Hyundai Equus problems
The Hyundai Equus (Korean: 현대 에쿠스; RR: Hyundai Equus) was manufactured and marketed by Hyundai Motor Company from 1999 to 2016 over two generations, as a full-size car, four-door, five passenger luxury sedan with a front-engine, rear-wheel-drive layout. The nameplate deriving from the Latin, equus, meaning "horse."
In 2009, Hyundai released the second generation with a rear-wheel drive platform. As of August 2014, the second generation is sold in South Korea, Russia, China, United States, Canada, Central America, and South America — as well as in the Middle East under the Hyundai Centennial nameplate.
On November 4, 2015, Hyundai officially announced it would move the Genesis model to Hyundai's new luxury vehicle division, Genesis Motor. The 2016 successor to the Hyundai Equus was rebranded as Genesis G90 (EQ900 in Korea until 2018).
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Hyundai Equus model years
Common Hyundai Equus problems
The Hyundai Equus, a full-size luxury sedan introduced in 2011, has been praised for its top-shelf refinements and powerful 468-hp V8 engine, which rivals its luxury market counterparts like the Lexus LS, Audi A8, and Mercedes-Benz S-Class. However, the Equus is not without its common problems.
One of the most prevalent issues with the Hyundai Equus is its air suspension system, which tends to fail at higher mileage. Some of the most common air suspension problems include uneven ride height, sagging corners, compressor issues, and uneven tire wear. These problems typically stem from two main factors: component design and system complexity. The air suspension system relies on pressurized air bags made from flexible rubber and plastic, which can wear out over time. Additionally, the flexible rubber air lines that carry air from the compressor to the air springs are prone to punctures and tears. The ride height sensors, which move up and down while taking readings, can also wear down, leading to system malfunctions.
Another common problem with the Hyundai Equus is strut failures, which can cause the vehicle to sag to the ground like a low-rider.
Electrical issues have also been a common complaint among Hyundai Equus owners, with the car ranking 12th in reliability out of 30 Hyundai models.
The Equus' rarity in the US market can also pose a problem for potential buyers, as the availability of parts may be limited. This was a concern raised by a Hyundai Equus owner, who warned of the difficulty in finding parts for the low volume car.
In summary, the Hyundai Equus is a powerful and luxurious sedan that rivals its luxury market counterparts. However, its air suspension system and electrical issues are common problems that potential buyers should be aware of. The rarity of the car in the US market can also pose a challenge for potential buyers, as the availability of parts may be limited.
Is the Equus a reliable car?
For example, according to repairpal.com, the average reliability of the Hyundai Equus is only two out of five. It is ranked 21st out of 30 full-size luxury cars. In other words, it is a very unreliable vehicle prone to mechanical mishaps and maintenance requirements.
Is Equus expensive to maintain?
The average total annual cost for repairs and maintenance on a Hyundai Equus is $976, compared to an average of $976 for luxury fullsize cars and $652 for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.
How long does Equus last?
The Hyundai Equus has an average lifespan of 125,632 miles or about 10 years.
What year did they stop making the Hyundai Equus?
| Hyundai Equus | |
|---|---|
| Production | 1999–2016 |
| Assembly | South Korea: Ulsan (Hyundai Motor Company Ulsan Plant) Russia: Kaliningrad (Avtotor, 2013–2016) |
| Body and chassis | |
| Class | Full-size luxury car (F) |
Percentage distribution of complaints by Hyundai Equus years
We have researched Hyundai problems and analysed all the complaints filed against Hyundai Equus cars and compiled the top 5 most problematic Hyundai Equus model years:
Below you can see the percentage distribution of known problems by Hyundai Equus model years.
Distribution of the number of complaints by Hyundai Equus years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Hyundai Equus car problems categorized by type of issue
After analysing all complaints related to Hyundai Equus , it was concluded that the most common issues with these cars are:
- Suspension problems
- Service brakes problems
- Electrical system problems
- Exterior lighting problems
- Unknown or other problems
The graph below shows statistics for all Hyundai Equus vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Equus model years
A total of 4 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Equus model years
There were a total of 1 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Equus model years
There were a total of 4 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 83 complaints about various vehicle components related to the Hyundai Equus . Below are the 25 most recent complaints reported for Hyundai Equus vehicles.
Latest 25 complaints
Hyundai Equus 2015
- Date Of Incident: 2024-09-20
- Date Complaint: 2024-09-21
- VIN: KMHGH4JH8FU
- Components: EXTERIOR LIGHTING
- Summary: Within last two years I've been dealing with random and intermittent headlight flickering/turning off when the light stalk switch is in AUTO mode. Also, the cabin lights flicker and turn off at the same time when headlights do. It is very dangerous when it happens during night driving. Luckily problem can be overridden by switching the stalk to ON modes and the interior cluster lights and headlights come back on again. Problem seems to be happening only when in AUTO mode. I talked to dealer, they tried to replicate the problem without success. Problem happens to me at least once a month. I spent lot of time reading about this problem in forums, and found one same comment on the Equus vehicle and many on Genesis which was sold in much higher volumes. It seems to be the same problem, and Hyundai has issued the extended warranty program (but for Genesis 15-16 cars) 20-BE-009H. I firmly believe it's the same problem, its just not many Equus vehicles was sold as Genesis. Please help - we are hardly driving the car at night anymore and we really like it. And dealer didn't want to replace the stalk without being able to properly diagnose/replicate the problem.
Hyundai Equus 2014
- Date Of Incident: 2024-07-03
- Date Complaint: 2024-08-07
- VIN: KMHGC4DD1EU
- Components: SEATS
- Summary: The contact owns a 2014 Hyundai Equus. The contact stated that while his wife was outside on a hot day, upon opening the door, the front headrest air bag deployed without impact. There were no warning lights illuminated. The contact stated that the failure was possibly caused due to the heat. The contact called the local dealer and was informed that there no previous reports of the failure. The contact was informed to scheduling an appointment to have the vehicle diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 79,850.
Hyundai Equus 2014
- Date Of Incident: 2024-07-15
- Date Complaint: 2024-07-16
- VIN: KMHGC4DD9EU
- Components: POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
- Summary: The problem is with the Accelerator pedal. It malfunctions, and is also known as a 'Dead pedal' at different times without warning and could cause an accident if it happens at the wrong time, like making a turn and the car will not accelerate, or move, just getting the car to move . I checked with a dealer if they have had any of these type reports and there answer was no they had not. It is very UN-nerving when it happens.
Hyundai Equus 2014
- Date Of Incident: 2021-05-13
- Date Complaint: 2024-05-14
- VIN: KMHGH4JH5EU
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2014 Hyundai Equus. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS warning light had illuminated and the vehicle was taken to a dealer who diagnosed the vehicle and replaced the front brake pads. The vehicle was repaired. The contact stated that the ABS warning light illuminated again and the vehicle was driven to another dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 60,000. Parts distribution disconnect.
Hyundai Equus 2013
- Date Of Incident: 2024-04-29
- Date Complaint: 2024-05-06
- VIN: KMHGH4JH5DU
- Components: STEERING,ELECTRICAL SYSTEM
- Summary: Tilt/telescopic functions just stopped working. Replaced switch, and module and still not working. Dealer now wants $10k for a new dash wiring harnesses. Found TSB for similar issue on sister vehicle (Genesis). Not sure if that needs to be expanded to this vehicle.
Hyundai Equus 2014
- Date Of Incident: 2024-05-02
- Date Complaint: 2024-05-02
- VIN: KMHGH4JH8EU
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2014 Hyundai Equus. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Hyundai Equus 2013
- Date Of Incident: 2024-04-05
- Date Complaint: 2024-04-05
- VIN: KMHGH4JH5DU
- Components: SERVICE BRAKES
- Summary: ABS light is on and diagnosed needs replaced shortly after purchased the car November 2022, and is ongoing and currently an issue 4/5/24. The original ABS began to go out, would have to pump the brakes to stop and would not always catch. I have concerns this would be closely related to your current recall and believe the 2013 Equus be considered for inclusion in this risk. [XXX] recalls?nhtsaId=23V651000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Hyundai Equus 2015
- Date Of Incident: 2024-03-18
- Date Complaint: 2024-04-01
- VIN: KMHGH4JH9FU
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2015 Hyundai Equus. The contact stated that while the vehicle was parked in the garage, there was an unknown liquid leaking from under the hood. The contact received notification of NHTSA Campaign Number: 23V651000 (Services Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,925. VIN tool confirms parts not available.
Hyundai Equus 2014
- Date Of Incident: 2024-03-12
- Date Complaint: 2024-03-12
- VIN: KMHGH4JH2EU
- Components: UNKNOWN OR OTHER
- Summary: How long in a timely manner to remedy? I am trying to sell my vehicle and this recall is hindering it's value. Manufacturer is unable to tell dealership how to fix recall.
Hyundai Equus 2014
- Date Of Incident: 2023-05-10
- Date Complaint: 2024-02-18
- VIN: KMHGH4JH0EU
- Components: AIR BAGS,UNKNOWN OR OTHER
- Summary: The right of my dash leather is lifting up, which will eventually affect the deployment of the right front air bag.
Hyundai Equus 2014
- Date Of Incident: 2024-02-05
- Date Complaint: 2024-02-05
- VIN: KMHGH4JHXEU
- Components: SERVICE BRAKES
- Summary: THE SUBJECT VEHICLES ARE EQUIPPED WITH ANTI-LOCK BRAKE SYSTEM ("ABS") MODULES THAT COULD LEAK BRAKE FLUID INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVER TIME. AN ELECTRICAL SHORT COULD RESULT IN SIGNIFICANT OVERCURRENT IN THE ABS MODULE INCREASING THE RISK OF AN ENGINE COMPARTMENTFIRE WHILE PARKED OR DRIVING. Date note 9/22/2023. No remedy after 4 MONTHS!
Hyundai Equus 2014
- Date Of Incident: 2024-02-02
- Date Complaint: 2024-02-02
- VIN: KMHGH4JH3EU
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2014 Hyundai Equus. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Hyundai Equus 2014
- Date Of Incident: 2024-01-12
- Date Complaint: 2024-01-12
- VIN: KMHGH4JH5EU
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2014 Hyundai Equus. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Hyundai Equus 2014
- Date Of Incident: 2023-09-04
- Date Complaint: 2023-12-04
- VIN: KMHGH4JH2EU
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
- Summary: I am unable. To drive my car anywhere. Each time I start my car. All warning lights flash like a Christmas light. It causes the car to suddenly be slowed down. Or not to go full speed? I got the recall notice in the mail 4 weeks ago. My car has been parked in the garage for four months and has been there ever since. I need my car to go to work and I don't know what else to do. I can only do so much by using the cars of families and friends, but I need my car back because it's inconveniencing them too as well.
Hyundai Equus 2016
- Date Of Incident: 2023-04-15
- Date Complaint: 2023-11-07
- VIN: KMHGH4JH7GU
- Components: EXTERIOR LIGHTING
- Summary: There are actually 3 problems that my dealer has not been able to fix/diagnose. The first is the headlights, when set to the auto position, they will often turn off and on while driving at night. Service says that they were unable to duplicate the problem, but it keeps happening. The second is the Navigation system updates, that they claim they cannot provide any updates to my 2016 Equus (just about all other years and models are available). The third is the voice recognition system, which only recognizes my voice for phone calls, but not for directions. The dealer (Gettel Hyundai of Sarasota FL) had my vehicle for two weeks and was not able to fix any of these problems, although they charged me over $500 for diagnostics. If I look at the Hyundai Owners Forum, I see these problems documented over and over and I provided the dealership with that information to no avail. I also notified the BBB of my problems, (case# [XXX]), but they are not returning my calls to them in order to update them on my lack of resolutions to my problems. What if anything can I do to pursue this ? I have copied in the CEO of Hyundai USA (J. Munoz) and after initially designating someone under him to get involved, has since been unresponsive (since October 6th, 2023). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Latest 5 recalls Hyundai Equus
The National Highway Traffic Safety Administration (NHTSA) has issued 6 recalls for different components of the Hyundai Equus.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Hyundai Equus 2014
- Report Received Date: 2023-09-22
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
- Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
- Model: Hyundai Equus 2015
- Report Received Date: 2023-09-22
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
- Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
- Model: Hyundai Equus 2012
- Report Received Date: 2016-02-29
- Manufacturer: Hyundai Motor America
- Components: VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
- Summary: Hyundai Motor America (Hyundai) is recalling certain model year 2012 Genesis vehicles manufactured August 1, 2011, to April 30, 2012, and 2011-2013 Equus vehicles manufactured July 10, 2011, to June 12, 2012. The windshield wiper motor cover seal on the affected vehicles may degrade allowing corrosion on the wiper motor's circuit board. The corrosion can cause intermittent or total loss of wiper function.
- Consequence: Inoperative wipers during inclement weather can decrease driver visibility, increasing the risk of a crash.
- Remedy: Hyundai will notify owners, and dealers will replace the wiper motor cover and seal, free of charge. The recall began on April 22, 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 140.
- Model: Hyundai Equus 2013
- Report Received Date: 2016-02-29
- Manufacturer: Hyundai Motor America
- Components: VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
- Summary: Hyundai Motor America (Hyundai) is recalling certain model year 2012 Genesis vehicles manufactured August 1, 2011, to April 30, 2012, and 2011-2013 Equus vehicles manufactured July 10, 2011, to June 12, 2012. The windshield wiper motor cover seal on the affected vehicles may degrade allowing corrosion on the wiper motor's circuit board. The corrosion can cause intermittent or total loss of wiper function.
- Consequence: Inoperative wipers during inclement weather can decrease driver visibility, increasing the risk of a crash.
- Remedy: Hyundai will notify owners, and dealers will replace the wiper motor cover and seal, free of charge. The recall began on April 22, 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 140.
- Model: Hyundai Equus 2011
- Report Received Date: 2016-02-29
- Manufacturer: Hyundai Motor America
- Components: VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
- Summary: Hyundai Motor America (Hyundai) is recalling certain model year 2012 Genesis vehicles manufactured August 1, 2011, to April 30, 2012, and 2011-2013 Equus vehicles manufactured July 10, 2011, to June 12, 2012. The windshield wiper motor cover seal on the affected vehicles may degrade allowing corrosion on the wiper motor's circuit board. The corrosion can cause intermittent or total loss of wiper function.
- Consequence: Inoperative wipers during inclement weather can decrease driver visibility, increasing the risk of a crash.
- Remedy: Hyundai will notify owners, and dealers will replace the wiper motor cover and seal, free of charge. The recall began on April 22, 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 140.
Latest negative Hyundai Equus car reviews
Latest positive Hyundai Equus car reviews
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Vehicle year: 2014
The only complaints I had about this vehicle were the navigation system and gas mileage. The navigation system was not very user-friendly and I found myself using my Garmin GPS most of the time. Additionally, the gas mileage was not as good as some of its competitors. As a realtor, I need a reliable navigation system and good gas mileage, which is why I ultimately decided to switch to a Land Rover HSE. Although the gas mileage is still not great, I am enjoying the fun driving experience that the Land Rover provides. I have found that a limousine-type vehicle is just not my style.
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Vehicle year: 2012
If you're looking for a luxurious car without breaking the bank, this is an excellent option. Hyundai truly stands behind this vehicle, even after the warranty has expired. (They even replaced my chrome wheels at 70,000 miles due to blisters in the chrome, free of charge!)
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Vehicle year: 2016
I own 3 of them. I just bought the last one in 2016 with only 4000 miles. I was so happy to get the car and I'm pleased with it. I love it and I wish Hyundai never stopped producing this model.
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Vehicle year: 2016
I absolutely love this car! I couldn't find anything to complain about, except for the fact that the navigation system takes some getting used to. However, I believe this is the case with most of the Equus's competitors. Apart from that, this car is exceptional and outperforms other brands that cost tens of thousands more! My wife doesn't like it when I drive because I get caught up in the performance capabilities that turn on when you switch the driving mode from 'econ' to 'sport'. It's like the car thinks it's a 2-year-old Labrador! You should definitely give it a try!
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Vehicle year: 2011
Hey there! Just wanted to let you know that I'll be replacing my car with the g80 this fall.
Are you having problems with your Hyundai Equus?
Maximillian Bradtke 2024-11-23
Vehicle year: 2013
Before purchasing my Equus, I looked at several cars. The dealers kept telling me how reliable the Equus was and emphasized their valet service. Overall, I have been happy with the car's performance. However, during the summer, I noticed that the interior of the car would get too hot even with the AC at maximum settings. I contacted Equus, and they set up an appointment with Alexandria Hyundai. As part of their valet service, they were supposed to pick up the car at my location and deliver a luxury loaner car, either an Equus or Genesis. Unfortunately, Alexandria Hyundai had to cancel three times because they only had one luxury loaner car. When I expressed my frustration, I was told that the person who had the loaner car was not satisfied with his service, so they were still working on his car. I contacted Equus customer assistance again, and they scheduled an appointment with Fairfax Hyundai. They were supposed to provide a Genesis as a replacement car, but they showed up an hour late and brought a Hyundai Sonata instead. If Equus wants to compete with the big boys like Mercedes, Lexus, BMW, and Infiniti, they should put up or shut up. We were considering purchasing a Genesis as our second car, but based on the unkept promises of Equus, I guess we won't be spending any more of our money on a Hyundai. My advice to you is to spend the extra bucks and get a car that has some support behind it, not just a lot of hot air.
Joseph Fadel 2024-11-14
Vehicle year: 2014
This car has the potential to be amazing, but unfortunately, it has not been working properly. I have spent a lot of time at the shop trying to fix the issues, but I have only been met with excuses and unhelpful responses. The air conditioner only blows cold air when it is set to max cold, and the seat memory has been malfunctioning. It took multiple visits to the dealer to finally get the issue resolved. Additionally, the front end has been going out of alignment frequently, which has been blamed on my driving, despite my previous experience with other cars. The computer system has also been unreliable, with the sensors not always detecting cars to the left and right, and the rear camera occasionally blanking out. The headrest on the passenger side front seat is now rattling due to the car shaking, and the analog clock is running fast. Despite these issues, I am hopeful that they can be resolved with the help of a friendly and understanding mechanic.I was informed that my car has a safety feature that prevents it from moving unless the seat belt is fastened. However, my car has had an issue where it tries to move even when the brakes are applied and I receive a message stating that a door or trunk is open and the seat belt is not fastened. Despite the doors and trunk being closed, the brakes only release when I fasten my seat belt. I have evidence in the form of pictures and videos that prove this issue. Additionally, I have experienced a problem where the doors do not unlock when I open them while the car is not in park. Although I was told that this is a safety feature, I found that the shift lever would not unlock the doors, but the door lock button did. Unfortunately, the dealer was not helpful in resolving these issues and tried to shift the blame elsewhere. I have owned many cars in the past, and they either worked or did not work, but my Hyundai sometimes works and sometimes does not. I have also had issues with getting reports from the dealer, which makes it difficult to get help from a lawyer. Today, I will be taking my car back to the dealer to get the clock, front end, and rattling headrest fixed. I would advise against buying a Hyundai as they may look nice, but they do not have the same quality as Mercedes or Lexus.They didn't treat you right, they didn't service you right, and they didn't help when you had a problem. It's frustrating when they say they don't make any money diagnosing problems, why would they even say that? But don't worry, I'm here to help. Let's get your car fixed or return that lemon! :)
Amani Yundt 2024-10-08
Vehicle year: 2015
I am sorry to hear about the issues you faced with your car. It must have been frustrating to experience the driver's window malfunction and the car shutting off at high speeds. It is understandable that you were concerned for your safety. Additionally, it is disappointing that the dealer was unable to find the problem and that you had to have the car towed. It is unfortunate that the car needed a new battery at only 32K miles, and I can understand why you would want a car that you can depend on. It sounds like you made the right decision in getting rid of the car. Thank you for sharing your experience with us.
Robin Douglas 2024-10-06
Vehicle year: 2016
I am sorry to hear about the issues you faced with your car. It must have been frustrating to experience the driver's window malfunction and the car shutting off at high speeds. It is understandable that you were concerned for your safety. Additionally, it is disappointing that the dealer was unable to find the problem and that you had to tow the car to the dealership when it was completely dead. It is unfortunate that you had to deal with these issues, especially since you were looking for a dependable car. Thank you for sharing your experience with us.
Giovanni Fritsch 2024-09-25
Vehicle year: 2012
Before signing any paperwork, make sure to turn on every light and check every single sensor. Pay special attention to the TPMS sensors and rear vanity reading lights, as I missed the rear reading light and they wanted to charge me $500 to replace it. If I hadn't test driven the car and noticed the TPMS sensor light, it could have cost me a small fortune. Luckily, I caught it in time. However, they keep saying that the part is on back order, so we will have to wait and see what happens...