Jaguar E-pace problems

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The Jaguar E-Pace (X540) is a subcompact luxury crossover SUV (C-segment in Europe) produced by the British car manufacturer Jaguar Land Rover (JLR) under their Jaguar marque. It was officially revealed on 13 July 2017 and was the second production Jaguar SUV.

The car is built in Graz, Austria, by Magna Steyr and from 2018 by Chery Jaguar Land Rover, JLR's joint venture with partner Chery, in Changshu, China.

Overview

Designed under the direction of Jaguar chief designer Ian Callum, the vehicle uses the JLR PTA platform, as used by the second incarnation of Range Rover Evoque and the second incarnation of Land Rover Discovery Sport.

The car has a transverse front engine and is available in both front-wheel drive and all-wheel drive versions.

Stunt driver Terry Grant performed a world record barrel roll jump in the car for the reveal which took place at the London ExCel centre. The car did a 270 degree barrel roll and travelled 50 feet (15.3 metres) through the air.

photo of Jaguar E-pace car production

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Jaguar E-pace model years

jaguar e-pace 2020 photo
E-pace 2020
Jaguar

1

0

16

4
  • 5
  • 4
  • 3
  • 2
  • 1
jaguar e-pace 2019 photo
E-pace 2019
Jaguar

3

0

12

3.9
  • 5
  • 4
  • 3
  • 2
  • 1
jaguar e-pace 2018 photo
E-pace 2018
Jaguar

0

2

9

3.8
  • 5
  • 4
  • 3
  • 2
  • 1

Common Jaguar E-pace problems

The Jaguar E-Pace, a compact luxury SUV, has been reported by owners to have several common problems. These issues range from minor inconveniences to more serious concerns that can affect the safety and reliability of the vehicle.

One of the most frequently reported problems is the Engine Transmission Alert coming on and not turning off. This issue is often attributed to emissions problems, and while some owners have attempted to resolve it by checking their gas caps or filling up their tanks, these solutions have not been successful. The cause and solution for this problem remain unclear, with some owners expressing frustration at the lack of a clear response from Jaguar.

Another significant issue reported by E-Pace owners is the engine losing power during both city and highway driving. This problem can be particularly dangerous, as it can make it difficult to accelerate and maintain a safe speed, especially on busy freeways. Jaguar's suggested solution of taking the car to the dealer and attempting to replicate the problem has been met with skepticism by some owners, who are unwilling to risk their safety for an issue that Jaguar is already aware of.

In addition to these more serious issues, E-Pace owners have reported a range of other problems. These include loose bolts in the inner door pocket, issues with Apple CarPlay, touch unlock on the outer door not working consistently, and the front 12V power on the dash not turning off with the vehicle.

Another common problem with the E-Pace is related to the timing chain on the 2.0L diesel Ingenium engine, which is used across the Jaguar Land Rover range. Over time, the timing chains can stretch, leading to irreparable engine failure if not replaced. Jaguar introduced an upgraded design chain in November 2019 that eliminates this problem, but older models may still be at risk.

The EU6 exhaust system used on 2.0 diesel XE models also causes issues with the E-Pace, as the bulkhead gets in the way and requires a longer exhaust that runs around the bodywork obstruction

In summary, the Jaguar E-Pace has several common problems that can affect its reliability and safety. These issues include the Engine Transmission Alert coming on and not turning off, the engine losing power during driving, loose bolts, issues with Apple CarPlay, and a small trunk. Additionally, the timing chain on the 2.0L diesel Ingenium engine can stretch over time, leading to irreparable engine failure if not replaced. The EU6 exhaust system used on 2.0 diesel XE models can also cause issues with the DPF, leading to the car going into "Limp Mode" and the engine management light illuminating.

Jaguar E-pace

What is the problem with the Jaguar E-pace?

The E-Pace has had a number of reported issues; panel fit and paint defects, AdBlue fluid leaking from hoses and filler caps, air breather pipes rubbing on engine components, creaking rear suspension and glitches with the infotainment system.

Is the Jaguar E-Pace reliable?

Reliability and problems

The Jaguar E-Pace comes with a three-year/unlimited-mileage warranty, however, Jaguar often underperforms in owner satisfaction surveys. The E-Pace has been recalled for numerous reasons relating to areas like its brakes, fuel system, lights and engine emissions.

How many miles can a Jaguar E-Pace last?

37 miles

The battery in a Jaguar electric hybrid is able to deliver up to 60km/37 miles (Jaguar E‑PACE)1 and up to 65km/40 miles​ (Jaguar F‑PACE)1 of range from a single charge. This makes it perfect for daily commutes and driving around town with zero tailpipe emissions when in Full Electric Vehicle (EV) mode.

Is Jaguar discontinuing the E-Pace?

This will involve killing off its current lineup while also shifting towards higher-cost vehicles. This means that the gas-powered XF sedan and E-Pace and F-Pace crossovers will cease production later this year (the F-type sports car already had its swan song for the 2024 model year).

Percentage distribution of complaints by Jaguar E-pace years

We have researched Jaguar problems and analysed all the complaints filed against Jaguar E-pace cars and compiled the top 3 most problematic Jaguar E-pace model years:

Below you can see the percentage distribution of known problems by Jaguar E-pace model years.

Distribution of the number of complaints by Jaguar E-pace years

We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:

Jaguar E-pace car problems categorized by type of issue

After analysing all complaints related to Jaguar E-pace , it was concluded that the most common issues with these cars are:

  • Unknown or other problems
  • Engine problems
  • Electrical system problems

The graph below shows statistics for all Jaguar E-pace vehicle components and the number of complaints received.

The NHTSA has received 4 complaints about various vehicle components related to the Jaguar E-pace . Below are the 25 most recent complaints reported for Jaguar E-pace vehicles.

List of Jaguar E-pace complaints

Jaguar E-pace 2020
  • Date Of Incident: 2020-08-23
  • Date Complaint: 2023-12-05
  • VIN: SADFT2GX2L1
  • Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
  • Summary: The engine coolant light is on consistently. I had to start taking pictures. I was told by a service advisor that a recall was just done on the E-Pace. Yet I have never received any documentation at all. This issue has been going on since 2020. The car cabin has filled with fumes, several times while driving. I had to start taking pictures., because AutoNation Jagur/Land Rover Southbay declined to give me documentation for all of the times I came in for a TOPOFF. I could not download all of the repair orders, and manufacturer correspondence. Thank you for looking into this matter.
Jaguar E-pace 2019
  • Date Of Incident: 2020-12-14
  • Date Complaint: 2020-12-16
  • VIN: SADFJ2FX3K1
  • Components: UNKNOWN OR OTHER
  • Summary: MY DAUGHTER DRIVES THIS CAR, SHE IS EXPERIENCING AN ABRUPT LOUD SCREECHING SOUND INSIDE THE CAB WHICH CAUSES HER TO TO LOSE FOCUS ON THE ROAD, WHICH IS VERY CONCERNING. THE SERVICE DEPARTMENT CAN'T IDENTIFY THE ISSUE AND DOESN'T WANT TO HAVE ANYTHING TO DO WITH IT. HAS ANYONE ELSE COMPLAIN ABOUT THIS BEFORE? IT HAPPENED ON THE HIGHWAY WHILE DRIVING.
Jaguar E-pace 2019
  • Date Of Incident: 2020-01-05
  • Date Complaint: 2020-01-05
  • VIN: SADFJ2FX1K1
  • Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
  • Summary: AT RANDOM INTERVALS, THE ENGINE FAN GO INTO A 'ROAR' AT 100% RPM AND NOT STOP UNTIL THE CAR IS SHUT OFF. THIS OCCURS REGARDLESS OF THE OUTSIDE TEMPERATURE (SUMMER AT 90F, WINTER AT 30F AKA JUST NOW). THE FAN NOISE IS NOT PROPORTIONAL TO THE ENGINE RPM AND REMAINS CONSTANT ONCE IT STARTS. THE CAR CAN BE SHUT OFF COMPLETELY AND IMMEDIATELY STARTED AND THE FAN WILL BE RESET AND SILENT, SOMETIMES FOR THE REST OF THE DAY. THE JET-ENGINE SOUND FROM THE FAN IS NOT FIXED BY TURNING THE CAR OFF AND ON, JUST RESET TO THE NEXT DAILY OCCURRENCE. OUR 9 MONTH OLD E-PACE WILL DO THIS AT LEAST ONCE A DAY IF NOT MORE.
Jaguar E-pace 2019
  • Date Of Incident: 2019-10-28
  • Date Complaint: 2019-10-29
  • VIN: SADFJ2FX2K1
  • Components: UNKNOWN OR OTHER,ENGINE
  • Summary: WHEN THE VEHICLE IS IDEAL IT MAKES A LOUD NOISE FROM THE FAN. IT SOUNDS LIKE IT IS GETTING READY TO TAKE OFF.

Recalls Jaguar E-pace

The National Highway Traffic Safety Administration (NHTSA) has issued 2 recalls for different components of the Jaguar E-pace.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.

  • Model: Jaguar E-pace 2018
  • Report Received Date: 2018-03-01
  • Manufacturer: Jaguar Land Rover North America, LLC
  • Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
  • Summary: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 Jaguar E-Pace vehicles. The brackets that secure the front brake hoses may not have been installed properly, allowing the front brake hoses to contact the tires, possibly resulting in a brake fluid leak.
  • Consequence: A brake fluid leak can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
  • Remedy: Jaguar will notify owners, and dealers will inspect the front brake hose brackets, replacing any that do not provide sufficient clearance, free of charge. The recall began on April 16, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H074.
  • Model: Jaguar E-pace 2018
  • Report Received Date: 2018-02-02
  • Manufacturer: Jaguar Land Rover North America, LLC
  • Components: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
  • Summary: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 Jaguar XE, XF, E-PACE, F-PACE and F-TYPE vehicles equipped with a 2.0L gasoline engine. The fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.
  • Consequence: A fuel leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
  • Remedy: Jaguar will notify owners, and dealers will replace the fuel rail, free of charge. The recall began on March 8, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H081.

Latest negative Jaguar E-pace car reviews

  1. Hayden Cronin 2024-11-22

    Vehicle year: 2019

    Beautiful car rides like a champ. The 2018 250 engine trans combination has a very hard downshift at lower speeds. Unfortunately, I can't manage with driver input or vehicle configuration. The dealer and corporate have diagnosed it as operating as designed. This has wholly eroded the driving experience, but what's worse, I'm concerned about this causing an uncontrolled slide on slick winter streets. I wouldn't buy this car again.

  2. Ron Sanford 2024-10-24

    Vehicle year: 2020

    Hi! I noticed that you recently purchased a 2019 2 ltr petrol e pace. I wanted to let you know that I've had some trouble with the boot lid opening when I put my foot under the rear end. It seems to be hit and miss, and I'm wondering if you've experienced the same thing. Also, I've had some trouble with the finger locking. Have you had any issues with that as well?

  3. Moriah Gerhold 2024-10-21

    Vehicle year: 2018

    Beautiful car rides like a champ. The 2018 250 engine trans combination has a very hard downshift at lower speeds. Unfortunately, I can't manage with driver input or vehicle configuration. Despite the dealer and corporate diagnosing it as operating as designed, I'm concerned about this causing an uncontrolled slide on slick winter streets. Overall, I wouldn't buy this car again.

  4. Jaren Wuckert 2024-10-19

    Vehicle year: 2018

    Hi! I noticed that you recently purchased a 2019 2 ltr petrol e pace. I wanted to let you know that I've had some trouble with the boot lid opening when I put my foot under the rear end. It seems to be hit and miss, and I'm wondering if you've experienced the same thing. Also, I've had some trouble with the finger locking. Have you had any issues with that as well?

  5. Merlin Kuphal 2024-09-27

    Vehicle year: 2020

    Beautiful car rides like a champ. The 2018 250 engine trans combination has a very hard downshift at lower speeds. Unfortunately, I can't manage with driver input or vehicle configuration. The dealer and corporate have diagnosed it as operating as designed. This has wholly eroded the driving experience, but what's worse, I'm concerned about this causing an uncontrolled slide on slick winter streets. I wouldn't buy this car again.

Latest positive Jaguar E-pace car reviews

  1. Devin Bashirian 2024-11-13

    Vehicle year: 2019

    Test drive the car before you buy from it - you'll fall in love at first sight. Don't believe the reviews, this is my favorite car so far. I used to have the Infiniti QX5O, which was lacking in both performance and appearance. You'll be thrilled driving around in this beauty, it has so many bells and whistles. And let's not forget how stunning it looks!

  2. Julio Corkery 2024-11-07

    Vehicle year: 2020

    Over the years, I have been the proud owner of Corvettes, Alpha Romeo Spider, Cadillac, Lexus, and Ford. However, my 2018 Jaguar Epace has been my all-time favorite. It handles like a charm, is speedy and comfortable, and has just the right amount of accessories.

  3. Jace West 2024-11-06

    Vehicle year: 2020

    Stunning car! I absolutely love everything about it, from the design to the drive, and the look and feel are just impeccable. I highly recommend it!

  4. Nathan Grimes 2024-11-06

    Vehicle year: 2020

    I've only had the car for a week, but I'm already in love with it. It seems like everyone who sees it can't help but smile!

  5. Vince VonRueden 2024-11-04

    Vehicle year: 2020

    I receive compliments frequently on my car's sharp appearance, which is something my husband's BMW X5 never achieves. I thoroughly enjoy the driving experience. However, the subwoofer causes my car to shake and the doors to rattle, which is my only complaint. Additionally, the back seat is quite small.

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