Chevrolet Cruze problems

chevrolet logo

The Chevrolet Cruze is a compact car that has been produced by General Motors since 2008. It was designated as a globally developed, designed, and manufactured four-door compact sedan, complemented by a five-door hatchback body variant from 2011, and a station wagon in 2012. During its introduction, the Cruze replaces several compact models, including the Chevrolet Optra which was sold internationally under various names, the Chevrolet Cobalt sold exclusively in North America, and the Australasian-market Holden Astra.

The Cruze was released in 2008 for the South Korean market as the Daewoo Lacetti Premiere until the phasing out of the Daewoo brand in 2011, when it was renamed to Chevrolet Cruze. In Australasia, the model was sold between 2009 and 2016 as the Holden Cruze. In 2016, the Cruze sedan was restyled and renamed for the Australasian market as the Holden Astra Sedan, as a sedan complement to the Holden Astra family.

Due to the market shift towards SUVs and decreasing sales, the Cruze has been gradually phased out. Production of the Cruze in South Korea ended in 2018 as part of restructuring of GM Korea, which in turn ceased supply of the Holden Astra Sedan to Australasia. In the United States and Mexico, production ended in 2019, while production in China ended in 2020. Production continued in Argentina until 2023. It was replaced by the Monza in China, which is known as the Cavalier in Mexico.

Previously, the nameplate has been used for a version of a subcompact hatchback car produced under a joint venture with Suzuki from 2001 to 2007, and was based on the Suzuki Ignis.

photo of Chevrolet Cruze car production

Social links

Chevrolet Cruze model years

chevrolet cruze 2019 photo
Cruze 2019
Chevrolet

16

2

30

2.5
  • 5
  • 4
  • 3
  • 2
  • 1
chevrolet cruze 2018 photo
Cruze 2018
Chevrolet

90

3

38

2
  • 5
  • 4
  • 3
  • 2
  • 1
chevrolet cruze 2017 photo
Cruze 2017
Chevrolet

174

2

37

2.9
  • 5
  • 4
  • 3
  • 2
  • 1
chevrolet cruze 2016 photo
Cruze 2016
Chevrolet

236

4

33

2.6
  • 5
  • 4
  • 3
  • 2
  • 1
chevrolet cruze 2015 photo
Cruze 2015
Chevrolet

241

4

37

2.5
  • 5
  • 4
  • 3
  • 2
  • 1
chevrolet cruze 2014 photo
Cruze 2014
Chevrolet

664

9

40

2.2
  • 5
  • 4
  • 3
  • 2
  • 1
chevrolet cruze 2013 photo
Cruze 2013
Chevrolet

569

5

36

1.9
  • 5
  • 4
  • 3
  • 2
  • 1
chevrolet cruze 2012 photo
Cruze 2012
Chevrolet

850

7

39

2.1
  • 5
  • 4
  • 3
  • 2
  • 1
chevrolet cruze 2011 photo
Cruze 2011
Chevrolet

715

7

36

2
  • 5
  • 4
  • 3
  • 2
  • 1
chevrolet cruze 2010 photo
Cruze 2010
Chevrolet

2

0

0

  • 5
  • 4
  • 3
  • 2
  • 1

Common Chevrolet Cruze problems

The Chevrolet Cruze has been reported to have several common problems, primarily related to the engine, electrical system, and transmission.

  • Electrical Failure: Electrical failures are another common problem in the Chevy Cruze, with owners reporting issues such as cracked pistons, harsh shifting, steering problems, and faulty water pumps. These issues can lead to more severe problems, such as engine failure and overheating. For instance, a bad alternator or faulty sensors can cause stalling, while a damaged cylinder or metal shrapnel in the turbo injector can result in more expensive repairs.
  • Transmission Problems: Automatic transmission cooler lines can leak, causing the transmission to fail prematurely. Symptoms include visible fluid leaks, a Check Engine Light, unfamiliar noises and odors, delayed acceleration, and vibrations. These problems can be attributed to several factors, including worn-out parts, damaged seals, and low transmission fluid levels.
  • Water Pump Failure: Water pump failure is a common problem in the Chevy Cruze, with owners reporting issues such as overheating, leaks, and engine damage. These problems can be attributed to several factors, including worn-out parts, damaged seals, and low coolant levels.
  • Coolant Leaks: Coolant leaks are a common problem in the Chevy Cruze, with owners reporting issues such as antifreeze leaks, engine overheating, and engine damage. These problems can be attributed to several factors, including worn-out parts, damaged seals, and low coolant levels.
  • Power Seat Failure: Power seat failure is a common problem in the Chevy Cruze, with owners reporting issues such as inoperative seats and airbag light illumination. These problems can be attributed to several factors, including wiring harness issues, pinched wires, and damaged connectors.
  • Clunking Noises: Clunking noises are a common problem in the Chevy Cruze, with owners reporting issues such as loud noises while going over bumps and potholes. These problems can be attributed to several factors, including jounce bumper issues, strut leaks, and damaged suspension components.
  • Leaking Rear Lights: Leaking rear lights are a common problem in the Chevrolet Cruze, with owners reporting issues such as water intrusion and electrical problems. These problems can be attributed to several factors, including damaged seals, worn-out parts, and low coolant levels.

In summary, the Chevrolet Cruze has several common problems, primarily related to the engine, electrical system, and transmission. These problems can lead to more severe issues, such as engine failure, overheating, and electrical problems. It is essential to address these problems promptly to prevent further damage and ensure the vehicle's safety and reliability.

Chevrolet Cruze

Is the Chevrolet Cruze a reliable car?

Is the Chevy Cruze Reliable? RepairPal gives the Chevy Cruze a reliability score of 4.0 out of 5.0, ranking it 26th out of 36 compact cars. The annual repair and maintenance cost for the model is approximately $545, which is slightly higher than the average $530 for compact cars.

What is the common problem with Chevy Cruze?

Q: What are the biggest problems with the Chevy Cruze compact car? A: Major issues for the Chevy Cruze compact car include transmission failures, engine problems, coolant leaks, and electrical issues, particularly in the 2011-2015 model years.

What are the bad years for Chevy Cruze?

Q: Which years of the Chevy Cruze should I avoid? A: Avoid the 2011 and 2012 Chevy Cruze models due to their significant reliability issues, including problematic transmissions and coolant leaks. The 2014 model also had its share of problems, making it hard to recommend despite being less severe than its predecessors.

What are common Chevy Cruze transmission problems?

Transmission fluid leaks are the most common and urgent sign you need a transmission fluid change or potentially even a complete flush service. It's uncommon, but leaks could also mean there's an issue with your transmission hose. Strange smells are a sign your transmission fluid is burning inside your parts.

Percentage distribution of complaints by Chevrolet Cruze years

We have researched Chevrolet problems and analysed all the complaints filed against Chevrolet Cruze cars and compiled the top 5 most problematic Chevrolet Cruze model years:

Below you can see the percentage distribution of known problems by Chevrolet Cruze model years.

Distribution of the number of complaints by Chevrolet Cruze years

We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:

Chevrolet Cruze car problems categorized by type of issue

After analysing all complaints related to Chevrolet Cruze , it was concluded that the most common issues with these cars are:

  • Engine problems
  • Electrical system problems
  • Power train problems
  • Unknown or other problems
  • Service brakes problems

The graph below shows statistics for all Chevrolet Cruze vehicle components and the number of complaints received.

Distribution of the number of complaints where the accident occurred by Cruze model years

A total of 284 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with fire by Cruze model years

There were a total of 79 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with injuries by Cruze model years

There were a total of 193 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with deaths by Cruze model years

There were a total of 3 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.

The NHTSA has received 3557 complaints about various vehicle components related to the Chevrolet Cruze . Below are the 25 most recent complaints reported for Chevrolet Cruze vehicles.

Latest 25 complaints

Chevrolet Cruze 2014
  • Date Of Incident: 2024-10-23
  • Date Complaint: 2024-10-27
  • VIN: 1G1PC5SB7E7
  • Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
  • Summary: I am writing to submit a formal complaint regarding serious safety violations and malpractice by SLValley Chevrolet, along with accountability concerns with General Motors (GM). This complaint follows an existing case with the Utah Attorney General Consumer Protection Division (Complaint SR:9-1384660535) and highlights multiple incidents that compromise vehicle safety and public well-being. Summary of Issues: 1. **Electrical Issues and Unsafe Repairs**: I incurred substantial costs, including a recent invoice of **$2,210.72** dated **October 23, 2024**, for a supposed resolution Salt Lake Valley Chevrolet was supposed to have resvoled for an electrical issue. Despite this, the electrical problems remained unresolved, indicating a lack of professional workmanship and charges for servces not rendedered. Also additional time and money wasted. 2. **Damaged Oil Pan**: Salt Lake Valley Chevrolet caused damage to my oil pan, and they attempted to charge me **$866.00** for this damage. I believe this to be an unfair and unjust practice that reflects poorly on the integrity of their service. I authorized an oil change with the electrical issue and after service the car came home leakinig oil. They damaged the components. An oil change would not have been conducted had there been damage. The April invoice with this company will also show a previous oil change and at that time no issue. 3. **Continued Safety Hazards**: I paid **$531.12** on **September 23, 2024**, for a battery cable replacement, oil change, and tire rotation, which resulted in a new leaking oil issue and a flat tire. My vehicle broke down in traffic due to these unresolved problems, creating a potential accident hazard on the road. Tried to charge me for the damage they caused to oil pan and plug. 4. **Carcinogenic Smoke Exposure**: I faced severe health risks due to inhaling carcinogenic smoke following a service in **February 2024**. A leak at the turbo line feed was noted, and d
Chevrolet Cruze 2013
  • Date Of Incident: 2024-10-18
  • Date Complaint: 2024-10-24
  • VIN: 1G1PC5SB0D7
  • Components: ENGINE
  • Summary: The engine in my 2013 chevy cruze failed due to the head gasket, and it causes the car to overheat. Chevrolet issued a recall on some 2013 and 2014 Cruze models for head gasket problems. The gasket in these models is known to fail and that can completely destroy the motor. When a head gasket fails that allows the oil and the coolant to mix; and that will destroy the lubrication in your engine and cause the engine to fail. Pepboys repair shop-- has the repair invoice.
Chevrolet Cruze 2014
  • Date Of Incident: 2024-10-12
  • Date Complaint: 2024-10-12
  • VIN: 1G1PC5SB0E7
  • Components: ELECTRICAL SYSTEM
  • Summary: Car shut off while driving on highway. Service power steering and service airbag came on. Tried to jump it but that didn’t work. Car shut off while doing 70 mph on the highway. Was almost hit trying to get car to shoulder. I have just read that there are hundreds of complaints regarding the same thing.
Chevrolet Cruze 2012
  • Date Of Incident: 2024-10-08
  • Date Complaint: 2024-10-08
  • VIN: 1G1PF5SC6C7
  • Components: ENGINE
  • Summary: The contact owns a 2012 Chevrolet Cruze. The contact stated while the vehicle was parked, the check engine warning light illuminated. The vehicle was taken to a dealer to be diagnosed. However, the vehicle was not yet diagnosed or repaired. The vehicle was taken to an auto repair shop where it was diagnosed that the vehicle was leaking oil, along with several other undisclosed failures. The vehicle was not repaired. The contact attempted to contact the manufacturer; however, the manufacturer had not yet responded. The failure mileage was approximately 100,000.
Chevrolet Cruze 2016
  • Date Of Incident: 2024-09-24
  • Date Complaint: 2024-10-06
  • VIN: 1G1BE5SM1G7
  • Components: FUEL/PROPULSION SYSTEM
  • Summary: I was driving the car, stopped at a light took my foot off the brake started to move and the car completely shut off. No warning lights went on. I had to start the car again. I took the car to a local dealership to be looked at. They pulled the codes, nothing showed up. I did an internet search for a possible cause, sent my search results to the dealership and I asked them to check the fuel system, they found a bad injector. They then cleaned the fuel system and replaced the bad injector.
Chevrolet Cruze 2012
  • Date Of Incident: 2024-09-16
  • Date Complaint: 2024-10-04
  • VIN: 1G1PC5SHXC
  • Components: ENGINE
  • Summary: The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving 30 MPH, the vehicle lost motive power and failed to respond while depressing the accelerator pedal. The vehicle was able to be restarted on the third attempt; however, the failure recurred. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Chevrolet Cruze 2018
  • Date Of Incident: 2024-09-28
  • Date Complaint: 2024-09-29
  • VIN: 1G1BE5SM9J7
  • Components: STEERING,UNKNOWN OR OTHER
  • Summary: 9/28/2024 abs light and traction control light came on my 2018 chevy Cruze LT along with steering assist reduced while driving home making car hard to steer above 50 mph and coming into curves Chevrolet needs to be made to recall and repair this problem, I have noticed a lot of Cruze owners having the same problem could be dangerous while driving without some previous indication or prior warranting.
Chevrolet Cruze 2015
  • Date Of Incident: 2024-09-26
  • Date Complaint: 2024-09-28
  • Number Of Injuries: 1
  • Crash: 1
  • VIN: 1G1PC5SB5F7
  • Components: STEERING,POWER TRAIN,SERVICE BRAKES
  • Summary: I have been up there date for fixing this vehicle for the last 4 years when i bought it with 60k miles , I have replaced multiple parts so far from foil pump , wheel, coolant pipes and the container many times from constant leaking in the fuel pump, I have replaced the alternater twice by 70k miles , ABS system failed many times and no one can fix it , Lastly , my daughter was driving to school and while she was driving on the roundabout in the outer lane . She tried to turn the steering wheel t take the exit and everything got locked on her immediately from steering wheel and the break paddle caused he car shift to the curb and hit the side walk because it went out if control because the tire split out the wheel along with another piece from wheel behind the tire , almost killed my daughter on the seen . I had spent in this At least $10k and now it barely passed &100k Just unbelievable. This car is piece of trash no safety in this car now I parked the car and I’m trying to think what to do with it. I will take it back to the GM and the Chevy dealers and I’m complain because even the dealers for the GM and Chevy are the worst people to deal with and the worst customer service. They’re not helpful at all. I have went to local shops. They do better job but the thing is this car is piece of crap Replacing and go back. I am not spending any more penny on this car now I have to get a brand new car for my daughter to go to college she needs it better or don’t sell more cars. This has to be a trust immediately as my daughter career relying on transportation, And I am not claiming my insurance to fix the damage on my vehicle because my insurance will raise my premiums and there was no other car involved because she was on the roundabout on the side lane and she had to hit the curb because the car kept going and has no control but luckily she wasn’t going on the inside lane on the roundabout otherwise she’ll be hitting another vehicles from losing control
Chevrolet Cruze 2017
  • Date Of Incident: 2024-09-21
  • Date Complaint: 2024-09-24
  • VIN: 1G1BF5SM0H7
  • Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
  • Summary: The contact owns a 2017 Chevrolet Cruze. The contact stated while attempting to reverse, the accelerator pedal was depressed, and the vehicle failed to accelerate as intended. The contact stated while attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. The contact stated that the vehicle failed to accelerate as intended. There was no warning light illuminated. The vehicle was not taken to an independent mechanic or the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.
Chevrolet Cruze 2012
  • Date Of Incident: 2024-09-08
  • Date Complaint: 2024-09-09
  • VIN: 1G1PC5SH9C7
  • Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
  • Summary: The contact owns a 2012 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact connected a diagnostic machine to the vehicle and retrieved a DTC code for a failure with the purge valve and the catalytic convertor. The contact replaced the purge valve; however, the failure reoccurred. The contact stated that several unknown warning lights were illuminated. The contact stated that the warning lights blinked on and off. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,039.
Chevrolet Cruze 2014
  • Date Of Incident: 2024-09-09
  • Date Complaint: 2024-09-09
  • VIN: 1G1PC5SB1E7
  • Components: AIR BAGS
  • Summary: The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA Campaign Number: 23V674000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Chevrolet Cruze 2012
  • Date Of Incident: 2020-04-10
  • Date Complaint: 2024-09-05
  • VIN: 1G1PF5SC9C7
  • Components: ENGINE
  • Summary: The contact owns a 2012 Chevrolet Cruze. The contact stated that on several occasions while the vehicle was parked, there was smoke coming from the engine compartment. The vehicle was taken to an independent mechanic twice where it was diagnosed that unknown parts needed to be replaced. The vehicle was repaired but the failure reoccurred after approximately a week. The manufacturer was notified of the failure. The failure mileage was approximately 200,000.
Chevrolet Cruze 2012
  • Date Of Incident: 2024-07-11
  • Date Complaint: 2024-08-27
  • VIN: 1G1PC5SHXC7
  • Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
  • Summary: My car keeps telling me my trunk is open then it dings constantly going back and forth from tire monitor system to the trunk open. Then Everytime I turn the car off I have to wiggle the battery cable to get my car to start and my power steering keeps going out. I'm aware there are recalls.for my car but beings my check engine light is on they r refusing to fix my car. I don't understand. I thought recalls were mandatory and had to be fixed. This car barely has 85,000 miles on it. I shouldn't be having all these issues. It's all electrical it seems like. I need help.
Chevrolet Cruze 2016
  • Date Of Incident: 2024-06-18
  • Date Complaint: 2024-08-27
  • VIN: 1G1PE5SB3G7
  • Components: WHEELS,ENGINE,FUEL/PROPULSION SYSTEM
  • Summary: Purchased a 2016 Chevrolet Cruze on [XXX]. [XXX]. As of July 26th I paid $862 on repairs for the car to be smoking this morning on my way to work [XXX]. In total I’ve spent Almost or close to $2,000 in car repairs. This purchase was for my 17 year old daughter as a graduation present and for college. She was driving and car started to run hot and cut off in a busy intersection. She was unable to take the car to North Carolina. The owner blocked me and the staff haven’t been accommodating since this process. Nor will they look at the car. This has put me in a financial burden and the safety conditions this vehicle is under. And damage this could have cause my daughter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Chevrolet Cruze 2016
  • Date Of Incident: 2024-08-11
  • Date Complaint: 2024-08-14
  • VIN: 1G1BE5SM0G7
  • Components: WHEELS,ENGINE,FORWARD COLLISION AVOIDANCE
  • Summary: I HAVE A 2016 CHEVROLET CRUZE AND THE TURBOCHARGER INTERCOOLER HOSE BASICALLY BROKE FROM WHERE THE END OF THE HOSE STARTS AND A LITTLE BIT DOWN IN THE MIDDLE AREA OF THE END PART OF THE HOSE. AND THIS CAUSED MY ENGINE'S POWER TO BE REDUCED INMENSLY. TO THE POINT THAT I HAD MY FOOT PRESSING ALL THE WAY DOWN ON THE ACCELERATOR AND IT COULD NOT GO ANY FURTHER DOWN, AND MY CAR WAS MOVING SLOWER THAN A TURTLE, AND THIS IS NOT AN EXAGGERATION! AND ALSO, AT TIMES WHEN I HAVE BEEN AT A RED LIGHT MY CAR TURNS OFF. ONE TIME MY CAR TURNED OFF WHILE I WAS DRIVING ON THE STREET WITH CARS BEHIND ME. LUCKILY, I WAS ABLE TO PULL INTO A SHOPPING CENTER. AND THE AIR CONDITIONER IS ALSO FAILING BECAUSE I KEEP PUTTING FREE ON SO IT CAN BE COLDER AND ALL THAT COMES OUT IS HOT AIR. I DID NOT KNOW THAT THIS INTERCOOLER HOSE WAS A MAJOR PART OF MY VEHICLE'S FUNCTION. ALSO, THE TRACTION LIGHT CAME ON, WHEN I ALREADY HAD IT OFF. IF CHEVROLET CRUZE OWNERS DO NOT KNOW ABOUT THIS ISSUE, THEY NEED TO KNOW. BECAUSE THIS ISSUE COULD EVENTUALLY MESS UP THE ENTIRE MOTOR AND POSSIBLE BLOW IT OUT. WHICH WE ALL KNOW A NEW MOTOR IS VERY EXPENSIVE

Latest 5 recalls Chevrolet Cruze

The National Highway Traffic Safety Administration (NHTSA) has issued 43 recalls for different components of the Chevrolet Cruze.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.

  • Model: Chevrolet Cruze 2014
  • Report Received Date: 2023-12-21
  • Manufacturer: General Motors, LLC
  • Components: AIR BAGS:SIDE/WINDOW
  • Summary: General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
  • Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
  • Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
  • Model: Chevrolet Cruze 2014
  • Report Received Date: 2023-09-20
  • Manufacturer: General Motors, LLC
  • Components: AIR BAGS:SIDE/WINDOW
  • Summary: General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
  • Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
  • Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.
  • Model: Chevrolet Cruze 2018
  • Report Received Date: 2020-10-29
  • Manufacturer: General Motors LLC
  • Components: POWER TRAIN:AUTOMATIC TRANSMISSION
  • Summary: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
  • Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
  • Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
  • Model: Chevrolet Cruze 2019
  • Report Received Date: 2020-10-29
  • Manufacturer: General Motors LLC
  • Components: POWER TRAIN:AUTOMATIC TRANSMISSION
  • Summary: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
  • Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
  • Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
  • Model: Chevrolet Cruze 2019
  • Report Received Date: 2018-08-30
  • Manufacturer: General Motors LLC
  • Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
  • Summary: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
  • Consequence: A reduction of braking performance can increase the risk of a crash.
  • Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

Latest negative Chevrolet Cruze car reviews

  1. Rocio Witting 2025-05-27

    Vehicle year: 2012

    We purchased this car for $8000 from a Lexus dealership as a certified pre-owned vehicle with 100k miles. Unfortunately, it only lasted 3 months and 3k miles before it left us stranded and with empty pockets. From the beginning, we noticed that the transmission was slow to shift and lacked power and efficiency. Even when driving gently, it wouldn't shift gears until it hit 3k rpms, which was disappointing for improving fuel economy. While the car had a low center of gravity for handling and looked good, it was almost painful to drive if you weren't on the gas. We were told that the downshifting and slow shifting were normal, but we found out the hard way that they were not. We changed the fluid and drove it around for a week, and it drove normally except for the constant downshifting. Unfortunately, the transmission broke into pieces from normal driving, and the car has been sitting as an expensive yard decoration ever since. The manual didn't even tell us when the transmission fluid needed to be changed, and there was no dipstick to check it. We wouldn't recommend buying this car and expecting it to last to 150000 miles without putting in serious time and money into the powertrain. We even purchased a new transmission for the car, which cost us $4k, and after only 8k miles, it's already starting to shift poorly and clunk. The motor has also begun to tick slightly, which is likely a precursor to timing issues in the future. Our adventures with this car have been quite the experience!

  2. Rickey Bahringer 2025-05-23

    Vehicle year: 2011

    The Cruze has had some issues with the coolant system, which have required multiple visits to the shop. It is important for Chevy to address these concerns and improve the quality of their vehicles to meet customer expectations.

  3. Reggie Lemke 2025-05-17

    Vehicle year: 2019

    I purchased my diesel Cruze brand new last year and have driven 20k miles on it. Unfortunately, I experienced some issues with the emissions and particulate filter which caused my power to be reduced by half while I was traveling through another state. It was quite inconvenient, but I was able to get it serviced once I got home. However, two months later, the same issue occurred again which was very dangerous as it caused my vehicle to stall to 60 mph on an Interstate while traffic was flying by doing 80+. Although the software programming was not ideal, I understand that the engineers were trying to ensure the safety of the vehicle. I am concerned about what will happen when the warranty expires, but I am hopeful that GM will continue to provide support. I called GM while traveling and spoke to a helpful representative named Mira who kindly made an appointment for me several weeks later. Although it was not ideal, I was able to drive several hundred miles through back roads to get back home. Overall, I have found this car to be somewhat undependable for long distance trips due to the over-engineering, but I still believe it has the potential to be a great car. I would advise potential buyers to be aware of these issues before making a purchase.

  4. Darren Kshlerin 2025-05-17

    Vehicle year: 2013

    Hi there! I hope you're doing well. I wanted to share my experience with my car that I bought brand new in May 2013. Unfortunately, I've been experiencing some issues with it such as loss of power, acceleration, and a significant decrease in MPG. I've taken it to the dealership several times and had all the recalls performed, including the transmission part. Although they replaced the transmission with a new one, the issue still persists and it's causing me a lot of discomfort while driving. I reached out to Chevrolet for help, but they advised me to work directly with the dealership. I'm still trying to find a solution, but I'm hopeful that we can figure something out. Thank you for listening!

  5. Efrain Wintheiser 2025-05-14

    Vehicle year: 2013

    I purchased the car from its original owner with only 25k miles on it back in 2014. Unfortunately, as the mileage increased to 80k, I experienced some issues with the turbo and AC, as well as overheating and some jerking when stopped. Despite adding antifreeze, it seemed to disappear overnight without any visible leaks. One day, the car even shut off in the middle of a turn, which was quite scary. Although I bought the car at a 4% interest rate when it was only a year old, it ended up costing me a total of 21k. Despite still owing almost 11k, I had to let it go due to the high cost of repairs and the fact that the blue book value was much lower than what I owed. This experience has left me hesitant to purchase another Chevy in the future.

Latest positive Chevrolet Cruze car reviews

  1. Brice Pouros 2025-06-01

    Vehicle year: 2019

    I absolutely adore my Cruze Diesel! It's such a reliable car and the interior design is just fantastic. The remote start feature is a lifesaver on snowy days, ensuring that my car is always toasty warm when I head out to work. The heated seats and steering wheel are also amazing, especially on cold days when my joints need a little extra help. The fuel economy is simply excellent - I average about 45, and since I use my car for ride share and food delivery services, I do a lot of city driving. On a recent trip to Vegas and back, I averaged an impressive 65.9 - no complaints there! I even managed to make the trip on just one tank of fuel. I truly believe that the price for the Diesel engine is worth it, even though it's more expensive than the gas counterpart. The fuel economy rivals that of hybrids, which cost a lot more than the Diesel engine cost of the Cruze. The only things I wish they had done better are to include the heater with auto temperature control in the diesel, like they do in the LT gas version, and to make the RS Package more readily available on the diesel version. But those are minor issues. I would definitely recommend this car to my family and friends!

  2. Felix Hermann 2025-06-01

    Vehicle year: 2015

    Your diesel Cruze is just as comfortable as larger cars. You've travelled to Texas from WV several times in this car and have been pleasantly surprised by the roomy leg space. The fuel economy is outstanding too!

  3. Kenton Borer 2025-05-29

    Vehicle year: 2014

    I purchased this car as a certified preowned vehicle with 24k miles on it. I have only owned it for 3 months and have already driven it close to 32k miles. The gas mileage is impeccable! I used to drive 84 miles round trip to work 5 days a week and only had to fill up once! I love the control and quality of this car. It's the first car I've bought on my own and I couldn't have made a better choice. I especially love the TPMS and the oil percentage. The take off and braking are awesome. I almost had an accident last week on the interstate and the car went from 70 to 0 without locking the brakes! Overall, I would highly recommend this car to anyone looking for a reliable and fun vehicle to commute in. The heated leather seats are amazing after a long day at work! Update: I have now owned this car for almost a year and have driven it up to 46k miles. Only routine maintenance has been needed, and I have decided that I will not be getting rid of it until I absolutely have to! This car is my baby. It offers a lot of bang for the buck! The only downside I have noticed is that the acceleration is slower when the air conditioning is on, but that's normal. I love everything about this car!

  4. Claude Legros 2025-05-29

    Vehicle year: 2019

    Hey there! I've had the car for a week now and overall it's been great. I did have to take it in for a check engine light issue, which was a bit of a bummer, but it was quickly resolved. While the turbo diesel engine is good, I was hoping for a bit more power. Nonetheless, it's still an awesome car and the fuel economy is truly amazing! It may not be the Millennium Falcon, but it definitely gets the job done!

  5. Jamel Macejkovic 2025-05-27

    Vehicle year: 2018

    Hey there! If you're looking to save some money on your purchase, I'd recommend shopping around and comparing deals from different dealers. Don't be afraid to haggle a bit and be patient - it can really pay off in the end!

Are you having problems with your Chevrolet Cruze?

Add car complaint
Chevrolet Cruze photo