Alfa romeo Stelvio problems

General information about Alfa romeo Stelvio
Alfa romeo Stelvio years list
Overview of popular issues
Analysis of common problems
Сomplaints list
Recalls list

The Alfa Romeo Stelvio (Type 949) is a car produced by the Italian manufacturer Alfa Romeo since 2016. As a D-segment model it slots above the smaller Tonale model in the marque's SUV range. A large SUV, it was first revealed at the 2016 Los Angeles Auto Show, introduced by a 60" short film directed by Louis Sebastian Pane, and entered production at the Cassino Plant at the end of 2016. In 2018 it was Alfa Romeo's best-selling model, with roughly 43,000 sold that year.

The Stelvio uses FCA's Giorgio platform, shared with the D-segment Giulia saloon. The name Stelvio derives from the Stelvio Pass, Italy's highest mountain pass, noted for its 48 circuitous switchbacks.

Characteristics

The Stelvio uses the same Giorgio platform already used by the Giulia, but slightly modified and raised by 22 cm (8.7 in). The Stelvio also shares the same engines and most of the mechanics, including a carbon-fibre driveshaft. In addition, its track width has increased by 2.9 cm (1.1 in) in the rear and 5.4 cm (2.1 in) in the front. It has a boot capacity of 525 L (18.5 cu ft). The boot sill is aligned with the rear bumper and cargo does not need to be lifted over a lip when being removed. There are large vehicle blind spots behind the car's pillars. It has a 50/50 weight distribution and a drag coefficient of 0.32 (Cd). Euro NCAP classify it as a large off-road car.

In order to reduce the weight of the car, aluminium is used for body panels, as well as for mechanical parts such as the suspension, brakes, and engine. The suspension, called AlfaLink, implements double wishbones in the front, and an aluminium multi-link configuration in the rear. The springs are longer than those in the Giulia, but stiffer to account for the extra weight and ride height. The driver sits nearly 20 cm (7.9 in) higher from the road than in the Giulia. The suspension is tuned for improved handling and driving dynamics, which can compromise ride quality if optional larger-diameter wheels are fitted.

Rear-wheel drive as standard, the Stelvio can be optioned with an Alfa Romeo "Q4" all-wheel drive system, which can send up to 50% of power to the front in low-grip conditions. The Stelvio weighs 1,660 kg (3,660 lb) with all fluids, 145 kg (320 lb) less than an equivalent BMW X3 and 110 kg (243 lb) less than a four-cylinder Porsche Macan. The car's braking system is designed to be less-susceptible to brake fade, which can take time for unfamiliar drivers to get used to.

All models feature an 8.8-inch infotainment system with Apple Car Play and Android Auto as standard, while small tweaks have been made throughout the ranges.

photo of Alfa romeo Stelvio car production

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Common Alfa romeo Stelvio problems

Based on complaints from owners of the Alfa Romeo Stelvio, common problems with this car include issues with the engine, electrical system, leaking coolant hoses, and adaptive cruise control.

Engine Problems: Owners have reported issues with the engine, such as recurring spark plug problems leading to fuel rail and fuel mixture issues. This can result in white smoke from the tailpipes and the SUV not running properly.
Electrical System: The electrical system in the Alfa Romeo Stelvio has been a concern for owners. Problems range from starting the car to issues with the sat-nav operation, electric seats, and rear tailgate operation. Electrical malfunctions can affect windshield wipers, lights, and even lead to potential fire hazards due to overheating.
Leaking Coolant Hoses: Another common problem reported by owners is leaking coolant hoses. This issue can lead to coolant leaks, overheating, and potential engine damage if not addressed promptly.
Adaptive Cruise Control: Owners have experienced problems with the adaptive cruise control system. Malfunctions in this system can affect the vehicle's driving dynamics and safety features, impacting the overall driving experience.

These issues highlight some of the challenges faced by Alfa Romeo Stelvio owners, emphasizing the importance of regular maintenance and thorough inspections to address these common problems effectively.

What problems does the Alfa Romeo Stelvio have?

Summary: Chrysler (FCA US, LLC) is recalling certain 2021 Alfa Romeo Stelvio vehicles. An improperly crimped clamp may allow the side curtain air bag cushion and inflator to separate, causing an incomplete deployment or preventing the deployment of the air bag.

Is an Alfa Romeo Stelvio reliable?

Quality and Reliability 85.0/100

The 2024 Alfa Romeo Stelvio has a predicted reliability score of 85 out of 100.

Are Alfa Romeo Stelvio expensive to repair?

Compared to its competition, interestingly, the Alfa Romeo Stelvio in 2.0T Veloce trim is regarded as one of the most affordable cars to maintain, according to the aforementioned AA Spare Parts Pricing guide. This is familiar for Alfa Romeo, though, as even the Giulia saloon also received the same accolade.

What is the best year of Stelvio?

Overall, the Alfa Romeo Stelvio is an excellent choice for a sleek luxury vehicle from a well-known manufacturer. We recommend the 2017, 2020, or 2021 years for the best results.

Percentage distribution of complaints by Alfa romeo Stelvio years

We have researched Alfa romeo problems and analysed all the complaints filed against Alfa romeo Stelvio cars and compiled the top 5 most problematic Alfa romeo Stelvio model years:

Below you can see the percentage distribution of known problems by Alfa romeo Stelvio model years.

Distribution of the number of complaints by Alfa romeo Stelvio years

We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:

Alfa romeo Stelvio car problems categorized by type of issue

After analysing all complaints related to Alfa romeo Stelvio , it was concluded that the most common issues with these cars are:

Engine problems
Electrical system problems
Unknown or other problems
Service brakes problems
Power train problems

The graph below shows statistics for all Alfa romeo Stelvio vehicle components and the number of complaints received.

Distribution of the number of complaints where the accident occurred by Stelvio model years

A total of 5 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with fire by Stelvio model years

There were a total of 1 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with injuries by Stelvio model years

There were a total of 3 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.

The NHTSA has received 78 complaints about various vehicle components related to the Alfa romeo Stelvio . Below are the 25 most recent complaints reported for Alfa romeo Stelvio vehicles.

Latest 25 complaints

Alfa romeo Stelvio 2018

Date Of Incident: 2024-10-15
Date Complaint: 2024-10-15
VIN: ZASFAKNN7J7
Components: AIR BAGS,SEAT BELTS
Summary: Sept. 9, 2024 - called local dealer to schedule repair. Parts were not yet available. Placed on a list for them to call when the parts were available. October 15, 2024 - called dealer again. No parts have been received. ETA unknown. Confirmed I was still on the list.

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Alfa romeo Stelvio 2018

Date Of Incident: 2023-07-13
Date Complaint: 2024-09-23
VIN: ZASFAKNNXJ7
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Summary: The engine has shut down in traffic on the following occasions: 1) July 2023 in The Woodlands, Texas. 2) Later that same day on [XXX] in Plantersville, Texas. 3) In August 2024, on [XXX] and 4) on [XXX] . My vehicle is available to the NHTSA upon request. On each occasion, except one, I was fortunate to be in the right hand lane and was able to pull over onto the shoulder before any could hit me. On [XXX] , near Richards, there was no shoulder and I was stopped within the single lane of westbound traffic. I was fortunate that traffic was light at that time and that it was daylight. After the first two incidents in 2023, I took it to Northside Imports in Spring, Texas (XXX) They were unable to duplicate the problem or determine what was the cause. On [XXX], I took the car back to Northside Imports and they determined that it needed a new fuel pump, seal and control module. (I was informed on Friday, [XXX] that the parts have been received and can be installed on [XXX].) Between the time that the fault was identified and the time the parts were available the car has failed on the highway twice, once on [XXX] and once on [XXX] . The vehicle has not been inspected by anyone but Northside Imports in Spring, Texas. There were no warnings in advance of the shutdown. I was able to restart the vehicle after a short period of time after disconnecting the battery. Each time, it restarted in "limp" mode. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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Alfa romeo Stelvio 2019

Date Of Incident: 2024-09-12
Date Complaint: 2024-09-15
VIN: ZASPAKBN6K7
Components: ENGINE
Summary: The engine cooling hose is failing and may be made of similar materials under the same recall as the Stelvio Qudrofiligo NHTSA CAMPAIGN ID Number: 18V635000. Mine has a leak which can cause a loss of coolant and cause a crash. The engine cooling hose may have inadequate webbing material allowing a coolant leak.

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Alfa romeo Stelvio 2018

Date Of Incident: 2024-08-15
Date Complaint: 2024-08-16
VIN: ZASFAKNN7J7
Components: ELECTRICAL SYSTEM,AIR BAGS,ENGINE
Summary: The contact owns a 2018 Alfa Romeo Stelvio. The contact stated while driving 40 MPH and attempting to accelerate, the accelerator pedal travelled down to the floorboard, and the vehicle stalled. The ESC warning light, the check engine warning light, and other unknown warning lights were illuminated. Additionally, the message “Service Engine Soon" and other unknown messages were displayed. The contact was able to pull to the side of the road. The contact was able to restart the vehicle, and the contact drove to the residence. Additionally, the contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the repair could not be covered because the vehicle was out of warranty. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

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Alfa romeo Stelvio 2020

Date Of Incident: 2024-08-11
Date Complaint: 2024-08-11
Crash: 1
VIN: ZASPAKBN5L7
Components: AIR BAGS,SEAT BELTS,LANE DEPARTURE
Summary: I was in an accident that was can be contributed to my lane keeping assistance. Once the car crashed into another vehicle my airbags failed to deploy.

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Alfa romeo Stelvio 2018

Date Of Incident: 2024-07-03
Date Complaint: 2024-08-07
VIN: ZASFAKNN5J7
Components: AIR BAGS,SEAT BELTS
Summary: The contact owns a 2018 Alfa Romeo Stelvio. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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Alfa romeo Stelvio 2018

Date Of Incident: 2024-07-31
Date Complaint: 2024-08-05
VIN: ZASFAKNN8J7
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Summary: I went to start my car to head to work and the car did not start so i tried to start it again all of a sudden smoke started billowing out from the engine bay. it scared me bad i thought the car was going to catch on fire. I proceeded to have the car towed to the dealer where i was told that a ground strap on the transmission has failed causing the wiring in the engine bay ti burn up. I'm still waiting on a estimate of how much it will cost to repair the vehicle. i believe this is also a safety issue the car could have easily caught fire or died at a stop light causing a crash or road hazard.

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Alfa romeo Stelvio 2018

Date Of Incident: 2024-07-02
Date Complaint: 2024-08-05
VIN: ZASFAKNNXJ7
Components: AIR BAGS
Summary: We use our vehicle not only for our business but also share it on the Turo platform for rentals. Because of this recall our vehicle as been unlisted until the recall is fixed. It has now been over a month and we have received no solution to the safety recall issue. It’s not only costing us peace of mind as we need to continue using the vehicle ourselves but it’s also costing us money as we havnt been able to rent out the vehicle due to the safety recall not being addressed . We find this delay to be unacceptable

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Alfa romeo Stelvio 2018

Date Of Incident: 2024-07-25
Date Complaint: 2024-07-25
VIN: ZASFAKPN5J7
Components: AIR BAGS,SEAT BELTS
Summary: The contact owns a 2018 Alfa Romeo Stelvio. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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Alfa romeo Stelvio 2023

Date Of Incident: 2024-07-07
Date Complaint: 2024-07-16
VIN: ZASPAKBN1P7
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Summary: THE CAR DRIVES ERRATIC (SUSPENSION), TIRES SET AT MANUFACTURER PRESSURE DRIVES ALL OVER THE ROAD "UNSTABLE" CAR JUST STOPS ON HIGHWAYS AT HIGH SPEED PLACING MY LIFE IN DANGER, HISTORY OF STOPPING AT BUSY INTERSECTIONS, ACCELERATION ISSUES, ELECTRICAL ISSUES, ENGINE ON/OFF SWITCH DO NOT WORK ACCORDING TO MANUFACTURER STATED WARRANTY, THE CAR LITERALLY ACCELERATES AT HIGHER SPEEDS THAN WHAT'S DISPLAYED ON DASH AND EXPECTED TO. MORE WHEN IDLED. THE COMBUSTION SYSTEM MAKE HUMMING NOISES WHILE FOOT ON BRAKES CHECK ENGINE LIGHT DISPLAYS. GEAR SHIFT DO NOT DISPLAY DRIVE MODES (SCARY; CAR DRIVES ERRATIC OUT OF CONTROL). THE CAR IS A LEMON! TOO MANY SAFETY ISSUES. NEED MONEY BACK ASAP! COUNTLESS SOFTWARE UPDATES DISPLAY 5-10 TIMES DAILY. ALL EXPLAINED OCCURRED AT TIME OF PURCHASE THROUGH CURRENT DATE. I HAVE SPENT HOURS AT DEALERSHIPS, NO REPAIRS, REPAIRS, NOW NEED MORE REPAIRS FOR SAME ISSUES. THE CAR UNSAFE TO DRIVE AND I AM SCARED TO DRIVE BUT I HAVE TOO (ONLY TRANSPORTATION). PLEASE HELP!

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Alfa romeo Stelvio 2018

Date Of Incident: 2024-06-25
Date Complaint: 2024-06-27
VIN: ZASFAKNNXJ7
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,STRUCTURE
Summary: The contact owns a 2018 Alfa Romeo Stelvio. The contact stated while starting the vehicle, the interior lights were inoperable. Additionally, the contact stated while driving at an undisclosed speed, the vehicle failed to respond while switching from Sport Mode to Economy Mode. The contact stated that the failure had been recurring. Additionally, the contact stated that the Engine Stop/Start system was no longer operable while at a complete stop. The contact stated that while driving at various speeds, he noticed a burning coolant odor, which increased while at a complete stop. The contact also stated that he noticed a water leak on the front passenger's side floor and a moldy odor after the vehicle had been in the rain. The contact related the failure to NHTSA Campaign Number: 18V636000 (Electrical System, Engine, and Engine Cooling) and to another unknown recall. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 75,000.

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Alfa romeo Stelvio 2018

Date Of Incident: 2024-06-25
Date Complaint: 2024-06-25
VIN: ZASFAKNN6J7
Components: FUEL SYSTEM, GASOLINE
Summary: The contact owns a 2018 Alfa Romeo Stelvio. The contact stated while driving 30 MPH, the vehicle stalled and hesitated to restart. The check engine warning light was illuminated. The contact stated that after a while the vehicle restarted but drove with reduced motive power. The battery was replaced but the failure persisted. The contact scanned the vehicle with an OBD II scanner and determined that the fuel pump had failed. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

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Alfa romeo Stelvio 2018

Date Of Incident: 2024-06-10
Date Complaint: 2024-06-17
VIN: ZASFAKPN6J7
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Summary: I was in the process of merging on the the express way when my vehicle threw a warning light, "service electronic throttle control" along with a "service engine" message and a check engine light. The vehicle went into a "limp" and had extremely poor acceleration, I was almost rear ended because the vehicle couldn't reach highways speeds fast enough. The vehicle has not yet been inspected my the manufacturer but I did some research on this issue and found it to be alarmingly common. There seems to be no clear answer to the reason for this and no sure repairs for the problem. This poses a safety risk to drivers as this problem seems to happen while accelerating. It can be dangerous if someone on the expressway is attempting to merge into 60mph traffic and hit "limp mode" at roughly 30. I believe an investigation need to be conducted regarding this followed by a recall of the affected part.

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Alfa romeo Stelvio 2018

Date Of Incident: 2024-05-31
Date Complaint: 2024-06-01
VIN: ZASFAKNNXJ7
Components: ENGINE
Summary: I have had a sudden loss of coolant causing the engine to overheat. I have never had a leaking issue. But after research I’ve learned this is a common problem with this vehicle. My vehicle began to lose power causing the car to lose acceleration in traffic causing other vehicles to suddenly avoid hitting me and others. The problem has been confirmed.

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Alfa romeo Stelvio 2018

Date Of Incident: 2021-01-01
Date Complaint: 2024-05-31
VIN: ZASFAKNN6J7
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Summary: Control throttle light resulting vehicle to go into a limp mode and power reduction.

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Latest 5 recalls Alfa romeo Stelvio

The National Highway Traffic Safety Administration (NHTSA) has issued 29 recalls for different components of the Alfa romeo Stelvio.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.

Model: Alfa romeo Stelvio 2018
Report Received Date: 2024-07-03
Manufacturer: Chrysler (FCA US, LLC)
Components: AIR BAGS:FRONTAL
Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
Consequence: A front seat air bag that does not deploy as intended can increase the risk of injury in a crash.
Remedy: Dealers will repair the connection, free of charge. Owner notification letters were mailed beginning August 27, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 82B.

Model: Alfa romeo Stelvio 2024
Report Received Date: 2024-07-03
Manufacturer: Chrysler (FCA US, LLC)
Components: EQUIPMENT:OTHER:LABELS
Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia and 2021-2024 Alfa Romeo Stelvio vehicles. The tire pressure and size information on the tire placard and manufacturer labels are incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: Incorrect tire information can result in under-inflated tires or installing the incorrect-size tires, increasing the risk of a crash.
Remedy: FCA will mail corrected tire placards and manufacturer overlay labels. Owners may bring the labels into a dealer for free installation. Some interim notification letters, notifying owners of the safety risk, were mailed August 27, 2024. Some owner notification letters were mailed August 5, 2024. The remaining owner notification letters will be mailed at a future date, anticipated November 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 81B.

Model: Alfa romeo Stelvio 2023
Report Received Date: 2024-07-03
Manufacturer: Chrysler (FCA US, LLC)
Components: AIR BAGS:FRONTAL
Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
Consequence: A front seat air bag that does not deploy as intended can increase the risk of injury in a crash.
Remedy: Dealers will repair the connection, free of charge. Owner notification letters were mailed beginning August 27, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 82B.

Model: Alfa romeo Stelvio 2024
Report Received Date: 2024-07-03
Manufacturer: Chrysler (FCA US, LLC)
Components: AIR BAGS:FRONTAL
Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
Consequence: A front seat air bag that does not deploy as intended can increase the risk of injury in a crash.
Remedy: Dealers will repair the connection, free of charge. Owner notification letters were mailed beginning August 27, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 82B.

Model: Alfa romeo Stelvio 2023
Report Received Date: 2024-07-03
Manufacturer: Chrysler (FCA US, LLC)
Components: EQUIPMENT:OTHER:LABELS
Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia and 2021-2024 Alfa Romeo Stelvio vehicles. The tire pressure and size information on the tire placard and manufacturer labels are incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: Incorrect tire information can result in under-inflated tires or installing the incorrect-size tires, increasing the risk of a crash.
Remedy: FCA will mail corrected tire placards and manufacturer overlay labels. Owners may bring the labels into a dealer for free installation. Some interim notification letters, notifying owners of the safety risk, were mailed August 27, 2024. Some owner notification letters were mailed August 5, 2024. The remaining owner notification letters will be mailed at a future date, anticipated November 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 81B.

Latest negative Alfa romeo Stelvio car reviews

Emilio Stiedemann 2025-03-27

Vehicle year: 2018

I've been driving my Stelvio since June and it's been a fantastic experience. The engine, transmission, and steering are all top-notch. However, I do have to admit that the interior and technology could use some improvement. The seats have limited positions, which can make long drives uncomfortable. In comparison, my wife's F-Pace has a much more sophisticated cabin (although it's still not the best in class). The Stelvio's stereo upgrade (Harmon) is only average, which is a bit disappointing. I was initially told by my local dealer that an infotainment upgrade was imminent, but it doesn't look like that's happening anytime soon. Overall, if you're looking for a fun and unique driving experience, the Stelvio definitely delivers. However, if you prioritize high-end comfort, sophistication, and refinement, this might not be the best fit for you.
Louisa Hayes 2025-03-18

Vehicle year: 2024

*********UPDATED REVIEW 10/9/22: Hi everyone, I wanted to share an update on my experience with the Alfa Romeo dealership in Glendale, CA. Initially, I had given them a one-star review, but I'm happy to say that I've updated it to two stars thanks to the amazing customer service I received. Despite facing a challenging situation with my car being disassembled in a body shop for several months due to a missing part, the service manager, Jerry Gordon, went above and beyond to find a solution. He was able to locate a suitable part in Florida and had it shipped to our body shop in California the following week. As of 10/8/22, our car is finally repaired and drivable again! I'm grateful for Jerry's outside-the-box thinking and dedication to finding a solution when no one else could. I only wish I had been put in touch with him earlier, as it would have saved us months of waiting. Thank you, Jerry, and the team at Alfa Romeo Glendale for your excellent customer service!In my opinion, if you purchase or lease an Alfa and nothing goes wrong with the car, you'll probably be very happy with it. However, if something does go wrong, you might be in for a very long wait with an unusable car due to persistent supply chain issues. Therefore, I would not recommend getting an Alfa as a daily driver, unless you also have a second/backup vehicle for your use. We were fortunate that Jerry Gordon was so resourceful, once I finally got to speak with him, or else we would still be out of a car right now. The car may look cool and drive well, but if you experience ANY problems with it, customer care will not help you!! We purchased a brand new $58,000+ Alfa Romeo Stelvio, and while it was parked, someone hit the headlight in the parking lot. We took it to the body shop. The tab on the old headlight was broken, so when they removed it, it could not be put back. The body shop placed the order for the new part in June 2022. The part was apparently backordered. We understand that there have been worldwide part shortages due to COVID, so we have been patiently waiting since then, and paying for Ubers completely out of pocket. To our dismay, the ETA for the part kept getting pushed back--eventually, until Sept 2022. But now, in September 2022, Alfa is saying that the part will be even more delayed--and the best they could tell us was a vague To make matters worse, when I called customer service and asked to speak to a higher-level manager, they hung up on me. It's really disappointing to have such a negative experience with Alfa Premium Care. In contrast, I've owned Lexus and Infiniti vehicles that I bought used with 100k+ miles and I was always treated like a valued customer whenever I went to the dealership. They provided me with loaners, coffee, and super kind and respectful customer service. This is exactly what you expect when you buy a luxury brand. I've never had any issues with parts, even during the pandemic, since the cars are so popular that there is always a good supply of everything available. Alfa Romeo is clearly a rare brand, but it's unfortunate that they don't treat their customers well. Once you've bought the car, it seems like you're on your own. I'm disappointed with my experience and I don't think I'll be buying another Alfa Romeo anytime soon. From now on, I'll stick with Lexus or Infiniti. #alfaromeosucks
Tevin Kemmer 2025-02-03

Vehicle year: 2019

I've owned a Porsche, a Benz, and a G35, but with a family, I decided to try the Alfa. I must say, the handling is amazing, and the design is gorgeous. It's spacious enough for me and the kids, and the gas mileage is decent. However, there are a few issues that I encountered. Firstly, it dings and rings every time you get close to another car or curb, and the front yells at you when it bottoms. Secondly, there's no touch screen, which is surprising for a car in 2019. Thirdly, there's no spare tire, and finding a replacement tire is a challenge. I had to pay $309 for a screw in the tire. The storage space for change, keys, etc. is also quite limited. Lastly, the hands-free feature can be quite annoying as it keeps switching back to inside the car even when you're not in it. Despite these issues, it's still a sexy car. However, I've learned that looks aren't everything, and the extra effort required to maintain it may not be worth it. UPDATE: Unfortunately, right before its second year, it fell apart. The battery died, water leaked into the passenger door, frying the electrical system and destroying the speaker. After two weeks in the shop, it died again with the same problem. I finally decided to get rid of it.
Amir Wolff 2024-11-27

Vehicle year: 2024

There seems to be a lot to discuss, from the dealership experience to the customer service provided by Alfa Romeo Corporate. Unfortunately, it seems that the cost is not worth it, and there have been issues with promises not being kept. It may not be worth driving far to any dealership. It's best to avoid purchasing in this situation.
Pablo Heller 2024-11-26

Vehicle year: 2024

My Stelvio experienced tire wear at 35k, lost quick pick up at 37k, and had interior plastic falling apart at 41k. However, my VW and BMW held together without any issues through 60k, and my VW is still running smoothly at 73k. Based on my experience, I would recommend considering other options before investing in a Stelvio.

Latest positive Alfa romeo Stelvio car reviews

Steve Gusikowski 2025-03-28

Vehicle year: 2024

I have a 2022 Stelvio Veloce and it has met or exceeded my expectations. I traded a 2020 Audi Q3. The Q3 was smaller by 7 inches as well as noticeably narrow. The Stelvio is much quicker and reacts with precision when the need be. Overall, I have to say that Alfa has done an amazing job building a quality automobile that is not only fun to drive but also exceeds expectations.
Tad Okuneva 2025-03-26

Vehicle year: 2019

Today the car has 20,200 miles on it. As I mentioned before, CarPlay can be a bit fussy, but I've found that giving it a short wait before driving seems to do the trick. It can get a bit confused at times, especially when playing my music, but I've found a workaround that usually works. If it won't launch, I simply shut off the car, open the door for a few seconds, then close it and start the car again. My opinion is that it's still a bit of a fault, but overall I still love the car and would definitely buy another. Alfa USA has been very engaging with me, always reaching out to get my thoughts. Previously, at 12,145 miles, the Stelvio was running fine. I haven't had any major issues, just two minor ones since new. One was that the battery was junk, and the other was that the radar lens on the right lower front fell off, which seems to be a common issue. Both were replaced under warranty. The only items that seem a bit glitchy are Apple CarPlay, which doesn't always launch (could be me?), and the automatic high beam, which works but not as I'd expect. It often won't click to high even when it's really dark, so I'll have to get this looked at. The dealer, Valenti Alfa Romeo, has been great, and between them and Alfa, I feel like they are trying to keep me happy. I'd definitely buy the Stelvio again. I stand by my original comments, and I've read that some of the minor issues I mentioned were taken care of on the 2020 model. It remains a solid and fun car to drive. Small to mid-size SUVs all look the same, but I needed one, so I reluctantly searched and thankfully found the Stelvio. My must-haves were a unique, stylish look and excellent handling and performance.After spending a month reading reviews of various luxury car brands, including BMW, Audi, Porsche, Jag, and Volvo, I found that the Stelvio stood out in terms of both looks and driving experience. Despite some complaints about lack of luxury and quirky controls, I found that these issues were overstated. I ultimately test drove the 2019 Stelvio Ti Sport with almost all the options, including the hitch and full spare, which had an MSRP of $58.5k. I highly recommend the Ti Sport performance package, which includes the active suspension and limited slip rear differential. The Ti Sport beats the competition in the N mode, but switching to the D mode of driving puts the Performance Package in play and it’s an impressive change. It’s a hot rod race car! If you drive one with this option you'll have to have it! I have no complaints regarding performance of the engine, transmission, handling or brakes, they all respond to make the drive thrilling. You’ll want to drive this car hard so have to be careful to avoid tickets! The seats are comfortable and supportive, and the paddle shifters are perfect. The car's safety features, including active cruise, lane change, side & front warnings, and cross traffic all work well. The climate control and sound system are also great. While the automatic high beam feature seems a little quirky and the navigation is plain, it has enough features and does what it’s intended to do. The back up camera window is small but sufficient. CarPlay and Bluetooth can sometimes be quirky, but I usually stay in CarPlay mode which works well. While it's not a touch screen, the knob style device is easy to master and once you establish your settings, they'll rarely change. Voice commands may need a little time to sync to your voice, but they work well once they do.In my opinion, this car is a solid 4-star option when it comes to technology, especially when compared to other cars I've mentioned. However, it's a 5-star performer when it comes to handling and overall performance. Personally, I love driving this car and I often receive compliments on its stylish appearance.
Leon Gutkowski 2025-03-26

Vehicle year: 2018

If you're looking for an SUV that's both indulgent and fun to drive, the Stelvio is definitely worth considering. The sport trim's front two seats, complete with bolsters, are particularly impressive. While the GLC AMG43 and X3 M40i are great cars, they're also significantly more expensive than the Stelvio. With its precise steering, impressive acceleration, and responsive braking (although it may take some time to get used to the electronic system), the Stelvio is a steal, especially with the current offers available. The red interior is a standout feature compared to other options. In terms of driving and handling, the Stelvio outperforms the regular X3, GLC, and Macan. If you opt for the sport version, the ride may be a little stiff, and passengers in the back seat may find it bumpy on less-than-perfect roads. However, if you're looking for a sporty SUV rather than a luxury or utility-focused one, the Stelvio is an excellent choice. I'm finding more and more excuses to drive it, and it's been a while since driving has been this much fun!
Reynold Conn 2025-03-25

Vehicle year: 2023

Reviewers often criticize the Stelvio for its perceived lack of practicality and technology compared to other SUVs. However, the Stelvio is not just a basic driving appliance designed to transport you and your family from point A to point B. It is a practical sports car that offers the personality, handling, and fun-to-drive factor of sports cars and sports sedans, all in a more practical package. Personally, I was looking for a sports car with the practicality of an SUV, and the Stelvio was the perfect choice. Every time I drive it, it puts a smile on my face - something that cannot be said for many other SUVs.
Lincoln McCullough 2025-03-24

Vehicle year: 2023

The 2020 Alfa Stelvio is an absolute blast to drive! It's fast and confident in the turns. While the fuel economy could be better, I have to admit that my lead foot doesn't help. I recently traded in my Lexus GX 460 (which was a great car and served its purpose), but I wouldn't go back now.