2021 Hyundai Nexo problems

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The Hyundai Nexo (Korean: 현대 넥쏘) is a hydrogen fuel cell powered crossover SUV that was revealed at the 2018 Consumer Electronics Show on January 8, 2018. Replacing the Hyundai Tucson FCEV, the Nexo is the flagship for Hyundai's "eco car" portfolio. The car is named after the Danish city Nexø.

Overview

The Hyundai Nexo Blue has an EPA rated range of 380 miles (611 km). The Nexo Limited has a driving range of 570 km versus 470 km for the Tucson FCEV. The vehicle features three fuel tanks with a total capacity of 156 liters and 6.3 kg, versus 140 liters and 5.6 kg for the previous model. The Nexo has a 163 PS, 400 Nm electric motor, versus 135 PS and 300 Nm for the Tucson FCEV.

The Nexo was released in South Korea in March 2018. The Nexo fuel cell components came with a 10-year or 160,000km warranty. In October 2020, South Korean sales exceeded 10,000 vehicles with 727 sold in 2018, 4,194 sold in 2019 and 5,097 sold up to October 2020.

The first Nexo sold in the United States in December 2018. The Nexo had earlier been unveiled to the media in October 2018 to be available only in California by the end of 2018. The Nexo was released in the United Kingdom in March 2019. The Nexo was released in Australia in March 2021 on special order for lease becoming the first Hydrogen fuel cell vehicle sold in Australia.

2021 Hyundai Nexo

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Common 2021 Hyundai Nexo problems

Based on complaints from owners of the 2021 Hyundai Nexo, common problems reported include issues with the hydrogen gas detection sensors failing to detect leaks in the hydrogen gas delivery system, potential hydrogen fuel leaks due to the inlet receptacle filter detaching after refueling, and reduced braking performance due to abnormal sensor signals affecting the Integrated Electronic Brake (IEB) system.

  • Hydrogen Gas Detection Sensors: Owners have reported that the hydrogen gas detection sensors in the 2019-2021 Nexo vehicles may fail to detect leaks in the hydrogen gas delivery system. This issue poses a risk of hydrogen gas leaks, increasing the potential for fires while the vehicle is parked or in operation. To address this, Hyundai has initiated a recall to replace the hydrogen gas detection sensors free of charge.
  • Hydrogen Fuel Leaks: Another reported problem involves the inlet receptacle filter detaching after refueling, leading to potential hydrogen fuel leaks. This issue can result in fuel not sealing correctly, causing leaks that, in the presence of an ignition source, could lead to fires. Hyundai has issued a recall to replace the hydrogen fuel inlet receptacle to resolve this issue.
  • Braking Performance: Owners have experienced reduced braking performance in the 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles due to abnormal sensor signals affecting the Integrated Electronic Brake (IEB) system. This reduction in braking power could result in longer stopping distances, increasing the risk of accidents. Hyundai has addressed this by updating the IEB software to improve braking performance.

These reported problems highlight critical safety concerns related to the hydrogen gas detection system, fuel leaks, and braking performance in the Hyundai Nexo 2021 model. Hyundai has taken steps to address these issues through recalls and software updates to ensure the safety and reliability of the vehicles.

2021 Hyundai Nexo engine

Are there any problems with the 2021 Hyundai Tucson?

Reliability 8/10 – There are no serious problems found on the 2021 Hyundai Tucson. Models from 2016–2018 have widespread engine problems, while 2019–2022 are more dependable choices. Performance 7/10 – Performance is okay from the standard four-cylinder engines, although they're not as fast as some competitors.

What is the real range of a Hyundai Nexo?

380 miles

In the Nexo, this returns up to 380 miles of emissions-free driving between refills. The downside is the nearly nonexistent national hydrogen refueling infrastructure, so the Nexo and its Mirai counterpart are only currently sold in California, where about 63 hydrogen fueling stations exist.

What is the mileage of Hyundai Nexo?

Hyundai Nexo
Powertrain
Electric motorFuel cell hydrogen-powered
Power output113–120 kW (154–163 PS)
Range354–380 mi (570–612 km) (EPA) 666 km (414 mi) (WLTP) 756 km (470 mi) (NEDC)

What is the top speed of NEXO?

NEXO accelerates from 0 to 100 km/h in 9.2 seconds and reaches a class best top speed of 179 km/h.

2021 Hyundai Nexo car problems categorized by type of issue

After analyzing all complaints sent to the NHTSA and researching popular Hyundai Nexo problems, we found that the most common problems with these 2023 model year vehicles are:

  • Electrical system problems
  • Fuel system problems
  • Other problems
  • Engine problems
  • Forward collision avoidance problems

The graph below shows statistics for all 2021 Hyundai Nexo vehicle components and the number of complaints received.

2021 Hyundai Nexo complaints

The NHTSA has received 2 complaints about various vehicle components related to the 2021 Hyundai Nexo.

2022-08-11

FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM PROBLEM

  • Date Of Incident: 2022-04-24
  • VIN: km8j74a63mu
  • Components: FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM
  • Summary: The contact owns a 2021 Hyundai Nexo. The contact received notification of NHTSA Campaign Number: 22V258000 (Fuel System, Other, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
2022-07-14

ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE PROBLEM

  • Date Of Incident: 2022-07-05
  • VIN: KM8J84A69MU
  • Components: ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE
  • Summary: The car does not automatically brake to avoid collision. I have tested the car by going straight into a large object either another car or person in front of my car and it will not brake. In addition the hydrogen sensor is not working properly as I have already been informed of from their recall number 225 NHTSA Recall 22V-258 which I just received a few days ago. I am dissappointed that it took 3 months for Hyundai to notify me of this very serious safety issue and I am now calling the NHTSA to see what options I have to return this vehicle as I do not feel safe driving, operating, or even parking my car at my home with a hydrogen sensor that is faulty as that is a very serious fire hazard.

2021 Hyundai Nexo recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 2 recalls for different components of the 2021 Hyundai Nexo.

2024-10-11
  • Manufacturer: Hyundai Motor America
  • Park Out Side: 1
  • Park Out Side: 1
  • Components: FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
  • Summary: Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.
  • Consequence: A vehicle fire increases the risk of injury.
  • Remedy: Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Owner notification letters are expected to be mailed December 10, 2024. Owners may contact Hyundai Customer Service at 800-633-5151. Hyundai's number for this recall is 269.
2022-04-14
  • Manufacturer: Hyundai Motor America
  • Park Out Side: 1
  • Park Out Side: 1
  • Components: FUEL SYSTEM, OTHER:DELIVERY
  • Summary: Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Nexo vehicles. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas delivery system.
  • Consequence: A hydrogen gas leak can increase the risk of a fire while parked or driving.
  • Remedy: Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the hydrogen gas detection sensors, free of charge. Owner notification letters were mailed August 12, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 225.

Positive 2021 Hyundai Nexo car reviews

  1. Miles Rippin 2024-08-17

    I bought this car in January 2020 and have driven almost 6k miles (as of August 2020). I really enjoy driving it. Although the closest station to me in Los Angeles is 4 miles away, with a range of 380 miles, it's just a matter of planning ahead. I have filled up in 5 minutes at various stations in La Canada, Hollywood, South Pasadena, and Long Beach, as well as other stations in Diamond Bar, Santa Monica, Woodland Hills, Thousand Oaks, Santa Barbara, and other parts of Southern California. The fill-up process is quick and easy. The only drawback I have seen is that there is only one hydrogen pump, so if another hydrogen car is filling up, you may have to wait a few extra minutes before your turn. However, this is not the car's fault, and hopefully, more hydrogen stations will be available soon. Just like an electric car, this car takes off quickly as you accelerate. I have left behind more expensive Land Rovers, BMW X5s, Grand Cherokees, and sedans from the get-go. My wife and kids tell me they feel like they are on a plane taking off and landing as the car makes almost airplane sounds accelerating and when shutting down. Although I am leasing this vehicle, I wish I had negotiated to buy it at a lower price. I can only hope that the Gen Nexo in 2023 is even more exciting and has an even longer range than this one, so I can negotiate to buy that one. My wife likes the AC in this car better than her 2019 car or my other car. Overall, I really enjoy this car, and due to COVID, almost every weekend, we try to go hiking in Santa Barbara, Solvang, Palm Springs, the mountains, the beach, etc. I think drivers should at least test drive it and not rule it out. Additionally, if you buy (not lease), you can get a $7500 federal tax credit, and California gives you a $4500 check refund. Just make sure you apply for the rebate within 90 days of purchase.

  2. Brandt Monahan 2024-02-24

    Hi there! I just wanted to let you know that your ride is absolutely amazing! It rides like a dream!

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Additional sources

More sources of information about 2021 Hyundai Nexo problems:

2021 Hyundai Nexo Reliability - Consumer Reports
2021 Hyundai Nexo Reliability - Consumer Reports
https://www.consumerreports.org/cars/hyundai/nexo/2021/reliability/

Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 ...

2024 Hyundai Nexo Review, Pricing, and Specs
2024 Hyundai Nexo Review, Pricing, and Specs
https://www.caranddriver.com/hyundai/nexo

Instead of needing to be plugged in like more common battery-electric vehicles (BEVs), an FCEV uses compressed hydrogen to create power in a fuel cell stack.

2019 Hyundai Nexo Reliability - Consumer Reports
2019 Hyundai Nexo Reliability - Consumer Reports
https://www.consumerreports.org/cars/hyundai/nexo/2019/reliability/

View Recalls. The 2019 Hyundai Nexo has been recalled 3 times by NHTSA. View Recalls ... problems with their ... Nexo Fuel Cell and 2019-2021 Kona Electric vehicles ...

Hyundai NEXO Recalls | Cars.com
Hyundai NEXO Recalls | Cars.com
https://www.cars.com/research/hyundai-nexo/recalls/

Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Nexo vehicles. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas ...

Nexo loss of power | Page 3 | Hyundai Forums
Nexo loss of power | Page 3 | Hyundai Forums
https://www.hyundai-forums.com/threads/nexo-loss-of-power.680125/page-3

Software update was applied, my Nexo is still having problems, so likely defective stack (they said likely, I'm saying certainly--I mean what else could it be?)

Other years of Hyundai Nexo

hyundai nexo 2019 photo
Nexo 2019
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3

4

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  • 5
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hyundai nexo 2020 photo
Nexo 2020
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4

4

2

  • 5
  • 4
  • 3
  • 2
  • 1
hyundai nexo 2021 photo
Nexo 2021
Hyundai

2

2

2

  • 5
  • 4
  • 3
  • 2
  • 1

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2021 Hyundai Nexo photo