2020 Mercedes-benz E450 problems

General information about Mercedes-benz-E450
Overview of popular issues
Recalls list

The W213 Mercedes-Benz E-Class is the fifth-generation of the Mercedes-Benz E-Class. Sold from 2016 (as a 2017 model), it is the successor to the W212/S212 E-Class models. The coupe/convertible models share the same platform as the sedan/wagon, in contrast to the previous generation. The high-performance Mercedes-AMG E 63 and E 63 S versions of the W213 have been available as well from 2016 (as a 2017 model), and these are the only versions with V8 engines.

Since the mid 1990s, the Mercedes-Benz E-Class has been equipped with quad headlights and a differentiated design compared to the C-Class and S-Class. With the 2017 model, Mercedes decided to take a more streamlined direction, first seen with the 2014 E-Class mid-generational refresh and then going in an entirely new direction with the all-new 2017 model.

Launched in spring 2016 following a world debut at the 2016 North American International Auto Show in January, the 2017 E-Class was the most technologically advanced car Mercedes had ever produced at the time. This current generation of the Mercedes E-Class has won many plaudits from automotive publications, including the 2021 Motor Trend Car of the Year, the first time Mercedes-Benz has ever won this award.

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Common 2020 Mercedes-benz E450 problems

The 2020 Mercedes-Benz E450 has been praised for its comfort, technology, and design. However, there are a few common problems that owners have reported.

Easy Exit/Entry Faulty: Some owners have reported issues with the Easy Exit/Entry feature, which is designed to automatically adjust the driver's seat and steering wheel when the car is unlocked. This feature has been reported to malfunction, requiring multiple service visits without being fully resolved.

Rear Glass/Heating Element Faulty: Another issue reported by some owners is a faulty rear glass heating element, which can impair vision on the convertible top and necessitate replacement.

Build Quality: Some owners have reported issues with the build quality of the pre-facelift models, particularly those made in Singdelfingen. These issues may have been resolved in the facelift models or may be less common in the two-door models made in Bremen.

Technology Disappointment: Some owners have reported disappointment with the technology in the E450, particularly the infotainment system. This may be a matter of personal preference, but it is worth noting that some owners have found the system to be less intuitive or user-friendly than they would like.

Rattles from Dashboard and Door Cards: Some owners have reported rattles from the dashboard and door cards, particularly in areas with rough roads. However, this may be less common in areas with better road conditions.

Low Profile Run-Flat Tires: Some owners have reported issues with the low profile run-flat tires, particularly in the N East. These tires may not be able to withstand the road conditions found in this region, leading to potential issues with ride comfort and durability.

It is worth noting that these issues may not affect all 2020 Mercedes-Benz E450 models, and some may be more common than others. Additionally, some of these issues may be covered under warranty or may be eligible for repair or replacement under recall campaigns. It is always recommended to consult with a Mercedes-Benz dealership or authorized service center for specific information about your vehicle and any potential issues.

2020 Mercedes-benz E450 complaints

The NHTSA has received 0 complaints about various vehicle components related to the 2020 Mercedes-benz E450.

You can leave your car complaint via the special form below.

2020 Mercedes-benz E450 recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 7 recalls for different components of the 2020 Mercedes-benz E450.

2022-05-20

Manufacturer: Mercedes-Benz USA, LLC
Components: ELECTRICAL SYSTEM:SOFTWARE
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

2022-04-08

Manufacturer: Mercedes-Benz USA, LLC
Components: BACK OVER PREVENTION:DISPLAY FUNCTION
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

2021-12-13

Manufacturer: Mercedes-Benz USA, LLC
Components: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Consequence: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

2021-02-05

Manufacturer: Mercedes-Benz USA, LLC
Components: ELECTRICAL SYSTEM:SOFTWARE
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

2020-06-05

Manufacturer: Mercedes-Benz USA, LLC.
Components: SEATS:MID/REAR ASSEMBLY
Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450, AMG E63S, GLC300, AMG GLC43, AMG GLC63, AMG GT53, and AMG GT63 vehicles equipped with rear seatbacks that can be electrically unlatched. The left-rear seatback latch may not be strong enough to withstand certain loads. If cargo were to strike the left-rear seatback, the latch may fail.
Consequence: In the event of a crash, if the left-rear seatback latch fails, it can increase the risk of injury.
Remedy: MBUSA will notify owners, and dealers will replace the left-rear seatback latch, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070004.

2020-04-21

Manufacturer: Mercedes-Benz USA, LLC.
Components: SEAT BELTS:FRONT:WEBBING
Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450 Coupe vehicles. The front left seatbelt may be improperly installed, potentially allowing the seatbelt to contact sharp metal components and damage the seatbelt webbing.
Consequence: A damaged seatbelt may not properly restrain an occupant, increasing the risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect and reroute the front left seatbelt as necessary, or replace it if the webbing is damaged, free of charge. The recall began May 22,2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020050001.

2020-02-07

Manufacturer: Mercedes-Benz USA, LLC.
Components: COMMUNICATION
Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.