2002 Cadillac Deville problems
The Cadillac DeVille is a model name used by Cadillac over eight generations, originally used to designate a trim level of the 1949 Cadillac Series 62 and later to designate a standalone model in the brand range. The last model marketed specifically as a DeVille was the 2005 full-size sedan, at the time, Cadillac's largest model.
For 2006, the Deville nameplate was retired, when the model line was carried forward (with minor revisions) as the Cadillac DTS, using a nomenclature adopted by the Cadillac STS and CTS.
Early history
The name "DeVille" is derived from the French de la ville or de ville meaning "of the town". In French coach building parlance, a coupé de ville, from the French couper (to cut) i.e. shorten or reduce, was a short four-wheeled closed carriage with an inside seat for two and an outside seat for the driver and this smaller vehicle was intended for use in the town or city (de ville). An (unshortened) limousine or (in the United States) town car has a division between the passenger and driver compartments and if the driver's seat is outside it may be called a sedanca de ville or town car.
The first Cadillac "Coupe de Ville" was shown during the 1949 Motorama. It was built on a Cadillac Sixty Special chassis and featured a dummy air-scoop, chrome trim around front wheel openings, and a one-piece windshield and rear glass. The interior was black and trimmed in gray leather, including the headliner, to match the roof color. It was equipped with a telephone in the glove compartment, a vanity case and a secretarial pad in the rear armrest, power windows and highly decorative chrome interior trim. The prototype "Coupe de Ville" was used by GM President Charles E. Wilson until 1957 when he presented it to his secretary. At some time during this period it acquired a dark Vicodec roof. The prototype "Coupe de Ville" was found and restored in the 2010s; it was in a private collection in London, Ontario, Canada as of 2017.
The Cadillac Series 62 Coupe de Ville was introduced late in the 1949 model year. Along with the Buick Roadmaster Riviera, and the Oldsmobile 98 Holiday, it was among the first pillarless hardtop coupes ever produced. At US$3,496 ($44,768 in 2023 dollars ) it was only a dollar less than the Series 62 convertible, and like the convertible, it came with power windows standard. It was luxuriously trimmed, with leather upholstery and chrome 'bows' in the headliner to simulate the ribs of a convertible top. In its first year the Series 62 Coupe de Ville only sold 2,150 units. But 1950 sales more than doubled to 4507, and in 1951 sales more than doubled again to 10,241 exceeding the sales for the Series 62 Club Coupe that year. Also, in 1951, Coupe de Ville chrome script appeared on the rear roof pillar for the first time, to further distinguish it from the Series 62 Club Coupe.
In 1956 the Series 62 Coupe de Ville was joined by the Series 62 Sedan de Ville, Cadillac's first standard production 4-door hardtop. Similarly to the Coupe de Ville, it was also more expensive and more luxuriously trimmed than the standard 4-door Series 62. With 41,732 sold, it also easily outsold the Series 62 sedan in its very first year. Given their sales success, it was only natural that the Coupe de Ville and Sedan de Ville were moved to their own separate series in 1959, the Series 6300, being joined by a DeVille convertible in 1964.
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Common 2002 Cadillac Deville problems
Based on complaints from owners of the Cadillac DeVille 2002, several common problems have been reported:
- Engine Failure: The 2002 DeVille model year has been associated with engine failure problems, requiring an average cost of around $6,200 to fix and happening at an average mileage of 70,000 mi.
- Overheats & Leaking Antifreeze: The 1998 DeVille model year has been reported to experience overheating and leaking antifreeze issues, with an average cost of approximately $5,600 to address and occurring at an average mileage of 98,000 mi.
These problems highlight significant issues with the Cadillac DeVille 2002, ranging from engine-related issues to cooling system problems. Owners have faced substantial repair costs and inconvenience due to these issues, impacting the overall ownership experience of this particular model year.
What is the problem with the 2002 Cadillac DeVille engine?
Overheating and cracked engine blocks in Cadillac DeVilles
The popular 2000 and 2002 Cadillac DeVilles are prime casualties, with the engine tending to overheat due to a leaking head gasket. Alternatively, a water pump leak could be preventing your coolant circulating freely through your engine.
Are there any recalls on a 2002 Cadillac DeVille?
There are 5 recalls that may affect your 2002 Cadillac DeVille. Check your 2002 Cadillac DeVille for safety recalls and get them fixed for free at a Cadillac dealership near you.
Does a 2002 Cadillac DeVille have a Northstar engine?
We tested the '02 DeVille in DTS version, which was all new for the 2000 model year. The luxury sedan is a showcase for technology. The 4.6-liter, 300-horsepower Northstar V-8 engine is smooth yet powerful. The mileage rating is 18 m.p.g. city/27 m.p.g. highway.
What causes a Cadillac DeVille to overheat?
The most common reasons a Cadillac DeVille is overheating are a coolant leak (water pump, radiator, hose etc.), the radiator fan, or a failed thermostat. Coolant leak (water pump, radiator, hose etc.)
Is a 2002 Cadillac DeVille a reliable car?
The 2002 Cadillac DeVille receives an average consumer rating of 4.2 overall and a 4.3 for reliability, which means owners consider its reliability to be above average. According to drivers of the 2002 DeVille, here are some of its best features: Very comfortable, easy to handle, solid car.
What is the problem with the 2002 Cadillac DeVille engine?
Overheating and cracked engine blocks in Cadillac DeVilles
The popular 2000 and 2002 Cadillac DeVilles are prime casualties, with the engine tending to overheat due to a leaking head gasket. Alternatively, a water pump leak could be preventing your coolant circulating freely through your engine.
Are there any recalls on a 2002 Cadillac DeVille?
There are 5 recalls that may affect your 2002 Cadillac DeVille. Check your 2002 Cadillac DeVille for safety recalls and get them fixed for free at a Cadillac dealership near you.
Is 2002 Cadillac DeVille a classic car?
Power, luxury, and size: this 2002 Cadillac DeVille represents the last of this classic model line. So it's a modern classic that upholds the luxury you expect from a Caddy and the versatile power that comes from the excellent Northstar V8.
2002 Cadillac Deville car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Cadillac Deville problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Air bags problems
- Engine and engine cooling problems
- Steering problems
- Engine problems
The graph below shows statistics for all 2002 Cadillac Deville vehicle components and the number of complaints received.
Latest 25 complaints 2002 Cadillac Deville
The NHTSA has received 181 complaints about various vehicle components related to the 2002 Cadillac Deville. Below are the 25 most recent complaints reported for 2002 Cadillac Deville vehicles.
AIR BAGS,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2021-01-12
- VIN: 1G6KD54YX2U
- Components: AIR BAGS,UNKNOWN OR OTHER
- Summary: MY CAR WAS PARKED IN MY GARAGE WHEN THE HORN SOUNDED EXTREMELY LOUD AND WOULD NOT STOP I COULD NOT STOP IT SO I TOOK IT TO SHOP. THE DEALER SAYS THAT AIRBAG SHORTED OUT AND SHORTED OUT THE HORN. THEY WANT TO REPLACE AIRBAG AND HORN AT A COST OF $1109 WAS THIS AIRBAG RECALLED?
STEERING,ENGINE PROBLEM
- Date Of Incident: 2020-05-25
- VIN: 1G6KD54Y02U
- Components: STEERING,ENGINE
- Summary: I WAS GOING TO DROP OFF SOME TRASH BAGS IN DUMPSTER AROUND THE BLOCK FROM MY HOUSE.AND WAS PARKED NEXT TO IT AT APTMENTS STREET.I PUT THE CAR IN PARK TURNED OFF ENGINE AND REMOVED THE KEYS POPPED THE TRUNK REMOVED TRASH BAGS CLOSED TRUNK AND GOT BACK IN DRIVER SEAT PLACED KEY IN JUST AS ALWAYS REAL EASY GOING AND TRIED TO TURN IT FOR HOUR IN HOT SUN THEN WALKED HOME CALLED TOW TRUCK WERE WE BROUGHT IT HOME WERE I LIVE MY HOUSE AND COST $164.00 DOLLARS AND IS IN SAME CONDITION AS OF NOW. *TR
STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM
- Date Of Incident: 2020-04-08
- Crash: 1
- VIN: 1G6KF57992U
- Components: STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: WHILE DRIVING THE CAR WILL SHUT DOWN AND I WILL LOSE POWER STEERING AND POWER BRAKES AND I'M PRETTY SURE MY AIR BAGS ARE NOT WORKING EITHER
POWER TRAIN,AIR BAGS,ENGINE PROBLEM
- Date Of Incident: 2018-01-01
- VIN: 1G6KE57Y42U
- Components: POWER TRAIN,AIR BAGS,ENGINE
- Summary: TAKATA AIR BAG, DO NOT KNOW IF THAT ITEM IS IN MY CAR BUT THEY SAY IT IS. ALSO LIKE SO MANY NORTHSTAR ENGINES THERE IS TROUBLE WITH THE HEAD GASKET, AND ACCORDING TO THE HYDROCARBON BLOCK TEST, MINE MUST BE REPLACED. IN ORDER TO REPLACE IT, THE ENGINE AND POWER TRAIN MUST BE REMOVED, AT MY EXPENSE. DUE TO THIS ISSUE, MY CAR CONTINUES TO TRY AND OVERHEAT AFTER ABOUT 29 MILES OF DRIVING. AFTER LISTENING TO THOSE FOLKS ON THE CADILLAC FORUM, I HAVE BEEN LEAD TO BELIEVE, THE OVERHEATING ISSUE MAY BE, PARTLY THE FAULT OF THE FINE THREAD HEAD BOLTS AND OR STUDS. MANY MECHANICS I HAVE SPOKEN WITH HAVE SAID THAT I NEED A NEW ENGINE, ALTHOUGH THE FOLKS ON THE CADILLAC FOURM HAVE SAID THAT TIME-SERTS, OR THE LARGER STUDS/BOLTS MIGHT FIX THE ISSUE. NEVER THE LESS, WITH EACH CADILLAC DEVILLE DHS WITH THE NORTHSTAR ENGINE I READ ABOUT, THE SAME ISSUE EXISTS FOR ALMOST ALL OF THEM, WHICH INDICATES TO ME THAT THERE WAS AN ISSUE IN THE ORIGINAL DESIGN OF POSSIBLY NOT USING A LARGE ENOUGH BOLT/STUD TO BEGIN WITH. EITHER THAT OR CADILLAC MAY HAVE HAD A PLANNED OBSOLESCENCE TYPE THING TO GET THE DRIVERS TO KEEP REPLACING THEIR AUTOMOBILES. AND THEY SAY RECALLS ARE NOT COVERING THIS DESIGN FLAW....
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2019-01-28
- VIN: 1G6KD54Y82U
- Components: ELECTRICAL SYSTEM
- Summary: I HAVE THE LIGHT ON DASHBOARD OF AIRBAGS THE LIGHT NEVER TURNS ON PLUS BLUETOOTH DOESNT WORK AND SOME TIME IT DOESNT WANT TO TURN ON THIS HAPPEN LIKE 3 TIMES 1 IN THE GAS STATION 2 AT WALMART PARKING AND 3 AT HOME THIS HAPPEN DIFFERENT DAYS AND MONTHS FROM OCT ,2018, NOV ,2018 , AND JAN OF THIS YEAR 2019
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS PROBLEM
- Date Of Incident: 2018-12-10
- VIN: 1G6KF54962U
- Components: ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
- Summary: WELL I NOTICE THAT SOME TIME THE KEY WORKS AND SOME TIME IT DONT. THE SEAT BELT GET STUCK SOME TIME AND I JUST FOYND OUT THE CAR HAD RECALLS
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2018-04-10
- VIN: 1G6KD54YX2U
- Components: ELECTRICAL SYSTEM
- Summary: ENGINE STALLS SUDDENLY WHILE DRIVING/IN MOTION. RESTARTS WITH IGNITION SWITCH RESTART. APPEARS TO BE IGNITION SWITCH FAILURE.
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2016-12-08
- VIN: 1G6KD54Y12U
- Components: AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
- Summary: WARNING LIGHTS,CHECK ENGINE LIGHT ON,STERING BAD.AIRBAG LIGHT ON OFF.CHECK RECALL THERE ARE 5.THE CAR WAS IN MOTION,HIGHWAY
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2016-07-07
- VIN: 1G6KF57932U
- Components: ELECTRICAL SYSTEM
- Summary: TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY WAS JAMMED IN THE IGNITION AND COULD NOT BE MOVED TO START THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY REFUSED TO DO THE RECALL REPAIR DUE TO INSUFFICIENT PARTS. THE VEHICLE WAS TOWED TO ANOTHER DEALER WHERE THE TECHNICIAN CLAIMED THAT THEY REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND REPLACED THE WIRING HARNESS; HOWEVER, THE CONTACT WAS NOT PROVIDED WITH ANY SUPPORTING DOCUMENTATION. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.
VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2016-04-08
- VIN: 1G6KF579X2U
- Components: VISIBILITY/WIPER
- Summary: TAKATA RECALL: DRIVER'S SIDE REAR VIEW MIRROR LOST IT'S REFLECTION. THE MIRROR STARTED TURNING A DARK BROWNISH COLOR THEN STARTED LOSING ITS REFLECTION FROM THE TOP OF THE MIRROR TO THE BOTTOM. THERE IS NO VISIBILITY AT ALL IN THE MIRROR.
STEERING,AIR BAGS,SERVICE BRAKES PROBLEM
- Date Of Incident: 2014-05-13
- Number Of Injuries: 1
- Crash: 1
- VIN: 1G6KD54Y52U
- Components: STEERING,AIR BAGS,SERVICE BRAKES
- Summary: WILD TRAVELING FAR RIGHT LANE 45 MILE-AN-HOUR 5 LANE MAJOR ROAD IN MICHIGAN HIT POTHOLE LOST ALL CONTROL OF THE VEHICLE BEARD LEFT INTO ONCOMING TRAFFIC STRUGGLED CAR BACK TO THE RIGHT TOOK OVER 1 MILES TO FINALLY COME TO AN ABRUPT STOP AT A FOUR FOOT CONCRETE BARRIER IN FRONT OF A CAR DEALERSHIP AIRBAGS DID NOT DEPLOY LOSS OF CONTROL BRAKES STEERING VERY HARD
AIR BAGS PROBLEM
- Date Of Incident: 2016-03-24
- VIN: 1G6KD54Y52U
- Components: AIR BAGS
- Summary: I GOT INTO MY CAR AT WORK TO GO TO A BUSINESS. I INSERTED THE KEY AND STARTED THE CAR AND THE AIR BAGS IN THE STEERING WHEEL AND THE PASSENGER SIDE OF THE DASH DEPLOYED BREAKING THE DASH AND THE WINDSHIELD. THE CAR WAS STATIONARY AND PARKED IN MY COMPANY'S PARKING LOT.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2015-11-15
- VIN: 1G6KE54Y92U
- Components: UNKNOWN OR OTHER
- Summary: THE FACTORY SUPPLIED CAR 'SCISSOR' JACK STRUCTURALLY FAILED WHILE THE RIGHT FRONT OF THE CAR WAS BEING LIFTED. THE CAR WAS STATIONARY AND WAS BEING LIFTED ON A GARAGE FLOOR. THE FAILURE RESULTED IN THE CAR FALLING OFF THE JACK SUBSEQUENT TO THE TIRE BEING REMOVED. NO BODILY INJURY WAS SUSTAINED FROM THE FAILURE BUT THERE WAS DAMAGE TO THE BODY OF THE CAR, MOST VISIBLY WITH THE RIGHT FRONT FENDER BEING OFFSET ABOUT AN EIGHTH TO A QUARTER INCH AWAY FROM THE CAR'S FRAME.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2015-09-01
- VIN: 1G6KD54YX2U
- Components: ELECTRICAL SYSTEM
- Summary: 2002 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO DEFECTIVE IGNITION SWITCH TUMBLER. *SMD THE CONSUMER STATED THE KEY WOULD NOT STAY IN THE IGNITION, WHICH CAUSED THE VEHICLE TO STALL. ALSO, WHEN THE CONSUMER TRIED TO REMOVE THE KEY, IT WOULD NOT COME OUT OF THE IGNITION. HE HAD TO DISCONNECT THE BATTERY, IN ORDER TO TURN THE VEHICLE OFF. *JB
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2015-09-20
- Fire: 1
- VIN: 1G6KD54Y72U
- Components: FUEL/PROPULSION SYSTEM
- Summary: TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. AFTER THE VEHICLE WAS PARKED, THERE WAS SMOKE COMING FROM UNDER THE STEERING COLUMN. AFTER A FEW MINUTES, IT WAS INFORMED THAT THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V238000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS NOT AVAILABLE.
POWER TRAIN PROBLEM
- Date Of Incident: 2010-04-14
- VIN: 1G6KD54Y32U
- Components: POWER TRAIN
- Summary: TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2015-03-24
- VIN: 1G6KF54991U
- Components: ELECTRICAL SYSTEM
- Summary: TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 6/11/15*CN
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2014-04-16
- VIN: 1G6KE54Y42U
- Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
- Summary: THE CAR STARTED ACCELERATING, ON ITS OWN, UP TO 40 MPH FROM A STOP SIGN OR RED LIGHT. THE GAS PEDAL WAS NOT STUCK. LEGACY FORD IN LAGRANDE, OREGON HAS TOLD US IT IS AN INTERNAL PROBLEM AND THEY WILL HAVE TO PUT THEIR DIAGNOSTIC MACHINE ON IT. WE HAVE ALREADY PAID THEM 179.36 FOR LABOR, GASKET AND CLEANER. THEY HAD TOLD US TO BRING THE CAR TO THEM IF IT HAPPENED WHEN WE WERE IN TOWN SO THEY COULD TEST IT FURTHER. LAST WEEK I WAS IN TOWN AND IT HAPPENED SO I TOOK IT TO THEM. THEY COULDN'T DIAGNOSE THE PROBLEM AT THE TIME SO THAT IS WHY THEY NEED TO USE THE DIAGNOSTIC MACHINE. I TRIED TO REPORT THIS TO CADILLAC BUT THEY WEREN'T INTERESTED IN MY PROBLEM. *TR
AIR BAGS PROBLEM
- Date Of Incident: 2015-01-05
- VIN: 1G6KD54Y42U
- Components: AIR BAGS
- Summary: PURCHASED VEHICLE FROM BROTHER 7 MONTHS AGO. AIRBAG WARNING WILL NOT GO OFF. GROUND WIRE DEFECT DEC. 2014 AND DEALERSHIP REPAIR SAME. THEY INDICATED EVERYTHING CLEARED OUT; HOWEVER, WHEN I LEFT DEALERSHIP PROBLEM STILL EXIST FOR AIRBAG. I HAVE ASKED ABOUT ANY RECALL BUT THEY DID NOT INDICATE ANY. THE GROUND WIRE REPAIR RESTORED ALL OTHER MALFUNCTIONS ON DASH BUT AIR BAG STILL ON. THEY DID INDICATE LOW VOLTAGE TO AIR BAG. DEALERSHIP VERY NICE BUT I AM STILL VERY NERVOUS OVER AIR BAG LIGHT BEING ON. REPAIR INVOICE [XXX] / DICK SHIRLEY DEALERSHIP BURLINGTON,NC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AIR BAGS PROBLEM
- Date Of Incident: 2014-12-04
- Components: AIR BAGS
- Summary: TL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG DEPLOYED WHEN THE VEHICLE WAS PARKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2014-08-18
- VIN: 1G6KE57Y32U
- Components: ELECTRICAL SYSTEM
- Summary: TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2013-10-22
- VIN: 1G6KD54Y62U
- Components: ELECTRICAL SYSTEM
- Summary: 2002 CADILLAC DEVILLE. CONSUMER STATES UNSUCCESSFUL AT GETTING A REFUND FROM GM DUE TO THE RECALL FOR IGNITION CYLINDER ISSUE. *TA THE CONSUMER WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. IT REQUIRED THE REPLACEMENT OF THE IGNITION CYLINDER.*JB
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2013-02-13
- VIN: 1G6KD54Y82U
- Components: ELECTRICAL SYSTEM
- Summary: 2002 CADILLAC DEVILLE. CONSUMER IS NOT SATISFIED WITH THE RESPONSE BY THE DEALERSHIP FOR REIMBURSEMENT KEY RING RECALL. THE CONSUMER STATED WHEN HIS WIFE PLACED THE KEY IN THE IGNITION, AND TURNED IT, THE VEHICLE DIED AND SHE COULD NOT TURN THE IGNITION TO REMOVE THE KEY. THE VEHICLE HAD TO BE TOWED. ACCORDING TO THE REPAIR INVOICE, THERE WAS INTERNAL DAMAGE IN THE IGNITION LOCK. THE CONSUMERS REQUEST FOR REIMBURSEMENT WAS DENIED, BASED ON THE FACT, THE PART THAT WAS REPLACED WAS NOT PART OF THE RECALL. *JB UPDATED 01/29/15*JB
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2013-10-15
- VIN: 1G6KD54Y82U
- Components: ELECTRICAL SYSTEM
- Summary: TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED AND THE CHECK SECURITY SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 180,000.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2014-01-20
- VIN: 1G6KD54Y02U
- Components: ELECTRICAL SYSTEM
- Summary: 2002 CADILLAC DEVILLE. CONSUMER HAD TO HAVE THE IGNITION LOCK CYLINDER REPLACED. *TA
2002 Cadillac Deville recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 5 recalls for different components of the 2002 Cadillac Deville.
- Manufacturer: General Motors LLC
- Components: ELECTRICAL SYSTEM:IGNITION
- Summary: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
- Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
- Manufacturer: GENERAL MOTORS CORP.
- Components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
- Summary: ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE APPLIED DURING SELF-DIAGNOSTIC TESTING.
- Consequence: FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
- Remedy: DEALERS WILL REPLACE THE FUEL TANK PRESSURE SENSOR. OWNER NOTIFICATION BEGAN ON OCTOBER 17, 2003. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
- Manufacturer: GENERAL MOTORS CORP.
- Components: SEAT BELTS:FRONT:RETRACTOR
- Summary: CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.
- Consequence: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.
- Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
- Manufacturer: GENERAL MOTORS CORP.
- Components: AIR BAGS:FRONTAL
- Summary: CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
- Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
- Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
- Manufacturer: GENERAL MOTORS CORP.
- Components: STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
- Summary: CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.
- Consequence: IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.
- Remedy: DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300 OR CADILLAC AT 1-800-458-8006.
Negative 2002 Cadillac Deville car reviews
Positive 2002 Cadillac Deville car reviews
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I see that you've had a BMW 7 series and a 300SD Mercedes before. If you're looking for a large, good handling sedan with great styling, the DTS might just be the perfect fit for you. The midnight blue with dark gray interior and wood trim package is absolutely gorgeous. It's powerful, quiet, and has plenty of room for four people and their luggage. This car is perfect for road trips and the interstate. It also has some great luxury features. While it may not be a BMW, it's definitely better looking and 25Gs less expensive.
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I love the size and comfort of this car. It has been my reliable companion for 18 years, providing comfort for both around town and freeway driving. Although I bought a new Lincoln MKS a few years ago, I do not like the cramped feeling in either the front or backseat. It doesn't compare to the spaciousness and comfort of the DTS and Lincoln town car.
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This car is a great value compared to other luxury cars. It's reliable, comfortable, and powerful, making it the perfect choice for a medium or long trip. The car is equipped with many comfort features for both the driver and passengers, which make a noticeable difference. Although the cup holders are a bit of a silly annoyance, they are the only downside to this otherwise fantastic car.
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I used to have a Saab Convertible, back in the day, and no car was more fun to drive than that one. But my Caddy is probably the most comfortable and safe feeling car I have ever driven. If I keep my speed under 70, my highway mileage is 28-30 mpg, which is great!
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I just bought a 2003 Deville. I was really impressed with that car. I hear a lot of talk about imports, but in my opinion, this car has it all and can't be beat. The American cars are doing great!
Additional sources
More sources of information about 2002 Cadillac Deville problems:
2002 Deville common problems??? | Cadillac Owners Forum
Jul 22, 2008 ... Make sure the suspension is tight, and pull the codes from the dash (search the forum for how, been posted a million times), and also make sure ...
2002 Cadillac DeVille Problems and Complaints - 57 Issues
Problem with your 2002 Cadillac DeVille? Our list of 57 known complaints reported by owners can help you fix your 2002 Cadillac DeVille.
2002 Deville starting problem | Cadillac Owners Forum
Oct 5, 2013 ... You might check all the battery cable connections to be sure they are clean and tight. The one to the solenoid has been known to loosen up on ...
2002 Cadillac DeVille Problems | Kelley Blue Book
How reliable is the 2002 Cadillac DeVille? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 ...
Cadillac DeVille Steering Problems — Car Forums at Edmunds.com
Jan 12, 2006 ... My 2002 Deville has very stiff low speed steering. Worse when it is cold. Local mechanic says this is a common problem with this car and ...
Other years of Cadillac Deville
Are you having problems with your 2002 Cadillac Deville?
Alphonso Batz 2024-11-24
With only 2500 miles on the clock, there is a noticeable whining and whistling sound coming from the passenger compartment. Despite changing the differential and other parts, the origin of the issue remains unclear. It is possible that the issue lies within the transmission. However, it is important to note that this is not a reflection of Cadillac's quality.
Reggie Keeling 2024-03-11
I have owned my DTS for 7-1/2 months now and although it is a lot of fun to drive and very comfortable, the reliability has been disappointing. It has been back to the dealer for 9 different warranty issues and 1 recall so far, ranging from suspension problems to moon roof leaking. While the dealer is taking care of the problems as they arise, the issues seem to be occurring faster than they can be fixed. A redesign may be necessary for GM to improve the car's reliability. There are more factors to consider beyond just the car's appearance.
Claud Parker 2024-03-05
This car has been recalled multiple times due to issues with the airbag and steering wheel wires getting jammed, causing the car to shut down. Additionally, there have been problems with the gas tank. Despite being purchased with a 0% interest loan, the car is not worth what is owed on it after two years. It is not recommended to invest in this vehicle.