Chevrolet Cruze problems
The Chevrolet Cruze is a compact car that has been produced by General Motors since 2008. It was designated as a globally developed, designed, and manufactured four-door compact sedan, complemented by a five-door hatchback body variant from 2011, and a station wagon in 2012. During its introduction, the Cruze replaces several compact models, including the Chevrolet Optra which was sold internationally under various names, the Chevrolet Cobalt sold exclusively in North America, and the Australasian-market Holden Astra.
The Cruze was released in 2008 for the South Korean market as the Daewoo Lacetti Premiere until the phasing out of the Daewoo brand in 2011, when it was renamed to Chevrolet Cruze. In Australasia, the model was sold between 2009 and 2016 as the Holden Cruze. In 2016, the Cruze sedan was restyled and renamed for the Australasian market as the Holden Astra Sedan, as a sedan complement to the Holden Astra family.
Due to the market shift towards SUVs and decreasing sales, the Cruze has been gradually phased out. Production of the Cruze in South Korea ended in 2018 as part of restructuring of GM Korea, which in turn ceased supply of the Holden Astra Sedan to Australasia. In the United States and Mexico, production ended in 2019, while production in China ended in 2020. Production continued in Argentina until 2023. It was replaced by the Monza in China, which is known as the Cavalier in Mexico.
Previously, the nameplate has been used for a version of a subcompact hatchback car produced under a joint venture with Suzuki from 2001 to 2007, and was based on the Suzuki Ignis.
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Chevrolet Cruze model years
Common Chevrolet Cruze problems
The Chevrolet Cruze has been reported to have several common problems, primarily related to the engine, electrical system, and transmission.
- Electrical Failure: Electrical failures are another common problem in the Chevy Cruze, with owners reporting issues such as cracked pistons, harsh shifting, steering problems, and faulty water pumps. These issues can lead to more severe problems, such as engine failure and overheating. For instance, a bad alternator or faulty sensors can cause stalling, while a damaged cylinder or metal shrapnel in the turbo injector can result in more expensive repairs.
- Transmission Problems: Automatic transmission cooler lines can leak, causing the transmission to fail prematurely. Symptoms include visible fluid leaks, a Check Engine Light, unfamiliar noises and odors, delayed acceleration, and vibrations. These problems can be attributed to several factors, including worn-out parts, damaged seals, and low transmission fluid levels.
- Water Pump Failure: Water pump failure is a common problem in the Chevy Cruze, with owners reporting issues such as overheating, leaks, and engine damage. These problems can be attributed to several factors, including worn-out parts, damaged seals, and low coolant levels.
- Coolant Leaks: Coolant leaks are a common problem in the Chevy Cruze, with owners reporting issues such as antifreeze leaks, engine overheating, and engine damage. These problems can be attributed to several factors, including worn-out parts, damaged seals, and low coolant levels.
- Power Seat Failure: Power seat failure is a common problem in the Chevy Cruze, with owners reporting issues such as inoperative seats and airbag light illumination. These problems can be attributed to several factors, including wiring harness issues, pinched wires, and damaged connectors.
- Clunking Noises: Clunking noises are a common problem in the Chevy Cruze, with owners reporting issues such as loud noises while going over bumps and potholes. These problems can be attributed to several factors, including jounce bumper issues, strut leaks, and damaged suspension components.
- Leaking Rear Lights: Leaking rear lights are a common problem in the Chevrolet Cruze, with owners reporting issues such as water intrusion and electrical problems. These problems can be attributed to several factors, including damaged seals, worn-out parts, and low coolant levels.
In summary, the Chevrolet Cruze has several common problems, primarily related to the engine, electrical system, and transmission. These problems can lead to more severe issues, such as engine failure, overheating, and electrical problems. It is essential to address these problems promptly to prevent further damage and ensure the vehicle's safety and reliability.
Is the Chevrolet Cruze a reliable car?
Is the Chevy Cruze Reliable? RepairPal gives the Chevy Cruze a reliability score of 4.0 out of 5.0, ranking it 26th out of 36 compact cars. The annual repair and maintenance cost for the model is approximately $545, which is slightly higher than the average $530 for compact cars.
What is the common problem with Chevy Cruze?
Q: What are the biggest problems with the Chevy Cruze compact car? A: Major issues for the Chevy Cruze compact car include transmission failures, engine problems, coolant leaks, and electrical issues, particularly in the 2011-2015 model years.
What are the bad years for Chevy Cruze?
Q: Which years of the Chevy Cruze should I avoid? A: Avoid the 2011 and 2012 Chevy Cruze models due to their significant reliability issues, including problematic transmissions and coolant leaks. The 2014 model also had its share of problems, making it hard to recommend despite being less severe than its predecessors.
What are common Chevy Cruze transmission problems?
Transmission fluid leaks are the most common and urgent sign you need a transmission fluid change or potentially even a complete flush service. It's uncommon, but leaks could also mean there's an issue with your transmission hose. Strange smells are a sign your transmission fluid is burning inside your parts.
Percentage distribution of complaints by Chevrolet Cruze years
We have researched Chevrolet problems and analysed all the complaints filed against Chevrolet Cruze cars and compiled the top 5 most problematic Chevrolet Cruze model years:
- Chevrolet Cruze 2012
- Chevrolet Cruze 2011
- Chevrolet Cruze 2014
- Chevrolet Cruze 2013
- Chevrolet Cruze 2015
Below you can see the percentage distribution of known problems by Chevrolet Cruze model years.
Distribution of the number of complaints by Chevrolet Cruze years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Chevrolet Cruze car problems categorized by type of issue
After analysing all complaints related to Chevrolet Cruze , it was concluded that the most common issues with these cars are:
- Engine problems
- Electrical system problems
- Power train problems
- Unknown or other problems
- Service brakes problems
The graph below shows statistics for all Chevrolet Cruze vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Cruze model years
A total of 284 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Cruze model years
There were a total of 79 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Cruze model years
There were a total of 193 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Cruze model years
There were a total of 3 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 3557 complaints about various vehicle components related to the Chevrolet Cruze . Below are the 25 most recent complaints reported for Chevrolet Cruze vehicles.
Latest 25 complaints
Chevrolet Cruze 2014
- Date Of Incident: 2024-10-23
- Date Complaint: 2024-10-27
- VIN: 1G1PC5SB7E7
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: I am writing to submit a formal complaint regarding serious safety violations and malpractice by SLValley Chevrolet, along with accountability concerns with General Motors (GM). This complaint follows an existing case with the Utah Attorney General Consumer Protection Division (Complaint SR:9-1384660535) and highlights multiple incidents that compromise vehicle safety and public well-being. Summary of Issues: 1. **Electrical Issues and Unsafe Repairs**: I incurred substantial costs, including a recent invoice of **$2,210.72** dated **October 23, 2024**, for a supposed resolution Salt Lake Valley Chevrolet was supposed to have resvoled for an electrical issue. Despite this, the electrical problems remained unresolved, indicating a lack of professional workmanship and charges for servces not rendedered. Also additional time and money wasted. 2. **Damaged Oil Pan**: Salt Lake Valley Chevrolet caused damage to my oil pan, and they attempted to charge me **$866.00** for this damage. I believe this to be an unfair and unjust practice that reflects poorly on the integrity of their service. I authorized an oil change with the electrical issue and after service the car came home leakinig oil. They damaged the components. An oil change would not have been conducted had there been damage. The April invoice with this company will also show a previous oil change and at that time no issue. 3. **Continued Safety Hazards**: I paid **$531.12** on **September 23, 2024**, for a battery cable replacement, oil change, and tire rotation, which resulted in a new leaking oil issue and a flat tire. My vehicle broke down in traffic due to these unresolved problems, creating a potential accident hazard on the road. Tried to charge me for the damage they caused to oil pan and plug. 4. **Carcinogenic Smoke Exposure**: I faced severe health risks due to inhaling carcinogenic smoke following a service in **February 2024**. A leak at the turbo line feed was noted, and d
Chevrolet Cruze 2013
- Date Of Incident: 2024-10-18
- Date Complaint: 2024-10-24
- VIN: 1G1PC5SB0D7
- Components: ENGINE
- Summary: The engine in my 2013 chevy cruze failed due to the head gasket, and it causes the car to overheat. Chevrolet issued a recall on some 2013 and 2014 Cruze models for head gasket problems. The gasket in these models is known to fail and that can completely destroy the motor. When a head gasket fails that allows the oil and the coolant to mix; and that will destroy the lubrication in your engine and cause the engine to fail. Pepboys repair shop-- has the repair invoice.
Chevrolet Cruze 2014
- Date Of Incident: 2024-10-12
- Date Complaint: 2024-10-12
- VIN: 1G1PC5SB0E7
- Components: ELECTRICAL SYSTEM
- Summary: Car shut off while driving on highway. Service power steering and service airbag came on. Tried to jump it but that didn’t work. Car shut off while doing 70 mph on the highway. Was almost hit trying to get car to shoulder. I have just read that there are hundreds of complaints regarding the same thing.
Chevrolet Cruze 2012
- Date Of Incident: 2024-10-08
- Date Complaint: 2024-10-08
- VIN: 1G1PF5SC6C7
- Components: ENGINE
- Summary: The contact owns a 2012 Chevrolet Cruze. The contact stated while the vehicle was parked, the check engine warning light illuminated. The vehicle was taken to a dealer to be diagnosed. However, the vehicle was not yet diagnosed or repaired. The vehicle was taken to an auto repair shop where it was diagnosed that the vehicle was leaking oil, along with several other undisclosed failures. The vehicle was not repaired. The contact attempted to contact the manufacturer; however, the manufacturer had not yet responded. The failure mileage was approximately 100,000.
Chevrolet Cruze 2016
- Date Of Incident: 2024-09-24
- Date Complaint: 2024-10-06
- VIN: 1G1BE5SM1G7
- Components: FUEL/PROPULSION SYSTEM
- Summary: I was driving the car, stopped at a light took my foot off the brake started to move and the car completely shut off. No warning lights went on. I had to start the car again. I took the car to a local dealership to be looked at. They pulled the codes, nothing showed up. I did an internet search for a possible cause, sent my search results to the dealership and I asked them to check the fuel system, they found a bad injector. They then cleaned the fuel system and replaced the bad injector.
Chevrolet Cruze 2012
- Date Of Incident: 2024-09-16
- Date Complaint: 2024-10-04
- VIN: 1G1PC5SHXC
- Components: ENGINE
- Summary: The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving 30 MPH, the vehicle lost motive power and failed to respond while depressing the accelerator pedal. The vehicle was able to be restarted on the third attempt; however, the failure recurred. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Chevrolet Cruze 2018
- Date Of Incident: 2024-09-28
- Date Complaint: 2024-09-29
- VIN: 1G1BE5SM9J7
- Components: STEERING,UNKNOWN OR OTHER
- Summary: 9/28/2024 abs light and traction control light came on my 2018 chevy Cruze LT along with steering assist reduced while driving home making car hard to steer above 50 mph and coming into curves Chevrolet needs to be made to recall and repair this problem, I have noticed a lot of Cruze owners having the same problem could be dangerous while driving without some previous indication or prior warranting.
Chevrolet Cruze 2015
- Date Of Incident: 2024-09-26
- Date Complaint: 2024-09-28
- Number Of Injuries: 1
- Crash: 1
- VIN: 1G1PC5SB5F7
- Components: STEERING,POWER TRAIN,SERVICE BRAKES
- Summary: I have been up there date for fixing this vehicle for the last 4 years when i bought it with 60k miles , I have replaced multiple parts so far from foil pump , wheel, coolant pipes and the container many times from constant leaking in the fuel pump, I have replaced the alternater twice by 70k miles , ABS system failed many times and no one can fix it , Lastly , my daughter was driving to school and while she was driving on the roundabout in the outer lane . She tried to turn the steering wheel t take the exit and everything got locked on her immediately from steering wheel and the break paddle caused he car shift to the curb and hit the side walk because it went out if control because the tire split out the wheel along with another piece from wheel behind the tire , almost killed my daughter on the seen . I had spent in this At least $10k and now it barely passed &100k Just unbelievable. This car is piece of trash no safety in this car now I parked the car and I’m trying to think what to do with it. I will take it back to the GM and the Chevy dealers and I’m complain because even the dealers for the GM and Chevy are the worst people to deal with and the worst customer service. They’re not helpful at all. I have went to local shops. They do better job but the thing is this car is piece of crap Replacing and go back. I am not spending any more penny on this car now I have to get a brand new car for my daughter to go to college she needs it better or don’t sell more cars. This has to be a trust immediately as my daughter career relying on transportation, And I am not claiming my insurance to fix the damage on my vehicle because my insurance will raise my premiums and there was no other car involved because she was on the roundabout on the side lane and she had to hit the curb because the car kept going and has no control but luckily she wasn’t going on the inside lane on the roundabout otherwise she’ll be hitting another vehicles from losing control
Chevrolet Cruze 2017
- Date Of Incident: 2024-09-21
- Date Complaint: 2024-09-24
- VIN: 1G1BF5SM0H7
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: The contact owns a 2017 Chevrolet Cruze. The contact stated while attempting to reverse, the accelerator pedal was depressed, and the vehicle failed to accelerate as intended. The contact stated while attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. The contact stated that the vehicle failed to accelerate as intended. There was no warning light illuminated. The vehicle was not taken to an independent mechanic or the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.
Chevrolet Cruze 2012
- Date Of Incident: 2024-09-08
- Date Complaint: 2024-09-09
- VIN: 1G1PC5SH9C7
- Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2012 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact connected a diagnostic machine to the vehicle and retrieved a DTC code for a failure with the purge valve and the catalytic convertor. The contact replaced the purge valve; however, the failure reoccurred. The contact stated that several unknown warning lights were illuminated. The contact stated that the warning lights blinked on and off. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,039.
Chevrolet Cruze 2014
- Date Of Incident: 2024-09-09
- Date Complaint: 2024-09-09
- VIN: 1G1PC5SB1E7
- Components: AIR BAGS
- Summary: The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA Campaign Number: 23V674000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Chevrolet Cruze 2012
- Date Of Incident: 2020-04-10
- Date Complaint: 2024-09-05
- VIN: 1G1PF5SC9C7
- Components: ENGINE
- Summary: The contact owns a 2012 Chevrolet Cruze. The contact stated that on several occasions while the vehicle was parked, there was smoke coming from the engine compartment. The vehicle was taken to an independent mechanic twice where it was diagnosed that unknown parts needed to be replaced. The vehicle was repaired but the failure reoccurred after approximately a week. The manufacturer was notified of the failure. The failure mileage was approximately 200,000.
Chevrolet Cruze 2012
- Date Of Incident: 2024-07-11
- Date Complaint: 2024-08-27
- VIN: 1G1PC5SHXC7
- Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
- Summary: My car keeps telling me my trunk is open then it dings constantly going back and forth from tire monitor system to the trunk open. Then Everytime I turn the car off I have to wiggle the battery cable to get my car to start and my power steering keeps going out. I'm aware there are recalls.for my car but beings my check engine light is on they r refusing to fix my car. I don't understand. I thought recalls were mandatory and had to be fixed. This car barely has 85,000 miles on it. I shouldn't be having all these issues. It's all electrical it seems like. I need help.
Chevrolet Cruze 2016
- Date Of Incident: 2024-06-18
- Date Complaint: 2024-08-27
- VIN: 1G1PE5SB3G7
- Components: WHEELS,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: Purchased a 2016 Chevrolet Cruze on [XXX]. [XXX]. As of July 26th I paid $862 on repairs for the car to be smoking this morning on my way to work [XXX]. In total I’ve spent Almost or close to $2,000 in car repairs. This purchase was for my 17 year old daughter as a graduation present and for college. She was driving and car started to run hot and cut off in a busy intersection. She was unable to take the car to North Carolina. The owner blocked me and the staff haven’t been accommodating since this process. Nor will they look at the car. This has put me in a financial burden and the safety conditions this vehicle is under. And damage this could have cause my daughter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Chevrolet Cruze 2016
- Date Of Incident: 2024-08-11
- Date Complaint: 2024-08-14
- VIN: 1G1BE5SM0G7
- Components: WHEELS,ENGINE,FORWARD COLLISION AVOIDANCE
- Summary: I HAVE A 2016 CHEVROLET CRUZE AND THE TURBOCHARGER INTERCOOLER HOSE BASICALLY BROKE FROM WHERE THE END OF THE HOSE STARTS AND A LITTLE BIT DOWN IN THE MIDDLE AREA OF THE END PART OF THE HOSE. AND THIS CAUSED MY ENGINE'S POWER TO BE REDUCED INMENSLY. TO THE POINT THAT I HAD MY FOOT PRESSING ALL THE WAY DOWN ON THE ACCELERATOR AND IT COULD NOT GO ANY FURTHER DOWN, AND MY CAR WAS MOVING SLOWER THAN A TURTLE, AND THIS IS NOT AN EXAGGERATION! AND ALSO, AT TIMES WHEN I HAVE BEEN AT A RED LIGHT MY CAR TURNS OFF. ONE TIME MY CAR TURNED OFF WHILE I WAS DRIVING ON THE STREET WITH CARS BEHIND ME. LUCKILY, I WAS ABLE TO PULL INTO A SHOPPING CENTER. AND THE AIR CONDITIONER IS ALSO FAILING BECAUSE I KEEP PUTTING FREE ON SO IT CAN BE COLDER AND ALL THAT COMES OUT IS HOT AIR. I DID NOT KNOW THAT THIS INTERCOOLER HOSE WAS A MAJOR PART OF MY VEHICLE'S FUNCTION. ALSO, THE TRACTION LIGHT CAME ON, WHEN I ALREADY HAD IT OFF. IF CHEVROLET CRUZE OWNERS DO NOT KNOW ABOUT THIS ISSUE, THEY NEED TO KNOW. BECAUSE THIS ISSUE COULD EVENTUALLY MESS UP THE ENTIRE MOTOR AND POSSIBLE BLOW IT OUT. WHICH WE ALL KNOW A NEW MOTOR IS VERY EXPENSIVE
Latest 5 recalls Chevrolet Cruze
The National Highway Traffic Safety Administration (NHTSA) has issued 43 recalls for different components of the Chevrolet Cruze.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Chevrolet Cruze 2014
- Report Received Date: 2023-12-21
- Manufacturer: General Motors, LLC
- Components: AIR BAGS:SIDE/WINDOW
- Summary: General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
- Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
- Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
- Model: Chevrolet Cruze 2014
- Report Received Date: 2023-09-20
- Manufacturer: General Motors, LLC
- Components: AIR BAGS:SIDE/WINDOW
- Summary: General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
- Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
- Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.
- Model: Chevrolet Cruze 2018
- Report Received Date: 2020-10-29
- Manufacturer: General Motors LLC
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
- Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
- Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
- Model: Chevrolet Cruze 2019
- Report Received Date: 2020-10-29
- Manufacturer: General Motors LLC
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
- Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
- Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
- Model: Chevrolet Cruze 2019
- Report Received Date: 2018-08-30
- Manufacturer: General Motors LLC
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
- Summary: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
- Consequence: A reduction of braking performance can increase the risk of a crash.
- Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Latest negative Chevrolet Cruze car reviews
Latest positive Chevrolet Cruze car reviews
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Vehicle year: 2019
Hello! I hope you're doing well. I just wanted to share my experience with my Cruze that I bought new in June 2019. I've had it for almost 7 months and have driven 6000 miles without any issues so far. Of course, this doesn't guarantee its long-term reliability, but in my 63 years of experience, I've found that new cars that don't need warranty service right away are usually a good sign of build quality. At this point, I have nothing negative to say about the car. If the next 100k miles are as good as the first 6k, I will be over the moon! I did have to replace the 02 sensor at 24k and 36 months, which cost me 501.00 and was a bit expensive. Unfortunately, I wasn't too happy with my dealer's response. However, I wanted to give you an update at 28k and 48 months to let you know that I haven't had any new issues since the 02 sensor last year. I've had the car for 4.5 years now and have driven almost 30k miles without any issues or repairs since my last update. Thank you for taking the time to read this!
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Vehicle year: 2017
This car has a very quick acceleration at low speeds due to the higher torque from the diesel engine. However, it is important to be careful as it can cause the car to peel out. Additionally, it performs well on steep hills without slowing down. On average, it gets an impressive 44-50 mpg. If you do a lot of city driving, you can expect to get 40-44 mpg, while mostly driving on the highway will get you 48-52 mpg depending on traffic. It is worth noting that this car requires Diesel exhaust fluid, which can be purchased for around $7 at Walmart and will last for around 2,500 miles.
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Vehicle year: 2013
I had a Cruze LS that we loved, but we decided to trade it for a larger Malibu. Unfortunately, after a year of poor Malibu mpg, we decided to go back to a Cruze. This time we chose an Eco and we absolutely LOVE this car! Even after a month of mostly below-freezing weather, I'm still averaging 36 mpg around town! On the three days that were in the 50s, it got in the low 40s. On the highway, it gets 45-50 mpg at 65-70 mph. Surprisingly, my fill-ups so far actually show slightly better mpg than the computer reading. The car handles great and is very quiet. The stick is smooth. As someone who has owned GM cars for 25 years, I can confidently say that the Cruze is my favorite. I was able to get this Eco for $17,300 after $3,500 in rebates (mostly from GM card incentives). A friend who rode in my car last week said,
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Vehicle year: 2019
I've been driving this car for 6 weeks now. Before this, I had a 2008 Hyundai Elantra manual, but this one is automatic. I'm still getting used to not having control over shifting, so the transmission rating is just my personal opinion. However, I really like the auto-stop feature, which is what my review is mostly about. Contrary to what some people have written, I find it to be smooth and not jerky at all. It only engages when you're at a full stop and after a few seconds, but only if the cabin temperature is as cool as your setting. If you change any setting, the engine re-engages. It also does this if the temperature rises, but always in less than two minutes so it doesn't drain the auxiliary battery. The auxiliary battery and starter are located under the trunk liner, so it doesn't use the main ones. The car is not loud and starts up instantaneously. Over the past 6 weeks, I've been driving mostly in the city and my average speed is 21 mph. I'm getting 28.2 mpg, which I think is pretty good. If you're on the fence about the auto-stop feature, I encourage you to try it out for a few days as a rental or loaner from your dealer. Another feature that I love is the seven-speaker sound system, which is surprising since I have a base model. My Elantra was a 'sport' model, but this one rides smoother, is quieter, more solidly built, and handles just as well. It has great acceleration and I have no problem passing other cars. I was also pleasantly surprised by the amount of inside room. I was able to fit three boys in boosters in the rear seat. The inside trim isn't high quality, but I don't cause a lot of wear and tear there. I have Arctic Blue Metallic and I love the color. The exterior design is more attractive than the Focus, Accent, or Fortè. All in all, I'm extremely happy with the 2018 Cruze. I'm leasing mine and with zero down and $2500 trade-in, I will have paid $5832 cash out of pocket over 36 months at 10,000 miles per year, which is a great deal. Update 2/10/2019: The car handles well on the ice and in the snow.No need to worry about rain either! Just wanted to let you know that I've updated the MPG and mileage below. I'm currently at 5900 miles and still absolutely loving the car.
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Vehicle year: 2011
This car has been amazing and owes me nothing! The handling on the road is excellent, and the steering is so responsive - it's awesome! It handles like a small BMW I have driven. We have more than 245k miles on this car, and it is still going strong! We have maintained it well, and it has performed superbly. We have put in two clutches and only 2 sets of brakes. We had a coolant issue that was not a major problem, but other than that, the car has been extremely reliable. We have used it to haul kids back and forth to college and have packed it full of stuff. I don't want to jinx it, but it has never let us down. If you take care of this car, it will last. It has saved us a ton of money on gas since we bought it. I can't thank Chevy enough for making such a reliable and fun-to-drive car!
Are you having problems with your Chevrolet Cruze?
Dennis Schowalter 2025-04-16
Vehicle year: 2014
I've been driving my Diesel 14 Cruze for around 10,000 miles now and it has been running smoothly. However, recently the turbo stopped working and a message appeared on the dashboard saying 'reduced power'. As it is still under the bumper to bumper warranty, I took it to the dealer. They informed me that the particulate filter was clogged and it needed to go through regen. Although they couldn't find anything else wrong with the car, they charged me $320 to put it through regen. I was a bit confused as to why it didn't go through regen on its own if there wasn't a problem. Nevertheless, I'm glad that the issue has been resolved. Despite the hiccup, I have been averaging 40 mpg, which is great. Although diesel fuel is slightly more expensive than gas, I still find it to be a cost-effective option. While I do think that a Civic would have been a good choice, I'm still happy with my Cruze. It's a great car and I'm looking forward to driving it for many more miles to come!
Gerard Wilkinson 2025-04-15
Vehicle year: 2011
I purchased my car brand new in July of 2011. The first 30,000 miles were okay, but I did experience some recalls during the first 15,000 miles. At 16,000 miles, the car died while backing up into the street. When my vehicle reached 35,000 miles, the dashboard illuminated with the 'check traction control' and 'engine power reduced' lights, and my vehicle stalled in the parking lot at work. The Throttle Body malfunctioned and failed, but it was fixed under power train warranty. The CD player and Navigation screen went out at 47,000 miles due to a short, but they were replaced under warranty. At 49,500 miles, the coolant system needed servicing due to an awful coolant smell in the cabin. At 51,000 miles, there was another coolant leak near the Reservoir tank, but it was fixed under power train warranty. At 53,000 miles, the coolant system needed flushing due to another leak. At 55,000 miles, the coolant system was leaking again near the radiator. At 57,800 miles, the coolant Reservoir tank and Radiator cap were replaced. At 59,000 miles, the coolant was serviced again for a mysterious vanishing coolant with no apparent leak, yet a horrendous smell in the cabin. At 65,755 miles, the Defrost Actuators failed with a loud popping sound when changing modes from defrost to feet, but it was fixed for about $875.00. At 69,000 miles, there was an oil leak in multiple places, but the oil cooler lines, Valve cover gasket, and some seals were replaced. At 72,000 miles, the Speedometer in the cabin made a ticking noise and was constantly stuck. At 72,800 miles, the car mysteriously died at 1 am, with no power and the key stuck in the ignition. It was towed to the dealer, but no issues were found and the vehicle started for them. There was another oil leak at 81,000 miles, and at 85,000 and 90,000 miles, there were more oil leaks as well as coolant. I hope this helps!At 93,000 miles, the 'Theft Alert System' went crazy and the car alarm was going off for no reason at sporadic times throughout a couple of days. Additionally, the hood latch and trunk latch broke. At 96,000 miles, the rear window defogger went out and at 97,500 miles, the rear passenger power window broke. At 107,000 miles, the car had to be towed 45 miles to the dealership from Madison due to a complete coolant leak, which left my family and me stranded for two hours in the winter. At 115,000 miles, there was another coolant leak and at 116,000 miles, there was an oil leak again. The dealer seems to think the PCV valve is going bad. Unfortunately, I have $5,000 in negative equity thanks to General Motors, also known as Government Motors. The value of the Cruze is basically worthless, and a lot of Cruzes are sitting on used dealer lots going unsold for this reason. I know I'm not alone; I've heard lots of people have had more problems too! Please do yourself a favor and steer clear. Buy anything else other than the Cruze. I have always been a Chevrolet man, but after my experience with this car, I can't wait until it's paid off in two years and I can get out of it! It's a money hog, and it's pathetic as well as annoying having to be in the service shop what seems to be like every other month or so. I hope the next two years of ownership hurry up!
Broderick Wilkinson 2025-03-22
Vehicle year: 2013
I purchased this car back in March, thinking I got a good deal with only 20,000 miles on it. Unfortunately, a few weeks after buying it, the check engine light came on, and when I checked it, there was no code. A couple of weeks later, the driver headlight went out, which was surprising since the headlights in my truck have been working for four years without any issues. Then, the front driver side window motor stopped working, and the window dropped down (I live in Oregon, where it rains a lot, so this was not ideal). To top it all off, the car shut off out of nowhere and then started up again 10-15 minutes later. I am also surprised that the manual transmission blew up after only 26,316 miles, considering that I did not drive it recklessly. I bought this car to avoid putting a lot of miles on my truck and for fuel efficiency, but it turns out that the fuel mileage is about 12 miles off from what the little screen shows. As soon as this car is out of the shop, I plan to get rid of it. Overall, this has been the worst car I have ever owned, and I strongly advise against buying it. Thank you for reading!
Noah Pouros 2025-03-14
Vehicle year: 2013
I purchased my Chevrolet Cruze with the expectation of owning a dependable vehicle. However, after only one year and 34,000 miles, I encountered an issue where the car stalled. I took it to the dealership, but even they were unable to diagnose the problem due to the computer malfunctioning. Despite this setback, I remained confident in their abilities and they were able to use a diagnostic tree to identify the issue and replace the mass air flow sensor. Although there was a cost of $300, I am pleased to report that my vehicle is now running smoothly and I am confident in its reliability. Thank you to the dealership for their expertise and assistance in resolving this issue.
Tremayne Stanton 2025-03-13
Vehicle year: 2016
This car has had multiple issues since I purchased it in 2016. Within a week of buying it brand new, the brakes failed and it took a month to fix. In December, I noticed a bad oil leak and took it in for repair. The mechanics claimed that nothing was wrong with it after putting dye in the oil, but a week later the oil was still leaking. I took it back and they found a leak in the seals, which took 2 weeks to fix. However, about 4 weeks ago, oil started leaking again and after having my car for nearly 2 weeks, they found another leak and had to replace more seals. I am disappointed with the quality of this car. Additionally, I was told I would be reimbursed for the cost of a loaner car, but now I have been informed that I will not be reimbursed. This experience has been frustrating and disappointing.