2020 Mercedes-benz Cls450 problems
The C257 Mercedes-Benz CLS is the third generation of the CLS range of four-door sedan, and was launched in 2018 as the successor to the Mercedes-Benz CLS (C218). It is only available as a sedan, with no plans to introduce a Shooting Brake variant in the near future. It is based heavily on the E-Class (W213).
Development and launch
Information on the C257 CLS was released online on 29 November 2017, with a public unveiling at the Detroit Auto Show in January 2018.
The new CLS uses a four-link front suspension and a five-link rear suspension and comes in rear-wheel drive and all-wheel drive (4MATIC) configurations. CLS 53 4MATIC+ models utilise variable all-wheel drive, allowing for torque distribution between the front and rear axles. An electric motor is used to boost power output by 16 kW (21 hp) and 249 N⋅m (184 lb⋅ft), and also powers the on-board 48-volt system.
The CLS is also now a five-seater car, instead of being a four-seater as with the previous two generations.
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Common 2020 Mercedes-benz Cls450 problems
Based on complaints from owners of the 2020 Mercedes-Benz CLS 450, several common problems have been reported:
- Recalls:
The National Highway Traffic Safety Administration (NHTSA) has issued recalls for the 2020 Mercedes-Benz CLS 450. Recalls are typically initiated to address safety or performance issues identified in the vehicle. It is crucial for owners to be aware of any recalls related to their vehicle to ensure its safety and proper functioning.
- Reliability Concerns:
Consumer Reports have highlighted reliability issues with the 2020 Mercedes-Benz CLS. These concerns encompass various aspects such as cost, failure rates, safety implications, and downtime. Understanding the reliability of a vehicle is essential for owners to make informed decisions regarding maintenance and potential issues that may arise.
- General Consumer Feedback:
Consumer reviews on platforms like Edmunds provide insights into the overall ownership experience of the 2020 Mercedes-Benz CLS-Class. These reviews offer a broader perspective on the vehicle's performance, features, and any recurring problems that owners have encountered. Understanding consumer feedback can help potential buyers assess the vehicle's suitability for their needs.
- Recall Information:
DealerRater provides a comprehensive list of recalls for the Mercedes-Benz CLS 450, including car seat recalls and other safety-related recalls. Staying informed about recalls is crucial for owners to address any potential safety hazards or performance issues promptly.
These common problems reported by owners of the 2020 Mercedes-Benz CLS 450 highlight the importance of regular maintenance, awareness of recalls, and understanding the vehicle's reliability to ensure a positive ownership experience.
What is the biggest problem for a CLS?
Common Issues: Some common issues reported by CLS owners include electronic system malfunctions, air suspension problems in models equipped with it, and wear and tear on interior components. These issues tend to be more prevalent as the vehicle ages.
Is CLS450 a good car?
2023 Mercedes-Benz CLS Class Performance
Sharp handling and plenty of power make the CLS 450 a great car to drive. With turbo 6-cylinder power and a suspension system similar to other Benz sedans, the CLS 4Matic earns two points for performance, good for a 7 here.
What engine is in the CLS 450 2020?
With the CLS-class, buyers can choose between two engines. Both the CLS450 and CLS450 4Matic come with a turbocharged 3.0-liter inline-six paired with a 48-volt hybrid-assist system called EQ Boost. The setup provides output of 362 horsepower and 369 lb-ft of torque.
What are the best years for Mercedes CLS?
The Best Model Years to Buy a Mercedes-Benz CLS-Class
With the 2016, you would only pay, on average, 49% of the price as new, with 50% of the vehicle's useful life remaining. The 2022 and 2018 model years are also attractive years for the CLS-Class, and provide a relatively good value.
2020 Mercedes-benz Cls450 complaints
The NHTSA has received 0 complaints about various vehicle components related to the 2020 Mercedes-benz Cls450.
You can leave your car complaint via the special form below.
2020 Mercedes-benz Cls450 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 5 recalls for different components of the 2020 Mercedes-benz Cls450.
- Manufacturer: Mercedes-Benz USA, LLC
- Components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.
- Consequence: The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.
- Remedy: Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.
- Manufacturer: Mercedes-Benz USA, LLC
- Components: ELECTRICAL SYSTEM:SOFTWARE
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
- Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
- Manufacturer: Mercedes-Benz USA, LLC
- Components: BACK OVER PREVENTION:DISPLAY FUNCTION
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
- Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
- Manufacturer: Mercedes-Benz USA, LLC
- Components: COMMUNICATION
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
- Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
- Manufacturer: Mercedes-Benz USA, LLC
- Components: ELECTRICAL SYSTEM:SOFTWARE
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Additional sources
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