2024 Mazda Cx-90 problems
The Mazda CX-90 is a full-size crossover SUV with three-row seating produced by the Japanese automaker Mazda. It is the second vehicle to use Mazda's rear- and all-wheel drive with longitudinal engine layout categorized as Large Product Group after the CX-60. The largest Mazda SUV to date, the CX-90 replaced the CX-9.
A version with two-row seating, while retaining the same bodywork, body length and engine options is marketed as the Mazda CX-70. The CX-70 was introduced in January 2024, featuring minor styling differences compared to the CX-90.
Overview
The CX-90 was revealed on 31 January 2023, for the North American market, while a release in the Australian and Middle Eastern markets occurred later during 2023. The CX-90 is available with a choice of six, seven, or eight seat configurations. The CX-70, the two-row variant with five seats, was revealed on 30 January 2024 in North America. The CX-70 differs from the CX-90 by its front and rear bumper designs, black exterior accents replacing chrome, unique wheel designs, and differing interior colour scheme options.
With the use of the rear-wheel-drive-biased large vehicle platform, the CX-90 and CX-70 are placed into the brand's internal "Large Product Group" category. According to Mazda, the CX-90 addresses many of the weaknesses of the CX-9 such as its small interior space.
The CX-90 and CX-70 are also equipped with the Kinematic Posture Control technology, a feature originally developed for the 2022 MX-5 Miata and also present in the similar CX-60. The software suppresses the vehicle's body lift during cornering to improve stability and traction, helping occupants maintain a natural posture.
The CX-9 was discontinued in North America, replaced by the CX-90 and CX-70. Like its predecessor, the CX-90 will not be sold in Japan (despite being built there) or Europe.
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Common 2024 Mazda Cx-90 problems
Based on the complaints from owners of the 2024 Mazda CX-90, several common problems have been reported:
- Transmission Problems: The multiplate wet-clutch transmission in the CX-90 has been a point of concern for owners. Complaints include a hiccup or jolt at low speeds, leading to a need for smoother acceleration. Owners have noted issues like shuddering, hesitation, and stuttering, especially after a full stop and at slow speeds. Mazda is urged to refine the drive experience to ensure smooth acceleration at all speeds.
- Interior Quality and Software Updates: Despite positive feedback on the interior quality, owners have highlighted issues with software updates and a laundry list of problems. Ghost alerts, drivetrain noises, and a range of software updates and bulletins have been mentioned. The plug-in hybrid variant specifically faces challenges, including weird drivetrain noises and alerts for non-existent objects around the vehicle .
- Rear Suspension Concerns: Some CX-60 vehicles have experienced unsettled rear suspension affecting both the plug-in hybrid and diesel versions. Mazda is addressing this by fitting revised rear dampers to new vehicles to counter the effects of a bouncy and unsettling ride. Vehicles built before September 2023 are being retrofitted with these revised dampers .
These reported issues highlight some of the key concerns that owners of the 2024 Mazda CX-90 have faced. From steering and transmission problems to interior quality and rear suspension issues, addressing these issues is crucial for Mazda to ensure customer satisfaction and maintain the reputation of their vehicles.
Is Mazda CX-90 reliable?
5 days ago
We expect the 2024 CX-90 to be more reliable than other new cars. This prediction is based on limited data from the CX-90, plus the Mazda brand scores.
Are 2024 Mazdas reliable?
We expect the 2024 3 will be more reliable than the average new car. This prediction is based on data from 2021, 2022, and 2023 models, plus the Mazda brand scores.
What is the steering problem with the CX-90?
The 2024 Mazda CX-90 has been recalled for a steering issue that could produce an abrupt increase in steering weight, the NHTSA disclosed Monday. That “sudden loss of power steering assist” could increase the risk of a crash, the NHTSA reported.
Where is the 2024 Mazda CX-90 built?
Japan
| Mazda CX-90 | |
|---|---|
| Model years | 2024–present (CX-90) 2025–present (CX-70) |
| Assembly | Japan: Hōfu, Yamaguchi (Hōfu Plant) |
| Body and chassis | |
| Class | Full-size crossover SUV |
2024 Mazda Cx-90 complaints
The NHTSA has received 0 complaints about various vehicle components related to the 2024 Mazda Cx-90.
You can leave your car complaint via the special form below.
2024 Mazda Cx-90 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 6 recalls for different components of the 2024 Mazda Cx-90.
- Manufacturer: Mazda North American Operations
- Components: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
- Summary: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.
- Consequence: Unexpected braking increases the risk of a crash.
- Remedy: Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6724E.
- Manufacturer: Mazda North American Operations
- Components: STEERING
- Summary: Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.
- Consequence: Loss of power steering assist while driving increases the risk of a crash.
- Remedy: Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6524A.
- Manufacturer: Mazda North American Operations
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.
- Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
- Manufacturer: Mazda North American Operations
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
- Summary: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.
- Consequence: A loss of drive power can increase the risk of a crash.
- Remedy: Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.
- Manufacturer: Mazda North American Operations
- Components: FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
- Summary: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
- Consequence: Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.
- Remedy: Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.
- Manufacturer: Mazda North American Operations
- Components: STEERING:CRITICAL FASTENERS
- Summary: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.
- Consequence: A loss of vehicle control increases the risk of a crash.
- Remedy: Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.
Negative 2024 Mazda Cx-90 car reviews
Positive 2024 Mazda Cx-90 car reviews
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I am thrilled with our new 2024 CX-90, which replaced our destroyed 2018 CX-9 Signature with Auburn Leather interior. I was lucky enough to buy one of the first ones in GA on Mar 31st, '23. I've driven 1,300 miles in the two months I've owned it, including both sporty driving and a long 200-mile road trip at 60-80mph the whole way. I'm getting 25mpg combined and 29.5mpg on the highway! I want to be completely honest about my likes and dislikes:LIKES: 1. This 3.3L Inline6 turbo and new 8spd auto tranny are amazing! Powerful and smooth, with 340hp with Premium gas. However, owners can choose to fill with Regular and power only drops to 319hp, with no change in the 369lb-ft torque! 2. The large glass pano roof is fantastic and should have been on the later CX-9s too. 3. At the top trims ($59K+), the Tan or white interiors are stunning (at lower trims, I would have wanted the Either way, the wood in this brown CX-90 looks fake and the interior wood in my CX-9 Signature was much nicer. Additionally, the rear window glass doesn't roll all the way down into the door. I understand that it may not be possible to fit a large piece of glass into a small space due to the rear wheel well, but at $66,000 including tax, it should disappear completely. Otherwise, charge me $40,000 for this CX-90 so I don't feel bad when I roll down the rear window and it feels like I am in a KIA Minivan because my window stops 3/4 of the way down. These small dislikes are very minor compared to the great driving experience and this hot new Inline6 turbo motor! I smile every time I drive it fast and every time I gas up and see that I got 25, 26, or 27mpg on that tank while my neighbors are getting 16-19 in their 6 and 7 seaters. Thank you, Mazda!
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As someone who has always been a Toyota fan, I was initially set on buying the Grand Highlander max hybrid. However, after months of searching, I found that the limited availability and added accessories made the cost over $3-4k more than the MSRP. That's when I stumbled upon Mazda and their 3 row SUV, which I didn't even know existed, let alone a PHEV. I test drove the CX-90 PHEV and was blown away. The interior and exterior are much nicer and more luxurious than the Grand Highlander max. Plus, the CX-90 PHEV has an all-electric mode range of up to 25-26 miles, which is perfect for my short trips around the city. I've had the CX-90 for over a month now and haven't had to stop at a gas station once. I just plug it in every night and the battery is fully charged by morning. The driving experience is the best part of this sporty 3 row SUV. When you put it in sports mode, it becomes a different beast. The steering is so intuitive and you feel really planted to the road, especially on curvy roads. And with 323 HP, this SUV hybrid PHEV is not to be underestimated. I test drove a Tesla Y extended range, which was nice, but the interior and exterior design were too plain for my liking. I needed more interior room for my needs, and Mazda blew me away with their design. If you're looking to save $7500 off the MSRP of the CX90 PHEV, I highly recommend leasing. Overall, I'm extremely happy with my decision to test drive the CX90 and ultimately purchase it.
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I recently sold my Lincoln Corsair GT due to a recall on the engine fires. Unfortunately, the wait for a solution was too long. I then decided to look for a new car and placed an order for the 2023 Cadillac XT4 Sport. However, after waiting for two months, the dealer had not even placed the order with the factory due to allocations. It was a terrible experience. Eventually, I turned to Mazda and found the CX-90 PHEV in Artisan Red with white interior. The interior is stunning and the red paint is incredible, changing colors based on light and curves in the design. I absolutely love it! The ride is super quiet due to the double pane glass and the gas mileage includes 28 miles of EV miles, which covers most of my daily trips. I'm getting an eMPG of 76, which is incredible. I only need to fill up maybe three times a year. The car has been superb since we moved and were able to load up a lot by lowering all the seats. In my opinion, it's better than a pickup truck. I have been really impressed with the Mazda sales process. The sales reps are not paid commission but straight salary, which makes them less desperate than some car sales reps. They are more like Tesla in their behavior. The sales process was great and stress-free. After getting the car, I researched Mazda's history and focus on engineering. Mazda uses much thicker steel when creating the car, and their paint process is well known as unique in the industry due to the levels of paint they do. I am really impressed with their plug-in hybrid technology, which I believe is helped by their Toyota relationship (Toyota owns 10% of Mazda and Mazda uses Toyota Finance). I'm quite impressed with Toyota since they lead the world in hybrid technology and was glad to find out about their relationship with Mazda.
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We recently had to replace my wife's 17-year-old RX 400h, and after cross-shopping multiple brands, we found the CX 90 PHEV to be the perfect fit for us. In our opinion, the Kia that Edmunds rated slightly higher than the CX 90 is only a better option if you need to haul a soccer team or prioritize touch screens over stopping distances, gas mileage, insurance costs, and quality. The CX 90 PHEV is not only a spacious hauler but also a driver's car with excellent handling and a tight turning radius. We were pleasantly surprised to discover that it has a mid-engine design, with both the gas engine and electric motor located behind the front axle. The combination of better handling, braking, quality, a gorgeous interior with firm seats, and radically superior fuel economy made it the perfect choice for us, even if it meant sacrificing a few extra cubic feet of space. We also recommend checking insurance rates in your area, as Kia/Hyundai models are still being targeted by thieves and have higher insurance rates. The CX 90 PHEV can tow 3500 lbs and run electric for all of our local driving, making it a unique option in our area. In our opinion, Mazda is no longer a direct competitor to Kia, Honda, Hyundai, or Toyota, as they offer near BMW performance with Lexus-like quality at lower prices than traditional luxury brands. We highly recommend considering this model.
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Congratulations on picking up your wife's 2024 CX-90 premium plus SUV! It sounds like an amazing vehicle with so much technology. The comfort and smooth driving must make it a pleasure to ride in. It's clear that this SUV is the epitome of luxury.
Additional sources
More sources of information about 2024 Mazda Cx-90 problems:
CX-90 an all new Mazda - Facing problems with a new release ...
Nov 3, 2023 ... The rear back up camera is horrible when it's raining. All u see is rain spots that make visibility extremely hard. The windows suppose to be ...
Can't buy CX70 with all these problems on CX90. : r/MazdaCX90
Jan 19, 2024 ... The car has had some recalls but Mazda seems ... The CX9 and 90 have literally nothing in common ... After seeing all of the CX-90 problems, he went ...
CX-90 PROBLEMS - Mazda CX-90 Forum
Apr 1, 2023 ... ... issues that maybe overlooked by their selling Mazda Dealer. ... Yes, that is a known issue. ... 2024 Mazda CX-90 Pricing Announced. Mazda USA ...
Uh-Oh: The 2024 Mazda CX-90
Aug 4, 2023 ... I'm coming up on 26 years of writing about cars for (part of) a living. There has been one constant: Mazda doesn't make bad cars.
CX 90 multiple issues | Mazda CX-90 Forum
Dec 27, 2023 ... So many issues...the creaking front suspension, check engine malfunction, dynamic stability control malfunction, smart cruise control breaking ...
Other years of Mazda Cx-90
Are you having problems with your 2024 Mazda Cx-90?
Cristopher Kuhlman 2025-08-14
I recently leased the new CX90 and it's a stunning car that always turns heads. My family and I find it incredibly comfortable to ride in. However, I have experienced a few issues with it. Shortly after getting it, I noticed a noise when accelerating and later on, the car seemed to get stuck in first gear when making a turn. I took it to the dealer for service and they believe it's a transmission issue that requires an update. While it's not ideal to have problems with a new car, I'm hopeful that the issue will be resolved soon. Thank you for your attention to this matter.
Ricardo Jacobs 2025-05-14
Hello! Thank you for reaching out to us. We're sorry to hear about the trouble you've been having with your CX90. We understand how frustrating it can be when your vehicle needs repairs, especially when it's a newer purchase. We appreciate your loyalty to Mazda and we want to make sure we do everything we can to help you get back on the road as soon as possible. Our customer support team is working hard to find a solution for you and we'll keep you updated every step of the way. Thank you for your patience and understanding.
Stanley Brekke 2024-10-04
Hi there! I've been the proud owner of the CX90 PHEV for 2 months and 10 days now. Recently, I noticed that when I charge the car to 100%, the battery only has a range of 19 miles instead of the initial 26 miles. I took the car to Gunther Mazda Ft. Lauderdale and they explained that the electric range can fluctuate between 16-26 miles depending on various factors such as temperature, driving pattern, and load on the car. While I understand that these factors can affect the range, I was hoping for a more consistent charging experience. I have reached out to Mazda of North America and am waiting for their response to help clarify and resolve this issue. I believe that the car should charge to 26 miles +/- 1 or 2 miles, as advertised, to ensure a reliable driving experience. Thank you for your attention to this matter!
Alexys Champlin 2024-10-01
I was really looking forward to renting one of these cars, as I drive around 30 different cars per year. While the car drove fine with 6240 miles on it, I did notice some issues with the build quality. The gear shift knob rattled, the hood appeared to be skewed to one side, and the gas fill cover felt like a flimsy piece of plastic. It took me a few minutes to figure out that the car had to be turned off before the cover would release, which was a bit inconvenient given that I rented the car in NW Iowa during a bitterly cold day with a 25 mph wind. Turning off the car made for a chilly reentry. Despite these issues, I still have a soft spot for the Cx5. However, I do feel that the CX 90 could use some improvements in terms of build quality.
Benton Bayer 2024-09-01
I hope you're doing well! I just wanted to share my thoughts on the different vehicles I test drove. I found that the turbo premium plus version of the vehicle drove beautifully and had a nice interior, but it was quite expensive at over $53,000. On the other hand, the Kia Telluride with similar features was just over $40K and was bigger, while the Kia Sportage Hybrid was also priced at $40K. I hope this information is helpful to you!