Volkswagen Touareg problems
The Volkswagen Touareg (German pronunciation: ) is a car produced by German automaker Volkswagen Group since 2002 at the Volkswagen Bratislava Plant. Considered to be the first luxury mid-size SUV from Volkswagen, the vehicle was named after the nomadic Tuareg people, inhabitants of the Saharan interior in North Africa. Originally, the Touareg was developed together with the Porsche Cayenne and the Audi Q7, and as of October 2020, the Touareg was developed together with the Audi Q8, the Bentley Bentayga and the Lamborghini Urus. This family of vehicles are all unibody SUVs with independent suspension. The first generation (2002–2010) offered five, six, eight, ten and twelve-cylinder engine choices.
Development
The Volkswagen Touareg (internally designated Typ 7L) was developed as a joint venture project by Porsche and the Volkswagen Group, involving the Audi and Volkswagen brands. During the initial development phase of the Typ 7L and the early years of its production, Porsche operated as an independent entity, not affiliated with the Volkswagen Group. The sports car market is known for its fluctuations. In response to these market conditions, Porsche's CEO at the time, Wendelin Wiedeking, sought to diversify the company's product range. This strategy included the introduction of Porsche's first four-door vehicle. A team in Weissach, Germany, of over 300, led by Klaus-Gerhard Wolpert, developed the Volkswagen Group PL71 platform. Now it is shared between the Touareg, the Audi Q7, and the Porsche Cayenne. However, there are styling, equipment, performance, and technical differences between them. The Touareg and Cayenne both seat five, while the Q7's stretched wheelbase accommodates a third row for seven passengers.
The Volkswagen Touareg is built at the Volkswagen Bratislava Plant in Bratislava, Slovakia, alongside the Audi Q7. The Cayenne is assembled by Porsche in Leipzig, Germany, at a facility built for Cayenne production.
Due to the demand and the exchange rates of euros against the US dollar, as well as different pricing and environmental policies in the US, the V6 and V8 engine variants make up most of Volkswagen's American Touareg offering. Compared to other Volkswagen-branded vehicles sold in the US, which are aimed at the mass market, Touaregs came in more upscale trims and competed with other luxury crossover SUVs.
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Volkswagen Touareg model years
Common Volkswagen Touareg problems
The Volkswagen Touareg has been known for several common problems across various model years, primarily related to the engine, transmission, and electrical systems.
Engine problems are the most frequently reported category of issues for the Volkswagen Touareg. These issues include loud noises coming from underneath the car, which is a common complaint for the 2008 model year.
Transmission issues are another common problem for the Touareg. For instance, gearbox oil leaks have been reported in Touaregs manufactured from 1 September to 31 December 2019.
Electrical issues are also prevalent in the Touareg. For example, a problem with the right rear seatbelt buckle could compromise the safety of Touaregs made between 8 August and 5 October 2018, requiring the buckle to be replaced at a Volkswagen dealer.
Brake system issues are another common problem for the Touareg. Premature wear on the brake system is one of the most common brake problems reported by Touareg owners.
In summary, the Volkswagen Touareg has several common problems across various model years, primarily related to the engine, transmission, and electrical systems. These issues can lead to significant repair costs and concerns about the vehicle's reliability.
What are the years for the Volkswagen Touareg to avoid?
Using the same PainRank™ system we've determined that you're better off avoiding the 1st generation (2004–2010).
- 2nd Generation Touareg. Years 2011–2017 Reliability 20th out of 46 PainRank™ 2.59 Complaints 22.
- 1st Generation Touareg. Years 2004–2010 Reliability 28th out of 46 PainRank™ 3.81 Complaints 52.
Is the Volkswagen Touareg a reliable car?
That said, the Volkswagen Touareg overall is not known as an exceptionally reliable vehicle. According to withclutch.com, high-quality used Volkswagen Touaregs have a reliability rating of about 56.05, which is not very reliable compared to other subcompact SUVs.
What are the problems with Volkswagen Touareg?
Gearbox problem
As the Volkswagen Touareg is a very capable off-road vehicle, you may end up having trouble with the front differential on this vehicle if you do a lot of off-road driving. Even if you don't this is still a known issue. You will hear an intermittent whining noise coming from around the gearbox area.
What are the disadvantages of the VW Touareg?
A few of the most common issues in the Volkswagen Touareg include the following: Drive shaft bearing support failure. Burning headlight wires.
Percentage distribution of complaints by Volkswagen Touareg years
We have researched Volkswagen problems and analysed all the complaints filed against Volkswagen Touareg cars and compiled the top 5 most problematic Volkswagen Touareg model years:
- Volkswagen Touareg 2004
- Volkswagen Touareg 2005
- Volkswagen Touareg 2016
- Volkswagen Touareg 2006
- Volkswagen Touareg 2013
Below you can see the percentage distribution of known problems by Volkswagen Touareg model years.
Distribution of the number of complaints by Volkswagen Touareg years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Volkswagen Touareg car problems categorized by type of issue
After analysing all complaints related to Volkswagen Touareg , it was concluded that the most common issues with these cars are:
- Engine problems
- Electrical system problems
- Power train problems
- Fuel/propulsion system problems
- Tires problems
The graph below shows statistics for all Volkswagen Touareg vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Touareg model years
A total of 13 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Touareg model years
There were a total of 8 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Touareg model years
There were a total of 31 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 532 complaints about various vehicle components related to the Volkswagen Touareg . Below are the 25 most recent complaints reported for Volkswagen Touareg vehicles.
Latest 25 complaints
Volkswagen Touareg 2004
- Date Of Incident: 2024-10-24
- Date Complaint: 2024-10-24
- VIN: WVGCM77L04D
- Components: EXTERIOR LIGHTING
- Summary: Hello: this is the 2nd VW TOUAREG this year to repair so far, this one is a 2004 model that I have had to replace complete left & right xenon headlamp assembly Very pricy. Wiring insulation turns brittle, cracks & falls off inside the headlamp assembly, This allows the bare wires to touch & short causing fuses to blow shutting off headlamps while driving at night. This I think should be recalled, I have fixed 5 of these TOUAREGs in 4 years for this same problem. THANK YOU 10/24/24
Volkswagen Touareg 2005
- Date Of Incident: 2024-10-20
- Date Complaint: 2024-10-23
- VIN: WVGZG77L15D
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2005 Volkswagen Touareg. The contact stated that while driving approximately 30 MPH, the vehicle stalled. The contact pulled over and attempted to restart the vehicle, but the vehicle failed to restart. The contact stated there was no warning light illuminated. The contact had the vehicle towed to the residence. The contact had not taken the vehicle to a dealer or an independent mechanic. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V583000 (Fuel System, Gasoline); however, the VIN was not included. The failure mileage was approximately 99,000.
Volkswagen Touareg 2016
- Date Of Incident: 2021-11-13
- Date Complaint: 2024-08-22
- VIN: WVGEP9BP9GD
- Components: FORWARD COLLISION AVOIDANCE
- Summary: car has a design flaw. If car sits in the sun the emergency stop braking system will fail due to heat. The camera/computer board is mounted in the ceiling behind the rearview mirror. when the sun is out the system will fail do to heat. This problem is in Volkswagons, Audi's and Porche's with various models. The issue is described in detail in multiple blogs and car clubs. I bought the car used. I think this system is as important for safety as airbags. As a 2 stage safety feature to avoid an accident. This failure also affects the Adaptable Cruise Control. Car color and climate affect this system. Volkswagon has an AEB recall but refuses to acknowledge the design flaw. Problem keeps occurring.
Volkswagen Touareg 2013
- Date Of Incident: 2024-08-08
- Date Complaint: 2024-08-18
- VIN: WVGEF9BP7DD
- Components: ENGINE
- Summary: The weld broke at the rear pre cat connection
Volkswagen Touareg 2006
- Date Of Incident: 2024-07-29
- Date Complaint: 2024-07-29
- VIN: WVGZG77L96D
- Components: AIR BAGS
- Summary: The contact owns a 2006 Volkswagen Touareg. The contact stated while driving at approximately 40 MPH, the passenger’s side front side air bag and the passenger’s side rear side air bag independently deployed. The contact stated that there was no warning light illuminated. The contact stated that the vehicle had stalled after the air bags had deployed. The contact was unable to restart the vehicle. The contact stated that after several attempts, the vehicle was towed to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 173,000.
Volkswagen Touareg 2015
- Date Of Incident: 2023-04-30
- Date Complaint: 2024-07-05
- VIN: WVGEP9BPXFD
- Components: FORWARD COLLISION AVOIDANCE
- Summary: Collision Avoidance Camera (Part Number: 7P6907217BZ1Y) has failed. The camera is still on the vehicle and available for inspection upon request. All front assist/safety systems are unavailable, including cruise control. Systems are designed specifically to prevent collisions. The dealer (Volkswagen of Corpus Christi) has confirmed the issue as of September 4, 2023. The control module is failing all over the world, on various vehicle brands (Audi, Porsche, Volkswagen) and models. A replacement is not available, new or used. This was confirmed by the dealership.
Volkswagen Touareg 2015
- Date Of Incident: 2023-10-17
- Date Complaint: 2024-06-20
- VIN: WVGEP9BP5FD
- Components: FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
- Summary: The Driver Assistance System (Adaptive Cruise Control, Front Collision Avoidance, AEB, and Lane Departure/Lane Keeping system) all do not work. The VW dealers have said the Front Collision Avoidance Camera is not working. The system was intermittently working, then stopped working on the interstate highway in the left lane. The car failed to warn/slow/break automatically while the ACC function was activated, forcing me to engage the brakes manually to avoid a collision. The ACC/Front Collision warning light goes on now but did not when it first malfunctioned, and still only goes on intermittently but the system does not work at all. I had two local VW dealers check out the Driver Assist system. One said the entire system is not working. Another said the fault codes are emanating from the Front Collision Avoidance Camera. This is VW part 7P6907217BZ1Y. I ordered the part in November 2023 from a OKC VW dealer online (since it was the best price.) They then told me the part was unavailable/on back order. However, it has been 7 months and there is no ETA on the part availability. The dealer sent me a text message exchange with VW and that is what VW told the dealer. I am concerned VW is no longer making the part as required by 49 U.S.C. 30118-30119 and/or 49 U.S.C. 30120. I am part of VW Touareg owner forums. There are other Touareg (and other VW model) owners who report this same problem, lack of part availability, and no info from VW on whether they are even trying to obtain/supply this part any longer. I believe this is a serious, widespread safety issue based on reading other complaints online by Touareg/VW owners who have ACC/Driver Assist, who face the same dilatory action by VW to perhaps avoid fixing this issue until their legal obligation to manufacture the part expires. The parts and overall ACC/Collision Avoidance systems are very pricey, and this is a direct safety issue. thank you
Volkswagen Touareg 2015
- Date Of Incident: 2023-03-12
- Date Complaint: 2024-03-26
- VIN: WVGEF9BP9FD
- Components: FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
- Summary: Collision avoidance system / cruise control malfunction
Volkswagen Touareg 2014
- Date Of Incident: 2023-12-15
- Date Complaint: 2024-01-24
- VIN: WVGEP9BPXED
- Components: AIR BAGS,SEAT BELTS
- Summary: The safety computer which checks the different sensors and reports their condition on the i instrument dash indicated air bag sensor failure, This automobile has not been in any accident.. A rear seat belt came apart. The top plastic locking system came apart from the metal part of the locking system, Making the seat belt not useable . The sear belt was not used very much, since we are retired sad my wife does all the driving/ Ergo the rear seat is not use very often. The VW dealer does not believe this type of failure is a future safety condition. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Volkswagen Touareg 2015
- Date Of Incident: 2023-10-10
- Date Complaint: 2024-01-10
- VIN: WVGEP9BP8FD
- Components: FORWARD COLLISION AVOIDANCE
- Summary: Question 1: What component or system failed or malfunctioned, and is it available for inspection upon request? Answer 1: Collision Avoidance Camera. The camera can be removed from the vehicle and shipped for inspection. Question 2: How was your safety or the safety of others put at risk? Answer 2: All front safety feature stop working. Collision avoidance warning, emergency braking, adaptive cruise control. Question 3: Has the problem been reproduced or confirmed by a dealer or independent service center? Answer 3: Yes. This is a well documented failure. Onboard data shows a communication failure with the camera. The car has been diagnosed with a failure in the front AAC camera. This camera is failing all over the world, in numerous years and models. Audi Q7, Porsche Cayenne, and VW Touareg. A replacement is not available, new or used. Question 4: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer 4: Car starts and runs without warning for a time. All of a sudden a warning appears that the Accident Avoidance system is not functioning. I no longer have any front facing safety features. This camera has a high failure rate. If being used and it fails an accident is very possible.
Volkswagen Touareg 2016
- Date Of Incident: 2022-08-01
- Date Complaint: 2024-01-10
- VIN: WVGEF9BP4GD
- Components: FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
- Summary: The windshield camera that is responsible for the imaging used for many of the system on the 2016 Touareg is a high failure item and has been constituently backordered from VW. When this camera fails, the advanced systems that were part of this option fail to operate. This includes adaptive cruise control, forward collision warning and automatic emergency braking and lane departure warning. The system does provide warning notifications, but they may occur at any time and there is no confidence the system is working. These notifications overtake other system displays making it difficult or even hazardous to navigate vehicle system menus at times. In addition, this vehicle does not offer standard cruise control, which can accelerate driver fatigue due to the loss of this basic and common feature. The original part on this vehicle is not available used in the USA, or from VW USA. There is a company in Aus that repairs them, but in this particular instance, it appears the repaired unit has failed as well now. This system is very expensive to recalibrate, adding to the expense of the repair, especially without new parts available there is little route to be able to remedy this situation permanently for a safety device that is expected and was an added cost option on this model. Much of the diagnostic work has been performed by myself as I am a Master Automotive Technician.
Volkswagen Touareg 2017
- Date Of Incident: 2023-11-13
- Date Complaint: 2024-01-01
- VIN: WVGRF7BP3HD
- Components: UNKNOWN OR OTHER,ENGINE
- Summary: I purchased a 2017 Volkswagen Touareg V6 in October 2023. A problem with the vehicle revealed itself right away. It was consuming too much oil. Oil splatter is present on the hood, the car doors, the back bumper and built up oil residue is present in both tailpipes. Oil has to be added in about three week intervals. The vehicle is displaying the same issues as the vehicles recalled under recall number 21V321000 and I believe this vehicle should be added. I have taken the car to two shops that have confirmed the over consumption. Please evaluate.
Volkswagen Touareg 2013
- Date Of Incident: 2023-12-25
- Date Complaint: 2023-12-29
- VIN: WVGEF9BP1DD
- Components: ENGINE
- Summary: So there’s a campaign to add a bracket to one of the catalytic converters. That’s great except I never knew about it and the thing they added the bracket to prevent happened to me. The exhaust pipe from the catalytic separated from the flange connecting to the manifold. It’s a 2000 dollar part from the dealer. Luckily I found a mechanic who is welding the flange and fixing what I got. Just another example of a car company knowing there’s an issue but not really attempting to fix it, only in a policy no one reads.
Volkswagen Touareg 2012
- Date Of Incident: 2023-02-22
- Date Complaint: 2023-10-03
- VIN: WVGFK9BP1CD
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2012 Volkswagen Touareg. The contact stated while driving at an undisclosed speed, he smelled an oil odor and smoke odor in the interior of the vehicle. After a visual inspection, the contact observed oil leaking from underneath the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who determined the diesel particulate filter needed to be replaced but was unable to locate the part. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 124,000.
Volkswagen Touareg 2016
- Date Of Incident: 2023-02-10
- Date Complaint: 2023-09-10
- VIN: WVGEP9BP8GD
- Components: FUEL/PROPULSION SYSTEM
- Summary: I was driving to lunch one day when my 2016 Volkswagen Touareg TDI stalled in the middle of the road and was not able to be restarted due to a failed CP4 HPFP (High Pressure Fuel Pump) this repair was major and everything that the diesel fuel touches was replaced such as fuel pump, lift pump, all fuel lines, fuel filter canister, injectors, fuel rails, etc…
Latest 5 recalls Volkswagen Touareg
The National Highway Traffic Safety Administration (NHTSA) has issued 30 recalls for different components of the Volkswagen Touareg.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Volkswagen Touareg 2017
- Report Received Date: 2021-05-05
- Manufacturer: Volkswagen Group of America, Inc.
- Components: UNKNOWN OR OTHER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
- Consequence: Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.
- Remedy: Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.
- Model: Volkswagen Touareg 2014
- Report Received Date: 2018-05-16
- Manufacturer: Volkswagen Group of America, Inc.
- Components: UNKNOWN OR OTHER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
- Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
- Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
- Model: Volkswagen Touareg 2011
- Report Received Date: 2018-05-16
- Manufacturer: Volkswagen Group of America, Inc.
- Components: UNKNOWN OR OTHER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
- Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
- Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
- Model: Volkswagen Touareg 2012
- Report Received Date: 2018-05-16
- Manufacturer: Volkswagen Group of America, Inc.
- Components: UNKNOWN OR OTHER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
- Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
- Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
- Model: Volkswagen Touareg 2013
- Report Received Date: 2018-05-16
- Manufacturer: Volkswagen Group of America, Inc.
- Components: UNKNOWN OR OTHER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
- Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
- Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Latest negative Volkswagen Touareg car reviews
Latest positive Volkswagen Touareg car reviews
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Vehicle year: 2015
Super refined and luxurious. It's the best value compared to other luxury German SUV brands. It hits the sweet spot of value for money and the ability to make you feel special every time you walk up to it. I also like that it's understated with the VW badge, so not many people know how nice it is.
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Vehicle year: 2014
Congratulations on your new Tourareg! It's great to hear that you're enjoying all the enhancements that have been made since your last one in 2007. The build quality is exceptional and it's wonderful to hear that you've been able to make use of all the gadgets that come with it. With its sporty look and 20
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Vehicle year: 2012
When I left the dealership with my new ride back in 2012, I was a bit worried that I had made a mistake. But now, 7 years later, I wish I had bought two of them! I've put 100k miles on this beast and haven't had a single maintenance issue. The diesel still pulls like a tractor and the suspension still handles like a go-kart. It's such a shame that VW chose to stop selling Touaregs in the US.
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Vehicle year: 2007
I'm so glad to hear that you're enjoying your Touareg! It drives like a car and feels incredibly solid - there's no looseness anywhere. The doors and sunroof shut tightly, and the interior is impressively quiet. That seems to be a hallmark of VW's recent models. The Touareg is a really well-made vehicle. Its power delivery is smooth, but it's a heavy car, so it requires a bit of patience. I've owned three Japanese cars - a Nissan, Infiniti, and a Lexus - as well as four German cars - a BMW, Mercedes-Benz, and VW. Personally, I find German cars to be more sturdy, functional, and practical. Some might say that Japanese cars are more refined and sophisticated, but the Touareg exemplifies all of these qualities without losing its German character.
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Vehicle year: 2016
I've owned almost two dozen VWs of almost every model except a Beetle. This is now my third Touareg (2016 Executive). I did have a 2018 Atlas SE R-Line which I returned after a year. Although the Atlas was a great looking vehicle, I'm very sorry to say it was the worst Volkswagen I've ever owned. The overall fit and feel was horrendous, and I had to return it. However, I had to pick up another Touareg because it is such a solid feeling vehicle. It is by far the best vehicle I've ever owned.
Are you having problems with your Volkswagen Touareg?
Rosendo Kshlerin 2025-10-24
Vehicle year: 2007
This car has been a huge disappointment since we bought it new in 2007 from Stolhman. Despite the numerous issues we faced, the people at Stolhman were unhelpful and rude, even blaming us for the problems. The car required over $8,000 in repairs by the time it reached 100,000 miles, and had a long list of issues including broken tire sensors, transmission, heater, window, and brake issues. However, the interior of the car is fabulous.
Shaun Erdman 2025-10-19
Vehicle year: 2005
Although I was initially satisfied with the dealer and the vehicle, my opinion has changed due to the premature wear of the Dunlop 8000 tires with only 15k miles on them. Despite the dealer acknowledging the issue, Volkswagen has only offered to replace one tire, which is disappointing. In contrast, luxury brands such as Porsche, BMW, Lexus, and Mercedes are known for their exceptional customer service and standing behind their products. While I appreciate the dealership's support, this experience has led me to reconsider purchasing another Volkswagen in the future.
Nicholaus Windler 2025-10-03
Vehicle year: 2015
Update: I recently had some issues with my Touareg's transmission and after several attempts to work with VW, I decided to sell the car. Although I did lose some money in the process, I am now happy with my new car. While I won't be purchasing another vehicle from VW, I do believe there are many other great manufacturers out there to choose from. Unfortunately, my 2015 Touareg had some transmission and infotainment center issues, which caused some inconvenience. However, I am now enjoying my new car and its features. Thank you for your understanding.Sorry to hear about your negative experience with VW and the dealership. We understand how frustrating it can be when things don't go as planned. Is there anything we can do to help resolve the issue?
Donnell Schneider 2025-09-24
Vehicle year: 2005
I have driven my vehicle for 3500 miles since purchasing it on 11/04. Despite taking it back to the dealer four times due to a persistent issue of pulling to the right, they have been unable to resolve the problem. Unfortunately, Volkswagen has refused to take responsibility for the issue, claiming that it is fixed to their specifications. As a result of this frustrating experience, I cannot recommend this vehicle or any Volkswagen products.
Dennis Cruickshank 2025-09-18
Vehicle year: 2004
It seems like you've had a few issues with your car, including a cost of $1800 to replace wires in the electrical system (quoted at $6000), $175 to replace the power mirror knob, $875 for the driveshaft, $700 to fix the AC and rear latch release, and $50 per coil wire (bought at least 8), not to mention the plugs. Currently, you've been told that the airbag inflator needs to be replaced ($580) and the catalytic converter ($1000). I understand that this can be frustrating, especially since you bought the car from the VW lease line at the auction with only 39,000 miles. However, it's great that you've been able to save money on some parts and labor with one of your dad's mechanics. It's always a good idea to only take it to VW when necessary. I also understand that there always seems to be some light on-tire, airbag, and brake sensor (which need to be replaced). Just be prepared to spend some money.