Volkswagen E-golf problems
The Volkswagen Golf is a compact car/small family car (C-segment) produced by the German automotive manufacturer Volkswagen since 1974, marketed worldwide across eight generations, in various body configurations and under various nameplates – including as the Volkswagen Rabbit in the United States and Canada (Mk1 and Mk5), and as the Volkswagen Caribe in Mexico (Mk1).
The original Golf Mk1 was a front-engined, front-wheel drive replacement for the air-cooled, rear-engined, rear-wheel drive Volkswagen Beetle. Historically, the Golf is Volkswagen's best-selling model and is among the world's top three best-selling models, with more than 35 million units sold as of 2019.
Initially, most Golfs were 3-door hatchbacks. Other variants include a 5-door hatchback, estate (Variant, from 1993), convertible (Cabriolet and Cabrio, 1979–2002, Cabriolet, 2011–present), and a Golf-based saloon, called the Jetta, Vento (from 1992) or Bora (from 1999). The Golf covers economy to high-performance market segments.
The Golf has won awards, including the World Car of the Year in 2009, with the Mk6 and in 2013 with the Mk7. Along with the Renault Clio and the Vauxhall Astra, the Golf is one of only three cars to have won European Car of the Year twice, in 1992 and 2013. The Golf has made the annual Car and Driver 10Best list multiple times. The Mk7 won the Motor Trend Car of the Year award in 2015, and the Mk1 GTI also won the award in 1985. The Mk4 won for the best-selling car in Europe in 2001.
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Volkswagen E-golf model years
Common Volkswagen E-golf problems
The Volkswagen e-Golf, like any other vehicle, has faced some common issues, particularly in its earlier model years. Here are the most serious problems reported to RepairPal:
- Battery Management System Failures: Early models of the e-Golf had issues with the battery management system, which could lead to reduced range and performance. This problem was more prevalent in the 2015 model year, where several owners reported premature failures, leading to decreased range and overall performance.
- Charging Equipment Problems: Some owners have reported difficulties with the onboard charging system, including slow charging or charging failure. This issue can be frustrating for e-Golf owners, as it may hinder their ability to charge their vehicles efficiently and effectively.
- Infotainment Glitches: The e-Golf’s infotainment system has occasionally shown signs of malfunction, such as freezing or failure to boot up. This problem can affect the overall user experience and may require professional assistance to resolve.
- Brake System Concerns: A few reports have mentioned problems with the brake system, including noise and less responsive braking. This issue can impact the safety and reliability of the vehicle, and it is essential to address it promptly.
Despite these issues, Volkswagen has been proactive in addressing concerns through recalls and updates. Most of these problems were rectified in later models, and a well-maintained e-Golf from a trustworthy year should not exhibit these problems.
In addition to these issues, there are other common problems specific to the e-Golf. For example, the front-wheel bearing housings may have insufficient hardness, which can lead to a fracture of a wheel bearing housing and affect the directional control of the vehicle.
When buying a used e-Golf, it is crucial to check for recalls and ensure that any remedial work has been carried out before purchasing the vehicle. It is also essential to check the charging cables' condition, as replacing them can be expensive.
In terms of reliability, the Volkswagen e-Golf has generally proven to be a reliable electric vehicle, especially in the later model years. With improvements made over time, Volkswagen has addressed earlier issues, leading to a more dependable and well-rounded vehicle. However, it is essential to note that the e-Golf ranks 6th out of 28 Volkswagen models in terms of reliability, and regular maintenance and adherence to the manufacturer's guidelines can ensure a long-lasting and enjoyable driving experience.
How reliable is an e-Golf?
Reliability Survey, the e-Golf managed an impressive third-place finish out of 14 cars in the electric car category. As a brand, Volkswagen came 22nd out of 32 manufacturers featured.
What is the most common problem with the VW Golf?
VW Golf owners often search for information about the following problems.
- Fuel leaks. ...
- Blocked DPF. ...
- Stretched timing chain. ...
- DSG automatic gearbox issues. ...
- Foggy headlight lenses. ...
- Faulty handbrake. ...
- Electrical issues. ...
- Faulty crash sensors.
How many miles will an e-Golf last?
The VW e-Golf is an all-electric vehicle, running solely on power provided by a high voltage lithium ion battery. It has zero tailpipe emissions. Battery electric vehicles hold their range fairy well, and a used e-Golf can see available ranges between 40 and 195 miles.
Why is e-Golf discontinued?
While VW was quick to discontinue the e-Golf to switch its focus to ID-badged EVs, the model could be making a comeback in the future.
Percentage distribution of complaints by Volkswagen E-golf years
We have researched Volkswagen problems and analysed all the complaints filed against Volkswagen E-golf cars and compiled the top 5 most problematic Volkswagen E-golf model years:
- Volkswagen E-golf 2015
- Volkswagen E-golf 2019
- Volkswagen E-golf 2017
- Volkswagen E-golf 2018
- Volkswagen E-golf 2016
Below you can see the percentage distribution of known problems by Volkswagen E-golf model years.
Distribution of the number of complaints by Volkswagen E-golf years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Volkswagen E-golf car problems categorized by type of issue
After analysing all complaints related to Volkswagen E-golf , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Fuel/propulsion system problems
- Unknown or other problems
- Engine problems
- Power train problems
The graph below shows statistics for all Volkswagen E-golf vehicle components and the number of complaints received.
Distribution of the number of complaints with fire by E-golf model years
There were a total of 1 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by E-golf model years
There were a total of 2 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 33 complaints about various vehicle components related to the Volkswagen E-golf . Below are the 25 most recent complaints reported for Volkswagen E-golf vehicles.
Latest 25 complaints
Volkswagen E-golf 2019
- Date Of Incident: 2024-02-25
- Date Complaint: 2024-02-28
- VIN: WVWKR7AU6KW
- Components: UNKNOWN OR OTHER
- Summary: The charging pin actuator fails, preventing the vehicle from charging. This was confirmed by the dealer. I had brought the vehicle in multiple times before for the same symptoms.
Volkswagen E-golf 2015
- Date Of Incident: 2023-12-18
- Date Complaint: 2023-12-18
- VIN: WVWKP7AU8FW
- Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
- Summary: I was driving and the car shuddered and lost all power and would not accelerate. The car glided to a stop, but there were no shoulders so I was stuck blocking traffic. Later, the police helped push it to a side street where it was safe to park. The dashboard displayed the following error: "Error: Electrical System. Stop!" This message occured at the time of the failure. There were no symptoms or warnings prior to the failure. This message can not be found in the owners manual. Turning the car off and on does not change the situation. The vehicle has not been inspected by a dealer and is awaiting a tow to a dealer
Volkswagen E-golf 2019
- Date Of Incident: 2023-07-06
- Date Complaint: 2023-07-11
- VIN: WVWKR7AU7KW
- Components: FUEL/PROPULSION SYSTEM
- Summary: Car would not start and gave a "Error: Electrical system. Stop!" Warning in the dash. Volkswagen tells me it needs a battery replacement.
Volkswagen E-golf 2017
- Date Of Incident: 2021-07-01
- Date Complaint: 2021-12-30
- VIN: WVWPR7AU8HW
- Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,BACK OVER PREVENTION
- Summary: Car computer system spontaneously crashes every few minutes. Proximity sensors, rear camera, and drive mode selector (normal, eco, eco+) stop working creating a potential driving hazard. After several crashes, the system requires a hard reboot. If a phone is connected (via bluetooth or USB cable), the handsfree car-link also stops working.
Volkswagen E-golf 2015
- Date Of Incident: 2021-11-01
- Date Complaint: 2021-12-22
- VIN: WVWPP7AU9FW
- Components: UNKNOWN OR OTHER
- Summary: There is a known issue regarding a software update required to keep using the heat and cooling options on 2015 and older eGOLF models. Without this patch the heating and cooling of the vehicle will cease to operate. This includes the defogging capability for front and side windows in cold weather. On more than one occasion, I have had to wipe condensation from the windows while driving due to the failure of the heat pump. VW is aware of this software issue, but for vehicles out of the standard warranty will require a service diagnostic fee as well as a large repair cost for essentially a software upgrade. VW owns the diagnostic tools and software so there is no third party way to fix this issue. Affected vehicles should have the software update applied so visibility is not affected during driving. TSB attached
Volkswagen E-golf 2015
- Date Of Incident: 2021-08-01
- Date Complaint: 2021-08-02
- VIN: Wvwpp7au9fw
- Components: UNKNOWN OR OTHER
- Summary: The trim located around the gear selectors has separated leaving a sharp chrome edge that cuts your hand when reaching into the cubby beyond the shifter. This issue was corrected by VW Canada in a recall but not by VW US. It is a known issue and is prevalent across the golf lineup.
Volkswagen E-golf 2015
- Date Of Incident: 2021-04-17
- Date Complaint: 2021-04-28
- VIN: WVWPP7AUXFW
- Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
- Summary: CAR WAS IN MOTION ON A CITY STREET AND SUDDENLY LOST POWER. PULLED OFF ROAD, WAITED AND RESTARTED VEHICLE WITH NORMAL FUNCTION. EVALUATED AT VW DEALER AND TOLD THE DC-DC CONVERTOR IS NOT WORKING PROPERLY AND SHUTTING DOWN THE MOTOR. THIS PART WAS PART OF A PRIOR SAFETY RECALL BY NHSTA, AND THE CAR WAS EVALUATED AND SAID TO BE FIXED. CONTACTED VW OF AMERICA (CASE # 04750977) AND TOLD THERE WAS NOTHING THEY COULD DO AS THE CAR WAS OUT OF WARRANTY.
Volkswagen E-golf 2019
- Date Of Incident: 2020-09-17
- Date Complaint: 2020-09-18
- Fire: 1
- VIN: WVWKR7AU8KW
- Components: ELECTRICAL SYSTEM
- Summary: THE CAR WAS LAST DRIVEN 9/16/2020 AROUND 5:30PM. IT HAD APPROXIMATELY 90 MILES LEFT AS AN ESTIMATED BATTERY CHARGE. IT WAS PARKED IN MY DRIVEWAY. ON 9/17 3:20PM OR SO I WALKED OUT OF MY HOUSE AND SMELLED SOMETHING BURNING. I OPENED THE CAR DOOR AND HEARD AN ALERT AND THE DISPLAY SAID ELECTRICAL SYSTEM ERROR. I TRIED TURNING THE CAR ON AND OFF A FEW TIMES, NOTICED A LIGHT SMELL INSIDE THE CAR. I CONTINUED TO GET THE ELECTRICAL ERROR MESSAGE. I CALLED FOR VW ROADSIDE ASSISTANCE, TOOK THE CAR SEATS OUT, AND WHILE WAITING TO BE CONNECTED TO ROADSIDE ASSISTANCE I HEARD A SMALL POP SOUND AND A LITTLE SMOKE COME FROM THE HOOD AREA. MY HUSBAND CALLED 9-1-1. WITHIN ABOUT 5 MINUTES, WE HEARD MORE POPPING, SAW MORE SMOKE, AND THEN SAW FLAMES COMING FROM BENEATH THE CAR. A FIRE ENGINE ARRIVED AND WORKED ON PUTTING OUT THE FIRE. THE BATTERY HEATED/SMOKED/FLARED UP FOR ABOUT 3 HOURS UNTIL IT WAS DEEMED SAFELY OUT, AND FIREFIGHTERS LEFT. AS OF NOW, 3:30PM ON 9/18/2020, THERE ARE STILL FLARE UPS ON THE BATTERY AND IT IS UNDER THE SUPERVISION OF THE FIRE DEPARTMENT. PLEASE HELP WITH THIS INVESTIGATION AS QUICKLY AS POSSIBLE. THIS CAR IS EXTREMELY DANGEROUS.
Volkswagen E-golf 2018
- Date Of Incident: 2020-02-26
- Date Complaint: 2020-03-04
- Number Of Injuries: 2
- VIN: WVWKR7AU2JW
- Components: UNKNOWN OR OTHER
- Summary: THE CHROME TRIM PIECE AROUND THE SHIFTER OF MY 2018 VW EGOLF IS VERY SHARP. IT ORIGINALLY CUT MY DAUGHTER BUT WE COULDN'T FIGURE OUT WHAT IN THE CAR HAD DONE SO. THEN IT HAPPENED TO ME AS I WAS REACHING FOR MY PHONE IN THE "CUBBY" NEXT TO THE TRIM.
Volkswagen E-golf 2015
- Date Of Incident: 2020-01-06
- Date Complaint: 2020-01-09
- VIN: WVWPP7AU8FW
- Components: UNKNOWN OR OTHER
- Summary: WHEN I WENT TO UNPLUG MY CAR IN MY GARAGE, THE CHARGING PORT WOULD NOT RELEASE THE CHARGER. WHEN I LOOKED IT UP ONLINE, I FOUND THAT MANY PEOPLE WHO OWNED 2015 E-GOLFS HAD THE EXACT SAME PROBLEM AND THAT NONE OF THE ELECTRICAL RESETS WOULD WORK TO GET THE CHARGING PORT TO RELEASE THE CHARGING CABLE. (HTTPS://WWW.MYVWEGOLF.COM/FORUM/VIEWTOPIC.PHP?F=12&T=839&START=60) I TRIED ALL THE ELECTRICAL RESETS ANYWAY, BUT NOTHING WORKED. THE CAR WAS LOCKED DOWN, AND IT WOULD NOT EVEN LET ME PUT IT IN NEUTRAL, SO IT COULD NOT BE ROLLED ON TO A TOW TRUCK. THE TOW TRUCK DAMAGED THE UNDERCARRIAGE OF MY CAR TRYING TO GET IT OUT OF MY GARAGE AS A RESULT. I HAD THE CAR TOWED TO THE LUTHER WESTSIDE VW DEALERSHIP IN MINNEAPOLIS, MN, AND THEY WANT TO CHARGE ME A DEDUCTIBLE EVEN THOUGH THE FREQUENCY OF THIS ISSUE POINTS TO A MANUFACTURING DEFECT. THE CHARGING PORT SHOULD BE RECALLED. PEOPLE ARE BEING STRANDED OVER AND OVER AGAIN BECAUSE VW WON'T TAKE RESPONSIBILITY FOR THIS.
Volkswagen E-golf 2015
- Date Of Incident: 2019-10-14
- Date Complaint: 2019-10-14
- VIN: WVWPP7AU9FW
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: THE VEHICLE INTERMITTENTLY WILL NOT UNLOCK/RELEASE THE CHARGING CONNECTOR FROM THE CONNECTION PORT. WHEN THIS OCCURS, THE EMERGENCY RELEASE PROCEDURE FOR THE VEHICLE WILL NOT RELEASE THE CHARGING CONNECTOR. THE CHARGING STATUS INDICATOR IS RED. EVENTUALLY CONNECTOR FINALLY RELEASES BUT AFTER EITHER HOURS OF WAITING OR SOMETIMES HITTTING THE CONNECTOR TO JAR IT FREE. DURING THE LOCKED CONDITION, THE VEHICLE IS NOT MOVEABLE - WILL NOT OPERATE. IF IT OCCURS AT A PUBLIC CHARGER, THE CAR IS LITERALLY TIED TO THE CHARGER AND BUILDING, UNABLE EVEN TO BE TOWED. CHARGERS CAN BE IN SOME KIND OF BLEAK, SCARY PLACES. NOT ALWAYS WHERE YOU WANT TO BE TRAPPED ALONE AT NIGHT. THERE ARE MANY REPORTS BY OTHER OWNERS/DRIVERS OF THE SAME YEAR AND MODEL, SEE: HTTPS://WWW.MYVWEGOLF.COM/FORUM/VIEWTOPIC.PHP?F=12&T=839&START=10 OR HTTPS://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?9292185-NOW-CHARGER-PORT-WON-T-RELEASE-CHARGER-CONNECTER! OR HTTPS://WWW.MYVWEGOLF.COM/FORUM/VIEWTOPIC.PHP?F=12&T=158&START=30 . THERE ARE OTHERS ALSO.
Volkswagen E-golf 2015
- Date Of Incident: 2019-09-02
- Date Complaint: 2019-09-16
- VIN: WVWPP7AU9FW
- Components: ELECTRICAL SYSTEM
- Summary: THE 2015 EGOLF LOCKS THE CHARGING CONNECTOR ONTO THE VEHICLE DURING CHARGING. THIS FUNCTIONALITY HAS TWO (AT LEAST) BENEFITS TO THE VEHICLE OPERATOR. ONE BENEFIT IS THAT THE (VERY EXPENSEIVE) CAR CHARGER'S POWER SUPPLY CAN'T EASILY BE STOLEN DURING CHARGING. A SECOND, SAFETY-CENTRIC, FUNCTION IS DERIVED BY NOT ALLOWING THE CHARGING PORT TO SEPARATE WHILE A CHARGE IS UNDERWAY PREVENTING POSSIBLE ELECTRICAL ARCS AND ELECTROCUTION. THE LOCKING MECHAISM INTERMITTENLY FAILS TO UNLOCK TOGETHER WITH THE REST OF THE DOORS AND FUNCTIONS ON THE VEHICLE. THIS HAS SEVERAL POTENTIAL DANGERS TO A VEHICLE OPERATOR. WHEH THE CHARGE CONNECTER WILL NOT RELEASE, THE VEHICLE WILL START AND MIGHT CREATE A SITUATION OF BEING STRANDED AT NIGHT IN A PUBLC CHARGING LOCATION. TJRTRRWERT---9RR-RRWPWRHIS HAS HAPPENED TO ME. TRYING TO RELEASE THE PLUG REQUIRES A STRONG LONG NARROW OBJECT (USUALLY METAL) BE INSERTED INTO THE SHIELDED AREA OF THE LOCKING MECHANISM. THE MECHANISM CAN SOMETIMES BE OVER-RIDDEN THROUGH TRIAL AND ERROR. EVENAUALLY, THOUGH AN OOPERATOR IS GOING TO ACCIDENTALLY CONTACT ONE OF THE HIGH VOLTAGE TERMINALS.AND BE SERIOUSLY HURT OR KILLED. CLIPPERCREEK CHARGING EQUIPMENT SEEMS MORE LIKELY TO CAUSRE THIS CONDITION. OUR HSC-40 UNIT AND THE SMALLER 120V TRAVEL MODEL THESE ARE OTHER SIMILAR REPORTS FOUND ONLINE: HTTPS://WWW.MYVWEGOLF.COM/FORUM/VIEWTOPIC.PHP?F=12&T=839 ' HTTPS://WWW.MYVWEGOLF.COM/FORUM/VIEWTOPIC.PHP?F=12&T=839#P7764 ' HTTPS://WWW.MYVWEGOLF.COM/FORUM/VIEWTOPIC.PHP?F=12&T=839#P7764
Volkswagen E-golf 2015
- Date Of Incident: 2019-08-03
- Date Complaint: 2019-08-06
- VIN: WVWPP7AU4FW
- Components: ELECTRICAL SYSTEM
- Summary: EV CHARGER WILL NOT DISENGAGE FROM PORT EVEN WHEN CAR IS UNLOCKED WITH REMOTE. RED LIGHT INDICATING CHARGING FAILURE REMAINS AND CHARGER MUST BE REMOVED USING EMERGENCY DISENGAGE PIN WHICH IS DIFFICULT TO ACCESS AND CAR IS IMMOBILIZED WHILE CHARGER REMAINS STUCK. ELECTRICAL ERROR MESSAGE REQUESTING SERVICE COMES UP ON DASHBOARD TWO DAYS BUT DISAPPEARS UPON RESTART OF VEHICLE.
Volkswagen E-golf 2015
- Date Of Incident: 2019-04-19
- Date Complaint: 2019-04-19
- VIN: WVWPP7AU7FW
- Components: FUEL/PROPULSION SYSTEM
- Summary: CHARGE PORT LOCK WOULD NOT RELEASE CHARGING CABLE AFTER CHARGING IS DONE. RESULTS IN STUCK CHARGING CABLES AT PUBLIC CHARGING STATIONS.
Volkswagen E-golf 2015
- Date Of Incident: 2018-07-05
- Date Complaint: 2018-07-05
- VIN: WVWPP7AU4FW
- Components: UNKNOWN OR OTHER
- Summary: CAR WILL NOT DETACH/RELEASE FROM CHARGER IN INTERMITTENT BUT REGULARLY OCCCURRING FREQUENCY. HAPPEN ABOUT ONCE WEEKLY. LEAVES DRIVER STRANDED. HAVE NOW STARTED USING RUBBER MALLET TO TAP CHARGER FREE. VEHICLE IS ALWAYS STATIONARY.
Latest 5 recalls Volkswagen E-golf
The National Highway Traffic Safety Administration (NHTSA) has issued 10 recalls for different components of the Volkswagen E-golf.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Volkswagen E-golf 2016
- Report Received Date: 2022-07-27
- Manufacturer: Volkswagen Group of America, Inc.
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or deploy improperly.
- Consequence: An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper air bag deployment may not properly restrain the occupant, increasing their risk of injury in a crash.
- Remedy: Dealers will replace the front-passenger air bag module, free of charge. Owner notification letters were mailed December 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 69DY and 61C1.
- Model: Volkswagen E-golf 2017
- Report Received Date: 2021-05-05
- Manufacturer: Volkswagen Group of America, Inc.
- Components: UNKNOWN OR OTHER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
- Consequence: Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.
- Remedy: Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.
- Model: Volkswagen E-golf 2018
- Report Received Date: 2018-11-14
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SEATS:MID/REAR ASSEMBLY
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen e-Golf and Golf R vehicles, and Audi A3 Sedan and RS3 vehicles. The rear seat frame head restraint guide sleeves may be incorrectly welded to the seat frame.
- Consequence: If the guide sleeves are incorrectly welded, in the event of a crash, the rear seat head restraints may have reduced stability, increasing the risk of injury.
- Remedy: Volkswagen and Audi will notify their owners, and dealers will inspect the guide sleeves for incorrect welds, replacing the rear seat frame, as necessary, free of charge. The recall began December 28, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 72H8 (VW) and 72H9(Audi).
- Model: Volkswagen E-golf 2016
- Report Received Date: 2018-05-16
- Manufacturer: Volkswagen Group of America, Inc.
- Components: UNKNOWN OR OTHER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
- Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
- Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
- Model: Volkswagen E-golf 2015
- Report Received Date: 2018-05-16
- Manufacturer: Volkswagen Group of America, Inc.
- Components: UNKNOWN OR OTHER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
- Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
- Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Latest negative Volkswagen E-golf car reviews
Latest positive Volkswagen E-golf car reviews
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Vehicle year: 2018
My husband and I really enjoyed it, so we decided to buy it!
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Vehicle year: 2019
Congratulations on your new eGolf SEL Premium! While the range and performance could be better, this car offers an excellent driving experience. If you're a fan of VW Golfs like me (this is my 4th since high school!), you'll love the virtual cockpit and the Driver's Assistance Package, which offers the best Adaptive Cruise Control I've driven yet. At an out-the-door price of $28,500, it's a fantastic vehicle that offers great value compared to the Tesla Model 3. Thank you for sharing your experience with us!
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Vehicle year: 2019
My husband and I really enjoyed it, so we decided to buy it!
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Vehicle year: 2019
If you're considering purchasing an e-Golf, you may already be familiar with the various models, years, and benefits of each. For our daily car trips (which make up about 325 days a year), this car's range and amenities are more than sufficient. It's a joy to drive, requires little to no maintenance, and can be easily charged at home (you can purchase a charger on Amazon or elsewhere for under a grand). The stock radio produces good sound quality, and the handling is enjoyable around town. While it's worth noting that this particular model (SE) lacks any form of cruise control on the highway, it's unlikely that you'll be driving long distances on the highway anyway. As a second car, it's a no-brainer (provided you can charge it at home). As a primary car, it's perfectly adequate with some effort and a few rental cars for longer trips. In summary, we absolutely adore it!
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Vehicle year: 2019
We really enjoyed driving this car! It's surprisingly fun, with snappy acceleration and a silky smooth ride. It's also nimble and easy to park. We were pleasantly surprised by the range, which can reach up to 180 miles on a full charge. Even with the A/C and heater on, we still got more range than we expected.
Are you having problems with your Volkswagen E-golf?
Samir Donnelly 2024-11-25
Vehicle year: 2018
I work 9 miles from home and have to charge my car every night. Unfortunately, due to the bumper to bumper traffic, the 107 mile fully charged battery drops down to 87 within 10 minutes and then down to 55 before I get home. It takes 22 hours to fully charge, so I have to charge it every night for 12 hours and hope that it is fully charged. Although I was told by sales to “realistically” expect 100 miles per charge, not the 126 advertised, I still enjoy driving it. However, I have experienced some issues with the delay function. I put it on for the first time and in the morning, my car was still at 55. Overall, I am still happy with my purchase despite these minor setbacks.
Jesse Huels 2024-11-15
Vehicle year: 2017
Despite encountering some issues with my car, I am confident that it will be resolved soon. After experiencing an electronic error, I had to have it towed to a dealer 3 miles away. Although the only person who could work on it quit, I remained optimistic and took it to a dealer in Denver. However, they were unable to diagnose the issue and sent it to Oxnard. While I am still waiting for updates on my car's status, I am confident that it will be resolved soon. I have come across similar complaints on forums, but I trust that my car will be fixed and I will be able to sell it.
Jessie Rempel 2024-11-08
Vehicle year: 2019
When we received the e-Golf, the company promised a range of over 100 miles on a full charge. However, after a software update, we experienced some issues with the car. The range dropped to just 54 miles, and the charger caused some problems in our home. We also had some difficulties during the winter months, as the car did not have heating and we had to pull over a few times due to running out of battery. Unfortunately, attempts to fix the problem were unsuccessful, and the VW Co and Financial office refused to take the car back. Instead, they charged us a $2500 early return fee.
Buster Schroeder 2024-11-04
Vehicle year: 2015
If you're considering purchasing an electric vehicle in the USA, it's worth noting that VW e-golf does not offer a free loaner like other companies do. Having a free loaner is a great way to save money if you need to travel beyond the range of the electric vehicle. It's unclear why VW does not provide this service annually like other companies such as Fiat or Ford, or even like VW in Europe. Due to this limitation, I can only give VW e-golf one star. Other electric vehicle purchase programs in the USA offer much more.
Marcelino Rau 2024-10-20
Vehicle year: 2017
I recently purchased a car in California and informed the dealership that I would be relocating to Georgia within the year. Unfortunately, I was not informed that the car would not be serviceable in Georgia. I had the car shipped to Georgia and when it was time for its first maintenance, I discovered that no dealerships in the area were trained to service the car. I was informed that having the car serviced by a non-dealership mechanic could potentially void my warranty. When I contacted VW to inquire about the possibility of having someone trained in the area, I was informed that it was my responsibility to know whether or not they service the vehicle in other states. It is quite surprising that a car made by a major manufacturer cannot be serviced by at least one local dealership. This experience has been quite frustrating and has left me feeling disappointed with the level of customer service. If you are considering purchasing this car and anticipate moving to another state during the time you own it, I would recommend considering another vehicle instead.