Chevrolet Express 3500 problems
The Chevrolet Express (also known as the GMC Savana) is a series of full-size vans produced by General Motors since 1996. The successor to the Chevrolet G-series van, the Express is produced in passenger and cargo variants. Alongside the standard van body, the line is offered as a cutaway van chassis; the latter vehicle is a chassis cab variant developed for commercial-grade applications, including ambulances, buses, motorhomes, and small trucks.
In production for a single generation since 1995, over 2.5 million examples of the Express and the Savana have been produced. One of the longest-produced designs in American automotive history, the Express/Savana are rivaled only by the Jeep Wagoneer and Dodge Ram Van for longevity.
Since 1995, General Motors has assembled the Express and Savana at its Wentzville Assembly facility (Wentzville, Missouri). Also, since 2017, GM has sourced commercial cutaway-chassis production from Navistar through its Springfield Assembly Plant (Springfield, Ohio).
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Chevrolet Express 3500 model years
Common Chevrolet Express 3500 problems
The Chevrolet Express 3500 is a reliable vehicle, but it does have some common issues that owners have reported.
One of the most common problems is transmission issues. Owners have reported hard shifting, slipping, and humming or buzzing sounds when the vehicle goes into certain gears. In some cases, these problems have been traced back to damaged transmission filters or clutches, while in other cases, the root cause has not been identified.
Another issue that has been reported is engine problems, particularly with the fuel pump. The 1999 model year of the Chevrolet Express has been identified as the worst model year for engine problems, with several complaints about fuel pump failure. These failures can be costly to repair, with average costs ranging from $3,000 to $8,300, depending on the mileage of the vehicle when the problem occurs.
The check engine light is another common issue that has been reported by Chevrolet Express 3500 owners. This light can indicate a wide range of problems, from something as simple as a loose gas cap to a more serious issue like a failing engine part. When the check engine light comes on, it is recommended that the vehicle be checked promptly to prevent further damage to expensive engine components.
In addition to these specific issues, the Chevrolet Express 3500 has been ranked 7th out of 40 Chevrolet models in terms of reliability. Owners have reported a total of 74 complaints, mostly about engine issues, over 25 model years.
In conclusion, while the Chevrolet Express 3500 is generally a reliable vehicle, it does have some common issues that owners should be aware of. These include transmission problems, engine issues, and check engine light warnings. By staying aware of these issues and addressing them promptly, owners can help ensure that their vehicles remain safe and reliable for years to come.
Are Chevy Express 3500 vans reliable?
The probability of a repair being a severe or major issue is 19% for the Chevrolet Express 3500, compared to an average of 16% for commercial vans and 12% for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.
How many miles per gallon does a Chevy Express 3500?
Fuel Economy
City | 12 mpg |
---|---|
Highway | 16 mpg |
Combined | 14 mpg |
How long do Chevy Express engines last?
If you have a 4.3 V6 250,000 miles would be good. If you have a 4.8L, 5.3L or 6.0L V8 all are LS based engines. Those engines if cared for properly 300,000 is not uncommon. If you drive it like you stole it all the time you will be lucky to make 150,000 miles.
How much weight can a Chevy Express 3500 hold?
It boasts a class-leading towing capacity of up to 10,000 pounds and can carry up to 4,280 pounds of payload.
Percentage distribution of complaints by Chevrolet Express 3500 years
We have researched Chevrolet problems and analysed all the complaints filed against Chevrolet Express 3500 cars and compiled the top 5 most problematic Chevrolet Express 3500 model years:
- Chevrolet Express 3500 2001
- Chevrolet Express 3500 1999
- Chevrolet Express 3500 2000
- Chevrolet Express 3500 1998
- Chevrolet Express 3500 1997
Below you can see the percentage distribution of known problems by Chevrolet Express 3500 model years.
Distribution of the number of complaints by Chevrolet Express 3500 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Chevrolet Express 3500 car problems categorized by type of issue
After analysing all complaints related to Chevrolet Express 3500 , it was concluded that the most common issues with these cars are:
- Service brakes problems
- Tires problems
- Electrical system problems
- Engine problems
- Hydraulic problems
The graph below shows statistics for all Chevrolet Express 3500 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Express 3500 model years
A total of 3 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Express 3500 model years
There were a total of 2 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 24 complaints about various vehicle components related to the Chevrolet Express 3500 . Below are the 25 most recent complaints reported for Chevrolet Express 3500 vehicles.
List of Chevrolet Express 3500 complaints
Chevrolet Express 3500 2000
- Date Of Incident: 2020-06-28
- Date Complaint: 2020-08-09
- VIN: 1GAHG39R0Y1
- Components: TIRES
- Summary: THIS IS THE 4TH GENERAL GRABBER HTS TIRE FAILURE I HAVE EXPERIENCED FOR THIS VEHICLE. I HAVE REPORTED THE SAFETY ISSUE WITH THIS TIRE IN PREVIOUS FAILURES, ALTHOUGH THE WEBSITE SHOWS NO FAILURES. GENERAL HAS A PROBLEM W/ THE MANUFACTURE OF IT'S E RATED 10 PLY TIRES. PLEASE KINDLY INVESTIGATE THE SAFETY ISSUE OF BELT SEPARATION AT APPROX 10-15K MILES, OPERATED AT SPEED OF 70 MPH OR LESS.
Chevrolet Express 3500 2000
- Date Of Incident: 2020-06-28
- Date Complaint: 2020-08-09
- VIN: 1GAHG39R0Y1
- Components: TIRES
- Summary: GENERAL HTS 10 PLY E RATED TIRE FAILURE; SEPARATED BELT
Chevrolet Express 3500 1999
- Date Of Incident: 2018-04-30
- Date Complaint: 2018-05-05
- VIN: 1GAHG39R2X1
- Components: WHEELS
- Summary: AN ASE/AAA CERTIFIED MECHANIC INSTALLED A PASSENGER CAR RATED TIRE ON THE VEHICLE, INFLATED TO 36 PSI. THE PLATE ON THE VEHICLE IS FOR AN E RATED TIRE (LT245/75R16E 80 PSI). THE TIRES INSTALLED WERE DOT R88Y 25BR0418 (OHTSU P245/75R16). WHEN ORIGINALLY CHALLENGED, THE SHOP ATTEMPTED TO HAVE ME KEEP THE TIRE ON THE VEHICLE. AFTER COMPLAINING THROUGH AAA THE TIRE SHOP ACCEPTED RETURN ON THE TIRES. AS I WAS REQUIRED TO WAIT FOR SOME TIME TO GET THE ORIGINAL SHOP TO ACCEPT RETURN I WENT TO ANOTHER SHOP TO HAVE THE P TIRES REPLACED WITH LT E-RATE TIRES. AT ANOTHER SHOP (A NATION CHAIN RETAIL CENTER) I WAS OFFERED FOR SALE C-RATE TIRES. NOW THAT THE FORD EXPLORER / FIRESTONE RECALL IS NOW A FADING MEMORY, I AM CONCERNED THAT MULTIPLE TIRE SHOPS OFFERED FOR SALE UNDER RATED TIRES FOR MY VEHICLE.
Chevrolet Express 3500 2001
- Date Of Incident: 2017-11-22
- Date Complaint: 2017-11-28
- Components: TIRES
- Summary: TL* THE CONTACT OWNS A 2001 CHEVROLET EXPRESS 3500 EQUIPPED WITH DEXTERO DHT2 TIRES, SIZE: LT245/75R/16 (NA). WHILE TRAVELING AT HIGHWAY SPEEDS, THE REAR PASSENGER TIRE EXPERIENCED A BLOW OUT. THE VEHICLE WAS TOWED TO AMERICAN CUSTOM TIRE INC (1300 W MAIN ST, QUARTZSITE, AZ) WHERE IT WAS DIAGNOSED THAT THE INTERNAL SIDEWALL FAILED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE VIN AND VEHICLE FAILURE MILEAGE WERE UNKNOWN. THE TIRE FAILURE MILEAGE WAS 1,500.
Chevrolet Express 3500 2001
- Date Of Incident: 2014-06-01
- Date Complaint: 2016-06-01
- VIN: 1GCHG35F411
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: THE "PCM"-PUMP CONTROL MODULE LOCATED ON THE INJECTION PUMP THAT IS IN CHARGE OF OPERATING AND COORDINATING PUMP OPERATIONS FAILS AFTER 30,000 TO 40,000 MILES. THIS CAUSES THE VEHICLE TO STOP RUNNING--NO BRAKES OR STEERING SIMILAR TO IGNITION SWITCH PROBLEM IN OTHER VEHICLES. GM LIKES TO GET 1,400 TO FIX, AFTER THE TOW. THANKS [XXX] A BETTER FIX NEEDS TO BE MADE HERE RATHER THAN INSTALLING ANOTHER DEFECTIVE PART. THIS PROBLEM HAPPENS IN ALL THE 6.5 DIESEL MOTORS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Chevrolet Express 3500 2001
- Date Of Incident: 2016-05-11
- Date Complaint: 2016-05-17
- VIN: 1GCHG35F411
- Components: STEERING,ENGINE
- Summary: THE REAR MAIN SEAL, FRONT HARMONIC SEAL AND POWER STEERING PUMP SHAFT SEAL ARE LEAKING. THE VEHICLE HAS 96,000 MILES ON IT. THIS SHOULD NOT BE. I TOOK IT TO A SHOP LAST WEEK TO HAVE PROBLEM FIXED. NEED HELP VERY EXPENSIVE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Chevrolet Express 3500 1999
- Date Of Incident: 2014-10-15
- Date Complaint: 2015-07-31
- VIN: 1GBJG31R2X1
- Components: ELECTRICAL SYSTEM
- Summary: TL* THE CONTACT OWNS A 1999 CHEVROLET EXPRESS 3500. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO FIVE DIFFERENT DEALERS. THE TECHNICIAN DIAGNOSED THAT THE CRANK SHAFT SENSOR, OXYGEN SENSOR, FUEL FILTER, DISTRIBUTOR, COIL SPARK PLUG WIRES, TIMING GEARING CHAIN, AND FUSES WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED OVER FIVE TIMES, HOWEVER, THE FAILURE RECURRED EACH TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Chevrolet Express 3500 1997
- Date Of Incident: 2014-11-15
- Date Complaint: 2014-11-23
- VIN: 1GCGG25R5V1
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: I SEEM TO BE EXPERIENCING THE EXACT KIND OF IGNITION SWITCH MALFUNCTION THAT HAS BEEN THE CAUSE OF THE MASSIVE GM RECALL THIS YEAR. THE ONLY PROBLEM IS THAT THE RECALL DOESN'T SEEM TO GO BACK TO 1997. THIS PROBLEM HAS OCCURRED NUMEROUS TIMES SINCE IT FIRST STARTED TO HAPPEN A WEEK OR SO AGO. THE ENGINE AND EVERYTHING ELECTRICAL JUST SHUTS OFF FOR NO REASON. IT HAS HAPPENED AT HIGHWAY SPEEDS, AT PARKING LOT SPEEDS, DRIVING AROUND TOWN, AND EVEN PARKED AT IDLE. IT JUST UP AND DIES FOR A SECOND OR TWO, FOLLOWED BY ALL THE WARNING LIGHTS COMING ON LIKE YOU HAD JUST TURNED THE KEY BACK ON. SEEMS TO ME LIKE THE GM IGNITION SWITCH RECALL SHOULD BE EXPANDED TO INCLUDE OLDER VEHICLES THAT WERE APPARENTLY AFFECTED AS WELL AS THE ONES ALREADY ON THE LIST. *TR
Chevrolet Express 3500 1999
- Date Of Incident: 2013-04-20
- Date Complaint: 2013-04-25
- VIN: 1GAHG39R2X1
- Components: SERVICE BRAKES
- Summary: TL* THE CONTACT OWNS A 1999 CHEVROLET EXPRESS G3500. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE BRAKE PEDAL SUDDENLY FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE BRAKES LINE WERE CORRODED UP TO THE MASTER CYLINDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 128,000.
Chevrolet Express 3500 2000
- Date Of Incident: 2009-05-05
- Date Complaint: 2012-09-13
- VIN: 1GBHG31F9Y1
- Components: SERVICE BRAKES
- Summary: THE FIRST TIME MAY 2009 MY BRAKES FAILED GOING DOWN A HILL,IT TURNS OUT THE MAIN BRAKE LINE HAD ROTTED OUT AND I LOST PRESSURE TO THE REAR BRAKES, I WAS LUCKY THERE WAS NO ONE COMING THRU THE INTERSECTION BECAUSE I COULD NOT STOP, MY VAN WAS LOADED AND WEIGHED 10,000 LBS. THIS IS THE SECOND TIME THE BRAKE LINES FAILED ON THIS VAN SEPT 2012 THE REAR AXLE BRAKE LINE FAILED ON THE HIGHWAY JUST LUCKY NO ONE WAS IN FRONT OF ME. I HAVE A 1985 GM VAN THAT HAS THE ORIGINAL BRAKE LINES ON IT AND THEY ARE IN VERY GOOD SHAPE. I HAVE A 1965 TOYOTA FJ45 THAT HAS THE ORIGINAL BRAKE LINES ON IT AND NO CORROSION ON THEM. WHAT IS WRONG HERE THESE LINES SHOULD LAST A LIFE TIME IT IS A SAFETY ITEM. NOW I WILL REPLACE THEM ALL WITH NEW BRAKE LINES BECAUSE I CAN'T TRUST THE REST OF THEM NOW I DON'T WANT TO DIE OR KILL SOMEONE ELSE. *TR
Chevrolet Express 3500 2000
- Date Of Incident: 2012-08-16
- Date Complaint: 2012-08-17
- Crash: 1
- VIN: 1GCHG35R4Y1
- Components: UNKNOWN OR OTHER
- Summary: ON I71 INTERSTATE, ENTERING I264 RAMP, TRAFFIC WENT FROM 60 MPH TO BASICALLY STOPPED EXTREMELY QUICK, NO CHOICE BUT TO SLAM ON THE BRAKES, I HAD LOCKED UP THE REAR BRAKES,ANTI-LOCK ON FRONT, THE PEDAL SUDDENLY WENT TO THE FLOOR, MIRACULOUSLY I ONLY TOUCH THE CAR IN FRONT,,,WE PULLED OVER, ALONG WITH 6 OTHER CARS,,WE FOUND NO DAMAGE TO THE FRONT OF MINE, NOR THE REAR OF THE CAR IN FRONT OF ME, NO ONE HIT ME FROM BEHIND. I LIMPED HOME ON THE EMERGENCY BRAKE, AND FOUND THE FRONT RIGHT CALIPER LINE WET WITH SPRAY INDICATIONS 12" AROUND THE FAILED LINE WHICH IS MOUNTED ON THE REAR OF THE MAIN-CROSS MEMBER OF THE FRAME...ALL BRAKE LINES ON MY VAN, WHETHER IN THE SPRAY LINE FROM WHEELS OR NOT, ARE VERY CORRODED...THE WHOLE SYSTEM WILL NEED TO BE REPLACED. *TR
Chevrolet Express 3500 1998
- Date Of Incident: 2012-05-06
- Date Complaint: 2012-05-11
- Components: AIR BAGS
- Summary: TL* THE CONTACT OWNS A 1998 CHEVROLET EXPRESS 3500. THE CONTACT WAS DRIVING 65 MPH WHEN THE AIR BAG DEPLOYED ERRONEOUSLY AND WITHOUT WARNING. THE DEPLOYMENT CAUSED THE CONTACT TO MOMENTARILY LOSE CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO BRING THE VEHICLE TO A STOP SAFELY AND WITHOUT FURTHER INCIDENT. THE VEHICLE WAS NOT REPAIRED OR INSPECTED FOR THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 163,000. THE VIN WAS NOT AVAILABLE.
Chevrolet Express 3500 2001
- Date Of Incident: 2012-01-05
- Date Complaint: 2012-01-29
- VIN: 1GCHG39F711
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: BRAKE LINES SEVERELY CORRODED AND RUSTED AT MULTIPLE LOCATIONS. COMPLETE REPLACEMENT IS REQUIRED TO RENEW SAFETY INSPECTION CERTIFICATION.
Chevrolet Express 3500 1997
- Date Of Incident: 2011-07-06
- Date Complaint: 2012-01-04
- VIN: 1GCHG35RXV1
- Components: SUSPENSION,SERVICE BRAKES, HYDRAULIC
- Summary: I WAS PICKING UP ITEMS IN A HOME DEPOT PARKING LOT, WHEN THE BRAKES WENT TO THE FLOOR, AND I DISCOVERED THE BRAKE LINES TO THE REAR HAD RUSTED THROUGH AND EMPTIED OUT ALL THE BRAKE FLUID. WHEN IT WAS ON THE LIFT AND BEING REPAIRED, I FOUND THAT THE REAR LEAF SPRING MOUNTS ARE NEARLY CORRODED AWAY. THIS IS NOT A PART DESIGNED TO BE REPLACED. *TR
Chevrolet Express 3500 1998
- Date Of Incident: 2011-02-14
- Date Complaint: 2011-02-17
- Number Of Injuries: 1
- Components: AIR BAGS
- Summary: TL*THE CONTACT OWNS A 1998 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE PASSENGER SIDE AIR BAG SUDDENLY DEPLOYED ALTHOUGH THERE WAS NO CRASH. THE PASSENGER WAS INJURED AS A RESULT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 140,000.
Latest 5 recalls Chevrolet Express 3500
The National Highway Traffic Safety Administration (NHTSA) has issued 12 recalls for different components of the Chevrolet Express 3500.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Chevrolet Express 3500 2010
- Report Received Date: 2014-11-05
- Manufacturer: Cummings Mobility Conversion & Supply
- Components: EQUIPMENT ADAPTIVE/MOBILITY
- Summary: Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
- Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
- Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
- Model: Chevrolet Express 3500 2008
- Report Received Date: 2014-11-05
- Manufacturer: Cummings Mobility Conversion & Supply
- Components: EQUIPMENT ADAPTIVE/MOBILITY
- Summary: Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
- Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
- Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
- Model: Chevrolet Express 3500 2009
- Report Received Date: 2014-11-05
- Manufacturer: Cummings Mobility Conversion & Supply
- Components: EQUIPMENT ADAPTIVE/MOBILITY
- Summary: Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
- Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
- Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
- Model: Chevrolet Express 3500 2007
- Report Received Date: 2014-11-05
- Manufacturer: Cummings Mobility Conversion & Supply
- Components: EQUIPMENT ADAPTIVE/MOBILITY
- Summary: Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
- Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
- Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
- Model: Chevrolet Express 3500 2014
- Report Received Date: 2014-11-05
- Manufacturer: Cummings Mobility Conversion & Supply
- Components: EQUIPMENT ADAPTIVE/MOBILITY
- Summary: Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
- Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
- Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.