2012 Toyota Highlander hybrid problems

The Toyota Highlander, also known as the Toyota Kluger (Japanese: トヨタ・クルーガー, Hepburn: Toyota Kurūgā), is a mid-size crossover SUV with three-row seating produced by Toyota since 2000.
Announced in April 2000 at the New York International Auto Show and arriving in late 2000 in Japan and January 2001 in North America, the Highlander became one of the first car-based mid-size SUV or mid-size crossovers. The Highlander is the crossover counterpart to the more rugged, truck-based mid-size 4Runner and became Toyota's best-selling SUV before being surpassed by the smaller RAV4 in 2006.
The first-generation model was sold in Japan as the Kluger, which was exclusive to dealership network called Toyota Netz as a larger alternative to the RAV4. The Kluger nameplate is also used in Australia because "Highlander" is a trademarked trim line name owned by Hyundai. The name is derived from the German word klug, which means smart or clever (Klüger – with diacritics – means "someone who is smarter than another" in German).
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Common 2012 Toyota Highlander hybrid problems
Based on the complaints from owners of the 2012 Toyota Highlander Hybrid, common problems with this vehicle include:
- Transmission Problems:
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- Owners have reported occasional judder, lurching, and shifting delays from the transmission.
- These issues may indicate improper maintenance and a higher risk of transmission failure over time.
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- Liftgate Problems:
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- Users have experienced inconsistent operation of the liftgate, including issues with locking/unlocking and unintended opening while parked.
- Toyota attributes this problem to a software issue with the control module that can be resolved through proper initialization and resetting.
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- Steering Problems:
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- Steering column failure is a common issue, with users reporting clicking sounds and increased steering effort while driving.
- The source of the problem is often traced back to an intermediate steering shaft, with replacement costs estimated to be over $1,200.
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- In-car Electronics Issues:
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- Complaints include problems with the infotainment system, rear entertainment system, backup camera, and head-up display.
- Users have reported issues like unresponsive touch screens, display screen malfunctions, and failures in the GPS and Bluetooth systems.
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- Airbag Issues:
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- Some owners have reported that the airbag lights stay on even when the passenger seat is occupied.
- This issue may be related to faults in the occupant sensing system, potentially affecting airbag deployment in the event of a crash.
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These problems highlight various mechanical, electronic, and safety issues that owners of the 2012 Toyota Highlander Hybrid have encountered. Addressing these issues promptly and ensuring proper maintenance can help mitigate potential risks and ensure the longevity of the vehicle.
How long does a 2012 Toyota Highlander Hybrid battery last?
between 3 to 5 years
Your 2012 Toyota Highlander Hybrid battery will usually last between 3 to 5 years, but that can differ greatly depending on type of battery, weather conditions battery size, and driving habits. Even still, just because your battery isn't totally dead, doesn't mean it's operating correctly.
Does Highlander Hybrid have problems?
Toyota Highlander Hybrid Reliability Problems. Highlander Hybrid owners have made 122 complaints over 15 model years. Using our PainRank™ system we've ranked it 25th in overall reliability out of 33 Toyota models , with real brakes and engine concerns.
How many miles will a 2012 Highlander last?
300,000 miles
The Toyota Highlander is one of the longest-lasting midsize SUVs available, with the ability to continue running up to 300,000 miles after your drive it off the lot.
How many miles will a Toyota Highlander hybrid last?
The Highlander model has been found to be one of the best cars on the road when it comes to longevity. If all goes well, the potential lifespan of the Highlander can reach upwards of 250,00 miles!
How long does a 2012 Toyota Highlander Hybrid battery last?
between 3 to 5 years
Your 2012 Toyota Highlander Hybrid battery will usually last between 3 to 5 years, but that can differ greatly depending on type of battery, weather conditions battery size, and driving habits. Even still, just because your battery isn't totally dead, doesn't mean it's operating correctly.
Does Highlander Hybrid have problems?
Toyota Highlander Hybrid Reliability Problems. Highlander Hybrid owners have made 122 complaints over 15 model years. Using our PainRank™ system we've ranked it 25th in overall reliability out of 33 Toyota models , with real brakes and engine concerns.
What is the most common problem with Toyota Highlander?
Common Issues With The Toyota Highlander
- Engine Bolts Becoming Stripped. ...
- Engine Failure. ...
- Using Engine Oil Faster Than Average. ...
- Fuel Tank and AC Condenser Problems. ...
- Faulty Head Gasket and Oxygen Sensor. ...
- Q: What Toyota Highlander years should I avoid in the used car market?
Is Highlander Hybrid fuel efficient?
The 2024 Toyota Highlander Hybrid is one of the most efficient 3-row SUVs you can buy. It is rated at 36 mpg combined (36 city/35 highway) with FWD. AWD models fare nearly as well, earning 35 mpg across the board.
2012 Toyota Highlander hybrid complaints
The NHTSA has received 0 complaints about various vehicle components related to the 2012 Toyota Highlander hybrid.
You can leave your car complaint via the special form below.
Negative 2012 Toyota Highlander hybrid car reviews
Positive 2012 Toyota Highlander hybrid car reviews
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Just got it 4 weeks ago and I'm really enjoying it! The MPG of 24-25 combined is great for an SUV. Although I haven't seen close to 27 mpg, it's still impressive. It feels like a full-size SUV, and I used to have a Land Cruiser, but this one about doubles its MPG and still has plenty of room. I finally got a price break at invoice plus dealer options, even though I overpaid for them.
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I've been consistently getting over 30 mpg on almost every tank of gas, with occasional spikes up to 32 mpg based on my hand calculations. I've noticed that the hand calculations are usually about 1 mpg lower than the computer values. To achieve high gas mileage, it's important to pay attention to the display and avoid unnecessary acceleration and braking. Remember, every time you brake, you're wasting the gas you used to accelerate. Despite its impressive fuel efficiency, the interior of this vehicle is surprisingly spacious. If you're driving solo and stay below 65 mph on the highway, you can expect to get over 30 mpg. However, if you're traveling with family and luggage and driving at 75 mph, the mileage drops to 27 mpg. It's worth noting that using the AC or heat can also affect your mileage, as they may require the engine to run even when you're not accelerating.
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I recently had to replace my minivan, but I still needed a vehicle with 7 passenger capacity. I decided to go for an SUV with great mpg's and ended up buying a used 2012 Highlander Hybrid with 97k miles. I must say, it's been a great choice! The car is smooth, quiet, comfortable, spacious and efficient. I was initially attracted by the 28 mpg EPA, but I'm pleasantly surprised with what I'm getting. I drive 36 miles round trip to work each day, and I'm getting 34+ mpg. My commute consists of 80% city and 20% highway miles, and today I even got 34.5 mpg! Of course, I do drive a bit differently to squeeze these miles out. I try to accelerate moderately (utilizing the electric motor), accelerate downhill, and minimize the use of AC, especially going uphill. There is an ECON button which regulates your acceleration, but you can shut it off if you are an aggressive driver. Overall, I'm very pleased with the purchase of this vehicle. It is everything I wanted and needed.
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After conducting some research, I decided to go with the HH Limited due to its impressive gas mileage (better than my 4cyl. 2008 Accord), spacious and comfortable interior, and reputation for reliability (based on customer feedback, Consumer Reports recommendations, and car magazine editors). The ride is incredibly smooth and the vehicle boasts some great features, which is to be expected from a car that costs $44k. I also test drove the Lexus RX Hybrid and Caddy SRX, both of which were equally smooth, but ultimately chose the HH Limited for its roominess and good value, especially since Toyota is working hard to regain customer trust. It's worth noting that at the time of writing, Toyota is offering 0% financing for non-Hybrid models only. While my Credit Union offered a lower rate, Toyota was willing to match it and even go lower when we started negotiating.
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The Highlander is a fantastic vehicle to own! It drives like a car, but has plenty of space to fit everything you need. Plus, it's great in the snow and I always feel safe driving it. Best of all, I've had it for 7 years and haven't had a single significant maintenance issue!
Additional sources
More sources of information about 2012 Toyota Highlander hybrid problems:
2008-2013 Toyota Highlander and Highlander Hybrid Buying Guide ...
Sep 8, 2020 ... A Toyota Master Diagnostic Technician goes over common problems and things you need to know if you're buying or you own a 2008-2013 Toyota ...
Buying a Highlander 2012/13 | Toyota Nation Forum
Apr 30, 2021 ... The 2012 Toyota Highlander has 261 problems & defects reported by Highlander owners. The worst complaints are steering, accessories - exterior, ...
Problems to Look Out for When Buying a Used Toyota Highlander ...
Feb 23, 2020 ... Toyota Timing Belt and Chain List: http://yourcarangel.com/2012/06/toyota-timing-belt-and-chain-list/ 1st Generation: 0:32 1st Generation ...
2012 Toyota Highlander Review, Problems, Reliability, Value, Life ...
Apr 5, 2022 ... Problems with the 2012 Highlander are relatively minor and include a clunking noise while turning, liftgate motor issues, and the air ...

2012 Toyota Highlander : r/ToyotaHighlander
Mar 21, 2023 ... No problem. I still firmly believe in Toyota quality and reliability, and I think the one we got was a fluke. My family and extended family ...
Hershel Kozey 2025-09-23
The 'hybrid' aspect of this car has not met my expectations. Despite reaching the 5000 mile mark, which the dealer claimed was necessary for the car to adjust to my driving, I am still only averaging 18 MPG on city streets. Only occasional highway driving has allowed me to achieve above 20 MPG. In my opinion, the added cost is not justified and I would recommend the regular version instead.
Dameon Labadie 2025-09-07
Wow, you've driven nearly 15K miles, including two Alaskan winters! It sounds like you've had some experience with the hybrid technology. One drawback you've noticed is that even when the battery is fully charged and capable of operating in EV mode, the engine is needed to heat the air for the defroster. That must be frustrating, especially in your climate where it cuts into the possible efficiency at least 5 months out of the year. Despite this, you still managed to average over 18 MPG in the winter, which is impressive! For everyday summer driving in the city, you're getting around 23 MPG, which is great. Your best ever for a 100+ mile road trip, fully loaded with many hills was just over 27 MPG, which is fantastic! It's great to hear that the drivetrain is exceptionally smooth. While the interior finish is just okay, it sounds like you're really enjoying your driving experience overall.
Brendan Mayert 2025-05-13
We previously owned a 07 Highlander Hybrid and it was a great car. We sold it to a friend with 160k miles and he's still driving it with no issues. We decided to upgrade to a 2010 model and did our research to find one with 80k miles, one owner, and dealer serviced regularly. However, we have been disappointed with this newer model. The engine is quite noisy and the gas mileage is poor, averaging around 24 mph. We had to replace the suspension bushings at a cost of over $1200, but the mechanic said that the factory bushings were inadequate and the replacement aftermarket ones are three times the size. There is still some play and clunking noise in the front end. The check engine light comes on and off, indicating an issue with the evap canister/pump, which is a costly repair. Additionally, the rear hatch glass will not open with the button, requiring another expensive repair. The paint finish is also poor, as it seems to chip and scratch easily. We have always been loyal Toyota owners, but this experience has left us disappointed. As an update, we traded in the Highlander for a used 2017 Kia Sorento SX and have been very happy with its quality and performance.
Christophe Ortiz 2025-02-07
It's great to hear about your experience with your previous Honda Ody! It sounds like it was a reliable vehicle that served you well. I can understand how the fuel costs could be a concern, especially with rising prices. It's good to know that you were able to find a vehicle that met your needs and addressed those concerns. The Highlander Hybrid seems like a great choice, with its 3 row flexibility and improved fuel economy. It's always a plus when a vehicle can fit comfortably in the garage too! Thank you for sharing your experience with us.
Jeffrey Mills 2025-01-24
Electric motors have maximum torque the instant you apply power, unlike gasoline engines. If you punch it, you can go from 60 to 80 in about three seconds. However, it's important to be aware of the Highlander's severe torque-steer, which could potentially drag an unsuspecting driver into another vehicle they are passing. It's worth noting that the Highlander falls short of the EPA fuel economy ratings, with a combined mpg of 25 no matter how you drive. While the 28/28 mpg rating only applies to speeds around 40 mph, it still offers decent fuel efficiency.