Toyota Corolla cross hybrid problems

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The Toyota Corolla Cross (Japanese: トヨタ・カローラクロス, Hepburn: Toyota Karōra Kurosu) is a compact crossover SUV (C-segment) produced by the Japanese automaker Toyota since 2020. Adopting the Corolla nameplate, it is positioned as a more practical and larger alternative to the C-HR and built on the same TNGA-C (GA-C) platform as the E210 series Corolla. By size, the Corolla Cross is positioned between the smaller C-HR—with which it shares a platform—and the larger RAV4, in Toyota's global crossover SUV lineup.

It was first unveiled in Thailand in July 2020 along with other Southeast Asian markets and Taiwan in the same year, while its introduction in other markets started in 2021.

The twin model of the Corolla Cross, called the Toyota Frontlander (Chinese: 锋兰达; pinyin: Fēnglándá), is available exclusively in China and was introduced in late 2021.

photo of Toyota Corolla cross hybrid car production

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Toyota Corolla cross hybrid model years

toyota corolla cross hybrid 2023 photo
Corolla cross hybrid 2023
Toyota

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3.5
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Common Toyota Corolla cross hybrid problems

Based on the complaints from owners of the Toyota Corolla Cross Hybrid, common problems with this car include issues with the transmission, hybrid system, and waiting times for new models. Here is a detailed breakdown of each problem:

  1. Transmission Issues:
    Owners have reported problems with the transmission, specifically difficulty shifting into the drive position. Some have experienced the car being stuck in certain gears like P, R, or N, and unable to move to the D position. This issue can be frustrating and may require towing the vehicle to the dealership for inspection and potential repairs.
  2. Hybrid System Concerns:
    The hybrid system in the Toyota Corolla Cross has raised some concerns among owners. While the hybrid driveline is generally praised for its fuel efficiency and performance, there have been instances where owners have faced issues with the hybrid components. It's essential to monitor the hybrid system's performance and address any anomalies promptly to ensure optimal functionality.
  3. Long Waiting Times for New Models:
    Another common problem associated with the Toyota Corolla Cross Hybrid is the extended waiting times for new models. Due to high demand and limited supply, prospective buyers may face significant delays in receiving their ordered vehicles. This issue is not specific to the car's performance but rather a logistical challenge that potential buyers need to consider when planning their purchase.

By addressing these common problems with the Toyota Corolla Cross Hybrid, owners and potential buyers can be better informed about potential issues they may encounter with this vehicle. Regular maintenance, timely repairs, and understanding the nuances of hybrid technology can help mitigate these challenges and ensure a smoother ownership experience.

Toyota Corolla cross hybrid

What are the common problems with Toyota Corolla Cross?

Owner Reported Trouble Spots

  • Steering And Suspension. Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension. ...
  • Exhaust. ...
  • Electrical Accessories.

What is the weakness of the Toyota Cross?

Its weak and raspy four-cylinder engine delivers sluggish acceleration, and the transmission can feel unrefined at times.

How long does the Toyota Corolla Cross Hybrid battery last?

Toyota Corolla Cross Hybrid batteries normally last between 3-5 years, but this is variable depending on the type of battery, weather conditions, driving habits, and more. You can prolong the life of your Corolla Cross Hybrid battery by: Keeping your car stored indoors away from extreme swings in temperature or climate.

Is the Toyota Corolla hybrid predicted to be reliable?

The 2024 Toyota Corolla Cross Hybrid has a predicted reliability score of 77 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average and 0-69 is Fair and considered below average.

Percentage distribution of complaints by Toyota Corolla cross hybrid years

We have researched Toyota problems and analysed all the complaints filed against Toyota Corolla cross hybrid cars and compiled the top 1 most problematic Toyota Corolla cross hybrid model years:

Below you can see the percentage distribution of known problems by Toyota Corolla cross hybrid model years.

Distribution of the number of complaints by Toyota Corolla cross hybrid years

We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:

Toyota Corolla cross hybrid car problems categorized by type of issue

After analysing all complaints related to Toyota Corolla cross hybrid , it was concluded that the most common issues with these cars are:

  • Service brakes problems
  • Forward collision avoidance problems
  • Visibility problems

The graph below shows statistics for all Toyota Corolla cross hybrid vehicle components and the number of complaints received.

The NHTSA has received 2 complaints about various vehicle components related to the Toyota Corolla cross hybrid . Below are the 25 most recent complaints reported for Toyota Corolla cross hybrid vehicles.

List of Toyota Corolla cross hybrid complaints

Toyota Corolla cross hybrid 2023
  • Date Of Incident: 2024-09-22
  • Date Complaint: 2024-09-25
  • VIN: 7MUFBABG3PV
  • Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
  • Summary: Exiting freeway and decelerating from 65mph speed to come to a stop, the exit veers the to left and slightly uphill. At around the speed of 35 mph the car brake began to actually give resistance and I could feel it actually start applying pressure back onto my foot as if deliberately trying to accelerate. Was unable to get brake to go push down even with applying more force than usual. Very high risk situation with stationary cars and an intersection nearing. Picked up my foot a slammed my brake as hard as possible. The break did finally push through with great force, however mechanical noises from the engine also occurred while breaking hard (honestly thought my transmission was falling out based on the noise) . I almost collided with the car in front of me due to my delayed stop and was at risk of being rear ended due to having a car also immediately behind me that did not appear to anticipate my abrupt stop. I was so shaken by the incident I called my partner immediately because I felt the vehicle was unsafe to drive. I have called the dealership and reported the incident. They asked to bring my car in for evaluation and let me know there is a recall they will assess for. There first available appointment is in 3 days and they are unwilling to provide a loaner car, which is terrifying considering how dangerous the situation is. They didn’t care about this concern
Toyota Corolla cross hybrid 2023
  • Date Of Incident: 2023-12-07
  • Date Complaint: 2023-12-07
  • VIN: 7MUFBABG4PV
  • Components: VISIBILITY
  • Summary: The contact owns a 2023 Toyota Corolla Cross Hybrid. The contact stated that while driving at an undisclosed speed, she heard a loud shattering sound in the interior of the vehicle, prompting her to pull over to the shoulder of the roadway. After a visual inspection, the contact observed that the sunroof glass had shattered on the roof of the vehicle. The vehicle was taken to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 2,500.

Recalls Toyota Corolla cross hybrid

The National Highway Traffic Safety Administration (NHTSA) has issued 3 recalls for different components of the Toyota Corolla cross hybrid.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.

  • Model: Toyota Corolla cross hybrid 2023
  • Report Received Date: 2024-09-20
  • Manufacturer: Toyota Motor Engineering & Manufacturing
  • Components: SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
  • Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.
  • Consequence: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
  • Remedy: Dealers will update the skid control ECU software, free of charge. Owner notification letters are expected to be mailed November 5, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TA11.
  • Model: Toyota Corolla cross hybrid 2023
  • Report Received Date: 2024-07-23
  • Manufacturer: Gulf States Toyota, Inc.
  • Components: EQUIPMENT:OTHER:LABELS
  • Summary: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
  • Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
  • Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
  • Model: Toyota Corolla cross hybrid 2023
  • Report Received Date: 2023-07-12
  • Manufacturer: Toyota Motor Engineering & Manufacturing
  • Components: STEERING:COLUMN
  • Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
  • Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
  • Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Latest negative Toyota Corolla cross hybrid car reviews

  1. Clement Hahn 2024-08-19

    Vehicle year: 2023

    I recently purchased the 22 Corolla Cross LE and opted for the 2023 Corolla Cross Hybrid. The only difference between the two is the hybrid motor. If you don't mind the interior plastic, this vehicle may be a good fit for you. However, I must say that the SE trim has a cramped back seat and no power liftgate. If you're looking for a more powerful option, consider the RAV4 hybrid instead. It's only a couple of grand more and drives like a hybrid. Don't waste your money, give the RAV4 hybrid a call!

  2. Cale Olson 2024-05-24

    Vehicle year: 2023

    Hi there! I hope you're doing well. I wanted to share my experience with my XSE trim that I financed about 4 months ago. In the first month, I had to call Toyota road assistance twice to send someone to turn it on because the battery had died. They were able to jump it twice, but unfortunately, it still wasn't working, so I took it to Toyota service and they replaced the battery with a new one. In the second month, I noticed a crack in my car's windshield and asked Toyota service to replace it with an OEM windshield. Unfortunately, they told me it would take months to get the OEM part, so I had to agree to an aftermarket one. I even reached out to Safelite to see if they could help me find an OEM windshield, but they told me the same thing. I understand that it can be difficult to find original parts for a 2023 hybrid, but it was still frustrating and disappointing to buy a car that didn't have enough support. Thank you for listening to my experience.

  3. Florian Herzog 2024-01-25

    Vehicle year: 2023

    The vehicle is perfectly suitable if you're looking for a basic hybrid. However, my disappointment lies with the dealership rather than the vehicle.

Latest positive Toyota Corolla cross hybrid car reviews

  1. Emile Harber 2024-09-06

    Vehicle year: 2023

    I'm glad to hear that you love the new features!

  2. Jerry Smith 2024-08-21

    Vehicle year: 2023

    This is a great vehicle! Although, for the XSE model, the interior could be nicer. Some of the buttons feel a bit clunky. Additionally, the 2023 model is missing the compass feature. However, it maneuvers nicely, rides comfortably, and the mileage is great.

  3. Melvin Harvey 2024-07-13

    Vehicle year: 2023

    We're glad to hear that you're enjoying your new vehicle! It sounds like it's meeting all of your gas mileage needs and providing powerful acceleration when you need it. Plus, with all-wheel drive, you can explore the beautiful beach drives on the NE Coast of Florida with ease.

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