2004 Lincoln Navigator problems

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The Lincoln Navigator is a full-size luxury SUV marketed and sold by the Lincoln Motor Company brand of Ford Motor Company since the 1998 model year. Sold primarily in North America, the Navigator is the Lincoln counterpart of the Ford Expedition. It is the heaviest production Lincoln ever built, and is also the Lincoln with the greatest cargo capacity and the first non-limousine Lincoln to offer seating for more than six people.

Lincoln Navigator production was sourced from 1997 to 2009 at the Michigan Assembly Plant in Wayne, Michigan. Since 2009, production has also been sourced from the Kentucky Truck Plant in Louisville, Kentucky.

Background

At the end of the 1980s, in the United States, sport-utility vehicles gradually began to transition from dedicated off-road vehicles towards dedicated family vehicles, similar to station wagons. In 1991, the Jeep Grand Wagoneer (SJ) ended its almost unchanged 28-year production run. The vehicle had gained a famous reputation for its high content, featuring the same content as a luxury sedan. A smaller, unibody Grand Cherokee (ZJ) was induced during 1992 that offered new luxury equipment and class-exclusive features. General Motors introduced the Oldsmobile Bravada in 1990 and Ford later introduced the Mercury Mountaineer in 1996, convincing several other manufacturers to introduce mid-size luxury SUVs. As full-size SUVs such as the Chevrolet Suburban and Ford Expedition are highly profitable vehicles, the Lincoln Navigator was positioned by Ford as a full-sized, luxury SUV.

2004 Lincoln Navigator

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Common 2004 Lincoln Navigator problems

The Lincoln Navigator 2004 is the worst model year for the Lincoln Navigator, with the most overall complaints and the worst category being engine problems.

Air suspension problems are common in the Lincoln Navigator, particularly in the 2004 model year.

Rust damage on running boards is another common problem in some Lincoln Navigator units, particularly in the 2006 model year.

Corroded battery cable ends are also a common problem in the Lincoln Navigator, particularly in older models.

While the Lincoln Navigator is generally a reliable vehicle, it is not immune to performance and drivability issues as it ages. Owners of the Lincoln Navigator should be aware of these common problems and consider regular maintenance and inspections to prevent them from occurring or to catch them early if they do occur.

2004 Lincoln Navigator engine

2004 Lincoln Navigator car problems categorized by type of issue

After analyzing all complaints sent to the NHTSA and researching popular Lincoln Navigator problems, we found that the most common problems with these 2023 model year vehicles are:

  • Suspension problems
  • Air bags problems
  • Electrical system problems
  • Structure problems
  • Engine and engine cooling problems

The graph below shows statistics for all 2004 Lincoln Navigator vehicle components and the number of complaints received.

Latest 25 complaints 2004 Lincoln Navigator

The NHTSA has received 86 complaints about various vehicle components related to the 2004 Lincoln Navigator. Below are the 25 most recent complaints reported for 2004 Lincoln Navigator vehicles.

2020-11-14

VISIBILITY/WIPER PROBLEM

  • Date Of Incident: 2020-11-13
  • VIN: 5LMFU28R14L
  • Components: VISIBILITY/WIPER
  • Summary: REAR WINDOW EXPLODED SHATTERING THE GLASS COMPLETELY. OCCURRED ONCE THE ENGINE WAS OFF WHILE PARKED.
2020-08-31

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER PROBLEM

  • Date Of Incident: 2019-08-12
  • VIN: 5LMFU27R74L
  • Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
  • Summary: [XXX]. AIR SUSPENSION AIR TRACK RADIATION ELECTRICIAN AND AIR CONDITIONER WENT OUT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2020-08-31

EXTERIOR LIGHTING,AIR BAGS,VISIBILITY/WIPER PROBLEM

  • Date Of Incident: 2019-12-05
  • VIN: 5LMFU27R74L
  • Components: EXTERIOR LIGHTING,AIR BAGS,VISIBILITY/WIPER
  • Summary: AIRBAGS FOR NOW COMPLETELY SO DOES THE AIR COMPRESSOR CARS WITHOUT AIRBAGS WENT OUT BRAKES WENT OUT RADIATOR WENT OUT COMPLETELY THE CAR IS FALLING APART
2020-07-11

VEHICLE SPEED CONTROL PROBLEM

  • Date Of Incident: 2020-07-06
  • Number Of Injuries: 1
  • Crash: 1
  • VIN: 5LMFU27R24L
  • Components: VEHICLE SPEED CONTROL
  • Summary: THE VEHICLE ENGAGED IN INVOLUNTARY ACCELERATION (IN REVERSE) FROM STATIONARY POSITION RIGHT AFTER SHIFTING GEARS FROM PARKING 'P' TO REVERSE 'R' AND DISENGAGING THE PARKING BRAKE. THE BRAKES WERE BEING APPLIED DURING THIS GEAR CHANGE. THE CAR STARTED MOVING IN REVERSE AS SOON AS THE DRIVER LET OFF THE BRAKES. THE DRIVER THEN REAPPLIED THE BRAKES BUT THE VEHICLE ACCELERATED INSTEAD OF BREAKING. MORE PRESSURE WAS APPLIED TO THE BRAKES BUT THAT INCREASED THE SPEED INSTEAD OF REDUCING IT. THE VEHICLE ACCELERATED FROM 0 MPH TO APPROXIMATELY 50 MPH AND TRAVELED ABOUT 100 FEET IN REVERSE. THE DRIVER WAS MANEUVERING THE VEHICLE WITH THE STEERING WHEEL WHILE SIMULTANEOUSLY APPLYING PRESSURE TO THE BREAKS. THE DRIVER MANAGED TO STEER THE VEHICLE UP A SMALL GRASSY HILL OF ABOUT 15 DEGREES IN SLOPE UNTIL THE VEHICLE HIT A RESIDENTIAL CONCRETE WALL WITH THE BACK OF THE VEHICLE. AT THE MOMENT OF IMPACT, THE VEHICLE BOUNCED BACK AND THE ACCELERATION DISAPPEARED WITH THE ENGINE STILL ON. THE VEHICLE THEN SLOWLY ROLLED DOWN THE HILL UNTIL IT HIT A PARKED CAR. AT THAT MOMENT, THE CAR STOPPED AND REMAINED STATIONARY. THE ENGINE WAS THEN TURNED OFF. THE IMPACT CAUSED DAMAGE TO THE BACK OF THE VEHICLE AND TO THE RESIDENTIAL CONCRETE WALL. THE DRIVER'S SEAT WAS ALSO DAMAGED. IT BECAME LOOSE WITH THE IMPACT AND WAS EJECTED BACKWARDS TOWARDS THE BACK SEAT WITH THE DRIVER STILL ON IT. THERE WERE NO PHYSICAL INJURIES TO THE OCCUPANTS OTHER THAN WHIPLASH. A FIRMWARE DEFECT OF THE ELECTRONIC THROTTLE SYSTEM IS SUSPECTED.
2020-02-03

SUSPENSION PROBLEM

  • Date Of Incident: 2020-02-01
  • VIN: 5LMFU27R74L
  • Components: SUSPENSION
  • Summary: TL* THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE REAR AIR SUSPENSION HAD FAILED CAUSING THE REAR END TO BOUNCE UP AND DOWN AND WHILE DRIVING A CLANKING NOISE WAS PRESENT COMING FROM THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT SUSPENSION ARM WAS NEEDED TO BE REPLACED AND THE REAR SUSPENSION AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.
2020-01-15

STEERING,AIR BAGS,WHEELS PROBLEM

  • Date Of Incident: 2019-08-10
  • VIN: 5LMFU27R74L
  • Components: STEERING,AIR BAGS,WHEELS
  • Summary: THE BACK AIR BAGS ARE NOT EVEN 3 MONTHS I PIT IN THE FRONT.
2020-01-15

WHEELS,SEATS,SERVICE BRAKES PROBLEM

  • Date Of Incident: 2020-01-03
  • VIN: 5LMFU27R74L
  • Components: WHEELS,SEATS,SERVICE BRAKES
  • Summary: TIRES KEP GOING CUZ OF THE ALLL BECAUSE THIS IS BENCHING IS OUT IN THE BACK AND TIRES KEEP GOING
2020-01-15

SEAT BELTS,SEATS PROBLEM

  • Date Of Incident: 2020-01-02
  • VIN: 5LMFU27R74L
  • Components: SEAT BELTS,SEATS
  • Summary: SIT RIPET
2019-10-11

SUSPENSION,UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2019-10-09
  • VIN: 5LMFU28R84L
  • Components: SUSPENSION,UNKNOWN OR OTHER
  • Summary: I LET MY DRIVER GLASS UP IN DOWN MY GLASS HAVE CRACKED BADLY SOMETHING GONE ON
2019-09-16

SUSPENSION PROBLEM

  • Date Of Incident: 2018-10-22
  • VIN: 5LMFU28R24L
  • Components: SUSPENSION
  • Summary: AIR SUSPENSION WILL NOT PUMP UP, RIPPED OFF OIL FILTER CAR BOTTOMS OUT AND VEHICLES LOSE CONTROL
2019-08-23

STEERING,POWER TRAIN,TRACTION CONTROL SYSTEM PROBLEM

  • Date Of Incident: 2019-08-05
  • VIN: 5LMFU28R14L
  • Components: STEERING,POWER TRAIN,TRACTION CONTROL SYSTEM
  • Summary: TL* THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. WHILE DRIVING 70 MPH, EXTRA FORCE WAS REQUIRED TO TURN THE STEERING WHEEL RIGHT AND LEFT, AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BRILL'S AUTO SALES (388 SOUTHAMPTON RD, WESTFIELD, MA 01085, (413) 568-9487) WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT AND DRIVE AXLE NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT HE REPAIRED THE 4 WHEEL DRIVE ACTUATOR HIMSELF. THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 163,000.
2018-01-08

FUEL/PROPULSION SYSTEM PROBLEM

  • Date Of Incident: 2017-12-30
  • VIN: 5LMFU28RX4L
  • Components: FUEL/PROPULSION SYSTEM
  • Summary: TL* THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. WHILE THE VEHICLE WAS STATIONARY, STRONG FUMES ENTERED INTO THE CABIN OF THE VEHICLE. IN ADDITION, FUEL LEAKED ONTO THE GROUND WHEN THE FUEL TANK WAS BEING FILLED. SANDERSON FORD IN GLENDALE, ARIZONA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PLASTIC PIECE THAT THE FILLER HOSE WAS CONNECTED TO HAD FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.
2017-12-18

SEATS PROBLEM

  • Date Of Incident: 2017-12-03
  • Number Of Deaths: 1
  • VIN: 5LMFU28R34L
  • Components: SEATS
  • Summary: ON 12-3-17 GRANT COUNTY SHERIFF'S DEPARTMENT OFFICERS RESPONDED TO A CALL IN SWAYZEE, IN REFERENCE AN UNRESPONSIVE TODDLER. A 20 MONTH OLD WHO HAD FALLEN ASLEEP IN THE THIRD ROW OF A 2004 LINCOLN NAVIGATOR. THE PARENTS HAD GONE TO SWEETSER TO HELP A RELATIVE MOVE. UPON ARRIVING AT SWEETSER, THE MOTHER TOLD THE FATHER SHE WAS TAKING "THE BABY" OUT TO CHANGE HER DIAPER. THE FATHER TOOK THAT TO MEAN THEIR 20 MONTH OLD; HOWEVER THE MOTHER MEANT THE 8 MONTH OLD THAT SHE WAS BABYSITTING. THE FATHER DID NOT KNOW HIS 20 MONTH OLD HAD FALLEN ASLEEP IN THE THIRD ROW SEAT. HE LOADED ITEMS IN A TRAILER AND HAD THREE OTHER ITEMS TO FIT. HE PUSHED THE BUTTONS LOCATED IN THE BACK OF THE VEHICLE TO FOLD DOWN THE AUTOMATIC THIRD ROW SEATS. THE SEATS FOLDED COMPLETELY DOWN AND HE LOADED THE ITEMS IN THE VEHICLE. THEY DROVE TO SWAYZEE WHERE THEY REALIZED THEIR 20 MONTH OLD WAS NOT AROUND. THE MOTHER REMEMBERED HER BEING IN THE THIRD ROW SEAT. THE FATHER REMOVED THE ITEMS AND RAISED THE SEATS WHERE HE LOCATED THE 20 MONTH OLD UNRESPONSIVE. AUTOPSY SHOWED SHE DIED OF SUFFOCATION DUE TO COMPRESSION ON THE CHEST. REENACTMENTS WERE VIDEOTAPED AND PHOTOGRAPHED USING A CPR DOLL 2 INCHES SHORTER THAN THE 20 MONTH OLD, THE SEATS FOLDED DOWN FLAT ALL THREE TIMES THESE WERE CONDUCTED. OUR CONCERN WITH THE VEHICLE IS THE FACT THERE WAS NO SENSORS THAT KEPT THE SEATS FROM COMPLETELY FOLDING WITH THE CHILD ON THE SEAT.
2017-03-25

SUSPENSION PROBLEM

  • Date Of Incident: 2017-03-01
  • VIN: 5LMFU28R44L
  • Components: SUSPENSION
  • Summary: AIR SUSPENSION WILL NOT INFLATE ON TIME WHEN DRIVING AWAY. FRONT AIR. BAG SUSPENSION DEFLATES COMPLETELY EVERY TIME VEHICLE IS TURNED OFF. I NOW HAVE TO BUY MY FRONT WHEEL WELL COVERS DUE TO THIS PROBLEM....CAR WAS IN MOTION WHEN THIS HAPPENED ON A CITY STREET.
2016-06-09

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE PROBLEM

  • Date Of Incident: 2015-11-06
  • Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
  • Summary: DUCK THIS THIS IS SUPPOSE TO BE A LUXURY SUV FOR MY AND MY 4 CHILDREN. I SHOULDN'T HAVE THESE MANY PROBLEMS CONSIDERING THE PRICE I PAID HELLO..... MY DAD IS A MECHANIC FOR TOYOTA AND NOW I UNDERSTAND WHY HE ONLY BUYS TOYOTAS TO.
2016-04-21

SUSPENSION PROBLEM

  • Date Of Incident: 2016-04-21
  • VIN: 5LMFU28R44L
  • Components: SUSPENSION
  • Summary: TL* THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. WHILE DRIVING 25 MPH, THE VEHICLE BEGAN TO VIBRATE AND JIGGLE SEVERELY. THE CONTACT MENTIONED THAT THE FRONT OF THE VEHICLE WAS LOWER THAN NECESSARY. THE VEHICLE TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUSPENSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
2016-01-19

SUSPENSION PROBLEM

  • Date Of Incident: 2015-10-14
  • VIN: 5LMF428RX4L
  • Components: SUSPENSION
  • Summary: CAR ONLY HAS 120,000 AND STARTED TO BOUNCE, AND LOWER DURING DRIVING. GOT DIAGNOSED, WITH DETACHED AIR LINKAGE WHICH WERE THE FRONT, PAID $430, 2 MONTHS AFTER THE MOTER STOPPED COMPLETELY, REPLACED MOTOR, NEARLY$600, INSTALLED AND DIDN'T WORK, RELAY WAS THE OTHER PROBLEM, CHANGED RELAY, WORKED FOR A WEEK, AND STOPPED COMLETELY! BOUGHT ANOTHER ONE, TRIED TO INSTALL IT BUT IS NOT WORKING, ANOTHER $100 DOWN THE DRAIN! MY ONLY OPTION IS COIL SPRING CONVERSTION, TO STOP WITH ALL THE ELECTRICAL PROBLEMS! LINCOLN SHOULD TAKE MORE CONSIDERATION IN SUSPENSION, TO MAKE THE CAR SAFE AND DRIVEABLE!
2015-12-02

AIR BAGS PROBLEM

  • Date Of Incident: 2015-11-17
  • Number Of Injuries: 1
  • VIN: 5LMFU28R44L
  • Components: AIR BAGS
  • Summary: VEHICLE WAS PARKED IN A PARKING LOT, DRIVER WAS TEXTING. STEERING WHEEL AIRBAG DEPLOYED FOR NO REASON. NO BUMPS, NO ACCIDENTS. UPON CHANGING AIRBAG, FOUND STEERING WHEEL AIRBAG WIRING HAD CHAFED AGAINST THE HORN MOUNT RING, AND GROUNDED OUT, CAUSING THE DEPLOYMENT.
2015-10-06

AIR BAGS PROBLEM

  • Date Of Incident: 2015-09-20
  • VIN: 5LMFU28R94L
  • Components: AIR BAGS
  • Summary: I WAS DRIVING DOWN A COUNTY ROAD WHEN THE SIDE AIRBAGS DEPLOYED WITH NO COLLISION OR FAST BRAKING. I WAS APPROACHING A STOP SIGN AND WAS COASTING AND HAD NOT APPLIED THE BRAKES WHEN IT OCCURRED.
2015-06-26

SUSPENSION PROBLEM

  • Date Of Incident: 2015-06-12
  • VIN: 5LMFU28R64L
  • Components: SUSPENSION
  • Summary: MY 2004 LINCOLN NAVIGATOR DROPPED DOWN ON THE DRIVERS SIDE FRONT. I TOOK IT TO A MECANIC AND HE SAID IT WAS THE HEIGHT SENSOR IN THE MEANWHILE WHILE THEY ORDERED THE PART AND A WEEK LATER IT GOT TO THE SHOP I DROVE IT AND OF COURSE WITH ALL THE BUMPING AROUND THE FRONT PASSENGER SIDE DROPPED NOW THE LINCOLN REALLY BOUNCES I TOOK IT TO THE SHOP TO GET THE SENSOR INSTALLED WENT BACK TO PICK IT THEY TELL ME THAT WASNT THE PROBLEM NOW MY PUMP DONT WORK AND MY FRONT END IS REALLY LOW. NOW IM STUCK WITH NO SUSPENSION AND SOMETHING MORE THAN LIKELY IS GOING TO HAPPEN EITHER A BLOWN TIRE BECAUSE OF THE RUBBING ON THE TIRE WALL OR A CAR ACCIDENT. THIS IS MY DAILY DRIVER BACK AND FORTH TO WORK I ALSO AM AFRAID TO TAKE MY THREE CHILDREN ANYWHERE BECAUSE OF THIS. IM AND EMPLOYEE OF GM SOMEONE NEEDS TO DO A RECALL THIS IS A SAFETY ISSUE TO THE DRIVER AND OTHER DRIVERS AS WELL.
2015-01-16

STRUCTURE PROBLEM

  • Date Of Incident: 2012-12-11
  • VIN: 5LMFU28R54L
  • Components: STRUCTURE
  • Summary: FORD HAS FAILED TO INSTALL INSULATION ON THE UNDERSIDE OF THE LINCOLN NAVIGATOR HOOD THEREFORE THE HEAT HAS CAUSED THE HOOD PAINT AND CLEAR COAT TO BUBBLE AND PEEL. MY HOOD HAS AS MANY SPOTS ON IT AS A HORMONAL TEENAGE BOY HAS ON HIS FACE. THIS ISSUE HAS CAUSED INJURY TO THE VALUE OF MY CAR AND MY PRIDE IN OWNING THIS VEHICLE. MANY LAWSUITS HAVE BEEN FILED AND SUCCESSFULLY WON THROUGH SEVERAL STATES, A NATIONWIDE RECALL NEEDS TO HAPPEN FOR THIS ISSUE. *TR
2015-01-15

SUSPENSION,AIR BAGS PROBLEM

  • Date Of Incident: 2014-12-29
  • Components: SUSPENSION,AIR BAGS
  • Summary: I HAVE A 2004 LINCOLN NAVIGATOR AND WHEN IT GETS TOO COLD THE AIRBAGS HAVE BUSTED ON ME AND THE COMPRESSOR. I HAVE OWNED THIS VEHICLE FOR 2 YEARS AND 2 YEARS IN A ROW EACH WINTER MY SUSPENSION HAS FAILED. MY WHEELS ARE RIDING RIGHT UNDER MY TIRE WALL AND IT IS GOING TO CAUSE ME TO HAVE AN ACCIDENT OR CAUSE FURTHER DAMAGE. AT $1000 TO FIX THESE THEY SHOULD LAST LONGER THAN 1 YEAR. PLEASE LOOK INTO THIS AND RECALL OUR VEHICLES, THE AIR SUSPENSION IS SUPPOSED TO PROVIDE A SMOOTHER RIDE NOT A ROUGH WINTER. *TR
2014-03-21

ENGINE AND ENGINE COOLING PROBLEM

  • Date Of Incident: 2013-10-15
  • VIN: 5LMFU27R94L
  • Components: ENGINE AND ENGINE COOLING
  • Summary: FOR THE PAST 6-8 MONTHS MY VEHICLE HAS SPORADICALLY STALLED/STOPPED FOR NO APPARENT REASON. WHEN IT STOPS LIKE THIS IT CAN OCCUR ON THE HIGHWAY OR SURFACE STREETS WITHOUT NOTICE. I HAVE TAKEN IT TO THE LINCOLN DEALER TWO TIMES WITH THE LAST TIME BEING TOLD IT WAS A TRANSMISSION PROBLEM, WHICH I WAS SKEPTICAL, BECAUSE OF NO PREVIOUS PROBLEMS. I HAVE REQUESTED ASSISTANCE FROM FORD MOTOR WHO ESSENTIALLY DISMISSED WITHOUT ANY LIABILITY DUE TO THE CAR BEING OUT OF WARRANTY. I AM REQUESTING YOUR ASSISTANCE BEFORE THERE IS ANY INJURY, ACCIDENT OR FATALITY. I HAVE THE E-MAIL CORRESPONDENCE WITH FORD. *TR
2014-01-19

SUSPENSION PROBLEM

  • Date Of Incident: 2012-01-02
  • Components: SUSPENSION
  • Summary: JAN 2012 AIR SUSPENSION LIGHT CAME ON AFTER BEING IN BELOW 30 DEGREES ON A TRIP. CAR WAS BOUNCING AND COULD NOT CONTROL IT PROPERLY. REPLACED AIR SHOCK ON REAR. NOV 2013 - SAME TEMPS AND SAME LIGHT AND CONTROL PROBLEM. AFTER THE CAR REACHED A WARMER TEMP.(SOUTH FOR 3 HOURS) IT NO LONGER BOUNCED AND WAS BACK TO NORMAL. SERVICE SHOP COULD NOT FIND A PROBLEM. DEC 2013 ANOTHER TRIP UP NORTH AND SAME THING.AND SAME SERVICE FIND. NOTHING. JAN 2014 IN A WARMER TEMP. LIGHT CAME ON AND BOUNCE CAME BACK. SERVICE SHOP SAID IT LOOKS LIKE THE COMPRESSOR IS GOING BAD. THIS PROBLEM SEEMS TO ME IS A SAFETY PROBLEM AND SHOULD BE RECALLED AND REPAIRED BY FORD (LINCOLN). IT IS DANGEROUS AND CERTAINLY MAKES THE CAR UNCONTROLLABLE. *TR
2014-01-01

SUSPENSION PROBLEM

  • Date Of Incident: 2013-12-28
  • Components: SUSPENSION
  • Summary: WHEN TEMPERATURES DROP NEAR OR BELOW FREEZING, THE AIR SUSPENSION SPRINGS STOP FUNCTIONING AT ALL. THE VALVE THAT HOLDS THE AIR IN THE AIR BAGS GETS FROST ON IT AND CAN'T CLOSE ANYMORE. THIS CAUSES THE SUSPENSION TO RIDE ON THE RUBBER STOPS. THE TIRES RUB IN THE FENDER WELLS. THE VEHICLE WILL EVENTUALLY RUB THE TIRE TO A TIRE FAILURE. THIS WILL CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND POSSIBLY CRASH. *TR
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