Lincoln Nautilus problems
The Lincoln Nautilus is a mid-size luxury crossover SUV marketed and sold by the Lincoln brand of Ford Motor Company. The Nautilus was initially renamed from the MKX as part of a mid-cycle update in 2018 for the 2019 model year, as Lincoln phased out its use of "MK" model names. The name 'Nautilus' is derived from the ancient Greek word nautes, meaning "sailor," as in nautical or astronaut.
The first generation is based on the CD4 platform, and was manufactured at Oakville Assembly in Oakville, Ontario, Canada alongside the Ford Edge, Ford Flex, and Lincoln MKT and manufactured in Hangzhou Assembly in Zhejiang, China by joint venture Changan Ford from 2021 to 2023. The second generation is solely produced by Changan Ford in China, as Ford is retooling the Oakville Assembly plant to produce electric vehicles.
First generation (U540; 2019)
The Lincoln Nautilus was released as the mid-cycle revision of the second-generation MKX in November 2017 for the 2019 model year. Adopting the styling of the newly introduced Continental and Navigator, the Nautilus transitioned from the previous split-wing grille to a large rectangular grille with a large Lincoln star emblem.
The counterpart of the updated Ford Edge, the Nautilus is slotted between the Aviator and the MKC (which was replaced by Corsair for the 2020 model year) in Lincoln's lineup. A 245-horsepower (248 PS; 183 kW) 2.0-liter EcoBoost inline-four is the standard engine, with a 335-horsepower (340 PS; 250 kW) 2.7-liter EcoBoost V6 carried over from the MKX as an option; both engines are fitted with start-stop capability. An 8-speed automatic transmission is paired to both engines (replacing the previous 6-speed).
For the 2021 model year, the Nautilus was once again refreshed with a new interior similar to the new Navigator, Aviator, and Corsair, featuring a larger 13.2" touchscreen and Ford's latest SYNC 4 system. Minor changes were also made to the front bumper.
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Lincoln Nautilus model years
Common Lincoln Nautilus problems
The Lincoln Nautilus, a luxury crossover SUV, has its fair share of common problems across various model years. While the vehicle is generally reliable, certain issues have been reported by owners, particularly with the 2019 model year.
One of the most common problems with the 2019 Lincoln Nautilus involves the transmission. Owners have reported jerky shifting, unexpected stalling, and complete transmission failure in severe cases. These issues can be particularly concerning for drivers, as they may lead to safety hazards on the road.
Electronic troubles are another common complaint among 2019 Nautilus owners. Problems with the infotainment system have been noted, including lagging response times, system crashes, and difficulties with navigation features. These issues can be frustrating for drivers, as they may affect the overall user experience and functionality of the vehicle's technology.
Interior concerns have also been reported for the 2019 Lincoln Nautilus. Some drivers have mentioned that certain interior parts appear less durable and show early signs of wear. This can be disappointing for owners, as they may expect a higher level of quality and durability from a luxury vehicle.
While these issues have been reported, it's important to note that the Lincoln Nautilus has generally received high-reliability ratings from sources like J.D. Power. The vehicle's performance, interior, and safety features have received positive reviews, indicating that the Nautilus is a reliable choice for those seeking a luxury midsize SUV.
However, it's crucial for potential buyers to consider the maintenance history and care of each used vehicle, as this can significantly impact its dependability. A well-cared-for Nautilus from a reliable model year could potentially offer a more reliable ride than a neglected one from a later year.
In summary, while the Lincoln Nautilus has demonstrated strong reliability overall, certain model years, such as the 2019 model, have shown more issues than others. Potential buyers should be aware of these common problems and consider the vehicle's maintenance history when purchasing a used Nautilus.
Does Lincoln Nautilus have problems?
Common Issues With the Lincoln Nautilus
RepairPal reports the following as the most common: Transmission Problems: The most common issue reported by 2019 Nautilus owners involves the vehicle's transmission. Symptoms include jerky shifting, unexpected stalling, and, in severe cases, complete transmission failure.
What is the transmission problem with the Lincoln Nautilus?
CSK&D is investigating reports that 2019, 2020, 2021 Lincoln Nautilus and Ford Edge vehicles can suffer from transmission problems including harsh shifting, shuttering, lurching, hesitating, or slowing down when shifting gears. This may be the result of a transmission defect in these vehicles.
How dependable is a Lincoln Nautilus?
We expect the 2024 Nautilus will have about average reliability when compared to the average new car. This prediction is based on the previous generation of the Nautilus, plus the Lincoln brand scores.
Is a Lincoln Nautilus expensive to maintain?
Lincoln Nautilus Maintenance
Maintenance and repair costs for a Lincoln Nautilus will amount to $3,045 after 5 years. Expenses include scheduled maintenance, normal wear and tear items and expected repairs. These estimates exclude any free warranty work performed.
Percentage distribution of complaints by Lincoln Nautilus years
We have researched Lincoln problems and analysed all the complaints filed against Lincoln Nautilus cars and compiled the top 4 most problematic Lincoln Nautilus model years:
Below you can see the percentage distribution of known problems by Lincoln Nautilus model years.
Distribution of the number of complaints by Lincoln Nautilus years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Lincoln Nautilus car problems categorized by type of issue
After analysing all complaints related to Lincoln Nautilus , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Power train problems
- Unknown or other problems
- Engine problems
- Steering problems
The graph below shows statistics for all Lincoln Nautilus vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Nautilus model years
A total of 3 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 77 complaints about various vehicle components related to the Lincoln Nautilus . Below are the 25 most recent complaints reported for Lincoln Nautilus vehicles.
Latest 25 complaints
Lincoln Nautilus 2019
- Date Of Incident: 2024-10-10
- Date Complaint: 2024-10-10
- VIN: 2LMPJ6LP9KB
- Components: UNKNOWN OR OTHER
- Summary: Swollen lug nuts!had to pay to get them replaced.is there any recall so i can get my money back?
Lincoln Nautilus 2019
- Date Of Incident: 2024-08-10
- Date Complaint: 2024-10-03
- VIN: 2LMPJ8K97PB
- Components: WHEELS
- Summary: See attached document for complaint.
Lincoln Nautilus 2020
- Date Of Incident: 2024-09-01
- Date Complaint: 2024-10-02
- VIN: 2LMPJ8K95LB
- Components: VEHICLE SPEED CONTROL
- Summary: The contact owns a 2020 Lincoln Nautilus. The contact stated while driving downhill at 55 MPH with the cruise control activated, the vehicle failed to maintain the set speed and accelerated to 70-75 MPH. The vehicle was taken to the dealer, and the contact was informed that the vehicle had standard cruise control; not adaptive cruise control that could automatically apply the brakes while driving and maintain the set speed. The vehicle was then taken to Ellsworth Ford, Inc. (424 Industrial Rd, Ellsworth, WI 54011), where an unknown repair was performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 24,000.
Lincoln Nautilus 2019
- Date Of Incident: 2023-09-25
- Date Complaint: 2024-09-20
- VIN: 2LMPJ9JP2KB
- Components: STEERING,SUSPENSION,WHEELS
- Summary: Reported to Lincoln over a year ago about DEATH WOBBLE on this vehicle. Have taken to 3 dealerships to have checked out and have not found anything. BUT IT IS STILL HAPPENNING. Have suggested to have an engineer from the company to ride along. Not happening. The keep closing the case. September of last year we were driving through Richmond, Virginia on our way to Florida and, it went into the DEATH WOBBLE at 65mph. Shook so bad it snapped my front hitch system and could not tow the car and had to be trailer towed to a dealership. There are other reports out there on the web of other people having the same issue. Was told at one point it could be my equipment. After it broke my system last September and almost lost the car, my insurance company paid to have car repaired and installed a NEW Blue Ox system and it did it again. This time at slower speed and I was able to control. Told ALL DEALERSHIPS AND LINCOLN howitzer is happening and steering is not going back to zero after I make a turn or hit a bump. No reaction. One dealership told me I should not be towing that car, but the car is set up to be towed, according to owners manual. Repair documentation is with Lincoln and insurance company, with all reports. Have a date of September of last year because that was the big one, but started August of 2023, March of 2024, August of 2024 2 times. Each time reported to Lincoln and taken to shop. Could have been a serious accident if I didn't control the motorhome and car.
Lincoln Nautilus 2019
- Date Of Incident: 2024-06-06
- Date Complaint: 2024-09-19
- VIN: 2LMPJ6L92KB
- Components: ELECTRICAL SYSTEM
- Summary: There have been consistent issues with the car due to the electrical system. The car has purchased 3/24/23 as used. The car has been in for maintenance and repairs 5 times since June 6, 2024 at the cost of $3,744.88. The car has cut off while driving. One time it happened on a a major thoroughfare at rush hour. The engine light came on. When the car stopped, it wouldn’t restart. It was towed to Lithia Springs Ford. The fuel pump and driver module was replaced for $1,706.10 on 7/12/24. On 8/21/24, all the lights came on the dashboard. The car was diagnosed and the GSM was replaced as well as the repair connector C219, Power Relay at the cost of $967.83. 9/9/24, the check engine light came on and the car was diagnosed and the purge value assembly and was replaced at the cost of $543.67. Presently, the car is in for repair again for replacement of the fuse panel, with the estimated cost of between $700-$800.
Lincoln Nautilus 2019
- Date Of Incident: 2024-08-12
- Date Complaint: 2024-08-12
- VIN: 2LMPJ8L93KB
- Components: VEHICLE SPEED CONTROL,WHEELS
- Summary: This car has had continued issues with gear shifting up and down. It was bright into a dealership last year to fix the recall issues, however, it seems to have made it worse. The acceleration suddenly drops when going up a hill and revs loudly, pushing the pedal nearly to the ground unexpectedly. It seems to get stuck between gears both up shifting and down. It's nearly caused accidents.
Lincoln Nautilus 2019
- Date Of Incident: 2024-08-01
- Date Complaint: 2024-08-09
- VIN: 2LMPJ6J99KB
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: Rear hatch does not open. You can not manually open it from outside or inside. My wife had a flat on the highway and could not change her tire as she could not access it. The hatch as failed on the button on the dash, the remote key fob and the foot opener under bumper. This is so dangerous for safety to exit the car from inside and well as getting to spare tire.
Lincoln Nautilus 2020
- Date Of Incident: 2024-07-09
- Date Complaint: 2024-07-13
- VIN: 2LMPJ8KP6LB
- Components: WHEELS,UNKNOWN OR OTHER
- Summary: When I took the vehicle in for service, I had to replace all 20 lug nuts as the dealer service department reported they were "swollen" and they were unable to complete the tire rotation. This also poses a safety risk as if I had a flat tire, I could not get them off to change a tire. They could also break causing stress on others and cause a wheel to come off of the vehicle. I was advised that this is a common problem with Ford/Lincoln vehicles, however there didn't seem to be any warranty coverage or safety recalls. If this is a common problem or some type of defect, it seems that I should not have had to spend $240 to replace them.
Lincoln Nautilus 2019
- Date Of Incident: 2024-05-28
- Date Complaint: 2024-05-31
- Crash: 1
- VIN: 2LMPJ8LPXKB
- Components: AIR BAGS,VEHICLE SPEED CONTROL
- Summary: Was slowly entering my garage when there was a sudden acceleration. Put on brake but not before my car went thru the back garage wall and fell about four feet down before hitting the patio floor. It traveled across the patio and went over some furniture on the deck. The air bag never went off. The transmission had been very temperamental before this happened. I was not injured but could have caused a real issue had I been in traffic. I love the car but I personally will not drive it again. It is a 2019 Lincoln Nautilus.
Lincoln Nautilus 2019
- Date Of Incident: 2023-10-20
- Date Complaint: 2024-05-30
- VIN: 2LMPJ8LP5KB
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2019 Lincoln Nautilus. The contact stated while driving at an undisclosed speed, the instrument cluster failed to operate as needed. The contact was not able to see if any warning lights were illuminated. The vehicle was taken to the dealer; however, the contact was not sure if the vehicle was diagnosed. The dealer was unable to find a failure with the vehicle. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V076000 (Electrical System). The dealer confirmed that the vehicle was not included in the recall. The manufacturer was made aware of the failure and confirmed that the vehicle was not under recall. The failure mileage was approximately 41,000.
Lincoln Nautilus 2019
- Date Of Incident: 2024-05-28
- Date Complaint: 2024-05-28
- VIN: 2LMPJ6K91KB
- Components: POWER TRAIN
- Summary: The acceleration of the car became difficult and was followed by noise and switch to high gears. Was about to enter an expressway. Did a U-turn last moment. Turned back home and was barely able to park it on the driveway. Was driving with the [XXX] toddler in my car during a thunderstorm. Was lucky the car didn’t stop on expressway. Noticed that the driveway is covered in fluid with rainbow coloring. That trip was about 10 minutes long, that it took me to drive and come back. The shifting of the gears are now impossible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Lincoln Nautilus 2019
- Date Of Incident: 2024-04-10
- Date Complaint: 2024-04-11
- VIN: 2LMPJ8L9XKB
- Components: SERVICE BRAKES
- Summary: Complete loss of brakes while driving. thankfully it was very soon after leaving home. Brake pedal was extremely stiff, and the brakes would not work. Upon investigation it was found the camshaft coupler screw broke inside the camshaft and the vacuume pump had failed. This is an extremely dangerous design due to 0 warning lights on dash, and no prior warnings. Just a complete loss of brakes abruptly.
Lincoln Nautilus 2019
- Date Of Incident: 2023-06-15
- Date Complaint: 2024-03-28
- Crash: 1
- VIN: 2LMPJ8L93KB
- Components: BACK OVER PREVENTION
- Summary: The automated parking assist function malfunctioned. I will attach the video. Lincoln claims that the auto functioned as designed.
Lincoln Nautilus 2019
- Date Of Incident: 2024-03-11
- Date Complaint: 2024-03-18
- VIN: 2LMPJ8J99KB
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: My vehicle is experiencing the exact symptoms of the recall [XXX] although my VIN is not listed under this recall. The vehicle shutters and jerks upon acceleration up to around 30 miles per hour. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Lincoln Nautilus 2019
- Date Of Incident: 2024-03-03
- Date Complaint: 2024-03-05
- VIN: 2LMPJ8L93KB
- Components: POWER TRAIN
- Summary: On Sunday, March 3rd, 2024, I was backing out of garage to head to grocery store and my car was in reverse but would not move when I turned it. I thought I had hit it in neutral by mistake. So I put it in forward and then reversed it again. It seem fine so I went to grocery store and when I turned to go into a parking space it would not move as almost it was in neutral. Then my AWD Malfunction light came on so I called my husband and we were 5 minutes from dealer ship so we took it there and dropped it off. Monday, I called dealer ship to have them look at it and they told me that my rear differential motor had to be replaced at a cost of $1800 and it was not covered under power train warranty because the part did pop up when it was entered. Car only has 44K miles on it...Waiting on someone from Ford to call back to see why it is not covered.
Latest 5 recalls Lincoln Nautilus
The National Highway Traffic Safety Administration (NHTSA) has issued 10 recalls for different components of the Lincoln Nautilus.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Lincoln Nautilus 2021
- Report Received Date: 2024-08-23
- Manufacturer: Ford Motor Company
- Components: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
- Summary: Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.
- Consequence: A loss of drive power increases the risk of a crash.
- Remedy: Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed October 17, 2024. A second notice will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.
- Model: Lincoln Nautilus 2023
- Report Received Date: 2023-06-23
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR:SHOCK ABSORBER
- Summary: Ford Motor Company (Ford) is recalling certain 2023 Lincoln Nautilus vehicles. The rear shock absorbers may have been manufactured incorrectly, which can result in damage to the rear brake hose, rear axle half shaft, wheel speed sensor, and/or stabilizer bar end links.
- Consequence: A damaged brake hose can extend the distance required to stop the vehicle, increasing the risk of a crash.
- Remedy: Dealers will inspect and replace the rear shocks, rear brake hoses, rear wheel speed sensor, and rear half shafts as necessary, free of charge. Owner notification letters were mailed August 17, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S32.
- Model: Lincoln Nautilus 2023
- Report Received Date: 2023-03-24
- Manufacturer: Ford Motor Company
- Components: CHILD SEAT:VEHICLE TETHER ANCHOR
- Summary: Ford Motor Company (Ford) is recalling certain 2023 Edge and Lincoln Nautilus vehicles. The child seat tether wire welds on the second-row left-side seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
- Consequence: A child that is not properly restrained during a crash can have an increased risk of injury.
- Remedy: Dealers will replace the left-side second-row seat back frame, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C09.
- Model: Lincoln Nautilus 2020
- Report Received Date: 2021-01-15
- Manufacturer: Ford Motor Company
- Components: POWER TRAIN:DRIVELINE:DRIVESHAFT
- Summary: Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
- Consequence: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
- Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
- Model: Lincoln Nautilus 2020
- Report Received Date: 2020-09-23
- Manufacturer: Ford Motor Company
- Components: VISIBILITY:REARVIEW MIRRORS/DEVICES
- Summary: Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Consequence: Reduced rearward visibility can increase the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Latest negative Lincoln Nautilus car reviews
Latest positive Lincoln Nautilus car reviews
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Vehicle year: 2020
Congratulations on your new 2020 Lincoln Nautilus Standard! It's wonderful to hear that you are completely satisfied with the baseline amenities. As someone who has owned, driven and seen just about every type of automobile, truck and motorcycle up to a price of $72,000, your opinion carries a lot of weight. It's great that you found a car that meets your needs of local driving plus occasional 14-hour trips to your second home. The comfortable leather seats, lots of head and shoulder room, good entertainment system and the quietest and smoothest ride on the highway sound perfect for your requirements. It's also fantastic that you were able to find a car that offers elegance that exceeds that of the neighbors’ family vans. It's great that you were able to get all of the above in this great new car, including a great dealer nearby, the best trade for your virtually new ¾ ton truck, and a great price. It's wonderful that you were able to get everything you wanted without having to spend more than necessary. Thank you for sharing your experience and recommendation to go shop!
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Vehicle year: 2020
Hi there! Thank you for sharing your thoughts on this vehicle. It's great to hear that you love it and that it rides and handles well while also having good gas mileage. It's impressive that even after three years, you still feel the same way. Thanks again for your review!
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Vehicle year: 2020
Our 2020 Nautilus is a head turner. Its stylish looks, quiet and comfortable seats, and smooth ride make it an even bigger plus. Although there is a large 'hump' that houses the info screen and acts like a great wall between the driver and passenger seats (which has been addressed in the 2021 model), it is still a great vehicle. The I4 turbocharged engine is a pleasant surprise, especially when coupled with the 8-speed transmission.
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Vehicle year: 2023
The screen is fantastic and the interior features flow seamlessly. The display info is integrated into the front gauge panel, making it easy to access. The seats are amazing, and even in the Texas heat, my car is cool and comfortable within a minute thanks to the air cooling. The cabin is quiet, and the drive is smooth. The power of the 6-cylinder engine is exceptional, and the features are intuitive. My favorite feature this week is that turning off the ignition automatically puts the car in park, making parking a breeze. In the one-year update, I still love my car. The comfort is superior, and the seat heater plus massage feature lets you tune out everything and relax as a passenger. I feel confident in the power and acceleration available while still offering the smooth comfort of a Lincoln. Although there were a few glitches with the phone connection, I'm hoping to have it corrected in the first service appointment.
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Vehicle year: 2023
I absolutely love my 2021 Nautilus! It is an incredibly capable, comfortable, and quiet vehicle. The car is even quieter on the freeway than my 2017 Continental was - and that car was already very quiet. Driving the Nautilus is an absolute delight, with plenty of leg room and head room (even for someone as tall as me at 6'6''). The seats are incredibly comfortable and can be adjusted to fit any size person. I particularly enjoy the push button gear selector and the easy-to-use controls on the steering wheel and center console. I opted for the model without the sunroof because the sun can be so hot in Florida, and I never used the sunroof on my previous car. Not having the sunroof also gives me extra headroom. Everything about the Nautilus feels like quality, and I ordered the turbo four cylinder engine, which has more than enough power. The car is responsive, quick, and fun to drive, with excellent acceleration and braking. I also appreciate the automatic fold-down rear seats, which greatly increase the rear cargo space. I fully expect this excellent quality vehicle to be as reliable and trouble-free as my previous two Lincolns. The Nautilus comes with a 4-year warranty, which is a nice backup to have if there ever is a problem. I think this is a beautiful vehicle and I get many compliments on it. The only thing I would suggest to Lincoln is to offer more color choices for the interior. While the beige leather is beautiful and very nice, I would have chosen blue or red if those colors were available. I have been extremely pleased with my Lincoln dealer over the years. They do a great job and are very customer-focused. This is my third Lincoln after owning many high-end European luxury cars, and I can confidently say that the Lincoln is as good or better than those cars, and much less expensive for maintenance and repairs. If you are looking for a top-quality SUV, you should definitely give the Nautilus a look. UPDATE: I still absolutely love my 2021 Nautilus. It is an attractive, quick, quiet, comfortable, and well-handling vehicle.The seats are really comfortable and the Synch system is super easy to use and does a lot of things. It gets 21.6 mpg around town. So far everything works exactly like it did when new. This is a perfect sized crossover and it's very well made with quality materials.
Are you having problems with your Lincoln Nautilus?
Korey Krajcik 2025-10-28
Vehicle year: 2020
I purchased the Reserve 2020 Nautilus and have experienced some issues with the system becoming laggy and not showing songs that are playing until a few minutes after starting the vehicle. Additionally, the back window initially refused to roll down more than a few inches, but began working again a few days later. While using lane assist, the car abruptly jolted me into the right lane, which was concerning. However, I am grateful that no one was around. The powertrain malfunction light came on the next day when I started the car, despite having barely driven it for two months and less than 1000 miles. I had it checked today, but they were unable to find any issues. Despite these challenges, I remain confident in the quality of my vehicle and trust that any issues will be resolved in due course.
Dante Bogan 2025-10-15
Vehicle year: 2023
Hello! I hope this message finds you well. I wanted to share my experience with Caruso Lincoln in Long Beach, CA. In July 2022, I traded in my 2019 Nautilus (lease ended) for a 2022 Nautilus, which is my 5th Lincoln Nautilus (previously MKX) that I've leased since 2012. I have always been a big fan of Lincoln Nautilus and have had zero problems with the previous 4. However, this time around, I have noticed that the ride quality is not up to par with my previous experiences. The car feels rough, hard, and noisy, which is not what I expected from a luxury vehicle. Despite my efforts to improve the situation, Lincoln has not been able to provide a solution. I still have 2 1/2 years left on this lease, and I am hoping that we can work together to find a solution that will make me happy with my vehicle again. Thank you for your time and attention.
Jessy Jakubowski 2025-10-08
Vehicle year: 2020
The rattles were fixed within eight months. However, there are currently issues with the seats tearing along perforations, tailgate gasket failing, and rear 'Lincoln' emblem falling off. Despite being a longtime Lincoln customer, Lincoln corporate has refused to address these issues. It is disappointing to receive such poor service, especially when out-of-town.
Ben Hettinger 2025-10-07
Vehicle year: 2021
I recently purchased a 2021 Nautilus and unfortunately, I have encountered some issues. The backup camera has been replaced but it still seems to be glitchy. Additionally, the radio and windshield wipers have turned on unexpectedly, and the trunk has attempted to close on me a few times. The wind noise while driving is quite loud and concerning. However, I do appreciate the comfortable seats and the large screen, although I wish it could be more customizable. Overall, I am disappointed with my experience with the Nautilus. **Update Sept 2022** Unfortunately, the audio system and wind noise issues persist.
Mauricio Schowalter 2025-09-20
Vehicle year: 2019
Despite initial satisfaction with the 2019 Nautilus, issues began to arise after three months of ownership. These included dropped calls through the speakers, a blank navigation screen, and side mirrors that closed while driving. Additionally, the car would reset at random intervals. Despite five visits to the dealer in the past five months, each lasting at least two weeks, the root of the problem remains elusive.