2002 Mercury Grand marquis problems
The Mercury Grand Marquis is an automobile that was produced by Mercury from the 1975 until 2011 model years. Introduced as the flagship sub-model of the Mercury Marquis in 1975, the Grand Marquis became a stand-alone model line in 1983, serving as the largest Mercury sedan. The model line served as the sedan counterpart of the Mercury Colony Park station wagon up to 1991. The fourth generation was the basis of the 2003 and 2004 Mercury Marauder.
From 1979 until 2011, the Grand Marquis shared the rear-wheel drive (RWD) Panther platform with the Ford LTD Crown Victoria (Ford Crown Victoria after 1992), and from 1980, the Lincoln Town Car. For over three decades, the Ford and Mercury sedans were functionally identical, with two of the three generations of the model line sharing the same roofline. The Grand Marquis was available as a four-door sedan for nearly its entire run; from 1988 to its final year in 2011, it was the only body style that was offered. A four-door hardtop was available from 1975 to 1978 and a two-door hardtop coupe from 1975 to 1987.
The Grand Marquis was the second-best-selling Mercury line (after the Cougar) with 2.7 million units produced; at 36 years of continuous production, the Grand Marquis was the longest-running Mercury nameplate (the Cougar, 34 years). Ford manufactured the Grand Marquis, alongside the Mercury Marquis, Mercury Marauder, Ford (LTD) Crown Victoria, and (beginning in 2007) the Lincoln Town Car, at two facilities: the St. Louis Assembly Plant in Hazelwood, Missouri (1979-1985) and the St. Thomas Assembly Plant in Southwold, Ontario, Canada (1986-2011).
Ford announced the discontinuation of the Mercury brand in 2010, but a few 2011 model-year Mercurys were made. The last Grand Marquis - and the final Mercury branded car - was produced on January 4, 2011, at St. Thomas Assembly.
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Common 2002 Mercury Grand marquis problems
The Mercury Grand Marquis, produced from 1975 to 2011, is known for its reliability and decent ratio of price and quality. However, there are common issues that owners have reported, particularly with the steering, visibility, and lights.
Steering Issues:
One of the most commonly reported problems with the Mercury Grand Marquis is related to the steering system. This issue is primarily present in the fourth and final generation of the car, and it is triggered by intermediate shaft cracks and problems with the bearings.
Visibility Problems:
Another common issue with the Mercury Grand Marquis is related to visibility. Drivers have reported premature cracks in the windshield, which can be a significant safety concern. The root cause of this problem is improper windshield retention, which is the result of a production mistake that led to the windshield not being properly attached to the body. There was a recall in 2006 to address this issue, and it is essential to pay attention to windshield wiper modules that sometimes cannot operate under heavy load.
Lights Problems:
The most commonly reported problem category for the Mercury Grand Marquis is related to lights. The 2005 model year has the most overall complaints, with the most-reported problem being headlights not working properly.
Intake Manifold Failure:
The 1997 Grand Marquis has the worst problem category of intake manifold failure, with an average cost to fix of $1,700 and an average mileage of 76,000 mi.
Headlights Not Working Properly:
The 2005 Grand Marquis has the second-worst problem category of headlights not working properly, with an average cost to fix of $500 and an average mileage of 83,000 mi.
Valve Dropped Through Engine:
The 2007 Grand Marquis has the third-worst problem category of a valve dropping through the engine, with an average cost to fix of $3,300 and an average mileage of 76,000 mi.
In summary, the Mercury Grand Marquis has common issues related to steering, visibility, and lights. These problems can significantly impact the driver's ability to control the car and can be a safety concern. It is essential to pay attention to these issues and address them promptly to ensure the safety and reliability of the vehicle.
2002 Mercury Grand marquis car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Mercury Grand marquis problems, we found that the most common problems with these 2023 model year vehicles are:
- Vehicle speed control problems
- Suspension problems
- Engine and engine cooling problems
- Electrical system problems
- Tires problems
The graph below shows statistics for all 2002 Mercury Grand marquis vehicle components and the number of complaints received.
Latest 25 complaints 2002 Mercury Grand marquis
The NHTSA has received 104 complaints about various vehicle components related to the 2002 Mercury Grand marquis. Below are the 25 most recent complaints reported for 2002 Mercury Grand marquis vehicles.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2022-05-02
- VIN: 2MEFM75W22X
- Components: UNKNOWN OR OTHER
- Summary: For sometime now the Headlights on my 2002 Mercury Grand Marquis appear to fade or dim soon after turning them on; giving the impression they are losing power and about to fail. I live in the mountains and am very familiar with each and every turn I See on the roads I travel. You See that Is The Matter of Fact- If My Headlights Failed; I Would Not See The Turn Possibly A Fatal Fact.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2022-07-08
- VIN: 2MEFM75W22X
- Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
- Summary: ?yrs.ago While backing out of parking space at Calaveras Lumber, after shifting into reverse, & removing my foot from the brake; the engine appeared to receive a huge burst of fuel which shot me backward like a rocket slamming my vehicle into and wedging it under the frame of a pickup truck parked in the same lot. I am glad I was parked and had my foot on the brake prior to this unit or system malfunction otherwise the injuries could easily have been fatal on the highway. I think this defect may be a contributing factor to the car dying recently while on my way to a Wedding Reception in Roseville, which left me stranded after dark for 41/2hrs and 71/2hrs. 2days later. I have not been able to start vehicle since and mechanics unable to diagnose why the engine is fuel starved when system parts tested appear to be in good working order. Something seems to be shutting off power or preventing power to the fuel pump and it is not the inertia switch, relays, fuses etc.. Components have been previously inspected by numerous others including dealer. No Recognizable Alert/Warning Prior to Incidents!
STEERING PROBLEM
- Date Of Incident: 2020-01-09
- Components: STEERING
- Summary: 2002 MERCURY GRAND MARQUIS. CONSUMER STATED THAT WHILE DRIVING VEHICLE THEY HAD NO CONTROL OVER STEERING. *LD THE CONSUMER STATED WHILE MAKING A RIGHT TURN AT A TRAFFIC LIGHT, THE STEERING WENT OUT. THE DEALER STATED THE COUPLER BOLT, CLOCK SPRING, COVER AND CONTACT PLATE WERE MISSING AND REPLACED. *JS
STEERING,VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2019-02-04
- VIN: 2MEFM74W82X
- Components: STEERING,VISIBILITY/WIPER
- Summary: I WAS DRIVING ON A 2 LANE HIGHWAY WHEN I RAN OVER SOME BUMPS IN THE ROAD. THE STEERING WHEEL WENT RIGHT AND LEFT SEVERAL TIMES, I WAS AFRAID I WAS GOING TO LOSE CONTROL OF MY CAR. I FOUND A RECALL ABOUT THIS SAME THING. TELL ME WHAT I NEED TO DO TO GET THIS SITUATION FIXED. ALSO, THE WINDSHIELD WIPERS STOP IN THE STRAIGHT UP POSITION. WHAT IS NEEDED TO FIX THIS: HTTPS://WWW.NHTSA.GOV/VEHICLE/2002/MERCURY/GRAND%252520MARQUIS/4%252520DR#RECALLS
STEERING,SEAT BELTS PROBLEM
- Date Of Incident: 2017-05-08
- VIN: 2MEFM74W42X
- Components: STEERING,SEAT BELTS
- Summary: SEAT BELT WON'T STAY FASTENED AND THE STEERING CREAKS
ELECTRICAL SYSTEM,EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2018-03-23
- VIN: 2MEFM75W02X
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
- Summary: TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HAZARD LIGHTS, DAYTIME RUNNING LAMPS, LOW BEAM, AND HIGH BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE PROGRESSED WITHOUT WARNING. TWO DEALERS (POMPANO FORD LINCOLN, 2741 N FEDERAL HWY, POMPANO BEACH, FL 33064, (888) 718-9266 AND SCHUMACHER LINCOLN OF DELRAY, 2102 S FEDERAL HWY, DELRAY BEACH, FL 33483, (561) 454-1800) WERE CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THERE WERE FIVE TSBS FOR THE EXTERIOR LIGHTING, BUT NO RECALL WAS ISSUED. THE APPROXIMATE FAILURE MILEAGE WAS 72,234.
STEERING,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2018-01-04
- VIN: 2MEFM74W52X
- Components: STEERING,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
- Summary: THE CAR HAS 87934 MILES ON IT. WHEN DRIVING OVER 50 MILES A HOUR IT JERKS AND SHAKES THE CHECK EMGINE LIGHT WILL START FLASHING THE COOLANT LOGHT COMES ON THEN DIES BUT WILL START RIGHT BACK UP. THEN COOLANT LEVELS ARE FINE. THE LICENSE PLATE LIGHT DOES NOT WORK REPLACED BULBS AND FUSES
SEAT BELTS PROBLEM
- Date Of Incident: 2017-04-04
- VIN: 2MEFM74W42X
- Components: SEAT BELTS
- Summary: THE SEAT BELTS WILL NOT STAY ATTACHED. YOU CAN PUT THEM ON AND THEY APPEAR TO BE LOCKED IN AND YOU CAN PULL ON THEM TO SEE IF THEY ARE ATTACHED AND THEY APPEAR TO ATTACH BUT THEN WHILE JUST SITTING, THEY MAY POP-OFF YOU AND BECOME DISENGAGED LEAVING YOU WITHOUT YOUR SEAT BELT ON YOU. THIS CAN OCCUR IF THE CAR IS IN MOTION OR IF IT IS STANDING STILL. SOMETIMES IT WILL EVEN POP-OFF RIGHT AFTER YOU PUT IT IN THE BUCKLE. THEY ARE FAULTY. WE CALLED FORD AND THEY WILL NOT DO ANYTHING TO REPAIR OR RECALL IT. I TALKED TO 2 PEOPLE AT FORD CUSTOMER CARE AND SENT THEM AN EMAIL, ALSO BUT THEY WILL NOT DO ANYTHING TO HELP US. WE ALSO CONTACTED A MERCURY DEALER WHO TOLD US TO CALL FORD.
ENGINE AND ENGINE COOLING,ENGINE PROBLEM
- Date Of Incident: 2016-10-03
- VIN: 2MEFM74W52X
- Components: ENGINE AND ENGINE COOLING,ENGINE
- Summary: TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A PREMATURE FAILURE IN WHICH THERE WAS AN INTERNAL CRACK ON THE INTAKE MANIFOLD, WHICH CAUSED WATER INTRUSION THAT AFFECTED OTHER COMPONENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
SEAT BELTS PROBLEM
- Date Of Incident: 2016-08-13
- VIN: 2MEFM75W22X
- Components: SEAT BELTS
- Summary: BOTH BACK SEAT BELTS DON'T RETRACT AS THEY SHOULD, THE TEST WAS DONE WHEN VEHICLE IS STOPPED BUT I CHECKED MY OTHER GRANDMARQUIS OF 1997, IT HAS THE SAME ISSUE. I ALSO TOOK IT A MECHANIC AND THEY CHECKED TWO DIFFERENT BUT FORD CROWN VICTORIA, IT SNOWED THE SAME ISSUE. ALL VEHICLES WERE STATIONARY DURING TEST. IS THERE ANY SAFETY TEST I CAN PERFORM TO MAKE SURE THEY WORK OR RECALL ON THIS VEHICLE.
SUSPENSION PROBLEM
- Date Of Incident: 2016-08-13
- Components: SUSPENSION
- Summary: TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE FRONT BALL JOINTS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS PENDING A DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. THE VIN WAS NOT AVAILABLE.
SEAT BELTS PROBLEM
- Date Of Incident: 2016-06-21
- VIN: 2MEFM75WX2X
- Components: SEAT BELTS
- Summary: SEAT BELTS WILL NOT RETRACT AFTER USE AND ARE STUCK.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2015-08-22
- VIN: 2MEFM75W22X
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
- Summary: AFTER DRIVING TO MALL MY DAUGHTER REALIZED THAT MY HEAD LIGHTS WERE NOT ON. CHECKED ALL FUSE (UNDER DASH AND UNDER HOOD). NONE WERE BLOWN. REALIZED THAT HAD NO DOME LIGHT BUT DID HAVE MAP/READING LIGHTS. NO TAIL LIGHTS OR BRAKE LIGHTS EXCEPT THIRD BRAKE LIGHTS. HAD BRIGHTS IF I HELD HIGH BEAM LEVER. HAD CAR TOWED TO SHOP. WAS TOLD THAT IT WAS THE LIGHT CONTROL MODULE (LCM). WAS TOLD THAT FORD HAD AND EXTENDED WARRANTY ON THIS PART. TOOK IT TO FORD DEALER. THEY SAID THAT IT WAS ONLY FOR THE 2003-2005 MODELS AND THAT MY CAR WAS NOT COVERED. I THINK THEY SHOULD EXTEND THIS WARRANTY TO THE THE 2002 MODELS SEEING THAT THIS IS A COMMON PROBLEM WITH EARLIER MODELS AND NOT JUST THE 2003-2005 MODELS. IT IS PROBABLY THE SAME PART.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2015-04-02
- VIN: 2MEFM74WX2X
- Components: EXTERIOR LIGHTING
- Summary: TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE LCM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
SUSPENSION PROBLEM
- Date Of Incident: 2014-01-20
- VIN: 2MEFM75W92X
- Components: SUSPENSION
- Summary: TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 3 MPH, A NOISE EMITTED FROM THE FRONT PASSENGER'S SIDE OF THE VEHICLE WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE FRONT RIGHT UPPER BALL JOINT AND TIE ROD END WERE RECOMMENDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *TR
STEERING PROBLEM
- Date Of Incident: 2013-08-14
- VIN: 2MEFM74W52X
- Components: STEERING
- Summary: STEERING PROBLEM NHTSA # 13V385000, FORD RECALL13S08. "NOTCHY, STIFF OR BINDING" STEERING, AS IN FORD'S RECALL LETTER TO DEALERS. COVERED WERE 2005 -2011 MODELS FOR RECALL. SOLUTION: "REPLACE LOWER IMMEDIATE SHAFT, ETC. AL". MY MARQUIS IS A 2002 PURCHASED IN IL. REPUTABLE LOCAL MECHANIC ADVISED; POWER STEERING, FLUID, PUMP, & BELT O.K., USUALLY WOULD NOT CREATE ABOVE. DOESN'T APPEAR TO BE A LOCAL MECHANIC FIX. (SPECIAL TOOLS SENT TO FORD...) THIS MODEL CAR / STEERING HAS NOT CHANGED SINCE 2002 & BEFORE. IF FOUND TO BE THE PROBLEM AT FORD DEALERSHIP, IS THERE ANY RECOURSE? WHEN THESE CASES ARE DECIDED, DO YOU & OTHERS FUNDAMENTALLY STATE THAT IF A VEHICLE THAT IS OVER "X" YEARS OLD IS EXEMPT FROM RECALL REGARDLESS OF ORIGINAL IDENTIFIED DEFECT OR SEVERITY OF OUTCOME? *TR
TIRES PROBLEM
- Date Of Incident: 2013-09-12
- VIN: 2MEFM74W92X
- Components: TIRES
- Summary: I PURCHASED A SET OF BRIDGESTONE INSIGNIA SE200 5/2013 . 4MONTHS LATER I REPLACED 1 TIRE DUE TO SIDE WALL SPLITTING. TODAY 12/14/13 I REPLACED THE TIRE THAT I BOUGHT IN 9/13 FOR THE SAME PROBLEM. I CONTACTED BRIDGESTONE VIA EMAIL BUT GOT NO RESPONDS I CONTACTED THEM BY PHONE THEY TOLD ME THERE WAS REASON FOR ME TO BE CONCERNED ABOUT THE TIRE FAILURES I HAD EXPERIENCED EVEN THOUGH 40 % OF THE TIRES HAD PURCHASED THIS YEAR. 3,000 MILES ON FIRST TIRE EVEN LESS ON THE SECOND TIRE ,THE TIRE DEALER CONTACTED BRIDGSTONE AND REPLACED THE TIRE WITH A FIRESTONE TIRE SINCE BRIDGESTONE NO LONGER MAKER THE INSIGNIA AND HE DID NOT WANT TO USE ANOTHER INSIGNIA BECAUSE OF WHAT HE FELT WAS A MANUFACTURING DEFECT THAT HAD BEEN SEEN IN THE INSIGNIAS AND OTHER TIRES THAT BRIDGSTONE MAKES SOME OF WITCH HAVE ALREADY RECALLED I WILL KEEP A CLOSE EYE ON REST OF TIRES.IN MY 40 YEARS OF DRIVING THIS IS BY FAR THE WORST SET OF TIRES I HAVE EVER OWNED . BRIDGESTONE SHOULD DO THE RIGHT THING AND RECALL THIS TIRE BEFORE A TIRE FAILURE CAUSES A FATAL INJURY TO SOME ONE .BUT I AM SURE BECAUSE OF THE LACK OF RESPONCE AND UNCONCERN OF THE PEOPLE THAT I HAD SPOKE TO AT BRIDGESTONE . MY LOCAL TIRE DEALER IS SEND MY FAILED TIRE TO BRIDGESTONES TECH'S LETS SEE WHAT THEY HAVE TO SAY. *TR
STEERING PROBLEM
- Date Of Incident: 2013-07-10
- VIN: 2MEFM74W32X
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED MAKING IT EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 100,200. ..UPDATED 12-30-13 *BF
STEERING PROBLEM
- Date Of Incident: 2011-08-01
- VIN: 2MEFM74W62X
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED AS THE CONTACT ATTEMPTED A TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE MECHANIC STATED THAT THE STEERING WHEEL WAS RUSTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 111,050. THE CURRENT MILEAGE WAS 123,000.
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2013-08-01
- VIN: 2MEFM75W52X
- Components: VEHICLE SPEED CONTROL
- Summary: LEAVING WORK, APPROXIMATELY 150 FEET FROM PARKING PLACE TO PARKING LOT EXIT INTO ROAD. WHEN BRAKING TO STOP BEFORE ENTERING ROADWAY, VEHICLE LURCHED FORWARD WITH ENGINE RACING AT A HIGH RPM. PUSHED INTO NEUTRAL UNTIL STOPPED THEN PARK WITH ENGINE STILL RACING. TURNED OFF AND SAT STILL FOR A MINUTE THEN RESTARTED WITH NO FURTHER PROBLEM. MECHANIC CANNOT FIND ANYTHING WRONG. NOT THE FIRST TIME IT HAS HAPPENED BUT WAS THE WORST INCIDENT WITH ENGINE BEING UNCONTROLLABLE. *TR
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2011-10-05
- VIN: 2MEFM75W12X
- Components: VEHICLE SPEED CONTROL
- Summary: TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE CRUISE CONTROL NEEDED TO BE DISCONNECTED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 85,000. ..UPDATED 05/01/13 *BF UPDATED 05/06/13
SEAT BELTS PROBLEM
- Date Of Incident: 2008-02-01
- VIN: 2MEFM75W52X
- Components: SEAT BELTS
- Summary: FRONT PASSENGER SEAT BELT DISCONNECTS FOR NO APPARENT REASON. IT HAS HAPPENED MULTIPLE TIMES AT DIFFERENT SPEEDS. THE PERSON RIDING IN THE SEAT WAS AN ADULT ON EVERY OCCASION. I FOUND A RECALL ONLINE FROM 2001, BUT WAS TOLD BY FORD MOTOR COMPANY THAT MY CAR IS NO LONGER UNDER WARRANTY SO WOULD NOT FIX THE PROBLEM. I HAVE NEVER BEEN NOTIFIED OF ANY RECALLS.MY CAR STILL LOOKS LIKE NEW AND I DON'T PLAN ON GETTING RID OF IT ANYTIME SOON. BUT I ALSO CAN'T HAVE MY PASSENGER WORRYING ABOUT THE SEAT BELT COMING UNDONE. ESPECIALLY IN AN ACCIDENT. *TR
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2008-08-08
- Components: VEHICLE SPEED CONTROL
- Summary: TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHENEVER THE AIR CONDITIONER OR CRUISE CONTROL WAS RUNNING, THE VEHICLE WOULD HAVE SUDDEN ACCELERATION FAILURES. THE FAILURE ALSO OCCURRED WHEN BRAKING TO A COMPLETE STOP. THE CONTACT STATED THAT THE VEHICLE HAD TO BE SHIFTED INTO NEUTRAL IN ORDER TO STOP THE VEHICLE BY APPLYING THE BRAKES. THE CONTACT TOOK THE VEHICLE TO A MECHANIC, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 50,000 AND THE FAILURE MILEAGE WAS NOT AVAILABLE.
SUSPENSION,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2002-05-01
- Components: SUSPENSION,ELECTRICAL SYSTEM
- Summary: SHORTLY AFTER PURCHASE WE WENT BACK TO DEALER TO COMPLAIN ABOUT BOUNCY SUSPENSION THAT MADE THE CAR GO SIDEWAYS ON THE HIGHWAY WHEN GOING OVER BUMPS WHILE IN MILD TURNS (JUST HIGHWAY DIRECTION CHANGES NOT GETTING OFF/ON, ETC.). DEALER LOOKED INTO PROBLEM VIA FMC AND SAID THE 02 SUSPENSION HAD BEEN CHANGED TO IMPROVE ITS RIDE (HA). THE CHANGES WERE TOO GREAT TO BE ABLE TO CHANGE COMPONENTS TO GET THE RIDE BACK TO WHAT IT WAS IN EARLIER YEARS. ONLY CHANGES WE COULD DO TO IMPROVE IT WERE TO GET 4 NEW HIGH PRESSURE (FAST RESPONDING) KB SHOCKS AND GOODYEAR ASSURANCE TOURING (MORE FLEX IN SIDEWALL) TIRES TO REDUCE THE IMPACT. NOW THE CAR DOES NOT LATERALLY JUMP FEET BUT RATHER INCHES DURING HIGHWAY DRIVING AS DESCRIBED ABOVE. ALSO: STARTING RELAY WAS REPLACED TWICE AND HARNESS CONTACTS IN LOWER STEERING COLUMN DEVELOPED POOR CONNECTIONS AND HAD TO BE SPRAYED WITH HIGH COST CAIG CONTACT IMPROVER TO GET CAR TO START CONSISTENTLY. ALSO: BRAKE PEDAL RAISE/LOWER MOTOR BURNED OUT DUE TO GEAR SEIZING UP IN THAT AREA AND HAD TO BE REPLACED WITH GREAT DIFFICULTY FINDING A REPLACEMENT ACROSS COUNTRY SINCE FMC DOESN'T MAKE PARTS ANYMORE (> 7 YRS I GUESS). ALSO: ALL 8 INDIVIDUAL CYLINDER SPARK COILS WERE REPLACED WITH HIGH PERFORMANCE AFTERMARKET ONES AFTER TWO OF FORDS COILS FAILED, ONE AT A TIME. ALL IN ALL NOT A GREAT CAR. *JS
AIR BAGS PROBLEM
- Date Of Incident: 2012-05-05
- Number Of Injuries: 1
- Crash: 1
- Components: AIR BAGS
- Summary: I SWERVED TO AVOID AN ANIMAL IN THE ROAD AND HIT A TELEPHONE POLE HEAD ON AT 35 MPH. MY AIR BAGS NEVER DEPLOYED. THE FRONT END OF THE CAR WAS CRUMPLED WELL INTO THE ENGINE COMPARTMENT. THE POLICE, FIRE DEPT AND EMT'S WERE ALL VERY SURPRISED THE AIR BAGS DID NOT DEPLOY. I HAVE SUSTAINED SOME INJURIES BUT NOTHING LIFE THREATENING. (CRACKED RIBS, SOFT TISSUE DAMAGE, LOWER BACK INJURY). NO OTHER VEHICLES WERE INVOLVED IN THE ACCIDENT. *TR
2002 Mercury Grand marquis recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 2 recalls for different components of the 2002 Mercury Grand marquis.
- Manufacturer: Dorman Products, Inc.
- Components: STEERING
- Summary: Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
- Consequence: If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.
- Remedy: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
- Manufacturer: UFI FILTERS USA
- Components: FUEL SYSTEM, GASOLINE
- Summary: CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
- Consequence: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
- Remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
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