Chevrolet Cruze problems
The Chevrolet Cruze is a compact car that has been produced by General Motors since 2008. It was designated as a globally developed, designed, and manufactured four-door compact sedan, complemented by a five-door hatchback body variant from 2011, and a station wagon in 2012. During its introduction, the Cruze replaces several compact models, including the Chevrolet Optra which was sold internationally under various names, the Chevrolet Cobalt sold exclusively in North America, and the Australasian-market Holden Astra.
The Cruze was released in 2008 for the South Korean market as the Daewoo Lacetti Premiere until the phasing out of the Daewoo brand in 2011, when it was renamed to Chevrolet Cruze. In Australasia, the model was sold between 2009 and 2016 as the Holden Cruze. In 2016, the Cruze sedan was restyled and renamed for the Australasian market as the Holden Astra Sedan, as a sedan complement to the Holden Astra family.
Due to the market shift towards SUVs and decreasing sales, the Cruze has been gradually phased out. Production of the Cruze in South Korea ended in 2018 as part of restructuring of GM Korea, which in turn ceased supply of the Holden Astra Sedan to Australasia. In the United States and Mexico, production ended in 2019, while production in China ended in 2020. Production continued in Argentina until 2023. It was replaced by the Monza in China, which is known as the Cavalier in Mexico.
Previously, the nameplate has been used for a version of a subcompact hatchback car produced under a joint venture with Suzuki from 2001 to 2007, and was based on the Suzuki Ignis.
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Chevrolet Cruze model years
Common Chevrolet Cruze problems
The Chevrolet Cruze has been reported to have several common problems, primarily related to the engine, electrical system, and transmission.
- Electrical Failure: Electrical failures are another common problem in the Chevy Cruze, with owners reporting issues such as cracked pistons, harsh shifting, steering problems, and faulty water pumps. These issues can lead to more severe problems, such as engine failure and overheating. For instance, a bad alternator or faulty sensors can cause stalling, while a damaged cylinder or metal shrapnel in the turbo injector can result in more expensive repairs.
- Transmission Problems: Automatic transmission cooler lines can leak, causing the transmission to fail prematurely. Symptoms include visible fluid leaks, a Check Engine Light, unfamiliar noises and odors, delayed acceleration, and vibrations. These problems can be attributed to several factors, including worn-out parts, damaged seals, and low transmission fluid levels.
- Water Pump Failure: Water pump failure is a common problem in the Chevy Cruze, with owners reporting issues such as overheating, leaks, and engine damage. These problems can be attributed to several factors, including worn-out parts, damaged seals, and low coolant levels.
- Coolant Leaks: Coolant leaks are a common problem in the Chevy Cruze, with owners reporting issues such as antifreeze leaks, engine overheating, and engine damage. These problems can be attributed to several factors, including worn-out parts, damaged seals, and low coolant levels.
- Power Seat Failure: Power seat failure is a common problem in the Chevy Cruze, with owners reporting issues such as inoperative seats and airbag light illumination. These problems can be attributed to several factors, including wiring harness issues, pinched wires, and damaged connectors.
- Clunking Noises: Clunking noises are a common problem in the Chevy Cruze, with owners reporting issues such as loud noises while going over bumps and potholes. These problems can be attributed to several factors, including jounce bumper issues, strut leaks, and damaged suspension components.
- Leaking Rear Lights: Leaking rear lights are a common problem in the Chevrolet Cruze, with owners reporting issues such as water intrusion and electrical problems. These problems can be attributed to several factors, including damaged seals, worn-out parts, and low coolant levels.
In summary, the Chevrolet Cruze has several common problems, primarily related to the engine, electrical system, and transmission. These problems can lead to more severe issues, such as engine failure, overheating, and electrical problems. It is essential to address these problems promptly to prevent further damage and ensure the vehicle's safety and reliability.
Is the Chevrolet Cruze a reliable car?
Is the Chevy Cruze Reliable? RepairPal gives the Chevy Cruze a reliability score of 4.0 out of 5.0, ranking it 26th out of 36 compact cars. The annual repair and maintenance cost for the model is approximately $545, which is slightly higher than the average $530 for compact cars.
What is the common problem with Chevy Cruze?
Q: What are the biggest problems with the Chevy Cruze compact car? A: Major issues for the Chevy Cruze compact car include transmission failures, engine problems, coolant leaks, and electrical issues, particularly in the 2011-2015 model years.
What are the bad years for Chevy Cruze?
Q: Which years of the Chevy Cruze should I avoid? A: Avoid the 2011 and 2012 Chevy Cruze models due to their significant reliability issues, including problematic transmissions and coolant leaks. The 2014 model also had its share of problems, making it hard to recommend despite being less severe than its predecessors.
What are common Chevy Cruze transmission problems?
Transmission fluid leaks are the most common and urgent sign you need a transmission fluid change or potentially even a complete flush service. It's uncommon, but leaks could also mean there's an issue with your transmission hose. Strange smells are a sign your transmission fluid is burning inside your parts.
Percentage distribution of complaints by Chevrolet Cruze years
We have researched Chevrolet problems and analysed all the complaints filed against Chevrolet Cruze cars and compiled the top 5 most problematic Chevrolet Cruze model years:
- Chevrolet Cruze 2012
- Chevrolet Cruze 2011
- Chevrolet Cruze 2014
- Chevrolet Cruze 2013
- Chevrolet Cruze 2015
Below you can see the percentage distribution of known problems by Chevrolet Cruze model years.
Distribution of the number of complaints by Chevrolet Cruze years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Chevrolet Cruze car problems categorized by type of issue
After analysing all complaints related to Chevrolet Cruze , it was concluded that the most common issues with these cars are:
- Engine problems
- Electrical system problems
- Power train problems
- Unknown or other problems
- Service brakes problems
The graph below shows statistics for all Chevrolet Cruze vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Cruze model years
A total of 284 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Cruze model years
There were a total of 79 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Cruze model years
There were a total of 193 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Cruze model years
There were a total of 3 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 3557 complaints about various vehicle components related to the Chevrolet Cruze . Below are the 25 most recent complaints reported for Chevrolet Cruze vehicles.
Latest 25 complaints
Chevrolet Cruze 2014
- Date Of Incident: 2024-10-23
- Date Complaint: 2024-10-27
- VIN: 1G1PC5SB7E7
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: I am writing to submit a formal complaint regarding serious safety violations and malpractice by SLValley Chevrolet, along with accountability concerns with General Motors (GM). This complaint follows an existing case with the Utah Attorney General Consumer Protection Division (Complaint SR:9-1384660535) and highlights multiple incidents that compromise vehicle safety and public well-being. Summary of Issues: 1. **Electrical Issues and Unsafe Repairs**: I incurred substantial costs, including a recent invoice of **$2,210.72** dated **October 23, 2024**, for a supposed resolution Salt Lake Valley Chevrolet was supposed to have resvoled for an electrical issue. Despite this, the electrical problems remained unresolved, indicating a lack of professional workmanship and charges for servces not rendedered. Also additional time and money wasted. 2. **Damaged Oil Pan**: Salt Lake Valley Chevrolet caused damage to my oil pan, and they attempted to charge me **$866.00** for this damage. I believe this to be an unfair and unjust practice that reflects poorly on the integrity of their service. I authorized an oil change with the electrical issue and after service the car came home leakinig oil. They damaged the components. An oil change would not have been conducted had there been damage. The April invoice with this company will also show a previous oil change and at that time no issue. 3. **Continued Safety Hazards**: I paid **$531.12** on **September 23, 2024**, for a battery cable replacement, oil change, and tire rotation, which resulted in a new leaking oil issue and a flat tire. My vehicle broke down in traffic due to these unresolved problems, creating a potential accident hazard on the road. Tried to charge me for the damage they caused to oil pan and plug. 4. **Carcinogenic Smoke Exposure**: I faced severe health risks due to inhaling carcinogenic smoke following a service in **February 2024**. A leak at the turbo line feed was noted, and d
Chevrolet Cruze 2013
- Date Of Incident: 2024-10-18
- Date Complaint: 2024-10-24
- VIN: 1G1PC5SB0D7
- Components: ENGINE
- Summary: The engine in my 2013 chevy cruze failed due to the head gasket, and it causes the car to overheat. Chevrolet issued a recall on some 2013 and 2014 Cruze models for head gasket problems. The gasket in these models is known to fail and that can completely destroy the motor. When a head gasket fails that allows the oil and the coolant to mix; and that will destroy the lubrication in your engine and cause the engine to fail. Pepboys repair shop-- has the repair invoice.
Chevrolet Cruze 2014
- Date Of Incident: 2024-10-12
- Date Complaint: 2024-10-12
- VIN: 1G1PC5SB0E7
- Components: ELECTRICAL SYSTEM
- Summary: Car shut off while driving on highway. Service power steering and service airbag came on. Tried to jump it but that didn’t work. Car shut off while doing 70 mph on the highway. Was almost hit trying to get car to shoulder. I have just read that there are hundreds of complaints regarding the same thing.
Chevrolet Cruze 2012
- Date Of Incident: 2024-10-08
- Date Complaint: 2024-10-08
- VIN: 1G1PF5SC6C7
- Components: ENGINE
- Summary: The contact owns a 2012 Chevrolet Cruze. The contact stated while the vehicle was parked, the check engine warning light illuminated. The vehicle was taken to a dealer to be diagnosed. However, the vehicle was not yet diagnosed or repaired. The vehicle was taken to an auto repair shop where it was diagnosed that the vehicle was leaking oil, along with several other undisclosed failures. The vehicle was not repaired. The contact attempted to contact the manufacturer; however, the manufacturer had not yet responded. The failure mileage was approximately 100,000.
Chevrolet Cruze 2016
- Date Of Incident: 2024-09-24
- Date Complaint: 2024-10-06
- VIN: 1G1BE5SM1G7
- Components: FUEL/PROPULSION SYSTEM
- Summary: I was driving the car, stopped at a light took my foot off the brake started to move and the car completely shut off. No warning lights went on. I had to start the car again. I took the car to a local dealership to be looked at. They pulled the codes, nothing showed up. I did an internet search for a possible cause, sent my search results to the dealership and I asked them to check the fuel system, they found a bad injector. They then cleaned the fuel system and replaced the bad injector.
Chevrolet Cruze 2012
- Date Of Incident: 2024-09-16
- Date Complaint: 2024-10-04
- VIN: 1G1PC5SHXC
- Components: ENGINE
- Summary: The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving 30 MPH, the vehicle lost motive power and failed to respond while depressing the accelerator pedal. The vehicle was able to be restarted on the third attempt; however, the failure recurred. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Chevrolet Cruze 2018
- Date Of Incident: 2024-09-28
- Date Complaint: 2024-09-29
- VIN: 1G1BE5SM9J7
- Components: STEERING,UNKNOWN OR OTHER
- Summary: 9/28/2024 abs light and traction control light came on my 2018 chevy Cruze LT along with steering assist reduced while driving home making car hard to steer above 50 mph and coming into curves Chevrolet needs to be made to recall and repair this problem, I have noticed a lot of Cruze owners having the same problem could be dangerous while driving without some previous indication or prior warranting.
Chevrolet Cruze 2015
- Date Of Incident: 2024-09-26
- Date Complaint: 2024-09-28
- Number Of Injuries: 1
- Crash: 1
- VIN: 1G1PC5SB5F7
- Components: STEERING,POWER TRAIN,SERVICE BRAKES
- Summary: I have been up there date for fixing this vehicle for the last 4 years when i bought it with 60k miles , I have replaced multiple parts so far from foil pump , wheel, coolant pipes and the container many times from constant leaking in the fuel pump, I have replaced the alternater twice by 70k miles , ABS system failed many times and no one can fix it , Lastly , my daughter was driving to school and while she was driving on the roundabout in the outer lane . She tried to turn the steering wheel t take the exit and everything got locked on her immediately from steering wheel and the break paddle caused he car shift to the curb and hit the side walk because it went out if control because the tire split out the wheel along with another piece from wheel behind the tire , almost killed my daughter on the seen . I had spent in this At least $10k and now it barely passed &100k Just unbelievable. This car is piece of trash no safety in this car now I parked the car and I’m trying to think what to do with it. I will take it back to the GM and the Chevy dealers and I’m complain because even the dealers for the GM and Chevy are the worst people to deal with and the worst customer service. They’re not helpful at all. I have went to local shops. They do better job but the thing is this car is piece of crap Replacing and go back. I am not spending any more penny on this car now I have to get a brand new car for my daughter to go to college she needs it better or don’t sell more cars. This has to be a trust immediately as my daughter career relying on transportation, And I am not claiming my insurance to fix the damage on my vehicle because my insurance will raise my premiums and there was no other car involved because she was on the roundabout on the side lane and she had to hit the curb because the car kept going and has no control but luckily she wasn’t going on the inside lane on the roundabout otherwise she’ll be hitting another vehicles from losing control
Chevrolet Cruze 2017
- Date Of Incident: 2024-09-21
- Date Complaint: 2024-09-24
- VIN: 1G1BF5SM0H7
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: The contact owns a 2017 Chevrolet Cruze. The contact stated while attempting to reverse, the accelerator pedal was depressed, and the vehicle failed to accelerate as intended. The contact stated while attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. The contact stated that the vehicle failed to accelerate as intended. There was no warning light illuminated. The vehicle was not taken to an independent mechanic or the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.
Chevrolet Cruze 2012
- Date Of Incident: 2024-09-08
- Date Complaint: 2024-09-09
- VIN: 1G1PC5SH9C7
- Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2012 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact connected a diagnostic machine to the vehicle and retrieved a DTC code for a failure with the purge valve and the catalytic convertor. The contact replaced the purge valve; however, the failure reoccurred. The contact stated that several unknown warning lights were illuminated. The contact stated that the warning lights blinked on and off. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,039.
Chevrolet Cruze 2014
- Date Of Incident: 2024-09-09
- Date Complaint: 2024-09-09
- VIN: 1G1PC5SB1E7
- Components: AIR BAGS
- Summary: The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA Campaign Number: 23V674000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Chevrolet Cruze 2012
- Date Of Incident: 2020-04-10
- Date Complaint: 2024-09-05
- VIN: 1G1PF5SC9C7
- Components: ENGINE
- Summary: The contact owns a 2012 Chevrolet Cruze. The contact stated that on several occasions while the vehicle was parked, there was smoke coming from the engine compartment. The vehicle was taken to an independent mechanic twice where it was diagnosed that unknown parts needed to be replaced. The vehicle was repaired but the failure reoccurred after approximately a week. The manufacturer was notified of the failure. The failure mileage was approximately 200,000.
Chevrolet Cruze 2012
- Date Of Incident: 2024-07-11
- Date Complaint: 2024-08-27
- VIN: 1G1PC5SHXC7
- Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
- Summary: My car keeps telling me my trunk is open then it dings constantly going back and forth from tire monitor system to the trunk open. Then Everytime I turn the car off I have to wiggle the battery cable to get my car to start and my power steering keeps going out. I'm aware there are recalls.for my car but beings my check engine light is on they r refusing to fix my car. I don't understand. I thought recalls were mandatory and had to be fixed. This car barely has 85,000 miles on it. I shouldn't be having all these issues. It's all electrical it seems like. I need help.
Chevrolet Cruze 2016
- Date Of Incident: 2024-06-18
- Date Complaint: 2024-08-27
- VIN: 1G1PE5SB3G7
- Components: WHEELS,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: Purchased a 2016 Chevrolet Cruze on [XXX]. [XXX]. As of July 26th I paid $862 on repairs for the car to be smoking this morning on my way to work [XXX]. In total I’ve spent Almost or close to $2,000 in car repairs. This purchase was for my 17 year old daughter as a graduation present and for college. She was driving and car started to run hot and cut off in a busy intersection. She was unable to take the car to North Carolina. The owner blocked me and the staff haven’t been accommodating since this process. Nor will they look at the car. This has put me in a financial burden and the safety conditions this vehicle is under. And damage this could have cause my daughter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Chevrolet Cruze 2016
- Date Of Incident: 2024-08-11
- Date Complaint: 2024-08-14
- VIN: 1G1BE5SM0G7
- Components: WHEELS,ENGINE,FORWARD COLLISION AVOIDANCE
- Summary: I HAVE A 2016 CHEVROLET CRUZE AND THE TURBOCHARGER INTERCOOLER HOSE BASICALLY BROKE FROM WHERE THE END OF THE HOSE STARTS AND A LITTLE BIT DOWN IN THE MIDDLE AREA OF THE END PART OF THE HOSE. AND THIS CAUSED MY ENGINE'S POWER TO BE REDUCED INMENSLY. TO THE POINT THAT I HAD MY FOOT PRESSING ALL THE WAY DOWN ON THE ACCELERATOR AND IT COULD NOT GO ANY FURTHER DOWN, AND MY CAR WAS MOVING SLOWER THAN A TURTLE, AND THIS IS NOT AN EXAGGERATION! AND ALSO, AT TIMES WHEN I HAVE BEEN AT A RED LIGHT MY CAR TURNS OFF. ONE TIME MY CAR TURNED OFF WHILE I WAS DRIVING ON THE STREET WITH CARS BEHIND ME. LUCKILY, I WAS ABLE TO PULL INTO A SHOPPING CENTER. AND THE AIR CONDITIONER IS ALSO FAILING BECAUSE I KEEP PUTTING FREE ON SO IT CAN BE COLDER AND ALL THAT COMES OUT IS HOT AIR. I DID NOT KNOW THAT THIS INTERCOOLER HOSE WAS A MAJOR PART OF MY VEHICLE'S FUNCTION. ALSO, THE TRACTION LIGHT CAME ON, WHEN I ALREADY HAD IT OFF. IF CHEVROLET CRUZE OWNERS DO NOT KNOW ABOUT THIS ISSUE, THEY NEED TO KNOW. BECAUSE THIS ISSUE COULD EVENTUALLY MESS UP THE ENTIRE MOTOR AND POSSIBLE BLOW IT OUT. WHICH WE ALL KNOW A NEW MOTOR IS VERY EXPENSIVE
Latest 5 recalls Chevrolet Cruze
The National Highway Traffic Safety Administration (NHTSA) has issued 43 recalls for different components of the Chevrolet Cruze.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Chevrolet Cruze 2014
- Report Received Date: 2023-12-21
- Manufacturer: General Motors, LLC
- Components: AIR BAGS:SIDE/WINDOW
- Summary: General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
- Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
- Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
- Model: Chevrolet Cruze 2014
- Report Received Date: 2023-09-20
- Manufacturer: General Motors, LLC
- Components: AIR BAGS:SIDE/WINDOW
- Summary: General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
- Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
- Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.
- Model: Chevrolet Cruze 2018
- Report Received Date: 2020-10-29
- Manufacturer: General Motors LLC
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
- Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
- Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
- Model: Chevrolet Cruze 2019
- Report Received Date: 2020-10-29
- Manufacturer: General Motors LLC
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
- Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
- Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
- Model: Chevrolet Cruze 2019
- Report Received Date: 2018-08-30
- Manufacturer: General Motors LLC
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
- Summary: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
- Consequence: A reduction of braking performance can increase the risk of a crash.
- Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Latest negative Chevrolet Cruze car reviews
Latest positive Chevrolet Cruze car reviews
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Vehicle year: 2013
I absolutely love my Cruze! It's such a dependable, quick, and comfy car. Although it took some getting used to after driving my older V8 daily driver, all of that goes away when I fill up the gas tank. I'm happy to say that I haven't really had any problems with my car, except for one issue with the Turbo Charger before I even drove it off the lot. The dealer was so helpful and gave me a loaner while they fixed it, and then delivered my new car to me once it was ready. The only other repair I've had to deal with was a recall for the water pump. Every so often, there's a little bit of a shutter when I turn off the key, but my older car (an '86 T/A) does the same thing.
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Vehicle year: 2019
After owning my Cruze LT hatch for 29 days, I have to say that I am not impressed. However, after 18 months of ownership, my opinion has changed. During a 750-mile trip, the car averaged 35 mpg and had ample cargo room. Power and acceleration have never been a problem and contributed to a nice trip. Although the 'start/stop' function is still not my favorite, I have gotten used to it. Unfortunately, the Android Auto feature still doesn't work as it is supposed to. Overall, I plan to keep the car for a few years and would recommend the hatchback for its performance and cargo capability.
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Vehicle year: 2017
I rented this car for two days and it was amazing! The fuel efficiency was incredible, with the cruise control indicating 60mpg at 50mph and 42mpg at 70mph. The claimed 47mpg highway is entirely believable, if a bit conservative. The range with a full tank (13 gallons) was an indicated 538 miles. These are impressive numbers for a vehicle of this size that is not a diesel. The seats were very comfortable, and I was able to drive non-stop from Fort Lauderdale to Jacksonville without experiencing any aches or pains. The cabin was also very quiet, allowing me to carry on several conversations without any interference from exterior noise. The Bluetooth connectivity was effortless to set up, and the backup camera was clear and effective. The steering assist lines on the display were accurate enough, although I never really got accustomed to them enough to trust what they were telling me. The stereo had easy-to-use controls and produced very good sound. The 1.4L turbocharged engine was smooth, quiet, and eager to please, with decent acceleration when I floored the pedal. The 6-speed automatic shifted crisply and smoothly, and the brakes were firm, linear, and positive. I love them, especially because they are discs front and rear, a feature that is thankfully becoming the norm even on small economy cars. To be fair, the following will be mere quibbles and nothing in the list would prevent me from buying or renting one again. My biggest issue with this car was the parking brake. Although it was a nice touch to have a pedal-operated parking brake that kept my hands free, this one was mounted fairly high, had very little travel, and was stiff.My wife's 2011 Camry has a pedal-operated parking brake that is effortless to use. In comparison, the parking brake in this car was difficult to disengage fully, and I had to check the dashboard indicator light to ensure it was off. While some owners may opt to use the transmission to keep the car from rolling away, I prefer to use the parking brake. Moving on to the stop-start feature, I found it to be a welcome addition. The engine shut down and restarted so quickly and smoothly that I didn't even notice it was happening at first. The tachometer displays when the feature is active, dipping below zero to an area labelled as 'AUTO STOP'. However, I did find it frustrating that the feature is disabled entirely if you take your foot off the brake to creep forward a bit. Additionally, putting the car in Park or turning on the air conditioning causes the engine to restart. The windows are one-shot on the downward travel, but must be held in the up direction. I find it odd that other manufacturers don't offer one-shot on all windows in both directions. Lastly, the manumatic shift feature was confusing to me and I had to Google it to figure out how it worked. In my opinion, it should be removed entirely as it seems like a waste of engineering.To shift gears, move the shifter down into L range and then use the '+' or '-' button on top of the selector to get higher or lower gears. It would be more convenient to have a gate to the left or right of the selector and allow the shifter itself to be toggled, similar to how Mazda has it: pull back for upshifts, push forward for downshifts. The steering is nicely weighted and feels direct, although it can be a little too sensitive at the centre, making it a bit tricky to keep straight in a lane, especially with crosswinds. As for the stereo, the volume up and down controls are hidden on the underside of the right-hand spoke of the steering wheel, which can be a bit inconvenient. There are also two other buttons under the left spoke that I have yet to figure out. One thing I dislike is that the reverse lights come on when you exit the car, which can be a bit confusing and potentially dangerous. Overall, this is an amazing little car that deserves consideration.
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Vehicle year: 2019
I'm 6'4
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Vehicle year: 2017
I recently purchased a GM Certified Pre-Owned 2017 Cruze Premier with only 15k miles on it. Although I initially intended to buy a Malibu, I was pleasantly surprised by the Cruze's performance during the test drive and decided to purchase it instead. I have driven it for a few weeks now, covering over 1000 miles, and it has not disappointed me. The seat comfort and ride quality are great, even during my 100+ mile round trip to work through moderate rush hour traffic. The Bluetooth, Android Auto, SiriusXM, voice recognition, and climate controls all work flawlessly without any hiccups. The 1.4L turbo engine has plenty of pep, making merging and passing on the freeway easy. The gas mileage has been impressive, averaging a little over 33 combined, with the trip computer reading as high as 42 in highway driving. Overall, I am very satisfied with my purchase and look forward to seeing how it performs in the long run.Update at 33k miles: I'm still completely satisfied with this car. I haven't had any problems or repairs. Actually, I think I like the car even more now than when I first bought it.
Are you having problems with your Chevrolet Cruze?
Hal Skiles 2025-08-14
Vehicle year: 2013
I bought this car a year ago and unfortunately, I've had to take it to the dealership seven times since then. I've had issues with the battery cable, catalytic converter, oil cooler, cylinder head, head gasket, air intake manifold, and more. As a 2013 model, I expected it to be more reliable. I reached out to GM for assistance, but unfortunately, they were unable to help me. I'm disappointed with the customer service I received from a company that prides itself on its customer satisfaction. I've decided not to purchase any Chevy products in the future and will be sharing my experience with others.
Caleb Lehner 2025-08-12
Vehicle year: 2011
Do not buy the 2011 LT Cruze. It has been a disaster for me, with frequent problems such as oil leaks, engine overheating, and A/C failure. I have been left stranded multiple times due to engine overheating and smoke coming out from under the hood. Despite multiple attempts to fix the issues, they keep reoccurring. Based on my experience and other reviews, I cannot recommend this car. As a Chevy fan, I am disappointed but I will not be purchasing another Chevy. Save yourself the trouble and avoid this car.
Kyle Jones 2025-08-09
Vehicle year: 2013
Hi there! I wanted to share my experience with my 2013 Chevy Cruze LT. Although I bought it on 8/14/13, it has unfortunately been in the shop 7 times since then. I had a few issues with a water leak on the driver's side, a weird grinding noise from the heater, and some transmission surges. Additionally, there was a strange scraping noise when I put my foot on the gas. After a while, I decided to call GM and they were incredibly helpful. They provided me with a rental car while the paperwork was being finalized for my new 2014 replacement Cruze. I'm so grateful for their assistance, as it has saved me a lot of time and frustration. Thank you, GM!
Delmer Legros 2025-08-08
Vehicle year: 2016
Our family has been driving GM vehicles for as long as I can remember. However, if GM continues to enforce the auto stop feature, we may have to consider purchasing vehicles from other manufacturers. It would be greatly appreciated if GM could provide a switch to turn off this feature, as it can be quite bothersome. Thank you for your understanding.
Johan Considine 2025-08-02
Vehicle year: 2016
Leased the 2016 Chevy Cruz Premium and I'm glad I didn't purchase it due to the auto stop/start feature. I believe this feature could pose a safety issue if the start fails. The stop/start is both noisy and annoying. When I went to the dealer to try and disconnect it, the service department informed me that customers are complaining about this feature all day. However, I have 2 years and 11 months left on my lease, unless recalls are issued sooner.