2024 Mazda Cx-90 problems
The Mazda CX-90 is a full-size crossover SUV with three-row seating produced by the Japanese automaker Mazda. It is the second vehicle to use Mazda's rear- and all-wheel drive with longitudinal engine layout categorized as Large Product Group after the CX-60. The largest Mazda SUV to date, the CX-90 replaced the CX-9.
A version with two-row seating, while retaining the same bodywork, body length and engine options is marketed as the Mazda CX-70. The CX-70 was introduced in January 2024, featuring minor styling differences compared to the CX-90.
Overview
The CX-90 was revealed on 31 January 2023, for the North American market, while a release in the Australian and Middle Eastern markets occurred later during 2023. The CX-90 is available with a choice of six, seven, or eight seat configurations. The CX-70, the two-row variant with five seats, was revealed on 30 January 2024 in North America. The CX-70 differs from the CX-90 by its front and rear bumper designs, black exterior accents replacing chrome, unique wheel designs, and differing interior colour scheme options.
With the use of the rear-wheel-drive-biased large vehicle platform, the CX-90 and CX-70 are placed into the brand's internal "Large Product Group" category. According to Mazda, the CX-90 addresses many of the weaknesses of the CX-9 such as its small interior space.
The CX-90 and CX-70 are also equipped with the Kinematic Posture Control technology, a feature originally developed for the 2022 MX-5 Miata and also present in the similar CX-60. The software suppresses the vehicle's body lift during cornering to improve stability and traction, helping occupants maintain a natural posture.
The CX-9 was discontinued in North America, replaced by the CX-90 and CX-70. Like its predecessor, the CX-90 will not be sold in Japan (despite being built there) or Europe.
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Common 2024 Mazda Cx-90 problems
Based on the complaints from owners of the 2024 Mazda CX-90, several common problems have been reported:
- Transmission Problems: The multiplate wet-clutch transmission in the CX-90 has been a point of concern for owners. Complaints include a hiccup or jolt at low speeds, leading to a need for smoother acceleration. Owners have noted issues like shuddering, hesitation, and stuttering, especially after a full stop and at slow speeds. Mazda is urged to refine the drive experience to ensure smooth acceleration at all speeds.
- Interior Quality and Software Updates: Despite positive feedback on the interior quality, owners have highlighted issues with software updates and a laundry list of problems. Ghost alerts, drivetrain noises, and a range of software updates and bulletins have been mentioned. The plug-in hybrid variant specifically faces challenges, including weird drivetrain noises and alerts for non-existent objects around the vehicle .
- Rear Suspension Concerns: Some CX-60 vehicles have experienced unsettled rear suspension affecting both the plug-in hybrid and diesel versions. Mazda is addressing this by fitting revised rear dampers to new vehicles to counter the effects of a bouncy and unsettling ride. Vehicles built before September 2023 are being retrofitted with these revised dampers .
These reported issues highlight some of the key concerns that owners of the 2024 Mazda CX-90 have faced. From steering and transmission problems to interior quality and rear suspension issues, addressing these issues is crucial for Mazda to ensure customer satisfaction and maintain the reputation of their vehicles.
Is Mazda CX-90 reliable?
5 days ago
We expect the 2024 CX-90 to be more reliable than other new cars. This prediction is based on limited data from the CX-90, plus the Mazda brand scores.
Are 2024 Mazdas reliable?
We expect the 2024 3 will be more reliable than the average new car. This prediction is based on data from 2021, 2022, and 2023 models, plus the Mazda brand scores.
What is the steering problem with the CX-90?
The 2024 Mazda CX-90 has been recalled for a steering issue that could produce an abrupt increase in steering weight, the NHTSA disclosed Monday. That “sudden loss of power steering assist” could increase the risk of a crash, the NHTSA reported.
Where is the 2024 Mazda CX-90 built?
Japan
| Mazda CX-90 | |
|---|---|
| Model years | 2024–present (CX-90) 2025–present (CX-70) |
| Assembly | Japan: Hōfu, Yamaguchi (Hōfu Plant) |
| Body and chassis | |
| Class | Full-size crossover SUV |
2024 Mazda Cx-90 complaints
The NHTSA has received 0 complaints about various vehicle components related to the 2024 Mazda Cx-90.
You can leave your car complaint via the special form below.
2024 Mazda Cx-90 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 6 recalls for different components of the 2024 Mazda Cx-90.
- Manufacturer: Mazda North American Operations
- Components: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
- Summary: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.
- Consequence: Unexpected braking increases the risk of a crash.
- Remedy: Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6724E.
- Manufacturer: Mazda North American Operations
- Components: STEERING
- Summary: Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.
- Consequence: Loss of power steering assist while driving increases the risk of a crash.
- Remedy: Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6524A.
- Manufacturer: Mazda North American Operations
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.
- Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
- Manufacturer: Mazda North American Operations
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
- Summary: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.
- Consequence: A loss of drive power can increase the risk of a crash.
- Remedy: Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.
- Manufacturer: Mazda North American Operations
- Components: FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
- Summary: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
- Consequence: Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.
- Remedy: Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.
- Manufacturer: Mazda North American Operations
- Components: STEERING:CRITICAL FASTENERS
- Summary: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.
- Consequence: A loss of vehicle control increases the risk of a crash.
- Remedy: Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.
Negative 2024 Mazda Cx-90 car reviews
Positive 2024 Mazda Cx-90 car reviews
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We recently had to replace my wife's 17-year-old RX 400h, and after cross-shopping multiple brands, we found the CX 90 PHEV to be the perfect fit for us. In our opinion, the Kia that Edmunds rated slightly higher than the CX 90 is only a better option if you need to haul a soccer team or prioritize touch screens over stopping distances, gas mileage, insurance costs, and quality. The CX 90 PHEV is not only a spacious hauler but also a driver's car with excellent handling and a tight turning radius. We were pleasantly surprised to discover that it has a mid-engine design, with both the gas engine and electric motor located behind the front axle. The combination of better handling, braking, quality, a gorgeous interior with firm seats, and radically superior fuel economy made it the perfect choice for us, even if it meant sacrificing a few extra cubic feet of space. We also recommend checking insurance rates in your area, as Kia/Hyundai models are still being targeted by thieves and have higher insurance rates. The CX 90 PHEV can tow 3500 lbs and run electric for all of our local driving, making it a unique option in our area. In our opinion, Mazda is no longer a direct competitor to Kia, Honda, Hyundai, or Toyota, as they offer near BMW performance with Lexus-like quality at lower prices than traditional luxury brands. We highly recommend considering this model.
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Congratulations on picking up your wife's 2024 CX-90 premium plus SUV! It sounds like an amazing vehicle with so much technology. The comfort and smooth driving must make it a pleasure to ride in. It's clear that this SUV is the epitome of luxury.
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Elegant car, sturdy drive, and feels safe. The ride is smooth and quiet. I love the tons of updates, especially the panoramic moonroof and phev option. However, I do have 2 cons with the vehicle: 1.) I wish the Phev had a minimum of 50 miles or more, as I had a Jeep Wrangler with the same opportunity. 2.) The pano moonroof only opens 9 inches, give or take. Other than that, I would've given it 10 stars out of 5!!! :)
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My son is a new driver and we have entrusted him with the family Acura MDX, which has carried us safely on many adventures for well over 180,000 miles. Now, it is his turn to enjoy the safe passage that this car provides. Although I have to take on a car payment once again, the CX-90 PHEV Prem Plus has not disappointed and has proven to be worth its price tag! We have already taken it on a trip over 500 miles, through rain and snow with no issues aside from the bumper sensors being temporarily blinded by road spray and dirt. The electric ride is smooth, and the sport mode is useful to get around slow moving vehicles on single lane, country roads (of course in safe passing zones). I look forward to driving it for years to come, but am admittedly nervous at the level of technology built into the first year vehicle that could pose long-term concerns - time will tell.
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So far so good! I'm glad I waited for more inventory to show up at dealerships and did extensive research on the two powertrains. I'm more used to the inline v6 type of engine, but with the $7500 rebate on the lease for the PHEV that I got on the front end to help with my trade, I took the leap. This morning, even though the battery wasn't fully charged, it was a seamless transition when the motor kicked in at 7 miles. I'm hoping that with a full charge, the mileage will be fantastic for my daily commute. The interior is absolutely gorgeous, and I've owned Acura, BMW, Mercedes, Infiniti, and Lexus! I have the PHEV Premium package, and it is very well loaded and has so much space. It's also just wide enough to make it more comfortable than my QX60. It's very well built with beautiful finishes!
Additional sources
More sources of information about 2024 Mazda Cx-90 problems:
CX-90 an all new Mazda - Facing problems with a new release ...
Nov 3, 2023 ... The rear back up camera is horrible when it's raining. All u see is rain spots that make visibility extremely hard. The windows suppose to be ...
Can't buy CX70 with all these problems on CX90. : r/MazdaCX90
Jan 19, 2024 ... The car has had some recalls but Mazda seems ... The CX9 and 90 have literally nothing in common ... After seeing all of the CX-90 problems, he went ...
CX-90 PROBLEMS - Mazda CX-90 Forum
Apr 1, 2023 ... ... issues that maybe overlooked by their selling Mazda Dealer. ... Yes, that is a known issue. ... 2024 Mazda CX-90 Pricing Announced. Mazda USA ...
Uh-Oh: The 2024 Mazda CX-90
Aug 4, 2023 ... I'm coming up on 26 years of writing about cars for (part of) a living. There has been one constant: Mazda doesn't make bad cars.
CX 90 multiple issues | Mazda CX-90 Forum
Dec 27, 2023 ... So many issues...the creaking front suspension, check engine malfunction, dynamic stability control malfunction, smart cruise control breaking ...
Other years of Mazda Cx-90
Are you having problems with your 2024 Mazda Cx-90?
Ricardo Jacobs 2025-05-14
Hello! Thank you for reaching out to us. We're sorry to hear about the trouble you've been having with your CX90. We understand how frustrating it can be when your vehicle needs repairs, especially when it's a newer purchase. We appreciate your loyalty to Mazda and we want to make sure we do everything we can to help you get back on the road as soon as possible. Our customer support team is working hard to find a solution for you and we'll keep you updated every step of the way. Thank you for your patience and understanding.
Stanley Brekke 2024-10-04
Hi there! I've been the proud owner of the CX90 PHEV for 2 months and 10 days now. Recently, I noticed that when I charge the car to 100%, the battery only has a range of 19 miles instead of the initial 26 miles. I took the car to Gunther Mazda Ft. Lauderdale and they explained that the electric range can fluctuate between 16-26 miles depending on various factors such as temperature, driving pattern, and load on the car. While I understand that these factors can affect the range, I was hoping for a more consistent charging experience. I have reached out to Mazda of North America and am waiting for their response to help clarify and resolve this issue. I believe that the car should charge to 26 miles +/- 1 or 2 miles, as advertised, to ensure a reliable driving experience. Thank you for your attention to this matter!
Alexys Champlin 2024-10-01
I was really looking forward to renting one of these cars, as I drive around 30 different cars per year. While the car drove fine with 6240 miles on it, I did notice some issues with the build quality. The gear shift knob rattled, the hood appeared to be skewed to one side, and the gas fill cover felt like a flimsy piece of plastic. It took me a few minutes to figure out that the car had to be turned off before the cover would release, which was a bit inconvenient given that I rented the car in NW Iowa during a bitterly cold day with a 25 mph wind. Turning off the car made for a chilly reentry. Despite these issues, I still have a soft spot for the Cx5. However, I do feel that the CX 90 could use some improvements in terms of build quality.
Benton Bayer 2024-09-01
I hope you're doing well! I just wanted to share my thoughts on the different vehicles I test drove. I found that the turbo premium plus version of the vehicle drove beautifully and had a nice interior, but it was quite expensive at over $53,000. On the other hand, the Kia Telluride with similar features was just over $40K and was bigger, while the Kia Sportage Hybrid was also priced at $40K. I hope this information is helpful to you!
Erwin Rosenbaum 2024-08-23
This car is a safety hazard and should be recalled immediately. I experienced a dangerous incident where the car decelerated from 65mph to zero within seconds, leaving me stranded on the freeway. Despite being given a loaner car, the same issue occurred again, with sudden deceleration on the freeway. This experience was extremely frightening and I have lost all confidence in Mazda. We are currently in the process of working with them to receive a refund.