2020 Hyundai Nexo problems
The Hyundai Nexo (Korean: 현대 넥쏘) is a hydrogen fuel cell powered crossover SUV that was revealed at the 2018 Consumer Electronics Show on January 8, 2018. Replacing the Hyundai Tucson FCEV, the Nexo is the flagship for Hyundai's "eco car" portfolio. The car is named after the Danish city Nexø.
Overview
The Hyundai Nexo Blue has an EPA rated range of 380 miles (611 km). The Nexo Limited has a driving range of 570 km versus 470 km for the Tucson FCEV. The vehicle features three fuel tanks with a total capacity of 156 liters and 6.3 kg, versus 140 liters and 5.6 kg for the previous model. The Nexo has a 163 PS, 400 Nm electric motor, versus 135 PS and 300 Nm for the Tucson FCEV.
The Nexo was released in South Korea in March 2018. The Nexo fuel cell components came with a 10-year or 160,000km warranty. In October 2020, South Korean sales exceeded 10,000 vehicles with 727 sold in 2018, 4,194 sold in 2019 and 5,097 sold up to October 2020.
The first Nexo sold in the United States in December 2018. The Nexo had earlier been unveiled to the media in October 2018 to be available only in California by the end of 2018. The Nexo was released in the United Kingdom in March 2019. The Nexo was released in Australia in March 2021 on special order for lease becoming the first Hydrogen fuel cell vehicle sold in Australia.
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Common 2020 Hyundai Nexo problems
The Hyundai Nexo 2020 has been reported to have several common problems based on complaints from its owners. Here are the main issues:
- Expensive fuel: Hydrogen fuel is currently more expensive than gasoline, and the price of hydrogen has doubled in the last year at some stations, making it a significant concern for Nexo owners.
- Lack of power: Some Nexo owners have reported that the car loses power while driving uphill, which can be a significant safety concern. This issue is due to a design flaw in the engine, which can make it challenging to drive the car in hilly areas.
- Fuel cell and battery problems: Some Nexo owners have reported that the vehicle has issues with the fuel cell and battery, which can cause the car to shut off improperly or lose power during acceleration. This can be a significant safety concern and can make the car unreliable for daily use.
- Poor support: Some Nexo owners have reported that the dealership and vendor support for the car is poor, which can make it challenging to get the car serviced or repaired when needed. This can lead to long wait times and inconvenience for the drivers.
- Recall: Hyundai recalled 54 examples of the 2019 Nexo hydrogen-fuel-cell-powered crossover because of the possibility of leaking hydrogen, which could lead to a fire. This recall affected vehicles with production dates from August 10, 2018, to December 17, 2018.
- Service location: Nexo owners must have their cars serviced at a Hyundai location that sells the Nexo, which can be inconvenient if there are no such dealerships near them.
- System flush: Nexo owners may need to flush the system at around 30-36k miles, which can cost about $1,200.
- Hydrogen production: The least expensive way to produce hydrogen is to hit crude oil with high pressure steam, which is not preferable if one wants to cut pollution. The new but expensive method is to capture hydrogen emitted from a genetically engineered algae in a tank, which is a more environmentally friendly option.
In conclusion, while the Hyundai Nexo 2020 is an innovative and eco-friendly vehicle, it has several common problems that owners have reported. These issues include a dismal fueling station network, expensive fuel, lack of power, fuel cell and battery problems, poor support, recall, service location, system flush, and hydrogen production. These issues can make the car unreliable and inconvenient for some drivers, and it is essential to consider them before purchasing the vehicle.
What is the mileage of Hyundai Nexo?
| Hyundai Nexo | |
|---|---|
| Powertrain | |
| Electric motor | Fuel cell hydrogen-powered |
| Power output | 113–120 kW (154–163 PS) |
| Range | 354–380 mi (570–612 km) (EPA) 666 km (414 mi) (WLTP) 756 km (470 mi) (NEDC) |
What is the real range of a Hyundai Nexo?
380 miles
In the Nexo, this returns up to 380 miles of emissions-free driving between refills. The downside is the nearly nonexistent national hydrogen refueling infrastructure, so the Nexo and its Mirai counterpart are only currently sold in California, where about 63 hydrogen fueling stations exist.
What is the top speed of NEXO?
NEXO accelerates from 0 to 100 km/h in 9.2 seconds and reaches a class best top speed of 179 km/h.
Does Hyundai Nexo have a battery?
NEXO's fuel cell system combines oxygen and hydrogen to create a flow of electrons that powers the electric drive motor and charges the 1.56kWh high voltage battery.
2020 Hyundai Nexo car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Hyundai Nexo problems, we found that the most common problems with these 2023 model year vehicles are:
- Fuel/propulsion system problems
- Engine problems
- Unknown or other problems
- Electrical system problems
The graph below shows statistics for all 2020 Hyundai Nexo vehicle components and the number of complaints received.
2020 Hyundai Nexo complaints
The NHTSA has received 4 complaints about various vehicle components related to the 2020 Hyundai Nexo.
ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2022-08-01
- VIN: Km8j84a67lu
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: I received a safety recall on this car via mail. I brought it to the dealership service center in van nuys, ca, to which they said no recall currently exists on this car. A month later, I’m now experiencing a sensor of the fuel cell system failure. In addition, the CarPlay function on my car has not been working for 2 years and both Tustin and van nuys Hyundai dealership fail to fix it
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2021-07-01
- VIN: KM8J74A65LU
- Components: UNKNOWN OR OTHER
- Summary: The city I live is located on top of a hill/low mountain. When I drive uphill by following speed limits to my home the car often can't keep recommended speed (45 mph). The speed drops significantly(can go even 25 mph) and unpredictable. At the beginning I believe the car was able to keep the speed but it slowly started losing the power. The risk is that a vehicle behind might not expect such behavior from my car and also changing lanes is tricky because it can't accelerate and it moves slower than other cars on the road. I've contacted dealership's service two times but they didn't find any issue. I also contacted Hyundai's customer support but they wasn't able to help me as well. The person from the service said that Hyundai is aware of the situation but they don't have any solution. My guess is that the problem is with battery. Battery performs as buffer to power electric engine in hydrogen fueled vehicles. When I drive uphill the battery probably drains fast and the energy from hydrogen can't charge the battery on time. The car doesn't show any warning lamps or malfunction signs on dashboard. I'm ready to cooperate with vehicle inspection if needed.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2021-10-01
- VIN: KM8J84A63LU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2020 Hyundai Nexo. The contact stated while driving at various speeds going uphill, the vehicle would lose power and lose speed. The vehicle was taken to a local dealer where it was diagnosed with needing the fuel cells replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and offered to buy back the vehicle. The failure mileage was 7,438.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2021-03-29
- VIN: KM8J84A62LU
- Components: FUEL/PROPULSION SYSTEM
- Summary: Starting March 29, 2021 fuel cell failure when pressing the accelerator, started out as an intermittent failure. Over the period of two weeks while waiting for an appointment to get the vehicle in for repair the problem increased in infrequency. When the vehicle was delivered to the dealership for repair any attempt to accelerate would cause the vehicles fuel cell to shut down and fail. As of May 23, 2021 I have requested and dealership has not released any service documents. The dealership still has possession of the vehicle.
2020 Hyundai Nexo recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 4 recalls for different components of the 2020 Hyundai Nexo.
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.
- Consequence: A vehicle fire increases the risk of injury.
- Remedy: Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Owner notification letters are expected to be mailed December 10, 2024. Owners may contact Hyundai Customer Service at 800-633-5151. Hyundai's number for this recall is 269.
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: FUEL SYSTEM, OTHER:DELIVERY
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Nexo vehicles. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas delivery system.
- Consequence: A hydrogen gas leak can increase the risk of a fire while parked or driving.
- Remedy: Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the hydrogen gas detection sensors, free of charge. Owner notification letters were mailed August 12, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 225.
- Manufacturer: Hyundai Motor America
- Components: SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.
- Consequence: Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.
- Remedy: Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.
- Manufacturer: Hyundai Motor America
- Components: ELECTRICAL SYSTEM:SOFTWARE
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.
- Consequence: Unintended vehicle movement increases the risk of a crash.
- Remedy: Hyundai will notify owners, and dealers will reprogram the RSPA software, free of charge. The recall began June 3, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 191.
Positive 2020 Hyundai Nexo car reviews
Additional sources
More sources of information about 2020 Hyundai Nexo problems:
2020 Hyundai NEXO Reviews - Verified Owners
Two big problems are with the storage of stations on the radio and the impossible refund of a rental car needed for going out of range. The Radio drops all ...
2024 Hyundai Nexo Review, Pricing, and Specs
Instead of needing to be plugged in like more common battery-electric vehicles (BEVs), an FCEV uses compressed hydrogen to create power in a fuel cell stack.
2019 Hyundai Nexo Reliability - Consumer Reports
In the questionnaire, we ask subscribers to note any problems with their cars that occurred in the past 12 months. They are asked to identify problems that they ...
Hyundai NEXO Recalls | Cars.com
Recall no. 20V748000. Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles ...
Nexo loss of power | Hyundai Forums
Aug 11, 2021 ... I have the same problem. I have had my 2020 NEXO for 22 months. About 5 months ago I had power hesitation when I tried to accelerate. Took the ...
Other years of Hyundai Nexo
Are you having problems with your 2020 Hyundai Nexo?
Sedrick Brakus 2024-05-26
Hi there! I just wanted to let you know that your ride is absolutely amazing! It rides like a dream!
Magnus Jacobson 2024-05-11
I bought this car in January 2020 and have driven almost 6k miles (as of August 2020). I really enjoy driving it. Although the closest station to me in Los Angeles is 4 miles away, with a range of 380 miles, it's just a matter of planning ahead. I have filled up in 5 minutes at various stations in La Canada, Hollywood, South Pasadena, and Long Beach, as well as other stations in Diamond Bar, Santa Monica, Woodland Hills, Thousand Oaks, Santa Barbara, and other parts of Southern California. The fill-up process is quick and easy. The only drawback I have seen is that there is only one hydrogen pump, so if another hydrogen car is filling up, you may have to wait a few extra minutes before your turn. However, this is not the car's fault, and hopefully, more hydrogen stations will be available soon. Just like an electric car, this car takes off quickly as you accelerate. I have left behind more expensive Land Rovers, BMW X5s, Grand Cherokees, and sedans from the get-go. My wife and kids tell me they feel like they are on a plane taking off and landing as the car makes almost airplane sounds accelerating and when shutting down. Although I am leasing this vehicle, I wish I had negotiated to buy it at a lower price. I can only hope that the Gen Nexo in 2023 is even more exciting and has an even longer range than this one, so I can negotiate to buy that one. My wife likes the AC in this car better than her 2019 car or my other car. Overall, I really enjoy this car, and due to COVID, almost every weekend, we try to go hiking in Santa Barbara, Solvang, Palm Springs, the mountains, the beach, etc. I think drivers should at least test drive it and not rule it out. Additionally, if you buy (not lease), you can get a $7500 federal tax credit, and California gives you a $4500 check refund. Just make sure you apply for the rebate within 90 days of purchase.