Infiniti Qx60 hybrid problems
The Infiniti QX60, called the Infiniti JX until the 2014 model year, is a mid-size luxury crossover SUV with three-row seating produced by Infiniti, the luxury vehicle division of Japanese automaker Nissan. It is underpinned by an elongated Nissan Murano platform also used by the Nissan Pathfinder.
In keeping with Infiniti's naming scheme for 2014, in which cars begin with Q and SUVs begin with QX, the JX was renamed to QX60. While the number previously denoted engine displacement (for example, 35=3.5L engine), the new number, 60, is largely to do with its place in the product lineup, with larger numbers usually corresponding to more expensive vehicles.
First generation (L50; 2013)
The Infiniti JX35 was announced in April 2012 in the United States as a 2013 model. A concept version had been debuted at the 2011 Pebble Beach Concours d'Elegance event, while the production model was unveiled at the 2011 Los Angeles Auto Show. For 2014, the car was renamed the QX60.
The QX60 was the first three-row crossover to be released by Infiniti. Design work was done through 2009, by Naoyuki Ohkoshi under Shiro Nakamura. In 2012 Nissan announced that the Pathfinder would also have the same platform as the QX60 for the 2013 model year.
The QX60 had previously been under consideration for the Australian market, but the numbers for right-hand-drive re-engineering and local homologation failed to add up and get approved by Australian authorities unlike its Nissan Pathfinder sibling. This results that the QX60 would not be available in RHD markets as it would only be available exclusively in LHD markets.
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Infiniti Qx60 hybrid model years
Common Infiniti Qx60 hybrid problems
Based on the information from the sources provided, here are some common problems with the Infiniti QX60 hybrid cars based on complaints from owners:
- Blind Spot on Backup Camera: A blind spot on the backup camera has been reported, potentially causing drivers to miss objects behind the vehicle, increasing the risk of accidents.
- Random Acceleration: Drivers have reported instances of random acceleration while driving, a dangerous issue that has led to accidents and safety concerns.
- Driver Assist System Deactivation: Some drivers have faced issues with the driver assist system randomly deactivating, impacting safety features like alerts for obstacles on the road.
- Driver's Seat Insecurity: Complaints include feeling the driver's seat is not securely held in place, causing a sensation of rocking while driving, potentially affecting comfort and safety.
- Foot-Activated Rear Hatch Failure: Some drivers have reported failures in the foot-activated rear hatch feature, leading to inconvenience and manual opening of the rear hatch.
These problems highlight various safety and functionality issues that owners of Infiniti QX60 hybrid cars have faced, emphasizing the importance of thorough inspection and consideration before purchasing such a vehicle.
What is the common problem on Infiniti QX60?
The transmission had problems which the dealers discovered after inspecting the vehicle electrical. Problems when the reverse camera alarm malfunctions drivers may not be warned when there are objects
How long does the battery last in the Infiniti QX60 hybrid?
How often do Hybrid High Voltage Batteries need replacement? Hybrid batteries tend to last between 6-10 years on average.
Is the Infiniti QX60 a reliable car?
The QX60 was awarded by J.D. Power for dependability in the midsize premium SUV segment. INFINITI is ranked 16th among 32 car brands by RepairPal, with an average annual maintenance cost of $638, typical for luxury vehicles.
What is the life expectancy of the Infiniti QX60?
200,000 miles
How many miles will the INFINITI QX60 last? When an INFINITI QX60 is properly cared for and given proper maintenance, it can continue to last and provide luxury for 200,000 miles or more, especially when most of the driving it sees is smooth highway driving.
Percentage distribution of complaints by Infiniti Qx60 hybrid years
We have researched Infiniti problems and analysed all the complaints filed against Infiniti Qx60 hybrid cars and compiled the top 2 most problematic Infiniti Qx60 hybrid model years:
Below you can see the percentage distribution of known problems by Infiniti Qx60 hybrid model years.
Distribution of the number of complaints by Infiniti Qx60 hybrid years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Infiniti Qx60 hybrid car problems categorized by type of issue
After analysing all complaints related to Infiniti Qx60 hybrid , it was concluded that the most common issues with these cars are:
- Power train problems
- Unknown or other problems
- Engine problems
- Air bags problems
- Electrical system problems
The graph below shows statistics for all Infiniti Qx60 hybrid vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Qx60 hybrid model years
A total of 6 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Qx60 hybrid model years
There were a total of 2 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Qx60 hybrid model years
There were a total of 1 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 296 complaints about various vehicle components related to the Infiniti Qx60 hybrid . Below are the 25 most recent complaints reported for Infiniti Qx60 hybrid vehicles.
Latest 25 complaints
Infiniti Qx60 hybrid 2015
- Date Of Incident: 2024-10-05
- Date Complaint: 2024-10-07
- VIN: 5N1AL0MM5FC
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: The car intermittently will not accelerate after being idle at stop signs etc. this has occurred on 3-5 instances in the last 4 months. All but one time when getting the vehicle later it didn't have any issues. The battery has been tested and is good, I cleaned the terminals and still had it occur. Upon reading an Infiniti forum it sounds like it is an intermittent alternator issue or electric module. This put my daughter in a stalled vehicle in an intersection several times after trying to troubleshoot issues to resolve it.
Infiniti Qx60 hybrid 2014
- Date Of Incident: 2023-10-19
- Date Complaint: 2024-10-02
- VIN: 5N1AL0MNXEC
- Components: ENGINE,FORWARD COLLISION AVOIDANCE
- Summary: Vehicle has a CVT transmission and it failed around 87,000 miles. Both catalytic converters had to be replaced at this same time. When using assisted cruise control, the vehicle slams on the brake causing all passengers to jolt forward and vehicles behind to have to swerve not to hit me from behind. False automatic braking when passing a large vehicle. Engine constantly having issues and codes causing poor acceleration and jerking at low speeds. MAF sensor has failed twice in 5 months. Overall worst manufactured vehicle and very unsafe for driver and citizens.
Infiniti Qx60 hybrid 2014
- Date Of Incident: 2022-12-06
- Date Complaint: 2024-09-26
- VIN: 5N1AL0MN6EC
- Components: SERVICE BRAKES
- Summary: MY MASTER BRAKE CYLINDER FAILED. LOST MY BRAKES. HAD TO PUMP PEDAL TO GET CAR TO STOP. HAD BRAKE WARNING LIGHTS ON HAD REPAIRED BY DEJEAN AUTOMOTIVE IN PORT ARTHUR. [XXX] COST $447.65 MY MASTER BRAKE CYLINDER FAILED AGAIN WHILE ON VACATION. LOST BRAKES AND HAD TO PUMP BRAKES TO STOP. YES, HAD BRAKE WARNING LIGHTS ON. REPAIRED BY NISSAN DEALER IN TEXARKANA, TEXAS. PETE MANKINS. MILEAGE 114905, DATE [XXX]. COST $992.11 MY MASTER BRAKE CYLINDER FAILED AGAIN. LOST BRAKES I WAS IN TOWN WAS ABLE TO STOP CAR BY PUMPING BRAKES, YES BRAKE LIGHT CAM ON WHEN ALL FLUID DRAINED OUT. TOOK TO NISSAN DEALER TWIN CITY NISSAN PORT ARTHUR, TX. SAME PART BAD AGAIN CHANGED OUT WITH NEW OEM PART AGAIN. DATE [XXX] COST $797.92 EACH TIME WE HAD REPAIRED BY AUTHORIZED AUTOMOTIVE SHOPS. NISSAN DEALERS WOULD NOT COVER AS WARRANTY BECAUSE THEY DIDN'T DO THE WORK. EACH TIME MY FAMILY WAS WITH ME AND WE WHERE PUT AT RISK OF AN ACCIDENT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Infiniti Qx60 hybrid 2014
- Date Of Incident: 2024-05-16
- Date Complaint: 2024-09-26
- VIN: 5N1AL0MN6EC
- Components: SERVICE BRAKES
- Summary: THE MASTER BRAKE CYLINDER FAILED WHILE ON VACATION IN ARKANSAS. TOOK TO NISSAN DEALER PETE MANKINS AND THEY REPLACE ENTIRE MASTER CYLINDER. MILEAGE 114,905 MILES. DATE [XXX]. THIS SECOND TIME SAME PART FAILED. HAD FAMILY WITH ME WE WHERE ABLE TO STOP BY PUMPING BRAKES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Infiniti Qx60 hybrid 2014
- Date Of Incident: 2024-09-25
- Date Complaint: 2024-09-26
- VIN: 5N1AL0MN6EC
- Components: SERVICE BRAKES
- Summary: WHILE DRIVING IN TOWN LOST BRAKES, BRAKE LIGHTS CAM ON. WAS ABLE TO STOP BU PUMPING THE BRAKES. FLUID WAS LEAKING FROM UNDERNEATH THE MASTER CYLINDER. TOOK TO LOCALNISSAN DEALER TWIN CITY NISSAN PORT ARTHUR. THEY SAID THE MASTER CYLINDER WAS BAD. THIS IS THE THIRD ONE TO GO BAD. THEY REPAIRED ON 09/25/2024 WITH 121,178 MILES. THEY WOULD NOT HONOR THE WARRANTY FROM THE TEXARKANA DEALER AS THEY DIDNT DO THE WORK. HAD TO PAY AGIN.
Infiniti Qx60 hybrid 2015
- Date Of Incident: 2024-07-02
- Date Complaint: 2024-08-13
- VIN: 5N1AL0MM1FC
- Components: ENGINE
- Summary: transmission slip and jerk and it's hard to accelerate
Infiniti Qx60 hybrid 2015
- Date Of Incident: 2024-08-02
- Date Complaint: 2024-08-03
- VIN: 5N1AL0MN9FC
- Components: UNKNOWN OR OTHER
- Summary: We purchased this vehicle 3 days ago. Day 2 there was a transmission shudder. I know these cvt transmissions have issues but with less than 18k miles??? I looked up and yes infiniti extended the warranty but we no longer qualify for this I don't think this is fair! IT HAS 18K MILES on it. The fact infiniti didn't recall the transmission is ridiculous. There are thousands of people experiencing shudder issues, cars dying, this is a danger to the drivers and their families. Why is there no recall? Extending a warranty didn't do anything! This cvt needs to be recalled and fixed so people aren't in danger of crashing.
Infiniti Qx60 hybrid 2014
- Date Of Incident: 2024-07-18
- Date Complaint: 2024-07-23
- VIN: 5N1AL0MM8EC
- Components: UNKNOWN OR OTHER
- Summary: The transmission is stuttering and showing signs of failure.
Infiniti Qx60 hybrid 2015
- Date Of Incident: 2024-07-18
- Date Complaint: 2024-07-18
- VIN: 5N1AL0MM5FC
- Components: UNKNOWN OR OTHER
- Summary: As I was driving my vehicle just turned off at the speed of 30 miles per hour with no warning no dash lights of any kind. It just shut off completely. I had to pull over to the side in hopes I don't hit anything, or anyone put my vehicle into park and restart my vehicle and this happened at around 2:45 PM. Early it happened at 12:15 PM, as I was turning around in a parking lot, the car shut off again and I had to place it in park and restart the vehicle.
Infiniti Qx60 hybrid 2014
- Date Of Incident: 2024-07-08
- Date Complaint: 2024-07-08
- VIN: 5N1AL0MMXEC
- Components: UNKNOWN OR OTHER
- Summary: sun roof exploded
Infiniti Qx60 hybrid 2014
- Date Of Incident: 2024-01-01
- Date Complaint: 2024-06-04
- VIN: 5N1AL0MM7EC
- Components: POWER TRAIN,ELECTRICAL SYSTEM
- Summary: The contact owns a 2014 Infiniti QX60. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact drove the vehicle to a nearby parking lot and parked the vehicle. The vehicle was turned off and restarted; however, the gear shifter failed to shift into drive or reverse. The vehicle was towed to the dealer where the contact was informed that the installed alternator was not OEM and not sufficient for retaining power to run the vehicle. The contact was informed that the alternator needed to be replaced. The vehicle was not repaired. The vehicle was towed back to the residence. The contact stated that the latest failure began in January 2024. However, the vehicle had been towed several times to the independent mechanic and the dealer since the failure first started. The contact stated that the alternator was replaced in March 2024 with an aftermarket alternator; however, the failure reoccurred. Additionally, there were several unknown warning lights illuminated since replacing the alternator. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 85,614.
Infiniti Qx60 hybrid 2014
- Date Of Incident: 2024-05-27
- Date Complaint: 2024-05-27
- VIN: 5N1CL0MM5EC
- Components: POWER TRAIN,ENGINE
- Summary: When the vehicle slows from cruising speed to below 20 mph, the car shakes violently and the engine nearly stops. To avoid the shaking, I must place the vehicle in neutral until it comes to a complete stop. If I shift into drive before I stop, the vehicle shudders again. When in traffic, it could cause the vehicle to be rear-ended. My wife won't drive the vehicle because of this. Owners' Forum seems to indicate this is a common problem and may be related to [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Infiniti Qx60 hybrid 2014
- Date Of Incident: 2024-05-03
- Date Complaint: 2024-05-08
- VIN: 5N1AL0MM4EC
- Components: POWER TRAIN
- Summary: I bought my 2014 Infiniti QX60 in 2016 that had a little over 68k miles on it. On May 3, 2024, I just hit over $100k & felt the car do a soft lurch then it started to do a small crawl inch by inch. No warning lights came on or messages. Before this happened, I heard what I thought was a flat tire, or a plane taxing sound. I got the car towed to a mechanic shop and was told that I need a new 'transfer case'. I was told that there was a recall for this but do not see it for this model. If Infiniti knew it had problems why was a recall not done. If I want to get it fixed it will cost over $5k again. I already got it changed and the front differential a year ago. So is this something that will have to be done yearly?
Infiniti Qx60 hybrid 2015
- Date Of Incident: 2023-01-01
- Date Complaint: 2024-05-08
- VIN: 5N1AL0MM4FC
- Components: STEERING
- Summary: The contact owns a 2015 Infiniti QX60. The contact stated while driving at undisclosed speeds, the steering wheel became inoperable. The contact maneuvered the steering wheel in the correct direction, and the power steering warning light illuminated. The contact stated that while the vehicle was turned off, the steering wheel failed to lock as designed. The contact stated that the failure recurred intermittently. The vehicle was taken to the same dealer several times however, the failure was not duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Infiniti Qx60 hybrid 2014
- Date Of Incident: 2024-03-18
- Date Complaint: 2024-04-02
- VIN: 5N1AL0MM8EC
- Components: AIR BAGS,UNKNOWN OR OTHER
- Summary: I have an infiniti qx60 that has a hairbag malfunctioning for a long time now. I've taken it to be serviced by infiniti many times. However, they could never fix it. At one point, I decided to leave it alone until the last time I took the car in to be serviced. The person who was helping me noticed that I had two children car seats in the car, so he decided to tell me that this car isn't safe to be driving with young children in it. Don't know what to do since the warranties have expired. Plus, they couldn't fix it when I had warranties on the car. I'm afraid that my family is at risk driving this car. I would love to stop driving this car before something terrible happens to my children. However, it is our only means of getting around right now
Latest 5 recalls Infiniti Qx60 hybrid
The National Highway Traffic Safety Administration (NHTSA) has issued 6 recalls for different components of the Infiniti Qx60 hybrid.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Infiniti Qx60 hybrid 2014
- Report Received Date: 2021-10-04
- Manufacturer: Nissan North America, Inc.
- Components: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
- Consequence: A loss of drive power increases the risk of a crash.
- Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
- Model: Infiniti Qx60 hybrid 2015
- Report Received Date: 2021-10-04
- Manufacturer: Nissan North America, Inc.
- Components: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
- Consequence: A loss of drive power increases the risk of a crash.
- Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
- Model: Infiniti Qx60 hybrid 2014
- Report Received Date: 2016-04-26
- Manufacturer: Nissan North America, Inc.
- Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
- Summary: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
- Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
- Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
- Model: Infiniti Qx60 hybrid 2015
- Report Received Date: 2016-04-26
- Manufacturer: Nissan North America, Inc.
- Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
- Summary: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
- Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
- Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
- Model: Infiniti Qx60 hybrid 2014
- Report Received Date: 2015-10-20
- Manufacturer: Nissan North America, Inc.
- Components: AIR BAGS:FRONTAL
- Summary: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
- Consequence: If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
- Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Are you having problems with your Infiniti Qx60 hybrid?
