Genesis G80 problems
The Genesis G80 (Korean: 제네시스 G80) is an executive sedan manufactured by South Korean luxury marque Genesis, which is owned by Hyundai Motor Company. The G80 model was previously introduced as the second-generation Hyundai Genesis model (DH) and then rebranded as the G80 in 2016 after Genesis Motor was established as a separate luxury division of Hyundai.
First generation (DH; 2016)
The vehicle debuted as the updated version of the Hyundai Genesis at the 2016 North American International Auto Show, followed by the 2016 Busan Motor Show. South Korean models went on sale in July 2016 with US models selling in September 2016 as a 2017 model year vehicle. Powertrains available included 3.8, 3.8 HTRAC, 5.0, and 5.0 HTRAC. The Russian market release in 2017 included a 2.0-liter Theta turbocharged engine that produced 180 kW (245 PS), eight-speed automatic and all-wheel drive.
G80 Sport
The Genesis G80 Sport (2017–2020) has a twin-turbo 3.3-liter V6 engine producing 272 kW (370 PS), features sport-styled bumpers, quad-exhaust tips, staggered nineteen-inch wheels, copper tint accent chrome, copper leather stitching and a mesh grille. The vehicle also comes standard with the Ultimate trim, technology package, heads-up display, panoramic sunroof, suede liner and Napa leather. The vehicle debuted at the 2016 Busan Motor Show, followed by the 2016 Los Angeles Auto Show, and the 2017 North American International Auto Show. US models were sold as 2018, 2019, 2020 model year vehicles.
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Genesis G80 model years
Common Genesis G80 problems
The Genesis G80 is a popular luxury midsize car, but it has not been known for its overall reliability and consistency, especially compared to other midsize cars. Despite these improvements, there are still common problems reported by Genesis G80 owners.
One common issue is broken brake pads, which can be dangerous and costly to repair. Brake pads are a crucial component of a car's braking system, and when they wear down or break, it can affect the vehicle's ability to stop effectively. This can lead to accidents and costly repairs.
Another common problem is broken spark plugs, which can cause a variety of issues, including reduced engine performance, increased fuel consumption, and difficulty starting the car. Spark plugs are responsible for igniting the fuel in the engine, and when they fail, it can cause significant problems with the car's performance.
Transmission problems are also a common issue with the Genesis G80, with some owners reporting issues with shifting, slipping, and jerking. Transmission problems can be caused by a variety of factors, including low fluid levels, worn-out gears, and faulty sensors. These issues can be costly to repair, and in some cases, may require a complete transmission replacement.
Stressing failures are another problem reported by Genesis G80 owners, although the specifics of this issue are not detailed in the search results. It is possible that stressing failures could refer to issues with the car's electrical system, which can be caused by a variety of factors, including worn-out wiring, blown fuses, and faulty sensors.
Forward collision-avoidance problems are also a concern for Genesis G80 owners, with some reporting issues with the car's collision-avoidance system. This system is designed to alert drivers to potential collisions and, in some cases, apply the brakes automatically to prevent or mitigate the impact. When it fails, it can increase the risk of accidents and collisions.
In addition to these common problems, some Genesis G80 owners have reported issues with the car's side mirrors, which may not actuate for reverse or collapse when locked. This can be a frustrating issue, especially for those who use the mirrors to park in tight spaces.
Another issue reported by some Genesis G80 owners is a battery that goes dead if the car is not started daily. This can be caused by a variety of factors, including a faulty battery, a problem with the car's electrical system, or a lack of use.
In conclusion, while the Genesis G80 has improved in reliability in recent years, there are still common problems reported by owners. These issues include broken brake pads, broken spark plugs, transmission problems, stressing failures, forward collision-avoidance problems, issues with the car's side mirrors, and a battery that goes dead if the car is not started daily. It is essential to be aware of these potential issues when purchasing a used Genesis G80 and to ensure that any necessary repairs are made promptly to avoid more significant problems down the line.
Are Genesis G80 reliable cars?
Quality and Reliability 85.0/100
The 2024 Genesis G80 has a predicted reliability score of 85 out of 100.
Do Genesis have engine problems?
Genesis is recalling 2019-2022 G70 sedans, 2018-2020 G80 sedans, and 2017-2022 G90 sedans equipped with 3.3-liter turbocharged V6 engines because an oil leak may develop and cause a fire. 28,349 vehicles are included in the vehicle. Earlier this month, Kia recalled some vehicles for the same issue with the same engine.
How long will a Genesis G80 last?
The Genesis G80 is capable of holding up well past the 100,000-mile mark and has been tested by independent organizations to confirm its durability. Critical systems in the G80 like the engine, transmission, and brakes tend to perform without major problems well into the tens of thousands of miles driven.
What are the issues in Genesis cars?
Hyundai is recalling more than 30,000 Genesis vehicles due to a potentially deadly crash hazard with certain models, the National Highway Traffic Safety Administration reports. Federal safety regulators published the recall Tuesday after learning the fuel pump may fail, which can result in a loss of drive power.
Percentage distribution of complaints by Genesis G80 years
We have researched Genesis problems and analysed all the complaints filed against Genesis G80 cars and compiled the top 5 most problematic Genesis G80 model years:
Below you can see the percentage distribution of known problems by Genesis G80 model years.
Distribution of the number of complaints by Genesis G80 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Genesis G80 car problems categorized by type of issue
After analysing all complaints related to Genesis G80 , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Unknown or other problems
- Engine problems
- Service brakes problems
- Steering problems
The graph below shows statistics for all Genesis G80 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by G80 model years
A total of 6 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by G80 model years
There were a total of 5 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 156 complaints about various vehicle components related to the Genesis G80 . Below are the 25 most recent complaints reported for Genesis G80 vehicles.
Latest 25 complaints
Genesis G80 2018
- Date Of Incident: 2021-08-01
- Date Complaint: 2024-09-11
- VIN: KMHGN4JE4JU
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: Whenever I drive long distance like 1 or more hours, AC has problem. It worksd fine in short local distance. I see a lot of drivers have the same issue if you click the link below. During the hottest season, it can become very dangerous. I live in San Angelo, TX, and there is no Genesis dealership in here. Hyundae dealership couldn't figure it out. The nearest Genesis dealership takes 3 hours from my house. I paid for extended warranty which will expire within 4 months, and its useless unless it can get fixed. [XXX] (It's not a easy fix to Genesis service.) Please help me to resolvbe the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Genesis G80 2021
- Date Of Incident: 2024-07-14
- Date Complaint: 2024-09-09
- VIN: KMTGC4SD8MU
- Components: SERVICE BRAKES
- Summary: Brake pedal concern. When pressing the brake pedal in Drive but while the vehicle is not moving there is a tapping sound and feeling coming from the brake pedal.
Genesis G80 2017
- Date Of Incident: 2024-03-30
- Date Complaint: 2024-08-30
- VIN: KMHGN4JE9HU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2017 Genesis G80. The contact stated that while the vehicle was parked for a while, the contact attempted to restart the vehicle, but the vehicle failed to start. The vehicle was towed to a dealer and the contact was informed that the starter had failed. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); which stated that the starter relay kit needed to be replaced. The dealer diagnosed the vehicle and determined that the starter assembly had failed. The dealer was in contact with the manufacturer and confirmed that the manufacturer had denied assisting with the starter assembly repair. The vehicle had not been repaired. The manufacturer had been made aware of the failure. The failure mileage was unknown.
Genesis G80 2018
- Date Of Incident: 2024-08-14
- Date Complaint: 2024-08-14
- VIN: KMHGN4JE1JU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2018 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
Genesis G80 2019
- Date Of Incident: 2024-08-06
- Date Complaint: 2024-08-06
- VIN: KMTFN4JE3KU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2019 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Genesis G80 2018
- Date Of Incident: 2024-08-06
- Date Complaint: 2024-08-06
- VIN: KMHGN4JE8JU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2018 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Genesis G80 2017
- Date Of Incident: 2019-01-15
- Date Complaint: 2024-07-24
- VIN: KMHGN4JE3HU
- Components: POWER TRAIN
- Summary: The contact owns a 2017 Genesis G80. The contact stated occasionally while shifting into gear, the vehicle jolted, with an abnormal sound coming from underneath the hood. There was no warning light illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired because the warranty had expired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Genesis G80 2018
- Date Of Incident: 2024-07-05
- Date Complaint: 2024-07-24
- VIN: KMHGN4JE7JU
- Components: STRUCTURE
- Summary: Rear passenger door behind the driver side of vehicle will not open up it causes safety issues for passengers and not being able to exit or enter through that door. It is not an electronic problem as the other three doors operate correctly. This vehicle has only 52,000 miles.
Genesis G80 2018
- Date Of Incident: 2024-07-06
- Date Complaint: 2024-07-23
- VIN: KMHGN4JB2JU
- Components: EXTERIOR LIGHTING
- Summary: When driving at night and using the headlight switch's flash feature, the headlights go out completely when in AUTO mode. In manual mode, the headlights will be constantly on bright and will not allow the lights to dim. I took the car to the dealership and they confirmed what I was describing and said that the multifunction switch is faulty. I had a prior year Hyundai that has the same type of switch and was having the same issues reported. A TSB was issued for that vehicle to have the multifunction switch replaced. Seeing as how these vehicles are the same exact vehicles (just under a different brand name) and are having the same issues, I'm wondering if the Genesis should be covered under the same bulletin.
Genesis G80 2019
- Date Of Incident: 2024-07-12
- Date Complaint: 2024-07-12
- VIN: KMTFN4JE1KU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2019 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Genesis G80 2019
- Date Of Incident: 2024-07-08
- Date Complaint: 2024-07-08
- VIN: KMTFN4JE7KU
- Components: UNKNOWN OR OTHER
- Summary: The recall has been open for 5 months with no remedy from the manufacturer.
Genesis G80 2018
- Date Of Incident: 2024-02-15
- Date Complaint: 2024-07-04
- VIN: KMHGN4JE7JU
- Components: ENGINE
- Summary: Genesis issued the recall in mid-February and there is still not a remedy. We are supposed to park our auto outside and not in the garage. As we live in Florida and it is very hot and it is hurricane season, it is intolerably hot to park outside and, in the event of a hurricane or thunderstorm with hail, we cannot park outside without risking damage to our auto. It has been nearly five months since the recall which should be sufficient time for Genesis to have a solution to the problem. Also, they are not offering any compensation for the additional hardship due to having to park outside such as having to wash the car more frequently. I will also be contacting my congressman to followup with your agency.
Genesis G80 2019
- Date Of Incident: 2022-05-15
- Date Complaint: 2024-06-27
- VIN: KMTFN4JE5KU
- Components: VISIBILITY
- Summary: The contact owns a 2019 Genesis G80. The contact stated that on one occasion while the vehicle was turned off, the driver’s door was slammed hard, and the driver’s side mirror popped out. The contact stated that on another occasion while turned off, the driver’s door was slammed, and the passenger’s side mirror popped out. The vehicle was taken to a dealer twice where it was determined that the mirrors needed to be replaced. The vehicle was repaired but the failure recurred with the driver’s side mirror. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.
Genesis G80 2017
- Date Of Incident: 2024-06-21
- Date Complaint: 2024-06-21
- VIN: KMHGN4JE4HU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2017 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Genesis G80 2018
- Date Of Incident: 2024-06-18
- Date Complaint: 2024-06-19
- VIN: KMHGN4JE6JU
- Components: STEERING
- Summary: When turning, steering wheel sticks and does not return to center. It is necessary to use some additional effort to force the wheel back to center. No warning lamps or diagnostic trouble codes. Clear safety issue that has been documented by numerous other owners of the Genesis G80, and a known issue by Hyundai Motors / Genesis, as they will replace the Rack Mounted Motor-Driven Power Steering Assembly under the manufacturer's warranty. My vehicle is a few months out of warranty, with estimated repair cost of approximately $5k. For all owners of a 2018 Genesis G80, the warranty should be extended to cover this defective part, or a safety recall instituted. See Genesis TSB # 20-ST-004HG.
Latest 5 recalls Genesis G80
The National Highway Traffic Safety Administration (NHTSA) has issued 21 recalls for different components of the Genesis G80.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Genesis G80 2023
- Report Received Date: 2024-04-19
- Manufacturer: Hyundai Motor America
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2022-2023 Genesis GV70, GV80, G80, and G90 vehicles. The fuel pump may fail, which can result in a loss of drive power.
- Consequence: A loss of drive power can increase the risk of a crash.
- Remedy: Dealers will inspect and replace the fuel pump assembly, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 022G. This recall is an expansion of recall number 23V-630.
- Model: Genesis G80 2022
- Report Received Date: 2024-04-19
- Manufacturer: Hyundai Motor America
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2022-2023 Genesis GV70, GV80, G80, and G90 vehicles. The fuel pump may fail, which can result in a loss of drive power.
- Consequence: A loss of drive power can increase the risk of a crash.
- Remedy: Dealers will inspect and replace the fuel pump assembly, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 022G. This recall is an expansion of recall number 23V-630.
- Model: Genesis G80 2020
- Report Received Date: 2024-03-08
- Manufacturer: Hyundai Motor America
- Components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2018-2020 Genesis G80, 2017-2022 G90, and 2019-2022 G70 vehicles equipped with a 3.3-liter V6 turbocharged engine. The left turbocharger oil feed pipe may deteriorate and leak oil.
- Consequence: An oil leak in the presence of hot engine components can increase the risk of an engine compartment fire.
- Remedy: Dealers will replace the left turbocharger oil feed pipe, free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 019G. This recall expands and replaces recall number 19V-538. Vehicles previously repaired under 19V-538 will need to have the new remedy completed.
- Model: Genesis G80 2019
- Report Received Date: 2024-03-08
- Manufacturer: Hyundai Motor America
- Components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2018-2020 Genesis G80, 2017-2022 G90, and 2019-2022 G70 vehicles equipped with a 3.3-liter V6 turbocharged engine. The left turbocharger oil feed pipe may deteriorate and leak oil.
- Consequence: An oil leak in the presence of hot engine components can increase the risk of an engine compartment fire.
- Remedy: Dealers will replace the left turbocharger oil feed pipe, free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 019G. This recall expands and replaces recall number 19V-538. Vehicles previously repaired under 19V-538 will need to have the new remedy completed.
- Model: Genesis G80 2018
- Report Received Date: 2024-03-08
- Manufacturer: Hyundai Motor America
- Components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2018-2020 Genesis G80, 2017-2022 G90, and 2019-2022 G70 vehicles equipped with a 3.3-liter V6 turbocharged engine. The left turbocharger oil feed pipe may deteriorate and leak oil.
- Consequence: An oil leak in the presence of hot engine components can increase the risk of an engine compartment fire.
- Remedy: Dealers will replace the left turbocharger oil feed pipe, free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 019G. This recall expands and replaces recall number 19V-538. Vehicles previously repaired under 19V-538 will need to have the new remedy completed.
Latest negative Genesis G80 car reviews
Latest positive Genesis G80 car reviews
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Vehicle year: 2019
The Genesis is truly the best car out there when it comes to quality, luxury, and service. I personally own the G80 and it surpasses any other car I have previously leased. The service is exceptional - they pick up my car, service it, detail it, and even fill up the tank with gas before dropping it off in my driveway. The car is equipped with self-driving technology, heated seats in the front and back, smart cruise, and is incredibly comfortable on long trips. It truly is a luxury car in every sense of the word. I absolutely love it!
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Vehicle year: 2018
I recently purchased a 2018 Genesis G80 and wanted to share my thoughts on it. While I had some issues with my previous 2016 Genesis, I was pleased to find that the 2018 model has most of the safety features that were previously optional, and it runs quietly without any transmission whine. The safety features, such as the Adaptive Speed Control and Blind Spot Monitoring, are impressive and have taken some getting used to. The Lane Assist feature works well in keeping you in your lane, but it can be a bit tricky when approaching an exit. Overall, I am happy with my purchase and would recommend the 2018 Genesis G80 to others.This feature is really helpful in reducing the need to turn your head to check the blind spot. However, old habits die hard and I still find myself turning to check the blind spot even when the indication on the mirror is clear. The Cross Traffic Monitor has already saved me from getting into an accident with someone who was in more of a hurry than me! The base model of this car comes with so many safety features that it would take me a long time to critique each one. Suffice it to say, they are all there for a reason and so far, they have all worked as designed. Kudos to Genesis for making them standard instead of optional. The exterior of the car has not changed much from the 2016 model and it is still a real head-turner. Mine is Casablanca White and it looks fantastic. I have received many compliments on the paint and car design. As for performance, I have the base 6 cylinder and it has more than enough power for my needs. The 6 cylinder is more than sufficient unless you plan on drag racing the car. The only minor complaints I have are about the gas mileage and the suspension. Hopefully, the gas mileage will improve after the engine break-in period. The suspension is a little stiffer than expected for a luxury car, but it's still comfortable enough. If I could, I would soften the ride a bit. The interior is on par with more expensive luxury cars. The seats are comfortable, the sound system is great, and the 8-inch display is a must-have item. The dash layout is excellent and all controls are easily reachable by the driver and positioned correctly. The A/C works as designed. I'm 6'2I'm not sure why some items on the car aren't covered for the full term warranty, but I'm happy to see that Genesis now offers different specific length extended warranties (such as a two year or five year warranty) to cover these items. I'm really glad I gave Genesis another chance; this car is a keeper!
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Vehicle year: 2017
2017 Genesis G80 Review: Hi there! I've been driving my G80 for over 2 weeks now and I just have to say, WOW! I absolutely love everything about it - the power, comfort, and tech features are all top-notch. After test driving most of the mid-size luxury cars over the past 2 months, I was completely surprised by the Genesis G80. Driving up and down the SF Bay Area has suddenly become so much more enjoyable, especially on 280! Everyone who's been in my G80 has been impressed by the plush interior, quality leather, and spacious back seats. I also really appreciate all the thoughtful features included in my G80, like the automatic vehicle hold which eases the stress of stop-and-go traffic, and the innovative hands-free trunk which opens automatically if it detects your smart key as being nearby for more than 3 seconds. Plus, the 10YR/100K Miles warranty and
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Vehicle year: 2018
I've been driving this car for a week now and I'm amazed by the difference. The 2017 Genesis brand came along with a Hyundai Genesis for 2017, but the 2018 G80 made by Genesis is the real deal because the quality and feel are just too different. I'm saying this because I had a 2016 Hyundai Genesis signature package. When I was testing the car, I think it might be underrated. It says 365hp/376lb-ft, but I'm getting around 5 and sub 5 0-60 runs, so I want to go dyno the car for curiosity's sake. However, my only complaint about this car is that there's no ambient lighting. Why? Just look at the E-Class interior and how beautiful it is (however cheap feeling it may be). Also, for those who will be driving in the city, beware. On the highway, I can get 30 mpg being careful on eco and realistically 25 mpg driving normally, but I drove about 150 miles so far of city only after filling up, and I have been getting around 10 mpg. You guys have been warned.
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Vehicle year: 2018
Hello! I upgraded from my original Hyundai Genesis with 3.8 to the 2018 3.3t two years ago and I couldn't be happier. The interior of the car is quite similar, but with the exception of nicer leather, alcantera headliner and carbon fiber inserts, it feels like a whole new level of luxury. The exterior is also a step up, with a nicer front end and wheel package that I personally love. However, the real difference is in the engine and handling, which takes this car to a whole new level compared to my 2015 Genesis. I've owned this car for two years now and it has been trouble-free. It's a fun adult car with good power, without the attention-seeking noise of most sport sedans. If you're in the market for a 4-5 seater for business, this car will be a bargain on the used market. Just make sure to regularly maintain it and you'll be saving money compared to your pals with MB, Audi and BMW’s. Say goodbye to the Germans, because the Koreans have arrived!
Are you having problems with your Genesis G80?
Coby Russel 2025-01-24
Vehicle year: 2023
The car is absolutely gorgeous both inside and out! I can't help but love it, even though there's been a bit of trouble with the moonroof rattling. Despite four trips to the service center and countless hours lost, the rattling sounds have been mostly eliminated. It's a shame that I won't be able to keep it in the family for as long as I'd hoped, but overall it's still a very good car.
Stephen Wisozk 2025-01-20
Vehicle year: 2022
I purchased a new 2022 G80 in April and while it was a decent vehicle, I did experience a few issues. Living in the desert, I found that running the navigation caused the back of the display (facing the front windshield) to get very hot, to the point where I could burn my hand by touching it. Unfortunately, I wasn't able to verify this with the service department of the dealership I purchased the vehicle from, as they were difficult to reach. This was the biggest negative of owning the vehicle. I believe that if Genesis wants to be considered a luxury brand, their dealerships need to improve their customer service and treat their customers with the same level of care as other luxury brands such as BMW and Mercedes. This includes answering phones, responding to emails, having loaner vehicles available after being reserved, and greeting customers politely. Unfortunately, I was so fed up with the treatment by their service department that in November, I decided to trade in my G80 for a more established brand that understands the needs of their customer base.
Richard Koss 2024-11-01
Vehicle year: 2023
In my experience, I found this car to be quite dangerous to drive due to its slow acceleration. When I needed to quickly accelerate, the car had a terrible lag/hesitation, which made it difficult to blend into traffic. I had to pump the pedal out of desperation, which took too long and nearly caused an accident. I contacted the nearest Genesis dealership, but they were unable to see me for two months. I had to travel outside my area to another Genesis dealer who checked the car and told me that the slow acceleration issue is normal. They suggested putting it in sport mode, but the problem persisted. I had to change the way I drove the car to avoid accidents. Additionally, I found the seat to be very hard and uncomfortable, and the car rode rough and stiff. The technology was not very intuitive, and I had to have the dealership tech expert explain how to use things. It comes with two owner's manuals an inch thick each, which can be overwhelming. Despite these issues, I appreciated the car's nice styling. Overall, I did not feel safe driving this car and believe that Genesis needs to address this problem. However, I appreciate the efforts of the dealership to help me with the issue.
Fredy Ortiz 2024-10-27
Vehicle year: 2020
When we first got this car, the dealer had some trouble getting the tires balanced and had the car for over a week deciding what to do with it. Finally, they replaced 3 tires, claiming that the road force was too high on 3 of the 4 tires. I was surprised that they didn't replace all 4. Unfortunately, the tires have always flat spotted badly, so the first 15 miles or so in lower temps were miserable. The flat spotting has caused the Michelins to wear poorly, which means a lot of road noise. I've had the tires rotated at each oil service, but they have cupped badly. The rear end whines from 45 mph down to about 25 when slowing down. The speed control loses 2-3 mph on a slight grade before catching a gear or two to get back up to speed. The adaptive cruise won't let you get within a couple of hundred feet of the car in front, which means cars are constantly cutting in front and slowing the car. Unfortunately, there's no sensitivity setting for the adaptive cruise, and you can't shut it off, so you're stuck with it. The front parking sensors work about every 10th time you drive the car, with no rhyme or reason as to why or when they will work. The technology on this car would be fine if you wanted some Korean dude telling you how to drive, but if you don't like it, you're stuck with it. Despite these issues, the G80 is a great looking car. However, it has been the most annoying car that I have ever owned. I was surprised to see so many 5-star ratings, but I guess I just ended up with a bad one. Although the dealer acted somewhat put out when we had the tire issue early on, I figured it was a waste of time trying to get them fixed with all the other problems. I received a couple of quality surveys after I got the car, but when I addressed the issues I was having, the surveys stopped. I can't wait to unload this car.
Jordon Connelly 2024-09-12
Vehicle year: 2022
In my experience, I found this car to be quite dangerous to drive due to its slow acceleration. When I needed to quickly accelerate, the car had a terrible lag/hesitation, which made it difficult to blend into traffic. I had to pump the pedal out of desperation, which took too long and nearly caused an accident. I contacted the nearest Genesis dealership, but they were unable to see me for two months. I had to travel outside my area to another Genesis dealer who checked the car and told me that the slow acceleration issue is normal. They suggested putting it in sport mode, but the problem persisted. I had to change the way I drove the car to avoid accidents. Additionally, I found the seat to be very hard and uncomfortable, and the car rode rough and stiff. The technology was not very intuitive, and I had to have the dealership tech expert explain how to use things. It comes with two owner's manuals an inch thick each, which can be overwhelming. Despite its nice styling, I did not feel safe driving this car. In my opinion, Genesis needs to address this issue to compete with other luxury car makers.