2018 Jaguar Xe problems
The Jaguar XE (X760) is a car manufactured by Jaguar Land Rover and marketed under their Jaguar marque since April 2015. A large family car, it has a four-door saloon car body style and is aimed at the compact-executive market segment. It is front engined and sold with both rear-wheel drive and all-wheel drive. The successor to the X-Type, it was designed by Ian Callum and launched at the October 2014 Paris Motor Show.
The XE is noted for its aluminium suspension componentry as well as its bonded and riveted aluminium unitary structure — the first in its segment.
Launch
The XE was announced, but not displayed, at the 2014 Geneva Motor Show and debuted globally on 8 September 2014 in London. Sales were expected to begin globally in 2015, followed by the United States in 2016. Production formally commenced on 13 April 2015 at Jaguar Land Rover's Solihull plant.
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Common 2018 Jaguar Xe problems
The Jaguar XE 2018 has several common problems based on complaints from owners. One major issue is the fuel leak, which has led to recalls for various models. The first recall is due to a fuel return hose that could leak on models made between 1 November 2016 and 6 April 2017. The second is for petrol models constructed from 1 September 2016 and 17 August 2017 where a leak can originate from the fuel rail. The third and final recall is to do with leaks from the fuel cooler fitted to early diesel XEs made up until 30 June 2016.
Another significant problem is the engine may cut out due to the fuel feed detaching on some cars manufactured until 25 February 2016. Any affected XE will need to have an extra clamp fitted to the relevant hose at a Jaguar dealer to sort this issue.
The instrument cluster may go blank due to a software issue on vehicles made between 1 September 2016 and 17 August 2017. A software update should be able to sort this issue.
Seatbelt pretensioners have also been a concern, with two recalls for the pretensioners not operating correctly in a collision. The first applies to XEs made between 16 February and 16 December 2016, while the second relates only to the one for the driver's seat of cars constructed between 22 September 2015 and 23 March 2016.
The 2018 Jaguar XE also had issues with exhaust and non-engine electrical problems, with 8.6% of faults each, suspension and engine electrical issues were also problems, with a fault rate of 5.7% each.
In addition to these issues, the 2.0-liter diesel engines in the Jaguar XE have a major problem relating to loose timing chains. The timing chain on these engines usually starts giving problems between 70,000 to 100,000 miles due to poor maintenance schedules and low-quality oils used in engine services. Repairing a timing chain means engine out job in most cases, which adds to labor costs. It is important to diagnose timing chain problems early and repair them immediately before snapping and causing engine damage
The gear selector in the XE is a fancy-looking round knob that rises up when the car is switched on and ready to drive. Over time, with increased use, the mechanism that lifts the gear knob starts to malfunction and may completely stop working, leaving the driver stranded and requiring recovery to a garage. Fortunately, fixing this issue is not expensive, but the distance to a repair shop could add additional recovery costs
The turbos in the XE are generally very good if the car is maintained and regularly serviced with quality and recommended oil changes. However, most owners use and abuse these cars with little care for engine services and often opt for cheap versions of oil that will shorten the lifespan of the turbos. The turbos must be thoroughly checked for condition around 100,000 miles on the clock to prevent expensive bills soon after purchase
What is common faults with Jaguar XE?
The 2.0L diesel Ingenium engine found in the XE is also fitted to many other vehicles across the Jaguar Land Rover range and timing chain issues are unfortunately very common on this engine. The timing chains stretch over time and if not replaced can cause irreparable engine damage.
Are Jaguar XE reliable?
Our data suggests the Jaguar XE is substandard for reliability. In our 2023 What Car? Reliability Survey, it ranked 17th out of 24 cars in the executive car class, with 11.3% of owners experiencing issues. As a brand, Jaguar came 29th out of 32 manufacturers.
Are Jaguar XE expensive to maintain?
The XE undercuts its rivals considerably, costing less than 40ppm over a four-year cycle, making it as cheap to run as a Tesla Model 3. The XE is no less of a car that its German rivals, either.
What is the problem with the Jaguar XE Ingenium engine?
The issues found on Ingenium engines are mainly down to materials used, the chains themselves are frequently known to stretch which initially will cause a rattling noise, these chains can also snap.
2018 Jaguar Xe car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Jaguar Xe problems, we found that the most common problems with these 2023 model year vehicles are:
- Seat belts problems
- Fuel system problems
- Gasoline problems
- Electrical system problems
- Structure problems
The graph below shows statistics for all 2018 Jaguar Xe vehicle components and the number of complaints received.
2018 Jaguar Xe complaints
The NHTSA has received 7 complaints about various vehicle components related to the 2018 Jaguar Xe.
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2023-11-23
- VIN: SAJAD4EV9JC
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2018 Jaguar XE. The contact stated that while driving, there was an abnormally strong fuel odor in the cabin of the vehicle. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that the low-pressure fuel tank needed to be replaced. The contact had the part replaced; however, a week after the repair, the failure returned. The vehicle was taken back to the dealer where a hairline crack was found on the fuel feed line. Upon investigation, the contact discovered that the NHTSA Campaign Number: 18V090000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 110,000.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2020-05-01
- VIN: SAJAR4FX4JC
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2018 Jaguar XE. The contact stated that on several occasions while driving at various speeds, the instrument cluster went blank, and the vehicle stalled. The contact stated that an unknown service required message and other unknown warning lights were illuminated intermittently. The vehicle was taken to a local dealer on three separate occasions however, the failures could not be duplicated. The contact stated that the failure was recurring and that when shifting the gear into reverse(R) an abnormal sound was heard. The vehicle was then taken back to the dealer, where it was diagnosed that an unknown fuel and wheel component needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that smoke was coming from the engine compartment. The contact made the dealer aware of the issue, and the vehicle was waiting to be taken back to be diagnosed and repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 12,000.
STRUCTURE PROBLEM
- Date Of Incident: 2022-08-09
- VIN: sajam4fv2jc
- Components: STRUCTURE
- Summary: When it rains, the trunk fills with water killing the batter and causing all kinds of electrical problems. This issue is well documented and confirmed by doing a simple Google search “Water on the Jaguar XE trunk” or visit any of the Jaguar forums that are filled with complaints about water filling the truck of the Jaguar XE model, e.g. https://www.xeforums.co.uk/threads/the-dreaded-water-leak.7577/
TIRES PROBLEM
- Date Of Incident: 2020-07-14
- VIN: SAJAR4FN0JC
- Components: TIRES
- Summary: MY WIFE WAS DRIVING THE 1998 JAGUAR XE 20D WITH ABOUT 13,000 ON ODOMETER, ON THE HIGHWAY (I-95) AT NORMAL SPEEDS WHEN SUDDENLY SHE SAW IN AN INSTANT THAT THE DASH INDICATED A PROBLEM WITH THE TIRE AND THE CAR STARTED TO JERK TO THE OTHER LANE AND SHE COULD BARELY BRAKE. LUCKILY NO ONE WAS INJURED NOR WAS THE CAR DAMAGED OR HIT. I CAME OVER AND WHEN I ARRIVED I SAW THAT THE REAR PASSENGER TIRE HAD BASICALLY DISINTEGRATED. THE THREAD WAS OUT OF THE TIRE AND THE SIDES OF THE TIRE EMBEDDED IN THE WHEEL RIM WHICH HELPED AVOID DAMAGE TO RIM AS THE CAR WAS RIDING ON THE RIM AT THAT POINT. A SUPPORT TRUCK FROM FLORIDA DOT CAME AND ASSISTED IN INSTALLING SPARE TIRE. TECHNICIAN NOTED THAT THERE WAS NOTHING THAT SEEMS TO HIT THE TIRE. IT SEEMED TO BE A CATASTROPHIC FAILURE FROM THE TIRE. CAR HAS ONLY 13,000 MILES. TIRES ARE ALWAYS INFLATED TO CORRECT RECOMMENDED PSI. PERHAPS THESE TIRES NEED TO BE RECALLED?
WHEELS PROBLEM
- Date Of Incident: 2020-07-14
- VIN: SAJAR4FN0JC
- Components: WHEELS
- Summary: RE: PIRELLI P7 CINTURATO 225/50R 17 98H MY WIFE WAS DRIVING THE 1998 JAGUAR XE 20D WITH ABOUT 13,000 ON ODOMETER, ON THE HIGHWAY (I-95) AT NORMAL SPEEDS WHEN SUDDENLY SHE SAW IN AN INSTANT THAT THE DASH INDICATED A PROBLEM WITH THE TIRE AND THE CAR STARTED TO JERK TO THE OTHER LANE AND SHE COULD BARELY BRAKE. LUCKILY NO ONE WAS INJURED NOR WAS THE CAR DAMAGED OR HIT. I CAME OVER AND WHEN I ARRIVED I SAW THAT THE REAR PASSENGER TIRE HAD BASICALLY DISINTEGRATED. THE THREAD WAS OUT OF THE TIRE AND THE SIDES OF THE TIRE EMBEDDED IN THE WHEEL RIM WHICH HELPED AVOID DAMAGE TO RIM AS THE CAR WAS RIDING ON THE RIM AT THAT POINT. A SUPPORT TRUCK FROM FLORIDA DOT CAME AND ASSISTED IN INSTALLING SPARE TIRE. TECHNICIAN NOTED THAT THERE WAS NOTHING THAT SEEMS TO HIT THE TIRE. IT SEEMED TO BE A CATASTROPHIC FAILURE FROM THE TIRE. CAR HAS ONLY 13,000 MILES. TIRES ARE ALWAYS INFLATED TO CORRECT RECOMMENDED PSI. PERHAPS THESE TIRES NEED TO BE RECALLED?
SEAT BELTS PROBLEM
- Date Of Incident: 2019-07-02
- VIN: SAJAR4FX0JC
- Components: SEAT BELTS
- Summary: DEALER LEASES ME A CAR THAT DOES NOT PROPERLY FIT A CHILD BOOSTER SEAT. SEAT IS 12 INCHES IN WIDTH AND THE BOOSTER SEATS DO NOT COME LESS THAT 15 INCHES WIDE. I HAVE CONTACT THE DEALER AND AS WELL LEFT MY CAR FOR SEVERAL DAY TO ONLY RECEIVE NOTIFICATION THAT THEY WILL NOT BE ABLE TO DO ANYTHING BESIDES REIMBURSING ME FOR A BOOSTER SEAT THAT I FIND ON MY OWN THAT IS LESS THAN 15 INCHES WIDE.
SEAT BELTS,SEATS,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2019-06-22
- VIN: SAJAR4FX0JC
- Components: SEAT BELTS,SEATS,UNKNOWN OR OTHER
- Summary: BACK SEAT DOES NOT BUCKLE A CHILD'S BOOSTER SEAT PROPERLY. SEAT REMAINS TWISTED WHEN SEAT BELT IS ATTACHED AND CHILD IS NOT SEATED PROPERLY
2018 Jaguar Xe recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 3 recalls for different components of the 2018 Jaguar Xe.
- Manufacturer: Jaguar Land Rover North America, LLC
- Components: STRUCTURE:BODY
- Summary: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 and 2020 Jaguar XE vehicles that received a replacement rear rail assembly as part of a service repair. Missing spot welds may weaken the structural strength of the rear rail assembly.
- Consequence: The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. Either of these scenarios can increase the risk of a crash.
- Remedy: Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H349.
- Manufacturer: Jaguar Land Rover North America, LLC
- Components: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
- Summary: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 Jaguar XE, XF, E-PACE, F-PACE and F-TYPE vehicles equipped with a 2.0L gasoline engine. The fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.
- Consequence: A fuel leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
- Remedy: Jaguar will notify owners, and dealers will replace the fuel rail, free of charge. The recall began on March 8, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H081.
- Manufacturer: Jaguar Land Rover North America, LLC
- Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Summary: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.
- Consequence: A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
- Remedy: Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.
Negative 2018 Jaguar Xe car reviews
Positive 2018 Jaguar Xe car reviews
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Hi there! I hope you're doing well. I just wanted to share my experience with my 2018 XE. I've had it for five years now and it's been a great ride! With the 3.5 trim, 3.0 liter, supercharged, AWD, it has super performance, even in the eco mode, and is a real beast in the dynamic mode. It still handles well and drives just as smoothly at 20 MPH as it does at 120 MPH. Plus, I've only had to do minimum maintenance on it so far. The only thing to keep in mind is that some of the parts are unique to the Jag, so when buying parts, even oil filters, expect to spend a bit more. Thanks for listening!
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I have had a wonderful experience transitioning from BMW to Jaguar. Although BMW offers higher-rated and more accommodating service, I have developed a newfound appreciation for Jaguar. The iconic F-Type put Jaguar back on the map after years of dullness, and now the XE, especially its sportier variants, is breathing life back into the Jaguar brand. I love almost everything about the sleek, elegant, yet sporty design of the XE, having put about 5k miles on my white knight 2017 35t. The acceleration and performance are gripping, and the handling is on par, and in some aspects, even better than German engineering. I have noticed a scale back on quality of some German car brands, albeit with simultaneous increases. However, with a few tweaks on design and technology, I believe Jaguar can make the XE the most formidable opponent of the 3 series/4 series and A4/S4 and C-Class models that's been seen in many years. I encourage the folks at Jaguar to keep up the good work!
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Hi there! I just wanted to share my experience with this vehicle. Even though a consumer magazine gave it low marks, I have had a 100% positive experience with it. It's a beautiful car with great handling, and the 340 hp 6-cyl. turbo really gets it moving! Remember, don't always believe what you read in magazines.
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When I first saw this car, I knew I had to have it. And now, three years later, I do! I spent months researching before finally deciding on the RWD. While the AWD is great, I felt that the driving experience was more restricted. For me, RWD is the way to go for a more fun and exciting ride. The only downside is that I have to fill up the gas tank every few days, but that's my own fault! Overall, this car is an absolute pleasure to drive and I often find myself making up excuses just to take it out for a spin. With its good looks, value, and out-of-this-world acceleration, you really can't go wrong. Oh, and let me tell you, the S mode is absolutely sick! It turns this car into a completely different beast. I like to call it my mini Hellcat.
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I've had my car for 6 years now and I'm definitely not trading it, selling it, or doing anything else with it. I hope it continues to run as well as it has so far. It's a 3-liter supercharged (aka 35T) AWD and it has wonderful handling. The supercharger totally avoids the dreaded turbo lag, which is great. (Yes, I did once drive the 2L turbo version...ugh.) The car is short, which is part of what makes it so attractive. There's no long dangling trunk (like the XF), and this cat definitely sits back on its haunches. Of course, that means the trunk is small, so it's definitely not for a family of four. Two adults are fine in the back for drives of a few hours, but no long road trips. It's basically a 2-person car. In that role, it will eat up the miles, super-smooth, but able to maneuver its way out of any problems with the instant power and handling. The handling is a superb balance and adjustable. Most of the time, it's rear-wheel drive, which is good, but when the road gets wet or there's ice, the magical XF gearbox comes instantly into play to distribute torque where it's needed. You should definitely buy one! (But you can't have mine!) By the way, mine is the very rare metallic green. Check out the Car & Driver review for a pic. If you can find one, get it. (JLR discontinued the color that very year, for the boring old staples of black, silver, etc.)
Additional sources
More sources of information about 2018 Jaguar Xe problems:
Common Problems & Fixes - Jaguar XE | K Motors
Feb 14, 2023 ... The 2.0L diesel Ingenium engine found in the XE is also fitted to many other vehicles across the Jaguar Land Rover range and timing chain issues ...
Huge Major Problem...and i mean huge | Jaguar XE Forum
Dec 5, 2022 ... If the car is in good condition it sounds like a good second hand engine would be the best option. If you can find a 2018 onwards variant it ...
Jaguar XE advice please : r/Jaguar
Jun 11, 2023 ... Reliability: How reliable is the Jaguar XE overall? Are there any common issues or known problems that I should be aware of? Mileage: What ...
Executive Car with most reported faults (What Car) | Jaguar XE Forum
Jun 9, 2018 ... Although non-engine electrics were the most common bugbear, owners also told us about problems with the engine and fuel system." My initial ...
Advice for Someone Planning to buy a used Jaguar XE 2016-2018 ...
Aug 18, 2023 ... I am planning to buy a used jaguar xe model between 2016 and 2018, what should I take into consideration? What are the known issues, any ...
Other years of Jaguar Xe
Are you having problems with your 2018 Jaguar Xe?
Mohamed Rath 2024-10-22
The 2017 did not meet my expectations because when I decided to drive the car, a light came on saying that all four tires needed air, and the exclamation mark within a triangle was also on. When I looked in the manual, it showed at least four possible options of what could be wrong. Then I went online and couldn't find the answer to my questions, so I called the dealership. Unfortunately, they were unable to schedule an appointment for me until next week or the week after. Although I really like the car, I am returning it because I don't know what is wrong with it. It would have been helpful to receive a copy of the inspection, as I was told that all of your cars go through inspection before being shipped out.
Benny Murphy 2024-08-09
The car I owned was not the best. I experienced some issues with the build quality and the entertainment system, which I paid an additional $2000 for. Unfortunately, the customer service I received was not up to my expectations. I would recommend considering other options that offer better quality and customer service. My advice would be to avoid making the same mistake I did and not buy a Jaguar.
Francesco Dach 2024-07-08
I am confident to state that the car was returned two weeks ago and the writer expressed great satisfaction in no longer possessing it, as evidenced by their statement of 'Zero stars'.
Maximillian Altenwerth 2024-06-15
I purchased the XE as my first Jaguar, after owning five BMWs and currently a Mercedes C300. However, I found the XE to be a lackluster car and after a few months of ownership, I felt the need to buy add-ons to dress up the interior. This was a first for me, as I had never felt the need to buy aftermarket parts for any of my previous cars. Unfortunately, after a year of ownership, I was already looking at other cars and eagerly awaited the end of my lease. The car had several drawbacks, including the lack of a light in the glove box, no vanity mirrors, poor navigation, and a blind spot between the door pillar. Additionally, the seats were not comfortable enough for long trips and the car was not easy to get out of. Ultimately, I kept the car for exactly two years and only put 7400 miles on it. In my opinion, the XE was not a great car.
Cecil Ernser 2024-05-04
I purchased this vehicle on 11/2/2017 and it definitely turns heads with its magical looks. However, I have been experiencing some issues with it. The front space is quite limited and as someone who is 5'7'', I find it difficult to reach the window at drive-up windows. The home link has not worked despite several attempts with customer service. Additionally, the sunroof and sunshade buttons require being held to open and close, and the gas saver has stopped working. I have also skinned my shin a few times getting in the car. Despite these issues, I am taking the car to the dealership for repairs tomorrow. Although I am disappointed with the quality of the vehicle, I must say that it has great mileage. The speaker system and radio presets are not up to Jaguar's usual standards, but the car looks great. The steering wheel is manually operated, which may not be ideal for some. The dealership polished over many scratches, but they became noticeable after the first car wash. The trunk is also quite small. Overall, I am not satisfied with my purchase and am considering other options such as the Benz E Class or Audi A6. What do you think? Any suggestions? (3/15/18)