Genesis G80 problems
The Genesis G80 (Korean: 제네시스 G80) is an executive sedan manufactured by South Korean luxury marque Genesis, which is owned by Hyundai Motor Company. The G80 model was previously introduced as the second-generation Hyundai Genesis model (DH) and then rebranded as the G80 in 2016 after Genesis Motor was established as a separate luxury division of Hyundai.
First generation (DH; 2016)
The vehicle debuted as the updated version of the Hyundai Genesis at the 2016 North American International Auto Show, followed by the 2016 Busan Motor Show. South Korean models went on sale in July 2016 with US models selling in September 2016 as a 2017 model year vehicle. Powertrains available included 3.8, 3.8 HTRAC, 5.0, and 5.0 HTRAC. The Russian market release in 2017 included a 2.0-liter Theta turbocharged engine that produced 180 kW (245 PS), eight-speed automatic and all-wheel drive.
G80 Sport
The Genesis G80 Sport (2017–2020) has a twin-turbo 3.3-liter V6 engine producing 272 kW (370 PS), features sport-styled bumpers, quad-exhaust tips, staggered nineteen-inch wheels, copper tint accent chrome, copper leather stitching and a mesh grille. The vehicle also comes standard with the Ultimate trim, technology package, heads-up display, panoramic sunroof, suede liner and Napa leather. The vehicle debuted at the 2016 Busan Motor Show, followed by the 2016 Los Angeles Auto Show, and the 2017 North American International Auto Show. US models were sold as 2018, 2019, 2020 model year vehicles.
Social links
Genesis G80 model years
Common Genesis G80 problems
The Genesis G80 is a popular luxury midsize car, but it has not been known for its overall reliability and consistency, especially compared to other midsize cars. Despite these improvements, there are still common problems reported by Genesis G80 owners.
One common issue is broken brake pads, which can be dangerous and costly to repair. Brake pads are a crucial component of a car's braking system, and when they wear down or break, it can affect the vehicle's ability to stop effectively. This can lead to accidents and costly repairs.
Another common problem is broken spark plugs, which can cause a variety of issues, including reduced engine performance, increased fuel consumption, and difficulty starting the car. Spark plugs are responsible for igniting the fuel in the engine, and when they fail, it can cause significant problems with the car's performance.
Transmission problems are also a common issue with the Genesis G80, with some owners reporting issues with shifting, slipping, and jerking. Transmission problems can be caused by a variety of factors, including low fluid levels, worn-out gears, and faulty sensors. These issues can be costly to repair, and in some cases, may require a complete transmission replacement.
Stressing failures are another problem reported by Genesis G80 owners, although the specifics of this issue are not detailed in the search results. It is possible that stressing failures could refer to issues with the car's electrical system, which can be caused by a variety of factors, including worn-out wiring, blown fuses, and faulty sensors.
Forward collision-avoidance problems are also a concern for Genesis G80 owners, with some reporting issues with the car's collision-avoidance system. This system is designed to alert drivers to potential collisions and, in some cases, apply the brakes automatically to prevent or mitigate the impact. When it fails, it can increase the risk of accidents and collisions.
In addition to these common problems, some Genesis G80 owners have reported issues with the car's side mirrors, which may not actuate for reverse or collapse when locked. This can be a frustrating issue, especially for those who use the mirrors to park in tight spaces.
Another issue reported by some Genesis G80 owners is a battery that goes dead if the car is not started daily. This can be caused by a variety of factors, including a faulty battery, a problem with the car's electrical system, or a lack of use.
In conclusion, while the Genesis G80 has improved in reliability in recent years, there are still common problems reported by owners. These issues include broken brake pads, broken spark plugs, transmission problems, stressing failures, forward collision-avoidance problems, issues with the car's side mirrors, and a battery that goes dead if the car is not started daily. It is essential to be aware of these potential issues when purchasing a used Genesis G80 and to ensure that any necessary repairs are made promptly to avoid more significant problems down the line.
Are Genesis G80 reliable cars?
Quality and Reliability 85.0/100
The 2024 Genesis G80 has a predicted reliability score of 85 out of 100.
Do Genesis have engine problems?
Genesis is recalling 2019-2022 G70 sedans, 2018-2020 G80 sedans, and 2017-2022 G90 sedans equipped with 3.3-liter turbocharged V6 engines because an oil leak may develop and cause a fire. 28,349 vehicles are included in the vehicle. Earlier this month, Kia recalled some vehicles for the same issue with the same engine.
How long will a Genesis G80 last?
The Genesis G80 is capable of holding up well past the 100,000-mile mark and has been tested by independent organizations to confirm its durability. Critical systems in the G80 like the engine, transmission, and brakes tend to perform without major problems well into the tens of thousands of miles driven.
What are the issues in Genesis cars?
Hyundai is recalling more than 30,000 Genesis vehicles due to a potentially deadly crash hazard with certain models, the National Highway Traffic Safety Administration reports. Federal safety regulators published the recall Tuesday after learning the fuel pump may fail, which can result in a loss of drive power.
Percentage distribution of complaints by Genesis G80 years
We have researched Genesis problems and analysed all the complaints filed against Genesis G80 cars and compiled the top 5 most problematic Genesis G80 model years:
Below you can see the percentage distribution of known problems by Genesis G80 model years.
Distribution of the number of complaints by Genesis G80 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Genesis G80 car problems categorized by type of issue
After analysing all complaints related to Genesis G80 , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Unknown or other problems
- Engine problems
- Service brakes problems
- Steering problems
The graph below shows statistics for all Genesis G80 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by G80 model years
A total of 6 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by G80 model years
There were a total of 5 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 156 complaints about various vehicle components related to the Genesis G80 . Below are the 25 most recent complaints reported for Genesis G80 vehicles.
Latest 25 complaints
Genesis G80 2018
- Date Of Incident: 2021-08-01
- Date Complaint: 2024-09-11
- VIN: KMHGN4JE4JU
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: Whenever I drive long distance like 1 or more hours, AC has problem. It worksd fine in short local distance. I see a lot of drivers have the same issue if you click the link below. During the hottest season, it can become very dangerous. I live in San Angelo, TX, and there is no Genesis dealership in here. Hyundae dealership couldn't figure it out. The nearest Genesis dealership takes 3 hours from my house. I paid for extended warranty which will expire within 4 months, and its useless unless it can get fixed. [XXX] (It's not a easy fix to Genesis service.) Please help me to resolvbe the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Genesis G80 2021
- Date Of Incident: 2024-07-14
- Date Complaint: 2024-09-09
- VIN: KMTGC4SD8MU
- Components: SERVICE BRAKES
- Summary: Brake pedal concern. When pressing the brake pedal in Drive but while the vehicle is not moving there is a tapping sound and feeling coming from the brake pedal.
Genesis G80 2017
- Date Of Incident: 2024-03-30
- Date Complaint: 2024-08-30
- VIN: KMHGN4JE9HU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2017 Genesis G80. The contact stated that while the vehicle was parked for a while, the contact attempted to restart the vehicle, but the vehicle failed to start. The vehicle was towed to a dealer and the contact was informed that the starter had failed. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); which stated that the starter relay kit needed to be replaced. The dealer diagnosed the vehicle and determined that the starter assembly had failed. The dealer was in contact with the manufacturer and confirmed that the manufacturer had denied assisting with the starter assembly repair. The vehicle had not been repaired. The manufacturer had been made aware of the failure. The failure mileage was unknown.
Genesis G80 2018
- Date Of Incident: 2024-08-14
- Date Complaint: 2024-08-14
- VIN: KMHGN4JE1JU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2018 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
Genesis G80 2019
- Date Of Incident: 2024-08-06
- Date Complaint: 2024-08-06
- VIN: KMTFN4JE3KU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2019 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Genesis G80 2018
- Date Of Incident: 2024-08-06
- Date Complaint: 2024-08-06
- VIN: KMHGN4JE8JU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2018 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Genesis G80 2017
- Date Of Incident: 2019-01-15
- Date Complaint: 2024-07-24
- VIN: KMHGN4JE3HU
- Components: POWER TRAIN
- Summary: The contact owns a 2017 Genesis G80. The contact stated occasionally while shifting into gear, the vehicle jolted, with an abnormal sound coming from underneath the hood. There was no warning light illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired because the warranty had expired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Genesis G80 2018
- Date Of Incident: 2024-07-05
- Date Complaint: 2024-07-24
- VIN: KMHGN4JE7JU
- Components: STRUCTURE
- Summary: Rear passenger door behind the driver side of vehicle will not open up it causes safety issues for passengers and not being able to exit or enter through that door. It is not an electronic problem as the other three doors operate correctly. This vehicle has only 52,000 miles.
Genesis G80 2018
- Date Of Incident: 2024-07-06
- Date Complaint: 2024-07-23
- VIN: KMHGN4JB2JU
- Components: EXTERIOR LIGHTING
- Summary: When driving at night and using the headlight switch's flash feature, the headlights go out completely when in AUTO mode. In manual mode, the headlights will be constantly on bright and will not allow the lights to dim. I took the car to the dealership and they confirmed what I was describing and said that the multifunction switch is faulty. I had a prior year Hyundai that has the same type of switch and was having the same issues reported. A TSB was issued for that vehicle to have the multifunction switch replaced. Seeing as how these vehicles are the same exact vehicles (just under a different brand name) and are having the same issues, I'm wondering if the Genesis should be covered under the same bulletin.
Genesis G80 2019
- Date Of Incident: 2024-07-12
- Date Complaint: 2024-07-12
- VIN: KMTFN4JE1KU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2019 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Genesis G80 2019
- Date Of Incident: 2024-07-08
- Date Complaint: 2024-07-08
- VIN: KMTFN4JE7KU
- Components: UNKNOWN OR OTHER
- Summary: The recall has been open for 5 months with no remedy from the manufacturer.
Genesis G80 2018
- Date Of Incident: 2024-02-15
- Date Complaint: 2024-07-04
- VIN: KMHGN4JE7JU
- Components: ENGINE
- Summary: Genesis issued the recall in mid-February and there is still not a remedy. We are supposed to park our auto outside and not in the garage. As we live in Florida and it is very hot and it is hurricane season, it is intolerably hot to park outside and, in the event of a hurricane or thunderstorm with hail, we cannot park outside without risking damage to our auto. It has been nearly five months since the recall which should be sufficient time for Genesis to have a solution to the problem. Also, they are not offering any compensation for the additional hardship due to having to park outside such as having to wash the car more frequently. I will also be contacting my congressman to followup with your agency.
Genesis G80 2019
- Date Of Incident: 2022-05-15
- Date Complaint: 2024-06-27
- VIN: KMTFN4JE5KU
- Components: VISIBILITY
- Summary: The contact owns a 2019 Genesis G80. The contact stated that on one occasion while the vehicle was turned off, the driver’s door was slammed hard, and the driver’s side mirror popped out. The contact stated that on another occasion while turned off, the driver’s door was slammed, and the passenger’s side mirror popped out. The vehicle was taken to a dealer twice where it was determined that the mirrors needed to be replaced. The vehicle was repaired but the failure recurred with the driver’s side mirror. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.
Genesis G80 2017
- Date Of Incident: 2024-06-21
- Date Complaint: 2024-06-21
- VIN: KMHGN4JE4HU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2017 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Genesis G80 2018
- Date Of Incident: 2024-06-18
- Date Complaint: 2024-06-19
- VIN: KMHGN4JE6JU
- Components: STEERING
- Summary: When turning, steering wheel sticks and does not return to center. It is necessary to use some additional effort to force the wheel back to center. No warning lamps or diagnostic trouble codes. Clear safety issue that has been documented by numerous other owners of the Genesis G80, and a known issue by Hyundai Motors / Genesis, as they will replace the Rack Mounted Motor-Driven Power Steering Assembly under the manufacturer's warranty. My vehicle is a few months out of warranty, with estimated repair cost of approximately $5k. For all owners of a 2018 Genesis G80, the warranty should be extended to cover this defective part, or a safety recall instituted. See Genesis TSB # 20-ST-004HG.
Latest 5 recalls Genesis G80
The National Highway Traffic Safety Administration (NHTSA) has issued 21 recalls for different components of the Genesis G80.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Genesis G80 2023
- Report Received Date: 2024-04-19
- Manufacturer: Hyundai Motor America
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2022-2023 Genesis GV70, GV80, G80, and G90 vehicles. The fuel pump may fail, which can result in a loss of drive power.
- Consequence: A loss of drive power can increase the risk of a crash.
- Remedy: Dealers will inspect and replace the fuel pump assembly, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 022G. This recall is an expansion of recall number 23V-630.
- Model: Genesis G80 2022
- Report Received Date: 2024-04-19
- Manufacturer: Hyundai Motor America
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2022-2023 Genesis GV70, GV80, G80, and G90 vehicles. The fuel pump may fail, which can result in a loss of drive power.
- Consequence: A loss of drive power can increase the risk of a crash.
- Remedy: Dealers will inspect and replace the fuel pump assembly, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 022G. This recall is an expansion of recall number 23V-630.
- Model: Genesis G80 2020
- Report Received Date: 2024-03-08
- Manufacturer: Hyundai Motor America
- Components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2018-2020 Genesis G80, 2017-2022 G90, and 2019-2022 G70 vehicles equipped with a 3.3-liter V6 turbocharged engine. The left turbocharger oil feed pipe may deteriorate and leak oil.
- Consequence: An oil leak in the presence of hot engine components can increase the risk of an engine compartment fire.
- Remedy: Dealers will replace the left turbocharger oil feed pipe, free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 019G. This recall expands and replaces recall number 19V-538. Vehicles previously repaired under 19V-538 will need to have the new remedy completed.
- Model: Genesis G80 2019
- Report Received Date: 2024-03-08
- Manufacturer: Hyundai Motor America
- Components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2018-2020 Genesis G80, 2017-2022 G90, and 2019-2022 G70 vehicles equipped with a 3.3-liter V6 turbocharged engine. The left turbocharger oil feed pipe may deteriorate and leak oil.
- Consequence: An oil leak in the presence of hot engine components can increase the risk of an engine compartment fire.
- Remedy: Dealers will replace the left turbocharger oil feed pipe, free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 019G. This recall expands and replaces recall number 19V-538. Vehicles previously repaired under 19V-538 will need to have the new remedy completed.
- Model: Genesis G80 2018
- Report Received Date: 2024-03-08
- Manufacturer: Hyundai Motor America
- Components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2018-2020 Genesis G80, 2017-2022 G90, and 2019-2022 G70 vehicles equipped with a 3.3-liter V6 turbocharged engine. The left turbocharger oil feed pipe may deteriorate and leak oil.
- Consequence: An oil leak in the presence of hot engine components can increase the risk of an engine compartment fire.
- Remedy: Dealers will replace the left turbocharger oil feed pipe, free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 019G. This recall expands and replaces recall number 19V-538. Vehicles previously repaired under 19V-538 will need to have the new remedy completed.
Latest negative Genesis G80 car reviews
Latest positive Genesis G80 car reviews
-
Vehicle year: 2019
This luxury sedan is truly exceptional! I found the driving experience to be thrilling, especially on the exhilarating roads of the Aspen, Colorado area. The heated seats work all the way to your shoulders, and the cooled seats are so efficient that you can keep the air conditioning toned down and thus cut cabin noise. The stereo system with 17 speakers is beautifully engineered to lull one with classic bass or blast your favorite rock, contributing to a wonderfully spoiled yet remarkably safe driving experience. My wife, who generally does not tolerate auto travel well due to troublesome arthritis, exclaims that she truly ENJOYS driving the G80 Sport and has NEVER felt so safe in any of our prior cars. The seats are comfortable and easily adjusted, and the controls and navigation system are well placed and very intuitive. The back seats are firm, comfortable, and very well heated. The overall comfort level is enhanced by the dark shades on three sides of the rear cabin. Finally, every electronic, safety, or comfort gadget, such as the trunk that opens by itself as you approach, seems to have been appreciated in the competition and included often in an improved version. All in all, at $56,000, this luxury sedan is an absolute steal and not to be missed before the prices approach a true supply-demand equilibrium!
-
Vehicle year: 2019
I recently purchased a 2018 Genesis G80 and wanted to share my thoughts on it. While I had some issues with my previous 2016 Genesis, I was pleased to find that the 2018 model has most of the safety features that were previously optional, and it runs quietly without any transmission whine. The safety features, such as the Adaptive Speed Control and Blind Spot Monitoring, are impressive and have taken some getting used to. The Lane Assist feature works well in keeping you in your lane, but it can be a bit tricky when approaching an exit. Overall, I am happy with my purchase and would recommend the 2018 Genesis G80 to others.This feature is really helpful in reducing the need to turn your head to check the blind spot. However, old habits die hard and I still find myself turning to check the blind spot even when the indication on the mirror is clear. The Cross Traffic Monitor has already saved me from getting into an accident with someone who was in more of a hurry than me! The base model of this car comes with so many safety features that it would take me a long time to critique each one. Suffice it to say, they are all there for a reason and so far, they have all worked as designed. Kudos to Genesis for making them standard instead of optional. The exterior of the car has not changed much from the 2016 model and it is still a real head-turner. Mine is Casablanca White and it looks fantastic. I have received many compliments on the paint and car design. As for performance, I have the base 6 cylinder and it has more than enough power for my needs. The 6 cylinder is more than sufficient unless you plan on drag racing the car. The only minor complaints I have are about the gas mileage and the suspension. Hopefully, the gas mileage will improve after the engine break-in period. The suspension is a little stiffer than expected for a luxury car, but it's still comfortable enough. If I could, I would soften the ride a bit. The interior is on par with more expensive luxury cars. The seats are comfortable, the sound system is great, and the 8-inch display is a must-have item. The dash layout is excellent and all controls are easily reachable by the driver and positioned correctly. The A/C works as designed. I'm 6'2I'm not sure why some items on the car aren't covered for the full term warranty, but I'm happy to see that Genesis now offers different specific length extended warranties (such as a two year or five year warranty) to cover these items. I'm really glad I gave Genesis another chance; this car is a keeper!
-
Vehicle year: 2019
I was comparing this car to the Lexus ES and Toyota Avalon, but I found a much better deal with the pricing and incentives on the G80. I've only had it for a short while, but I'm extremely impressed with all the features on the car. Like another reviewer, I wish the rear seats folded down, and it would be nice to have ventilated front seats, but maybe that would be too greedy. The fit, finish, and comfort are excellent. I had a blurb when the battery died while the car sat in my garage. The dealer found no problem and tested the battery over 24 hours. They suggested locking the car even in the garage (which I rarely did afterwards) to limit draws by some of the sensors. This happened a second time, and again, the service did not find the cause. This is my first lease, and I may purchase it at lease end, although I'm a bit peeved about that power loss issue.
-
Vehicle year: 2022
After conducting extensive research, I confidently chose this car and it has exceeded my expectations. As a tall individual, I appreciate the ample space provided for my 6'3 frame. I meticulously measured the noise and ride quality of seven different cars, and this one ranked third, only behind the G90 and BMW 7. Since driving this car for three weeks, I have not experienced any discomfort or back pain. In fact, I have surpassed the estimated mpg (29.5) by a significant margin, achieving this in just 2100 miles. The 4-cylinder engine performs exceptionally well, feeling more like a V6. While I do have one minor complaint about the lack of an ergo motion seat for the passenger, overall I am extremely satisfied with my purchase.
-
Vehicle year: 2017
After 17 years of owning Lexus vehicles, I switched to the new Genesis G80. I must say, this car is truly impressive. It comes packed with tons of gadgets and features that enhance the driving experience. The power and acceleration are great too. What's more, the car includes 3 years of maintenance and 3 years of connected services. In my opinion, Lexus is falling behind, and Genesis is pulling out all the stops to gain a customer base. If you're looking for a new car, now is the best time to get one of these amazing vehicles.
Are you having problems with your Genesis G80?
Justen Roob 2025-03-26
Vehicle year: 2017
I recently drove my brand new car for 175 miles when the engine light came on. A message appeared on the navi screen, indicating that a fault had been detected and that the car should be serviced immediately. I took the car to the dealer, who diagnosed the problem as a bad coil and replaced it. However, the next day, the car was shaking, rattling, and the steering wheel was vibrating. I took it back to the dealer, who informed me that they were consulting with Hyundai technicians to determine the problem. They later informed me that it was a fuel injection problem and that a new one had been ordered. I received a call from the district parts and service manager for Hyundai, who informed me that he and a Hyundai engineer were coming to Florida to diagnose the problem with my car. Although there seemed to be some miscommunication between the dealer and Hyundai, the dealer service department called me to inform me that the vehicle was fixed and running fine. They politely requested that they keep it for another 6 days so that the engineers from Hyundai could diagnose it. I am still waiting for my car to be returned, which is now scheduled for 03/29.
Carmelo Purdy 2025-03-17
Vehicle year: 2022
Hello! I hope you're doing well. I wanted to share my experience with my new 2021 black Genesis G80 that I purchased in February. I haven't put too many miles on it, as I only have 5200 miles on it as of mid-November. Unfortunately, I had an issue while driving on the highway at 65 MPH where the emergency braking came on, locked the steering wheel, and started to swerve on its own. It was definitely a scary experience, but I took it into the local Genesis dealer where I had purchased it. They kept it for 5 days and stated they could not replicate the issue. I took it on a 300-mile vacation and it worked fine on the way to our destination, but on the way back, the incident happened 2 more times. I called the dealership and they asked that I bring it in again. I did, and now 3 days later, they state they cannot replicate the issue and have to go to Genesis engineering to ask if there are more cases of this. I have also serviced the vehicle at 3750 miles. When I purchased the car, I was offered a loaner and pick-up service for any service needs. Unfortunately, no one has been available to pick up the car or bring a loaner. Actually, no loaner has ever been available. I am still waiting to see if it can be fixed, and if not, I will be applying under the lemon law as the car is unsafe for driving. All the incidents happened while I was driving roughly 65 MPH, going straight, and not close to another car. Overall, I am disappointed with the service I have received. I have had a few Sonatas in the past, and they have all been fine. This is my second Genesis, and I was hoping for a better experience. Thank you for listening to my story.
Constantin Smith 2025-03-13
Vehicle year: 2019
Hello! I hope you're doing well. I wanted to share my experience with my 2018 g80 sport with AWD. Unfortunately, my dealer closed about 6 months after I bought the car and there isn't another one within 60 miles. While I have valet pick up service, the nearest service dealer only has Hyundai's as loaners and they don't know how to service the G80. In fact, my tire pressure light was on when they drove it back to me after an oil change and the tech didn't know the correct tire pressure! I've also been waiting over 4 weeks now to hear back from Genesis regarding these issues. I believe that the service I've received is not up to par with what I would expect from a middle class sedan, let alone Mercedes or BMW. Thank you for listening to my experience.
Cielo DuBuque 2025-03-08
Vehicle year: 2020
I had initially given my Genesis G80 a 5-star review when I traded in my Cadillac for it. However, after owning it for 3 years and selling it, I updated my review. Although I only had 6,000 miles on it, I decided to trade it in for a GM car due to some issues I faced and the lack of response from Genesis. I faced problems with Sirius/XM and the head unit, which seemed to be a common issue as per the Genesis Owners Forum. Unfortunately, Genesis was of no help in resolving the issue. Additionally, I faced issues with Apple CarPlay and Genesis Connected Services. I was disappointed to learn that Connected Services would no longer work after December 2022 due to the 3G modem in my 2019 G80, which cannot be upgraded. On the other hand, my 2018 GMC Sierra did not face this issue as GM had been preparing for the 3G issue since 2016. Although there were other reasons for my decision to move back to GM, I am happy with my Denali as everything works as it should, including self-parking. While I may not consider buying another Genesis, I appreciate the experience and hope that they can improve their technology and customer service in the future.
Nigel Brown 2025-03-06
Vehicle year: 2019
I recently purchased the Genesis G80 with the premium package and I must say, it's a beautifully styled car that performs exceptionally well. The luxurious cabin is incredibly comfortable and quiet, making for a truly enjoyable driving experience. What's even better is that this car costs thousands less than its competitors' equivalent vehicles. If you're looking for a car that offers great value for money, the Genesis G80 is definitely worth considering. However, if you're solely focused on the brand name, then this car may not be for you. It's important to look beyond the nameplate and consider the car's features and performance. I test drove the Audi A6 and Lexus GS 350, but ultimately, the Genesis G80 won me over. The G80 sport model, with its 6 cylinder twin turbo and 365 horses, is a beast on the road. However, I opted for the G80 with premium package, which still boasts a respectable 311 horses and a smooth ride. During my test drive, I found the pick up to be more than acceptable with good passing ability, even on bumpy roads with potholes. Overall, I highly recommend the Genesis G80 for anyone looking for a stylish, comfortable, and high-performing car that won't break the bank.The G80 was an absolute pleasure to drive. Despite the uneven pavement, I barely felt any bumps or jarring, which made for a smooth and comfortable ride. The cabin was impressively quiet, with minimal road noise or wind, and the engine was so quiet at times that I wasn't even sure it was running. While there was slightly more body lean when taking curves at higher speeds compared to the A6 or GS350, it was nothing significant. Additionally, putting the car into 'sport' mode tightened up the steering and suspension, which greatly improved the driving experience. The G80 also boasts a spacious and luxurious cabin, complete with loads of technology and safety features that other brands often charge extra for. Despite minor differences in performance compared to its competitors, the G80's price point was unbeatable - $4,000 - $10,000 less than the competition. Genesis is truly doing everything right to establish itself as a viable luxury brand, even offering a 3-year concierge service that includes loaner cars for servicing. Overall, I highly recommend the G80 for anyone in the market for a luxurious and reliable vehicle.