Genesis Gv70 problems
The Genesis GV70 (Korean: 제네시스 GV70) is a compact luxury crossover SUV manufactured by Korean luxury automaker Genesis, a luxury vehicle division of Hyundai. Internally codenamed JK1, it is the second SUV model from the brand after the mid-size GV80.
Overview
Electrified GV70
The Electrified GV70 (or the eGV70) is the battery electric version of the GV70. It was revealed at the Auto Guangzhou on November 19, 2021, and officially released on March 16, 2022. The Electrified GV70 features a dual motor setup with all wheel drive. According to Genesis, the Electrified GV70 can charge from 10% to 80% in 18 minutes using a 350 kW charger. It has 503 liters (17.8 cu ft) of the trunk and 22 liters (0.78 cu ft) of frunk capacity. A 12.3-inch cluster with a GUI dedicated to electric models was applied.
Powertrain
Safety
Euro NCAP test results for a LHD, five door on a registration from 2021.
Social links
Genesis Gv70 model years
Common Genesis Gv70 problems
The Genesis GV70, a luxury compact SUV, has been reported to have several common problems based on complaints from owners. One of the most serious issues is related to the powertrain, specifically the transfer case replacement
The GV70 has also been reported to have issues with the forward collision warning system. Owners have reported that their vehicles would shut on and off while driving, and there have been instances of instability when the vehicle hit imperfections in the roadway.
Consumer Reports has also identified several trouble spots in the GV70, including in-car electronics, climate system, paint and trim, drive system, body hardware, steering and suspension, and fuel system/emissions. The infotainment system, specifically the audio, GPS, phone, rear entertainment system, backup or other camera/sensors, and head-up display, have been identified as difficult to work with and not intuitive in design. There have also been reports of the GPS stopping working shortly after purchase.
In summary, the Genesis GV70 has been reported to have several common problems, including issues with the powertrain, fuel system, forward collision warning system, and in-car electronics. These issues can lead to significant inconvenience and expense for owners, and in some cases, may pose safety risks.
What are the flaws of the Genesis GV70?
Owner Reported Trouble Spots
- Fuel System/Emissions. ...
- Drive System. ...
- Transmission Minor. ...
- Electrical Accessories. ...
- Body Hardware. ...
- Transmission Major. ...
- Climate System. ...
- Paint And Trim.
What is the issue with the Genesis cars?
Hyundai is recalling more than 30,000 Genesis vehicles due to a potentially deadly crash hazard with certain models, the National Highway Traffic Safety Administration reports. Federal safety regulators published the recall Tuesday after learning the fuel pump may fail, which can result in a loss of drive power.
Is there a recall on the Genesis GV70?
Genesis is recalling over 31,000 additional GV70 and GV80 SUVs and G80 and G90 sedans from the 2022 and 2023 model years because they may stall while driving, which could cause a crash.
What is the powertrain issue on the GV70?
2024 Genesis GV70 Recalls
Hyundai Motor America (Hyundai) is recalling certain 2024 Genesis GV70 vehicles. Water may leak into the transmission control harness, which can cause a short circuit and unexpectedly shift the transmission from Park to Neutral.
Percentage distribution of complaints by Genesis Gv70 years
We have researched Genesis problems and analysed all the complaints filed against Genesis Gv70 cars and compiled the top 3 most problematic Genesis Gv70 model years:
Below you can see the percentage distribution of known problems by Genesis Gv70 model years.
Distribution of the number of complaints by Genesis Gv70 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Genesis Gv70 car problems categorized by type of issue
After analysing all complaints related to Genesis Gv70 , it was concluded that the most common issues with these cars are:
- Fuel/propulsion system problems
- Power train problems
- Engine problems
- Unknown or other problems
- Vehicle speed control problems
The graph below shows statistics for all Genesis Gv70 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Gv70 model years
A total of 7 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Gv70 model years
There were a total of 8 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Gv70 model years
There were a total of 3 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 104 complaints about various vehicle components related to the Genesis Gv70 . Below are the 25 most recent complaints reported for Genesis Gv70 vehicles.
Latest 25 complaints
Genesis Gv70 2022
- Date Of Incident: 2024-10-04
- Date Complaint: 2024-10-05
- VIN: KMUMADTB2NU
- Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
- Summary: Started car. Would not accelerate past 30-40 miles an hour even when I pressed the Gas Pedal to the floor. I pulled over and turned the car off. On restart it seems to be fine. The Genesis GV 70 forum is replete with owners having the same issue. This is a 2022 with less than 25,000 miles on the Odometer. There are not many of these cars on the road and probably many owners are unaware that this seems to be a recurring issue on many of these models. I implore the NHTSA to look into this matter quickly before fatal accidents , if they haven’t occurred already, happen.
Genesis Gv70 2023
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-04
- VIN: KMUMADTBXPU
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: I purchased this vehicle brand new in July 2023. By Jan 2024, it was already having major issues. The 2 major issues with this vehicle are 1) it had an engine misfire ( thus engine and fuel system issues) that cut the power to the vehicle and made it dangerous to drive and thus had to be in at the Genesis dealer service center 3 times (Jan, April and May 2024). The 2nd problem is electrical. On Oct 1st, 2024 the brake lights wouldn't turn off at all despite several troubleshooting attempts. That electrical problem drained the battery and after the car was jump started, after I started to drive, then the car cold died in the middle of the road. I had my 10 day old newborn in the car and I had to get out and stop cars that were driving towards me. Attached is the repair invoice for the engine misfire earlier this year and the car is currently at the repair facility for the electrical problem so no invoice has been generated yet.
Genesis Gv70 2022
- Date Of Incident: 2024-09-11
- Date Complaint: 2024-10-01
- Crash: 1
- VIN: KMUMCDTC5NU
- Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
- Summary: I have been getting a number of safety warning lights since about 6 months after buying this car. It is new, under warranty and I am first owner. They were intermittent initially, but have become increasingly frequent and are now associated with a constant warning ping. I have taken the car to FitzGerald Genesis in Clearwater Florida 7 times for this problem. They can reproduce it (and have the codes) but they can not fix it (I took it to Crown Genesis of St. Pete twice for this problem) Genesis has not been interested in repurchasing this car under the lemon law - but offered me 2 car payments to sign a release of liability which I declined. They then called and asked if I could bring the car back for an 8th (really 10th) attempt to fix. They are aware that the safety features are not working (including Adaptive cruise control, lane sensing, forward collision detection, stability control among others) I am in Maine for the summer - but I arranged for a neighbor to drive the car to them. It was in an accident. I am offended that Genesis would ask anyone to drive that car in this unsafe condition. Fortunately, no one was hurt.
Genesis Gv70 2022
- Date Of Incident: 2024-08-30
- Date Complaint: 2024-09-24
- Number Of Injuries: 2
- Crash: 1
- VIN: KMUMADTB4NU
- Components: AIR BAGS
- Summary: I was in a collision where another vehicle crashed into me at the driver's side front corner of my car. The other driver was going at least 30 miles per hour; I was probably going 10-20 miles per hour. None of my airbags deployed despite the collision resulting in a total loss to my vehicle.
Genesis Gv70 2023
- Date Of Incident: 2024-09-20
- Date Complaint: 2024-09-20
- VIN: KMUMADTB8PU
- Components: VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
- Summary: The adaptive cruise control started pacing off vehicles in the right lane instead straight ahead. Then the vehicle's forward collision emergency brake system started engaging with no vehicles infront causing the vehicle to panic stop on its own for no reason. This panic stop could cause an accident, personal injury or death.
Genesis Gv70 2022
- Date Of Incident: 2024-08-30
- Date Complaint: 2024-09-08
- VIN: KMUMCDTCXNU
- Components: POWER TRAIN,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
- Summary: Been A Loyal Enthusiastic Hyundai & Genesis Owner For 22 Years. 6 Santa Fe's 3 Genesis. FRIDAY, AUGUST 30, 2024. Went to garage to start... "LIMITED SLIP" WARNING AND MULTIPLE DRIVER ASSIST WARNINGS FLASHING ON DIGITAL DASHBOARD. WOULD NOT SHIFT INTO GEAR. TOWED TO DEALER SATURDAY MORNING. DEALER HAS NOT LOOKED AT GV70 TO DIAGNOSE IN 7 DAYS. 3 OTHER GENESIS HAD BEEN TOWED TO THE DEALER AS WELL AND WERE SITTING NEXT TO MINE. DEALER IS DOING WHAT THEY CAN BUT NOW HAVE MORE THAN 3X SERVICE FROM RECENTLY CLOSED GENESIS DEALERS IN A 60-70 MILE RADIUS. GENESIS DIFFERENTIAL ISSUES ARE REAL AND UNRESOLVED AND AFFECT A SIGNIFICANT NUMBER OF GV VEHICLES. GENESIS DEALER ISSUES OF TAKING ON SERVICE FROM CLOSED GENESIS DEALERS, NO APPOINTMENTS FOR MONTHS, NO LOANERS & UNABLE TO REPAIR AND/OR MULTIPLE REPAIRS FOR THE SAME ISSUE ARE REAL AND AFFECT A SIGNIFICANT NUMBER OF GV OWNERS. These issues are now insurmountable for the near term and, at 72 years old, the "near term" is very important to me. GENESIS AND NHTSA ARE NOW WELL AWARE OF THESE DIFFERENTIAL ISSUES WHICH CAN RENDER THE VEHICLE INOPERABLE WHILE DRIVING OR PARKED. A NATIONAL RECALL IS REQUIRED AS WELL AS A "PERMANENT" FIX. CURRENT DEALERSHIPS ARE HEAVILY IMPACTED WITH PICKING UP MANY ADDITIONAL SERVICE CALLS FROM CLOSED GENESIS DEALERS. THEY DO NOT HAVE THE CAPACITY OR THE ABILITY TO PERMANENTLY REPAIR THESE ISSUES IN A TIMELY MANNER. A NATIONAL RECALL SHOULD BE ORDERED BY NHTSA / FEDERAL GOVERNMENT AND REQUIRE A "TIMELY PERMANENT REPAIR" OR A FULL COMPENSATION IMMEDIATE BUYBACK.
Genesis Gv70 2023
- Date Of Incident: 2024-07-28
- Date Complaint: 2024-08-09
- VIN: 5NMMCET15PH
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: Complete power outage when parking the car, after pressing the power button. Car did not go through shutoff mode. Parking brake was not engaged, so car would roll if foot brake was released. Could not restart vehicle, and no electrical switches worked. Doors would not unlock, rear hatch wouldn't activate. Approximately 30 seconds later power came back on and dash showed red status for approximately 3 seconds. Then dash returned to normal status and car worked fine.
Genesis Gv70 2023
- Date Of Incident: 2024-08-04
- Date Complaint: 2024-08-05
- VIN: KMUMADTB8PU
- Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: I had just started the car and driven less than half a mile in a 35 MPH zone when the acceleration gave out. Vehicle would not go over 20 MPH, engine did not rev up when gas pedal depressed. I came to red light and stopped, turned off the car and turned it back on and issue seemed to clear. I google and have learned this model and year are being recalled for this issue and fuel pumps replaced, but my VIN does not show up as under the recall. I'm now afraid to drive my car.
Genesis Gv70 2022
- Date Of Incident: 2024-04-05
- Date Complaint: 2024-07-10
- VIN: KMUMADTB4NU
- Components: STRUCTURE
- Summary: In April 2024, I was driving down a side street at about 30 mph. Suddenly there was a slam against the side of the car. I pulled over a block later and found that the passenger side mirror housing had gone into the "closed/locked" position, evidently at speed, dislodging the side mirror. The mirror had then slammed into the car door frame, denting it, and cracking the mirror, causing some of it to shatter away. Thankfully, my car windows were closed or I would likely have had glass shards flying into my car cabin at high speed. There is no damage at all to the mirror housing. I have no explanation for the sudden, fast closing movement other than something that caused it to think it needed to close. I took the car to a Genesis dealer. Without any examination, they told me it "could not be" a flaw in the car; that there must have been an impact. I asked how that could happen with no damage to the mirror housing at a high enough speed to completely dislodge the glued-in and fastened-in mirror and dent the window frame on the car. They had no explanation. I then reported this to Genesis. Their response was I would have to take it to a dealer to be looked at. Neither dealer in the area would sell me a new mirror to self-install and were "squirrely" about when a repair could be made, citing "supply chain" problems getting a replacement mirror. Three weeks ago (late June), while driving on a highway at approximately 70 mph, the same passenger side mirror housing suddenly slammed into the closed position. There was no damage to the car because the mirror was already missing. But this makes me very concerned about replacing the mirror if this intermittent problem is going to recur. I have an appointment at a different dealership scheduled for the end of this month and (along with the open recall and standard service) am asking them to look at this problem again. Pictures provided are of damaged mirror, dented car window frame, and undamaged mirror housing.
Genesis Gv70 2023
- Date Of Incident: 2024-07-01
- Date Complaint: 2024-07-05
- Components: STRUCTURE
- Summary: The contact owns a 2023 Genesis GV70. The contact stated while the dealer was servicing the vehicle, the contact was informed that there was a hole in the turbo cooler and that the turbo cooler was leaking. The dealer informed the contact that the failure was caused by a rock that was able to pass through the front grill because the front grill holes were large. The contact was awaiting an estimate for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,500. The VIN was unavailable.
Genesis Gv70 2023
- Date Of Incident: 2024-06-17
- Date Complaint: 2024-06-20
- VIN: KMUMADTB7PU
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: I was sitting at a stop light waiting to make a right turn. When I pressed down on the accelerator the car just inched forward. I let off the gas and pushed the accelerator again and again before the car would accelerate. This has happened several times, once almost causing me to wreck. This has happened since the first month I purchased the vehicle. I have had it for a year
Genesis Gv70 2024
- Date Of Incident: 2024-02-09
- Date Complaint: 2024-06-15
- VIN: 5NMMCDTCXRH
- Components: UNKNOWN OR OTHER
- Summary: Car as purchased new has a loud downing sound that makes it difficult to hear traffic around you. When it happens, it scares the crap out of you. This could lead to an accident. Would like to add video to show how un-safe it it.
Genesis Gv70 2022
- Date Of Incident: 2024-03-31
- Date Complaint: 2024-05-21
- VIN: 7HN3FEU28NP
- Components: TIRES
- Summary: The contact owns a 2022 Genesis Supreme Vortex Toy Hauler equipped with Sailun Tires, Tire Line: S637, Tire Size: 235/85/R16, and DOT Number: XXXX that was hitched to a 2006 GMC Sierra. The contact stated while driving at approximately 50 MPH, the front driver's side tire tread had separated off the tire and would not retain air. The failure occurred during a long-distance camping trip and fortunately, the RV had a spare tire. The contact replaced the front driver-side tire with the spare tire. The contact related the failure to NHTSA Campaign Number: 21T018000 (Tires) however, the tire line was not included. The manufacturer was notified of the failure but offered no assistance. The tire failure mileage was 2,000 and the vehicle failure mileage was 180,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Genesis Gv70 2024
- Date Of Incident: 2023-09-28
- Date Complaint: 2024-05-16
- VIN: 5NMMADTB3RH
- Components: UNKNOWN OR OTHER
- Summary: 2024 GV70 makes loud noise (whirling, whoosing type) at highways speeds 65-70 mph. Noise was present immediately after purchase, intermittently, and became more constant but only at highway speeds. At first it sounded like it may be coming from under car, but localized to top of car sunroof area after some months. Dealer uncooperative about repairs. Inspected three times with no current resolution, although the tech agreed on test drive he did hear the noise complaint at highway speeds.
Genesis Gv70 2023
- Date Of Incident: 2024-04-28
- Date Complaint: 2024-04-28
- VIN: KMUMCDTC1PU
- Components: ENGINE
- Summary: Was driving on the highway at 70 mph. Oil light came on, noticed it without any loss of power. Within the next mile the cars rpms started to increase very quickly with little pressure being applied to accelerator and power loss started to begin. As I tried to get over and get to the next exit the car completely shut off in the middle of the road with little to no warning or time to react. Very dangerous. Thankfully was still able to steer and brake. I called help and had the state trooper blocking me on the road until the tow truck arrived. Massive puddle of oil & fluid on the ground under car.
Latest 5 recalls Genesis Gv70
The National Highway Traffic Safety Administration (NHTSA) has issued 7 recalls for different components of the Genesis Gv70.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Genesis Gv70 2022
- Report Received Date: 2024-04-19
- Manufacturer: Hyundai Motor America
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2022-2023 Genesis GV70, GV80, G80, and G90 vehicles. The fuel pump may fail, which can result in a loss of drive power.
- Consequence: A loss of drive power can increase the risk of a crash.
- Remedy: Dealers will inspect and replace the fuel pump assembly, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 022G. This recall is an expansion of recall number 23V-630.
- Model: Genesis Gv70 2023
- Report Received Date: 2024-04-19
- Manufacturer: Hyundai Motor America
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2022-2023 Genesis GV70, GV80, G80, and G90 vehicles. The fuel pump may fail, which can result in a loss of drive power.
- Consequence: A loss of drive power can increase the risk of a crash.
- Remedy: Dealers will inspect and replace the fuel pump assembly, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 022G. This recall is an expansion of recall number 23V-630.
- Model: Genesis Gv70 2024
- Report Received Date: 2024-03-15
- Manufacturer: Hyundai Motor America
- Components: ELECTRICAL SYSTEM:WIRING
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2024 Genesis GV70 vehicles. Water may leak into the transmission control harness, which can cause a short circuit and unexpectedly shift the transmission from Park to Neutral.
- Consequence: An unexpected shift from Park to Neutral can cause a vehicle roll away and increase the risk of a crash or injury.
- Remedy: Owners are advised to turn off the ignition and use the emergency parking brake after parking their vehicles. Dealers will inspect the transmission control harness and repair the connector, or replace the harness and internal wiring, as necessary, free of charge. Owner notification letters were mailed May 9, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 020G.
- Model: Genesis Gv70 2022
- Report Received Date: 2023-09-11
- Manufacturer: Hyundai Motor America
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Genesis G80, GV80, and 2022 Genesis GV70 vehicles. The fuel pump may fail, which can result in a loss of drive power.
- Consequence: A loss of drive power can increase the risk of a crash.
- Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 8, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 016G.
- Model: Genesis Gv70 2022
- Report Received Date: 2023-02-16
- Manufacturer: Hyundai Motor America
- Components: SEAT BELTS:FRONT
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, and 2023 Genesis GV60 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
- Consequence: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
- Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed April 14, 2023. For GV60 owners, Interim notification letters, notifying owners of the safety risk, were mailed April 14, 2023. A second notice will be sent once the final remedy is available. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 012G. This recall supersedes and expands recall number 21V-796. Vehicles previously repaired under recall 21V-796 will need to have the new remedy completed.
Latest negative Genesis Gv70 car reviews
Latest positive Genesis Gv70 car reviews
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Vehicle year: 2023
The driving panel may be congested and off center, and the cargo space may be limited, but overall everything is good. The haptics and technology are super responsive, and the ride and maneuverability are great. I've been driving it for almost 2 years now and haven't had any issues.
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Vehicle year: 2024
I was torn between several different vehicles, but ultimately I'm happy with my decision to go with this one. While I had originally been considering Lexus, Infiniti, or BMW, I ended up test driving the Genesis because I wanted to support a local dealership. I was pleasantly surprised to find that it's just as quiet and smooth as some of the more expensive luxury cars, and it's loaded with safety features. So far, it's been great!
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Vehicle year: 2024
Naples, FL Genesis provided me with the best car dealership experience ever! I received a $60,000 Yeti cup filled with a dozen fresh chocolate chip cookies, and they even gave me a free 2024 Genesis GV70 Sport Prestige to go with it. To top it off, the Yeti and the cup-holder are a perfect match! If you're looking for an awesome experience, ask for Arlington. Personally, I've owned luxury BMWs, Porsches, Audis, and Land Rovers, but none of them compare to the driving experience of this vehicle. My choice was the snow white with the red wine interior. I've had several drivers pull up next to me and be embarrassed by the end result. The 2024 GV70 Sport Prestige is not only fun to drive, but also a remarkable achievement in styling and engineering. Treat yourself and you'll be thrilled that you did. By the way, I was pulled over the other day (no ticket) and the police officer was so taken by the interior of this vehicle. Now, I find myself looking forward to coming and going, even making excuses to go out for a joy ride!
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Vehicle year: 2022
Excellent service and advice throughout the purchase process. You honestly feel the team is working for your best interest when they recommend the GV70 2022. It has 4-wheel drive, is fully equipped, and has all the safety features I desired!
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Vehicle year: 2024
I'm so happy with my 2023 2.5L! It has only 11K miles and I haven't had a single problem with it. The GV70 has the perfect combination of touchscreen and mechanical buttons/knobs. Unlike other manufacturers, such as Mercedes (ie GLC), who mistakenly believe that drivers want all-touchscreen controls, the GV70's design ensures that drivers can easily and safely control basic functions like audio volume/stations and temperature/fan with mechanical buttons/knobs. Personally, I find the touch-sensitive control knob to be perfect when I need to use it. The layout and design are intuitive and user-friendly, and the seats are the best I've ever experienced - they make me feel like I'm in a cockpit! The AC is strong and the base audio system is better than any other base system I've heard. The 300HP engine is powerful and responsive, and the car is super quiet on highways. [I'm currently on vacation and renting a GLC-300, and I have to say, my complaints are numerous. Edmunds got it wrong - the GV70 wins by a mile!]
Ari Hane 2024-11-27
Vehicle year: 2024
The car looks great, but unfortunately, it runs terribly. I had the front diff actuator replaced, but with that replacement, the front end started making a terrible noise. Although the dealers couldn't hear the noise, all my friends who have been in the car always comment on it. I contacted Genesis corporate with a case number, but unfortunately, received little help. I have purchased 3 Genesis cars in the past years, but I am disappointed to say that I will not be purchasing from them again. We call it the Covid car because it was made during those years. They will not be seeing my money again.
Vinnie Botsford 2024-11-21
Vehicle year: 2022
The adaptive cruise control can be a bit touchy at times. I noticed that if you accelerate over the set speed and then let off the gas, the speed drops immediately instead of a smooth deceleration. Additionally, I experienced some issues with it during light snow flurries, where it was marked as 'unavailable'. It seems like there is still some room for improvement in their definition of 'adaptive'.
Juwan Smitham 2024-11-12
Vehicle year: 2023
The car looks great, but unfortunately, it runs terribly. I had the front diff actuator replaced, but with that replacement, the front end started making a terrible noise. Although the dealers couldn't hear the noise, my friends who were in the car always commented on it. I contacted Genesis corporate with a case number, but unfortunately, received little help. I have purchased 3 Genesis cars in the past years, but I am disappointed to say that I will not be purchasing from them again. We call it the Covid car because it was made during those years. They will not be seeing my money again.
Golden Kuhlman 2024-10-19
Vehicle year: 2022
I recently leased a new car and while it rides well, I have had some issues with the electronics. Unfortunately, the company has informed me that they cannot be fixed. From day one, the GPS did not work and a message appears saying 'Route guidance is currently unavailable due to the outdated version of the navigation map. Please update the map to use the route guidance.' Despite having the car serviced five times, the company has informed me that there is no update available. Additionally, all the settings such as the clock, radio, doors, seats, and hatchback do not work and disappear within a few days. The company has informed me that they cannot fix this issue. Another major concern is that the back seat passengers cannot get out of the back seats about 60% of the time because the doors won't open, which is very dangerous. I have requested that the company consider taking the car back, but unfortunately, after 30 days they have declined and did not even offer to try to fix it again. While I understand that the techs may not have been trained for this specific car, the service has been poor. I have asked about the disappearing settings and was told by a tech that the car thinks someone else is driving it. Another tech was unable to locate the engine temperature gauge, which is not on the dash. However, I was able to find it by hitting a button on the steering wheel, along with a few other gauges that really should have been on the dash. Fumbling to find them while driving makes no sense. Based on my experience, I would not purchase or recommend a Genesis.
Vern Howe 2024-10-11
Vehicle year: 2022
My car has been in the shop several times and now the latest is 3 weeks. It is unsafe to drive as it cuts out while driving and decelerates and accelerates without warning. It is clear that the car is a lemon and I demand a resolution to this issue. I will not put myself or my daughter in danger by driving this car again. It is imperative that this matter is resolved immediately.