Chevrolet Cruze problems
The Chevrolet Cruze is a compact car that has been produced by General Motors since 2008. It was designated as a globally developed, designed, and manufactured four-door compact sedan, complemented by a five-door hatchback body variant from 2011, and a station wagon in 2012. During its introduction, the Cruze replaces several compact models, including the Chevrolet Optra which was sold internationally under various names, the Chevrolet Cobalt sold exclusively in North America, and the Australasian-market Holden Astra.
The Cruze was released in 2008 for the South Korean market as the Daewoo Lacetti Premiere until the phasing out of the Daewoo brand in 2011, when it was renamed to Chevrolet Cruze. In Australasia, the model was sold between 2009 and 2016 as the Holden Cruze. In 2016, the Cruze sedan was restyled and renamed for the Australasian market as the Holden Astra Sedan, as a sedan complement to the Holden Astra family.
Due to the market shift towards SUVs and decreasing sales, the Cruze has been gradually phased out. Production of the Cruze in South Korea ended in 2018 as part of restructuring of GM Korea, which in turn ceased supply of the Holden Astra Sedan to Australasia. In the United States and Mexico, production ended in 2019, while production in China ended in 2020. Production continued in Argentina until 2023. It was replaced by the Monza in China, which is known as the Cavalier in Mexico.
Previously, the nameplate has been used for a version of a subcompact hatchback car produced under a joint venture with Suzuki from 2001 to 2007, and was based on the Suzuki Ignis.
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Chevrolet Cruze model years
Common Chevrolet Cruze problems
The Chevrolet Cruze has been reported to have several common problems, primarily related to the engine, electrical system, and transmission.
- Electrical Failure: Electrical failures are another common problem in the Chevy Cruze, with owners reporting issues such as cracked pistons, harsh shifting, steering problems, and faulty water pumps. These issues can lead to more severe problems, such as engine failure and overheating. For instance, a bad alternator or faulty sensors can cause stalling, while a damaged cylinder or metal shrapnel in the turbo injector can result in more expensive repairs.
- Transmission Problems: Automatic transmission cooler lines can leak, causing the transmission to fail prematurely. Symptoms include visible fluid leaks, a Check Engine Light, unfamiliar noises and odors, delayed acceleration, and vibrations. These problems can be attributed to several factors, including worn-out parts, damaged seals, and low transmission fluid levels.
- Water Pump Failure: Water pump failure is a common problem in the Chevy Cruze, with owners reporting issues such as overheating, leaks, and engine damage. These problems can be attributed to several factors, including worn-out parts, damaged seals, and low coolant levels.
- Coolant Leaks: Coolant leaks are a common problem in the Chevy Cruze, with owners reporting issues such as antifreeze leaks, engine overheating, and engine damage. These problems can be attributed to several factors, including worn-out parts, damaged seals, and low coolant levels.
- Power Seat Failure: Power seat failure is a common problem in the Chevy Cruze, with owners reporting issues such as inoperative seats and airbag light illumination. These problems can be attributed to several factors, including wiring harness issues, pinched wires, and damaged connectors.
- Clunking Noises: Clunking noises are a common problem in the Chevy Cruze, with owners reporting issues such as loud noises while going over bumps and potholes. These problems can be attributed to several factors, including jounce bumper issues, strut leaks, and damaged suspension components.
- Leaking Rear Lights: Leaking rear lights are a common problem in the Chevrolet Cruze, with owners reporting issues such as water intrusion and electrical problems. These problems can be attributed to several factors, including damaged seals, worn-out parts, and low coolant levels.
In summary, the Chevrolet Cruze has several common problems, primarily related to the engine, electrical system, and transmission. These problems can lead to more severe issues, such as engine failure, overheating, and electrical problems. It is essential to address these problems promptly to prevent further damage and ensure the vehicle's safety and reliability.
Is the Chevrolet Cruze a reliable car?
Is the Chevy Cruze Reliable? RepairPal gives the Chevy Cruze a reliability score of 4.0 out of 5.0, ranking it 26th out of 36 compact cars. The annual repair and maintenance cost for the model is approximately $545, which is slightly higher than the average $530 for compact cars.
What is the common problem with Chevy Cruze?
Q: What are the biggest problems with the Chevy Cruze compact car? A: Major issues for the Chevy Cruze compact car include transmission failures, engine problems, coolant leaks, and electrical issues, particularly in the 2011-2015 model years.
What are the bad years for Chevy Cruze?
Q: Which years of the Chevy Cruze should I avoid? A: Avoid the 2011 and 2012 Chevy Cruze models due to their significant reliability issues, including problematic transmissions and coolant leaks. The 2014 model also had its share of problems, making it hard to recommend despite being less severe than its predecessors.
What are common Chevy Cruze transmission problems?
Transmission fluid leaks are the most common and urgent sign you need a transmission fluid change or potentially even a complete flush service. It's uncommon, but leaks could also mean there's an issue with your transmission hose. Strange smells are a sign your transmission fluid is burning inside your parts.
Percentage distribution of complaints by Chevrolet Cruze years
We have researched Chevrolet problems and analysed all the complaints filed against Chevrolet Cruze cars and compiled the top 5 most problematic Chevrolet Cruze model years:
- Chevrolet Cruze 2012
- Chevrolet Cruze 2011
- Chevrolet Cruze 2014
- Chevrolet Cruze 2013
- Chevrolet Cruze 2015
Below you can see the percentage distribution of known problems by Chevrolet Cruze model years.
Distribution of the number of complaints by Chevrolet Cruze years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Chevrolet Cruze car problems categorized by type of issue
After analysing all complaints related to Chevrolet Cruze , it was concluded that the most common issues with these cars are:
- Engine problems
- Electrical system problems
- Power train problems
- Unknown or other problems
- Service brakes problems
The graph below shows statistics for all Chevrolet Cruze vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Cruze model years
A total of 284 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Cruze model years
There were a total of 79 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Cruze model years
There were a total of 193 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Cruze model years
There were a total of 3 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 3557 complaints about various vehicle components related to the Chevrolet Cruze . Below are the 25 most recent complaints reported for Chevrolet Cruze vehicles.
Latest 25 complaints
Chevrolet Cruze 2014
- Date Of Incident: 2024-10-23
- Date Complaint: 2024-10-27
- VIN: 1G1PC5SB7E7
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: I am writing to submit a formal complaint regarding serious safety violations and malpractice by SLValley Chevrolet, along with accountability concerns with General Motors (GM). This complaint follows an existing case with the Utah Attorney General Consumer Protection Division (Complaint SR:9-1384660535) and highlights multiple incidents that compromise vehicle safety and public well-being. Summary of Issues: 1. **Electrical Issues and Unsafe Repairs**: I incurred substantial costs, including a recent invoice of **$2,210.72** dated **October 23, 2024**, for a supposed resolution Salt Lake Valley Chevrolet was supposed to have resvoled for an electrical issue. Despite this, the electrical problems remained unresolved, indicating a lack of professional workmanship and charges for servces not rendedered. Also additional time and money wasted. 2. **Damaged Oil Pan**: Salt Lake Valley Chevrolet caused damage to my oil pan, and they attempted to charge me **$866.00** for this damage. I believe this to be an unfair and unjust practice that reflects poorly on the integrity of their service. I authorized an oil change with the electrical issue and after service the car came home leakinig oil. They damaged the components. An oil change would not have been conducted had there been damage. The April invoice with this company will also show a previous oil change and at that time no issue. 3. **Continued Safety Hazards**: I paid **$531.12** on **September 23, 2024**, for a battery cable replacement, oil change, and tire rotation, which resulted in a new leaking oil issue and a flat tire. My vehicle broke down in traffic due to these unresolved problems, creating a potential accident hazard on the road. Tried to charge me for the damage they caused to oil pan and plug. 4. **Carcinogenic Smoke Exposure**: I faced severe health risks due to inhaling carcinogenic smoke following a service in **February 2024**. A leak at the turbo line feed was noted, and d
Chevrolet Cruze 2013
- Date Of Incident: 2024-10-18
- Date Complaint: 2024-10-24
- VIN: 1G1PC5SB0D7
- Components: ENGINE
- Summary: The engine in my 2013 chevy cruze failed due to the head gasket, and it causes the car to overheat. Chevrolet issued a recall on some 2013 and 2014 Cruze models for head gasket problems. The gasket in these models is known to fail and that can completely destroy the motor. When a head gasket fails that allows the oil and the coolant to mix; and that will destroy the lubrication in your engine and cause the engine to fail. Pepboys repair shop-- has the repair invoice.
Chevrolet Cruze 2014
- Date Of Incident: 2024-10-12
- Date Complaint: 2024-10-12
- VIN: 1G1PC5SB0E7
- Components: ELECTRICAL SYSTEM
- Summary: Car shut off while driving on highway. Service power steering and service airbag came on. Tried to jump it but that didn’t work. Car shut off while doing 70 mph on the highway. Was almost hit trying to get car to shoulder. I have just read that there are hundreds of complaints regarding the same thing.
Chevrolet Cruze 2012
- Date Of Incident: 2024-10-08
- Date Complaint: 2024-10-08
- VIN: 1G1PF5SC6C7
- Components: ENGINE
- Summary: The contact owns a 2012 Chevrolet Cruze. The contact stated while the vehicle was parked, the check engine warning light illuminated. The vehicle was taken to a dealer to be diagnosed. However, the vehicle was not yet diagnosed or repaired. The vehicle was taken to an auto repair shop where it was diagnosed that the vehicle was leaking oil, along with several other undisclosed failures. The vehicle was not repaired. The contact attempted to contact the manufacturer; however, the manufacturer had not yet responded. The failure mileage was approximately 100,000.
Chevrolet Cruze 2016
- Date Of Incident: 2024-09-24
- Date Complaint: 2024-10-06
- VIN: 1G1BE5SM1G7
- Components: FUEL/PROPULSION SYSTEM
- Summary: I was driving the car, stopped at a light took my foot off the brake started to move and the car completely shut off. No warning lights went on. I had to start the car again. I took the car to a local dealership to be looked at. They pulled the codes, nothing showed up. I did an internet search for a possible cause, sent my search results to the dealership and I asked them to check the fuel system, they found a bad injector. They then cleaned the fuel system and replaced the bad injector.
Chevrolet Cruze 2012
- Date Of Incident: 2024-09-16
- Date Complaint: 2024-10-04
- VIN: 1G1PC5SHXC
- Components: ENGINE
- Summary: The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving 30 MPH, the vehicle lost motive power and failed to respond while depressing the accelerator pedal. The vehicle was able to be restarted on the third attempt; however, the failure recurred. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Chevrolet Cruze 2018
- Date Of Incident: 2024-09-28
- Date Complaint: 2024-09-29
- VIN: 1G1BE5SM9J7
- Components: STEERING,UNKNOWN OR OTHER
- Summary: 9/28/2024 abs light and traction control light came on my 2018 chevy Cruze LT along with steering assist reduced while driving home making car hard to steer above 50 mph and coming into curves Chevrolet needs to be made to recall and repair this problem, I have noticed a lot of Cruze owners having the same problem could be dangerous while driving without some previous indication or prior warranting.
Chevrolet Cruze 2015
- Date Of Incident: 2024-09-26
- Date Complaint: 2024-09-28
- Number Of Injuries: 1
- Crash: 1
- VIN: 1G1PC5SB5F7
- Components: STEERING,POWER TRAIN,SERVICE BRAKES
- Summary: I have been up there date for fixing this vehicle for the last 4 years when i bought it with 60k miles , I have replaced multiple parts so far from foil pump , wheel, coolant pipes and the container many times from constant leaking in the fuel pump, I have replaced the alternater twice by 70k miles , ABS system failed many times and no one can fix it , Lastly , my daughter was driving to school and while she was driving on the roundabout in the outer lane . She tried to turn the steering wheel t take the exit and everything got locked on her immediately from steering wheel and the break paddle caused he car shift to the curb and hit the side walk because it went out if control because the tire split out the wheel along with another piece from wheel behind the tire , almost killed my daughter on the seen . I had spent in this At least $10k and now it barely passed &100k Just unbelievable. This car is piece of trash no safety in this car now I parked the car and I’m trying to think what to do with it. I will take it back to the GM and the Chevy dealers and I’m complain because even the dealers for the GM and Chevy are the worst people to deal with and the worst customer service. They’re not helpful at all. I have went to local shops. They do better job but the thing is this car is piece of crap Replacing and go back. I am not spending any more penny on this car now I have to get a brand new car for my daughter to go to college she needs it better or don’t sell more cars. This has to be a trust immediately as my daughter career relying on transportation, And I am not claiming my insurance to fix the damage on my vehicle because my insurance will raise my premiums and there was no other car involved because she was on the roundabout on the side lane and she had to hit the curb because the car kept going and has no control but luckily she wasn’t going on the inside lane on the roundabout otherwise she’ll be hitting another vehicles from losing control
Chevrolet Cruze 2017
- Date Of Incident: 2024-09-21
- Date Complaint: 2024-09-24
- VIN: 1G1BF5SM0H7
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: The contact owns a 2017 Chevrolet Cruze. The contact stated while attempting to reverse, the accelerator pedal was depressed, and the vehicle failed to accelerate as intended. The contact stated while attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. The contact stated that the vehicle failed to accelerate as intended. There was no warning light illuminated. The vehicle was not taken to an independent mechanic or the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.
Chevrolet Cruze 2012
- Date Of Incident: 2024-09-08
- Date Complaint: 2024-09-09
- VIN: 1G1PC5SH9C7
- Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2012 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact connected a diagnostic machine to the vehicle and retrieved a DTC code for a failure with the purge valve and the catalytic convertor. The contact replaced the purge valve; however, the failure reoccurred. The contact stated that several unknown warning lights were illuminated. The contact stated that the warning lights blinked on and off. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,039.
Chevrolet Cruze 2014
- Date Of Incident: 2024-09-09
- Date Complaint: 2024-09-09
- VIN: 1G1PC5SB1E7
- Components: AIR BAGS
- Summary: The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA Campaign Number: 23V674000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Chevrolet Cruze 2012
- Date Of Incident: 2020-04-10
- Date Complaint: 2024-09-05
- VIN: 1G1PF5SC9C7
- Components: ENGINE
- Summary: The contact owns a 2012 Chevrolet Cruze. The contact stated that on several occasions while the vehicle was parked, there was smoke coming from the engine compartment. The vehicle was taken to an independent mechanic twice where it was diagnosed that unknown parts needed to be replaced. The vehicle was repaired but the failure reoccurred after approximately a week. The manufacturer was notified of the failure. The failure mileage was approximately 200,000.
Chevrolet Cruze 2012
- Date Of Incident: 2024-07-11
- Date Complaint: 2024-08-27
- VIN: 1G1PC5SHXC7
- Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
- Summary: My car keeps telling me my trunk is open then it dings constantly going back and forth from tire monitor system to the trunk open. Then Everytime I turn the car off I have to wiggle the battery cable to get my car to start and my power steering keeps going out. I'm aware there are recalls.for my car but beings my check engine light is on they r refusing to fix my car. I don't understand. I thought recalls were mandatory and had to be fixed. This car barely has 85,000 miles on it. I shouldn't be having all these issues. It's all electrical it seems like. I need help.
Chevrolet Cruze 2016
- Date Of Incident: 2024-06-18
- Date Complaint: 2024-08-27
- VIN: 1G1PE5SB3G7
- Components: WHEELS,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: Purchased a 2016 Chevrolet Cruze on [XXX]. [XXX]. As of July 26th I paid $862 on repairs for the car to be smoking this morning on my way to work [XXX]. In total I’ve spent Almost or close to $2,000 in car repairs. This purchase was for my 17 year old daughter as a graduation present and for college. She was driving and car started to run hot and cut off in a busy intersection. She was unable to take the car to North Carolina. The owner blocked me and the staff haven’t been accommodating since this process. Nor will they look at the car. This has put me in a financial burden and the safety conditions this vehicle is under. And damage this could have cause my daughter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Chevrolet Cruze 2016
- Date Of Incident: 2024-08-11
- Date Complaint: 2024-08-14
- VIN: 1G1BE5SM0G7
- Components: WHEELS,ENGINE,FORWARD COLLISION AVOIDANCE
- Summary: I HAVE A 2016 CHEVROLET CRUZE AND THE TURBOCHARGER INTERCOOLER HOSE BASICALLY BROKE FROM WHERE THE END OF THE HOSE STARTS AND A LITTLE BIT DOWN IN THE MIDDLE AREA OF THE END PART OF THE HOSE. AND THIS CAUSED MY ENGINE'S POWER TO BE REDUCED INMENSLY. TO THE POINT THAT I HAD MY FOOT PRESSING ALL THE WAY DOWN ON THE ACCELERATOR AND IT COULD NOT GO ANY FURTHER DOWN, AND MY CAR WAS MOVING SLOWER THAN A TURTLE, AND THIS IS NOT AN EXAGGERATION! AND ALSO, AT TIMES WHEN I HAVE BEEN AT A RED LIGHT MY CAR TURNS OFF. ONE TIME MY CAR TURNED OFF WHILE I WAS DRIVING ON THE STREET WITH CARS BEHIND ME. LUCKILY, I WAS ABLE TO PULL INTO A SHOPPING CENTER. AND THE AIR CONDITIONER IS ALSO FAILING BECAUSE I KEEP PUTTING FREE ON SO IT CAN BE COLDER AND ALL THAT COMES OUT IS HOT AIR. I DID NOT KNOW THAT THIS INTERCOOLER HOSE WAS A MAJOR PART OF MY VEHICLE'S FUNCTION. ALSO, THE TRACTION LIGHT CAME ON, WHEN I ALREADY HAD IT OFF. IF CHEVROLET CRUZE OWNERS DO NOT KNOW ABOUT THIS ISSUE, THEY NEED TO KNOW. BECAUSE THIS ISSUE COULD EVENTUALLY MESS UP THE ENTIRE MOTOR AND POSSIBLE BLOW IT OUT. WHICH WE ALL KNOW A NEW MOTOR IS VERY EXPENSIVE
Latest 5 recalls Chevrolet Cruze
The National Highway Traffic Safety Administration (NHTSA) has issued 43 recalls for different components of the Chevrolet Cruze.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Chevrolet Cruze 2014
- Report Received Date: 2023-12-21
- Manufacturer: General Motors, LLC
- Components: AIR BAGS:SIDE/WINDOW
- Summary: General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
- Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
- Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
- Model: Chevrolet Cruze 2014
- Report Received Date: 2023-09-20
- Manufacturer: General Motors, LLC
- Components: AIR BAGS:SIDE/WINDOW
- Summary: General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
- Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
- Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.
- Model: Chevrolet Cruze 2018
- Report Received Date: 2020-10-29
- Manufacturer: General Motors LLC
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
- Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
- Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
- Model: Chevrolet Cruze 2019
- Report Received Date: 2020-10-29
- Manufacturer: General Motors LLC
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
- Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
- Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
- Model: Chevrolet Cruze 2019
- Report Received Date: 2018-08-30
- Manufacturer: General Motors LLC
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
- Summary: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
- Consequence: A reduction of braking performance can increase the risk of a crash.
- Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Latest negative Chevrolet Cruze car reviews
Latest positive Chevrolet Cruze car reviews
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Vehicle year: 2015
I bought my LTZ Cruze brand new with just a few miles on it. I've had it for 9 months now and have already put 36k miles on it. The front seats are comfortable and spacious, but the back seats are a bit cramped for a family. However, since it's usually just my wife and me, it's perfect for us. On road trips, I've driven from Nashville, TN to New Orleans, LA and averaged about 38mpg. When driving on back roads at 60mph or less, I get between 36-38mpg. On the interstate at 70-75mph, I tend to get about 30-32mpg. I prefer the back roads, which is perfect for this car since it loves curvy roads. The handling is quite nice with very little body roll and tight, sharp steering. I've taken it on many trips into the mountains and it handles mountain climbs without any struggle. The only downside is the brakes, which could use an upgrade. Sometimes, especially on mountain roads, I can feel vibrations in the brakes. Since I plan on keeping this car for a long time, I may invest in a brake upgrade once the factory ones have served their purpose. The only other downside is the value, which is typical of most American-made cars. The LTZ with all the bells and whistles costed around $38k new, but now with 36k miles on it, it would be lucky to get 18k to 20k for it. However, overall I'm very happy with my purchase and look forward to many more adventures in my LTZ Cruze.As mentioned earlier, this is a car that I plan on keeping for a long time. Therefore, it's important to really enjoy it before investing in a Cruze. However, if you do love it, you'll be satisfied with your purchase. Although I had some complaints with my 2015 model, it seems that they have fixed these issues with the 2016 and 2017 models. The only performance issue I noticed was when driving in the mountains with the A/C on, the automatic transmission would shift poorly. To work around this, I switch to manual mode and shift myself. Overall, I am happy with the car as it serves its purpose.
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Vehicle year: 2012
I can tell you really love your 2012 Cruze LS 6 Speed Manual! It sounds like it's been a great car for you, even better than the Honda Civic and Honda Accord you've owned before. It's great to hear that it gets good gas mileage, handles well, and has impressive acceleration.
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Vehicle year: 2013
This car is built very well and has a long list of features. Chevy has done a great job of creating a diverse lineup for the Cruze. The MyLink features, such as Pandora, navigation, and XM, are easy to use. The screen position, size, and clarity are excellent! Driving the Cruze is fun and, for a change, I am looking forward to my next road trip. Although the back seat room is a bit tight for 6' adults, the trunk is huge for a small car. If you are 5'10
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Vehicle year: 2017
When I compared this vehicle to the foreign cars that I owned in the past, I found it to be superior in terms of ride, technology system integration, price, interior/exterior design, and safety. As someone who has always owned foreign cars - three (3) Nissans and four (4) Mercedes - I never thought I would own an American-made car. However, this car has exceeded my expectations and provides great use for my business when I am away from the office. I am always connected to the internet.
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Vehicle year: 2019
This car is perfect for highway driving, with great fuel efficiency and perfect handling.
Are you having problems with your Chevrolet Cruze?
Luther Stokes 2025-06-24
Vehicle year: 2016
I rented this car for a summer vacation trip and noticed a few things. Firstly, the rear window has a smaller visibility view which made it hard to see the road directly behind me. However, further back there was no problem. Secondly, the speed limit indicator was quite annoying as it went off every time I went over 55 mph. It took me an hour to figure out how to turn it off, but eventually, I found out that I had to go to the driver information center settings to do so. Lastly, the Auto Stop feature was the most annoying of all. The engine shuts off every time you stop until you take your foot off the brake, which causes it to restart. This constant turning on and off during city driving was extremely annoying, with the engine shuttering each time it restarted. However, the car performed well on the highway, and the gas mileage was great. The rearview camera was also a very nice feature, and the A/C worked well. I rented a 2015 Cruze last year and was impressed with that model. However, I would consider the 2016 model a downgrade due to the Auto Stop feature. If you're looking to buy, I would recommend taking it out for a half-hour drive in the city to get a good feel for the Auto Stop feature before making a final decision.
Emery Cronin 2025-06-22
Vehicle year: 2017
After reading several positive reviews, we decided to make the purchase. However, we later experienced some issues with the engine. In hindsight, we should have read the negative reviews as well. It is disappointing to have to replace the engine at only 70,000 miles, despite our regular maintenance and oil changes. We are still making car payments and now have to pay for a new engine. It is frustrating that GM is aware of these issues but continues to sell this model. We have heard similar stories from others who are also struggling with the same problem.
Jeffrey Bartoletti 2025-06-21
Vehicle year: 2016
Rides great and has a surprisingly spacious interior for a small car. It's very easy to drive around and make turns. However, I did experience a few issues such as a check engine light at 30k miles, slow and laggy acceleration, and a leak from the rear window which may have been poorly sealed from the factory.
Jo Swift 2025-06-21
Vehicle year: 2011
I am extremely dissatisfied with my purchase of a Chevy and the customer service I received. Despite my family's history of selling and driving Chevy's, I have encountered a major issue with my 2011 Chevy Cruze. I brought it to Lannan of Woburn, where I purchased it, in May of 2016 due to transmission issues. Despite being covered under warranty, I was told nothing was wrong with it. Now, at 70,000 miles, my car has completely stopped working and requires a $4,745 transmission replacement. As a college student commuting an hour to school, I cannot afford this expense. I opened a case with GM, but was met with extremely rude customer service representatives who were unhelpful. I urge Chevy to consider a recall, as many other recent reviews describe the same issue. Despite my car being old, it has not yet reached the mileage marker for this issue. I expect better from a company with such a long history of producing quality vehicles.I find it highly unlikely for a car's transmission to blow frequently at only 70,000 miles. When I requested to speak to a supervisor, I was denied with the explanation that they would all say the same thing. Despite my frustration, I was informed that there was no resolution for my issue and the call was ended abruptly. As a loyal customer, I am disappointed with the lack of assistance provided. I expect a satisfactory resolution to be reached.
Chauncey Grant 2025-06-20
Vehicle year: 2016
I was rear-ended and Enterprise provided me with a car that had only 4,000 miles on it while mine was being repaired. The interior looked great, the seats were super comfortable, and the touch screen info center was surprisingly good. The colors were vibrant, the touch sensitivity was nice, and Apple CarPlay was very cool to use, especially since my current car is not new enough to have that feature. The backup camera was a nice touch too. The ride quality was a little soft for my taste, but still very comfortable. The steering was a bit too mushy for me, but that's a common issue with American cars. The acceleration and power were satisfactory, especially considering the small size of the engine. For 1.4L of displacement, I was actually pleasantly surprised. The brakes were a little touchy, but I prefer responsive, powerful brakes to squishy ones so no complaints there. Overall, I had a positive experience with this car. However, I did have one issue with it - the auto-stop technology. This feature temporarily shuts off the engine when the car is stopped, for example, at a red light, to save fuel. While this sounds great on paper, it ruins the driving experience of this car. Every time I come to a stop, I feel a slight shudder as the engine shuts off. Once this happens, the auxiliary battery engages to power all the car's accessories temporarily (a/c, radio, 12v ports, headlights, etc) until the engine starts turning the alternator again. However, running an a/c compressor takes a fair amount of energy, so to ensure the auxiliary battery is not drained, the Chevy Cruze turns your a/c fan speed all the way down to the lowest setting next to off. This can be a bit frustrating, but overall, I had a good experience with this car.In my opinion, it is unacceptable when a feature that is supposed to happen behind the scenes alters my climate control. It can be frustrating, especially in the Texas heat where cars left out in the sun can reach interior temperatures well in excess of 140 degrees. The delay when the car is in neutral and then jolts forward as the engine turns over and the clutch is engaged can make it feel unsafe to drive. However, I believe that this car has potential to be very nice if this feature were to be removed. I have not noticed the car sensing when the operator is in stop and go traffic versus daily driving, but I hope that Chevy can improve this feature to ensure the car does not constantly turn on and off in bumper to bumper traffic. I am sure that I am not the only one who feels this way, but I hope that Chevy can address this issue to make the driving experience more enjoyable.I hope you find this helpful! If you're considering buying this car, I recommend taking it for a thorough test drive with frequent stops. This will give you a chance to experience the auto-stop technology and decide if it's the right fit for you.