band (am/fm/Xm) and cannot be combined, and the heads-up display is very basic when compared to other models and doesn't project well. The auto stop-start setting defaults back to active every time you start the car, and phone controls are limited from the steering wheel. That being said, when you floor the gas, all of these problems are forgotten! I also found that the voice recognition for phone dialing is faster and more accurate than Siri. Overall, it's a great car and I'm glad I made the purchase!
Additional sources
More sources of information about 2018 Jaguar Xe problems:
Common Problems & Fixes - Jaguar XE | K Motors
Feb 14, 2023 ... The 2.0L diesel Ingenium engine found in the XE is also fitted to many other vehicles across the Jaguar Land Rover range and timing chain issues ...
Huge Major Problem...and i mean huge | Jaguar XE Forum
Dec 5, 2022 ... If the car is in good condition it sounds like a good second hand engine would be the best option. If you can find a 2018 onwards variant it ...
Jaguar XE advice please : r/Jaguar
Jun 11, 2023 ... Reliability: How reliable is the Jaguar XE overall? Are there any common issues or known problems that I should be aware of? Mileage: What ...
Executive Car with most reported faults (What Car) | Jaguar XE Forum
Jun 9, 2018 ... Although non-engine electrics were the most common bugbear, owners also told us about problems with the engine and fuel system." My initial ...
Advice for Someone Planning to buy a used Jaguar XE 2016-2018 ...
Aug 18, 2023 ... I am planning to buy a used jaguar xe model between 2016 and 2018, what should I take into consideration? What are the known issues, any ...
Other years of Jaguar Xe
Are you having problems with your 2018 Jaguar Xe?
Mohamed Rath 2024-10-22
The 2017 did not meet my expectations because when I decided to drive the car, a light came on saying that all four tires needed air, and the exclamation mark within a triangle was also on. When I looked in the manual, it showed at least four possible options of what could be wrong. Then I went online and couldn't find the answer to my questions, so I called the dealership. Unfortunately, they were unable to schedule an appointment for me until next week or the week after. Although I really like the car, I am returning it because I don't know what is wrong with it. It would have been helpful to receive a copy of the inspection, as I was told that all of your cars go through inspection before being shipped out.
Benny Murphy 2024-08-09
The car I owned was not the best. I experienced some issues with the build quality and the entertainment system, which I paid an additional $2000 for. Unfortunately, the customer service I received was not up to my expectations. I would recommend considering other options that offer better quality and customer service. My advice would be to avoid making the same mistake I did and not buy a Jaguar.
Francesco Dach 2024-07-08
I am confident to state that the car was returned two weeks ago and the writer expressed great satisfaction in no longer possessing it, as evidenced by their statement of 'Zero stars'.
Maximillian Altenwerth 2024-06-15
I purchased the XE as my first Jaguar, after owning five BMWs and currently a Mercedes C300. However, I found the XE to be a lackluster car and after a few months of ownership, I felt the need to buy add-ons to dress up the interior. This was a first for me, as I had never felt the need to buy aftermarket parts for any of my previous cars. Unfortunately, after a year of ownership, I was already looking at other cars and eagerly awaited the end of my lease. The car had several drawbacks, including the lack of a light in the glove box, no vanity mirrors, poor navigation, and a blind spot between the door pillar. Additionally, the seats were not comfortable enough for long trips and the car was not easy to get out of. Ultimately, I kept the car for exactly two years and only put 7400 miles on it. In my opinion, the XE was not a great car.
Cecil Ernser 2024-05-04
I purchased this vehicle on 11/2/2017 and it definitely turns heads with its magical looks. However, I have been experiencing some issues with it. The front space is quite limited and as someone who is 5'7'', I find it difficult to reach the window at drive-up windows. The home link has not worked despite several attempts with customer service. Additionally, the sunroof and sunshade buttons require being held to open and close, and the gas saver has stopped working. I have also skinned my shin a few times getting in the car. Despite these issues, I am taking the car to the dealership for repairs tomorrow. Although I am disappointed with the quality of the vehicle, I must say that it has great mileage. The speaker system and radio presets are not up to Jaguar's usual standards, but the car looks great. The steering wheel is manually operated, which may not be ideal for some. The dealership polished over many scratches, but they became noticeable after the first car wash. The trunk is also quite small. Overall, I am not satisfied with my purchase and am considering other options such as the Benz E Class or Audi A6. What do you think? Any suggestions? (3/15/18)