Infiniti Qx80 problems
The Infiniti QX80 (formerly called the Infiniti QX56 until 2013) is a full-size luxury SUV marketed by Nissan's luxury division Infiniti. The first-generation QX56 was built in the United States and is based on the first-generation Armada. The second-generation model was released in 2010 as a model produced in Japan, which used the sixth-generation Patrol (later also marketed as the second-generation Armada since 2016) as the base vehicle instead. Since the 2014 model year in 2013, the vehicle was renamed to the QX80 as Infiniti renamed their entire product line under a new nomenclature.
First generation (JA60; 2004)
The first-generation QX56 (model code JA60) is based on the first-generation Armada, while also sharing the F-Alpha platform with the first-generation Titan. It is the first Infiniti built in the United States. The QX56 was only marketed in the United States, Canada, Russia, Oman, Bahrain, Qatar, UAE, Kuwait and Saudi Arabia. Development on the JA60 QX56 began in early 2000 alongside the WA60 Armada. A final design by Masato Takahashi was reached in early 2001, with an August 2001 design freeze for early 2004 start of production.
The rear door handles were installed on the C-pillar as a Nissan design tradition started with the D21 Pathfinder released in 1985 to visually make it appear like a two-door truck with a camper shell, with conventional door handles on the front doors.
The first-generation QX56 was powered by a 5.6-liter VK56DE V8 engine (320 hp (239 kW) at 4,900 rpm and 393 lb⋅ft (533 N⋅m) torque at 3,600 rpm) and a 5-speed automatic transmission with an overdrive. As is common with aluminum blocks, each cylinder in the engine was lined with cast iron. The valvetrain was a DOHC design with four valves per cylinder. Infiniti designed the QX56's throttle responsiveness to correspond to specific drivetrain modes: when the driver selects all-wheel drive, the throttle becomes less sensitive, presumably to allow easier regulation of acceleration when off-road.
The QX56 had around 9,000 lb (4,082 kg) of towing capacity. Mileage at peak performance drain is 12 miles per US gallon (20 L/100 km; 14 mpg‑imp). It comes in one trim level, with only key options such as: DVD entertainment system, 4WD/2WD, and a bench instead of captain chairs as the second row. Other features which came standard were a ten-speaker Bose system, DVD-based navigation system, leather trim for all seats, dual-climate control, 18-inch chrome alloy wheels, and an adaptive cruise control system. A Precrash system was a unique feature in the market as well.
Since the demise of the Q45 (which was priced above the QX56) after 2006, the QX56 was the most expensive Infiniti sold in North America and was Infiniti's only full-size vehicle.
In early 2007 for the 2008 model year, the Infiniti QX56 received a minor facelift which included a revised grille, a redesigned interior, a new intelligent key system, more standard equipment, new third-row seats that fold electronically and standard 20-inch chrome wheels. Introduced at the 2007 North American International Auto Show in January 2007, the facelifted model went on sale in April 2007.
After the 2010 model year, the QX56 and Armada no longer share the same body, as the first-generation Armada continued to be produced in the United States until the 2015 model year, while the second-generation QX56 switched to the body used by the Y62 Patrol.
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Infiniti Qx80 model years
Common Infiniti Qx80 problems
The Infiniti QX80, a luxurious and spacious SUV, is known for its blend of elegance, performance, and advanced features. However, like any sophisticated vehicle, the QX80 is not immune to occasional problems and issues. In this article, we will delve deeper into some of the most common Infiniti QX80 problems reported by owners.
Air Suspension Malfunctions
One of the most prevalent issues reported by Infiniti QX80 owners is related to the air suspension system. Some drivers have experienced problems with the air suspension failing to maintain proper ride height or encountering leaks. These issues can lead to a bumpy ride, uneven tire wear, and difficulty controlling the vehicle. To address air suspension malfunctions, it is essential to consult with a qualified mechanic or visit an authorized Infiniti service center for diagnosis and resolution.
Transmission Problems
Another commonly reported problem with the Infiniti QX80 is related to its transmission. Some owners have faced problems such as rough shifting, delayed engagement, and in severe cases, complete transmission failure. These transmission issues can be caused by various factors, including a faulty transmission control module, worn-out internal components, or electronic glitches. To prevent or detect transmission problems early, regular maintenance, including fluid changes and inspections, is essential. Timely diagnosis and repairs by experienced technicians can help keep the QX80’s transmission in optimal condition and ensure a smooth driving experience.
Starting Problems
Starting problems have been a concern for some Infiniti QX80 owners. Drivers have encountered difficulties starting their vehicles, experiencing issues like the engine not cranking, slow cranking, or intermittent starting problems. These Infiniti QX80 starting problems can often be traced back to components such as a weak battery, faulty starter motor, or a defective ignition switch. To ensure reliable vehicle starts, it is crucial to maintain the battery and regularly check the charging system. Should any starting issues arise, seeking professional diagnosis and repair is recommended to prevent being stranded unexpectedly.
Starter-Related Problems
Starter-related problems are closely linked to the starting issues experienced by some QX80 owners. The starter is a crucial component responsible for engaging the engine when the ignition is turned. Signs of a faulty starter may include clicking noises when turning the key, no response from the engine, or intermittent starting problems. Ignoring starter issues can lead to complete vehicle breakdowns. If you suspect any problems with the starter, it is advisable to have the starter system inspected by a qualified technician and replaced if necessary, thus ensuring reliable vehicle operation.
Suspension and Ride Quality Concerns
Another one of the top reported Infiniti QX80 problems is related to the vehicle’s suspension system and ride quality. These problems can manifest as excessive bouncing, vibrations, or noises when driving over bumps or rough roads. Worn-out suspension components, misaligned wheels, or damaged steering and suspension system components can contribute to these issues. To address suspension and ride quality concerns, it is essential to consult with a qualified mechanic or visit an authorized Infiniti service center for diagnosis and resolution.
Infotainment System Glitches
Some Infiniti QX80 owners have reported issues with the infotainment system, such as freezing screens, Bluetooth connectivity problems, or unresponsive touchscreens. These glitches are typically software-related and can often be resolved through software updates and patches released by the manufacturer. It is essential to keep the infotainment system up-to-date, and if necessary, visit an authorized Infiniti service center for any required software fixes.
By understanding these common problems with the Infiniti QX80 and implementing proper maintenance and timely repairs, QX80 owners can enjoy a smooth and trouble-free driving experience.
What problems does the QX80 have?
Transmission issues, starting problems, starter-related concerns, suspension glitches, and infotainment system glitches are among the most frequently reported concerns by QX80 owners.
How many miles will a QX80 last?
The life span of an INFINITI QX80 varies with several factors, but when properly maintained, this robust SUV can last for around 200,000 miles. Maintenance can be a huge factor in whether you decide to lease or buy a new vehicle.
Is the INFINITI QX80 reliable?
According to repairpal.com, the Infiniti QX80 scores 3.5 out of 5, placing it first out of 19 other luxury full-size SUVs. It's above average in its dependability and won't cost an excessive amount to maintain.
Is INFINITI QX80 expensive to maintain?
The average total annual cost for repairs and maintenance on a INFINITI QX80 is $718, compared to an average of $1,127 for luxury fullsize SUVs and $652 for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.
Percentage distribution of complaints by Infiniti Qx80 years
We have researched Infiniti problems and analysed all the complaints filed against Infiniti Qx80 cars and compiled the top 5 most problematic Infiniti Qx80 model years:
Below you can see the percentage distribution of known problems by Infiniti Qx80 model years.
Distribution of the number of complaints by Infiniti Qx80 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Infiniti Qx80 car problems categorized by type of issue
After analysing all complaints related to Infiniti Qx80 , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Engine problems
- Unknown or other problems
- Air bags problems
- Fuel/propulsion system problems
The graph below shows statistics for all Infiniti Qx80 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Qx80 model years
A total of 3 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Qx80 model years
There were a total of 3 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 88 complaints about various vehicle components related to the Infiniti Qx80 . Below are the 25 most recent complaints reported for Infiniti Qx80 vehicles.
Latest 25 complaints
Infiniti Qx80 2018
- Date Of Incident: 2024-09-08
- Date Complaint: 2024-09-09
- VIN: JN8AZ2NF6J9
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
- Summary: The dashboard bulbs went out from 0-40 mph and 6-8 rpms. It seems to be a common issue on Reddit and I have found complaints on the internet.
Infiniti Qx80 2018
- Date Of Incident: 2024-07-25
- Date Complaint: 2024-08-12
- VIN: JN8AZ2NCXJ9
- Components: ELECTRICAL SYSTEM
- Summary: Similar to other complaints, the instrument cluster lighting is beginning to go dim or completely out starting at the high end of the RPM gauge and the low end of the speedometer gauge. This is an issue during night time driving.
Infiniti Qx80 2015
- Date Of Incident: 2024-05-25
- Date Complaint: 2024-05-25
- VIN: JN8AZ2NF3F9
- Components: FUEL/PROPULSION SYSTEM
- Summary: I have come to notice that when I put gas in my 2015 Infiniti (V8 engine vehicles only), QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.
Infiniti Qx80 2020
- Date Of Incident: 2024-04-09
- Date Complaint: 2024-04-10
- VIN: JN8AZ2NF9L9
- Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: The brakes automatically engage without cause. The problem occurs at both city and highway speeds, from 20-75 mph. It is particularly bad when passing underneath a bridge. The car will abruptly stop. This has been ongoing for monthes. Sometimes, the vehicle will act inappropriately when the brake is applied by the driver. The car will attempt to accelerate. Other times the car will hard brake as if slamming the brakes.
Infiniti Qx80 2021
- Date Of Incident: 2024-02-22
- Date Complaint: 2024-03-04
- VIN: JN8AZ2AFXM9
- Components: FUEL/PROPULSION SYSTEM
- Summary: What component or system failed or malfunctioned, and is it available for inspection upon request? Fuel Rail/ System Pressure too low How was your safety or the safety of others put at risk? Car engine could stall and increasing the risk of a crash Has the problem been reproduced or confirmed by a dealer or independent service center? active recall R21A3 reported May 19,2021, yes got checked at Firestone auto care also this NHTSA Campaign ID 21V373000 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Being inspected by dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Infiniti Qx80 2015
- Date Of Incident: 2023-11-01
- Date Complaint: 2024-01-23
- VIN: JN8AZ2NC7F9
- Components: FUEL/PROPULSION SYSTEM
- Summary: I have been noticing intermittent gasoline smell outside of vehicle. It has been smelling stronger and more often so I decided to inspect it for the second. I removed the carpet and fuel pump cover and discovered the fuel pump is leaking gas. Now I cannot drive vehicle due to gasoline leaking every time the ignition is on. It is a serious safety and fire hazard. I have not contacted the dealer because it is not under warranty.
Infiniti Qx80 2018
- Date Of Incident: 2023-12-01
- Date Complaint: 2024-01-12
- VIN: JN8AZ2NF0J9
- Components: ELECTRICAL SYSTEM
- Summary: The primary instrument gauge for the QX80 starts to lose illumination from around the speedometer and tachometer. The vehicle has 55,000 miles and is a 2018 model. This is the SECOND time this has happened, with the instrument gauge being replaced first at approximately 32,000 miles for the same reason. Currently the instrument gauge is continuing to lose lighting - making the speedometer impossible to see at night (SAFETY ISSUE). Infiniti Dealership reports that there is a +/- 2 YEAR waitlist for replacement instrument clusters, and that this is a known problem. The same dealership that replaced it a few years ago. This 2nd instrument cluster started going out in the 20-45 mph segment, then 6500-8000 rpm tach, then 0-20 mph.
Infiniti Qx80 2018
- Date Of Incident: 2023-10-15
- Date Complaint: 2023-11-02
- VIN: JN8AZ2NE7J9
- Components: STEERING
- Summary: The plastic trim on the steering wheel that is colored to match the other plastic trim in the car has cracked at the 2:00 clock position. The cracked plastic sometimes lifts when turning the wheel which I feel may cause an accident. I have not had it inspected by the dealer of manufacturer as I'm aware they won't repair it currently. There were no symptoms before it happened, it was just cracked/separated one day. Nissan/Infiniti should be required to repair this potential safety issue.
Infiniti Qx80 2015
- Date Of Incident: 2023-10-26
- Date Complaint: 2023-10-26
- VIN: JN8AZ2NE5F9
- Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: The most glaring safety issue caused by below is the SUV will try to move forward on its own while stopped and the brakes pressed that can potentially cause a fender bender. Infiniti/Nissan 5.6L engines have a history of failed or failing viscous cooling fan clutches. This goes back over a decade based on the TSG released by NISMO. When the viscous fan begins to fail, the most glaring symptom is that ECM will compensate by revving up the engine RPM...specially with the AC on. This can cause the RPM to go from around 500 to 1000 RPM during an RPM surge. The surge is enough to move the SUV forward at a stop unless the brake is firmly pressed. On hot weather days, this risk is frequent and significant at a top. This viscous fan issue also puts signficant load on the engine and causes significant power loss to the drive train. This issue does not cause any type of "check engine" light since it is strictly a mechanical failure of the mechanism containing the fluids in the viscous assembly.
Infiniti Qx80 2021
- Date Of Incident: 2023-09-20
- Date Complaint: 2023-10-17
- VIN: JN8AZ2AE8M9
- Components: VISIBILITY
- Summary: The contact owns a 2021 Infiniti QX80. The contact stated while driving at approximately 65 MPH, the sunroof inadvertently exploded without impact. The contact stated that the sunroof was not being utilized and was covered and closed. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 62,000.
Infiniti Qx80 2019
- Date Of Incident: 2023-08-01
- Date Complaint: 2023-10-12
- VIN: JN8AZ2NE0K9
- Components: ENGINE
- Summary: This car has the SAME issue as explained in NHTSA Bulletin ITB17-008c for 2017-2018 year Infiniti QX80's but Infiniti will not diagnose and fix. Instead they are seeking nearly $4k in repair work. The torque converter should last up to 200k miles and my car started having this issue around 65k miles. Ive escalated to Infiniti HQ and they will not listen to my complaint and continually are telling me there is not a recall. This recall needs to be put into place for model year 2019, the issue is NOT fixed!
Infiniti Qx80 2015
- Date Of Incident: 2023-05-09
- Date Complaint: 2023-07-26
- VIN: JN8AZ2NF1F9
- Components: AIR BAGS
- Summary: The airbag system in my recently purchased (4 months ago)QX80 Infiniti 2015 is malfunctioning/failed. It is available for inspection upon request. The warning light came on within 2 months of my purchase. I took it to the dealerships for repair, was told “this is unusual for this age car & mileage” stating it was the driver curtain airbag module which I paid a large amount to have replaced. When I received the car back, the warning light was no longer on. A month & a half later, the warning light returned. Took it back to the same dealership where I am now told that when it was repaired prior it was merely a guess as to the problem & that now a different part of the system needs replacing (airbag diag system) “in hopes of this being the issue” There is also an accompanying hefty price for this repair. But I was also told (at this juncture) that if this part replacement did not take care of the problem, the next step would be to replace the airbag wiring harness which would cost $7,500.00 (total for all these “repairs” would be above $12,500) If they believe they had repaired the problem with the first repair, why do they not start there? Is/was my driver’s side airbag system working after the first repair or not or was the warning system just reset? I’m concerned that if they only can “believe” they have fixed the problem, how can I be assured that the system IS REPAIRED & will work in case of an accident? Did the system actually “work” with the first repair only to stop working or then oddly another component stop working a month & a half later? I was not able to be assured that even if the harness (most expensive repair of the 3) is replaced that this would actually take care of the problem either. I was told this is the “next step” in the Infiniti step decision tree. I DO NOT FEEL SAFE. I have looked for recall info but have not found any recalls. I am wanting to know if this problem/issue has been reported before on this make/model/year vehicle. Thank you
Infiniti Qx80 2020
- Date Of Incident: 2023-07-24
- Date Complaint: 2023-07-25
- VIN: JN8AZ2NE9L9
- Components: UNKNOWN OR OTHER,VISIBILITY/WIPER,BACK OVER PREVENTION
- Summary: While waiting in a parking lot, I was reviewing the settings available on the lower center display, one of those options was for "Camera." Inside this menu I found and made adjustment for options like brightness, contrast, tint, color, and black level... and while most of those seemed to work well, and I was able to make suitable adjustments to the camera--the tint and color options seemed to have no effect on the image. So, I opted to adjust tint from the default/middle value all the way to the left/lowest value and save the settings. Even then, with that saved, I was able to switch to the camera and could see there was no difference in the image still. I then remained with the vehicle, still parked with the engine idling, waiting another ten minutes or so before preparing to leave. When I put my vehicle in reverse gear, I was shocked to see that the camera displays had gone completely black. I could no longer see the rear images when backing up. I tried going back to park and again to the rear setting--still, there was no image being displayed for the cameras. I could see some items on-screen still, like the button to switch camera views and to toggle the parking sensors on/off. When switching camera views/angles, the system would continue displaying the same two black/empty displays. I tried turning the engine off and back on--but that didn't seem to have any effect, the system remained broken. I was able to use the rear view camera on the reviewer mirror--but the normal backup cameras remained non-functioning. I promptly tried opening the camera settings again to reset all of the brightness, contrast, tone, color, and black level settings to the default values... but still, the preview area was black and no image could seen. I've verified the outside of the vehicle... these cameras are not blocked at all. There was nothing that could've cause these to go dark. I drive the vehicle home (~5 miles), and found the camera still not to be working.
Infiniti Qx80 2018
- Date Of Incident: 2023-07-08
- Date Complaint: 2023-07-08
- VIN: JN8AZ2NE8J9
- Components: UNKNOWN OR OTHER
- Summary: I was slowing down at a red light and heard a bang and glass shattered. My sunroof exploded. Nothing hit it. The glass is bowed outward.
Infiniti Qx80 2019
- Date Of Incident: 2022-05-30
- Date Complaint: 2023-06-26
- VIN: JN8AZ2NF0K9
- Components: ELECTRICAL SYSTEM
- Summary: Something keeps killing my battery. There’s no lights that come on to indicate a problem. I’ve been stranded twice at work and now today, I get ready to leave and the battery is dead again!! I’ve gotten a new battery three times in a year’s time. I’ve searched for a recall because I see where others are having the same problem, but apparently there’s not one. Hopefully, the dealership will have some answers tomorrow.
Latest 5 recalls Infiniti Qx80
The National Highway Traffic Safety Administration (NHTSA) has issued 9 recalls for different components of the Infiniti Qx80.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Infiniti Qx80 2021
- Report Received Date: 2021-08-02
- Manufacturer: Nissan North America, Inc.
- Components: BACK OVER PREVENTION:DISPLAY FUNCTION
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy: Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
- Model: Infiniti Qx80 2020
- Report Received Date: 2021-05-20
- Manufacturer: Nissan North America, Inc.
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.
- Consequence: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
- Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.
- Model: Infiniti Qx80 2021
- Report Received Date: 2021-05-20
- Manufacturer: Nissan North America, Inc.
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.
- Consequence: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
- Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.
- Model: Infiniti Qx80 2018
- Report Received Date: 2019-09-12
- Manufacturer: Nissan North America, Inc.
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Consequence: The lack of an image in the back-up camera display increases the risk of a crash.
- Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
- Model: Infiniti Qx80 2019
- Report Received Date: 2019-09-12
- Manufacturer: Nissan North America, Inc.
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Consequence: The lack of an image in the back-up camera display increases the risk of a crash.
- Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
Latest negative Infiniti Qx80 car reviews
Latest positive Infiniti Qx80 car reviews
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Vehicle year: 2022
One month into owning the Infiniti, I have encountered no issues except for my gas mileage. Although the tank seems smaller and requires more frequent fill-ups than my previous MB GL450, the visibility is superior and there are no complaints about the cabin space. All of the controls are extremely user-friendly and easy to navigate. I am confident that this car will prove to be reliable for years to come.
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Vehicle year: 2021
One month into owning the Infiniti, I have encountered no issues except for my gas mileage. Although the tank seems smaller and requires more frequent fill-ups than my previous MB GL450, the visibility is superior and there are no complaints about the cabin space. All of the controls are extremely user-friendly and easy to navigate. I am confident that this car will prove to be reliable for years to come.
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Vehicle year: 2023
I love my Infiniti QX80! It's the perfect vehicle for driving my three children around all day. I feel safe and secure in it, and it's my second one because I traded in my older model for a newer one. I had no issues with my previous QX80 after owning it for three years.
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Vehicle year: 2021
This is my fifth INFINITI product, and I have had many of their smaller cars and SUVs in the past, and I have always been very happy with them. I decided to get something bigger for family use so that we could travel comfortably. The ride quality and interior are excellent, and the safety systems work great! Reliability is what keeps me coming back to the brand, as all of my INFINITI products have been flawless! This is a very comfortable long-distance cruiser, and the rear seat entertainment is easy to use. The heated/cooled seats work quickly, and the leather quality is good and resistant to discoloration (I have the wheat-colored quilted leather). Overall, the only downside is that the technology is badly outdated, but it still does the basics. Gas mileage is predictable for a large naturally aspirated V8, and the sound it makes is great with strong, smooth acceleration! Overall, I would buy again as this is an excellent luxury family do-everything proper (truck-based) SUV!
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Vehicle year: 2016
Great SUV! I've owned Mercedes, Escalate, BMW and a Tahoe, but by far this one is the best I've owned. The gas mileage is what you would expect from a large 400HP engine, but I have no complaints. It's really comfortable and easy to drive around town, and it doesn't feel big at all.
Are you having problems with your Infiniti Qx80?
Sherwood McKenzie 2025-02-22
Vehicle year: 2015
When the outside temperature is between 40 and 60 degrees and the vehicle climate control is set to Auto, the center and floor vents tend to run 15 to 20 degrees warmer than the other vents, which can be quite uncomfortable. To avoid sweating feet, the outside vents need to be closed and the interior temperature should be controlled by the center and floor vents. However, this can make your arm closest to the door feel cold when the outside temperature is in the 40s, unless you are wearing a jacket. I brought the issue to the attention of the dealer I purchased the vehicle from, but they kept it for 4 days and told me that it was normal. I decided to take the matter to another Infinity Dealer and presented them with temperature gauges and photographs of the outside air temperature readings and interior controls to illustrate the temperature difference between vents. The service adviser was great and contacted the Infinity Rep, who validated my concern. However, after another 24 hours without my vehicle, the answer from Infinity was that all the QX80s have the same issue and it is normal. While this may be normal for the QX80, I have not experienced a 20 degree split between vents in my Lexus or Toyota, or any other vehicle I have owned. Although this is a great vehicle, if you live in a four-season climate, you will need to compensate for this climate control anomaly twice a year. I would think that the fix would be straightforward, either a sensor or software issue. The climate control issue may make me consider a different vehicle when the time comes for another SUV. As for the gas issue described in another review, I have found it to be accurate - the amber light illuminates after using around 19 gallons. However, this does not bother me now that I know that at 15mpg, there are only 105 miles left in the tank if you drive easy. I generally fill all my vehicles at 1/4 tank.
Sherwood Ledner 2025-02-18
Vehicle year: 2019
If you're looking for a stylish and comfortable vehicle to move people or tow something, this is a great option. However, if you're someone who enjoys weekend trips to the cabin with all your gear and family, this may not be the best fit for you. I previously owned a 2008 QX56, which was one of the best vehicles I've ever owned. It was incredibly comfortable, versatile, and had plenty of storage space. Comparing it to the QX80, I noticed that the storage areas in and around the cabin are smaller. The rear storage cu. ft. is reduced, and it's not as easy to remove the 2nd row center console for pet beds or to put long items in through the rear. Additionally, the rear seats don't fold completely flat, which can be inconvenient for storage. Infiniti also reduced the hideaway storage in the back, which was useful for storing things like trailer hitches and straps. Some other design choices, like putting the heated steering wheel button in a hard-to-reach spot, seem a bit odd. The rear entertainment system only has one HDMI input, which means that kids can only watch one thing at a time from their phones or other devices. Finally, the oversized knob for switching into 4wd is located by the shifter, while the control knob for the menu system on the dash is harder to reach. Overall, the QX80 is a great vehicle, but it may not be the best fit for everyone's needs.Removing the trailer hitch cover could be made easier with some re-engineering. The performance is impressive, with substantial power and great fit and finish. While the shifting may not be as smooth as expected, it is still manageable and something to get used to. Getting in and out of the vehicle may not be as easy as the old QX56, and the seat adjustments and smaller mirrors can make backing up with trailers a bit more challenging.
Dell Gleason 2025-02-16
Vehicle year: 2023
I had the pleasure of driving the QX80 for a weekend as a rental, and I must say, it was a very comfortable ride. The interior is luxurious and the car is well-designed. However, I did notice that the car is based on a 10-year-old platform, which may make it feel a bit outdated. Additionally, I was surprised to find that some features were missing, such as air-conditioned seats, heated rear seats, an entertainment system, and a standard audio system. While these may seem like small details, they are important to consider when purchasing a car in this price range. Overall, I think the QX80 is a great car, but there are some areas where it could be improved. If you're looking for a more affordable option, the Armada may be a better choice for you.
Nicholaus Armstrong 2025-02-14
Vehicle year: 2021
When I start to pull out of the garage in the morning, the motor revs up before pulling out. The dealer says that this is standard for this car. Additionally, when I turn the steering wheel either way, I feel a shudder. The dealer says that the tire tread is causing that and they don't warranty tires. Lastly, the rear axle assembly started to howl and they say they can't tell where the noise is coming from and won't repair any of these issues. It's disappointing to experience these issues with a car that only has 2200 miles on it. It's important to me that these issues are resolved, and I hope we can work together to find a solution. Thank you for your attention to this matter.
Parker Becker 2025-02-03
Vehicle year: 2022
We've had this vehicle for about 5 months now and due to Covid, we've only driven about 5000 miles. We've noticed an issue with the cruise control, which has also been described by others here. When cruising at around 70 mph, the engine is running smoothly at under 2000RPM. However, when there's a slight incline in the road, the gearbox kicks down two gears and the engine revs up to over 5000RPM! It's a bit odd and disconcerting, and the mechanic at the dealer felt the same way. However, Infiniti has issued a directive stating that this is a normal operating characteristic of the vehicle that has been reported in multiple cases, so no further diagnosis should be performed. Other than that, it's a great truck if you can live with the size and fuel economy. The only other issue we've noticed is that the fuel gauge will indicate empty, but when you fill up, it only takes 20 gallons. The spec sheet says the size of the fuel tank is 26, so it signals empty with 6 gallons left in the tank.