2019 Lexus Nx300 problems
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Common 2019 Lexus Nx300 problems
The 2019 Lexus NX 300 has been reported to have several common problems based on complaints from owners. The most widespread issue is windows failing to roll down, which typically occurs around 25,000 miles. This problem is attributed to the window regulators, which are a known weak spot in many Toyota and Lexus vehicles. Replacing the regulators and reprogramming the window motor costs around $450, depending on local labor rates.
Another problem mentioned by some 2019 NX owners is a frozen stereo system, which has been reported at around 1,000 miles. This issue is usually caused by a software problem that results in the stereo system locking up. There are software updates available that improve the reliability, and most dealerships will install them for free, while others may charge around $100.
Fading paint on the roof has also been reported on some NX models, typically around 30,000 miles. This problem is caused by paint that is left in direct sunlight with no protection, leading to the clear coat failing. The only way to properly fix paint once the clear coat has failed is by repainting the panel, which costs around $1,000 per panel.
The 2019 Lexus NX has one recall, which covers the fuel pump. The fuel pump may fail, which could cause the engine to stall while driving. Lexus will replace the fuel pump in affected models for free.
In addition to these problems, some owners have reported issues with the infotainment system, including the Remote Touch Interface being distracting to use and the lack of Apple CarPlay and Android Auto integration. The system takes far too much effort and attention to operate, which may be a deal-breaker for tech-minded drivers.
Despite these issues, the 2019 Lexus NX has been praised for its spacious rear-seat accommodations, numerous advanced safety features, smooth ride quality, and quiet cabin. It also has sharp styling and a comfortable ride, making it a solid choice in the compact luxury SUV class.
Is Lexus NX 300 a reliable car?
Is a used Lexus NX estate reliable? Incredibly so. In our most recent reliability survey, the NX finished in first place out of 34 cars in the family SUV category, with an amazing score of 99.8%. If you want a dependable family SUV, there's one brand that should be at the top of your shopping list.
What is a 2019 Lexus NX 300 worth?
2019 Lexus NX AWD/2.0L-I4T/235hp
Trim | WS | PV |
---|---|---|
NX 300 4dr cov | 24925 | PV Projected Value NX 300 4dr cov 1-year: $25575 3-years: $18200 5-years: $12500 |
NX 300 F-Sport 4dr cov | 29950 | PV Projected Value NX 300 F-Sport 4dr cov 1-year: $30375 3-years: $21600 5-years: $14850 |
Is the Lexus NX 300 good on gas?
The 2021 Lexus NX 300 achieves an EPA-estimated 22 city/28 highway MPG.
What is the mileage of Lexus NX 300 2019?
25 combined
2019 Lexus NX
EPA MPG | Owner MPG Estimates |
---|---|
2019 Lexus NX 300 4 cyl, 2.0 L, Automatic (S6) | |
25 combined city/highway MPG 22 city 28 highway 4.0 gals/ 100 miles | View Estimates How can I share my MPG? |
2019 Lexus NX 300 AWD 4 cyl, 2.0 L, Automatic (S6) | |
Premium Gasoline | Not Available How can I share my MPG? |
2019 Lexus Nx300 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Lexus Nx300 problems, we found that the most common problems with these 2023 model year vehicles are:
- Fuel/propulsion system problems
- Fuel system problems
- Gasoline problems
- Unknown or other problems
- Service brakes problems
The graph below shows statistics for all 2019 Lexus Nx300 vehicle components and the number of complaints received.
Latest 25 complaints 2019 Lexus Nx300
The NHTSA has received 34 complaints about various vehicle components related to the 2019 Lexus Nx300. Below are the 25 most recent complaints reported for 2019 Lexus Nx300 vehicles.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-03-25
- VIN: JTJBARBZ6K2
- Components: SERVICE BRAKES
- Summary: Excessive front pads wear: First replacement @13,000 miles. Second front pads replacement recommended @15,350 miles.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2022-05-01
- VIN: JTJYARBZ3K2
- Components: UNKNOWN OR OTHER
- Summary: I have a 2019 NX, and the driver side mirror vibrate at speed over about 40mph. I went to dealership and checked on it. No one seems to able to help. They directed me to call the warranty line and same thing. it seems like Lexus doesn't want to admit this is one of the manufacture problems. I found many posts about side mirror vibration for lexus nx. Lexus said it's ''normal characteristic" which I totally disagree. The vibration is NOT normal and its annoying while driving. And its DRIVING HAZARD as well if you can't see the mirror clearly. I had an RX before which I loved and had no problems with it. My sister has a 2018 Rav4. I also have a 2018 CRV and even a Scion xb. I know what a "normal" side mirror vibration for a compact SUV should be. Lexus is not willing to fix these defect. I found the SAME compliant for 2022-23 Lexus NX too.
WHEELS,SERVICE BRAKES PROBLEM
- Date Of Incident: 2021-10-20
- VIN: JTJYARBZXK2
- Components: WHEELS,SERVICE BRAKES
- Summary: We bought used 2019 Lexus NX 300 with 11573 miles Lexus dealer salesman said the car was still under warranty Before delivery to customer Lexus dealer did performed 161points of service such as : electrical same as mechanical components on entirely of the car and it s/ b working properly without any problems In the past over two years I’ve continued to bring the car back for service Last year I did question ask some service manager about these squeaking noise when driving on the road and they did responded it’s normal ( four original tires are comes with my 2019 Lexus SUV )last time I discovered about two tires brand Dunlop ST 30 size : 225/65R17 -102H show numbers of cracked along to side of the tires and I did mentioned with Lexus dealer but they said its normal and not warranty In the list 161 points of Lexus certified PDF under pages 5 of 6 Section : Hoist items# 114 mention about this condition was covered from Lexus I’ve been trying to work out with them in fact I did contact with two Lexus dealers at Westminster and Riverside city without any luck and only received with “ a runaround “ answers My 2019 Lexus NX 300 shows with 26705 on odometer and I need to report to NHTSA about an unsafe and dangerous issues and prevent it happens in the future customers Thanks for help and let me know if you need more information
POWER TRAIN PROBLEM
- Date Of Incident: 2021-09-22
- VIN: Jtjbarbz5k2
- Components: POWER TRAIN
- Summary: Drive shaft broke apart from the two bolts securing it to the chassis while driving slow speeds to bolts appear to be missing car made significant noise I needed to be towed to the dealership
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2021-08-08
- VIN: JTJBARBZ9K2
- Components: UNKNOWN OR OTHER
- Summary: Our sunroof exploded while driving on the highway, not near any other cars or flying debris. The glass shattered across the entire sunroof, and a hole 6 inches x 12 inches was created.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2021-06-10
- VIN: JTJYARBZ7K2
- Components: FUEL/PROPULSION SYSTEM
- Summary: My vehicle has safety recalls since last year and I would like to fix them for my kids and mine safety
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2020-01-15
- VIN: JTJBARBZ1K2
- Components: FUEL/PROPULSION SYSTEM
- Summary: I was informed in January of 2020 of a safety recall pertaining to the low pressure fuel pump in my Lexus NX300. I learned of the recall via CarFax rather than through Lexus. As I continued to drive and service the Lexus NX300, I received conflicting information from Lexus about whether or not my vehicle was impacted by the recall. Regardless, Lexus informed me that there was no remedy for the defect. In July of 2021 (at least 18 months after the defect was identified) I finally received notice from Lexus that a remedy is available. Lexus clearly knew of the defect prior to issuing the recall, but waited several months before even directly notifying me of the recall, allowing me to drive a vehicle they had already deemed unsafe for months. It is absurd that a manufacturer would allow unsafe vehicles on the road, jeopardizing human lives, while the manufacturer took their time to find a solution. In the meantime, they released new/refreshed vehicle models. This is a clear example of a car manufacturer placing profits over safety and should be addressed. For the record, I no longer own the vehicle. I decided to get rid of it when I lost faith that Lexus would ever resolve the issue.
AIR BAGS,STRUCTURE,VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2021-05-27
- Crash: 1
- VIN: JTJYARBZ6K2
- Components: AIR BAGS,STRUCTURE,VEHICLE SPEED CONTROL
- Summary: While driving at about 25 miles an hour my car suddenly sped up. I was approaching a very busy street Afraid it would collide with another. vehicle I quickly turned left and crashed into a tree on the medium.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2021-04-23
- VIN: JTJBARBZ6KK
- Components: SERVICE BRAKES
- Summary: FRONT BRAKES PAD WEAR COMPLETELY WITH 12, 600 MILES.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2021-03-22
- VIN: JTJYARBZ7K2
- Components: FUEL/PROPULSION SYSTEM
- Summary: I WAS SOLD MY CAR WITH AN OPEN RECALL OF THE FUEL PUMP BACK IN DECEMBER OF 2020. THE RECALL WAS IN OCTOBER AND THE DEALERSHIP SOLD ME A CAR WITH AN OPEN RECALL AND LET ME DRIVE THE CAR UNTIL MARCH
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2020-10-01
- VIN: JTJBARBZ4K2
- Components: FUEL SYSTEM, GASOLINE
- Summary: TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAY CATENA LEXUS OF FREEHOLD (4264 US HIGHWAY 9, FREEHOLD, NJ 07729) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2020-01-13
- VIN: JTJBARBZ2K2
- Components: FUEL/PROPULSION SYSTEM
- Summary: THIS VEHICLE HAD A RECALL DATE OF 01/13/2020. EVERY TIME I CALL LEXUS DEALERSHIP REGARDING THE RECALL, I AM TOLD THAT THEY DO NOT YET HAVE A REMEDY. WHEN WILL THEY HAVE A REMEDY? RATHER SCARY DRIVING HIGHWAY AT 65 MPH. AND THINKING THAT THE FUEL PUMP MAY FAIL. SHOULDN'T NHTSA LOOK INTO WHY THIS IS TAKING SO LONG FOR THE MANUFACTURER TO FIND A REMEDY? IT IS NOW 14 MONTHS SINCE THE RECALL WAS ISSUED. DEALER REFERENCID:20LB01 01/13/2020 NHTSA REFERENCE ID: 20V012
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2020-11-01
- VIN: JTJYARBZ6K2
- Components: FUEL SYSTEM, GASOLINE
- Summary: TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LEXUS OF JACKSONVILLE (10259 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (888) 721-3509) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2020-10-01
- VIN: JTJBARBZ5K2
- Components: FUEL SYSTEM, GASOLINE
- Summary: TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ATLANTIC LEXUS OF 110 (2090 BROADHOLLOW RD, FARMINGDALE, NY 11735, (516) 795-7600) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2020-01-31
- VIN: JTJBARBZ0K2
- Components: FUEL SYSTEM, GASOLINE
- Summary: TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2020-11-01
- VIN: JTJBARBZ3K2
- Components: FUEL SYSTEM, GASOLINE
- Summary: TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF VIRGINIA BEACH LOCATED AT 3909 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452 WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2021-01-05
- VIN: JTJBARBZ6K2
- Components: FUEL SYSTEM, GASOLINE
- Summary: TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2020-09-01
- VIN: JTJYARBZ4K2
- Components: FUEL SYSTEM, GASOLINE
- Summary: TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WILDE LEXUS SARASOTA (4883 CLARK RD, SARASOTA, FL 34233, (941) 924-3040) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT WAS CONCERNED ABOUT DRIVING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE LOCAL DEALER FOR ASSISTANCE. PARTS DISTRIBUTION DISCONNECT. *BF
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2020-06-01
- VIN: JTJBARBZ5K2
- Components: FUEL SYSTEM, GASOLINE
- Summary: TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2020-12-16
- VIN: JTJBARBZ0K2
- Components: FUEL/PROPULSION SYSTEM
- Summary: MANUFACTURER RECALL NUMBER20LB01, NHTSA RECALL NUMBER20V012 RECALL STATUS IS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. IT HAS BEEN ALMOST A YEAR SINCE THIS RECALL WAS ISSUED. THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR THE SUBJECT VEHICLE IN A TIMELY MANNER.
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2020-10-01
- VIN: JTJBARBZ3K2
- Components: FUEL SYSTEM, GASOLINE
- Summary: TL* THE CONTACT OWNS A 2019 LEXUS NX 200T. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH PERFORMANCE LEXUS RIVER CENTER (633 WEST 3RD STREET, COVINGTON, KENTUCKY 41011, (859) 547-5300) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. ADDITIONALLY, THERE WAS NO ESTIMATED ARRIVAL DATE FOR THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2020-11-21
- VIN: JTJYARBZXK2
- Components: FUEL/PROPULSION SYSTEM
- Summary: MY VEHICLE HAS THE FOLLOWING SAFETY RISK" SAFETY RISK IF A VEHICLE STALL OCCURS WHILE DRIVING AT HIGHER SPEEDS, THIS COULD INCREASE THE RISK OF A CRASH." AND THE MANUFACTURER HAS FAILED TO REPAIR THIS ISSUE IN A TIMELY MANNER. PLEASE ADVISE IF I CAN CLAIM THE RETURN AND REFUND OF THIS CAR DUE TO THIS SAFETY ISSUE OF HIGH CONCERN TO ME.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2020-11-08
- VIN: JTJYARBZ0K2
- Components: FUEL/PROPULSION SYSTEM
- Summary: ACCORDING TO THE NHTSA ONLINE DATABASE, MY VEHICLE HAS BEEN ON RECALL SINCE JANUARY 13, 2020. I WAS NOT INFORMED OF THIS RECALL, AND ONLY FOUND OUT WHEN I TOOK MY VEHICLE IN FOR MAINTENANCE ON NOVEMBER 3, 2020 (ALMOST ONE YEAR AFTER RECALL WAS ISSUED). I WAS INFORMED OF THE RECALL AT THE LEXUS DEALERSHIP ON THIS DAY, BUT WAS INFORMED THAT THERE WERE NO PARTS AVAILABLE TO REPAIR THE RECALL. WHEN I ASKED WHAT THE RECALL WAS FOR, I WAS INFORMED, 'FUEL PUMP.' WHEN I ASKED FURTHER WHAT THAT DOES AND MEANS WITH THE PERFORMANCE OF MY CAR, I WAS INFORMED, 'IF IT MALFUNCTIONS, YOUR CALL COULD STALL, AND COULD LEAD TO ACCIDENTS IF STALLED WHILE DRIVING AT A HIGHER SPEED.' WHEN I ASKED WHEN THE RECALL REPAIR WOULD BE AVAILABLE, ALL I WAS TOLD WAS THAT IT WAS UNKNOWN, AND WHEN THE PARTS WERE AVAILABLE, I WOULD BE NOTIFIED VIA LETTER. MY CAR COULD STALL AT ANY POINT, I WAS NOT NOTIFIED OF THIS DANGER, AND IT HAS BEEN ALMOST A YEAR WITHOUT ANY OPTION FOR REPAIRS. AT THE LEAST, I SHOULD BE GIVEN A RENTAL VEHICLE UNTIL THE SOLUTION IS AVAILABLE, AND I SHOULD NOT HAVE TO DRIVE IN FEAR THAT MY CAR COULD MALFUNCTION AND STALL AT ANY GIVEN POINT.
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-11-11
- Number Of Injuries: 1
- VIN: JTJBARBZ1K2
- Components: ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
- Summary: THE LEXUS NX 300 F SPORT HAS BEEN AN EXTREMELY FRIGHTENING EXPERIENCE. THE COLLUSION SYSTEM HAS PLACE MY FAMILY AS WELL AS MYSELF IN IMMEDIATE DANGER TO THE POINT THAT I DO NOT OPERATE THE VEHICLE. THE VEHICLE HAS BRAKED UNEXPECTEDLY ON THE HIGHWAY AND ON BACK ROADS WITH NO ONE IN FRONT OF ME. IT HAS ALMOST CAUSED NUMEROUS ACCIDENTS . WE HAVE HAD THIS LEASE FOR ONE YEAR AND 9 MONTHS AND THE PROBLEM STARTED AT 15,000 MILES AND HAS HAPPENED MORE THAN 7 TIMES MOST IMPORTANTLY IN INCLEMENT WEATHER WHICH COULD HAVE CAUSE A PILE UP ON THE HIGHWAY. WE HAVE SPOKEN TO OUR DESIGNATED LEXUS DEALERSHIP EACH TIME AND BECAUSE THEY CAN NOT DUPLICATE THE ISSUE DURING THEIR DIAGNOSTIC TESTING THEY CONTINUE TO PUSH US AWAY. WE HAVE ALSO REACHED OUT TO THE GENERAL SALES MANAGER AND DUE TO A FAULTY CAR THAT WE WERE GIVEN THEY HAVE BEEN EXTREMELY UNPROFESSIONAL. MY HUSBAND AND I ALSO REACHED OUT TO LEXUS CORPORATE AND THEY STATE THAT ON THE SERVICE DOCUMENTATION NOT ONCE HAVE THEY STATED THAT DIAGNOSTIC TESTING HAS BEEN IMPLEMENTED, WHICH SHOWS THE REGARD FOR OUR SAFETY IS NOT A PRIORITY . MY HUSBAND AND I HAVE TRIED TO WORK THIS ISSUE OUT IN HOUSE, BUT NOW WE HAVE DECIDED TO EXERCISE OUR CONSUMER RIGHTS AS A CUSTOMER. WE ARE EXTREMELY DISSATISFIED AND THIS CAR NEEDS TO BE TAKEN OF THE ROAD AS OUR LIVES HAVE BEEN IN DANGER AND THE VEHICLE IS TRULY UNSAFE.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2020-09-25
- VIN: JTJYARBZ8K2
- Components: FUEL/PROPULSION SYSTEM
- Summary: WHEN ACCELERATING FROM A COMPLETE STOP (A RED LIGHT OR STOP SIGN). THE 2019 LEXUS NX300 SOMETIMES STRUGGLES, AND VERY SLOWLY, ACCELERATE UNIT IT REACHES ABOUT 20 MPH. FEELS LIKE BEING OUT OF GAS. AFTER ABOUT 5-10 SECONDS, EVERYTHING SEEMS TO BE NORMAL. THIS HAS HAPPENED ABOUT 5-6 TIMES IN THE PAST YEAR. IT CERTAINLY ISN'T NORMAL BUT SINCE IT CANNOT BE REPRODUCED ON DEMAND, THE DEALER WAS UNABLE TO DETERMINE WHAT THE PROBLEM IS.
2019 Lexus Nx300 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 1 recalls for different components of the 2019 Lexus Nx300.
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Additional sources
More sources of information about 2019 Lexus Nx300 problems:
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