2020 Lexus Nx300h problems

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2020 Lexus Nx300h

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Common 2020 Lexus Nx300h problems

The 2020 Lexus NX 300, a compact luxury crossover, has been praised for its refined interior, safety features, and overall quality. However, some owners have reported common problems that may affect their ownership experience.

  • Cramped Interior: Some owners have noted that the interior of the NX 300 can feel cramped and confining, particularly in the rear seats. This can be an issue for taller passengers or those who need more space for cargo.
  • Premium Gas Only: The NX 300 is designed to run on premium gasoline, which can be more expensive than regular unleaded. This can add to the overall cost of ownership, particularly for those who drive frequently or have long commutes.
  • Strange Instrument Panel and Center Console: Some owners have reported that the instrument panel and center console of the NX 300 are unusual and difficult to use. This can be a particular issue for those who are used to more traditional layouts.
  • Engine, Structure, and Electrical System Problems: Some owners have reported problems with the engine, structure, and electrical system of the NX 300. These issues can be serious and may require extensive repairs or replacement of parts. Lemberg Law, a consumer protection law firm, has identified these problems as common complaints among NX 300 owners.
  • Parking Brake Malfunction: There is one recall affecting the 2020 Lexus NX 300 related to the parking brake. The parking brake may not activate correctly, which could lead to the vehicle rolling away if parked on an incline. This issue is caused by incorrect programming of the brake control module and can be fixed at no cost to the owner.
  • Difficulty with Phone App Integration: Some owners have reported difficulty syncing their phones with the NX 300's infotainment system. This can be frustrating, particularly for those who rely on their phones for navigation, music, and other features.
  • Long Wait Times for Service: Some owners have reported long wait times for service appointments, particularly for repairs related to the infotainment system or other electronic components. This can be inconvenient and may require owners to take time off work or make other arrangements.
  • Paint Quality Issues: Some owners have reported issues with the paint quality of the NX 300, including deep scratches and other defects. These issues can be difficult to fix and may require expensive repairs or repainting.
  • Reliability: Despite these issues, the 2020 Lexus NX 300 has been praised for its overall reliability. In a recent reliability survey, the NX finished in first place out of 34 cars in the family SUV category, with an amazing score of 99.8%.

In conclusion, while the 2020 Lexus NX 300 is generally a reliable and well-regarded vehicle, some owners have reported common problems related to the infotainment system, interior space, and fuel requirements. Additionally, some owners have reported issues with the instrument panel and center console, as well as more serious problems with the engine, structure, and electrical system. However, the NX 300 has also been praised for its safety features, overall quality, and exceptional reliability.

2020 Lexus Nx300h engine

How reliable is the Lexus NX300h?

Is a used Lexus NX estate reliable? Incredibly so. In our most recent reliability survey, the NX finished in first place out of 34 cars in the family SUV category, with an amazing score of 99.8%. If you want a dependable family SUV, there's one brand that should be at the top of your shopping list.

What is the gas mileage on a 2020 Lexus NX 300h?

approximately 33 city mpg, 30 highway mpg

The EPA estimated fuel efficiency for the 2020 Lexus NX 300h receives approximately 33 city mpg, 30 highway mpg and 31 combined mpg.

What is the difference between Lexus nx300 and NX300h?

The most significant and obvious difference between the NX 300 and NX 300h is the drivetrain. While the Lexus NX 300 uses a turbocharged gasoline engine with your choice of front-wheel drive or all-wheel drive, the NX 300h uses a potent four-cylinder engine paired with electric motors and intelligent all-wheel drive.

How many miles per gallon does a Lexus NX300h get?

Compare Side-by-Side

2021 Lexus NX 300h AWD
EPA Fuel EconomyRegular Gasoline
31 MPG 33 30 combined city/highway city highway
3.2 gal/100mi
459 miles Total Range

2020 Lexus Nx300h car problems categorized by type of issue

After analyzing all complaints sent to the NHTSA and researching popular Lexus Nx300h problems, we found that the most common problems with these 2023 model year vehicles are:

  • Visibility/wiper problems
  • Unknown or other problems
  • Vehicle speed control problems
  • Forward collision avoidance problems
  • Engine problems

The graph below shows statistics for all 2020 Lexus Nx300h vehicle components and the number of complaints received.

2020 Lexus Nx300h complaints

The NHTSA has received 6 complaints about various vehicle components related to the 2020 Lexus Nx300h.

2021-04-14

VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE PROBLEM

  • Date Of Incident: 2021-04-01
  • VIN: JTJGARDZ5L5
  • Components: VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
  • Summary: FEATURE ACC: CONTROLS ACCELERATION AND/OR BRAKING TO MAINTAIN A PRESCRIBED DISTANCE BETWEEN THE VEHICLE AND ANOTHER ONE IN FRONT. MAY BE ABLE TO COME TO A STOP AND CONTINUE. SAFETY ISSUE: THE BRAKE LIGHTS DO NOT COME ON ESPECIALLY WHEN COMING TO A COMPLETE STOP IN TRAFFIC. VEHICLES FOLLOWING MY CAR ARE UNAWARE MY VEHICLE IS COMING TO A COMPLETE STOP, AND MAY REAR END MY VEHICLE. I REPORTED THE ISSUE TO LEXUS TOO.
2020-11-24

VISIBILITY/WIPER PROBLEM

  • Date Of Incident: 2020-11-05
  • VIN: JTJDARBZ3L2
  • Components: VISIBILITY/WIPER
  • Summary: ON 11-05-2020 I WAS DRIVING MY NEW LEXUS (3200 MILES ON IT) ABOUT 55 MPH ON A 4 LANE HIGHWAY IN LIGHT TRAFFIC. IT WAS A SUNNY AFTERNOON AND 84 DEGREES. ALL OF A SUDDEN THERE WAS A VERY LOUD EXPLOSION SOUND FROM ABOVE OUR HEADS AND THEN THE SOUND OF GLASS FLYING OFF FROM THE VEHICLE ONTO THE ROADWAY BEHIND US. THERE WAS NO ROAD DEBRIS, FLYING ROCKS OR CEMENT TRUCKS NEARBY THAT MIGHT HAVE CAUSED A ROCK TO FLY UP AND BREAK THE GLASS ON THE SUNROOF. I THOUGHT WE HAD BEEN SHOT AT. I WAS ABLE TO PULL OVER OFF THE HIGHWAY AND GOT OUT TO INSPECT THE DAMAGE. THAT'S WHEN I REALIZED THE SUN ROOF HAD EXPLODED. IT EXPLODED UPWARD AS THE SHARDS OF GLASS INDICATED. THE INTERIOR SUN VISOR PORTION HAD BEEN CLOSED WHEN THIS EXPLOSION TOOK PLACE OTHERWISE MY SELF AND MY PASSENGER WOULD HAVE BEEN SERIOUSLY CUT BY FLYING SHARDS OF GLASS. IT WAS AT THIS POINT I TOOK THE PICTURES THAT I AM ATTACHING TO THIS REPORT. WE IMMEDIATELY CALLED THE LEXUS DEALER AND BROUGHT THE CAR TO THEM ON THE NEXT DAY. AFTER 1 WEEK THEY SAID THE DAMAGE WAS CAUSED BY FLYING DEBRIS BUT DID NOT EXPLAIN HOW THEY CAME TO THIS CONCLUSION. THEY ALSO SAID THIS WASN'T UNDER WARRANTY AND WE HAVE TO PAY $1700 TO HAVE IT REPAIRED. TO DATE, 11/24/2020 WE STILL DO NOT HAVE OUR VEHICLE BACK FROM THE LEXUS DEALER. WE HAVE FILED A CLAIM WITH OUR INSURANCE COMPANY, STATE FARM. I DISAGREE WITH THIS EXPLANATION AND HAVE FOUND HUNDREDS OF DOCUMENTED CASES SUCH AS MINE THAT HAVE BEEN REPORTED TO NHTSA WHERE THE SUN ROOF EXPLODES OUTWARD FOR NO REASON. I HOPE THE NHTSA WILL INVESTIGATE THESE ACCIDENTS AND REQUIRE MANUFACTURERS TO USE BETTER, SAFER GLASS IN THE SUNROOFS. THESE SUNROOFS ARE BECOMING VERY COMMON. WITHOUT OVERSIGHT AND SAFER MATERIALS THERE WILL BE MANY MORE ACCIDENTS AND PEOPLE WILL BE SERIOUSLY INJURED OR WORSE. PLEASE LOOK INTO THESE SUNROOF ACCIDENTS AND HELP MAKE VEHICLES SAFER.
2020-11-11

VISIBILITY/WIPER PROBLEM

  • Date Of Incident: 2020-11-10
  • VIN: JTJDJRDZ8L2
  • Components: VISIBILITY/WIPER
  • Summary: SUNROOF SPONTANEOUSLY EXPLODED WHILE DRIVING ON HIGHWAY ROUTE 101 IN NEW HAMPSHIRE NEAR EPPING. THE SUNROOF AND CAR WINDOWS WERE CLOSED AT THE TIME. THERE WAS VERY LITTLE TRAFFIC ON THE ROAD AND THE CAR WAS NOT NEAR AN UNDERPASS. THE GLASS FROM THE SUNROOF SHATTERED ALL OVER THE INTERIOR OF THE CAR WITH THE MAJORITY ENDING UP IN THE BACK SEAT. FORTUNATELY, NO PASSENGERS WERE IN THE BACK SEAT AND THERE WERE NO INJURIES TO REPORT. THE DRIVER PULLED THE CAR OFF THE HIGHWAY AT THE NEXT EXIT AND DROVE THE CAR TO A LOCAL LEXUS DEALER FOR REPAIR.
2020-10-22

UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2020-10-13
  • VIN: JTJGARDZ7L2
  • Components: UNKNOWN OR OTHER
  • Summary: IMY 2020 LEXUS NX 300 HAD A 10,000 MILE SERVICE ON 10-6-2020 ON 10-13-20 IVE NOTICE WATER COMING IN MY CAR FROM CENTER CONSOLE. CALLED DEALER AND WAS TOLD BRING IT IN ON 10-15-20. WAS TOLD BY THEM A SPIDER WEB CAUSED BLOCKAGE OF DRAIN TUBE AND FLOODED MY INTERIOR OF CAR. ALSO WAS NOT COVERED BY WARRANTY.AS I DROVE THE MORE WATER WAS COMING IN THE CAR. WHEN THE CAR WAS STATIONARY WITH HEAT/AC RUNNING MORE WATER WAS COMING IN DRIVER SIDE.ALSO WAS RETURNED CAR AFTER INSURANCE DENIED TO PAY WAS TOLD TO PICK UP MY CAR WITH CAR PARTS SCATTERED INSIDE MY VEHICLE AND MISSING SCREW COVERS. I ALSO WAS TOLD MOLD WAS FORMING AND MOLD MEDIATION WAS RECOMMENDED. IT WAS A 6800.00 ESTIMATE. DID SOME RESEARCH AND VERY SIMIALIAR PROBLEMS THROUGH THE YEARS HAVE CAME UP WITH LEXUS / TOYOTA.
2020-10-11

UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2020-10-01
  • VIN: JTJHARDZXL2
  • Components: UNKNOWN OR OTHER
  • Summary: DCM COMPUTER
2020-06-01

ENGINE PROBLEM

  • Date Of Incident: 2020-05-30
  • Fire: 1
  • VIN: JTJGARBZ1L2
  • Components: ENGINE
  • Summary: TL* THE CONTACT OWNS A 2020 LEXUS NX300. THE CONTACT STATED THAT AT 2:45 AM THERE WAS A LOAD SOUND COMING FROM THE DRIVEWAY WHERE THE VEHICLE WAS PARKED. THE CONTACT THEN DISCOVERED HER VEHICLE WAS ON FIRE NEAR THE FRONT OF THE HOOD. THE TIRE EXPLODED ALONG WITH THE WINDSHIELD FRACTURING. THE CONTACT MENTIONED THAT THE VEHICLE WAS NOT DRIVEN SINCE WEDNESDAY FROM THE INCIDENT DATE ON SATURDAY. THE CONTACT STATED THE FIRE WAS EXTINGUISH BY THE FIRE DEPARTMENT, AND A FIRE DEPARTMENT REPORT WAS FILED. THE INSURANCE COMPANY INSPECTED THE VEHICLE AND STATED THE CAUSE OF THE FIRE WAS UNDETERMINED. THE CONTACT MENTIONED THAT ONLY THE FRAME OF THE VEHICLE REMAINED AFTER THE FIRE WAS EXTINGUISHED. THE CONTACT STATED THE VEHICLE WOULD BE TOWED TO A SALVAGE YARD WHERE AN INVESTIGATOR WAS TO DETERMINE WHAT CAUSED THE FIRE BUT AS OF YET THE VEHICLE WAS NOT DEEMED A TOTAL LOSS. THE CONTACT STATED AN UNKNOWN LOCAL DEALER WAS CONTACTED AND INFORMED CONTACT THERE WAS NO RECALLS ON VEHICLE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,500.

Negative 2020 Lexus Nx300h car reviews

  1. Jovani Predovic 2024-09-24

    Unfortunately, the car does not come with wireless charging, power rear seats, or a head-up display. Additionally, I was disappointed to find that the dealer was unable to assist me, despite my willingness to pay for it.

  2. Johnathan Reynolds 2024-07-28

    Hey there! I hope you're doing well. I just wanted to share my experience with this car. Personally, I found it to be a bit pricey, especially since it's similar to the Toyota R4. Additionally, I noticed that the market value dropped by almost 30% in just 6 months, which wasn't ideal. On top of that, it tends to use quite a bit of gas and doesn't handle as well on the road. All things considered, I wouldn't necessarily recommend it to others. Thanks for listening!

  3. Kian Lowe 2024-07-16

    I recently purchased my second Lexus NX 300 H 2019, but unfortunately, it turned out to be defective, just like the first one. The major issue is that the dinging sound comes on when you open the door, even when the engine is off. This is a safety concern as it could lead to accidentally leaving the car on. Despite having the same problem twice, I am hopeful that Lexus will address this issue soon. On a side note, I have owned several Lexus models in the past, including the RX 300, RX 330, and LX 470, but the NX 300 H has been the least satisfactory. It is quite noisy and has limited cargo space. Additionally, the windshield wipers are not adjustable and spray all over the car. The hybrid model also did not provide the expected fuel efficiency. Overall, I would not recommend this model until the issues are resolved.

Positive 2020 Lexus Nx300h car reviews

  1. Sidney Braun 2025-02-20

    I was looking to downsize to a compact SUV after driving larger vehicles while raising my children. After test driving several models, I narrowed it down to BMW and Lexus. While I was impressed with the looks and performance of the BMW, the comfort of the Lexus won me over. Comfort is a top priority for me, and the Lexus exceeded my expectations. Recently, I had a road rage experience that put the NX 300h’s automatic braking ability to the test. The driver in front of me stopped abruptly and illegally on a highway, but the Lexus stopped on a dime, keeping both of us safe. Although the 2-driver seat memory feature was not important to me, I appreciated the driving assist feature that automatically slows down my car when approaching slower vehicles. I also like that I can easily bypass that function by accelerating and passing them. Everything functional in the Lexus works great, and I love my NX 300h. My only two complaints are related to the appearance: the interior looks a bit small and silly compared to the BMW X1 & X3’s dashboard, and the rear lights stick out from the car, reminiscent of the 1950’s fins. I wonder how long it will take for falling rocks to break one of my rear lights.

  2. Jameson Halvorson 2025-02-13

    I recently traded my used 2015 GX460 for the NX and I'm quite happy with it. The GX was too big and had low gas mileage, so I decided to switch to the NX as my daily driver. I opted for the hybrid version to get at least 30mpg overall, and it has not disappointed me in that regard. The car is excellent in every respect, except for two minor areas. Acceleration could be better, especially when getting onto the highway, but once the NX gets up to speed it maintains it well. Gas mileage was good initially, with my best being 35.3 mpg, but it has dropped to between 27 to 28 mpg in the last month. Overall, I'm still happy with the vehicle, but in hindsight, I would probably have gone for the gas-only version instead of paying the premium for the hybrid. The NX is a great SUV, and I don't regret buying it.

  3. Nash Dickinson 2025-01-19

    I was in the market for a hybrid crossover and decided to check out the Toyota RAV4 first. While it was a decent car, I found it to be a bit loud and unrefined. When I mentioned to the salesman that I was also considering the Lexus hybrids, he explained that they are in a different class of autos. After test driving the Lexus NX300h, I completely understood what he meant! The 300NX is incredibly quiet and refined, and I often can't even tell if it's running on electricity, gas, or both unless I check the instrument panel. It's a great car for both city and highway driving. I recently drove to a baseball game in Denver and despite the terrible traffic, I was pleasantly surprised to see that my mileage was 36.1 when I started out and 36.2 when I arrived at the ballpark! I've checked my mileage on two fill-ups and got 37.8 in the city and 32.0 on the highway (Denver to Albuquerque), both of which are better than the EPA estimates. While the touch controls can be a bit difficult at times, I'm hoping to get better with practice. Overall, I'm a very happy customer!

  4. Antonio Stokes 2024-11-23

    Great car! Although, I found the technology a bit confusing at times. Additionally, I was unsure why I had to pay for some of the features, such as the remote feature. It would be great if these were included at no extra cost.

  5. Berta Lockman 2024-11-14

    My wife absolutely loves the car I got for her! As someone who is 6'2'', I have to say that this is the most comfortable car I have ever ridden in. I really enjoy being a passenger in it. The only things that could make it better are more storage space and a touch screen for the navigation and radio systems.

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Additional sources

More sources of information about 2020 Lexus Nx300h problems:

The BEST and WORST things about the 2020 LEXUS NX 300 F ...
The BEST and WORST things about the 2020 LEXUS NX 300 F ...
https://www.youtube.com/watch?v=kfvRLn2gBZ4

Mar 31, 2020 ... The Luxury Compact SUV segment is crowded with very strong players. Players that have been there for quite a while. So why did it take Lexus ...

Lexus NX300 - should I buy out lease after repairs? - Maintenance ...
Lexus NX300 - should I buy out lease after repairs? - Maintenance ...
https://community.cartalk.com/t/lexus-nx300-should-i-buy-out-lease-after-repairs/191754

Jul 17, 2023 ... The 2020 Lexus NX 300 is known for having engine, structure, and electrical system problems. Lemberg Law can help you get Lemon Justice. Est.

Don't Buy The 2020 Lexus NX 300h Without Watching This Review ...
Don't Buy The 2020 Lexus NX 300h Without Watching This Review ...
https://www.youtube.com/watch?v=M1hC2mpd1g4

Mar 21, 2020 ... Don't Buy The 2020 Lexus NX 300h Without Watching This Review. This is the 2020 Lexus NX 300h Hybrid and no it's not an F Sport.

Lexus NX 300 - engine problems - ClubLexus - Lexus Forum ...
Lexus NX 300 - engine problems - ClubLexus - Lexus Forum ...
https://www.clublexus.com/forums/nx-1st-gen-2015-2021/973782-lexus-nx-300-engine-problems.html

Sep 27, 2021 ... Lexus NX 300 - engine problems. Subscribe ... common sense w/no automotive background would ... My 2020 calls for premium, not sure about the 2018.

2020 nx300 : r/LexusNX
2020 nx300 : r/LexusNX
https://www.reddit.com/r/LexusNX/comments/11mhdot/2020_nx300/

Mar 9, 2023 ... ... concerns or common problems, things to look for etc. ... I have NX300H, recently the car started shaking, pretty much the engine ... 2020 Lexus NX ...

Other years of Lexus Nx300h

lexus nx300h 2022 photo
Nx300h 2022
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0

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lexus nx300h 2015 photo
Nx300h 2015
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19

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6

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lexus nx300h 2016 photo
Nx300h 2016
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12

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7

  • 5
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lexus nx300h 2018 photo
Nx300h 2018
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12

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18

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lexus nx300h 2020 photo
Nx300h 2020
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6

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20

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